Samsung scx-4200 internal error incomplete session

samsung scx-4200 internal error incomplete session

Samsung SCX-4x25 Series User manual · 1. Pull the optional tray open. If the paper does not come out with the duplex unit, remove the paper from the bottom of. So far it looks nice:) I have Samsung SCX(USB device with laser printer and scanner). SPL-C ERROR - Incomplete Session by time out. Service Manual DIGITAL LASER MFP The keynote of Product SCXN Copier based Samsung Network Printer Server Type Xerox Multipurpose samsung scx-4200 internal error incomplete session

Samsung scx-4200 internal error incomplete session - theme, will

Samsung ≤7 mm

R ≥40 mm

(Guarantee functions, performance, and reliability)

1) This curl condition insures the stacking performance. 2) Ignore any trouble due to the paper curl of the located the top position in the bunch of sheets without stapled. 3) It is out of spec that paper curl increasing by the time passing.

Media : Test paper Environment : Test environment Method : Measure the curl of 10 sheets on the flat board (grass) immediately after printed out,

Service Manual



Samsung Electronics

Finisher

Electric static charge amount from Engine :≤  kV per sheet (Simplex / Duplex) - Registration and skew from Engine : A ≤ mm

- Standard test pattern of printing : Samsung’s Printing Pattern

Stapling (a) Printing orientation (This finisher can’t staple on a suitable position if printing direction is not as follows.)

(b) Position of stapling

Service Manual



Samsung Electronics

Finisher

HCF Unit(High Capacity Feeder) Summary of the Finisher Unit HCF Unit is optional paper feeding unit of device unit in SCXN. The HCF Unit assistanced paper feeding capa of A4/2, sheets. • System configuration

Service Manual



Samsung Electronics

Finisher

Specification 1) Type of Unit : Pedestal style 2) Paper capacity : 2,sheet (A4 80g/㎡) 3) Paper Loading : Front Loading 4) Paper Size : A4 SEF, LETTER SEF, FOLIO SEF, LEGAL SEF (Short Edge Feeding) 5) Paper Speed : 48ppm(A4), 50ppm(LETTER) 6) Dimension : ××mm (W × D × H mm) 7) Weght : 25 Kg (Net, empty paper) 8) Environment: - Operating Temperature: 10℃ ~ 32℃ - Operating Humidity: 20 ~ 80% RH - Storage Temperature: ℃ ~ 50℃ - Storage Humidity: 10 ~ 95 % RH - Install Temp/Humidity(Std.): 15~ 25℃, 30 ~ 70% RH 9) Power : 24V/5V used (from Engine) - input power : 24V ± 10%, V ± 5% - Power Consumption 1) Avrage : MaxA/24V(target), MaxA/5V 2) Max. : Max. 3A 10) Acoustic Noise - HCF Printing : Ave. 55dB ↓ 11) Connection type : Drawer Connector - controll spec : Sasung I/F Specification - control signal No

Item

I/O

QT’y

used

1

BLDC Motor

Output

1Ea

*Driver circuit

2

DC Geared Motor

Output

1Ea

*Bottom Knock up Plate Lift

3

Magnetic Clutch

Output

1Ea

*On/Off clutch (Paper Feed)

4

Micro Switch

Input

1Ea

*Knock up Plate Limit

5

Photo Interrupt

Input

8Ea

*P_Empty, Paper level, Feed, P_Limit Paper size detect

12) Motor Drive - Paper feeding : BLDC Motor - Bottom knock up plate lifting : DC geared motor

Service Manual



Samsung Electronics

Finisher

13) Mechanical connection - Standard : Center Registration mm

Paper mm

mm

Paper

Media - Paper size : A4 SEF, LETTER SEF, FOLIO SEF, LEGAL SEF - Paper weght : 60~ 80g/㎡(16~22lb), ~g/㎡(target) - Paper type : general paper (PPC Paper) Note1) Tracing paper, OHP Film, Label : Not support. Note2) Punched paper : Not support. - Standard paper No

Type

Size

weght

maker

1

Xerox Multipurpose

LGL

75g/㎡

USA

2

Gilbert 25%

LTR

90g/㎡

USA

3

Boise-X9

LTR

60g/㎡

USA

4

DOMTAR Microprint

LTR

g/㎡

USA

5

Hammermill bond

LTR

20lb

USA

6

Premium

A4

75g/㎡

Korea

7

sprers.eu

A4

75g/㎡

Korea

8

Double-A

A4

80g/㎡

Korea

9

Beijing

A4

80g/㎡

China

10

Bridge

A4

70g/㎡

China

11

SANYI

A4

70g/㎡

China

Service Manual



Samsung Electronics

Finisher

Paper Feeding speed ppm

50ppm

Note

mm

LETTER SEF

Interval A

sec

mm + 50mm

Interval B

sec

Paper Margin : 50mm

Feed Speed

Maintenance No

Part Name

Part No

Life

1

Pick up Roller

JC

, Pages Feeding

2

Retard Roller

JC

, Pages Feeding

3

Feed Roller

JC

, Pages Feeding

4

Timing Belt S3M

JCA

, Pages Feeding

5

Unit Spring Roll

JCA

, Pages Feeding

Note

* Machine Life : To combine the HCF in the SET, 1,, pages printing process

Service Manual



Samsung Electronics

Network Printer Server

Network Printer Server Network Printer Configuration Main Operation

Administrator's PC

1. 2. 3. 4.

Network Printing Network Scanning Device Configuration Getting information from device

User

Internet User

MFP NW Printer Network Sharing

Connectivity 1. 2.

Protocols

Wired (10/ Base TX) Wireless ( a/b/g)

1. 2. 3.

Service Manual



TCP/IP  ,LPR,IPP…  SNMP,HTTP… Netware (IPX/SPX) EtherTalk (Macintosh)

Samsung Electronics

Network Printer Server

Samsung Network Printer Server Type 1. Internal Card Type (NPC1/NPC3/NPC3 / NPC3H) ■ Network Printer = Printer + Network Card (NPC3 or NPC3H) Printer S/W only

+

Network S/W + H/W

+

Network H/W

2. Embedded Network Type ■ PHY Board Type = Printer + PHY Board Printer S/W + Network S/W

■ On Board Type Printer S/W + Network S/W + H/W

3. External Printer Server Type

Service Manual



Samsung Electronics

Network Printer Server

Network Data Reception / Transmission Network Card Flash Flash

DRAM

EEPROM

RJ Modular Jack Activity LED Blinking Irregularly LINK LED Always On



CPU

PHY PHY



Network Printer Server Software Network Card Firmware : Upgrade Firmware Upgrade ■ To upgrade network print server firmware with latest version

Use TFTP Protocol (NPC3 Only) Use HTTP Protocol (EWS, SWS, SWAS) Use Printing Protocol (Platform S/W Models – Port : , , , …)

Requirements ■ Target Network Card

Well Configuration of TCP/IP Protocol In Local Area Network with Server Computer ■ Server Computer Well Configuration of TCP/IP Protocol Samsung SyncThru Application in case of using TFTP SWS or SWAS in case HTTP Printing Port in case printing protocols

Service Manual



Samsung Electronics

Network Printer Server

SyncThru Web Admin Service Web based Printer Management Solution - Detecting device on the network - Performing Maintenance operations - Getting detailed reports and statistics on device events

NW Printer

MFP

SNMP

SNMP SNMP

HTTP

MFP Administrator's PC

Service Manual



Samsung Electronics

Network Printer Server

SWAS Features Version

Model

Remark

sprers.eu

Kestrel (ML), Dove (MLND), Falcon (ML), Elbert (SCXFN), DaVinci (CLP), DaVinci PDL (CLP), Iris (CLXFN)

- Detecting device on the network - Performing Maintenance operations - Display general , Supply, Protocols, Status, Usage meters, Alert, Diagnostics information - Grouping and Managing devices - Setting of detection Protocol - Upgrading Firmware group of device - Reporting information of Alert and Consumables by HTML or Email

sprers.eu

Oriole (ML), Stork (MLND), Elbruz (SCXDN), Whitney2 (SCX)

- Discovery Status Checking - Set IP - Online Toner Ordering - SSL / User Authentication - IPv6 - SNMP V3 - 13 Languages (Hungarian, Brazilian Portuguese, Turkish)

Plug-ins

Jungfrau And upcoming model

• Plug-in will be released in the samsung download center • Plug-ins can be installed on the SyncThru (Addon functions) - Restrict user permission and monitor actual usage information (Job Accounting Plug-in) - Copy configuration settings into multiple devices (Device Cloning Plug-in) - Add, delete, copy and move files between devices (File Storage Plug-in) - Discovery and monitor about non- network printers (Local Device Discovery Plug-in) - Get the latest driver and management driver files (Driver Management Plug-in) - Pre-configure and install drivers in the remote hosts (Driver Management Plug-in)

Service Manual



Samsung Electronics

Network Printer Server

Version Identifier

Version SWAS 3.x and SWAS 4.x is available

Service Manual



Samsung Electronics

Network Printer Server

SWAS Device Menu • Detecting and Displaying devices on the network

Device information in the network • Display general, Supply, Protocols, Status, Usage meters, Alert, Diagnostics information

Detail information of device by double -click

Service Manual



Samsung Electronics

Network Printer Server

• Grouping and Managing devices

Grouping devices

• Setting of detection Protocol

IP broadcasting is a default Setting

Service Manual



Samsung Electronics

Network Printer Server

• Upgrading Firmware to multiple devices

Upgrading Firmware

• Reporting information of Alert and Consumables by HTML or Email

Email and HTML Reporting Alert and Consumables Report

Service Manual



Samsung Electronics

Network Printer Server

• Configure SMTP Server and Admin Information

Configure SMTP

Configure Admin Information

Service Manual



Samsung Electronics

Network Printer Server

• Discovery results

Checking discovery process

• Set up IP

Set up IP Address

Service Manual



Samsung Electronics

Network Printer Server

• Online toner ordering

No cartridge

You can set the site for toner order. This button opens the page set in the toner ordering site.

