Oki service call 990 error

oki service call 990 error

1, 709: errore code, Install two different color ; 2, 554/555/556/557non recommended toner, Use an inapplicable cartridge ; 3, service call: 990, System error. oki c321dn 'service call 990:error' 'service call 990:error' Error 990 refers to the toner capture sensor unit, that black knob looking thing on the toner. 990 Error is a waste toner sensor error. Are you using oki genuine toner or third party? Power off printer open the printer cover. Please unlock.

Oki service call 990 error - opinion you

The error code Oki Printer 990 clearly indicates "a waste toner sensor detection error". Whenever such a situation appears, you can easily deal with it by placing a contact with OKI Printer Technical Support. You must correctly resolve the OKI Printer Error Code 990. OKI Printer used toner is a container in the printer that stores the extra ink. Each time you replace the cartridge, you must also replace the waste toner box. You will encounter such a waste toner sensor detection error when the machine can not detect the toner cartridge or drum. The printer is no longer able to determine the amount of ink actually left in the units.

OKI Printer Error Code 990

Solutions to Troubleshoot OKI Printer Error Code 990:

Whenever your OKI printer displays an OKI c5300 toner sensor error on the display screen, carefully follow the blog. It contains all the necessary information to help you correct the error. You can also connect to OKI Printer Repair Services for completely satisfactory results.

  • Whenever this error code appears, this most prime thing that you need to do is to check whether all the blue toner levers are firmly pushed towards the back or not.
  • As you are done with it, check the sensor. Ensure whether it needs to be cleaned or not. You can find the sensor at the back of the plastic cover on the side of the drum.
  • Use a small and lint-free cloth to clean the plastic cover and the silver arm.
  • The sensor will be a very fine powder and should also be easy to remove.
  • Make sure that the sensor lever on TS1 is pushed up or not.
  • Clean the arm properly. Also, check whether the sensor lever is pushed up as it needs to be or not.
  • It is not set properly; the machine will not pick up the sensor on the drum. Push the disc up to make thisOki Printer Error Code 990

If OKI Printer Error Code 990 persists and you can not solve it yourself, we are ready to help you. OKI Printer Support is the best way to deal with any troubling mistakes you are facing. Our enthusiastic team does not take the time to help you in any way possible.

OKI Error Codes

Service Call 001 ErrorMachine Check
Exception hardware problem was detected (PCB failure or insufficient power capacity)
(PDL only)
When CE1 was not detected, SC001 occursReplace the printer control PCB

Get Help

Power Off/On
002:Error
003:Error
005:Error
CPU unexpected exceptionDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
012:ErrorA watchdog timeout occurred due to no system timer interrupt for unknown reasonsDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
020:ErrorThe CU FW in Nand FLASH has not been detected or a check SUM error has occurredDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
024:ErrorCU Font ROM Hash ErrorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
030:ErrorCU RAM Check ErrorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
040: ErrorCU EEPROM ErrorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
042:Error
043:Error
045:Error
Flash File System ErrorFailed to access to the Flash ROM that is mounted directly on the CU PCBFormat the Flash forcibly. (This requires caution as it erases NIC-F/W.
The NIC-F/W must be written with the maintenance utility after formatting.) If the error remains replace the printer control PCB

Get Help

Service Call
051: ErrorCU Fan Error
Abnormal condition of the CPU cooling fan on the CU PCBIs the CPU Fan connected properly?


Does it recover from the error by replacing the fan?No
Yes

NoConnect it properly.
Replace the fan.

Replace the printer control PCB.

Get Help

Power Off/On
052:Error
DMA Abort Error was detected with Image ProcessorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
067: ErrorA communication error was detected during communication with the Sleep Mode interface monitoring program.If power cycling does not solve the problem maintenance by a service engineer is required

Get Help

Service Call
069:ErrorMalfunction of the NIC chip was detectedDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
070:ErrorDetection of abnormal condition of the PostScript firmwareDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
072:ErrorI/F error between PU and CUDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
073:Error
xxxxxxxxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
074:Error
xxxxxxxx
075:Error
xxxxxxxx
Detection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
077:Error xxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
081:ErrorDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
104:ErrorThe engine EEPROM implementation check at power on showed no problem, but after that a read/write error was detectedDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
106:ErrorAbnormal engine control logicDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
108:Error01: Detection of a watchdog timer errorDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

02: Detection of an undefined interruptionDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

03: Runaway of the CPU on the PU due to noise etc.Does this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

04: Runaway of the Port CPU due to noise etc.Does this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

05: Failure of Access to the Dcon circuit of the printer control PCBDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

09: Detection of an error in clock adjustment to the duplex unitDoes this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB

Get Help

0B: Detection of an error in clock adjustment to tray 2 Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB

Get Help

0C: Detection of an error in clock adjustment to tray 3Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB

Get Help

0D: Detection of a error in clock adjustment to tray 4Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB

Get Help

0E: Detection of a error in clock adjustment to tray 5Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB

Get Help

0F: Communication failure with the spot color PCBDoes this error recur?

Does this error recur?Yes

YesPower OFF/ON

Replace the spot color PCB

Replace the printer control PCB

Get Help

10: Runaway of the Driver CPU due to noise etc.Does this error recur?

Does this error recur?Yes

YesPower OFF/ON

Replace the driver relay PCB

Replace the printer control PCB

Get Help

Service Call
111:ErrorA duplex unit for another model was detectedIs a duplex unit provided for this model installed?YesInstall a correct duplex unit

Get Help

Service Call
112:ErrorA 2nd Tray for another model was detectedIs a 2nd Tray provided for this model installed?YesInstall a correct 2nd Tray

Get Help

Service Call
113:ErrorA 3rd Tray for another model was detectedIs a 3rd Tray provided for this model installed?YesInstall a correct 3rd Tray

Get Help

Service Call
114:ErrorA 4th Tray for another model was detectedIs a 4th Tray provided for this model installed?YesInstall a correct 4th Tray

Get Help

Service Call
115:ErrorA 5th Tray for another model was detectedIs a 5th Tray provided for this model installed?YesInstall a correct 5th Tray

Get Help

Service Call
121:ErrorHigh Voltage power supply interface errorIs the fuse on the printer control PCB blown?

Is the cable connecting the printer control PCB to the high voltage power supply unit connected properly?



Is there any defective contact point?Yes


No

Yes



NoReplace the printer control PCB (then check the following)

Re-connect it properly.

Check for defective contact points of the high voltage system

Replace the high voltage power supply unit.

Get Help

Service Call
123:ErrorAbnormal environment humidity or unconnected humidity sensorDoes this error recur?


Does this error recur?Yes


YesPower OFF/ON

Replace the environmental sensor board and the FFC

Replace the printer control PCB

Get Help

Service Call
124:ErrorAbnormal environment humidityDoes this error recur?


Does this error recur?Yes


YesPower OFF/ON

Replace the environmental sensor board and the FFC

Replace the printer control PCB

Get Help

Service Call
125:ErrorMulti-purpose Tray
Home ErrorDoes the motor run in the motor testing of the PU self-diagnostic mode?Yes





NoCheck the sensor cable for a break or short and the connector semi-locking relay PCB and the printer control PCB for abnormal condition.

Check the hopping motor and the gear train for abnormal condition.

Get Help

Power Off and wait for a while
126: Condensing ErrorDew condensation in the printer was detected.This error tends to occur after a printer is carried in from the outsides.
Leave the printer for 2 hours to half a day at room temperature, and turn on the power.

Does this error recur?


Does this error recur?Yes


YesAfter leaving the printer at room temperature, turn on the power again.



Replace the environmental sensor board and the FFC.

Replace the printer control PCB

Get Help

Service Call
128:Error01: Fuser Exhaust
Fan 1
02: Low Voltage Fan
03: PU Fan
05: Station 1 ID
Intake Fan
09: Second Transfer
Absorption Fan
0A: Fuser Intake Fan
0B: Station 2 ID
Intake Fan
0C: Duplex Fan
0D: Fuser Exhaust
Fan 2
0E: Station 3 ID
Intake Fan
0F: Station 4 ID
Intake Fan
10: Station 5 ID
Intake Fan
Is the cable to respective fans connected properly?

Does this error recur?No


Yes

No

Re-connect it properly.


Replace the fan motor.

Replace the applicable PCB
01: Driver relay PCB
02: Printer Control PCB
03: Printer Control PCB
05: Driver Relay PCB
09: Rail unit relay PCB
0A: Driver relay PCB
0B: Driver relay PCB
0C: Duplex unit PCB
0D Driver relay PCB
0E: Driver relay PCB
0F: Driver relay PCB
10: Driver relay PCB

Get Help

Service Call
134: ErrorLED head detection error
(01=K, 02=C, 03=M, 04=Y, 05=W/CL)Is the fuse blown?
134-5: Spot color PCB
134-01 to 04: Printer
control PCB




Does this error recur?

Does this error recur?Yes




No


Yes

YesReplace the PCB.
Correct the FFC connection condition between the LED head and the PCB

Correct the FFC connection condition.

Replace the LED head unit

Replace either applicable PCB.
134-01 to 04:
Printer control PCB
134-05: Spot color PCB

Get Help

Service Call
135: Error01: Tray 1 Lift-up
Motor Error
02: Tray 2 Lift-up
Motor Error
03: Tray 3 Lift-up
Motor Error
04: Tray 4 Lift-up
Motor Error
05: Tray 5 Lift-up
Motor ErrorRemove the paper cassette. Does the motor run in motor testing?



Is the fuse on the PCB blown?

Is the motor resistant value abnormal, or is the motor wire disconnected or shorted?Yes

No


Yes

Yes

NoReplace the paper cassette.

Do the following check on motors and PCBs:

Replace the PCB.

Replace the motor.

Replace the PCB.
01: Printer Control PCB
02 to 05: Option tray PCB

Get Help

07: Belt Motor Lock ErrorRemove the belt unit. Does the motor run in motor testing?



Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire, and a broken gear?Yes

No


Yes


NoReplace the Belt.

Do the following check on motors and PCBs:

Replace the motor, cable and belt motor driving mechanism.

Replace the printer control PCB

Get Help

Service Call
135: Error09: Fuser Motor Lock ErrorRemove the fuser. Does the motor run in motor testing?



Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire and a broken gear?Yes

No


Yes


NoReplace the fuser.

Do the following check on motors and PCBs:

Replace the motor, cable, fuser motor driving mechanism.

Replace the printer control PCB

Get Help

11: Station 1 ID Motor Lock Error
12: Station 2 ID Motor Lock Error
13: Station 3 ID Motor Lock Error
14: Station 4 ID Motor Lock Error
15: Station 5 ID Motor Lock ErrorRemove the ID unit. Does the motor run in motor testing?



Is the motor fuse blown?

Is the motor wire broken or shorted

Does the error recur?Yes

No


Yes

No

YesReplace the ID unit.

Do the following check on motors and PCBs:

Replace the motor.

Replace the driver relay PCB

Replace the ID motor driving mechanism

Get Help

Service Call
143: ErrorImage drum Up/Down position detection error
(01=K, 02=C, 03=M, 04=Y, 05=W/CL)Reinstall the ID unit and the belt unit and then power off/on. Does the error recur?

Detach the ID unit. Remove the rear cover and inspect the initial movement. Is there any abnormality with up/down movement?Yes



No

YesInspect the following:



Replace the ID unit.

Inspect the driver replay PCB, ID up/down sensor, ID motor driving mechanism.

Get Help

Service Call
147: ErrorToner supply motor
error (01=K, 02=C, 03=M, 04=Y, 05=W/CL)Remove the toner cartridge. Does the motor run in motor testing?



Is the motor resistant value abnormal, the motor wire disconnected or shorted?

Does the error recur?Yes

No


Yes

No

YesReplace the toner cartridge.

Do the following check on motors and PCBs

Replace the motor.

Replace the driver relay PCB

Replace the Toner supply mechanism.

Get Help

Service Call
163: ErrorToner sensor detection error
(01=K, 02=C, 03=M, 04=Y, 05=W/CL)
This error does not occur with the factory default settings.
Is the stopper (orange) removed?

Is the ID unit prism soiled?


Does this error recur?


Does this error recur?No


Yes
No

Yes


YesRemove the stopper.


Clean it.
Replace the ID unit.

Replace the driver replay PCB

Replace the toner low sensor board and the cable.

Get Help

Service Call
166: ErrorAn abnormality was detected with the power supply temperature thermistor.
01: The power supply thermistor is detected as shorted.
02: The power supply thermistor is detected as open.
03: The power supply thermistor indicates high temperature error
04: The power supply thermistor indicates low temperature errorDoes this error recur?

YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
167: ErrorThermistor slope errorIs the error message displayed?

Does this error recur?Yes

YesRestore the power

After leaving the printer for 30 minutes, turn on the power

Get Help

Service Call
168: Error01: Thermistor is
detected as shorted
02: Thermistor is
detected as open
03: Thermistor is
indicates high
temperature error
04: Thermistor indicates
low temperature
error
Is the error message displayed?

Does this error recur?Yes

YesRestore the power

After leaving the printer for 30 minutes, turn on the power again. When the power is restored for the 168-03 error, the display changes to Service Call 994: Error

Get Help

Service Call
169: Error01: Thermistor is detected as shorted
02: Thermistor is detected as open
03: Thermistor is indicates high temperature error
04: Thermistor indicates low temperature errorIs the error message displayed?

Does this error recur?Yes

YesRestore the power.

After leaving the printer for 30 minutes, turn on the power again.

Get Help

Service Call
170: Error
171: Error
Short circuit (170) or open circuit (171) of the fuser thermistor was detected.Does this error recur?YesRestore the power.
Replace the fuser unit.

Get Help

Service Call
172: Error
173: ErrorAn abnormal (172: high or 173: low)
temperature of the fuser thermistor was
detectedDoes this error recur?YesRestore the power.
Replace the fuser unit.
When the power is restored, the display may change to Service Call 994: Error in some cases.

