Usb mouse error can not load program

usb mouse error can not load program

1. Connect the Mouse to a Different Port (External Mouse) · 2. Turn on the Mouse (Wireless Mouse) · 3. Uninstall/ Re-install Drivers (Mouse and. Method 1: Turn off your machine · Hold Windows logo and press R · Type cmd and press Enter to open Command Prompt Running the Command Prompt · Type. Some USB devices require more power than the USB ports in your computer can give it. Plugging those devices into a powered USB hub circumvents.

Usb mouse error can not load program - opinion obvious

HP PCs - Troubleshooting USB connections (Windows 10)

Z7_3054ICK0KGTE30AQO5O3KA30N0

hp-concentra-wrapper-portlet

Actions

This document describes common errors and general troubleshooting tips for Universal Serial Bus (USB) devices, such as hubs, thumb drives, printers, and cameras.

Depending on your version of Windows, some graphics and information in this document might vary slightly.

Before you troubleshoot a USB connection

Some USB devices, such as printers, scanners, and copiers require that the USB device software and drivers be installed before connecting the USB device to the computer. Always follow the installation documentation from the USB device manufacturer.

While troubleshooting the USB device, you might need to disconnect the USB device from the computer.

CAUTION:

Always follow manufacturer instructions for disconnecting USB devices from the computer. Some USB devices must be turned off and/or ejected before they are disconnected from the computer. Some other USB devices support the Windows Safely Remove Hardware feature.

Steps to troubleshoot a USB connection

Perform the following steps, as applicable, to troubleshoot USB devices that are not working correctly.

  1. Power: If the USB device operates on battery power, make sure the batteries are correctly seated and are functional. If the USB device operates on external power, make sure that all the power connections are secure and the power cord is connected to a power source.

  2. Test the USB connection: Sometimes, simply disconnecting and reconnecting the USB device to the computer can solve the problem:

    1. Disconnect all USB devices from the computer except a USB mouse and keyboard (if in use). This includes hubs, thumb drives, printers, and cameras.

    2. With all USB devices disconnected, do one of the following:

      • If you have a desktop computer, connect the device that is not working correctly to one of the USB ports on the back of the computer (the ports attached directly to the motherboard).

      • If you have a notebook computer, connect the device that is not working correctly to a USB port on the notebook. Do not use a USB port replicator (such as a docking station or USB hub).

    What happens when the device is connected?

    • The device works correctly: The problem is most likely related to power or poor overall system performance.

      Note:

      To prevent the USB device from failing in the future: Do not connect too many devices to the computer; wait 5 seconds after connecting a device before using it; use powered hubs to connect other devices; and do not attach USB devices when the system is busy (running slower than normal).

    • The device does not work: Leave the device connected and continue to the next step.

  3. Install the USB device manufacturer software. Some USB devices require manufacturer software be installed before the USB device will work.

    1. If the USB device came with software, and it was not previously installed, install the software now, following the manufacturer instructions.

    2. After installing manufacturer software, reconnect the USB device that was having problems.

    The device should now work correctly. If problems persist, continue to the next step.

  4. Try a Microsoft easy-fix solution. Microsoft provides a web-based automatic diagnostic and repair application. Go to the How to use Microsoft easy fix solutions webpage (in English) and select the troubleshooter that most closely matches your issue. Then follow the on-screen instructions. If the device still does not work, go to the next step.

  5. Run Windows Update to check for operating system updates required for your computer. Go to Windows Update (in English) and follow the on-screen steps to check for updates, and opt in on all recommended and optional driver updates. If the device still does not work, go to the next step.

  6. If the USB device was previously working, then subsequently became unusable, try Microsoft System Restore to go back to a time prior to when the device failed. See HP PCs - Using Microsoft System Restore (Windows 10, 8) for more information. If the device still does not work, go to the next step.

  7. You might be able to troubleshoot the problem using the Device Manager. In Windows, search for and open Device Manager. Follow the instructions below, depending on how your device is listed in the Device Manager:

    • Unknown Device: A driver is not installed or was not set up correctly. (For example, when a USB device was removed while Windows was still setting it up as newly found hardware.) To correct this problem, uninstall and reinstall the driver for the device, as follows:

      1. Disconnect the device.

      2. Right-click Unknown Device, and select Uninstall.

        The Confirm Device Uninstall window opens.

      3. Click the box next to Delete the driver software for this device (if it is shown).

      4. Click OK.

      5. Restart the computer.

      6. Reinstall the device per the manufacturer instructions.

    • Other Device: The USB ports are working but device drivers need to be installed. To correct this problem, do the following:

      1. Disconnect the USB device, and wait 20 seconds.

      2. Install the drivers per the manufacturer instructions.

    • Device Name is shown: USB ports and basic plug-and-play are working correctly. There is a physical problem with the device or there is an issue with the device drivers. One of the following steps might resolve the problem:

      1. Restart the computer and try connecting the USB device again.

      2. Disconnect the USB device, uninstall the device software (if any), then reinstall the software.

      3. Uninstall and reinstall the device as follows:

        1. With the device connected, right-click the name of the device in Device Manager and select Uninstall.

          The Confirm Device Uninstall window opens.

        2. Click the box next to Delete the driver software for this device (if it is shown).

        3. Click OK.

        4. After the name of the device is removed, disconnect the device and restart the computer.

        5. Reinstall the device per the manufacturer instructions.

      4. If the device is a communication device, double-click the device name and set the COM port to a different number; from COM4 to COM3 for example.

    • Device is not listed: If the device is not listed at all, go to the next step.

  8. Uninstall USB Root Hubs to force the system to reinstall the root hubs next time the computer is started. Use the following steps to uninstall USB Root Hubs:

    1. Disconnect all USB devices connected to the computer except a USB mouse and keyboard (if in use). This includes hubs, thumb drives, printers, and cameras.

    2. In Windows, search for and open Device Manager.

      The Device Manager window opens.

    3. Double-click Universal Serial Bus Controllers to expand the list.

      Universal Serial Bus controllers list in Device Manager
    4. Right-click the first USB Root Hub in the list, then select Uninstall.

      Uninstall selection in Device Manager
    5. Click OK to confirm.

    6. Continue uninstalling all USB Root Hubs listed.

    7. Close Device Manager and restart the computer.

    8. If the USB device that is having problems came with software and it was not previously installed, install the software now, following the manufacturer instructions.

    9. Reconnect the USB device that was having problems and test it to see if it works.

USB 2.0 device not detected by Windows (no device name in Device Manager)

If the USB device does not display in Device Manager, there might be a power requirement issue. Perform the following steps until the device is detected.

  1. Connect the device and wait 5 seconds. If the device is not recognized, disconnect it and go to the next step.

  2. In Windows, search for and open Device Manager.

    The Device Manager window opens.

  3. Double-click Universal Serial Bus Controllers to expand the list.

    Universal Serial Bus controllers list in Device Manager
  4. Double-click a USB Root Hub, click the Power tab, then click Power Properties (if it is shown).

    Note:

    The Power tab displays only in USB 2.0. There is no Power tab in USB 3.0.

    Devices that are attached to the hub are shown, as well as the power that they require. If the total displayed power is over 500 mA, remove the devices and use a powered hub.

    USB Root Hub Power Properties window
  5. Continue looking at the power properties of each USB hub. If the total Power Required exceeds the Total power available for the hub, remove a device on that hub to lower the Power Required number.

  6. Connect the device and wait 5 seconds. If the device is not recognized, disconnect it and go to the next step.

  7. Remove high-speed USB cables that are over 3 m (9.8 ft) in length and use high-speed cables that are shorter than 3 m.

    Only use high-speed cables shorter than 3 m in length with high-speed USB devices (multifunction printers, scanners, and cameras).

  8. If the USB device is connected to a USB port on a keyboard, disconnect it, then connect it to a USB port on the computer or to a powered hub.

  9. There might be an issue with the USB port. Try connecting to a different USB port. If the USB device displays in Device Manager after connecting the cable to a different port, then uninstall and reinstall the USB device software driver.

  10. Consult the manufacturer of the device for support if the device still fails to display.

USB storage device is not shown in Safely Remove Hardware window

If you connect a USB storage device, such as a flash drive, the device might not display in the Safely Remove Hardware window when you click the Safely Remove Hardware icon in the Windows desktop notification area.