Service Manual



Samsung Electronics

Network Printer Server

• Authentication settings If SSL is not enabled and configured then it's not possible to enable authentication. The link leads to SSL configuration.

Authentication can be enabled with the button. Authentication works only when SSL is enabled.

User list shows user accounts both from Domain and Local. The method of authentication is used according the type of user profile (Local or Domain).

Change password for Local users only.

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: General Information (MFP) General Information - Machine Status - Supplies Status - Billing/Counters - Network Information - Firmware Version - Print Information

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: Machine Settings (MFP) Machine Settings - System Setup - Copy Setup - User Authentication Setup - E-mail Setup - E-mail Notification Setup - Reset -

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: Network Settings Network Settings - General - NetWare - TCP/IP - SLP - SNMP - Raw TCP/IP, LPR, IPP - IP Filtering - Wireless - UPnP - Reset

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: Maintenance Maintenance - Firmware Upgrade - Security

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: Support Support - Contact Information - Link

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: Service (MFP) Service - http://NPC-IP-Address/sprers.eu - Tech Mode Password - Data Setup - Machine Test - Report

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: Authentication General Setup - Setup - Enable Guest Account - General Password - Log Off Reminder

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: Authentication (Local uthentication) Local Authentication - Index - User Name - Auth ID - Password - E-mail Address - Phone Number

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: Authentication (Network uthentication) Network Authentication (Kerberos Setup) - Default Realm - IP address or Host Name - Kerberos Server and Port - Backup Realm - IP address or Host Name - Kerberos Backup Server and Port

Service Manual



Samsung Electronics

Network Printer Server

Network Authentication (SMB Setup) - Default Domain - IP address or Host Name - SMB Server and Port - Backup Domain - IP address or Host Name - SMB Backup Server and Port

Service Manual



Samsung Electronics

Network Printer Server

Network Authentication (LDAP Setup) - There is no setup of LDAP Server • Server configuration of LDAP Server item is used to Auth Login

Service Manual



Samsung Electronics

Network Printer Server

Samsung SyncThru Web Service: LDAP Server Setup LDAP Server Setup_1 - IP address or Host Name - LDAP Server and Port - Search Root Directory - Authentication Method - Match User’s Login ID to the Following LDAP attribute:

Service Manual



Samsung Electronics

Network Printer Server

LDAP Server Setup_2 - Append Root to Base DN - Login Name - Password - Maximum Number of Search Result - Search Timeout - LDAP Referral

Service Manual



Samsung Electronics

Network Printer Server

LDAP Server Setup_3 - Search Name Order - From: Field Security Options

Service Manual



Samsung Electronics

Network Printer Server

Samsung SetIP Configuration of IP Address - Mostly used at first installation of network printer - IP address setting with MAC address only - MAC address is written on printer’s backside Samsung SetIP Utility - Running on Microsoft Windows OS only - Automatic detection of Samsung network printers - Manual setting of undetected network printers Samsung SetIP: Application

Service Manual



Samsung Electronics

Network Printer Server

TCP/IP Printing Protocol Samsung Network Printer Port Printing - TCP Port : - Port Monitor installation - OS : Windows95/98/NT/ME LPD (Line Printer Daemon) Printing - TCP Port : - OS : Unix, Linux, Windows OS (Win NT, 2K ~) Microsoft Standard TCP/IP Printing - TCP Port : - OS : Windows OS (Win 2K~) IPP Printing Protocol - TCP Port : - OS : Windows OS (Win 2K~), Mac OS (MAC ~)

Service Manual



Samsung Electronics

Network Printer Server

Management Protocol SNMP means Simple Network Management Protocol

Get Request

Get Response

SyncThru (SNMP Maneger)

Set Request

NPC (SNMP Agent)

Set Response

Trap

HTTP Web Server Protocol - Used in Samsung SyncThru Web Admin Service - Used in SyncThru Web Service (Embedded Web Server) - Used in IPP Protocol

Service Manual



Samsung Electronics

Disassembly and Reassembly

3. Disassembly and Reassembly General Precautions on Disassembly Releasing Plastic Latches

When you disassemble and reassemble components, you must use extreme caution. The close proximity of cables to moving parts makes proper routing a must. If components are removed, any cables disturbed by the procedure must be restored as close as possible to their original positions. Before removing any component from the machine, note the cable routing that will be affected.

Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched.

Whenever servicing the machine, you must perform as follows: 1. Check to verify that documents are not stored in memory. 2. Be sure to remove the toner cartridge before you disassemble parts. 3. Unplug the power cord.

5. Replace only with authorized components. 6. Do not force plastic-material components. 7. Make sure all components are in their proper position.