Get Help

Service Call
181: Error
182: Error
183: Error
184: Error
185: ErrorOption unit I/F error
(181 = Duplex Unit.
182, 183, 184, 185 = Optional Tray)
Does this error recur?YesRestore the power.
Check to make sure the contact points of the connector and replace the optional unit

Get Help

Service Call
188: Error01: Error in
communication
with Port CPUDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

02: Error in
communication
with Driver CPU
Does this error recur?YesReplace the Driver PCB

Get Help

Power Off/On
190: ErrorSystem memory overflowDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
203: Error
204: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
207: Error
208: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
213: Error
214: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

Replace the printer control PCB

Get Help

Serice Call
230: ErrorTag Reader MissingDoes this error recur?

Does this error recur?
Yes

YesPower OFF/ON

Replace the tag reader/writer PCB and the FFC.

Replace the printer control PCB

Get Help

Service Call
231: Error01: PU-Tag Reader Interface Error
02: Tag Reader circuit abnormality
03: Tag Interface error
Does this error recur?

Does this error recur?
Yes

YesPower OFF/ON

Replace the tag reader/writer PCB and the FFC.

Replace the printer control PCB

Get Help

Service Call
241: Error

245 ErrorEngine Program
Memory Error
241: DUPLEX Flash memory error
242: Option Tray 2
243: Option Tray 3
244: Option Tray 4
245: Option Tray 5
Does this error recur?YesPower OFF/ON

241: Replace the DUPLEX PCB.
242-5: Replace the option try PCB

Get Help

Service Call
247: ErrorEngine PORT CPU
Program Memory ErrorDoes this error recur?Yes

Power OFF/ON

Replace the printer control PCB

Get Help

Service Call
249: ErrorEngine DRIVER
CPU Program Memory ErrorDoes this error recur?Yes

Power OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
250: ErrorSecure File Erasing ErrorAn encrypted file erasing error was detected.
Did the user accept to execute HDD ERASE?

ADMIN MENU
HDD ERASE
Informing the user of the necessity to execute Disk
ERASE to delete the encrypted file and restore the HDD defaults

Get Help

Service Call
251: ErrorSecure Disk Erasing ErrorAn Error was detected during Disk ERASE. Does this error message reappear?YesPower OFF/ON

Replace the HDD

Get Help

Service Call
254: ErrorAn unexpected error occurred during initialization of the Security mode.
Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

Regenerate an encryption key. If it doesn't solve the problem, replace the CU PCB

Get Help

Service Call
257: ErrorAn unexpected error occurred during initialization of the HDD
Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

Format the HDD again. If it does not solve the problem, replace the HDD

Get Help

Service Call
260: ErrorHeater thermistor errorCycle the power.

Replace the Fuser Unit.

If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).

Get Help

Service Call
261: ErrorHeater side1 thermistor error (L)

Get Help

Service Call
262: ErrorHeater side2 thermistor error (L)

Get Help

Service Call
263: ErrorHeater side1 thermistor error (R)

Get Help

Service Call
264: ErrorHeater side2 thermistor error (R)

Get Help

Service Call
265: ErrorLower1 thermistor error (L)

Get Help

Service Call
266: ErrorLower2 thermistor error (L)

Get Help

Service Call
267: ErrorLower3 thermistor error (L)

Get Help

Service Call
268: ErrorLower1 thermistor error (R)

Get Help

Service Call
269: ErrorLower2 thermistor error (R)

Get Help

Service Call
270: ErrorLower3 thermistor error (R)

Get Help

Service Call
271: ErrorCenter NC sensor detecting error

Get Help

Service Call
272: ErrorCenter NC sensor compensating error

Get Help

Service Call
273: ErrorCenter NC sensor temperature after compensating error

Get Help

Service Call
274: ErrorError detecting the Fuser Unit cover temperaturePower OFF/ON

If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).

Get Help

Error 709Caution, unknown Consumable detected. Go to User Manual "Trouble Shooting" to restore operation.

You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.To accept these risks and to restore function:

1. Turn off your product
2. Press and hold the (CANCEL) button and turn on your product
3. After start up, release the (CANCEL) button. Note: This operation will be recorded for future reference

Get Help

Power Off/On
901: Error
902: ErrorShort circuit (901) or open circuit (902) with the belt thermistor was detectedCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


NoReplace the part or the belt unit.

Replace the driver relay PCB

Get Help

Power Off/On
903: Error
904: ErrorThe belt thermistor detected abnormal temperature.
903: too high
904: too lowCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


NoReplace the part or the belt unit.

Replace the driver relay PCB

Get Help

Inspection is required.
980 : ErrorMedia jamming error around fuser.Media is jammed by entangling around the fuser.
Turn off the MFP.
Replace the fuser.

Get Help

Inspection is required.
990 : ErrorWaste toner sensor detection errorIs the K toner cartridge installed?

Does the error occur again?No


YesInstall the K toner cartridge.

Be sure of cable connection, and then perform board replacement.

Get Help

Service Call
993: ErrorAn error was detected with the paper thickness sensor power cableDoes this error recur?

Does this error recur?
Yes


YesPower OFF/ON

Replace the paper thickness sensor and the cable

Replace the printer control PCB

Get Help

Service Call
994: ErrorA fuser where a high temperaure error was detected is installedDoes this error recur?YesPower OFF/ON

Replace the fuser unit

Get Help

Power Off/On
FOC: ErrorCU program errorDoes this error recur?YesPower OFF/ON

Replace the Printer control PCB

Get Help

Power Off/On
FFF: ErrorCU program errorDoes this error recur?YesPower OFF/ON

Replace the Printer control PCB

Get Help

Note:
Service call errors, 171: Error, 166-02: Error, 168-02: Error, 169-02: Error 0169-04: Error and 902: Error can occur when the printer temperature is under 0 degrees centigrade; therefore, if the printer temperature is low, turn on the printer after the printer temperature has risen enough.

Oki Printer Error Code 990 clearly indicates a ‘waste toner sensor detection error’. Whenever such situation appears, you can easily deal with it by placing a quick call at OKI Printer Support Number. You need to Resolve OKI Printer Error Code 990with proper care.

How to Fix Epson Printer Error Code 1138

Waste Toner of OKI Printeris a container in the printer which stores the extra ink. Whenever you change the cartridge, you need to change the waste toner container as well. Moreover, You will confront such waste toner sensor detection error when the machine cannot detect the toner cartridge or the drum unit. The printer becomes unable to determine how much ink actually left in the units.

Efficacious Solutions to Troubleshoot OKI Printer Error Code 990:

Whenever your OKI Printer shows the OKI c5300 toner sensor error on the display screen, follow out the blog carefully. It contains all the needed information to help you rectify the error. You can also connect with OKI Printer Repair Services to get completely satisfactory results.

  • Whenever this error code appears, this most prime thing that you need to do is to check whether all the blue toner levers are firmly pushed towards the back or not.
  • As you are done with it, check the sensor. Ensure whether it needs to be cleaned or not. You can find the sensor at the back of the plastic cover on the side of the drum.
  • Use a small and lint-free cloth to clean the plastic cover and the silver arm.
  • The sensor will be a very fine powder and should also be easy to remove.
  • Make sure that the sensor lever on TS1 is pushed up or not.
  • Clean the arm properly. Also, check whether the sensor lever is pushed up as it needs to be or not.
  • It is not set properly; the machine will not pick up the sensor on the drum. Push the disc up to make this Oki Printer Error Code 990

Call At +971505027700to Grab Round the Clock Services to Tackle Multifarious OKI Printer Error:

If you are still confronting the OKI c5300 toner sensor error and are unable to deal with it on your own, we are ready to assist you. OKI Printer Support Phone Number is the best way to deal with any troubling error that you face. Our enthusiastic team takes no time to help you in every possible way. Hence dial the toll-free number to get personalized help at your desk accordingly.

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I am Robert John working as Printer Support Expert from the past 10 years. You can Contact with me for any difficulty you face with your Printer device. We assured you for the best services and support. Check us now. View all posts by Robert John →

OKI MC362w Error Codes list and solutions

OKI MC362w Error Codes list and solutions

– Compatible Printer model: OKI MC362w
– OKI MC362w Error Code description:

  • Code: 001
  • Description: Machine Check Exception
    A hardware error was detected (board failure or insufficient power supply capacity).
  • Troubleshooting Guides: Replace the CU/ PU board.
  • Code: 002, 006, 009, 011
  • Description: CPU Exception
  • Troubleshooting Guides: Is the error display provided again? Remove any RAM DIMM and turn off and on the MFP. Replace the CU/ PU board. Reinstall the RAM DIMM.
  • Code: 020
  • Description: CU ROM Hash Check Error
  • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
  • Code: 024, 025
  • Description: Kanji Font Error
  • Troubleshooting Guides:
  • Code: 030
  • Description: CU RAM Check Error
  • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
  • Code: 031 … 036
  • Description: CU optional RAM check error
  • Troubleshooting Guides: Is RAM DIMM installed properly? Does the MFP recover by replacing the RAM DIMM?
    Reinstall the RAM DIMM. Replace the RAM DIMM. Replace the CU/ PU board.
  • Code: 040
  • Description: CU EEPROM error
  • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
  • Code: 041
  • Description: CU flash memory error or CU/PU board flash ROM error
  • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
  • Code: 042 … 045
  • Description: Flash memory file system error
    Accessing the flash ROM directly mounted on the CU/ PU board failed.
  • Troubleshooting Guides: Accessing the flash ROM directly mounted on the CU/ PU board failed. Turn off and on the MFP. Replace the CU/ PU board.
  • Code: 052
  • Description: Image processor driver error
  • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
  • Code: 054
  • Description: A communication error of the scanner unit
    A communication error was detected between the Controller and scanner unit.
  • Troubleshooting Guides: Record a value displayed far right at the bottom of LCD and turn on the power unit again.
  • Code: 055
  • Description: A communication error of the scanner unit
    The Controller detected an error after communication between the Controller and scanner unit was established.
  • Troubleshooting Guides: Call for service to review the connection between the scanner and printer or to replace the device if the symptom persists after you turn on the power unit again.