Safely Remove Hardware window

A USB storage device might not display if it was stopped previously and not disconnected from the USB port.

To resolve this issue, disconnect the device, wait approximately 20 seconds, then reconnect the device to cause the device to display in the Safely Remove Hardware window.

If the device still does not display in the Safely Remove Hardware window, then restart the computer, and repeat this process.

Memory card is not shown in Safely Remove Hardware window

If the device is not shown in the Safely Remove Hardware window is a memory card in a USB card reader, restarting the computer should correct the problem. Do not use the Safely Remove Hardware icon to remove a memory card. To remove a memory card, use Windows to eject the card by following these steps.

Safely Remove Hardware window
  1. When the light on the reader is not flashing, insert a memory card.

    An Autoplay window displays. If it does not display, open the card using Window Explorer.

  2. The memory card has a drive letter associated with it, just like a floppy drive, CD-ROM drive, or hard drive. Use the memory card as you would use any other drive on the computer. For example, double-click the memory card icon to open a new window showing the files on the CompactFlash card.

  3. When you have finished working with the files on a memory card, right-click the memory card icon and select Eject.

    Eject Removable Disk selection
  4. Wait for the light on the memory card reader to turn off or stop flashing.

  5. Remove the memory card from its slot.

Front USB ports do not work on a desktop computer

If your desktop computer came with USB ports on the front of the computer and they do not work, a cable inside the computer might have become disconnected.

First, make sure the USB ports at the rear of the computer work by connecting a USB device to the rear port. If the device is not recognized in the rear port, see Steps to troubleshoot a USB connection. Use the following steps to see if the front USB ports have become disconnected from the system board.

CAUTION:

This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

  1. Turn off the computer, disconnect the power cable, and position the computer so that you can easily work on it. If necessary, disconnect cables and move the computer to a table over a non-carpeted floor.

  2. Remove the side panel. If needed, you can find instructions that specifically match your computer by searching HP Customer Support (at the top of this page) using the model number of your computer and the term "".

  3. Look inside the computer. Wires coming from the USB PCA board at the front of the computer are routed to a set of USB pins on the system board. Make sure that this connection is secure. If the wires are not connected or are partially connected, secure the wires to the proper USB connection on the system board.

    To find where the USB connector is located on the system board, look for 5 pairs of pins with a label that starts with USB, JUSB, FRONT_USB, or F_USB. If your system board has two sets of pins, FUSB1 and USB2 for example, use the lower number first. Also, you can refer to the system board specification that matches your specific model of computer. Find the system board specification from the HP Customer Support for your computer model.

    Image of USB connection on system board
  4. After the front USB wires are connected securely, replace the side panel.

  5. Make sure that there are no devices or cables connected to the front USB ports.

  6. Connect the power cable (and the mouse and keyboard if they were previously disconnected).

  7. Turn on the computer and wait for Windows to find the new hardware.

  8. You can use the front ports after Windows has installed drivers for the USB ports.

The mouse responds slowly, if at all

If your computer does not recognize the mouse or if the mouse is very slow to respond, download and install the latest USB 3.0 driver.

Note:

Not every computer or mouse needs this update.

  1. Use one of the available methods to identify your computer model. The software and driver results page displays when the computer model is identified.

  2. Download the USB 3.0 Driver, and then follow the on-screen instructions to complete the installation.

  3. After the driver has downloaded and installed, restart the computer.

USB 2.0 device does not work in USB 3.0 port

Some USB 2.0 devices do not work in USB 3.0 ports. To fix this, uninstall the USB 3.0 driver in Device Manager.

  1. In Windows, search for and open Device Manager.

  2. Double-click Universal Serial Bus Controllers to expand the list, and then locate the USB 3.0 root hubs.

    Locating the USB 3.0 Root Hub
  3. Right-click the USB 3.0 Root Hub, and then click Uninstall.

Z7_3054ICK0KGTE30AQO5O3KA3016

Z7_3054ICK0KGTE30AQO5O3KA30H4

Z7_3054ICK0KGTE30AQO5O3KA30H5

Flag

Europe, Middle East, Africa

Z7_M0I02JG0KOT530A6KJKFRQ0816

hp-detect-load-my-device-portlet

Actions
Fix Mouse and keyboard not working in Windows 10

Fix Mouse and keyboard not working in Windows 10: Whenever you start your computer the keyboard and mouse stop working at the welcome screen and you don’t know what to do in this situation then don’t worry we will troubleshoot this issue shortly. The problem also occurs if you have recently updated to Windows 10 as the old drivers sometimes become incompatible with the new version of Windows. It doesn’t matter if you use a USB or PS/2 mouse or keyboard as both of them will be stuck on the welcome screen and you won’t be able to restart your PC, you need to manually power off by holding the power button.

Fix Mouse and keyboard not working in Windows 10

Sometimes the mouse and keyboard work in Safe Mode but sometimes it doesn’t so you have to manually check that, but if the keyboard and mouse work then it’s possibly a driver problem. So the mouse and keyboard drivers might have become corrupted, outdated or incompatible with your Windows. But it’s also possible that some 3rd party software or driver is conflicting with mouse and keyboard drivers which might be causing the issue.

Now the issue can be caused because of number things including the above-listed reasons for example hardware issues, Windows turning off system USB ports, Fast Startup issue etc. So without wasting any time let’s see how to actually Fix Mouse and keyboard not working in Windows 10 with the help of below-listed troubleshooting guide.

Before moving forward please try to check your hardware:

  • Unplug all USB attachments and restart your PC then again plug in your mouse and keyboard
  • Unplug your USB Mouse and then again plug it back after few minutes
  • Try using a different USB Port and see if it works
  • Check if other USB devices are working or not
  • Make sure the cable connecting USB Ports aren’t damaged
  • Try to check your USB Device on another PC in order verify if it’s working or not
  • Make sure there’s no dirt blocking USB Ports
  • If you use a Wireless Mouse, try resetting it

Mouse and Keyboard Not Working in Windows 10 [SOLVED]

Make sure to create a restore point just in case something goes wrong. If you can’t access your system using Mouse and Keyboard then try the following:

Method 1: Enable Legacy USB Support in BIOS

1.Turn off your laptop, then turn it on and simultaneously press F2, DEL or F12 (depending on your manufacturer) to enter into BIOS setup.

press DEL or F2 key to enter BIOS Setup

2.Navigate to Advanced using the arrow keys.

3.Go to USB Configuration and then disable USB legacy support.

4.Exit saving changes and check if you’re able to Fix Mouse and keyboard not working in Windows 10.

Method 2: System Restore

When your Computer boots up, interrupt the power supply or hold the power button to switch off your system. Do this a couple of times when Windows 10 is loading, in order to boot Windows in recovery mode. Once the PC boots into Recovery Mode try System Restore in order fix the issue.

1.On choose an option screen, click Troubleshoot.

Choose an option at windows 10 automatic startup repair

2.On Troubleshoot screen, click Advanced option.

select advanced option from troubleshoot screen

3.Finally, click on “System Restore” and follow onscreen instructions to complete the restore.

Restor your PC to fix system threat Exception Not Handled Error

4.Restart your PC and this step may have Fix Mouse and keyboard are not working issue.

You could also try Boot into Last Known Good Configuration (advanced) and see it does have any effect on your PC.

Boot into Last Known Good Configuration

Method 3: Boot into Safe Mode

If some other driver or 3rd party software is conflicting with Mouse and Keyboard then the Safe Mode will help you fix the issue. Boot into Safe Mode using the above method, first power off your PC when the Windows 10 loads, do this a couple of time in order boot into Recovery Environment then select Safe Mode with networking. See if you’re able to use Mouse and Keyboard normally and if it works then uninstall all the 3rd party apps and programs. Also, make sure to try below-listed methods in Safe Mode if you mouse or keyboard works.

Try to use USB or Wireless Mouse or use a PS2-connector mouse, or use the On-screen keyboard in order to access your system and then try the following method:

Option 1: Turn off Filter Keys

1.Type control in the Windows Search then click on Control Panel.