Samsung Electronics

Disassembly and Reassembly

Screws used in the printer SEC CODE

LOCATION

DESCRIPTION & SPEC



ELA HOU-SIDE

SCREW-MACHINE;BH,+,M3,L6,ZPC(WHT),SWRCH18A,-,-

2

SNA

ELA HOU-HDD MAIN

SCREW-MACHINE;BH,+,M3,L6,ZPC(WHT),SWRCH18A,-,-

4

SNA



ELA HOU-GUIDE SIDE

SCREW-MACHINE;PH,+,-,M,L4,ZPC(WHT),SWRCH18A,FP,-

2

SNA



ELA HOU-GUIDE SCAN

SCREW-TAPPING;PWH,+,-,2,M3,L8,ZPC(BLK),SWRCH18A,-

2

SNA

MEA-TX STACKER

SCREW-TAPPING;PWH,+,-,2,M3,L8,ZPC(BLK),SWRCH18A,-

2

SNA

ELA UNIT-SCAN UPPER

SCREW-TAPPING;PWH,+,-,2,M3,L8,ZPC(BLK),SWRCH18A,-

2

SNA

ELA HOU-FUSER

SCREW-TAPPING;PWH,+,-,2,M3,L8,ZPC(BLK),SWRCH18A,-

3

SNA

MEA UNIT-CASSETTE

SCREW-TAPPING;PWH,+,-,2,M3,L8,ZPC(BLK),SWRCH18A,-

5

SNA

MEA UNIT-LIFTING GEAR

SCREW-TAPPING;PWH,+,-,2,M3,L8,ZPC(BLK),SWRCH18A,-

2

SNA

ELA HOU-OPE

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

7

SA

ELA HOU-OPE COVER

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

7

SA

CARTRIDGE-TONER

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

1

SA

MEA UNIT-TONER WTB

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

1

SA

ELA HOU-DADF

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

7

SA

ELA HOU-COVER PLATEN

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

14

SA

ELA HOU-COVER JAM

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

1

SA

ELA HOU-DADF SUB

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

14

SA

ELA HOU-GUIDE SCAN

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

7

SA

ELA HOU-COVER OPEN

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

5

SA

MEA-EXIT

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

2

SA

MEA-GUIDE PICKUP

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

4

SA

MEA-TX STACKER

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

3

SA

ELA HOU-PLATEN

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

6

SA

ELA UNIT-SCAN UPPER

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

2

SA

MEA UNIT-DUMMY UPPER

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

1

SA

ELA HOU-SCAN LOWER

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

12

SA

ELA HOU-FRAME TOP

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

11

SA

ELA HOU-FRAME MAIN

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

36

SA

ELA HOU-TERMINAL

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

7

SA

MEA UNIT-F DR

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

1

SA

ELA HOU-BASE FRAME

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

13

SA

ELA HOU-MP

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

4

SA

ELA HOU-BASE RIGHT

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

6

SA

ELA HOU-PLATE UPPER

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

3

SA





QT’Y SNA

Samsung Electronics

Disassembly and Reassembly

SEC CODE

LOCATION

DESCRIPTION & SPEC

ELA HOU-SIDE DUPLEX

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

19

SA

ELA HOU-GUIDE SIDE

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

7

SA

ELA HOU-DUPLEX

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

12

SA

ELA HOU-EXIT

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

15

SA

ELA HOU-ENGINE

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

35

SA

ELA HOU-FAN DUCT

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

1

SA

ELA HOU-FUSER

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

20

SA

MEA UNIT-CASSETTE

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

6

SA

MEA UNIT-COVER FRONT

SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

3

SA



MEA UNIT-TRAY

SCREW-TAPTITE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-

1

SNA



ELA UNIT-CST SENSOR

SCREW-TAPTITE;PWH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

2

SNA



ELA HOU-OPE

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

4

SA

ELA HOU-DADF

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

8

SA

DADF MOTOR

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

4

SA

ELA HOU-DUPLEX MOTOR

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

2

SA

ELA HOU-GUIDE SCAN

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

1

SA

ELA HOU-SCAN LOWER

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

4

SA

ELA UNIT-SCAN MOTOR

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

2

SA

ELA HOU-FRAME TOP

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

16

SA

ELA HOU-BASE FRAME

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

11

SA

ELA HOU-BASE PLATE R

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

7

SA

MEA UNIT-RETARD

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

2

SA

ELA HOU-PLATE UPPER

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

8

SA

MEA-SUPPORT SCAN

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

16

SA

ELA HOU-DRIVE MAIN

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

14

SA

ELA HOU-EXIT

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

2

SA

ELA HOU-DRIVE FUSER

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

6

SA

ELA HOU-ENGINE

SCREW-TAPTITE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

18

SA

ELA HOU-DEVE UNIT

SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

9

SNA

ELA HOU-DEVE

SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

8

SNA

ELA HOU-OPC

SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

7

SNA

CARTRIDGE-TONER

SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

3

SNA

MEA UNIT-TONER WTB

SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

2

SNA

ELA UNIT-LSU

SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

8

SNA

ELA UNIT-LD

SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

2

SNA





QT’Y SNA

Samsung Electronics

Disassembly and Reassembly

SEC CODE

LOCATION

DESCRIPTION & SPEC

QT’Y SNA

ELA UNIT-CCDM HC

SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

10

SNA

ELA HOU-SIZE SENSOR

SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

2

SNA



MEA-SUPPORT SCAN

SCREW-TAPTITE;BH,+,-,S,M4,L6,ZPC(WHT),SWRCH18A,-

1

SNA



MEA UNIT-COVER FRONT

SCREW-TAPTITE;FH,+,B,M3,L8,ZPC(BLK),SWRCH18A

1

SNA



ELA HOU-FUSER

SCREW-TAPTITE;BH,+,-,B,M3,L12,ZPC(BLK),SWRCH18A,-

2

SNA



ELA HOU-DADF

SCREW-TAPTITE;BH,+,B,M4,L10,NI PLT,SWRCH18A

5

SNA

ELA HOU-SCAN LOWER

SCREW-TAPTITE;BH,+,B,M4,L10,NI PLT,SWRCH18A

14

SNA

ELA HOU-FRAME TOP

SCREW-TAPTITE;BH,+,B,M4,L10,NI PLT,SWRCH18A

2

SNA

ELA HOU-BASE FRAME

SCREW-TAPTITE;BH,+,B,M4,L10,NI PLT,SWRCH18A

7

SNA

ELA HOU-ENGINE

SCREW-TAPTITE;BH,+,B,M4,L10,NI PLT,SWRCH18A

19

SNA



ELA HOU-COVER PLATEN

SCREW-TAPTITE;BH,+,B,M4,L16,NI PLT,SWRCH18A,-

8

SNA



ELA HOU-BASE PLATE R

SCREW-TAPTITE;BH,+,-,B,M3,L30,ZPC(WHT),SWRCH18A,-

3

SNA



ELA HOU-ENGINE

SCREW-TAPTITE;PH,+,WSP,B,M3,L10,ZPC(WHT),SWRCH18A,-

4

SNA



ELA HOU-DEVE

SCREW-MACHINE;PH,+,WSP,M3,10,ZPC(WHT),SWRCH18A,-

2

SA

2

SA

1

SA

1

SNA

2

SNA

2

SNA

2

SNA

4

SNA

5

SA

2

SA

,WD8,TEMPERED ELA HOU-FUSER

SCREW-MACHINE;PH,+,WSP,M3,10,ZPC(WHT),SWRCH18A,,WD8,TEMPERED

MEA UNIT-CASSETTE

SCREW-MACHINE;PH,+,WSP,M3,10,ZPC(WHT),SWRCH18A,,WD8,TEMPERED



ELA HOU-SCAN

SCREW-SPECIAL;SPECIAL,±,-,M3,L10,NI PLT,SWRCH18A,BTITE,D9, L, DIME

ELA HOU-ENGINE

SCREW-SPECIAL;SPECIAL,±,-,M3,L10,NI PLT,SWRCH18A,BTITE,D9, L, DIME



ELA HOU-FRAME MAIN

SCREW-SPECIAL;PH,+,-,M3,L,ZPC(BLK),SWRCH18A,B TITE,-

ELA HOU-BASE PLATE R

SCREW-SPECIAL;PH,+,-,M3,L,ZPC(BLK),SWRCH18A,B TITE,-

ELA HOU-HDD MAIN

SCREW-SPECIAL;PH,+,-,M3,L,ZPC(BLK),SWRCH18A,B TITE,-

JCA

ELA HOU-PLATEN

CAP-HOLE SCREW;SCXN/XRX,SILICON 60,T,W11, L,IVORY,-

MEA-COVER

CAP-HOLE SCREW;SCXN/XRX,SILICON 60,T,W11, L,IVORY,-



Samsung Electronics

Disassembly and Reassembly

Customer Replaceable Units There are 3 replaceable Customer Replaceable Units (CRUs) on the machine:

The machine will display a message on the touch screen when any of the above need to be reordered. This message is a warning that the unit is nearing the end of its life. Only replace the unit when a message actually instructs you to do so. To replace a CRU, follow the instructions on the User Interface or refer to the relevant sections below. CAUTION: When replacing consumables, DO NOT remove the covers or guards that are fastened with screws. You cannot maintain or service any of the parts that are behind these covers and guards. DO supplied with your machine.

Toner Cartridge This procedure shows you how to remove a used toner cartridge and replace it with a new toner cartridge. New toner cartridges have a capacity of approximately 23, images with an average area coverage of ISO Std.. The machine will indicate the percentage of toner used and the number of days remaining. When the If the feature is enabled, a message will appear on the display screen advising you to replace the toner cartridge. If you want to replace the toner cartridge now, open the front door. The instructions on the screen If you do not want to replace the toner cartridge now you can select the Abort button. The machine will continue to operate but will NOT make copies or prints.

1. Open the side cover.

2. Open the front cover.



Samsung Electronics

Disassembly and Reassembly

7. Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine.

3. Turn the cartridge locking lever toward the right until you hear a ‘click’, to release the toner cartridge.

4. Lift the locking lever and pull the toner cartridge out.

8. Slide the new toner cartridge in until it locks in place. 9. Turn the cartridge locking lever toward the left until you hear a ‘click’.

5. Remove the new toner cartridge from its bag. Close the front cover, then the side cover. distribute the toner evenly inside the cartridge.



Samsung Electronics

Disassembly and Reassembly

Replacing the Drum Cartridge This procedure shows you how to remove a used Drum Cartridge and replace it with a new one. Depending on the type of Drum Cartridge, approximately 80, images are provided. The machine will tell you when you need to order a new cartridge and when to replace the cartridge. The Drum Cartridge can be recycled so please follow the disposal instructions you receive with the new items. WARNING: Remove the toner cartridge before attempting to remove the M Drum Cartridge. 1. Open the side cover.

3. Turn the cartridge locking lever toward the right until you hear a ‘click’, to release the toner cartridge.

2. Open the front cover. 4. Lift the locking lever and pull the toner cartridge out.



Samsung Electronics

Disassembly and Reassembly

5. Pull the used drum cartridge out.

9. Unpack the new drum cartridge and slide it into place, making sure not to touch the surface of

the drum. 6. Remove the new drum cartridge from its bag. 7. Open the carefully pull the seal tape out of the cartridge.

Slide the toner cartridge in until it locks in place. Turn the cartridge locking lever toward the left

8. Thoroughly shake the drum cartridge side to side

until you hear a ‘click’. Close the front cover, then the side cover.



Samsung Electronics

Disassembly and Reassembly

Replacing The Stapler When the stapler is completely empty, the message for installing the staple cartridge appears on the display screen. 4. Unpack the new staple cartridge. 5. Place the staple cartridge back into the stapler unit.

6. Slide the stapler unit in until it locks in place.

2. Pull the stapler unit out.

3. Lift the empty staple cartridge from the stapler unit.



Samsung Electronics

Disassembly and Reassembly

General Disassembly Cover 2. Open the side duplex and front cover in sequence. Remove the toner cartridge.





1. Remove the 4 screw. And remove the side cover. 3. Remove the 2 screws securing the Deve cover.



Samsung Electronics

Disassembly and Reassembly

4. Take out the cassette. And remove the front cover after remove the 2 screws.

5. Remove the 6 screw and remove the rear cover.



Samsung Electronics

Disassembly and Reassembly

DADF 1. Remove the 3 screws.

4. Lift up the DADF from the SET in the direction of arrow.

2. Remove the part in below picture. 5. Open the DADF cover, and remove the one screw.

3. Remove the cover and unplug the connector. 6. Lift up the stacker, and remove the two screws.



Samsung Electronics

Disassembly and Reassembly

Remove the 3 screws, and then remove the DADF board.

7. Remove the front/rear cover of the DADF.

8. Unplug the all harness from the DADF board. Pull the bush in the direction of arrow. Then lift the DADF pick up roller out.

9. Remove the 2 screws, and then remove the harness holder. Remove the DADF pad unit.



Samsung Electronics

Disassembly and Reassembly

OPE 1. Remove the OPE Cover. remove the 4 screws. And then remove the OPE PBA.