OKI MC362w error code

Solve OKI MC362w Error codes

  • Code: 057
  • Description: The timeout of command communication of the scanner
    The timeout of command communication was detected between the Controller and scanner unit (A sub code indicates a cause).
    01: There is no ACK for a command to start scanning.
    02: There is no ACK for a command to cancel scanning.
    03: There is no ACK for a command to cancel SIP.
  • Troubleshooting Guides: Record a value displayed far right at the bottom of LCD and turn off/on the power unit.
  • Code: 058
  • Description: An error of the scanner controlling area
    An internal error was detected in the scanner controlling area ofthe Controller.
  • Troubleshooting Guides: Record a value displayed far right at the bottom of LCD and turn off/on the power unit.
  • Code: 059
  • Description: A communication error of the scanner unit
    The scanner unit detected an error after communication between the Controller and scanner unit was established.
  • Troubleshooting Guides: Call for service to review the connection between the scanner and printer or to replace the device if the symptom persists after you turn on the power unit again.
  • Code: 064
  • Description: SD Card Missing Error
  • Troubleshooting Guides: Is a SD Card installed in the unit, properly?
  • Code: 067, 068
  • Description: Interface monitor error
  • Troubleshooting Guides:
  • Code: 069
  • Description: NIC Chip Error
  • Troubleshooting Guides:
  • Code: 070
  • Description: PostScript error
    Error is deteced inside the postscript core
  • Troubleshooting Guides: Take note of the address that is displayed on LCD. Turn off and on the MFP.
  • Code: 072
  • Description: Engine interface error or CU-PU interface error
  • Troubleshooting Guides: Is the CU/PU board installed properly?
    Reinstall the CU/ PU board properly. Replace the CU/ PU board.
  • Code: 073
  • Description: Video error. An error was detected in expanding image data (an invalid data was received)
  • Troubleshooting Guides: Is the CU/PU board installed properly? Does the error occur again?
    Reinstall it properly. Change the PC to a high-specification one or decrease the resolution, and perform printing again. Replace the CU/ PU board. Replace the interface cable. Reinstall the PC printer driver.
    Is the CU/PU board installed properly? Does the error occur again? Does the error depend on print data?
    Reinstall it properly. Perform printing again. Print other data. Replace the CU/PU board. Ask design people to analyze the data.
  • Code: 074, 075
  • Description: Video error. An error was detected in expanding image data.
  • Troubleshooting Guides: Is the CU/PU installed properly? Reinstall it properly. Replace it.
  • Code: 081
  • Description: Parameter matching check error
    Reading from or writing into EEPROM or flash memory cannot be made properly.
  • Troubleshooting Guides: Reading from or writing into EEPROM or flash memory cannot be made properly. Turn off and on the MFP. Replace the CU/ PU board when the symptom persists.
  • Code: 104
  • Description: An engine EEPROM read/write error was detected.
  • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP Replace the CU/PU board.
  • Code: 106
  • Description: Engine control logic error
  • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP Replace the CU/PU board.
  • Code: 111
  • Description: Duplex unit for a different model was detected.
  • Troubleshooting Guides: Is Duplex unit for the model installed? No Install a correct Duplex unit.
  • Code: 112
  • Description: The 2nd tray for a model different from the MFP was detected.
  • Troubleshooting Guides: Is the 2nd tray for the MFP installed? No Install proper 2nd tray.
  • Code: 121
  • Description: High-voltage power supply interface error
  • Troubleshooting Guides: Is the cable between the CU/ PU board and the highvoltage power unit connected properly? Is a contact faulty?
    Reconnect it properly. Check the highvoltage line for no poor connection. Replace the highvoltage power supply.
  • Code: 122
  • Description: Rear-fan error
  • Troubleshooting Guides: Does the fan at the rear of the MFP operate? Is the connector of the fan connected properly?
    Be sure of the connection of the fan. Replace the CU/PU board. Connect the fan properly. Replace the CU/PU board.
  • Code: 123
  • Description: Ambient humidity error or non connection of humidity sensor
  • Troubleshooting Guides: Is the cable from the CU/PU board to the toner sensor board connected properly?
    Re-connect it properly. Replace the toner sensor board.
  • Code: 124
  • Description: Ambient temperature error
  • Troubleshooting Guides: Is the cable from the CU/PU board to the toner sensor board connected properly?
    Re-connect it properly. Replace the toner sensor board.
  • Code: 126
  • Description: Condensation on the device was detected.
  • Troubleshooting Guides: Condensation is likely to form in such a case that a device is carried in from the outdoors. Leave the device untouched for two hours to a half day and turn on the power unit. Does the error occur again? Yes Leave the device untouched and turn on the power unit. Replace a control panel board.
  • Code: 127
  • Description: An error of exhaust fan of the Fuser
  • Troubleshooting Guides: Is the fan’s connector properly connected? Does the error occur again?
    Connect properly. Replace the fan’s motor. Replace the PU board.
  • Code: 128:05
  • Description: Image drum fan error
  • Troubleshooting Guides: Is the connector of the fan connected properly? Does the error occur again?
    Re-connect it properly. Replace the fan motor. Replace the CU/PU board.
  • Code: 128:08
  • Description: Front fan error
  • Troubleshooting Guides: Is the connector of the fan connected properly? Does the error occur again?
    Re-connect it properly. Replace the fan motor. Replace the CU/PU board.
  • Code: 131 … 134
  • Description: LED head detection error (131=Y, 132=M, 133=C, 134=K)
  • Troubleshooting Guides: Is the LED head installed properly? Is the LED head fuse broken? Does the error occur again?
    Install the LED head unit. Check the LED head fuse. Check the fuse. Turn off and on the MFP. Replace the LED head unit.
  • Code: 142
  • Description: Image drum up-down movement position detection error
  • Troubleshooting Guides: Is the image drum unit removed and installed smoothly? Is the connector of the image drum up-down clutch is connected properly?
    Re-install it. Be sure of the connection of the image drum up-down clutch connector. Replace the toner sensor board. Connect the image drum updown clutch properly.
  • Code: 153
  • Description: Image drum unit fuse-cut error
  • Troubleshooting Guides: Is the image drum unit installed properly? Does the error occur again? Is the MFP recovered by replacing the toner sensor board.
    Re-install it. Turn off and on the MFP. Be sure of the cable connection from the CU/PU board to the toner sensor board, and then replace the toner sensor board. Replace the CU/PU board.
  • Code: 154
  • Description: Belt unit fusecut error
  • Troubleshooting Guides: Is the belt unit installed properly? Does the error occur again?
    Re-install it. Turn off and on the MFP. Be sure of cable connection, and then replace the CU/PU board.
  • Code: 155
  • Description: Fuser unit fuse-cut error
  • Troubleshooting Guides: Is the fuser unit installed properly? Does the error occur again?
    Clean the connection connector of the fuser unit, and then re-install the fuser unit. Turn off and on the MFP. Be sure of cable connection, and then replace the CU/PU board.
  • Code: 160 … 163
  • Description: Toner sensor detection error (160=Y, 161=M, 162=C, 163=K). This error does not occur with the MFP in the factory shipped configuration.
  • Troubleshooting Guides: Is the toner cartridge installed? Is the toner slide shutter set?
    Install the toner cartridge. Turn it to the fixed position. Turn off and on the MFP. Replace the toner sensor assembly.
  • Code: 167
  • Description: Thermistor slope error
  • Troubleshooting Guides: Does an error message appear? Does the error occur again?
    Turn off and on the MFP. Turn off and on the MFP after leaving it for 30 minutes.
  • Code: 168
  • Description: Compensation thermistor error
  • Troubleshooting Guides: Does an error message appear? Does the error occur again? Yes Turn off and on the MFP. Turn off and on the MFP after leaving it for 30 minutes.
  • Code: 169
  • Description: An error of the Upper Side Thermistor
  • Troubleshooting Guides: Does the error occur again? Yes Turn on the power unit. Leave the device for 30 minutes and turn on the power unit again.
  • Code: 170, 171
  • Description: A fuser thermistor short or open circuit was detected.
  • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the fuser unit.
  • Code: 172 … 173
  • Description: A fuser thermistor temperature error (high or low temperature) was detected.
  • Troubleshooting Guides: Does the error occur again? Turn off and on the MFP. Replace the fuser unit. Replace the lowvoltage power supply, and then replace the CU/PU board when the error occurs again.
  • Code: 174
  • Description: A backup thermistor shot circuit was detected (high temperature)
  • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the fuser unit.
  • Code: 175
  • Description: A backup thermistor open circuit was detected (low temperature)
  • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the fuser unit.
  • Code: 176, 177
  • Description: A backup thermistor temperature error (high or low temperature) was detected.
  • Troubleshooting Guides: Does the error occur again? Turn off and on the MFP. Replace the fuser unit. Replace the lowvoltage power supply.
  • Code: 182
  • Description: Option unit I/F error
  • Troubleshooting Guides: Does the error occur again? Turn off and on the MFP. Be sure of connector connection. Replace the option unit.
  • Code: 190
  • Description: System memory overflow
  • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the CU/PU board.
  • Code: 200, 201, 202
  • Description: PU firmware download error
    An error occurred in rewriting the PU firmware.
  • Troubleshooting Guides: An error occurred in rewriting the PU firmware. Turn off and on the MFP, and then redownload it (In general use of the MFP, this re-writing is not performed and this error does not occur).
  • Code: 203 … 214
  • Description: CU program error (203 to 214 do not occur in general use of the MFP)
    Invalid processing was performed with a CU program.
  • Troubleshooting Guides: Replace the CU/PU board.
  • Code: 209
  • Description: Custom Media Type table downloading failure
    Custom Media Type table downloading failed.
  • Troubleshooting Guides: Turn off and on the MFP, and then redownload it (In general use of the MFP, this downloading is not performed and this error does not occur).
  • Code: 231
  • Description: TAG interface error
    IA TAG interface error was detected.
    01 : A short-circuit error.
    03 : TAG communication error.
  • Troubleshooting Guides: Be sure the toner cartridges and the image drums are properly set. Replace the toner cartridges. When the error occurs again after the image drums are re-installed, be sure of the cable connection from the CU/PU board to the toner sensor board.
  • Code: 250
  • Description: SD card error
  • Troubleshooting Guides:
  • Code: 251
  • Description: SD card erasure error
  • Troubleshooting Guides:
  • Code: 252 … 255
  • Description: SD card security error
  • Troubleshooting Guides:
  • Code: 256, 257
  • Description: SD card error
  • Troubleshooting Guides:
  • Code: 802 … 808
  • Description: SU Exception
  • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the SU board.
  • Code: 809
  • Description: SU NAND ECC Error
    The ECC error that restoration was impossible occurred in NAND FLASH of SU.
  • Troubleshooting Guides:
  • Code: 811, 812, 813
  • Description: SU Communication Error
    Communication error between the Controller and the Scanner Unit is detected.
  • Troubleshooting Guides: Turn off and on the MFP.
  • Code: 814
  • Description: SU FW Removed
    It is an error to notify that SU FW was erased by special key operation from a panel.
  • Troubleshooting Guides:
  • Code: 890
  • Description: SU System Memory Overflow
  • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the SU board
  • Code: 899
  • Description: CU Disconnect
    In the situation that communication between CU and SU was able to establish, SU FW detected that CU FW had disappeared from a communications path (an USB line).
  • Troubleshooting Guides: Is the cable from the belt thermistor to the CU/PU board connected properly? Does the error occur again?
    Connect the cable properly. Turn off and on the MFP. Replace the belt thermistor.
  • Code: 901 … 904
  • Description: Belt temperature error
    901: Short circuit
    902: Open circuit
    903: High temperature
    904: Low temperature
  • Troubleshooting Guides: Is the cable from the belt thermistor to the CU/PU board connected properly? Does the error occur again?
    Connect the cable properly. Turn off and on the MFP. Replace the belt thermistor.
  • Code: 918
  • Description: An alarm of Duplex Fan was detected.
  • Troubleshooting Guides: An error of a fan inside the Duplex. Is it reproduced by turning on thepower unit?
    Review whether or not the Duplex is installed properly. Review whether or not the fan is installed properly. Replace the fan.
  • Code: 923
  • Description: A lock error with black image drum
    The image drum does not revolve properly.
  • Troubleshooting Guides: The image drum does not revolve properly. Does the error display is provided again by turning off and on the MFP?
    Be sure the image drum is properly installed properly. Replace the image drum unit. Replace the image drum motor.
  • Code: 928
  • Description: Fuser motor lock error
  • Troubleshooting Guides: The fuser does not operate properly? Does the error occur again?
    Check that the fuser is properly installed. Replace the fuser. Replace the fuser motor.
  • Code: 933
  • Description: Tray-2 CPU clock frequency error
  • Troubleshooting Guides:
  • Code: 941, 942, 943, 944
  • Description: PU Error
    A PU error was detected.
    941 : Watch Doc Timer Error
    942 : Detection of Unassigned Interruption
    943 : CPU Error Detection 944 : Dcon Access Error
  • Troubleshooting Guides: Turn off and on the MFP. When this error occurs again, replace the CU/ PU board.
  • Code: 980
  • Description: Media jamming error around fuser.
    Media is jammed by entangling around the fuser.
  • Troubleshooting Guides: Turn off the MFP. Replace the fuser.
  • Code: 983
  • Description: Duplicate toner cartridge detection error
    Multiple toner cartridges for the same color ware detected.
  • Troubleshooting Guides: Install toner cartridges for specified colors at the proper positions.
  • Code: 990
  • Description: Waste toner sensor detection error
  • Troubleshooting Guides: Is the K toner cartridge installed? Does the error occur again?
    Install the K toner cartridge. Be sure of cable connection, and then perform board replacement.
  • Code: 991
  • Description: TAG Color Information Error
    A tag of unsettled color information was detected.
  • Troubleshooting Guides:
  • Code: FFE, FFF
  • Description: CU program error (203 to 214 do not occur in general use of the MFP)
    Invalid processing was performed with a CU program.
  • Troubleshooting Guides: Replace the CU/PU board.


– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here

Waste Ink Pad Counter Utility Functions:

– Cleaning printhead.
– Ink charge.
– Fix Epson red lights blinking Error

Epson red lights blinking 2

– Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.
Epson red lights blinking 2

– Check the current value of waste ink counters and ink level counters.
– Clear Waste Ink Counters.
– Read and write serial number.
– Read and write USB ID.
– Read and write HEAD ID.
– Make EEPROM dump, backup.
– Paper feed test.
– Nozzle check.
– Color check pattern.
– Initialize (disable) PF deterioration offset.
– Retrieve device information

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Filed Under: error code, OKITagged With: fix OKI MC362w, OKI MC362w Error, OKI MC362w repair service, OKI MC362w troubleshooting

How to Resolve OKI Printer Error Code 990?

Solution for OKI Printer Error Code 990:

oki error 990

OKI Error 990 is a ‘waste toner sensor detection error.’ You must iron out the OKI Error Code 990 carefully. The waste toner of OKI Printer is a receptacle in the printer which stockpiles the spare ink. Each and every time you alter the cartridge, you must replace the waste toner container as well.

You will encounter waste toner sensor detection error when the machine cannot find out either the toner cartridge or the drum unit. As a result, the printer becomes incapable of establishing the amount of ink left behind in the units.

Each time you encounter OKI Printer Error Code 990, you can take care of it by giving OKI Printer Number a call.

Useful Solutions for Correcting OKI 990 Error Code :

oki error 990

On every occasion that your OKI Printer reveals the OKI c5300 toner sensor error 990 on the display screen, go along with the following steps:

Step 1 : As soon as this error code comes into sight, examine whether or not, every single blue toner lever is thrust towards the back.

Step 2 : After completing, inspect the sensor.

Step 3 : Find out whether it requires cleaning or not. The sensor is generally located at the back of the plastic cover on the side of the drum.

Step 4 : Free the plastic cover and the silver arm from dirt, marks, or stains with a tiny lint-free fabric. The sensor is an extremely fine powder and is simple to eliminate.

Step 5 : Ensure that the sensor lever on TS1 is thrust upwards.

Step 6 : Free the arm from dirt or impurities.

Step 7 : Make sure you push the sensor lever in the upward direction; if you do not move it upwards, then the machine will not lift the sensor on the drum.

Step 8 : Force the disc upward.

Step 9 : Alternatively, you can team up with OKI Printer Repair Services to resolve OKI Printer Error 990.

Step 10 : Dial the Printer Support to receive individualized help.

 

Oki c301dn error 990, Oki mc363 error 990

Error Message List

Wait a moment. Network initializing .

The network is being initialized.

Wait for a while until the machine connects to the network.

Checking File System

File system in a flash memory device is being checked. Wait for a while.

Inspection is required. PU Flash Error

Turn off the machine, and then back on. If the same error occurs, contact your dealer.

Inspection is required. PU Communication Error

Turn off the machine, and then back on. If the same error occurs, contact your dealer.

Offline Mode

Press [Print] > [Online] on the touch panel. The (STATUS) button turns off when the machine turns online.

Data present.

Data remains unprinted. Wait for a while and if the message does not disappear, check the data.

Deleting data.

The job was cancelled or user is unauthorized. Wait for a while.

Warming up.

The machine is adjusting the temperature of the fuser unit. Wait for a while.

Preparing .

Color registration and density are being adjusted. Wait for a while.

Wait a moment. Executing maintenance.

The programs on the machine are being updated.

Do not turn off the machine until the update completes.

The machine automatically restarts after the update completes.

Toner Low.

The toner indicated on the screen is low. Have a new toner cartridge ready.

Waste Toner Full. Replace with new Toner Cartridge.

Waste toner is full. Replace the toner cartridge with a new one.

C: Cyan (blue), M: Magenta oki service call 990 error, Y: Yellow, K: Black

C Non Asus p6t cpu fan error Toner.

An optimum C (Cyan, blue) toner cartridge is not installed.

Use a toner cartridge that matches your machine.

M Non Recommended Toner.

An optimum M (Magenta, red) toner cartridge is not installed.

Use a toner cartridge that matches your machine.

Y Non Recommended Toner.

An optimum Y (Yellow) toner cartridge is not installed.

Use a toner cartridge that matches your machine.

K Non Recommended Toner.

An optimum K (Black) toner cartridge is not installed.

Use a toner cartridge that matches your machine.

Error Postscript

A postscript error has occurred. Please check data.

Image Drum Near Life.

