Pioneer 4200 error-11

pioneer 4200 error-11

The audio or video skips. This product is not firmly secured. — Secure this product firmly. No sounds are produced. The volume level will not rise. Cables. The communication failure is usually a hardware problem. Replace the cable and check the mating contacts. Please click the ACCEPT button to. Pioneer Smart Sync helps you to utilize your smartphone's functions. It connects your smartphone and Pioneer's compatible car stereo.

Pioneer 4200 error-11 - perhaps

Additional information troubleshooting, Error messages, Troubleshooting – Pioneer DEH P4200UB User Manual

background image

Troubleshooting

Symptom

Cause

Action (See)

The display
automatically
returns to the
ordinary dis-
play.

You did not per-
form any opera-
tion within about
30 seconds.

Perform operation
again.

The repeat play
range changes
unexpectedly.

Depending on
the repeat play
range, the se-
lected range may
change when se-
lecting another
folder or track, or
when fast for-
warding/rever-
sing.

Select the repeat
play range again.

A subfolder is
not played
back.

Subfolders can-
not be played
when

FOLDER

(folder repeat) is
selected.

Select another re-
peat play range.

NO XXXX ap-
pears when a
display is chan-
ged (e.g.,

NO

TITLE).

No text informa-
tion embedded

Switch the display
or play another
track/file.

The display is
illuminated
when the unit
is turned off.

Demo mode is
on.

Press

DISP/

/

SCRL to cancel
demo mode.

The unit is mal-
functioning.
There is inter-
ference.

You are using a
device, such as a
cell phone, that
transmits electro-
magnetic waves
near the unit.

Move electrical de-
vices that may be
causing the inter-
ference away from
the unit.

Error messages

When you contact your dealer or your nearest
Pioneer Service Center, be sure to note the
error message.

Built-in CD Player

Message

Cause

Action

ERROR-11, 12,
17, 30

Dirty disc

Clean disc.

Scratched disc

Replace disc.

ERROR-10, 11,
12, 15, 17, 30,
A0

Electrical or me-
chanical

Turn the ignition
switch OFF and
back ON, or switch
to a different
source, then back
to the CD player.

ERROR-15

The inserted disc
is blank

Replace disc.

ERROR-22, 23

Unsupported CD
format

Replace disc.

FORMAT
READ

There is some-
times a delay be-
tween the start of
playback and
when you start to
hear any sound

Wait until the mes-
sage disappears
and you hear
sound.

NO AUDIO

The inserted disc
does not contain
any playable files

Replace disc.

SKIPPED

The inserted disc
contains DRM
protected WMA
files

Replace disc.

PROTECT

All the files on
the inserted disc
are embedded
with DRM

Replace disc.

USB storage device

Message

Cause

Action

NO DEVICE

When plug and
play is off, no
USB storage de-
vice is con-
nected.

! Turn the plug
and play on.
! Connect a com-
patible USB sto-
rage device.

FORMAT
READ

There is some-
times a delay be-
tween the start of
playback and
when you start to
hear any sound

Wait until the mes-
sage disappears
and you hear
sound.

Additional Information

En

32

Appendix

Pioneer FH-P4200MP Understanding built-in CD player error messages, Cassette tapes, Cleaning the playback head, Music search and repeat functions during tape playback

Understanding built-in CDplayer error messages

Whenyou contact your dealer or your nearest

PioneerService Center, be sure to record the

errormessage.

Message CauseAction

ERROR-11,12,

17,30

DirtydiscCleandisc.

ERROR-11,12,

17,30

ScratcheddiscReplacedisc.

ERROR-10,11,

12,15, 17, 30,

A0

Electricalor me-

chanical

Turnthe ignition

ONand OFF,or

switchto a differ-

entsource, then

backto the CD

player.

ERROR-15 Theinserted disc

doesnot contain

anydata

Replacedisc.

ERROR-22,23TheCD format

cannotbe played

back

Replacedisc.

ERROR-44 Alltracks are

skiptracks

Replacedisc.