5. To remove the LCD panel, remove the 8 screws securing LCD panel shield.

2. Remove the 3 screws.

6. Release the LCD panel after removing the LCD panel shield.

3. Unplug the harness. And release the OPE Assy from SET.



Samsung Electronics

Disassembly and Reassembly

Scan Assy 1. Remove the 4 screws.

3. Release the Scan upper from the Scan lower after remove the 6 screws.

2. Remove the 3 screws and harness. And lift the Scan assy up.

4. Release the Lever-locker from the scan upper after remove the 2 screws.



Samsung Electronics

Disassembly and Reassembly

6. Remove the Scan motor after remove the 3 screws and 1 connector.

And release the CCDM.

Main board 1. Remove the all harness.

2. Remove the 6 screws.



Samsung Electronics

Disassembly and Reassembly

SMPS board 1. Remove the one screw and 4 connector. And take out the SMPS board shield.

FDB (Fuser Drive board) 1. Remove the 2 screw as shown below.

2. Take out the Fuser Drive board after remove the 1 screw and 2 connector.



Samsung Electronics

Disassembly and Reassembly

Transfer roller 1. Open the Side Cover. Push the latch in the two direction and pull the Transfer Roller.

ELA HOU-ID SENSOR 1. Press the GUIDE-DUPLEX with one hand and pull the GUIDE-FEED up with other hand.

2. Separate the GUIDE-FEED.



Samsung Electronics

Disassembly and Reassembly

3. Upset the GUIDE-FEED and remove the harness.

4. Separate the ELA HOU-ID SENSOR from the GUIDE-FEED after remove the 2 screws.



Samsung Electronics

Disassembly and Reassembly

Fuser 1. Open the Side cover. 2. Remove the four thumb screws, and pull the Fuser Ass’y in the direction of arrow



Samsung Electronics

Disassembly and Reassembly

Exit Assy 1. Remove the 4 screw as shown below.

2. Remove the 4 screws and pull the Exit assy in the direction of arrow.

Pick up roller 1. After taking out the cassette, remove the pick up roller by pulling the hook.



Samsung Electronics

Disassembly and Reassembly

LSU 1. To remove the LSU, remove the Exit assy .(refer to ) 2. Lift up the LSU after remove the 5 screws.

Drive Exit Assy 1. Remove the 4 screws. And remove the Drive Exit Assy after pull the Fan in the direction of arrow.



Samsung Electronics

Disassembly and Reassembly

Main Drive Assy 1. Unplug the 4 connectors and release the harness from harness holder.

3. Remove the 7 screws.

2. Remove the 2 screw from the shied of MP clutch. Remove the 2 E-rings. And remove the 3 clutch without unpluging harness. Note - When you want to replace the clutch, unplug the harness. When reassembling cluch and harness, consult the below information about the harness and cluch colors.

1

1

3 Registration Clutch 1. Clutch gear color : White 2. Harness color : Black / Black

2

3

E-ring

2

MP Clutch 1. Clutch gear color : White 2. Harness color : Black / Gray

Pick-up Clutch 1. Clutch gear color : Black 2. Harness color : Gray / Gray



Samsung Electronics

Disassembly and Reassembly

MP Assy 1. Remove the one screw, and release the one gear.

3. Remove the 2 screw and release the MP Assy.

4. Release the MP Ass’y from the SET in the direction of arrow (pull & up)

2. Remove the one screw and friction pad.



Samsung Electronics

Disassembly and Reassembly

SPONGE-REAR FAN 4. Attach the sponge to the line below.

1. Remove the 6 screw and remove the rear cover.

2. Remove the old sponge. If there isn’t the sponge, go to step3.

5. Push the sponge on the wall.

3. Remove the adhesive tape of new sponge.



Samsung Electronics

Alignment & Troubleshooting

4. Alignment & Troubleshooting This chapter describes some of the main service procedures including: Using the Tech mode; Clearing paper jam and test patterns. • Tips for avoiding paper jams, Clearing paper jams. • Solving other problems.

Alignment and Adjustments Paper path Simplex Pass Finisher Pass

Duplex Pass

MP Feed Cassette Feed

SCF Feed

SCF Feed

SCF Feed

Service Manual



Samsung Electronics

Alignment & Troubleshooting

< DADF Document Path >

5

2

1 6

4

7 3

DOCUMENT PATH

Service Manual

SIMPLEX

1 -> 2 -> 3 -> 4 -> 6

DUPLEX

1 -> 2 -> 3 -> 4 -> 5 -> 4 -> 3 -> 7 -> 6



Samsung Electronics

Alignment & Troubleshooting

Clearing Paper Jams If a paper jam occurs an error message appears in the LCD display. Find and remove the jammed paper. If you don’t see the paper, open the covers. Do not use a tweezers, pincers or other metal tools when clearing a paper jam. This could damage the internal mechanism causing print quality problems or possibly electrical shock. (The description of table below is same like a SCXN series.) [ Engine Jam Type ] Type Case Feed Jam Leading edge of at Tray media does not 1,2,3,4 arrive at registration within a certain time after pick-Up(If fails at a time, it tries pick-up again) Jam 1

Jam Removal 1. Pull out cassette 2. Remove jammed paper

Jam Layout

Registration

Registration Registration Regi Sensor Pick-Up

Duplex Jam 1

Regi Sensor

Pick-Up

Duplex Jam 0

Fuser

Fuser

Leading edge of media does not arrive at Exit Sensor within a certain time after registration

1. Open side cover 2. Remove jammed paper

Duplex Jam1 Sensor

Exit Sensor

Duplex Jam1 Sensor

Exit Fuser Sensor Fuser OPC

Duplex Jam1 Sensor

Exit Sensor OPC

Regi Sensor Fuser

Registration

Regi Sensor

Registration

Trailing edge of 1. Open side cover media does not 2. Remove jammed leave Exit Sensor paper within a certain time Or after touching Regi 1. Remove jammed Registration Sensor paper from exit Regi Sensor

Service Manual

Duplex Jam2 Sensor Duplex Jam2 Sensor

Regi Sensor

Registration

Registration Registration

Exit Sensor Fuser Exit Sensor Fuser Duplex Jam1 Sensor

Registration

Trailing edge of Registration 1. Open side cover Pick-Up Sensor media leaves Exit Regi2. Remove jammed Regi Sensor Sensor, and does paper Pick-Up not arrive at Duplex Or Pick-Up Jam1 Sensor 1. Remove jammed paper from exit

Duplex Jam2 Sensor

Duplex Jam2 Sensor Duplex Jam2 Sensor

Registration

Duplex Jam1

Sensor Duplex Jam1 Sensor Exit Sensor

Fuser

Fuser

Duplex Jam

Fuser

Fuser Duplex Jam1 Sensor

Trailing edge of sprers.eu Open side cover media does not Exit Sensor sprers.eu Remove jammed arrive at Duplex OPCFuser paper OPC Jam2 Sensor after Regi Sensor Registration touching Duplex OPC Regi Sensor Registration Jam1 Sensor Registration

Trailing edge of media does not arrive at Registration after touching Duplex Jam2 Sensor

Duplex Jam Sensor

Fuser

Pick-Up

Exit Sensor

Duplex Jam 2

Duplex Jam1 Sensor Duplex Jam1 Sensor

Regi Sensor

OPC

Jam 2

Photo

Duplex Jam1 Sensor

Duplex Jam1 Sensor

Duplex Jam2 Sensor Duplex Jam2 Sensor

Regi Sensor

1. Open side cover 2. Remove jammed paper

Exit SensorExit Sensor Fuser Fuser

Duplex Jam2 Sensor Registration

Registration

Registration

Exit Sensor Fuser

DuplexDuplex Jam2Jam2 Sensor Sensor

Duplex Jam2 Sensor



Samsung Electronics

Alignment & Troubleshooting

Clearing Document Jams When an original jams while passing through the DADF, the warming message appears on the display screen. 1. Remove any remaining pages from the DADF.

3. Gently remove the jammed paper from the DADF..

2. Open the DADF cover.

4. Close the DADF cover. Then reload the pages you removed, if any, in the DADF.

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Misfeed of exiting paper

Roller misfeed

1. Remove the remaining documents from the DADF.

1. Open the scanner lid. 2. Grasp the misfed paper, and remove the paper from the feed area by carefully pulling it to the right using both hands.

2. Open the document input tray upwards and pull the document gently out of the DADF.

1 scanner lid 3. Close the scanner lid. Then load the removed pages back into the DADF.

3. Close the document input tray. Then place the documents back in the DADF.

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Clearing paper jams When a paper jam occurs, the warming message appears on the display screen. Refer to the table below to locate and clear the paper jam. Message Feed Jam at Tray 1, Feed Jam at Tray 2, Feed Jam at Tray 3, Feed Jam at Tray 4, Feed Jam at MP Tray

Location of jam

In the paper feed area (tray 1, optional tray, or multi-purpose tray)

Check Tray 2 Feed Area, Check Tray 3 Feed Area, Check Tray 4 Feed Area

In the paper feed area (optional tray)

Jam at Fuser

In the fuser area or around the toner cartridge

Registration Jam

In the paper exit area

Duplex Jam 0, Duplex Jam 1,

In the duplex unit

Duplex Jam 2 Finisher Jam 0 Finisher Jam 1, Finisher Duplex Jam Finisher Jam 2

In the stacker unit In the stacker unit In the stacker unit

In the tray 1

2. Remove the jammed paper by gently pulling it straight out.

1. Pull out the paper tray to open. After you pull it out completely, lift the front part of the tray up slightly to release the tray from the machine.