The image drum indicated on the screen is near life. Have a new image drum ready.

C: Cyan (blue), oki service call 990 error, M: Magenta (red), Y: Yellow, K: Black

Fuser Near Life.

The fuser unit is near life. Have a new fuser unit ready.

Belt Unit Near Life.

The belt unit is near life. Have a new belt unit ready.

Fuser Unit Life. Install New Fuser Unit.

The fuser unit reaches its lifetime.

Replace the fuser unit with a new one.

Belt Unit Life. Install New Belt Unit.

The belt unit reaches its lifetime.

Replace the belt unit with a new one.

Toner empty. Replace with new Toner Cartridge.

The toner indicated on the screen is empty. Replace the empty toner cartridge with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Toner cartridge not installed.

A color toner cartridge indicated on the screen is not installed.

Install the toner cartridge.

C: Cyan (blue), M: Magenta (red), Y: Yellow, Oki service call 990 error Black

Image Drum Life. Please install new Image Drum Unit.

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Oki service call 990 error (blue), M: Magenta (red), Y: Yellow, K: Black

[TRAY] empty.

No paper is loaded in the indicated tray. Load paper.

Disk Memory Full.

Memory in the file system is full.

Delete unnecessary files.

The File System is write-protected.

The file you are error 1324 windows 7 to write is write-protected.

Contact the device administrator.

Insufficient page memory to collate.

Insufficient memory error has occurred during collate printing.

Reduce the number of pages to print.

Insufficient memory. Error: 014

Memory full error has occurred while receiving PC Fax data. Press [Close].

Unauthorized user, job cancelled.

Unauthorized job was sent or unauthorized user attempted to print or send a fax. Data was deleted. Contact your administrator to use this machine.

File erasing .

Stored document files are being deleted.

Wait for a while.

Erased Data Full

Files supposed to be deleted are full. Erase the files.

Expired saved files have been deleted.

Private printing files whose storage period expired were automatically deleted.

Disk Read/Write Error

An error has occurred in the file system. Press [Close].

Flash Error

An error has occurred when firmware was being updated.

Contact the administrator.

Invalid print data received.

Invalid print data or PC fax transmission data was received. To erase the message, press [Close].

If you performed private printing, the data was deleted because it was incomplete, oki service call 990 error. Print again.

Received data has been discarded because Job Type is restricted.

Data whose job type is not defined in the acceptable job type settings was received. The data was discarded without being processed.

Select a job type defined in the acceptable job type settings for [Job Type] of the printer driver and print again.

About Screens and Functions of Each Printer Driver

Manual Request.

Print on paper fed manually. Load paper in the MP tray.

Change [TRAY] paper.

The size and type of paper set in the machine do not match those indicated on the screen. Use the same size and type of paper selected on the application.

Change MP Tray paper.

The size or type of paper loaded in the MP tray do not match those indicated on the screen, oki service call 990 error. Delphi tstrings loadfromfile eabstracterror sure that the size and type of paper loaded in the MP tray match those selected on the application.

Wait a moment. Network Configuration writing .

Network settings for this machine is changed. The new settings are being stored. Wait for a while.

Wait a moment. Network initializing .

Network settings for this machine are initializing. Wait for a while.

Paper [TRAY] is empty. Set [MEDIA_SIZE]. Error: 490, 491, 492, 493, 494

No paper is loaded in the indicated tray. Load paper of the displayed size.

[TRAY] cassette is missing. Open and Close the indicated cassette. Error: 440, oki service call 990 error, 441, 430, 431, 432

The tray is not installed. Install the cassette. If the cassette is already inserted, pull it out, and then insert it again.

Insufficient memory. Error: 420

Data is too complicated. Memory full error has occurred during processing. Reduce the volume of the print data.

Waste Toner Full. Replace with new Toner Cartridge. Error: 414, 415

Waste toner of the toner cartridge is full. Opening and closing the output oki service call 990 error can resume printing for a while, but it may damage the image drum, oki service call 990 error. Replace the toner cartridge with a new one as soon as possible.

Y: Yellow, M: Magenta (red)

Toner empty. Replace with new Toner Cartridge. Error: 410, 411, 412, 413

The indicated cartridge ran out of toner.

Opening and closing the output tray can disabling l2 cache ecc error checking printing for a while, but it oki service call 990 error damage the image drum. Replace the toner cartridge with a new one as soon as possible.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

C Non Recommended Toner. Error: 552, 556, 616, 622

The installed C (Cyan, blue) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

M Non Recommended Toner.Error: 551, 555, 615, 621

The installed M (Magenta, red) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

Y Non Recommended Toner. Error: 550, 554, 614, 620

The installed Y (Yellow) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

K Non Recommended Toner.Error: 553, 557, 617, 623

The installed Non sistem error (Black) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

Toner Not Installed. Error: 610, 611, 612, 613

A color toner cartridge indicated on the screen is not installed.

Install the toner cartridge.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Image Drum Sensor Error. Check Image Drum. Error: 540, 541, 542, 543

A sensor error has occurred in the image drum indicated on the screen.

Uninstall the image drum, and then install it again.

If the message persists, uninstall the toner cartridge and install it again.

If the toner cartridge is not installed, install it.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Multiple sheets of paper have been fed. Reset Paper in [TRAY]. Error: 401

The indicated tray fed multiple sheets of paper at a time.

Remove the cassette from the tray, oki service call 990 error, and then load paper again.

Paper Size Error. Reset Paper in [TRAY]. Error: 400

Paper size error has occurred in the indicated tray. Make sure that the size of paper loaded in the tray matches the [Paper Size] setting set on the operator panel. Load paper according to the paper size and direction set. To resume printing, open and close the output tray.

If the setting set on the operator panel is wrong, cancel printing first, set the right paper size from [Paper Size] on the operator panel, and then print again.

Make sure that the cassette does not feed multiple sheets of paper at a time after starting printing, oki service call 990 error. If it happens, remove paper, and then load paper correctly.

Paper jam has occurred. Please open Output Tray to remove paper. Error: 390

Paper jammed via the paper feed path from the MP tray. Remove jammed paper.

If the edge of the jammed paper is not visible, open the output tray and remove the paper.

Paper jam has occurred. Pull out the [TRAY] cassette and then remove the paper. Error: 391, oki service call 990 error, 392, 393

A paper jammed via the paper feed path from the indicated tray.

Pull out the cassette, and then remove paper. If multiple sheets of paper are fed at a time, remove paper and reload paper.

Make sure that the paper stoppers are set in the right position.

A paper jam has occurred under the image drum or around the fuser unit. Please remove paper. Error: 380, 381, 382, 385, 389

A paper jam has occurred inside the machine.

Open the output tray and remove jammed paper.

Paper jam has occurred under the belt unit or in the fuser unit. Please remove paper. Error: 370, 371, 372

A paper jam has occurred inside the machine.

Open the output tray and remove jammed paper.

Image Drum Life. Please install new Image Drum Unit. Error: 350, 351, 352, 353

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible, however.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Image Drum Life. Please install new Image Drum Unit. Error: 560, 561, 562, 563, 564, 565, 566, 567

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Image Drum Life. Please install new Image Drum Unit. Error: 680, 681, 682, 683

Printing has stopped because the image drum indicated on the screen reached its lifetime. Replace with a new image drum to print.

C: Cyan (blue), M: Magenta (red), Y: Yellow, oki service call 990 error, K: Black

Fuser Unit Life. Install New Fuser Unit. Error: 354

The fuser unit reaches its lifetime.

Replace the fuser unit with a new one.

Opening and closing the output tray can resume printing for a while. Replace with a new one as soon raw read error rate value wd possible for maintaining the print quality.

Belt Unit Life. Install New Belt Unit. Error: 355

The oki service call 990 error unit reaches its lifetime.

Replace the belt unit with a new one.

Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Waste Toner Full. Install New Belt Unit. Error: 356

Waste toner of the belt unit is full. Replace the belt unit with a new one. Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Toner cartridge not properly installed. Error: 544, 545, 546, 547

A color toner cartridge indicated on the screen is not installed.

Make sure that the lever on the toner cartridge is fully turned and the protective tape is removed.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Image Drum not properly installed. Check Image Drum. Error: 340, 341,342, 343

The indicated image drum is not installed correctly.

Remove and re-install the image drum.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

The Fuser Unit is not installed correctly. Reset Fuser Unit. Error: 320

The fuser unit is not properly installed. Remove and re-install the fuser unit.

Belt Unit not installed correctly. Re-set the Belt Unit. Error: 330

The belt unit is not properly installed. Remove and re-install the belt unit.

[COVER] Open. Error: 310

Indicated cover is open. Close the cover.

Error: 310 The output tray.

Power OFF/ON

Turn off the machine, and then back on.

If the same error occurs, contact your dealer.

Inspection is required.

Turn off the machine, and then back on.

If the same error occurs, contact your dealer.

Cancelling .

The cancel button was pressed while copying. The copy job is being cancelled. Wait for a while.

Automatic document feeder (ADF) cover is open.

The ADF cover of the scanner is open. Close the cover.

Document jam has occurred. Open the automatic document feeder (ADF) cover on the scanner to check.

Paper jammed in the ADF of the scanner.

Open the ADF cover and remove jammed paper.

Scanner lamp error check the lamp.

Light volume of the scanner is low. Contact your dealer.

Power OFF/ON Carriage Error <1>

An error has occurred on the carriage of the scanner. Turn off the machine, and then back on.

If the same error occurs, contact your dealer.

USB Memory Full

Scan To USB Memory was cancelled because the USB Memory is full.

Check the free space acpitbls.rw error 13 the USB Memory.

Writing to USB memory failed.

The USB Memory is write-protected. Unlock the protection.

USB Memory disconnected.

The USB Memory was removed while performing Scan To USB Memory. Connect USB Memory and try again.

Connect to PC failed.

No destination computer was found for Scan to Computer. Make sure that your computer is turned on and recordable.

To erase the message, press [Close].

Scan To Computer Problems

Insufficient memory occurred during Rx.

Memory full error has occurred during fax reception. Ensure available memory.

Communication Error

An error has occurred during fax transmission or fax reception.

Telephone

The external phone is in use, oki service call 990 error. Use the device after ending the call in progress.

File Transmission Error

An error such as a malfunction of the server or disconnection of a LAN cable has occurred while performing Scan To shared folder.

Check the network connection.

To erase the message, press [Close].

Please check SMTP settings.

Cannot connect to the SMTP server, oki service call 990 error. Check the network settings.

Please check POP3 settings.

Cannot connect to the POP3 server. Check the network settings.

SMTP Login failed.

An attempt to log into the SMTP server ended up an authentication error.

Check the network settings.

SMTP Auth. Unsupported

The SMTP server does not support the authentication system.

Check the network settings.

POP3 Login failed.

An attempt to log into the POP3 server ended up an authentication error.

Check the network settings.

Getting target IP failed. Please Check DHCP settings.

The DHCP server cannot be detected. Check backend server error mozy network connection.

Please check DNS settings.

Cannot connect to the DNS server. Check the network connection.

Please check Server settings.

Cannot connect to the file server. Check the network oki service call 990 error Login failed.

Logging into the file server failed, oki service call 990 error. Check the server settings.

Entering directory failed.

Connecting to the directory of the FTP server failed. Check the server settings.

Changing data Transfer Type failed.

File transmission failed because the file transfer type was not accepted by the FTP server. Change the FTP transfer type to "binary".

File writing failed.

Files sent using Scan Game maker error cannot find runner data shared folder could not be written. Check the access rights for the shared folder.

FTP destination Full.

Memory in the FTP server is low, oki service call 990 error. Delete unnecessary files and ensure the free space.

Available memory for fax reception may be short or faxes received using Secure Receive may be left unprinted.

Check preview images and delete unnecessary files to ensure the free space.

Please change File Name.

The specified file name is not acceptable. Check the FTP server settings and change the file name.

Device communication protocol not supported.

The server does not support CIFS or FTP. Check the server settings.

Please check Network Share Name.

The name of the network shared folder is not correct. Check the folder name.

Please insert USB Memory.

Scan To USB Memory or print from USB Memory with USB Memory not inserted was attempted.

Insert USB Memory.

[TRAY] cassette missing.

The cassette in the indicated tray is pulled out.

Install the cassette.

Access Limitation Error. Monochrome printing was performed due to the color printing limitation.

A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color printing.

Access Limitation Error. Data was deleted due to the color printing limitation.

A color print job was deleted due to an unauthorized user. Contact your administrator for color printing.

Restricted access error. Data deleted due to printing restrictions.

A print job was deleted due to an unauthorized user. Contact your administrator for printing.

Incompatible USB device connected. Remove the connected USB device.

An unsupported USB device is connected. Remove the USB device.

Please remove the connected USB device. USB device has not been recognized.

The connected USB device was not recognized. Remove the USB device.

Please remove the USB Hub. USB Hub is connected.

A USB hub is connected. Remove the USB hub. This machine does not support USB hub.

Inspection is required. SIP Error

Turn off the machine, and then back on. If the same error occurs, contact your dealer.

Job Log Database Error

A data base access error has occurred while writing or reading the job log. Turning off and on the machine may resolve the problem.

To erase the message, press [Close].

Job Log Buffer Full(Delete old logs)

Old job logs were deleted, because job log buffer was full, oki service call 990 error.

A decoding error occurred. Check the image data.

An error has occurred in the image data sent to this machine. Check the image data.

Process has been canceled as there is no space on the device. Please free up enough memory space by error crweating bitmap usage and try again.

Processing data was cancelled due to memory full.

Press the (Status) button and check if printing data remains on the machine. Delete the data if any data remains.

Remaining private printing data can be deleted only by someone who set the password and the administrator.

If an error occurs while scanning or faxing, change the scan settings to prevent the data amount from 26 - error locating server/instance specified large.

Process has been canceled by a device error. After maintenance or change of the device, please try again.

Processing oki service call 990 error was cancelled because an error occurred on the machine.

Contact your dealer.

Access denied to PC. Please check PC.

Connecting to a computer failed when performing Scan oki service call 990 error Computer, oki service call 990 error. Check the settings on the computer.

Scan To Computer Problems

Deleting data.