NOAUDIOTheinserted disc

doesnot contain

anyfiles that can

beplayed back

Replacedisc.

SKIPPED Theinserted disc

containsWMA

filesthat are pro-

tectedby DRM

Replacedisc.

PROTECT Allthe files on

theinserted disc

aresecured by

DRM

Replacedisc.

Cassette tapes

!Aloose, torn or warped label onacassette

tapecan jam the cassette player. Do not

usecassette tapes with loose, torn or

warpedlabels.

!Cassettetapes longer than C -90 (90-minute

tapes)can cause the tape to jam in the cas-

setteplayer. Do not use tapes longer than

C-90.

!Cassettetapes exposed to high tempera-

turesmay warp and jam the cassette

player.Keep cassettes out of direct sunlight

orplaces where there are high tempera-

tures.

!Storeunused tapes in a tape case where

thereis no danger of them becoming

loose,dirty or dusty.

Cleaning the playback head

Ifthe head becomes dirty, the sound quality

willget bad and there will be sound dropouts

andother problems. If you have any of these

problemsthe head may need cleaning.

Music search and repeatfunctions during tapeplayback

Musicsearch and repeat functions may not

workwith these tapes:

!Atape with a gap of 4 seconds or less be-

tweensongs

Additional Information

En

48

Appendix

Appendix

The audio or video skips.

 This product is not firmly secured.

— Secure this product firmly.

No sounds are produced. The volume level will not rise.

 Cables are not connected correctly.

— Connect the cables correctly.

 The system is performing still, slow motion, or frame-by-

frame playback with DVD-Video.

— There is no sound during still, slow motion, or frame-by-

frame playback with DVD-Video.

 The system is paused or performing fast reverse or forward

during the disc playback.

— For the media other than music CD (CD-DA), there is no

sound on fast reverse or forward.

The icon  is displayed, and operation is impossible.

 The operation is not compatible with the video configuration.

— The operation is not possible. (For example, the DVD

playing does not feature that angle, audio system, subtitle

language, etc.)

The picture stops (pauses) and this product cannot be

operated.

 The reading of data is impossible during disc playback.

— Stop playback once, then restart.

The picture is stretched, with an incorrect aspect ratio.

 The aspect setting is incorrect for the display.

— Select the appropriate setting for that image.

A parental lock message is displayed and DVD playback

is not possible.

 The parental lock is on.

— Turn the parental lock off or change the level.

The parental lock for DVD playback cannot be canceled.

 The code number is incorrect.

— Input the correct code number.

The DVD video is not played back with the audio/subtitle

language specified in "DVD/DivX Setup".

 The DVD does not support the language selected in "DVD/

DivX Setup".

— Playback in the selected language is not possible if the

language selected in "DVD/DivX Setup" is not recorded

on the disc.

The picture is extremely unclear/distorted and dark during

playback.

 The disc features a signal to prohibit copying. (Some discs

may have this.)

— Since this product is compatible with the copy guard

analog copy protect system, the picture may suffer from

horizontal stripes or other imperfections when a disc with

that kind of protection signal is viewed on some displays.

This is not a malfunction.

iPod cannot be operated.

 The iPod is frozen.

— Reconnect the iPod with the USB interface cable for iPod /

iPhone.

— Update the iPod software version.

 An error has occurred.

— Reconnect the iPod with the USB interface cable for iPod /

iPhone.

— Park your vehicle in a safe place, and then turn off the

ignition switch (ACC OFF). Subsequently, turn the ignition

switch to on (ACC ON) again.

— Update the iPod software version.

 Cables are not connected correctly.

— Connect the cables correctly.

Sound from the iPod cannot be heard.

 The audio output direction may switch automatically when

the Bluetooth and USB connections are used at the same

time.

— Use the iPod to change the audio output direction.

Problems with the phone screen

Dialing is impossible because the touch panel keys for

dialing are inactive.

 Your phone is out of range for service.

— Retry after re-entering the range for service.

 The connection between the cellular phone and this product

cannot be established.

— Perform the connection process.