Type control panel in the search

2.Inside Control Panel click on Ease of Access.

Ease of Access

3.Now you need to again click on Ease of Access.

4.On the next screen scroll down and select Make the keyboard easier to use option.

Click on Make the keyboard easier to use

5.Make sure to uncheck Turn on Filter Keys under Make it easier to type.

uncheck turn on filter keys

6.Click Apply followed by OK.

7.Reboot your PC to save changes and see if you are able to Fix Mouse and keyboard not working in Windows 10.

Option 2: Run the Hardware and Devices troubleshooter

1.Press the Windows key + R button to open the Run dialogue box.

2.Type ‘control‘ and then press Enter.

control pannel

3.Search Troubleshoot and click on Troubleshooting.

troubleshooting hardware and sound device

4.Next, click on View all in the left pane.

5.Click and run the Troubleshooter for Hardware and Device.

select Hardware and Devices troubleshooter

6.The above Troubleshooter may be able to Fix Mouse and keyboard not working in Windows 10.

Option 3: Uninstall Sypnatic Software

1.Type control in the Windows Search then click on Control Panel.

Type control panel in the search

2.Now click on Uninstall a program and the find Sypnatic in the list.

3.Right-click on it and select Uninstall.

Uninstall Synaptics pointing device driver from control panel

4.Reboot your PC and see if you are able to Fix Mouse and keyboard not working in Windows 10.

Option 4: Uninstall Keyboard drivers

1.Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.

devmgmt.msc device manager

2.Expand keyboards and then right-click on your keyboard device and select Uninstall.

Right-click on your keyboard device and select Uninstall

3.If asked for confirmation select Yes/OK.

4.Reboot your PC to save changed and Windows will automatically reinstall the drivers.

5.If you’re still not able to Fix Mouse and keyboard not working in Windows 10 then make sure to download and install latest drivers of Keyboard from manufacturer’s website.

Option 5: Update Keyboard Drivers

1.Press Windows Key + R then type “devmgmt.msc” and hit Enter to open Device Manager.

devmgmt.msc device manager

2.Expand Keyboard then right-click on Standard PS/2 Keyboard and select Update Driver.

update driver software standard PS2 Keyboard

3.First, select Search automatically for updated driver software and wait for Windows to automatically install the latest driver.

search automatically for updated driver software

4.Reboot your PC and see if you’re able to fix the issue, if not then continue.

5.Again go back to Device Manager and right-click on Standard PS/2 Keyboard and select Update Driver.

6.This time select “Browse my computer for driver software.

browse my computer for driver software

7.On the next screen click on “Let me pick from a list of available drivers on my computer.

Let me pick from a list of available drivers on my computer

8.Select the latest drivers from the list and click Next.

9.Reboot your PC to save changes.

Option 6: Disable Fast startup

1.Press Windows Key + R then type control and hit Enter to open Control Panel.

control pannel

2.Click on Hardware and Sound then click on Power Options.

power options in control panel

3.Then from the left window pane select “Choose what the power buttons do.

choose what the power buttons do usb not recognized fix

4.Now click on “Change settings that are currently unavailable.

change settings that are currently unavailable

5.Uncheck “Turn on fast startup” and click on Save changes.

Uncheck Turn on fast startup

Option 7: Workaround the problem

1.Press Windows Key + R then type devmgmt.msc and hit Enter.

devmgmt.msc device manager

2.Expand Keyboard then right-click on Standard PS/2 Keyboard and select Update Driver.

update driver software standard PS2 Keyboard

3.Select “Browse my computer for driver software.

browse my computer for driver software

7.On the next screen click on “Let me pick from a list of available drivers on my computer.

Let me pick from a list of available drivers on my computer

8.Uncheck Show compatible hardware and select any driver except the Standard PS/2 Keyboard.

Uncheck Show compatible hardware

9.Reboot your PC to save changes then again follow all the above steps except the above one, as this time choose the correct driver (PS / 2 standard keyboard).

10.Again Restart your PC and see if you are able to Fix Mouse and keyboard not working in Windows 10.

Option 9: Repair Install Windows 10

This method is the last resort because if nothing works out then this method will surely repair all problems with your PC. Repair Install just using an in-place upgrade to repair issues with the system without deleting user data present on the system. So follow this article to see How to Repair Install Windows 10 Easily.

Recommended for you:

That’s it you have successfully Fix Mouse and keyboard not working in Windows 10 issue but if you still have any queries regarding this guide then feel free to ask them in the comment’s section.

Fix Keyboard and Mouse not working on StartupFix Keyboard and Mouse not working on Windows 10 login screenFix Mouse and keyboard not workingFix Mouse and keyboard not working in Windows 10Fix Mouse and Keyboard Not Working on Windows 10Fix Mouse and keyboard stop working after Windows 10 UpdateFix Mouse Touchpad and keyboard not working in Windows 10Fix USB Mouse and Keyboard Stop WorkingFix USB Mouse and Keyboard Stop Working issue in Windows 10How To Fix Mouse and keyboard not workingHow to fix mouse or keyboard is not working on installing Windows 10How To Fix Windows 10 Mouse And Keyboard Not Working IssueMouse Touchpad and keyboard not working in Windows [SOLVED]Mouse touchpad and keyboard problems in Windows 10 [SOLVED]Troubleshoot Keyboard and Mouse Not Working in Windows 10Troubleshoot Keyboard and Mouse Not Working Issue

USB Device Not Recognized Error in Windows 10

If your Windows computer is coming up with “USB Device Not Recognized” error, when you plug in a USB Storage Device, USB Mouse or Keyboard, you should be able to fix the problem using troubleshooting steps as provided below.

Fix USB Device Not Recognized Error in Windows 10

USB Device Not Recognized in Windows 10

USB Device not recognized error in Windows 10 is not only noticed while connecting new USB devices, it is also noticed in case of USB devices like your Mouse or Keyboard that are already plugged into the computer.

Irrespective of the case, you should be able to fix USB Device not recognized error in Windows 10 by using one of the following methods. Make sure that you do not skip the first and the second methods as listed below.

1. Disconnect USB Devices and Restart

Disconnect all USB connected devices from your computer (excluding mouse & keyboard) and Restart.

After the computer restarts, plug back the USB Device into the same USB port which was not recognizing it. If this does not work, try connecting the device to other USB ports on your computer.

2. Unplug Computer from Power Source

The reason for USB Device not recognized error in Windows 10 could be due to your computer going through minor software glitches.

To clear this, simply Power OFF your computer > wait for 60 seconds and Restart the computer. You might be surprised to see the USB Device being recognized by your computer.

3. Update Device Drivers

Your Windows computer should automatically update the firmware for all device drivers. However, this may not always happen, resulting in device drivers becoming outdated.

Right-Click on Start button and select Device Manager in the WinX menu. On device Manager Screen, expand Universal Serial Bus Controllers entry, right-click on the Unknown device and click on Properties.

Faulty Device Listed on Device Manager Screen

On the next screen, switch to Driver tab and click on Update Driver button.

Update Driver Option in Windows 10

On the next screen, select Search Automatically for updated driver software option and wait for Window to Search and Install the required driver.

4. Check for Updates

See if an Update is available for your computer. If an update is available, Windows will also install the latest available drivers for your computer.

Go to Settings > Updates & Security > select Windows Update in the left-pane and click on Check for Updates button in the right-pane.

Check For Updates Option in Windows 10

Allow Windows to check for available updates and install them on your computer.

5. Disable USB Selective Suspend Setting

By default, Windows computer is set to conserve power by suspending power supply to external USB devices, whenever they are inactive.

However, this power saving setting can sometimes cause problems like Error Code 43 and USB Device Not Recognized Error in Windows 10.

Go to Settings > System > select Power & Sleep in the left-pane. In the right-pane, scroll down and click on Additional Power Settings.

Additional Power Settings Option On Windows Settings Screen

On Power Options screen, click on Change Plan Settings link located next to the current Power Plan.

Change Power Plan Settings Option in Windows 10 Control Panel

On the next screen, select Change Advanced Power Settings link.

Change Advanced Power Settings in Windows 10

On Power Options screen, click on USB Settings > USB selective suspend setting and select the disabled option for “Plugged In” and also for “On Battery” (If you are using a Laptop).