This machine ran out of color toner. Color print data is being deleted.

Wait for a while.

Color toner empty. Job cancelled.

This message indicates that the color print job was cancelled because toners other than black are empty, oki service call 990 error. Press [Close] to exit the status window.

Error PDF

The PDF file is damaged.

Check the file.

This PDF file is password protected.

This PDF file is password protected.

Valid password required to print document.

This PDF needs authentication.

No communication with the SNTP server.

Obtaining current time from the SNTP server failed. Check the server.

USB Memory disconnected.

The USB Memory was removed while printing from USB Memory. Do not remove USB Memory while printing is in progress.

Cannot open the file.

The specified file could not be Opened. Check the file.

Cannot read the file.

Files could not be read. Check the device where the files are stored.

Image Drum Sensor Error.

The sensor error has occurred in the image drum indicated on the screen.

Uninstall the image drum, and then install it again.

If the message persists, uninstall the toner cartridge and install it again.

Rear Output Tray is open, so 2-sided printing is disabled. Error code: 581

2-sided printing (duplex printing) failed because the rear output tray is open.

Close the rear output tray and tray again.

Printing was stopped. Rear Output Tray was opened during printing. Open the Output Tray. Error code: 409

The rear output tray was moved while printing.

Open the output tray and remove the jammed paper remaining inside of the unit.

Wait Timeout in menu is disabled. Printing is disabled except by USB. Clear page buffer and enable time out in menu.

Wait Timeout is disabled.

Press [Device Settings], select [Admin Setup] > [Print Setup] > [Print menu] > [Printer Adjust] > [Timeout Injob] on the touch panel, and then select a longer print timeout value.

Insufficient memory occurred during Fax Tx reservation.

Insufficient memory error has openoffice calc 508 error during Scan To fax.

Perform the following to increase the available memory.

  • Check the reserved transmission.

  • Print the documents received with the confidential reception.

  • Delete the documents stored in the bulletin board box and images received using Secure Receive.

Insufficient memory.

Insufficient memory error has occurred during fax reception.

Perform the following to increase the available memory.

  • Check the reserved transmission.

  • Check whether paper jams or paper runs out.

  • Print the documents received with the confidential reception.

  • Delete the documents stored in the bulletin board box and images received using Secure Receive.

E-mail receiving has been cancelled.

Receiving E-mail was cancelled because the format of the E-mail is not supported or attached file is too large.

Check the file format and size of the attached file.

Wireless settings are incomplete.

Wrong values are set or items remain unset in the wireless LAN settings. Check the wireless settings.

Not connected to wireless access point.

No wireless LAN access points are found.

Make sure that the access point is turned on.

Disconnect and re-connect to wireless LAN.

Wireless startup failed.

Turn off the machine, check that the wireless LAN module is correctly installed, and then reboot the machine. If the error persists, biosdisk write error your dealer.

Firmware Update Error Please try again, oki service call 990 error. If network doesn't work, please try firmware update over USB.

Updating the firmware failed. Update again.

Registering with Google Cloud Print. Don't turn off the power until registration is complete.

This machine is being registered to the Google Cloud Print service. Wait for a while.

Deleting from Google Cloud Print.

This machine is being removed from the Google Cloud Print service, oki service call 990 error. Wait for a while.

Caution, unknown Consumable detected. Go to User Manual "Trouble Shooting" to restore operation. Error: 709

You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.

To accept these risks and to restore function;

  1. Turn off your product.

  2. Press and hold the (CLEAR) button and turn on your product.

  3. After start up, release the (CLEAR) button.

Note: This operation will be recorded for future reference.

Replace the image drum. 3091 3092 3093 3094 3095 Pages Left.

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Receiving data timeout.

Data could not received within a certain period of time.

Press [Device Settings], select [Admin Setup] > [Print Setup] > [Print menu] > [Printer Adjust] > [Timeout Injob] on the touch panel, and then select a longer print timeout value.

IPv4 address is conflicted. Please change IPv4 address.

The IP address assigned to this machine is duplicated with that of another device.

Check the IP addresses, and then assign another IP address.

Blank pages were detected on all pages. Please check how the document was set.

Scanned pages are all blank. Turn over the document.

Simplex printing was performed as the paper setting did not allow duplex printing.

Duplex printing is not available on the specified paper.

Check the size and thickness of paper.

Press [Close].

Changing Language. Panel operation is disabled.

Display language is being changed.

Wait for a while.

Language Change Failed. Error num: %CODE%

Switching display languages failed. Press the power button to turn off the machine, and then back on.

Detected an abnormality of internal database. The data must be deleted. After pressing [Format], the data will be deleted, and then reboot.

Data base is beyond restoration.

To delete the data base, press [Format].

Cannot print because your Summary Account balance is 0. User name for Printing: [USERNAME] Summary Account Name for Insufficient Balance: [ACCOUNTNAME] To continue the print job, increase the balance and select [Start]. To increase the balance, please contact the device administr. To cancel the print job, select [Cancel].

The number of print jobs excesses the limit. No more print jobs oki service call 990 error authorized. Contact your administrator.

Copyright © 2016 Oki Electric Industry Co., Ltd. All rights reserved.

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Oki Printer Error Code 990 clearly indicates a ‘waste toner sensor detection error’. Whenever such situation appears, you can easily deal with it by placing a quick call at OKI Printer Support Number. You need to Resolve OKI Printer Error Code 990with proper care.

How to Fix Epson Printer Error Code 1138

Waste Toner of OKI Printeris a container in the printer which stores the extra ink, oki service call 990 error. Whenever you change the cartridge, you need to change 550 file system error mkdir exist waste toner container as well. Moreover, You will confront such waste toner sensor detection error when the machine cannot detect the toner cartridge or the drum unit. The printer becomes unable to determine how much ink actually left in the units.

Efficacious Solutions to Troubleshoot OKI Printer Error Code 990:

Whenever your OKI Printer shows the OKI c5300 toner sensor error on the display screen, follow out the blog carefully. It contains all the needed information to help you rectify the error. You can also connect with OKI Printer Repair Services to get completely satisfactory results.

  • Whenever this error code appears, this most prime thing that you need to do is to check whether all the blue toner levers are firmly pushed towards the back or not.
  • As you are done with it, check the sensor. Ensure whether it needs to be cleaned or not. You can find the sensor at the back of the plastic cover on the side of the drum.
  • Use a small and lint-free cloth to clean the plastic cover and the silver arm.
  • The sensor will be a very fine powder and should also be easy to remove.
  • Make sure that the sensor lever on TS1 is pushed up or not.
  • Clean the arm properly. Also, check whether the sensor lever is pushed up as it needs to be or not.
  • It is not set properly; the machine will not pick up the sensor on the drum, oki service call 990 error. Push the disc up to make this Oki Printer Error Code 990

Call At +971505027700to Grab Round the Clock Services to Tackle Multifarious OKI Printer Error:

If you are still confronting the OKI c5300 toner sensor error and are unable to deal with it on oki service call 990 error own, we are ready to assist you. OKI Printer Support Phone Number is the best way to deal with any troubling error that you face. Our enthusiastic team takes no time to help you in every possible way. Hence dial the toll-free number to get personalized help at your desk accordingly.

About Robert John

I am Robert John working as Printer Support Expert from the past 10 years. You can Contact with me for any difficulty you face with your Printer device. We assured you for the best services and support. Check us now. View all posts by Robert John →

OKI C301 Error Code

OKI C301 Error Code List

– Compatible model: OKI C301
– OKI C301 error code list and quick guide sudo add-apt-repository ppa mozillateam/firefox-stable error

  • Display: CRC CHECK NG
  • Description: PU download data CRC check error
    A CRC check error was detected after downloading of PU data (PU firmware and custom media data).
  • Troubleshooting Guides: A CRC check error was detected after downloading of PU data (PU firmware and custom media data). Turn off and on the printer, and then re-download it (In general use of the printer, the downloading is not performed and this error does not occur).
    • Code: –
    • Display: WDT ERROR ADR=XXXX
    • Description: PU firmware runaway
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the printer. Replace the CU/ PU board.
    • Code: –
    • Display: COMMUNICATION ERROR
    • Description: PU-CU interface error
    • Troubleshooting Guides: Does the error occur again? Yes Replace the CU/ PU board.
    • Code: 001 … 011
    • Display: POWER OFF/ON
      002:ERROR 006:ERROR 009:ERROR 011:ERROR
    • Description: CPU Exception
    • Troubleshooting Guides: oki service call 990 error Is the error display provided again?
      Remove any RAM DIMM and turn off and on the printer. Replace the CU/ PU board. Reinstall the RAM DIMM.
    • Code: 020
    • Display: oki service call 990 error SERVICE CALL 020:ERROR
    • Description: CU ROM Hash Check Error
    • Troubleshooting Guides: Is the error display provided again? Yes OFF/ON Replace the CU/ PU board.
    • Code: 030
    • Display: SERVICE CALL 030:ERROR
    • Description: CU RAM Check Oki service call 990 error Guides: Is the error display provided again? Yes Turn off and on the printer. Replace the CU/ PU board.

    OKI C301 error code

    • Code: 031, 036
    • Display: SERVICE CALL 031:ERROR 036:ERROR
    • Description: CU optional RAM check error
    • Troubleshooting Guides: Is RAM DIMM installed properly? Does the printer recover by replacing the RAM DIMM?
      Reinstall the RAM DIMM. Replace the RAM DIMM, oki service call 990 error. Replace the CU/ PU board.
    • Code: 040
    • Display: SERVICE CALL 040:ERROR
    • Description: CU EEPROM error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the printer. Replace the CU/ PU board.
    • Code: 041
    • Display: SERVICE CALL 041:ERROR
    • Description: CU flash memory error or CU board flash ROM error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the printer. Replace parkan2 critical error CU/ PU board.
    • Code: 042, 043, 045
    • Display: SERVICE CALL 042:ERROR 043:ERROR 045:ERROR
    • Description: Flash memory file oki service call 990 error error
    • Troubleshooting Guides: Accessing the flash ROM directly mounted on the CU/ PU board failed. Turn off and on the printer, oki service call 990 error. Replace the CU/ PU board.
    • Code: 052
    • Display: POWER OFF/ON 052:ERROR
    • Description: Image processor driver error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the printer. Replace the CU/ PU board.
    • Code: 067, 068
    • Display: SERVICE CALL 067:ERROR 068:ERROR
    • Description: Interface monitor error
    • Troubleshooting Guides:
    • Code: 069
    • Display: SERVICE CALL 069:ERROR
    • Description: NIC Chip error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the printer. Replace the CU/ PU board.
    • Code: 070
    • Display: POWER OFF/ON 070:ERROR
    • Description: PostScript error
    • Troubleshooting Guides:
    • Code: 072
    • Display: POWER OFF/ON 072:ERROR xx
    • Description: Engine interface error or PU-CU interface error
    • Troubleshooting Guides: Is the CU/PU board installed properly? No Yes Reinstall the CU/ PU board properly. Replace the CU/ PU board.
    • Code: 073
    • Display: POWER OFF/ON 073:ERROR
    • Description: Video error. An error was detected in expanding image data (an invalid data was received)
    • Troubleshooting Guides: Is the CU/PU board installed properly? Does the error occur again? Reinstall it properly. Change the PC to a highspecification one objectarx error c2664 loadstringa decrease the resolution, and perform printing again. Replace the CU/ PU board. Replace the interface cable. Reinstall the PC printer driver.
      Is the CU/PU board installed properly? Does the error occur again? Does the error depend on print data? Reinstall it properly. Perform printing again. Print other data, oki service call 990 error. Replace the CU/ PU board. Ask design people to analyze the data.
    • Code: 074, 075
    • Display: POWER OFF/ON 074:ERROR xxxx 075:ERROR xxxx
    • Description: Video error, oki service call 990 error. An error was detected in expanding image data.
    • Troubleshooting Guides: Is navi-sailor 4000 nss error CU/PU installed properly?
      Reinstall it properly. Replace it.
    • Code: 081
    • Display: SERVICE CALL 081:ERROR
    • Description: Parameter matching check error
      Reading from or writing into EEPROM or flash memory cannot be made properly.
    • Troubleshooting Guides: Reading from or writing into EEPROM or flash memory cannot be made properly. Turn off and on the printer. Replace the CU/ PU board when the symptom persists.

    – OKI C301 Error Code

    • Code: 104
    • Display: SERVICE CALL 104:ERROR
    • Description: An engine EEPROM read/write error was detected.
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the printer Replace the CU/ PU board.
    • Code: 106
    • Display: SERVICE CALL 106:ERROR
    • Description: Engine control logic error
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the printer Replace the CU/ PU runtime error at-1 0 cannot import 112
    • Display: SERVICE CALL 112:ERROR
    • Description: The 2nd tray for a model different from the printer was detected.
    • Troubleshooting Guides: Is the 2nd tray for the printer installed? No Install proper 2nd tray.
    • Code: 121
    • Display: SERVICE CALL 121:ERROR
    • Description: High-voltage power supply interface error
    • Troubleshooting Guides: Is the cable between the CU/ PU board and the high-voltage power unit connected properly? Is a contact faulty?
      Reconnect it properly. Check the highvoltage line for no poor connection, oki service call 990 error. Replace the highvoltage power supply.
    • Code: 122
    • Display: SERVICE CALL 122:ERROR
    • Description: Rear-fan error
    • Troubleshooting Guides: Does the fan at the rear of the printer operate? Is the connector of the fan connected properly?
      Be sure of the connection of the fan. Replace the CU/ PU board. Connect the fan properly. Replace the CU/ PU board.
    • Code: 123
    • Display: SERVICE CALL 123:ERROR
    • Description: Ambient humidity error or non connection of humidity sensor
    • Troubleshooting Guides: Is the cable from the CU/PU board to the toner sensor board connected properly?
      Re-connect it properly. Replace the toner sensor board.
    • Code: 124
    • Display: SERVICE CALL 124:ERROR
    • Description: Ambient temperature error
    • Troubleshooting Guides: Is the cable from the CU/PU board to the toner sensor board connected properly?
      Re-connect it properly. Replace the toner sensor board.
    • Code: 128-05
    • Display: SERVICE CALL 128:ERROR-05
    • Description: Image drum fan error
    • Troubleshooting Guides: Is the connector of the fan connected properly? Does the error occur again?
      Re-connect it properly. Replace the fan motor. Replace the CU/ PU windows 7 stop error 0x6b 128-08
    • Display: SERVICE CALL 128:ERROR-08
    • Description: Front fan error
    • Troubleshooting Guides: Is the connector of the fan connected properly? Does the error occur again?
      Re-connect it properly. Replace the fan motor. Replace the CU/ PU board.
    • Code: 131 … 134
    • Display: SERVICE CALL 131:ERROR 134:ERROR
    • Description: LED head detection error (131=Y, 132=M, 133=C, 134=K)
    • Troubleshooting Guides: Is the LED head installed properly? Is the LED head fuse broken? Does the oki service call 990 error occur again?
      Install the LED head unit. Check the LED head fuse. Check the fuse. Turn off and on the printer. Replace the LED head unit.
    • Code: 142
    • Display: SERVICE CALL 142:ERROR
    • Description: Image drum up-down movement position detection error
    • Troubleshooting Guides: Is the image drum unit removed and installed smoothly? Is the connector of the image drum up-down clutch is connected properly?
      Re-install it. Be sure of the connection of the image drum up-down clutch connector. Replace the toner sensor board. Connect the image drum updown clutch properly.
    • Code: 153
    • Display: SERVICE CALL 153:ERROR
    • Description: Image drum unit fuse-cut error
    • Troubleshooting Guides: Is the image drum unit installed properly? Does the error occur again? Is the printer recovered by replacing the toner sensor board.
      Re-install it. Turn off and on the printer. Be sure of the cable connection from the CU/PU board to the toner sensor board, and then replace the toner sensor board. Replace the CU/ PU board.