Problems with the Application screen

A black screen is displayed.

 While operating an application, the application was ended

on the smartphone side.

— Press the

button to display the top menu screen.

 The smartphone OS may be awaiting screen operation.

— Stop the vehicle in a safe place and check the screen on

the smartphone.

The screen is displayed, but operation does not work at all.

 An error has occurred.

— Park your vehicle in a safe place, and then turn off the

ignition switch (ACC OFF). Subsequently, turn the ignition

switch to on (ACC ON) again.

— When an Android device is connected, disconnect the

Bluetooth connection from this product and then recon-

nect it.

The smartphone was not charged.

 Charging stopped because the temperature of the smart-

phone rose due to prolonged use of the smartphone during

charging.

— Disconnect the smartphone from the cable, and wait until

the smartphone cools down.

 More battery power was consumed than was gained from

charging.

— This problem may be resolved by stopping any unneces-

sary services on the smartphone.

The status of the vehicle for the forward and backward

directions are reversed.

 Since part of the vehicle status is sent to the connected

device when you use the Android Auto function, this

problem occurs when the reverse gear polarity setting of this

product is incorrect.

— Check the polarity and re-select the correct setting.

Error messages

When problems occur with this product, an error message

appears on the display. Refer to the table below to identify the

problem, then take the suggested corrective action. If the error

persists, record the error message and contact your dealer or

your nearest Pioneer service center.

Common

AMP Error

 This product fails to operate or the speaker connection is

incorrect; the protective circuit is activated.

— Check the speaker connection. If the message fails to

disappear even after the engine is switched off/on, contact

your dealer or an authorized Pioneer Service Station for

assistance.

67

Android Auto not working for newer USB Type-C phones (including Pixel)?

Applicable models: AVIC-8201NEX, AVIC-8200NEX, AVIC-8100NEX, AVIC-7201NEX, AVIC-7200NEX, AVIC-7100NEX, AVH-4201NEX, AVH-4200NEX, AVH-4100NEX

Pioneer has identified a connectivity issue between newer phones using USB Type-C (Nexus, Pixel, etc.) and Android Auto compatible Pioneer NEX in-dash receivers when used with a non-certified or non-compliant USB Type-C cable or USB Type-C extension cable.

If you are experiencing this connectivity issue, we recommend directly connecting the Pioneer NEX in-dash receiver to the phone using only the Pioneer supplied USB Type-A extension cable and a certified USB Type-A to USB Type-C cable, preferably under 3 ft. in length. Direct connection using a certified USB Type-A to USB Type-C cable, preferably under 3 ft. in length is also acceptable (omitting the Pioneer supplied USB Type-A extension cable).

Note: Connecting the Pioneer NEX in-dash receiver to the phone using Original Equipment (OE) USB ports, found in some vehicles, can produce connectivity issues and is not recommended.

Please see below for a list of certified USB Type-A to USB Type-C cables that have been recommended for this use by Google for use (November 2016).

 

 

ManufacturerProduct DescriptionLength (ft.)
F-ColorType C Cable, 6.6ft Long F-Color™ Braided Reversible Charger6.6
Cable MattersUSB 3.1 Type C (USB-C) to Type A(USB-A)3.3
YooTechUSB Type C Cable, Yoozon® 3.3ft/1m USB 2.0 Type C to Type A (USB-C to USB-A) Cable3.3
Rachan T EnterpriseUSB Type C cable (USB-C) to USB3.0 Type A: TRUE CURRENT Aluminum shell and Braid Shield cable Reversible3.3
Nekteck DirectNekteck USB 3.1 USB Type C (USB-C) to USB Type A USB 3.0 Male Data & Charging Cable3.3
FRiEQFRiEQ Hi-speed USB 3.1 Type C Cable - 3.3ft/1m - Micro USB 3.1 Type C Male to Standard Type A USB 3.0 Male Data Cable3.3
Belkin2.0 USB-A to USB Type C (USB-C) Charge Cable6
iOrange-EBraided Cable with Reversible Connector6.6

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