More than likely your HDD has run out of blocks in the allocation table to replace the bad blocks that happen normally with any HDD. When this. In the above example, the error message indicates that the Pri Master (primary master) hard drive is the drive that is bad. Power off your computer and open the cabinet · Disconnect the SATA/PATA cable between the motherboard and HDD · Remove the Dust and Reconnect the HDD to the.
Additionally, another PC clone software, MiniTool Partition Wizard, also offers you powerful features to clone the hard drive to another one for replacement when SMART status bad backup and replace press F1 to resume error occurs. Here, this post - How to Clone a Hard Drive to SSD in Windows 10/8/7 shows you much information.
Tip: If you encounter the error message 3rd master hard disk S.M.A.R.T. status bad backup and replace or SMART capable and status bad issue occurs on any data disk, Windows can run properly. To back up disk data, you can directly get MiniTool ShadowMaker Trial Edition, and go to use its Backup or Clone Disk feature on the desktop in Windows 10/8/7 for backup.
"I experience SMART status bad on laptop in Windows 10. Thankfully, MiniTool ShadowMaker helps to back up my disk data effectively."Click to Tweet
How to Recover Data If SMART Status Failing Happens on Windows 10/8/7
Actually, in addition to backing up your hard disk in case of SMART status bad error, here is another way to save your important data, and that is to recover files from the damaged disk.
To complete this operation, a piece of professional data recovery software is necessary. Here we strongly recommend using MiniTool Power Data Recovery, allowing you to recover files including the deleted and existing from the damaged hard drive.
Right now, get the Personal Deluxe Edition of this softare to test it out. Alternatively, you can use its Trial Edition to check whether it can find your needed data and then upgrade to a full edition.
Note: If you run into the error “Pri Master hard disk SMART status bad”, you also need to use MiniTool Power Data Recovery to create a bootable disc to boot your PC and start data recovery. If the SMART error occurs on a data disk, just do this work on the Windows desktop. Here take the second case as an example.
Step 1: Run MiniTool Power Data Recovery in Windows 10/8/7, and then choose a proper recovery module. Here, use its This PC feature. And then, choose the target drive to scan.
Step 2: Then, this software will start to scan the selected drive.
Step 3: After a scan, find your needed files and click the Save button to store data to a safe location. Note that you should not save them to the damaged hard drive.
Now, two methods to save disk data have been shown to you. Some of you may want to continue to use the hard drive and be looking for hard disk status bad backup and replace solutions. In the following part, we will walk you through some useful tips to fix failing SMART status.
How to Fix SMART Error on Hard Disk
Solution 1: Disable SMART Error in BIOS
You may be bothered by this SMART error, then you want to disable it. Normally, many manufacturers don't agree with disabling the error. But if you are not worried about data in the drive, or you have backed up important files, you can disable the error.
To do this, follow the guide:
Step 1: Reboot your system, and then press the F2 key.
Step 2: Then go to the path: Advanced > SMART settings > SMART self-test. This setting is enbabled by default, just set it to Disabled.
Solution 2: Use CHKDSK Utility
If the PC screen shows the error SMART capable and status bad, you can run CHKDSK tool to check and correct many possible bad sectors of the drive.
If your Windows can still launch the desktop, type cmd in the search box and click this utility to run it. If your OS fails to boot, you need to use an installation disc to boot it, then click Repair your computer and hit Command Prompt to launch this tool.
Next, in the cmd window, type CHKDSK g: /r command and hit Enter key. Here G refers to the drive letter of the damaged drive.
Warning: To disable SMART error or fix hard disk SMART status bad backup and replace issue to continue to use the disk is not wise since the hard drive failure is imminent. To keep the data safe, please back up your disk or save your data with MiniTool programs.
Troubled by the error - SMART status bad backup and replace press F1 to resume, on desktop or laptop in Windows 10/8/7? Now, take action to back up your disk or recover important data. Or, you can look for hard disk status bad backup and replace solution to repair the issue.
Moreover, if you have any question regarding MiniTool software or any other tips to fix SMART error on hard disk, please send us an email via [email protected] or leave your idea in the comment part below.
About The Author
Vera is an editor of the MiniTool Team since 2016 who has more than 5 years’ writing experiences in the field of technical articles. Her articles mainly focus on disk & partition management, PC data recovery, video conversion, as well as PC backup & restore, helping users to solve some errors and issues when using their computers. In her spare times, she likes shopping, playing games and reading some articles.
User Comments :
You can download Samsung's HUtil diagnotics program from http://www.samsung.com/global/business/hdd/support/downloads/Hutil210_iso_for_CDROM_drive.zip
It is an ISO image so unzip the file and write the ISO image to CD.
Then restart the PC and boot up with CD. To do this you might have to change the boot order/priority in the BIOS to allow you to boot from CD first.