USB Selective Suspend Settings Option in Windows 10

Click on OK to save these Advanced Power Setting on your computer.

6. Change Power Management Setting for USB Root Hub

Right-click on the Start button and select Device Manager in WinX menu. On device Manager Screen, expand Universal Serial Bus Controllers entry, right-click on USB Root Hub and click on Properties.

USB Root HUB Properties Option in Windows 10

On USB Root HUB Properties screen, switch to Power Management tab and uncheck Allow the computer to turn off this device to save power option and click on OK.

Allow the computer to turn off this device to save power Option in Windows 10

If there are multiple USB Root Hubs, you need to repeat the above steps for them as well.

7. Uninstall Faulty Device Drivers

Open Device Manager > right-click on USB Controllers with an exclamation mark and select the Uninstall option in the contextual menu.

Faulty USB Controllers on Device Manager Screen

Repeat the above step for other USB Controllers with exclamation marks and Restart the computer. Once the computer restarts, Windows should automatically load the right drivers as required for your computer.

Having trouble with a device? Make sure everything is connected properly, the device has power, and that it’s set up correctly.

First, try checking your hardware

  • Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.

  • Try using a different USB port on your PC.

  • If you use a USB hub between the device and the PC, make sure the hub has power. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC.

  • Make sure that the cables on your device aren't damaged in any way.

  • Check any battery-powered devices to see if they are fully charged or have fresh batteries.

  • Make sure there’s no dirt blocking keys or sensors.

Check your wireless connections

  • Look on the bottom of the wireless device for a Reset button. Resetting the device will disconnect and then reconnect the wireless connection. There might also be a Reset button on the USB receiver for your device.

  • For USB wireless devices, this might be as simple as unplugging the USB wireless receiver, waiting for about 10 seconds, and then plugging the USB wireless receiver back into the USB port. The wireless connection should be reestablished.

  • If your wireless device uses a Bluetooth connection, also see Fix Bluetooth problems in Windows for possible solutions.

Check the device

If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC. If the device doesn't work on the other PC, you might need to replace it.

Note: Some devices won't work without installing a driver. When testing the device on another PC, make sure that you have the correct driver installed for the device.

Hardware Troubleshooter Drivers

Update a device driver using Windows Update

  1. In the search box on the taskbar, type check for updates, then select Check for updates from the list of results.

  2. Under Windows Update, select Check for updates. Windows Update will tell you if you need any updates or not, and whether the latest updates were successfully installed. 

    There might not be any driver updates available.

Go to Windows Update

Download and install a driver yourself

  1. In the search box on the taskbar, type device manager, then select Device Manager from the list of results.

  2. In the list of hardware categories, find the device that you want to update, and then double-click the device name.

  3. Click the Driver tab, click Update Driver, and then follow the instructions.

Windows 11 is posing to be a challenge for a lot of users. Earlier, for some users, the WiFi was not working in Windows 11, and then we also got reports of no audio output in Windows 11. Fast forward, and we are now hearing that the mouse is not working in Windows 11 for a few users. Further reports suggest that the mouse has become quite unresponsive and laggy for many after the Windows 11 update. In case, you are also suffering from mouse or touchpad-related issues on Windows 11, worry not. In this guide, we have included six reliable methods to resolve the mouse not working issue in Windows 11. So without any delay, let’s go ahead and find a fix.

Fix Mouse Not Working in Windows 11 (2022)

In this article, we have detailed 6 different ways to fix mouse-related issues in Windows 11. In addition, we have mentioned some crucial solutions for users who are having trouble with their touchpad. You can expand the table below and find all the solutions right here.

1. Connect the Mouse to a Different Port (External Mouse)

If you are using an external mouse on your Windows 11 laptop or desktop PC and the mouse is not working, you should begin with the most common fix. Have you tried connecting the mouse to a different USB port?

I have had many issues with the mouse being unresponsive in Windows, but switching to a different port has been a reliable solution for me in the past. If you have connected your mouse to a USB 3.0 port, I suggest you connect it to a USB 2.0 port for better compatibility, no matter if you are using a wired or wireless mouse. Of late, we have heard issues with the USB 3.0 port due to driver incompatibility.

1. Connect the Mouse to a Different Port (External Mouse)

Other than that, if you have an old computer that comes with a circular port (called PS/2 port), unplug the mouse and connect it again, ensuring perfect alignment with the connectors. You need to make sure that you are connecting the mouse to the green PS/2 port. The purple one is for connecting keyboards. So go ahead and plug in the mouse to a different port and see if it has started working on your Windows 11 PC.

2. Turn on the Mouse (Wireless Mouse)

If you are using a wireless mouse and it has stopped working in Windows 11, you should perhaps check if the mouse is turned on or not. A wireless mouse comes with a hardware switch on the back that lets you turn on or off the mouse to save battery. If the toggle is turned off, the mouse won’t work at all, no matter how many times you connect the adapter to a different port. If this solution didn’t work, you can also swap out the existing battery for a new one and see if the mouse works on your Windows 11 computer.

2. Turn on the Mouse (Wireless Mouse)

3. Uninstall/ Re-install Drivers (Mouse and Touchpad)

So you tried the common fixes, and it didn’t work? Don’t worry. Let’s now move to advanced methods to make the mouse or the touchpad functional in Windows 11. We will begin with uninstalling the mouse/ touchpad driver, and it should certainly fix the issue. Here is how to go about it.

1. Since the mouse is not working, you need to use various Windows 11 keyboard shortcuts, Tab, and the arrow keys to navigate between all the options. Begin with the “Windows + R” shortcut to open a Run window, type , and hit Enter. This Run command will open the Device Manager window.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

2. Under Device Manager, use the Tab and arrow keys to jump between options. Move to “Mice and other pointing devices” and press the right arrow key to expand the menu.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

3. If you are using an external mouse, you will find an “HID-compliant mouse” entry here. And in case you have a Windows 11 laptop and are using a touchpad, a “Touchpad” or an “Input” device entry will show up. Now select the mouse using the arrow keys and use the “Shift + F10” or “Fn + Shift + F10” shortcut to open the context menu and choose “Uninstall device“.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

4. In the next pop-up dialog, press Enter again, and the mouse driver will get uninstalled.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

5. Finally, press “Alt + F4” and restart the computer. After the reboot, there is a high chance you will have fixed the mouse not working issue on Windows 11.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

4. Update the Driver (Mouse and Touchpad)

If the mouse is still not working in Windows 11 after performing the above method, you can try re-installing the driver locally for both the mouse and touchpad of your Windows 11 PC. Here is how to do it.

1. Open the Device Manager by following the above steps. Basically, run in the Run prompt.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

2. Next, expand the “Mice and other pointing devices” section. Here, depending on your mouse (HID-compliant mouse) or touchpad (Input device or Touchpad), open the context menu and select the “Update driver” option.

4. Re-install the Driver (Mouse and Touchpad)

3. On the next page, press “Tab” to jump to the options and the arrow keys to switch between them. Choose “Browse my computer for drivers” and hit Enter.

4. Re-install the Driver (Mouse and Touchpad)

4. After that, press “Tab” again and move to “Let me pick from a list of available drivers on my computer“. Now, hit Enter.

4. Re-install the Driver (Mouse and Touchpad)

5. Choose the suitable driver for your touchpad or mouse, depending on the manufacturer, and click on “Next”.

4. Re-install the Driver (Mouse and Touchpad)

6. Finally, the mouse driver will be installed. Now, press “Alt + F4” and reboot your PC. You will most certainly have a working mouse in Windows 11 upon using this method.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

5. Uninstall USB Controllers’ Drivers (External Mouse)

For users who are using a USB mouse on Windows 11, either wired or wireless, and if the mouse is still not working even after changing the port, you can try re-installing drivers for the USB controllers. The USB controllers are responsible for handling USB ports, and re-installing them might fix the issue.

1. Press “Windows + R” to open the Run prompt and type to open Device Manager.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

2. Here, navigate to the bottom using Tab and arrow keys. Look for “Universal Serial Bus controllers“. Press the right arrow key to expand the menu.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

3. Now, move to the first option “USB 3.XX eXtensible Host Controller“. Depending on the processor you are running, AMD or Intel might be affixed in the beginning. Next, press “Shift + F10” or “Fn + Shift + F10” to open the context menu. Choose “Uninstall device” from the right-click context menu and hit Enter.