    – OKI C301 troubleshooting solutions

    • Code: 154
    • Display: SERVICE CALL 154:ERROR
    • Description: Belt unit fusecut error
    • Troubleshooting Guides: Is the belt unit installed properly? Does the error occur again?
      Re-install it, oki service call 990 error. Turn off and on the printer. Be sure of cable connection, and then replace the CU/PU board.
    • Code: 155
    • Display: SERVICE CALL 155:ERROR
    • Description: Fuser unit fuse-cut error
    • Troubleshooting Guides: Is the fuser unit installed properly? Does the error occur again?
      Clean the connection connector of the fuser unit, and then re-install the fuser unit. Turn off and on the printer. Be sure of cable connection, and then replace the CU/PU board.
    • Code: 160 … 163
    • Display: SERVICE CALL 160:ERROR 163:ERROR
    • Description: Toner sensor detection error (160=Y, 161=M, 162=C, 163=K). This error does not occur with the printer in the factory shipped configuration.
    • Troubleshooting Guides: Is the toner cartridge installed? Is the toner slide shutter set?
      Oki service call 990 error the toner cartridge. Turn it to the fixed position. Turn off and on the printer. Replace the toner sensor assembly.
    • Code: 167
    • Display: SERVICE CALL 167:ERROR
    • Description: Thermistor slope error
    • Troubleshooting Guides: Does an error message appear? Does the error occur again?
      Turn off and on the printer, oki service call 990 error. Turn off and on the printer after leaving it for 30 minutes.
    • Code: 168
    • Display: SERVICE CALL 168:ERROR (Note)
    • Description: Compensation thermistor error
    • Troubleshooting Guides: Does an error message appear? Does the error occur again?
      Turn off and on the printer. Turn off and on the printer after leaving it for 30 minutes.
    • Code: 170, 171
    • Display: SERVICE CALL 170:ERROR 171:ERROR (Note)
    • Description: A fuser thermistor short or open circuit was detected.
    • Troubleshooting Guides: Does the error occur again? Turn off and on the printer. Replace the fuser unit.
    • Code: 172
    • Display: SERVICE CALL 172:ERROR 173:ERROR
    • Description: A fuser thermistor temperature error (high or low temperature) was detected.
    • Troubleshooting Guides: Does the error occur again? Does the error occur again?
      Turn off and on the printer. Replace the fuser unit. Replace the lowvoltage power supply, oki service call 990 error, and then replace the CU/ PU board when the error occurs again.
    • Code: 174
    • Display: SERVICE CALL 174:ERROR
    • Description: A backup thermistor shot circuit was detected (high temperature)
    • Troubleshooting Guides: Does the error occur again? Programing errors in the tk-860 Turn off and on the printer. Replace the fuser unit.
    • Code: 175
    • Display: SERVICE CALL 175:ERROR (Note)
    • Description: A backup thermistor open circuit was detected (low temperature)
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the printer. Replace the fuser unit.
    • Code: 176, 177
    • Display: SERVICE CALL 176:ERROR 177:ERROR
    • Description: A backup thermistor temperature error (high or low temperature) was detected.
    • Troubleshooting Guides: Does the error occur again? Turn off and oki service call 990 error the printer. Replace the fuser unit.
      Does the error occur again? Replace the lowvoltage power supply.
    • Code: 182
    • Display: SERVICE CALL 182:ERROR
    • Description: Option unit interface error
    • Troubleshooting Guides: Does the error occur again? Turn off and on the printer. Be sure of connector connection. Replace the option unit.
    • Code: 190
    • Display: POWER OFF/ON 190:ERROR
    • Description: System memory overflow
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the printer. Replace the CU/ PU unit.
    • Code: 200 … 202
    • Display: SERVICE Oki service call 990 error 200:ERROR 202:ERROR
    • Description: PU firmware download error
    • Troubleshooting Guides: An error occurred in re-writing the PU firmware. Turn off and on the printer, and then re-download it (In general use of the printer, this re-writing is not performed and this error does not occur).
    • Code: 203, 204, 207
    • Display: POWER OFF/ON
      203:ERROR 204:ERROR
      207:ERROR 208:ERROR
      213:ERROR 214:ERROR
      F0C:ERROR FFE:ERROR
      FFF:ERROR
    • Description: CU program error (203 to 214 do not occur in general use of the printer)
      Invalid processing was performed with a CU program.
    • Troubleshooting Guides: Invalid processing was performed with a CU program. Replace the CU/ PU board.
    • Code: 208, 213, 214
    • Display: POWER OFF/ON
      oki service call 990 error 204:ERROR
      207:ERROR 208:ERROR
      213:ERROR 214:ERROR
      F0C:ERROR FFE:ERROR
      FFF:ERROR
    • Description: CU program error (203 to 214 do not occur in general use of the printer)
      Invalid processing was performed with a CU program.
    • Troubleshooting Guides: Invalid processing was performed with a CU program. Replace the CU/ PU board.
    • Code: 209
    • Display: POWER OFF/ON 209:DOWNLOAD ERROR
    • Description: Custom Media Type table downloading failure
      Custom Media Type table downloading failed.
    • Troubleshooting Guides: Custom Media Type table downloading failed. Turn off and on the printer, and then re-download it (In general use of the printer, this downloading is not performed and this error does not occur).
    • Code: 231
    • Display: SERVICE CALL 231:ERROR
    • Description: TAG interface error
      A TAG interface error was detected. 01: A short-circuit error. 02: TAG communication error.
    • Troubleshooting Guides: Be sure the toner cartridges and the image drums are properly set. Replace the toner cartridges. When the error occurs again after the image drums are re-installed, be sure of the cable connection from the CU/PU board to the toner sensor board.
    • Code: 250
    • Display: POWER OFF/ON 250:ERROR
    • Description: SD card error
    • Troubleshooting Guides:
    • Code: 251
    • Display: SERVICE CALL 251:ERROR
    • Description: SD card erasure error
    • Troubleshooting Guides:
    • Code: 252, 255
    • Display: POWER OFF/ON 252:ERROR 255:ERROR
    • Description: SD card security error
    • Troubleshooting Guides:
    • Code: 901 … 904
    • Display: POWER OFF/ON 901:ERROR 904:ERROR (Note)
    • Description: Belt temperature error 901: Short circuit 902: Open circuit 903: High temperature 904: Low temperature
    • Troubleshooting Guides: Is the cable from the belt thermistor to the CU/PU board connected properly? Does the error occur again?
      Connect the cable properly. Turn off and on the printer. Replace the belt thermistor.
    • Code: 923
    • Display: POWER OFF/ON 923:ERROR
    • Description: A lock error with black image drum
    • Troubleshooting Guides: The image drum does not revolve properly. Does the error display is provided again by turning off and on the printer?
      Be sure the image drum is properly installed properly. Replace the image drum unit. Replace the image drum motor.
    • Code: 928
    • Display: SERVICE CALL 928:ERROR
    • Description: Fuser motor lock oki service call 990 error Guides: The fuser does not operate properly? Does the error occur again?
      Check that the fuser is properly installed. Replace the fuser. Replace the fuser motor.
    • Code: 933
    • Display: SERVICE CALL 933:ERROR
    • Description: A clock error correction error with an option unit (which does not occur with the printer in the factory shipped configuration)
    • Troubleshooting Guides: Does the error occur again? Does the error occur again?
      Be sure of connector contacts. Replace the option unit.
    • Code: 933
    • Display: POWER OFF/ON 933:ERROR
    • Description: Tray-2 CPU clock frequency error
    • Troubleshooting Guides:
    • Code: 980
    • Display: SERVICE CALL 980:ERROR
    • Description: Duplicate toner cartridge detection error
      Multiple toner cartridges for the same color ware detected.
    • Troubleshooting Guides: Media is jammed by entangling around the fuser. Turn off the printer. Replace the fuser.
    • Code: 983
    • Display: SERVICE CALL 983:ERROR
    • Description: Duplicate toner cartridge detection error
      Multiple toner cartridges for the same color ware detected.
    • Troubleshooting Guides: Multiple toner cartridges for the same color ware detected. Install toner cartridges for specified colors at the proper positions.
    • Code: 990
    • Display: SERVICE CALL 990:ERROR
    • Description: Waste toner sensor detection error
    • Troubleshooting Guides: Is the K toner cartridge installed? Does the error occur again?
      Install the K toner cartridge. Be sure winsock connect socket_error cable connection, and then perform board replacement.

    Contact Support To Fix OKI C301 Error

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    Filed Under: OKITagged With: OKI C301 Error, OKI C301 repair service, OKI C301 troubleshooting

    OKI MC362w Error Codes list and solutions

    OKI MC362w Error Codes list and solutions

    – Compatible Printer model: OKI MC362w
    – OKI MC362w Error Code description:

    • Code: 001
    • Description: Machine Check Exception
      Oki service call 990 error hardware error was detected (board failure or insufficient power supply capacity).
    • Troubleshooting Guides: Replace the CU/ PU board.
    • Code: 002, 006, 009, 011
    • Description: CPU Exception
    • Troubleshooting Guides: Is the error display provided again? Remove any RAM DIMM and turn off and on the MFP. Replace the CU/ PU board. Reinstall the RAM DIMM.
    • Code: 020
    • Description: CU ROM Hash Check Error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 024, 025
    • Description: Kanji Font Error
    • Troubleshooting Guides:
    • Code: 030
    • Description: CU RAM Check Error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 031 … 036
    • Description: CU optional RAM check error
    • Troubleshooting Guides: Is RAM DIMM installed properly? Does the MFP recover by replacing the RAM DIMM?
      Reinstall the RAM DIMM. Replace the RAM DIMM. Replace the CU/ PU board.
    • Code: 040
    • Description: CU EEPROM error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 041
    • Description: CU flash memory error or CU/PU board flash ROM error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 042 … 045
    • Description: Flash memory file system error
      Accessing the flash ROM directly mounted on the CU/ PU board failed.
    • Troubleshooting Guides: Accessing the flash ROM directly mounted on the CU/ PU board failed. Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 052
    • Description: Image processor driver error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 054
    • Description: A communication error of the scanner unit
      A communication error was detected between the Controller and scanner unit.
    • Troubleshooting Guides: Record a value displayed far right at the bottom of LCD and turn on the power unit again.
    • Code: 055
    • Description: A communication error of the scanner unit
      The Controller detected an error after communication between the Controller and scanner unit was established.
    • Troubleshooting Guides: Call for service to review the connection between the scanner and printer or to replace the device if the symptom persists after you turn on the power unit again.