Once you remove the jammed paper here, open the side cover and then close it to clear the error message on the display. If there is any resistance, and the paper does not move immediately when you pull, stop pulling. Then:

Service Manual



Samsung Electronics

Alignment & Troubleshooting

3. Open the side cover.

5. Close the side cover and insert the paper tray. Lower the rear part of the Tray to align the rear edge with the corresponding slot of the machine, then insert it completely.

4. Carefully remove the misfed paper in the direction shown.

Service Manual



Samsung Electronics

Alignment & Troubleshooting

In the optional tray

4. Open the outer cover in tray 2.

1. Pull out the optional tray 2. 2. Lift the front part of the tray slightly up to release the tray from the machine.

5. Open the inner cover of tray 2. If the paper does not move when you pull, or if you do not see the paper in this area, stop and go to step 3. 3. Remove the paper in the direction shown. To avoid tearing the paper, pull it out gently and slowly.

If you cannot find the jammed paper, or if there is any resistance when removing the paper, stop pulling and continue on step 5.

Service Manual



Samsung Electronics

Alignment & Troubleshooting

In the multi-purpose tray

6. Pull the jammed paper out in the direction shown. To avoid tearing the paper, pull it out gently and slowly.

1. If the paper is not feeding properly, pull the paper out of the machine.

2. Open and close the side cover. Printing automatically resumes.

7. Close the two covers.

Service Manual



Samsung Electronics

Alignment & Troubleshooting

In the fuser area or around the toner cartridge

In the paper exit area 1. Open the side cover.

1. Open the side cover.

2. Gently pull the paper out through the exit area.

3. Close the side cover. Printing automatically resumes.

2. Remove the jammed paper, in the direction shown.

3. Close the side cover.

Service Manual



Samsung Electronics

Alignment & Troubleshooting

In the duplex unit area

In the stacker (finisher) Finisher Jam 0

If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.

1. Open the stacker front cover.

1. Open the side cover. 2. Release the guide to pull the jammed paper easily.

2. Pull out the stacker lifting the stacker lever 1c up.

3. Remove the jammed paper.

3. Remove the jammed paper. 4. Slide in the stacker until you hear the sound ‘click’. 5. Close the stacker front cover.

4. Close the side cover.

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Finisher Jam 1, Finisher Duplex Jam

3. Remove the jammed paper.

1. Open the stacker front cover.

4. Pull up on the stacker lever and then close the stacker front cover.

2. Pull the stacker lever 1a down. If necessary, pull the stacker lever 1b down as well.

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Finisher Jam 2 1. Gently pull the paper out through the exit area.

TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. • Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix paper types in a tray. • Use only recommended print media. • Ensure that the recommended side of the print media is facing down in the tray, or facing down in the multipurpose tray. • If paper jams occur frequently when you print on A5/B5-sized paper: Load the paper into the tray with the long edge facing the front of the tray. If load the paper this way, printing both sides of the paper (Duplex) is not supported. • Cleaning the Pickup roller, Forward roller, Retard roller with soft cloth

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Abnormal Image Printing and Defective Roller If a mark or other printing defect occurs at regular intervals down the page it may be caused by a damaged or contaminated roller. Measure the repetition interval and refer to the table below to identify the roller concerned.

5

6 2

1 3

4

Pick_UP Roller MP Feed Roller

1 2

OPC Drum Charge Roller

3 4

Developing Roller Transfer Roller

5 6

Heat Roller Pressure Roller

No

Roller

Abnormal image period

Kind of abnormal image

1

OPC Drum

mm

White spot, Block spot

2

Charge Roller

mm

Black spot

3

Develop Roller

mm

Horizontal density band

4

Transfer Roller

mm

Black side contamination/transfer fault

5

Heat Roller

mm

Black spot and fuser ghost

6

Pressure Roller

mm

Black side contamination

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Control Panel Overview

1

Machine Setup

Leads you to the machine setup and advanced settings.

2

Job Status

Shows the jobs currently running, queued jobs or completed jobs.

3

Status

Shows the status of your machine.

4

Display screen

Displays the current machine status and prompts during an operation. You can set menus easily using the touch screen.

5

number keypad

Dials fax number, and enters the number value for document copies or other options.

6

Clear

Deletes characters in the edit area.

7

Redial/Pause

In standby mode, redials the last number, or in edit mode, inserts a pause into a fax number.

8

On Hook Dial

Engages the telephone line.

9

Interrupt

Stops a job in process to do an urgent copy job.

10

Clear All

Reverts the current settings to the default values.

11

Power Saver

Sends the machine into the power saver mode.

12

Stop

Stops an operation at any time. The pop up window appears on the screen showing the current job that the user can stop or resume.

13

Start

Starts a job.

Service Manual



Samsung Electronics

Alignment & Troubleshooting

■ Status LED When the problem occurs, the Status LED indicates the machine’s condition by the light color of it’s action. Status

Description

Off

• The machine is off-line. • The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatically.

Green

Red

Blinking

• When the backlight slowly blinks, the machine is receiving data from the computer. • When the backlight blinks rapidly, the machine is printing data.

On

The machine is on-line and can be used.

Blinking

• A minor error has occurred and the machine is waiting the error to be cleared. Check the display message. When the problem is cleared, the machine resumes. • The toner cartridge is low. Order a new toner cartridge. You can LED status Descriptionthe toner. temporarily improve print quality by redistributing

ED or LED button Status (LED)On

Off• The imaging unit is totally Power Offlifespan. out of

Remove the old imaging unit and install a new one. Ready • The toner cartridge is totally empty. Remove the old toner cartridge and install Green Blinka new one. . Copy Mode : Copy job is in progress • A paper jam has occurred. . Fax Mode : Fax job (RX, TX) is in progress . Scan • The cover is opened. Close the/ Email cover.: Scan or Email job is in progress • There is no paper in the .tray. Load paper in the tray. Printing: • The machine has stopped-due a major: Data sprers.eusing Check the display SlowtoBlinking - Fast Blinking : Engine is printing message. Green On

Red On

Errors that need user’s intervention such as paper jam, toner empty, tray empty, cover open

Red Blink

Recoverable errors that user’s intervention is not needed to recover happens such as paper mismatching. The machine is in the warning status such as end of consumables.

Power Saver (LED button)

Blue Off

The machine is not in power saver mode

Blue On

The machine is in power saver mode

Interrupt (LED button)

Blue Off

The machine is not in interrupt printing mode

Blue On

Then machine is in interrupt printing mode

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Menu overview Menu Map ■ Main screen Copy Basic tab Original Size Reduce/Enlarge Duplex Output Original Type Darkness Paper Supply Advanced tab ID Copy N-Up Poster Copy Clone Copy Book Copy Booklet Covers Transparencies Image tab Erase Edge Erase Background Margin Shift Stored Documents Public tab Detail Edit Delete Delete All Print Secured tab Detail Edit Delete Delete All Print

Supplies Life tab Toner Cartridge Imaging Unit Fuser Kit Feed Roller Kit Feed Roller Kit - Bypass Tray Document Feeder Roller BTR Kit DADF Friction Pad Kit

Service Manual

Fax Basic tab Address Duplex Resolution Advanced tab Original Size Delay Send Priority Send Polling Mailbox Image tab Original Type Darkness Erase Background Color Mode

Scan Scan to Email Basic tab Advanced tab Image tab Output tab NetScan Scan to Server Basic tab Advanced tab Image tab Output tab

USB USB Format USB Print Scan to USB Basic tab Advanced tab Image tab Output tab

Machine Info tab Machine Details Customer Support Machine Serial Number Hardware Options Configuration Software Versions Tray Status Tray Status Paper Size Paper Type Print/Report System Report Scan Report Fax Report

Machine Info tab (Continued) Usage Counters Total Impressions Black Impressions Black Copied Impressions Black Printed Impressions Sheets Copied Sheets Black Copied Sheets Printed Sheets Black Printed Sheets 2 Sided Sheets Samsung Electronics Copied 2 Sided Sheets

Delete All Print Secured tab Detail Edit Delete Delete All Print

Advanced tab Image tab Output tab Alignment & Troubleshooting

■ Machine Setup button-Machine Status Supplies Life tab Toner Cartridge Imaging Unit Fuser Kit Feed Roller Kit Feed Roller Kit - Bypass Tray Document Feeder Roller BTR Kit DADF Friction Pad Kit

Machine Info tab (Continued) Black Copied 2-Sided Sheets Printed 2 Sided Sheets Black Printed 2-Sided Sheets Analog Fax Sheets Analog Fax 2-Sided Sheets Fax Image Received Analog Fax Images Sent Analog Fax Images Received Images Sent Network Scanning Images Sent

Service Manual

Machine Info tab Machine Details Customer Support Machine Serial Number Hardware Options Configuration Software Versions Tray Status Tray Status Paper Size Paper Type Print/Report System Report Scan Report Fax Report

Machine Info tab (Continued) Usage Counters Total Impressions Black Impressions Black Copied Impressions Black Printed Impressions Sheets Copied Sheets Black Copied Sheets Printed Sheets Black Printed Sheets 2 Sided Sheets Copied 2 Sided Sheets