5. Uninstall USB Controllers' Drivers (External Mouse)

4. On the next window, choose “Uninstall” and press Enter to confirm the uninstallation.

Mouse Not Working in Windows 11? Here’s How to Fix It

5. Similarly, move to “USB Root Hub (USB 3.0)” and uninstall it.

5. Uninstall USB Controllers' Drivers (External Mouse)

6. Finally, restart your PC using the “Alt + F4” shortcut and then connect your USB mouse. This time, Windows 11 will most probably detect the mouse without any issues.

Mouse Not Working in Windows 11? Follow Our Fixes (2022)

6. Disable ‘Enhance Pointer Precision’ (Laggy Mouse and Touchpad)

If you are facing lag issues with your mouse on Windows 11, you just need to tweak a simple setting, and the latency will be gone. Follow the steps below.

1. Use the “Windows + I” keyboard shortcut to open Windows Settings. Now, press “Tab” to move to “Bluetooth and devices” settings in the left sidebar. Navigate to the “Mouse” settings on the right pane and open it.

6. Disable 'Enhance Pointer Precision' (For Laggy Mouse and Touchpad)

2. Now, scroll down and open “Additional mouse settings“.

6. Disable 'Enhance Pointer Precision' (For Laggy Mouse and Touchpad)

3. Move to the “Pointer Options” tab and disable “Enhance pointer precision”. This should fix the laggy mouse response you are experiencing on your Windows 11 computer.

6. Disable 'Enhance Pointer Precision' (For Laggy Mouse and Touchpad)

Touchpad Not Working in Windows 11? Find the Fix Right Here

So these are the six ways you can fix the mouse or touchpad on your Windows 11 PC. I have mentioned solutions for all sorts of issues arising for the mouse or touchpad, you just need to follow the instructions, and you will have it working in no time. In case none of the methods worked for you, I will suggest getting a new wireless mouse. Anyway, that is all from us. If you have any queries, you can let us know in the comments section below.

Something is: Usb mouse error can not load program

Ssl library error 45
INTERFEC KYEDBOARD ERROR
Maxwell render 2 multi sub error
Usb mouse error can not load program

How to Fix Code 10 Errors

The Code 10 error is one of several Device Manager error codes. It's generated when Device Manager can't start the hardware device, a situation usually caused by outdated or corrupted drivers.

A device may also receive a Code 10 error if a driver generates an error that Device Manager doesn't understand. In other words, a Code 10 error can sometimes be a very generic message indicating some kind of unspecified driver or hardware problem.

The Code 10 error could apply to any hardware device in Device Manager, though most Code 10 errors appear on USB and audio devices, usb mouse error can not load program.

Any of Microsoft's operating systems could experience a Code 10 Device Manager error including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more.

The Code 10 Error

The Code 10 error will almost always display in the following way:

This device cannot start. (Code 10)

Details on Device Manager error codes like Code 10 are available in the Device Status area in the device's properties.

Device Manager error codes are exclusive to Device Manager. If you see the Code 10 error elsewhere in Windows, chances are it's a system error code or software-specific error, which you should not troubleshoot as a Device Manager issue.

How to Fix a Code 10 Error

  1. Restart your computer if you haven't done so already.

    There's always the chance that the error Code 10 was caused by some temporary problem in Device Manager or with the hardware. If so, a reboot, like in many situations, might fix it.

  2. Did you install a device or make a change in Device Manager just before the Code 10 error appeared? If so, it's possible that the change you made caused the error.

    Undo the change if you can, restart your PC, and then check again for the Code 10 error.

    Depending on what happened, some solutions might include:

    • Removing or reconfiguring the newly installed device
    • Rolling back the driver to a version prior to your update
    • Using System Restore to undo recent Device Manager related changes
    • Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 10 error.

    If a USB device is generating the Code 10 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.

    Properly reinstalling a driver, as in the instructions linked above, isn't the same as simply updating a driver. A full driver reinstall involves completely removing the currently installed driver and then letting Windows install it over again from scratch.

  3. Update the drivers for the device, usb mouse error can not load program. It's also very possible that installing the latest drivers for the device could correct the Code 10 error, even if these drivers were previously functional.

    If this works, it means that the stored Windows drivers you reinstalled earlier were either damaged or outdated with a problem that the more up-to-date drivers corrected.

    Be sure to check for the latest drivers from your computer and device manufacturer (if applicable) since one may have a more recent driver available than the other.

  4. Install the latest Windows updates. Microsoft often releases patches for Windows, and some computers don't have the latest service packs installed, either of which might contain a fix for the Code 10 error.

  5. Delete the UpperFilters and LowerFilters values in the registry. Two particular values in the Windows Registry could be corrupted, causing the error.

    While this isn't a very common solution to a Code 10 issue, it is for many other Device Manager error codes. Don't be afraid to try this if the previous ideas haven't worked.

  6. Try an older driver version, or one for the previous version of Windows. Almost all manufacturers continue to provide previously available drivers on their websites.

    This trick doesn't work to fix Code 10 errors very often, and when it does, it probably means that the latest driver provided by the manufacturer has serious problems, but it's worth a shot before trying the next few steps.

    Try visiting the DriverHub website to install an older driver if you can't find it on the manufacturer's website.

  7. Purchase a powered USB hub if the Code 10 error is showing up for a USB device.

    Here Are the Best USB Hubs, Tested by Our Experts

    Some USB devices require more power than the USB ports in your computer can give it. Plugging those devices into a powered USB hub circumvents that issue.

  8. Replace the hardware. A problem with the hardware device itself might be causing the Code 10 error, in which case replacing the hardware is your next logical step.

    Another possibility, while not very likely, is that the device isn't compatible with your version of Windows. You can always check the Windows HCL to be sure.

  9. If you're positive that a hardware problem isn't causing the Code 10 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. We don't recommend doing either before you replace the hardware, but you might have to give them a try if you're out of other options.

Please let us know if you've fixed a Code 10 error using a method not listed above. We'd like to keep this page as accurate as possible.

Need More Help?

If you don't want to fix this problem yourself, read our article How Do I Get My Computer Fixed? for a full list of support options, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a whole lot more.

FAQ

  • Unplug all of your USB devices then shut down your PC. After a few minutes, power on your PC. Plug one USB device at a time to make sure they each work. If one device triggers the error, try some additional troubleshooting on that specific device.

  • USB Type C connectors is a variant of the USB connector. Its shape is a small, thin oval in appearance and is not "keyed" (usable on either side). It supports newer USB formats 3.2 and 3.1 but is also backward compatible.

Thanks for letting us know!

Get the Latest Tech News Delivered Every Day

Subscribe

USB Device Not Recognized Error in Windows 10

If your Windows computer is coming up with “USB Device Not Recognized” error, when you plug in a USB Storage Device, USB Mouse or Keyboard, you should be able to fix the problem using troubleshooting steps as provided below.

Fix USB Device Not Recognized Error in Windows 10

USB Device Not Recognized in Windows 10

USB Device not recognized error in Windows 10 is not only noticed while connecting new USB devices, it is also noticed in case of USB devices like your Mouse or Keyboard that are already plugged into the computer.

Irrespective of the case, usb mouse error can not load program, you should be able to fix USB Device not recognized error in Windows 10 by using one of the following methods. Make sure that you do not skip the first and the second methods as listed below.

1. Disconnect USB Devices and Restart

Disconnect all USB connected devices from your computer (excluding mouse & keyboard) and Restart.

After the computer restarts, plug back the USB Device into the same USB port which was not recognizing it. If this does not work, try connecting the device to other USB ports on your computer.

2. Unplug Computer from Power Source

The reason for USB Device not recognized error in Windows 10 could be due to your computer going through minor software glitches.

To clear this, simply Power OFF your computer > wait for 60 seconds and Restart the computer. You might be surprised to see the USB Device being recognized by your computer.

3. Update Device Drivers

Your Usb mouse error can not load program computer should automatically update the firmware for all device drivers. However, this may not always happen, resulting in device drivers becoming outdated.