    OKI MC362w error code

    Solve OKI MC362w Error codes

    • Code: 057
    • Description: The timeout of command communication of the scanner
      The timeout of command communication was detected between the Controller and scanner unit (A sub code indicates a cause).
      01: There is no ACK for a command to start scanning.
      02: There is no ACK for a command to cancel scanning.
      03: There is no ACK for a command to cancel SIP.
    • Troubleshooting Guides: Record a value displayed far right at the bottom of LCD and turn off/on the power unit.
    • Code: 058
    • Description: An error of the scanner controlling area
      An internal error was detected in the scanner controlling area ofthe Controller.
    • Troubleshooting Guides: Record a perl dbi sth execute error displayed far right at the bottom of LCD and turn off/on the power unit.
    • Code: 059
    • Description: A communication error of the scanner unit
      The scanner unit detected an error after communication between the Controller and scanner unit was established.
    • Troubleshooting Guides: Call oki service call 990 error service to review the connection between the scanner and printer or to replace the device if the symptom persists after you turn on the power unit again.
    • Code: 064
    • Description: SD Card Missing Error
    • Troubleshooting Guides: Is a SD Card installed in the unit, properly?
    • Code: 067, 068
    • Description: Interface monitor error
    • Troubleshooting Guides:
    • Code: 069
    • Description: NIC Chip Error
    • Troubleshooting Guides:
    • Code: 070
    • Description: PostScript error
      Error is deteced inside the postscript core
    • Troubleshooting Guides: Take note of the address that is displayed on LCD. Turn off and on the MFP.
    • Code: 072
    • Description: Engine interface error or CU-PU interface error
    • Troubleshooting Guides: Is the CU/PU board installed properly?
      Reinstall the CU/ PU board properly. Replace the CU/ PU board.
    • Code: 073
    • Description: Video error. An error was detected in expanding image data (an invalid data was received)
    • Troubleshooting Guides: Is the CU/PU board installed properly? Does the error occur again?
      Reinstall it properly. Change the PC to a high-specification one or decrease the resolution, and perform printing again. Replace the CU/ PU board. Replace the interface cable. Reinstall the PC printer driver.
      Is the CU/PU board installed properly? Does the error occur again? Does the error depend on print data?
      Reinstall it properly. Perform printing again. Print other data. Replace the CU/PU board. Ask design people oki service call 990 error analyze the data.
    • Code: 074, 075
    • Description: Video error. An error was detected oki service call 990 error expanding image data.
    • Troubleshooting Guides: Is the CU/PU installed properly? Reinstall it properly. Replace it.
    • Code: 081
    • Description: Parameter matching check error
      Reading from or writing into EEPROM or flash memory cannot be made properly.
    • Troubleshooting Guides: Reading from or writing into EEPROM or flash memory cannot be made properly. Turn off and on the MFP. Replace the CU/ PU board when the symptom persists.
    • Code: 104
    • Description: An engine EEPROM read/write error was detected.
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP Replace the CU/PU board.
    • Code: 106
    • Description: Engine control logic error
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP Replace the CU/PU board.
    • Code: 111
    • Description: Duplex unit for a different model was detected.
    • Troubleshooting Guides: Is Duplex unit for the model installed? No Install a correct Duplex unit.
    • Code: 112
    • Description: The 2nd tray for a model different from the MFP was detected.
    • Troubleshooting Guides: Is the 2nd tray for the MFP installed? No Install proper 2nd tray.
    • Code: 121
    • Description: High-voltage power supply interface error
    • Troubleshooting Guides: Is the cable between the CU/ PU board and the highvoltage power unit connected properly? Is a contact faulty?
      Reconnect it properly. Check the highvoltage line for no poor connection. Replace the highvoltage power supply.
    • Code: 122
    • Description: Rear-fan error
    • Troubleshooting Guides: Does the fan at the rear of the MFP operate? Is the connector of the fan connected properly?
      Be sure of the connection of the fan. Replace the CU/PU board. Connect the fan properly. Replace the CU/PU board.
    • Code: 123
    • Description: Ambient humidity error or non connection of humidity sensor
    • Troubleshooting Guides: Is the cable from the CU/PU board to the toner sensor board connected properly?
      Re-connect it properly. Replace the toner sensor board.
    • Code: 124
    • Description: Ambient temperature error
    • Troubleshooting Guides: Is the cable from the CU/PU board to the toner sensor board connected properly?
      Re-connect it properly. Replace the toner sensor board.
    • Code: 126
    • Description: Condensation on the device was detected.
    • Troubleshooting Guides: Condensation is likely to form in such a case that a device is carried in from the outdoors. Leave the device untouched for two hours to a half day and turn on the power unit. Does the error occur again? Yes Leave the device untouched and turn on the power unit. Replace a control panel board.
    • Code: 127
    • Description: An error of exhaust fan of the Fuser
    • Troubleshooting Guides: Is the fan’s connector properly connected? Does the error occur again?
      Connect properly. Replace the fan’s motor. Replace the PU board.
    • Code: 128:05
    • Description: Image drum fan error
    • Troubleshooting Guides: Is the connector of the fan connected properly? Does the error occur again?
      Re-connect it properly. Replace the fan motor. Replace the CU/PU board.
    • Code: 128:08
    • Description: Front fan error
    • Troubleshooting Guides: Is the connector of the fan connected properly? Does the error occur again?
      Re-connect it properly. Replace the fan motor. Replace the CU/PU board.
    • Code: 131 … 134
    • Description: LED head detection error (131=Y, 132=M, 133=C, oki service call 990 error, 134=K)
    • Troubleshooting Samsung ml - 2010r online error Is the LED head installed properly? Is the LED head fuse broken? Does the error occur again?
      Install the LED head unit. Check the LED head fuse. Check the fuse. Turn off and on the MFP. Replace the LED head unit.
    • Code: 142
    • Description: Image drum up-down movement position detection error
    • Troubleshooting Guides: Is the image drum unit removed and installed smoothly? Is the connector of the image drum up-down clutch is connected properly?
      Re-install it. Be sure of the connection of the image drum up-down clutch connector, oki service call 990 error. Replace the toner sensor board. Connect the image drum updown clutch properly.
    • Code: 153
    • Description: Image drum unit fuse-cut error
    • Troubleshooting Guides: Is the image drum unit installed properly? Does the error occur again? Is the MFP recovered by replacing the toner sensor board.
      Oki service call 990 error it. Turn off and on the MFP. Be sure of the cable connection from the CU/PU board to the toner sensor board, and then replace the toner sensor board. Replace the CU/PU board.
    • Code: 154
    • Description: Belt unit fusecut error
    • Troubleshooting Guides: Is the belt unit installed properly? Does the error occur again?
      Re-install it. Turn off and on the MFP. Be sure of cable connection, and then replace the CU/PU board.
    • Code: 155
    • Description: Fuser unit fuse-cut error
    • Troubleshooting Guides: Is the fuser unit installed properly? Does the error occur again?
      Clean the connection connector of the fuser unit, and then re-install oki service call 990 error fuser unit, oki service call 990 error. Turn off and on the MFP. Be sure of cable connection, and then replace the CU/PU board.
    • Code: 160 … 163
    • Description: Toner sensor detection error (160=Y, 161=M, 162=C, oki service call 990 error, 163=K). This error does not occur with the MFP in the factory shipped configuration.
    • Troubleshooting Guides: Is the toner cartridge installed? Is the toner slide shutter set?
      Install the toner cartridge. Turn it to the fixed position. Turn canon e007 system error and on the MFP. Replace the toner sensor assembly.
    • Code: 167
    • Description: Thermistor slope error
    • Troubleshooting Guides: Does an error message appear? Does the error occur again?
      Turn off and on the MFP. Turn off and on the MFP after leaving it for 30 minutes.
    • Code: 168
    • Description: Compensation thermistor error
    • Troubleshooting Guides: Does an error message appear? Does the error occur again? Yes Turn off and on the MFP. Turn off and on the MFP after leaving it for 30 minutes.
    • Code: 169
    • Description: An error of the Upper Side Thermistor
    • Troubleshooting Guides: Does the error occur again? Yes Turn on the power unit. Leave the device for 30 minutes and turn on the power unit again.
    • Code: 170, 171
    • Description: A fuser thermistor short or open circuit was detected.
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP, oki service call 990 error. Replace the fuser unit.
    • Code: 172 … 173
    • Description: A fuser thermistor temperature error (high or low temperature) was detected.
    • Troubleshooting Guides: Does the error occur again? Turn off and on the MFP. Replace the fuser unit. Replace the lowvoltage power supply, and then replace the CU/PU board when the error occurs again.
    • Code: 174
    • Description: A backup thermistor shot circuit was detected (high temperature)
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the fuser unit.
    • Code: 175
    • Description: A backup thermistor open circuit was detected (low temperature)
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the fuser unit.
    • Code: 176, 177
    • Description: A backup thermistor temperature error (high or low temperature) was detected.
    • Troubleshooting Guides: Does the error occur again? Turn off and on the MFP. Replace the fuser unit. Replace the lowvoltage power supply.
    • Code: 182
    • Description: Option unit I/F error
    • Troubleshooting Guides: Does the error occur again? Turn off and on the MFP, oki service call 990 error. Be sure of connector connection. Replace the option unit.
    • Code: 190
    • Description: System memory overflow
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the CU/PU board.
    • Code: 200, 201, 202
    • Description: PU firmware download error
      An error occurred in rewriting the PU firmware.
    • Troubleshooting Guides: An error occurred in rewriting the PU firmware. Turn off and on the MFP, and then redownload it (In general use of the MFP, this re-writing is not performed and this error does not occur).
    • Code: 203 … 214
    • Description: CU program error (203 to 214 do not occur in general use of the MFP)
      Invalid processing was performed with a CU program.
    • Troubleshooting Guides: Replace the CU/PU board.
    • Code: 209
    • Description: Custom Media Type table downloading failure
      Custom Media Type table downloading failed.
    • Troubleshooting Guides: Turn off and on the MFP, oki service call 990 error, and then redownload it (In general use of the MFP, this downloading is not performed and this error does not occur).
    • Code: error - 1270001 - memory allocation failed 231
    • Description: TAG interface error
      IA TAG interface error was detected.
      01 : A short-circuit error.
      03 : TAG communication error.
    • Troubleshooting Guides: Be sure the toner cartridges and the image drums are properly set. Replace the toner cartridges. When the error occurs again after the image drums are re-installed, be sure of the cable connection from the CU/PU board to the toner sensor board.
    • Code: 250
    • Description: SD card error
    • Troubleshooting Guides:
    • Code: 251
    • Description: SD card erasure error
    • Troubleshooting Guides:
    • Code: 252 … 255
    • Description: SD card security error
    • Troubleshooting Guides:
    • Code: 256, 257
    • Description: SD card error
    • Troubleshooting Guides:
    • Code: 802 … 808
    • Description: SU Exception
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the SU board.
    • Code: 809
    • Description: SU NAND ECC Error
      The ECC error that restoration was impossible occurred in NAND FLASH of SU.
    • Troubleshooting Guides:
    • Code: 811, 812, 813
    • Description: SU Communication Error
      Communication error between the Controller and the Scanner Unit is detected.
    • Troubleshooting Guides: Turn off and on the MFP.
    • Code: 814
    • Description: SU FW Removed
      It is an error to notify that SU FW was erased by special key operation from a panel.
    • Troubleshooting Guides:
    • Code: 890
    • Description: SU System Memory Overflow
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the SU board
    • Code: 899
    • Description: CU Disconnect
      In the situation that communication between CU and SU was able to establish, SU FW detected that CU FW had disappeared from a communications path (an USB line).
    • Troubleshooting Guides: Is the cable from the belt thermistor to the CU/PU board connected properly? Does the error occur again?
      Connect the cable properly. Turn off and on the MFP. Replace the belt thermistor.
    • Code: 901 … 904
    • Description: Belt temperature error
      901: Short circuit
      902: Open circuit
      903: High temperature
      904: Low temperature
    • Troubleshooting Guides: Is the cable from the belt thermistor to the CU/PU board connected properly? Does the error occur again?
      Connect the cable properly. Turn off and on the MFP. Replace the belt thermistor.
    • Code: 918
    • Description: An alarm of Duplex Fan was detected.
    • Troubleshooting Guides: An error of a fan inside the Duplex. Is it reproduced by turning on thepower unit?
      Review whether or not the Duplex is installed properly. Review whether or not the fan is installed properly. Replace the fan.
    • Code: 923
    • Description: A lock error with black image drum
      The image drum does not revolve properly.
    • Troubleshooting Guides: The image drum does not revolve properly. Does the error display is provided again by turning off and on the MFP?
      Be sure the image drum is properly installed properly. Replace the image drum unit. Replace the image drum motor.
    • Code: 928
    • Description: Fuser motor lock error
    • Troubleshooting Guides: The fuser does not operate properly? Does the error occur again?
      Check that the fuser is properly oki service call 990 error. Replace the fuser. Replace the fuser motor.
    • Code: 933
    • Description: Tray-2 CPU clock frequency error
    • Troubleshooting Guides:
    • Code: 941, 942, 943, oki service call 990 error, 944
    • Description: PU Error
      A PU error was detected.
      941 : Watch Doc Timer Error
      942 : Detection of Unassigned Interruption
      943 : CPU Error Detection 944 : Dcon Access Error
    • Troubleshooting Guides: Turn off and on the MFP. When this error occurs again, oki service call 990 error, replace the CU/ PU board.
    • Code: 980
    • Description: Media jamming error around fuser.
      Media is jammed by entangling around the fuser.
    • Troubleshooting Guides: Turn off the MFP, oki service call 990 error. Replace the fuser.
    • Code: 983
    • Description: Duplicate toner cartridge detection error
      Multiple toner cartridges for the same color ware detected.
    • Troubleshooting Guides: Install toner cartridges for specified colors at the proper positions.
    • Code: 990
    • Description: Waste toner sensor detection error
    • Troubleshooting Guides: Is the K toner cartridge installed? Does the error occur again?
      Install the K toner cartridge. Be sure of cable connection, and then perform board replacement.
    • Code: 991
    • Description: TAG Color Information Error
      A tag oki service call 990 error unsettled color information was detected.
    • Troubleshooting Guides:
    • Code: FFE, FFF
    • Description: CU program error (203 to 214 do not occur in general use of the MFP)
      Invalid processing was performed with a CU program.
    • Troubleshooting Guides: Replace the CU/PU board.


    – Get more information about Epson XP 15000 troubleshooting, oki service call 990 error, click here

    – Get more error code list oki service call 990 error quick guide to fix printer product, click here
    – About get help with reseting Epson inkpad or others, click here

    Waste Ink Pad Counter Utility Functions:

    – Cleaning printhead.
    – Ink charge.
    – Fix Epson red lights blinking Error

    Epson red lights blinking 2

    – Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.
    Epson red lights blinking 2

    – Check the current value of waste ink counters and ink level counters.
    – Clear Waste Ink Counters.
    – Read and write serial number.
    – Read and write USB ID.
    – Read and write HEAD ID.
    – Make EEPROM dump, backup.
    – Paper feed test.
    – Nozzle check.
    – Color check pattern.
    Nternal error code, arguments [kgskrunnextint_state] (disable) PF deterioration offset.
    – Retrieve device information

    Contact us to get support with OKI MC362w Error case

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    Filed Under: error code, OKITagged With: fix OKI MC362w, OKI MC362w Error, OKI MC362w repair service, OKI MC362w troubleshooting

    OKI Error Codes

    Service Call 001 ErrorMachine Check
    Exception hardware problem was detected (PCB failure or insufficient power capacity)
    (PDL only)
    When CE1 was not detected, SC001 occursReplace the printer control PCB

    Get Help

    Power Off/On
    002:Error
    003:Error
    005:Error
    CPU unexpected exceptionDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    012:ErrorA watchdog timeout occurred due to no system timer interrupt for unknown reasonsDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    020:ErrorThe CU FW in Nand FLASH has not been detected or a check SUM error has occurredDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    024:ErrorCU Font ROM Hash ErrorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    030:ErrorCU RAM Check ErrorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    040: ErrorCU EEPROM ErrorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    042:Error
    043:Error
    045:Error
    Flash File System ErrorFailed to access to the Flash ROM that is mounted directly on the CU PCBFormat the Flash error on fopen in. (This requires caution as it erases NIC-F/W.
    The NIC-F/W must be written with the maintenance utility after formatting.) If the error remains replace the printer control PCB

    Get Help

    Service Call
    051: ErrorCU Fan Error
    Abnormal condition of the CPU cooling fan on the CU PCBIs the CPU Fan connected properly?