Machine Info tab (Continued) Email Images Sent Maintenance Impressions Black Maintenance Impressions



Samsung Electronics

Alignment & Troubleshooting

■ Machine Setup button-Admin Setting General tab Device Info Date & Time Default Settings Measurement General tab Timers Device Info Language Date & Saver Time Power Default Settings Tray Management Measurement Altitude Adjustment Timers Option Output Language Management Contention Power Saver Sound Tray Management Supplies Management Altitude Adjustment Machine Test Output Option On Demand Overwrite Contention Management HDD Spooling Sound Job File Policy Stored Supplies Management Country Machine Test On Demand Overwrite HDD Spooling Stored Job File Policy Country Current Job tab

■ Job Status button Detail

Delete Delete All Current Job tab Detail Delete Delete All

Service Manual

Setup tab

Print/Report tab

Copy Setup Fax Setup Network Setup Authentication Setup tab Optional Service Copy Setup Fax Setup Network Setup Authentication Optional Service

Print Accounting Reports Report Print/Report tab

Completed Job tab Detail

Print Accounting Reports Report

Active Notice tab Detail

Completed Job tab Detail

Active Notice tab Detail



Samsung Electronics

Alignment & Troubleshooting

Understanding the Copy Screen When you press Copy on the Main screen, the Copy screen appears which has several tabs and lost of copying options. All the options are grouped by features so that you can configure your selections easily. If the screen displays an other menu, press Home button to go to the Main screen. If you want to know more information for copy screen, please consult the user manual.

Copy

Service Manual



Samsung Electronics

Alignment & Troubleshooting

-Selects the size of the originals.

Copy > Basic Tab > Original Size > More

-Selects Collated or Uncollated copy options. If you install the optional stacker&stapler, then the staple related option appears.

Copy > Basic Tab > Output > More

Service Manual



Samsung Electronics

Alignment & Troubleshooting

- Reduce/Enlarge: Reduces or enlarges the size of a copied image.

Copy > Basic Tab > Reduce/Enlarge> More

- Duplex: Sets the machine to print copies on both sides of the paper.

Copy > Basic Tab > Duplex > More

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Copy > Advanced Tab >

- Book Copy: Allows you to copy an entire book.

Copy > Advanced Tab > Book Copy

Service Manual



Samsung Electronics

Alignment & Troubleshooting

- Transparencies: Adds a blank or printed divider between transparencies within a set.

Copy > Advanced Tab >Transparencies

Copy > Advanced Tab > Transparencies> Blank Sheet

Service Manual



Samsung Electronics

Alignment & Troubleshooting

- Erase Edge: Allows you to erase punch holes, staple marks, and fold creases along any of the four documents edges.

Copy > Image Tab > Erase Edge> Hole Punch Erase

- Erase Background: Prints an image with no background.

Copy > Image Tab > Erase Background

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Understanding the FAX Screen To use the fax feature, press Fax on the Main screen. If the screen displays an other menu, press home button to go to the Main screen. - You can add more destinations.

Fax > Basic Tab > Add No> Inputting digits

- Address: Picks up the frequently used fax numbers directly from your machine or from SyncThru Web Service.

Fax > Basic Tab > Address Individual

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Fax > Basic Tab > Address Individual > New

Fax > Basic Tab > Address Individual > Search

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Samsung Electronics

Alignment & Troubleshooting

Fax > Basic Tab > Address Group>

Fax > Basic Tab > Address Group> New

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Samsung Electronics

Alignment & Troubleshooting

Fax > Basic Tab > Address Group> New> Add

Fax > Advanced Tab >

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Samsung Electronics

Alignment & Troubleshooting

- Delay Send: Sets the machine to send a fax at a later time without your intervention.

Fax > Advanced Tab > Delay Send > On

- Polling: Used when the receiver requests the document to be faxed remotely at sender’s absence or vice versa. In order to use the polling function, the originals must be previously stored in the machine.

Fax > Advanced Tab > Polling > Delay Poll From Remote

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Alignment & Troubleshooting

- Original Type: Enhances the fax quality based on the type of the original document being scanned. - Darkness: Adjusts the level of lightness or darkness of the fax. - Erase Background: Reduces dark backgrounds or paper patterns as in newspaper originals. - Color Mode: Selects whether the user sends the fax in mono or color. - Back: Returns to the Basic tab. ※ Consult the user manual to get the more detail information.

Fax > Image Tab >

Fax > Image Tab > Darkness

Service Manual



Samsung Electronics

Alignment & Troubleshooting

Understanding the SCAN Screen To use the scanning feature, press Scan on the Main screen. If the screen displays an other menu, press home button to go to the Main screen. If the message asking Auth. ID and Password, it means the network administrator has set the authentication in SyncThru Web Service.

Home > Scan to Network > At Authentication mode is ON

- Scan to Email: Scans and sends the scanned output to the destination by email. - NetScan: Scans and sends the scanned output to the destination with the Network Scan program. Home > Scan to Network > - Scan to Server: Scans and sends the scanned output to the destination with SMB and FTP.

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Alignment & Troubleshooting

- From: Sender’s email address. - To/Cc/Bcc: Recipients’ addresses. Cc is for copies to an additional recipient and Bcc is for the same as Cc but without their name be displayed. - Subject/Message: Subject and message of the email. - Remove All: Erases everything in the input area. - Address: Inputs the recipient’s address just by pressing stored addresses. - Back: Returns to the previous screen.

Home > Scan to Network > Scan to Email > Basic Tab

Home > Scan to Network > Scan to Email > E-mail Keyboard

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Samsung Electronics

Alignment & Troubleshooting

Home > Scan to Network > Scan to Email> Address Local

Home > Scan to Network > Scan to Email> Address Local > Search

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Samsung Electronics

Alignment & Troubleshooting

Home > Scan to Network > Scan to Email> Log Out

- Original Size: Sets the originals to a specific fixed size.

Home > Scan to Network > Scan to Email> Advanced Tab

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Samsung Electronics

Alignment & Troubleshooting

- Original Type: Selects whether the original is text or photo. - Color Mode: Adjusts the color options of the scan output. If the original is color and you want to scan in color, press Color Mode. - Darkness: Adjusts the degree of darkness of the scan output. - Erase Background: Erases backgrounds like paper patterns. - Scan to Edge: Scans originals from edge-to-edge.

Home > Scan to Network > Scan to Email> Image Tab

- Quality: Adjusts the display quality of the scan output. - File Format: Selects the file format of the scan output. - Scan Preset: Automatically changes some scan options such as file format, resolution, and more. You can adjust options to fit each specific purpose.

Home > Scan to Network > Scan to Email> Output Tab

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Samsung Electronics

Alignment & Troubleshooting

Home > Scan to Network > NetScan>

Home > Scan to Network > NetScan > After Login

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Samsung Electronics

Alignment & Troubleshooting

Home > Scan to Network > Scan to Server> Basic Tab> Select Servers

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Samsung Electronics

Alignment & Troubleshooting

Understanding the Stored Documents screen Job List – Public, Secured Job Action – Detail, Edit, Delete, Delete All and Print

Stored Documents

- Public tab: Shows the job list of delay print and store print job. - Secured tab: Shows the job list of secure print, secure receive, and secure store print job. - User Name: Shows the user name who registered the job. - File Name: Shows the job name which is registered as the job information. For the computer printing, the file name shows. - Date: Shows the date of the job registered. - Page: Shows the total page number of the job. - Detail: Pops the separate message showing the basic job information with the file size, the paper size and the paper type, as well. - Edit: Lets you to modify the file name. - Delete: Deletes the selected list. - Delete All: Deletes all the list. - Print: Prints the selected list.

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Samsung Electronics

Alignment & Troubleshooting

Understanding the USB screen When USB memory is inserted into the USB memory port on your machine, USB icon shows on the display screen.

- USB Format: You can delete image files stored on an USB memory device one by one or all at once by reformatting the device. - USB Print: You can directly print files stored on an USB memory device. You can print TIFF, BMP, JPEG, PDF, and PRN files. - Scan to USB: You can specify image size, file format, or color mode for each scanning to USB job.

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Alignment & Troubleshooting

Understanding the Job status screen Job List – Current Job, Completed Job Job Action – Detail, Delete, Hold, Promote System List – Active Notice

Job Status Window

When you press Job status button , the screen shows the lists of currently running jobs, queued jobs and completed jobs. - Current Job tab: Shows the list of jobs in progress and pending. - Completed Job tab: Provides the list of completed jobs. - Active Notice tab: Displays any error codes that have occurred. - No.: Gives the order of jobs. The job in No. is currently in progress. - Job Name: Shows job information like name and type. - Status: Gives the current status of each job. - User:Provides user name, mainly computer name. - Job Type: Displays details of the active job, such as job type, recipient phone number and other information. - Delete: Removes the selected job from the list. - Delete All: Removes all the jobs from the list. - Detail: Shows the detailed information of the selected option on the Active Notice list. - Close: Closes the job status window and switches to previous view.

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Alignment & Troubleshooting

Machine Setup Understanding the Machine Setup Screen 1. Press Machine Setup on the control panel. 2. Select the appropriate item for your occasion.