Right-Click on Start button and select Device Manager in the WinX menu. On device Manager Screen, expand Universal Serial Bus Controllers entry, right-click on the Unknown device and click on Properties.

Faulty Device Listed on Device Manager Screen

On the next screen, switch to Driver tab and click on Update Driver button.

Update Driver Option in Windows 10

On the next screen, select Search Automatically for updated driver software option and wait for Window to Search and Install the required driver.

4. Check for Updates

See if an Update is available for your computer. If an update is available, Windows will also install the latest available drivers for your computer.

Go to Settings > Updates & Security > select Windows Update in the left-pane and click on Check for Updates button in the right-pane.

Check For Updates Option in Windows 10

Allow Windows to check for available updates usb mouse error can not load program install them on your computer.

5. Disable USB Selective Suspend Setting

By default, Windows computer is set to conserve power by suspending power supply to external USB devices, whenever they are inactive.

However, this power saving setting can sometimes cause problems like Error Code 43 and USB Device Not Recognized Error in Windows 10.

Go gentoo pptpd error 629 Settings > System > select Power & Sleep in the left-pane. In the right-pane, scroll down and click on Additional Power Settings.

Additional Power Settings Option On Windows Settings Screen

On Power Options screen, click on Change Plan Settings link located next to the current Power Plan.

Change Power Plan Settings Option in Windows 10 Control Panel

On the next screen, select Change Advanced Power Settings link.

Change Advanced Power Settings in Windows 10

On Power Options screen, click on USB Settings > USB selective suspend setting and select the disabled option for “Plugged In” and also for “On Battery” (If you are using a Laptop).

USB Selective Suspend Settings Option in Windows 10

Click on OK to save these Advanced Power Setting on your computer.

6. Change Power Management Setting for USB Root Hub

Right-click on the Start button and select Device Manager in WinX menu. On device Manager Screen, expand Universal Serial Bus Controllers entry, right-click on USB Root Hub and click on Properties.

USB Root HUB Properties Option in Windows 10

On USB Root HUB Properties screen, switch to Power Management tab and uncheck Allow the computer to turn off this device to save power option and click on OK.

Allow the computer to turn off this device to save power Option in Windows 10

If there are multiple USB Root Hubs, you need to repeat the above steps for them as well.

7. Uninstall Faulty Device Drivers

Open Device Manager > right-click on USB Controllers with an exclamation mark and select the Uninstall option in the contextual menu.

Faulty USB Controllers on Device Manager Screen

Repeat the above step for other USB Controllers with exclamation marks and Restart the computer. Once the computer restarts, Windows should automatically load the right drivers as required for your computer.

Having trouble with a device? Make sure everything is connected properly, the device has power, and that it’s set up correctly.

First, try checking your hardware

  • Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.

  • Try using a different USB port on your PC.

  • If you use a USB hub between the device and the PC, make sure the hub has power. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC.

  • Make sure that the cables on your device aren't damaged in any way.

  • Check any battery-powered devices to see if they are fully charged or have fresh batteries.

  • Make sure there’s no dirt blocking keys or sensors.

Check your wireless connections

  • Look on the bottom of the wireless device for a Reset button. Resetting the device will disconnect and then reconnect the wireless connection. There might also be a Reset button on the USB receiver for your device.

  • For USB wireless devices, this might be as simple as unplugging the USB wireless receiver, waiting for about 10 seconds, and then plugging the USB wireless receiver back into the USB port, usb mouse error can not load program. The wireless connection should be reestablished.

  • If your wireless device uses a Bluetooth connection, also see Fix Bluetooth problems in Windows for possible solutions.

Check the device

If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC, usb mouse error can not load program. If the device doesn't work on the other PC, you might need to replace it.

Note: Some devices won't work without installing a driver. When testing the device on another PC, make sure that you have the correct driver installed for the device.

Hardware Troubleshooter Drivers

Update a device driver using Windows Update

  1. In the search box on the taskbar, type check for updates, then select Check for updates from the list of results.

  2. Under Windows Update, select Check for updates. Windows Update will tell you if you need any updates or not, and whether the latest updates were successfully installed. 

    There might not be any driver updates available.

Go to Windows Update

Download and install a driver yourself

  1. In the search box on the taskbar, type device manager, then select Device Manager from the list of results.

  2. In the list of hardware categories, find the device that you want to update, and then double-click the device name.

  3. Click the Driver tab, click Update Driver, and then follow the instructions.

Fix Mouse not Working on Laptop

If you use a mouse regularly you may have experienced situations whereby the device will refuse to function. This can lead to work frustrations especially if the device is crucial for work speed. You don't have to discard that mouse of yours too quickly as the device may yet work. In this content, you will learn how to fix your mouse and get it working again.

Overview of the Error

This problem may arise due to the following issues

Computer frozen: if the Num lock key is active on your laptop keypad the mouse will not function. When this key is pressed repeatedly the Lock will constantly turn the keyboard on and off. If the indicator does not change your laptop will be frozen and all hardware will not function. To resolve this issue, reboot the Laptop and proceed to the next solution.

No Num Lock Key: Some keyboards do not have an LED and your keyboard is lacking, one just presses "Ctrl+Alt+Del" keys at once. This action will produce a blue Windows option on your screen. If your screen doesn't display this feature, it means your system is frozen. Reboot your computer as we advised above to fix this problem.

Mouse Conflict: If you've recently installed new hardware, you may want to Uninstall it to see if the hardware is causing the issue.

Not Connected properly: If the mouse is not connected properly it will not work. There are two types of mice.

USB Mouse: If you use a USB Mouse disconnect the cable and reconnect it with another USB port. Avoid using a USB hub as the hub may lack sufficient power to make the connection.

Wireless Mouse: If it is a wireless mouse, make sure it is getting sufficient power. Check the power indicator regularly for power notification. This will appear in the form of light. Also, check the power switch to make sure it is on. If the mouse is on but still not working, try changing the batteries and ensure that the wireless receiver is not blocked by any object and is within range. Finally, if it still doesn't work, usb mouse error can not load program, disconnect the USB adapter and plug it into another port.

Mouse Conflict/ Driver Conflict

If the mouse is in Safe mode there may be driver conflict. Follow these stores to fix the problem.

  • Expand mouse option in Device Manager. To do this click the + symbol
  • Remove listed mice by highlighting every device one by one and then tap delete to remove them

If this doesn't work run a Troubleshooter by following the steps provided by your Windows.

Outdated or Missing Drivers

To check for this go to Drive Manager to check if a driver has been installed for your mouse because the Windows default driver may not work for your mouse. Installing a specific driver that is compatible with the mouse may fix the problem. Check the list of the page to look for links of popular mouse manufacturers websites to download mouse drivers from. If you already have a driver for usb mouse error can not load program mouse spec make sure you have the updated version. If not, download the latest update.

Hardware issues

If none of the above methods work try using another mouse to see if it will work. If the other mouse works, then try your main mouse with another PC. If it still doesn't work the problem lies in the mouse port. Consider replacing it with another port. If they still don't work it means the motherboard needs to be replaced.

Corrupt operating system files

If nothing you've tried works it may be that there is a corrupted system in your OS. If this is the case, repair it with a system installation disc.


Here are some solutions for fixing a non-functional mouse.

Solution 1- Re-plug the USB Cable or USB receiver

If your wireless cable is not working make sure it is properly connected to your laptop. Try removing and re-plugging it again or try it with the other USB port.

  • Unplug the cable or receiver from the laptop port
  • Wait for a few minutes

recoverit

  • Plugin the cable again and try to use the mouse to see if it works.

Solution 2- Hardware solutions for wireless mouse only

If you use a wireless mouse try these methods-

  • Remove the old batteries and replace them with new batteries. Now check if the mouse works. To check the battery status of your bluetooth mouse, open the Control Panel and go to Bluetooth.
  • Now check “Total Battery Power Remaining.” It will give you an idea when you need to change the batteries of the mouse.

recoverit

  • Check if the wireless receiver of the mouse is within range. Make sure it is not blocked by many objects.
  • You can also try disconnecting the wireless USB adapter and try plugging it into a different port.