Once you have booted into the HUtil program it will detect your Samsung hard drive. Select the hard drive.
On the Main Menu enter on Tool. Go down the Tool menu and enter on Self Diagnostic. Allow the diagnostics to run, once done it will ask you if you want to run a surface scan - enter yes. The surface scan will take a while to complete. If any errors are found it will report them.
Once again I recommend backing up your data as soon as possible, preferably before you run the HUtil program.
For more info on the HUtil program you can go here: http://www.samsung.com/global/business/hdd/support/utilities/Support_HUTIL.html
When write cache is enabled: When data is written back to the hard drive it is written to the cache which is much faster than actually writing to the hard drive. An acknowledgement is then sent saying the data has been written to the hard drive when in actual fact it hasn't. This way while the data is actually being written to the hard drive the rest of the system can carry on working. However since cache memory is volatile if the power goes off the data in the cache gets destroyed and if it hasn't been written to the hard drive yet it is lost.
So your settings are correct. Usually hard drives are setup for performance and the write cache is enabled. While flash drives and memory cards are setup for quick removal and write cache is disabled.
If you want to read more on this : http://www.pcguide.com/ref/hdd/op/cacheWrite-c.html
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Reason & Solution For Hard Disk SMART Command Failed Error
Why Am I Getting S.M.A.R.T. Command Failed Boot Error?
SMART is a BIOS feature which stands for Self-Monitoring, Analysis, and Reporting Technology for monitoring the health of Hard Disk Drive.
If the S.M.A.R.T feature in BIOS detects HDD malfunctioning, you will get this error message while booting your computer.
It is a confusing situation because whenever you reboot your PC, it will go back to the same error page in a loop.
Whatever you do, this error will prevent you from booting your computer.
The BIOS S.M.A.R.T feature reminding you that it is the time to purchase a new HDD for your PC.
However, some other minor reasons too will result in the Hard Disk SMART Command Failed error even if the Hard Disk is fine.
Reasons for Getting Hard Disk S.M.A.R.T Command Failed Error
It is important to understand the reason for receiving the Hard Disk SMART Command Failed error when you start your laptop.
- Hard Disk is About to Fail
If your computer HDD is about to die, the SMART feature will detect it and display the Hard Disk S.M.A.R.T Command Failed alert.
You should immediately back up the data from your HDD and purchase a new one.
- Possible IDE/SATA cable Loose Connection
If the IDE cable (PATA) or the SATA cable, which connects the motherboard and the HDD are loose, you will get a false Hard Disk S.M.A.R.T Command Failed Error while booting your PC.
- Faulty Port/Connector
One of the rare chances is the faulty connector between the HDD and the Motherboard.
How to Fix Hard Disk SMART Command Failed Error Message?
The permanent solution to prevent the Hard Disk SMART Command Failed issue to purchase a new HDD for your laptop.
However, if this issue is due to any other reasons other than the fault of HDD, you can fix without replacing the hard disk.
- Disconnect HDD and Reconnect
- Power off your computer and open the cabinet
- Disconnect the SATA/PATA cable between the motherboard and HDD
- Remove the Dust and Reconnect the HDD to the motherboard
- Reboot your computer
If the issue persists, go to the next step.
- Power off your computer and open the cabinet
- Try a Different Port
Follow the same procedure and connect your HDD to a different port on the motherboard.
- Use a New Connector
You need to replace the current SATA/PATA cable with a new one and check for the issue.
- Disable S.M.A.R.T feature in BIOS
If none of the above solutions work, you need to disable the SMART feature from BIOS as a temporary solution.
It will avoid the chance of the HDD failures detection, and you will not get any more SMART error message.
- Reboot your computer
- Start pressing the key as mentioned by your vendor to access BIOS before loading the Operating System screen.
Popular Keys are [Del] and [F2]
- Once logon to the BIOS, navigate to HDD
- Select the Off option for S.M.A.R.T feature at HDD
- Save the settings and exit BIOS
- Reboot your computer
- Try Hard Disk Recovery Methods
You should perform HDD recovery steps like defragmentation to prolong the life of the HDD.
- Purchase a New Hard Disk
You should backup the data from your hard disk and purchase a new one for your computer.
Getting into the BIOSmight be difficult sometimes.
When my PC got stuck at the Hard Disk SMART Command Failed error, I was getting an alert press [Del] to enter BIOS.
But it didn't work because the delete button was not responding. So I had to press the reset button to reboot the PC.
- Check Frequency of RAM
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You should start pressing the key immediately once your PC starts booting. Different vendors have different keysto access BIOS.
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For my Samsung netbook, it was the Delete button. [F2]is the Key for my Acer Aspire Laptop.