Admin Setting screen

• Machine Status: Shows the current machine status. • Admin Setting: Allows administrator to set up the machine. When you press Admin Setting, login message pops up. Enter password and press OK. (Factory setting is ) • Usage Page Report: You can print the report on the amount of printouts depending on the paper size and type.

• General tab: Sets the basic parameters of the machine such as location, date, time, and more. • Setup tab: Sets the values for fax, network and login. Also you can set to enable the feature listed on the screen. • Print/Report tab: Prints configuration or font list and displays a report of machine features. • Back: Returns to the previous screen.

Gives you access to detailed machine settings.

Machine Status screen

Press Machine Setup on the control panel and press Machine Status.

• Supplies Life tab: Displays the remainders or the usage count of the machine supplies. Use up/ down arrows to switch screens. • Machine Info tab: Displays the detailed information about the machine, and some options allows for validating your machine. • Back: Returns to the previous screen.

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Alignment & Troubleshooting

Browsing The Machine’s Status You can browse the machine information and validate some features of the machine. 1. Press Machine Setup on the control panel. 2. Press Machine Status > the Machine Info tab.

Option

Description

Machine Details

This option shows the customer support information on the email address and the phone number you stored from Admin Setting. Also, you can check the machine’s serial number, or the hardware and software information specification.

Print/Report

You can print various helpful and informative reports such as System Report, Fax Report and Scan Report.

Tray Status

The screen shows the trays installed on your machine, and their current configurations.

Supplies Information

You can view the amount of each category that your machine has printed so far. To print this report.

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General Settings Before you get ready to using the machine, it is recommended to set up the machine parameters. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, then enter password and press OK. (Factory setting is ) 3. Press the General tab.

Option

Description

Device Info

The sub-options available are Service Center Registration and Contact Info. You may enter information on service center and purchasing point.

Date & Time

You can set the date and time.

Default Settings

• Default Window: Set the first window that will appear on the display screen after turning on the machine or waking up from the Low Power Mode to Sleep Mode. For example, if you select Fax as a default window, the first window will be the Basic tab of the Fax feature. In case you want to show ID Copy as a default window, you need to enable this feature in Default Option previously. • Default Option: Changes all the default values for copying, faxing, emailing, scanning and paper at once.

Measurements

This option lets you change the measurement unit to use (mm or inch), and set the numeric separation (comma or period).

Timers

The machine cancels a printing job if data does not be received in specific time. • System Timeout: The machine returns to the default value after certain time the machine waits. You can set a time for maximum 10 minutes. • Held Job Timeout: The machine holds a job for a specific time period. You can set a time period for at least an hour.

Language

It allows you to change the language that appears on the touch screen.

Energy Saver

You can reduce energy consumption by setting these features. Energy Saver has three options, first Low Power Mode to Sleep Mode turns off the scanner lamp under the glass. And Power Save turns off all the fans within the machine after a certain time. Standby to Low Power Mode turns off the fans within the machine except a core fan for the fuser unit.

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Alignment & Troubleshooting

Option

Description

Tray Management

This feature allows you to select the tray and paper you use for a printing job. Paper size, paper type, and paper color options are adjusted here. Tray Confirmation Message is to activate the window asking whether you set the paper size and type for the just opened tray. • Auto Tray Switch: If tray1 and tray2 are filled with letter size paper, when tray1 is empty and this option is On, then the machine continues printing with paper in tray2. • Auto Continue: When the paper is mismatched, meaning that tray1has filled with the letter size paper, but the printing job needs A4 size paper, the machine will wait for 30 seconds to paper in tray1 with proper sized paper. After 30 seconds, the machine automatically starts printing with Letter sized paper.

Altitude Adjustment

Print quality is affected by atmospheric pressure, which atmospheric pressure is determined by the height of the machine above sea level. This feature lets you adjust the altitude in a height district. Higher altitude location need to set this feature to High 3, which affects print quality.

Output Options

Output Options is for, when the staples run out, you to let the machine stop processing and wait to refill the staples or continue the job. If you set Within Job Offsetting to On, the output paper is placed and sorted by printout-sets.

Contention Management

This feature lets you to select the priority between copy jobs and print jobs. • Priority: Set the priority by numbering the job. The machine starts from the least to the highest number in order. • First In, First Out: The machine does an asked job in order.

Sound

You can adjust the loudness of the machine sound. Press Fault to adjust the machine’s error sound. Select Conflict if you pressed the wrong option. Press Selection to sound whenever you press the selection from your touch screen.

Supplies Management

The machine gives you the notification of the drum and toner to reorder, and resets the used fuser counter, bias transfer roller, feed roller and document feeder friction pad counter.

Machine Test

The machine prints the test image patterns using Image Quality Test Patterns.

On Demand Overwrite

You can set the machine to delete previous job information on HDD as you store new job information. To activate this feature, go to Admin Setting > the Setup tab > Optional Service and set the On Demand Image Overwrite option to Enable. After activating this feature you can overwrite a HDD by pressing Start in the display.

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Alignment & Troubleshooting

Copy Setup For copy output, you can set up several options in advance. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, enter password and press OK. 3. Press the Setup tab > Copy Setup.

Option

Description

Page Number

If you select this option On, each copy will include the page number on the bottom of each page.

Time & Date

Set this option On in order to print the date and time on each copy, set from the General tab.

ID Stamp

This option is used to set words or a message to print on your copies. Set this option On and an input screen will be displayed, write your message using the pop up keyboard.

Fax Setup This machine offers you with various options to you for setting up the fax system. You can change the default settings for your preferences and needs. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, enter password and press OK. 3. Press the Setup tab > Fax Setup.

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Alignment & Troubleshooting

Option

Description

Terminal ID

Enter the machine ID and fax number which will be printed at the top of each page. Select the country name. This option usually pre-set for user.

Remote Code

This feature works best when you are using an extension telephone connected to the EXT socket on the back of your machine. You can receive a fax from someone you are talking to on the extension telephone, without going to the fax machine.

Error Correction Mode

It helps with poor line quality and makes sure any faxes you send are properly transmitted to any other ECM-equipped fax machines. Sending a fax using ECM may take more time.

Fax Initial Setup

You can set Receive Mode for Telephone, Fax or Answering Machine/Fax, and Dial Type at either DP (Dial Pulse) or MF (Multi Frequency). When you select Answering Machine/Fax, you can receive a fax while the line is being used by the answering machine. Contact your local telephone company for Dial Type setting information.

Auto Answer Delay

You can specify the number of times the machine rings before answering an incoming call.

Receive Header

Use this option to automatically print the page number, date and time of fax reception at the bottom of each page.

Secure Receive

You may need to prevent your received faxes from being accessed by unauthorized people. This feature restricts printing of received faxes when the machine is unattended. If you select this option to On, all incoming faxes go into memory. A four-digit Passcode is used when you want to print out received faxes in memory.

Received Fax Printing

When receiving a fax containing pages longer than the paper loaded in the tray, the machine can reduce the size of the original to fit the size of the paper loaded in the machine. If this feature is set to Off, the machine cannot reduce the original to fit onto one page. The original will be divided and printed in actual size on two or more pages. If you set this option to On and set the discard size to 10mm and the received data is longer then the currently set paper in the tray, the machine minuses the data that would have been on the specified discard segment.

Redial

The machine can automatically redial a remote fax machine, if it was busy. You can set the number of redial attempts and an interval between attempts. Selecting 0 for Redial Attempts means that the machine will not use this feature.

Speaker Volume (Audio Line Monitor)

This controls the sound when a fax actually starts to transfer data. If this option is On, the machine sounds from a fax starts until a fax finishes. With Comm. the machine sounds only until the communication is succeeded. No sound with Off option.

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Alignment & Troubleshooting

Option

Description

Prefix Dial

This feature allows you to set a prefix of up to five digits. This number will be dialed before any automatic number is dialed. User may set this to access a PABXa (example 9) or area code number (example 02). When sending a fax, there may be a job which has same recipient’s number in delay jobs. In this case, the machine can send faxes to the same recipient in a batch.

Junk Fax Number List

The machine does not accept faxes sent from remote stations if their numbers are stored in the memory as junk fax numbers. You can enter a maximum of 10 junk fax numbers. Press Junk Fax Number List and Edit and enter the last numbers (1~7 digit) of the fax number.

Ring Volume

This feature adjusts the ring volume. When you select Off, the machine does not ring.

Dial Tone Volume

When you press On Hook Dial to send a fax, you can hear a specific tone. To adjust the tone volume, you can use this feature. Value 1 volume is the lowest. Use left/right arrows to toggle the value.

Output Option

You can set the machine to print out the fax on both sides of the paper, or stapled.

Mailbox Setup

• Document Policy: You can set the document stored in Mailbox to delete or retain documents after. Select On of each option to delete, Off to remain the data. • Mail Configuration: You can create, edit, or delete Mailbox. Enter Mailbox ID, Mailbox Name, Mailbox Passcode by pressing options.

Output Tray

This feature lets you select the paper tray to use for receiving a fax.

Toll Save

Set the machine to send a fax in the toll save time for saving.

Send Batch

The machine asks you whether you want to add the documents to the reserved delay fax, if the fax number you have dialed is same as the delay fax number.

Fax Forward Settings

You can forward a sent or received fax to other destination by a fax or an email.