Also, it's important that your wireless mouse is receiving power to work. You can check by seeing if the indicator light is on. If it is not receiving power, you backend server error mozy try moving the mouse around on the mousepad or can turn off and on the power switch of the mouse, which is often present on the bottom of it.


Solution 3- Restart the Laptop

Sometimes by just restarting your laptop issues may be addressed. If you've tried the two solutions mentioned above and it still doesn't work, usb mouse error can not load program, restart the laptop after unplugging the mouse. When the system turns back on, try plugging the mouse again.


Solution 4- Troubleshoot

You can also run the hardware troubleshooter if your laptop is not recognizing the mouse after plugging it in. To do so, usb mouse error can not load program, go to the “Control Panel,” open “Troubleshooting” and select “Hardware and Devices” to run the troubleshooter. After the process is complete, restart your laptop and check if the mouse works.


Solution 5- Update your mouse driver

A mouse not working may be down to an outdated driver. Visit the manufacturer's website and check for recent updates. Make sure you only choose drivers that are compatible with your mouse. There are two ways to update drivers.

Manual driver update

To follow this process through you have to visit the website of your mouse manufacturer to search for the correct driver that is compatible with your Windows. Once you find the right one, download the update.

Automatic driver update

If you can't afford the time to perform a manual update you can do it automatically with a 3rd party Program. Such a program will scan the web and usb mouse error can not load program to light available drivers and will download and install them on your behalf.

recoverit

Identifying why 500 internal server error error was encountered mouse is not working on Laptop can be tasking but if you are patient enough to follow this process through you will certainly find a solution that will work for you from the list of solutions provided in this article. However, if these both don’t work, you might need to reinstall the drivers.


Solution 6- Reinstall your mouse driver

If your mouse is not working properly, you can try reinstalling the mouse drivers on your laptop through Device Manager. The mouse drivers are automatically installed through the Microsoft driver repository, and to do so, follow the below steps:

  • Open the Device Manager by pressing the Windows button + X.
  • Select “Mice and other pointing devices” from the list of options and choose “HID-Compliant Mouse” and uninstall it.
  • Your laptop will ask your permission to restart. Give the permission. Your mouse driver will be installed and you can check your USB or wireless mouse.

Solution 7- Disable the Fast Startup Option

Fast startup can sometimes be one of the causes of the mouse not working on your laptop. So, to disable it, follow the below steps:

  • Press Windows + X and select Power Option.
  • Now click on “Choose what the power button does” and then “Change settings that are presentlyunavailable” Deselect the “Turn on fast startup” box
  • Save the changes. Now restraining your computer may take longer but will probably fix your mouse.

Additional Tips

Here are some additional general tips for making both USB and wireless mice work on your laptop.

  • Make sure if you're using the mouse only on a smooth and flat surface. It's better if you use a mousepad for a consistent work surface.
  • Check if there’s any hardware damage to the mouse. It may include a missing ball, cracked housing, failure of the optical sensor to glow, or sticky/silent clicking of the finger switches, usb mouse error can not load program. In such a case it’s better to replace the mouse rather than repairing it, since most mouse hardware components are quite inexpensive as compared to other parts.
  • Since an external mouse works by transmitting wireless signals between a USB receiver of your laptop, it might be possible that the receiver is out of sync with the wireless mouse, causing it to stop working. So, you should consider resyncing the USB port with the mouse, which is fairly easy. Press the Connect button somewhere on the USB receiver and you will see a light flashing on the receiver. Then press the Connect button on the mouse. It will stop the flashing light on the USB receiver, implying that your receiver is now synced with the mouse.

Other popular Articles From Wondershare

HP PCs - Troubleshooting USB connections (Windows 10)

Z7_3054ICK0KGTE30AQO5O3KA30N0

hp-concentra-wrapper-portlet

Actions

This document describes common errors and general troubleshooting tips for Universal Serial Bus (USB) devices, such as hubs, thumb drives, printers, and cameras.

Depending on your version of Windows, some graphics and information in this document might vary slightly.

Before you troubleshoot a USB connection

Some USB devices, such as printers, scanners, and copiers require that the USB device software and drivers be installed before connecting the USB device to the computer. Always follow the installation documentation from the USB device manufacturer.

While troubleshooting the USB device, you might need to disconnect the USB device from the computer.

CAUTION:

Always follow manufacturer instructions for disconnecting USB devices from the computer. Some USB devices must be turned off and/or ejected before they are disconnected from the computer. Some other USB devices support the Windows Safely Remove Hardware feature.

Steps to troubleshoot a USB connection

Perform the following steps, as applicable, to troubleshoot USB devices that are not working correctly.

  1. Power: If the USB device operates on battery power, make sure the batteries are correctly seated and are functional. If the USB device operates on external power, make sure that all the power connections are secure and the power cord is connected to a power source.

  2. Test the USB connection: Sometimes, simply disconnecting and reconnecting the USB device to the computer can solve the problem:

    1. Disconnect all USB devices from the computer except a USB mouse and keyboard (if in use), usb mouse error can not load program. This includes hubs, thumb drives, printers, and cameras.

    2. With all USB devices disconnected, do one of the following:

      • If you have a desktop computer, connect the device that is not working correctly to one of the USB ports on the back of the computer (the ports attached usb mouse error can not load program directly to the motherboard).

      • If you have a notebook computer, connect the device that is not working correctly to a USB port on the notebook. Do not use a USB port replicator (such as a docking station or USB hub). usb mouse error can not load program

    What happens when the device is connected?

    • The device works correctly: The problem is most likely related to power or poor overall system performance.

      Note:

      To prevent the USB device from failing in the future: Do not connect too many devices to the computer; wait 5 seconds after connecting a device before using it; use powered hubs to connect other devices; and do not attach USB devices when the system is busy (running slower than normal).

    • The device does not work: Leave the device connected and continue to the next step.

  3. Install the USB device manufacturer software, usb mouse error can not load program. Some USB devices require manufacturer software be installed before the USB device usb mouse error can not load program will work.

    1. If the USB device came with software, and it was not previously installed, install the usb mouse error can not load program now, following the manufacturer instructions. apple store error 5103

    2. After installing manufacturer software, reconnect the USB device that was having problems.

    The device should now work correctly. If problems persist, continue to the next step.

  4. Try a Microsoft easy-fix solution. Microsoft provides a web-based automatic diagnostic and repair application. Go to the How to use Microsoft easy fix solutions webpage (in English) usb mouse error can not load program select the troubleshooter that most closely matches your issue. Then follow the on-screen instructions. If the device still does not work, go to the error configuration specifies use_bayes 0, sa-learn disabled step.

  5. Run Windows Update to check for operating system updates required for your computer. Go to Windows Update (in English) and follow the on-screen steps to check for updates, and opt in on all recommended and optional driver updates. If the device still does not work, go to the next step.

  6. If the USB device was previously working, usb mouse error can not load program, then subsequently became unusable, try Microsoft System Restore to go back to a time prior to when the device failed. See HP PCs - Using Microsoft System Restore (Windows 10, 8) for more information. If the device still does not work, usb mouse error can not load program, go to the next step.

  7. You might be able to troubleshoot the problem using the Device Manager. In Windows, search for and open Device Manager. Follow the instructions below, depending on how your device is listed in the Device Manager:

    • Unknown Device: A driver is not installed or was not set up correctly. (For example, when a USB device was removed while Windows was still setting it up as newly found hardware.) To correct this problem, uninstall and reinstall the driver for the device, as follows:

      1. Disconnect the device.

      2. Right-click Usb mouse error can not load program Device, and select Uninstall.

        The Confirm Device Uninstall window opens.

      3. Click the box next to Delete the driver software for this device (if it is shown).

      4. Click OK, usb mouse error can not load program.

      5. Restart the computer.

      6. Reinstall the device per the manufacturer instructions.

    • Other Device: The USB ports are working but device drivers need to be installed. To correct this problem, do the following:

      1. Disconnect the USB device, and wait 20 seconds.

      2. Install the drivers per the manufacturer instructions.

    • Device Name is shown: USB ports and basic plug-and-play are working correctly. There is a physical problem with the device or there is an issue usb mouse error can not load program with the device drivers. One of the following steps might resolve the problem:

      1. Restart the computer and try connecting the USB device again.

      2. Disconnect the USB device, uninstall the device software (if any), then reinstall the software.

      3. Uninstall and reinstall the device as follows:

        1. With the device connected, right-click the name of the device in Device Manager and select Uninstall.

          The Confirm Device Uninstall window opens.