How to Fix Computer Primary Slave Hard Disk Error
Primary Slave Hard Disk Error Pops out on POST
"Hello, in order to expand PC hard drive memory, we do have added a secondary hard drive to my Windows 7 laptop and hope the computer low disk space error would be removed successfully. However, luckily the related no enough space issue is fixed and another primary slave hard disk error also comes out. Honestly, after connecting this hard disk there well, we just start the PC as usual. However, the computer is stuck on boot up screen and says: 'Primary slave hard disk error, press F1 to resume'. And without knowing much about such PC error problems, I just click F1 button and the same error message pops out again. What should we do to resolve such primary slave hard disk error problem? Have we done something wrong to add the secondary disk? Please help me."
Hello, friends there! The related computer primary slave or master hard drive errors often occur to people due to many reasons, like incorrectly master or slave hard drive order setting, loose or incorrect hard drive connection or corrupted hard drive issues, etc. And, under your circumstances, it could be caused by the incorrect hard drive settings. Overall, no matter which one of these reasons behind is more proper for you, go on reading this article to remove such hard drive error issues with ease.
Why People Get Such Primary Slave HDD Error Problems?
There are many causes that could bring people such primary slave HDD error problems. And, here are several major ones for you to analyze your cases:
1). Incorrect master or slave hard drive setting.
Have you set the master and slave drives after you do have added the secondary drive to your PC? Generally, when people do have added the second, third or more hard drives on the same computer, without selecting the master one and slave ones, the PC will often find no boot hard drive during booting up process and could not restart. That’s also why people get such primary slave or master hard disk error issues.
So, also go set the master drive for your computer.
2). Computer master and slave drives are loosely or incorrectly plunged there
Hello, you do have timely set the computer master and slave drives after adding a second or extra hard drive there? However, computer still gives such primary master hard drive error issues? OK! Are you sure you do have plunged these hard drives correctly on your PC. Since the such PC primary slave drive error problems are also able to be aroused by loosely connected or undetected hard drives, you can go unplug these hard drives all and reconnect them all correctly to have another try.
3). Computer hard drives are corrupted somehow
And, generally, the related primary slave hard drive error issues are also able to be aroused by hard drive issues, like corrupted hard drive issues, broken hard drive drives or hard drive bad sector issues, etc. Have you checked these attached hard drives completely with CHKDSK or the like diagnostic tools recently? Are they all are still healthy? If you do have no performing any testing there, it is also not late to check their state now.
Overall, these PC primary slave or master hard drive error problems could often be caused by the above reasons and of course, there are also other possible reasons existing. However, no matter why yours is or are, hope you will not randomly rewrite or format hard drives or do the like improper operations to make everything worse.
How to Fix Primary Slave Hard Drive Error Issues on Windows PC?
Still do not know why such PC primary slave hard drive error comes to you? No worry! Even when you do not know the exact causes behind, you can also follow the below steps to fix such hard drive error problems on your Windows PC. Just act carefully as below:
Step1. Check whether these hard drives are shown well on BIOS interface
In order to make sure whether your added new hard drives are really connected well on your PC, you can go open your computer BIOS and see whether they all are shown well there. If they are displayed well there, you can easily exclude such connection problems and directly skip to the next steps. If not all hard drives connected are listed well there, go close your PC and reconnect them all correctly there.
And here is the simple guide for you to check these hard drives on BIOS interface.
Firstly, turn on your PC and long click Del or F2 to BIOS interface.
Secondly, click Standard CMOS features from the option list.
Thirdly, check IDE hard drives to see whether your attached ones are displayed well there or not.
*Also try to change other connecting USB cables or connection ports to take chances while trying to reconnect these drives.
*No matter whether your problems are prove to be caused by loosely or incorrectly connection, you are supposed to back up all important hard drive files well and then, rightly and safely turn off computer to disconnect these hard drives one by one.
Step2. Reset the master and salve drive
When all your inserted hard drives have been detected and shown well on BIOS screen, you can also go check whether your PC master and slave drives are set correctly there.
Here is the simple instruction for you to reset the master drive for your computer:
Firstly, also go start PC BIOS interface to open Standard CMOS features option there
Secondly, find Hard Drive option listed there to find the Primary Master section to set the master drive.
Thirdly, press F10 to save these setting and changes.
Fourthly, restart this PC.
Please Note: Pay attention to setting the hard drive with master operating system loaded as the master drive.
Step3. Check or change computer hard drives
And, up to now, when you do have correctly reset your master drive, you do have also got the same problems. Also do not panic! It could be corrupted hard drive issues. Merely go check all attached hard drives and see whether it is necessary to change some completely damaged or failed hard disks.
In short, these three steps are often suggested to people who have been stuck in such PC primary master or slave hard drive error issues. Hope they will also help you fix everything smoothly.
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