Fax Ending Sound

Set whether you turn on or off the sound of an end of fax receiving.

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Alignment & Troubleshooting

Network Setup You may set up the network with the machine’s touch screen. Before doing that, you must have the information concerning the type of network protocols and computer system you use. If you are not sure which setting to use, contact your network administrator to configure this machine network. For further explanation about network environment, refer to Network Printer User’s Guide within Network Utilities CD. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, enter password and press OK. 3. Press the Setup tab > Network Setup.

Option

Description

TCP/IP Protocol

Select appropriate protocol and configure parameters to use the network environment.

Apple Talk Protocol

For Macintosh network environments, select this option. This option provides packet transmission and routing functionality for networking.

Ethernet Speed

Configure the network transmission speed.

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Samsung Electronics

Alignment & Troubleshooting

Authentication This feature lets you control and lock all outgoing data, or change the password. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, then enter password and press OK. 3. Press the Setup tab > Authentication.

Option Authentication Mode

Network Accounting

Description It enables the authentication mode which can be used for Job Accounting Plug-in the SyncThru™ Web Admin Service.

Foreign Device When you install the optional FDI kit, select Foreign Device Interface Interface Configuration Setup to activate it. • Job Timer: If there is not enough credit, you can set the machine to cancel a job right away or wait a designated amount of time for a deposit. • Print Job Control: When it is enabled, the both computer printing and copying are possible since the credit remains. With Disable, only the copy printing job needs the credit. (which means a computer printing a report or a fax job needs no credits) • Inhibit Services: When no credit is left, the machine disables the copy job only with Copy Only. With All Services, scanning service and copy job are disabled. Authentication Mode (Continue)

Foreign Device • Internal Credits: It is used when you cancel the job or when the Interface job is cancelled by the device due to insufficient credits (coin) or (Continue) is canceled by user’s request. If you select Enable, the machine deposits a credit equal to the number of sheets that did not print out correctly, then it prints next job for free (for the amount deposited). With Disable, even if you cancel the printing job, the machine includes jammed paper in the count and the cost of printing. • Image Counter: Depends on whether the machine counts blank white pages. No Authentication Mode

Change Admin. Password

Service Manual

It disables Authentication Mode.

You can change the password for the Admin Setting authentication.

Samsung Electronics

Alignment & Troubleshooting

Optional Service When you want to add the optional features for this machine, you have to install the optional kit and then set the machine to enable and activate those features. Follow the next steps to enable those features. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, then enter password and press OK. 3. Press the Setup tab > Optional Service.

Option

Description

N/W Scan

If you are not using the network scan feature, select Disable, then the Scan icon on the display will be grayed out.

Analog Fax

After installing the fax kit, select this option Enable to use this machine as a fax machine.

On Demand Image Overwrite

You can set the machine to delete previous job information on HDD as you store new job information. Set this option to Enable, go to the General tab > On Demand Overwrite, press Start in the display to start the overwriting job.

Immediate Image Overwrite

If you select Enable, the machine renews the HDD memory when you save new job on it.

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Alignment & Troubleshooting

Remote Service This option enables the machine send the notification to service representatives to inform them that the machine needs supplies such as a toner cartridge. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, then enter password and press OK. 3. Press the Setup tab > Remote Service.

Option

Description

Remote Service

Select On to use Remote Service.

Criteria Value

Sets the machine to count printed pages or the number of days the machine will be used. After setting up dates or number of pages, the machine will send a fax to the service representatives informing the machine has used over set date, or did print job more than set pages.

Service Number

Enter the fax numbers for the service representatives.

Printing a Report You can print a report on the machine’s configuration or font list, etcetera. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, then enter password and press OK. 3. Press the Print/Report tab.

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Samsung Electronics

Alignment & Troubleshooting

Option Print

Accounting Reports

Report

Report (Continue)

Service Manual

Description You can print Network Configuration, PS3 Font List, PCL Font List and Schedule Jobs Report. Schedule Jobs Report shows the job list in pending, in delayed faxing or the Mailbox list as well.

Supplies Information

You can print the amount of each category that your machine has printed so far.

Network Auth. Log Report

It displays user login IDs and emails.

Usage Page Report

You can print the report on the amount of printouts depending on the paper size and type.

Accounting Report

Prints the report of printing out count for each login user.

Configuration Report

You can print a report on the machine’s overall configuration.

Fax Report

You can set to print the information of a fax reports. • Multi Send Report: When you fax to several destination, set this option to print a transmission report. On is to print every time you send a fax, the machine prints a confirmation report. With On-Error, only when the transmission error occurred, the report will be printed out. • Fax Send Report Appearance: You can select whether the image on the confirmation report shows or not. • Fax Sent/Received Report: The machine stores the logs on each transmission and prints out every 50 logs with this option On. It you select Off, the machine stores the logs but does not print. • Fax Send Report: The machine prints the confirmation report after each fax job, only when you send a fax to one destination.

E-mail Confirmation Report

The report shows the job of scanning and sending it via Scan to Email. • On: The report is printed whether a job successfully completed or failed. • Off: No report is printed after completing a job. • On-Error: Only in case of error occurrence, the machine prints the report.

Scan to Server The report shows the job of scanning and sending it via SMB Confirmation and FTP. • On: The report is printed whether a job successfully completed or failed. • Off: No report is printed after completing a job. • On-Error: Only in case of error occurrence, the machine prints the report.



Samsung Electronics

Alignment & Troubleshooting

Printing a Machine Report You can print the machine’s information and job report. 1. Press Machine Setup on the control panel. 2. Press Machine Status > the Machine Info tab > Print/Report. 3. Select the report type, then the right side of the screen shows the list to print. 4. Select the list to print.

5. Press Print.

Monitoring The Supplies Life If you want to view the supply life indicators, follow the next step. 1. Press Machine Setup on the control panel. 2. Press Machine Status. 3. Scroll down to browse the entire supplies list view the percentage remaining.

Finding The Serial Number If you want to check your serial number from the screen, follow the next steps. 1. Press Machine Setup on the control panel. 2. Press Machine Status > the Machine Info tab > Machine Details.

Sending The Drum Reorder Notification You can set the machine to alert you that the drum level is low and needs to be reordered. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, then enter password and press OK. 3. Press the General tab > Supplies Management > Drum Cartridge Reorder Notification. 4. Press Drum Reorder at Life Remaining and select a percentage. 5. Press OK.

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Samsung Electronics

Alignment & Troubleshooting

Sending The Toner Reorder Notification You can set the machine to alert you that the toner level is low and needs to be reordered. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, then enter password and press OK. 3. Press the General tab > Supplies Management > Toner Cartridge Reorder Notification. 4. Press Toner Reorder at Life Remaining and select a percentage. 5. Press OK.

Checking Stored Documents The machine shows the document list of the print or fax job. Press Stored Documents on the Main screen. If the screen displays an other menu, press ( the Main screen.

) to go to

• Public tab: Shows the job list of delay print and store print job. • Secured tab: Shows the job list of secure print, secure receive, and secure store print job. • User Name: Shows the user name who registered the job. • File Name: Shows the job name which is registered as the job information. For the computer printing, the file name shows. • Date: Shows the date of the job registered. • Page: Shows the total page number of the job. • Detail: Pops the separate message showing the basic job information with the file size, the paper size and the paper type, as well. • Edit: Lets you to modify the file name. • Delete: Deletes the selected list. • Print: Prints the selected list.

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Samsung Electronics

Alignment & Troubleshooting

Firmware upgrade The method for firmware upgrade Step 1: Delete all current jobs from Job Status window Step 2: Connect USB cable in the machine (idle state) Step 3: Send firmware file( *.hd )

Firmware Upgrade Window

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Samsung Electronics

Alignment & Troubleshooting

Diagnostics Introduction This document will capture the behavior specifications for the GUI Windows for Diagnostics. Each section of this document describes one feature with a step window image and script. However, used window image is not fixed image from the specification point of view. Acquire detail information from script. Window image is just example image will be implemented.

How to enter diagnostics mode 1. Press 3*4 key(1, 2, 3) simultaneously. 2. Enter password(). 3. Press ‘OK’ button.

How to exit diagnostics mode By pressing the Home button, exit Diagnostics mode. When exit Diagnostics mode, a popup window shall display. By default, Reset Counters is No, Reboot Copier is Yes.

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Samsung Electronics

Alignment & Troubleshooting

Diagnostics Menu Map

Information

Fault History Fault Log Fault Counters

General Machine Serial number Network IP Address Images since last call Service started HFSI Software version Usage Counters

Test Rountines

Copier NVM Read/Write NVM Initialization Engine/DADF Routines Fax NVM Read/Write NVM Initialization Fax Routines Protocol Report Network NVM Initialization Other Print Test Pattern Shading Test Scan Edge Test Memory Clear Print Report Reset Admin Password

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Alignment & Troubleshooting

Information Tab Information tab provides detail information of the machine.

General • Diagnostics>Information>General • When user selects General, OP displays Machine Serial Number, Network IP Address and Images since last call.

HFSI (High Frequency Service Items) • Diagnostics>Information>HFSI • W  hen user selects General, OP displays the list of HFSI( High Frequency Service Items) read from the MCB. In the list, there are “ Item”, “Status”, “Actual”, and “Max Life”.

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Samsung Electronics

Alignment & Troubleshooting