        2. Click the box next to Delete the driver software for this device (if it is shown).

        3. Click OK.

        4. After the name of the device is removed, disconnect the device and restart the computer.

        5. Reinstall the device per the manufacturer instructions.

      4. If the device is a communication device, double-click the device name and set the COM port to a different number; from COM4 sql server catch error clarion dxz error 6 to COM3 for example.

    • Device is not listed: If the device is not listed at all, go to the next step.

  8. Uninstall USB Root Hubs to force the system to reinstall the root hubs next time the computer is started. Use the following usb mouse error can not load program steps to uninstall USB Root Hubs:

    1. Disconnect all USB devices connected to the computer except a USB mouse and keyboard (if in use). This includes hubs, thumb drives, printers, usb mouse error can not load program, and cameras.

    2. In Windows, search for and open Device Manager.

      The Device Manager window opens.

    3. Double-click Universal Serial Bus Controllers to expand the list.

      Universal Serial Bus controllers list in Device Manager
    4. Right-click the first USB Root Hub in 404 errors funny list, then select Uninstall.

      Uninstall selection in Device Manager
    5. Click OK to confirm. linux include parse error

    6. Continue uninstalling all USB Root Hubs listed.

    7. Close Device Manager and restart the computer.

    8. If the USB device that is having problems came with software and it was not previously installed, install the software now, following the manufacturer instructions.

    9. Reconnect the USB device that was having problems and test it to see if it works.

USB 2.0 device not detected by Windows (no device name in Device Manager)

If the USB device does not display in Device Manager, there might be a power requirement issue. Perform the following steps until the device is detected.

  1. Connect the device and wait 5 seconds. If the device is not recognized, usb mouse error can not load program, disconnect it and go to the next step.

  2. In Windows, search for and open Device Manager.

    The Device Manager window opens.

  3. Double-click Universal Serial Bus Controllers to expand the list.

    Universal Serial Bus controllers list in Device Manager
  4. Double-click a USB Root Hub, click the Power tab, then click Power Properties (if it is shown).

    Note:

    The Power tab displays only in USB 2.0. There is no Power tab in USB 3.0.

    Devices that are attached to the hub are shown, as well as the power that they require. If the total displayed power is over 500 mA, remove the devices and use a powered hub.

    USB Root Hub Power Properties window
  5. Continue looking at the power properties of each USB hub. If the total Power Required exceeds the Total power available for the hub, remove a device on that hub to lower the Power Required number.

  6. Connect the device and wait 5 seconds. If the device is not usb mouse error can not load program, disconnect it and go to the next step.

  7. Remove high-speed USB cables that are over 3 m (9.8 ft) in length and use high-speed cables that are shorter than 3 m.

    Only use high-speed cables shorter than 3 m in length with high-speed USB devices (multifunction printers, scanners, and cameras).

  8. If the USB device is connected to a USB port on a keyboard, disconnect it, then connect it to a USB port on the computer or to a powered hub.

  9. There might be an issue with the USB port. Try connecting to a different USB port. If the USB device displays in Device Manager after connecting the cable to a different port, then uninstall and reinstall the USB device software driver.

  10. Consult the manufacturer of the device for support if the device still fails to display.

USB storage device is not shown in Safely Remove Hardware window

If you connect a USB storage device, such as a flash drive, the device might not display in the Safely Remove Hardware window when you click the Safely Remove Hardware icon in the Windows desktop notification area, usb mouse error can not load program.

Safely Remove Hardware window

A USB storage device might not display if it was stopped previously and not disconnected from the USB port.

To resolve this issue, disconnect the device, wait approximately 20 seconds, then reconnect the device to cause the device to display in the Safely Remove Hardware window. usb mouse error can not load program

If the device still does not display in the Safely Remove Hardware window, then restart the computer, and repeat this process.

Memory card is not shown in Safely Remove Hardware window

If the device is not shown in the Safely Remove Hardware window is a memory card in a USB card reader, usb mouse error can not load program, restarting the computer should correct the problem. Do not use the Safely Remove Hardware icon to remove a memory card. To remove a memory card, usb mouse error can not load program Windows to eject the card by following these steps.

Safely Remove Hardware window
  1. When the light on the reader is not flashing, insert a memory card.

    An Autoplay window displays. If it does not display, open the card using Window Explorer.

  2. The memory card has a drive letter associated with it, just like a floppy drive, CD-ROM drive, or hard drive. Use the memory card as you would use any other drive on the computer. For example, double-click the memory card icon to open a new window showing the files on the CompactFlash card.

  3. When you have finished working with the files on a memory card, right-click the memory card icon and select Eject.

    Eject Removable Disk selection
  4. Wait for the light on the memory card reader to turn off or stop flashing.

  5. Remove the memory card from its slot.

Front USB ports do not work on a desktop computer

If your desktop computer came with USB ports on the front of the computer and they do not work, a cable inside the computer might have become disconnected, usb mouse error can not load program.

First, make sure the USB ports at the rear of the computer work by connecting a USB device to the rear port. If the device is not recognized in the rear port, see Steps to troubleshoot a USB connection. Use the following steps to see if the front USB ports have become disconnected from the system board.

CAUTION:

This product contains components hold timer expired error can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, usb mouse error can not load program, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

  1. Turn off the computer, disconnect the power cable, and position the computer so that you can easily work on it. If necessary, disconnect cables and move the computer to a table over a non-carpeted floor.

  2. Remove the side panel. If needed, you can find instructions that specifically match your computer by searching HP Customer usb mouse error can not load program Support (at the top of this page) using the model number of your computer and the term "".

  3. Look inside the computer. Wires coming from the USB PCA board at the front of the computer are routed to a set of USB pins on the system board. Make sure that this connection is secure. If the wires are not connected or are partially connected, secure the wires to the proper USB connection on the system board.

    To find where the USB connector is located on the system board, look for 5 pairs of pins with a label that starts with USB, JUSB, FRONT_USB, usb mouse error can not load program, or F_USB. If your system board has two sets of pins, FUSB1 and USB2 for example, use the lower number first. usb mouse error can not load program Also, you can refer to the system board specification that matches your specific model usb mouse error can not load program of computer. Find the system board specification from the HP Customer Support for your computer model, usb mouse error can not load program.

    Image of USB connection on system board
  4. After the front USB wires are connected securely, replace the side panel.

  5. Make sure that there are no devices or cables connected to the front USB ports.

  6. Connect the power cable (and the mouse and keyboard if they were previously disconnected).

  7. Turn on the computer and wait for Windows to find the new hardware.

  8. You can use the front ports after Windows has installed drivers for the USB ports.

The mouse responds slowly, if at all

If your computer does not recognize the mouse or if the mouse is very slow to respond, download and install the latest USB 3.0 driver, usb mouse error can not load program.

Note:

Not every computer or mouse needs this update.

  1. Use one of the available methods to identify your computer model. The software and driver results page displays when the computer model is identified.

  2. Download the USB 3.0 Driver, and then follow the on-screen instructions to complete the installation.

  3. After the driver has downloaded and installed, restart the computer.

USB 2.0 device does not work in USB 3.0 port

Some USB 2.0 devices do not work in USB 3.0 ports. To fix this, uninstall the USB 3.0 driver in Device Manager.

  1. In Windows, search for and open Device Manager.

  2. Double-click Universal Serial Bus Controllers to expand the list, and then locate the USB 3.0 root hubs.

    Locating the USB 3.0 Root Hub
  3. Right-click the USB 3.0 Root Hub, and then click Uninstall.

Z7_3054ICK0KGTE30AQO5O3KA3016

Z7_3054ICK0KGTE30AQO5O3KA30H4

Z7_3054ICK0KGTE30AQO5O3KA30H5

Flag

Europe, Middle East, Africa

Z7_M0I02JG0KOT530A6KJKFRQ0816

hp-detect-load-my-device-portlet

Actions

0 Comments

Leave a Comment