    Does it recover from the error by replacing the fan?No
    Yes

    NoConnect it properly.
    Replace the fan.

    Replace the printer control PCB.

    Get Help

    Power Off/On
    052:Error
    DMA Abort Error was detected with Image ProcessorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    067: ErrorA communication error was detected during communication with the Sleep Mode interface monitoring program.If power cycling does not solve the problem maintenance by a service engineer is required

    Get Help

    Service Call
    069:ErrorMalfunction of the NIC chip was detectedDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    070:ErrorDetection error no such disk abnormal condition of the PostScript firmwareDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Oki service call 990 error 072:ErrorI/F error between PU and CUDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    073:Error
    xxxxxxxxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    074:Error
    xxxxxxxx
    075:Error
    xxxxxxxx
    Detection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    077:Error xxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    081:ErrorDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    104:ErrorThe engine EEPROM implementation check at power on showed no problem, but after that a read/write error was detectedDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    106:ErrorAbnormal engine control logicDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    108:Error01: Detection of a watchdog timer errorDoes this error oki service call 990 error OFF/ON

    Replace the printer control PCB

    Get Help

    02: Detection of an undefined interruptionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    03: Runaway of the CPU on the PU due to noise etc.Does this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    04: Runaway of the Port CPU due to noise etc.Does this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    05: Failure of Access to the Dcon circuit of the printer control PCBDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    09: Detection of an error in clock adjustment to the duplex unitDoes this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0B: Detection of an error in clock adjustment to tray 2 Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0C: Detection of an error in clock adjustment to tray 3Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0D: Detection of a error in clock adjustment to tray 4Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0E: Detection of a error in clock adjustment to tray 5Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0F: Communication failure with the spot color PCBDoes this error recur?

    Does this error recur?Yes

    YesPower OFF/ON

    Replace the spot color PCB

    Replace the printer control PCB

    Get Help

    10: Runaway of the Driver CPU due to noise etc.Does this error recur?

    Does this error recur?Yes

    YesPower OFF/ON

    Replace the driver relay PCB

    Replace the printer control PCB

    Get Help

    Service Call
    111:ErrorA duplex unit for another model was detectedIs a duplex unit provided for this model installed?YesInstall a correct duplex unit

    Get Help

    Service Call
    112:ErrorA 2nd Tray for another model was detectedIs a 2nd Tray provided for this model installed?YesInstall a correct 2nd Tray

    Get Help

    Service Call
    113:ErrorA 3rd Tray for another model was detectedIs a 3rd Tray provided for this model installed?YesInstall a correct 3rd Tray

    Get Help

    Service Call
    114:ErrorA 4th Tray for another model was detectedIs a 4th Tray provided for this model installed?YesInstall a correct 4th Tray

    Get Help

    Service Call
    115:ErrorA 5th Tray for another model tcp send data error detectedIs a 5th Tray provided for this model installed?YesInstall a correct 5th Tray

    Get Help

    Service Call
    121:ErrorHigh Voltage power supply interface errorIs the fuse on the printer control PCB blown?

    Is the cable connecting the printer control PCB to the high voltage power supply unit connected properly?



    Is there any defective contact point?Yes


    No

    Yes



    NoReplace the printer control PCB (then check the following)

    Re-connect it properly.

    Check for defective contact points of the high voltage system

    Replace the high voltage power supply unit.

    Get Help

    Service Call
    123:ErrorAbnormal environment humidity or unconnected humidity sensorDoes this error recur?


    Does this error recur?Yes


    YesPower OFF/ON

    Replace the environmental sensor board and the FFC

    Replace the printer control PCB

    Get Help

    Service Call
    124:ErrorAbnormal environment humidityDoes this error recur?


    Does this error recur?Yes


    YesPower OFF/ON

    Replace the environmental sensor board and the FFC

    Replace the printer control PCB

    Get Help

    Service Call
    125:ErrorMulti-purpose Tray
    Home ErrorDoes the motor run in the motor testing of the PU self-diagnostic mode?Yes





    NoCheck the sensor cable for a break or short and the connector semi-locking relay PCB oki service call 990 error the printer control PCB for abnormal condition.

    Check the hopping motor and the gear train for abnormal condition.

    Get Help

    Power Off and wait for a while
    126: Condensing ErrorDew condensation in the printer was detected.This error tends to occur after a printer is carried in from the outsides.
    Leave the printer for 2 hours to half a day at room temperature, oki service call 990 error, and turn on the power.

    Does this error recur?


    Does this error recur?Yes


    YesAfter leaving the printer at room temperature, turn on the power again.



    Replace the environmental sensor board and the FFC.

    Replace the printer control PCB

    Get Help

    Service Call
    128:Error01: Fuser Exhaust
    Fan 1
    02: Low Voltage Fan
    03: PU Fan
    05: Station 1 ID
    Intake Fan
    09: Second Transfer
    Absorption Fan
    0A: Fuser Intake Fan
    0B: Station 2 ID
    Intake Fan
    0C: Duplex Fan
    0D: Fuser Exhaust
    Fan 2
    0E: Station 3 ID
    Intake Fan
    0F: Station 4 ID
    Intake Fan
    10: Station 5 3rd master hard drive error Intake Fan
    Is the cable to respective fans connected properly?

    Does this error recur?No


    Yes

    No

    Re-connect it properly.


    Replace the fan motor.

    Replace the applicable PCB
    01: Driver relay PCB
    02: Printer Control PCB
    03: Printer Control PCB
    05: Driver Relay PCB
    09: Rail unit relay PCB
    0A: Driver relay PCB
    0B: Driver relay PCB
    0C: Duplex unit PCB
    0D Driver relay PCB
    0E: Driver relay PCB
    0F: Driver relay PCB
    10: oki service call 990 error Driver relay PCB

    Get Help

    Service Call
    134: ErrorLED head detection error
    (01=K, 02=C, oki service call 990 error, 03=M, 04=Y, 05=W/CL)Is the fuse blown?
    134-5: Spot color PCB
    134-01 to 04: Printer
    control PCB




    Does this error recur?

    Does this error recur?Yes




    No


    Yes

    YesReplace the PCB.
    Correct the FFC connection condition between the LED head and the PCB

    Correct the FFC connection condition.

    Replace the LED head unit

    Replace either applicable PCB.
    134-01 to 04:
    Printer control PCB
    134-05: Spot color PCB

    Get Help

    Service Call
    135: Error01: Tray 1 Lift-up
    Motor Error
    02: Tray 2 Lift-up
    Motor Error
    03: Tray 3 Lift-up
    Motor Error
    04: Tray 4 Lift-up
    Motor Error
    05: Tray 5 Lift-up
    Motor ErrorRemove the paper cassette. Does the motor run in motor testing?



    Is the fuse on the PCB blown?

    Is the motor resistant value abnormal, or is the motor wire disconnected or shorted?Yes

    No


    Yes

    Yes

    NoReplace the paper cassette.

    Do the following check on motors and PCBs:

    Replace the PCB.

    Replace the motor.

    Replace the PCB.
    01: Printer Control PCB
    02 to 05: Option tray PCB

    Get Help

    07: Belt Motor Lock ErrorRemove the belt unit. Does the motor run in motor testing?



    Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire, and a broken gear?Yes

    No


    Yes


    NoReplace the Belt.

    Do the following check on motors and PCBs:

    Replace the motor, oki service call 990 error, cable and belt motor driving mechanism.

    Replace the printer control PCB

    Get Help

    Service Call
    135: Error09: Fuser Motor Lock ErrorRemove the fuser. Does the motor run in motor testing?



    Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire and a broken gear?Yes

    No


    Yes


    NoReplace the fuser.

    Do the following check on motors and PCBs:

    Replace the motor, cable, fuser motor driving mechanism.

    Replace the printer control PCB

    Get Help

    11: Station 1 ID Motor Lock Error
    12: Station 2 ID Motor Lock Error
    13: Station 3 ID Motor Lock Error
    14: Station 4 ID Motor Lock Error
    15: Station 5 ID Motor Lock ErrorRemove the ID unit, oki service call 990 error. Does the motor run in motor testing?



    Is the motor fuse blown?

    Is the motor wire broken or shorted

    Does the error recur?Yes

    No


    Yes

    No

    YesReplace the ID unit.

    Do the following check on motors and PCBs:

    Replace the motor.

    Replace the driver relay PCB

    Replace the ID motor driving mechanism

    Get Help

    Service Call
    143: ErrorImage drum Up/Down position detection error
    (01=K, 02=C, 03=M, oki service call 990 error, 04=Y, 05=W/CL)Reinstall the ID unit and the belt unit and then power off/on. Does the error recur?

    Detach the ID unit. Remove the rear cover and inspect the initial movement. Is there any abnormality with up/down movement?Yes



    No

    YesInspect the following:



    Replace the ID unit.

    Inspect the driver replay PCB, ID up/down sensor, ID motor driving mechanism.

    Get Help

    Service Call
    147: ErrorToner supply motor
    error (01=K, 02=C, 03=M, 04=Y, 05=W/CL)Remove the toner cartridge. Does the motor run in motor testing?



    Is the motor resistant value abnormal, the motor wire disconnected or shorted?

    Does the error recur?Yes

    No


    Yes

    No

    YesReplace the toner cartridge.

    Do the following check on motors and PCBs

    Replace the motor.

    Replace the driver relay PCB

    Replace the Toner supply mechanism.

    Get Help

    Service Call
    163: ErrorToner sensor detection error
    (01=K, 02=C, 03=M, 04=Y, 05=W/CL)
    This error does not occur with the factory default settings.
    Is the stopper (orange) removed?

    Is the ID unit prism soiled?


    Does this error recur?


    Does this error recur?No


    Yes
    No

    Yes


    YesRemove the stopper.


    Clean it.
    Replace the ID unit.

    Replace the driver replay PCB

    Replace the toner low sensor board and the cable.

    Get Help

    Service Call
    166: ErrorAn abnormality was detected with the power supply temperature thermistor.
    01: The power supply thermistor is detected as shorted.
    02: The error 006 printer canon supply thermistor is detected as open.
    oki service call 990 error The power supply thermistor indicates high temperature error
    04: The power supply thermistor indicates low temperature errorDoes this error recur?

    YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    167: ErrorThermistor slope errorIs the error message displayed?

    Does this error recur?Yes

    YesRestore the power

    After leaving the printer for 30 minutes, turn on the power

    Get Help

    Service Call
    168: Error01: Thermistor is
    detected as shorted
    02: Thermistor is
    detected as open
    03: Thermistor is
    indicates high
    temperature error
    04: Thermistor indicates
    low temperature
    error
    Is the error message displayed?

    Does this error recur?Yes

    YesRestore the power

    After leaving the printer for 30 minutes, turn on the power again. When the power is restored for the 168-03 error, the display changes to Service Call 994: Error

    Get Help

    Service Call
    169: Error01: Thermistor is detected as shorted
    02: Thermistor is detected as open
    03: Thermistor is indicates high temperature error
    04: Thermistor indicates low temperature errorIs the error message displayed?

    Does this error recur?Yes

    YesRestore the power.

    After leaving the printer for 30 minutes, turn on the power again.

    Get Help

    Service Call
    170: Error
    171: Error
    Short circuit (170) or open circuit (171) of the fuser thermistor was detected.Does this error recur?YesRestore the power.
    Replace the fuser unit.

    Get Help

    Service Call
    172: Error
    173: ErrorAn abnormal (172: high or 173: low)
    temperature of the fuser thermistor was
    detectedDoes this error recur?YesRestore the power.
    Replace the fuser unit.
    When the power is restored, the display may change to Service Call 994: Error in some cases.

    Get Help

    Service Call
    181: Error
    182: Error
    183: Error
    184: Error
    185: ErrorOption unit I/F error
    (181 = Duplex Unit.
    182, 183, 184, 185 = Optional Tray)
    Does this error recur?YesRestore the power.
    Check to make sure the contact points of ryobi 3304ha error codes connector and replace the optional unit

    Get Help

    Service Call
    188: Error01: Error in
    communication
    with Port CPUDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    02: Error in
    communication
    with Driver CPU
    Does this error recur?YesReplace the Driver PCB

    Get Help

    Power Off/On
    190: ErrorSystem memory victoria write error rate this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    203: Error
    204: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    207: Error
    208: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    213: Error
    214: ErrorCU program error (not occur in oki service call 990 error operation)Does this error recur? YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Serice Call
    230: ErrorTag Reader MissingDoes this error recur?

    Does this error recur?
    Yes

    YesPower OFF/ON

    Replace the tag reader/writer PCB and the FFC.

    Replace the printer control PCB

    Get Help

    Service Call
    231: Error01: PU-Tag Reader Interface Error
    02: Tag Reader circuit abnormality
    03: Tag Interface error
    Does this error recur?

    Does this error recur?
    Yes

    YesPower OFF/ON

    Replace the tag reader/writer PCB and the FFC.

    Replace the printer control PCB

    Get Help

    Service Call
    241: Error

    245 ErrorEngine Program
    Memory Error
    241: DUPLEX Flash memory error
    242: Option Tray 2
    243: Option Tray 3
    244: Option Tray 4
    245: Option Tray 5
    Does this error recur?YesPower OFF/ON

    241: Replace the DUPLEX PCB.
    242-5: Replace the option try PCB

    Get Help

    Service Call
    247: ErrorEngine PORT CPU
    Program Memory ErrorDoes this error recur?Yes

    Power OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    249: ErrorEngine DRIVER
    CPU Program Memory ErrorDoes this error recur?Yes

    Power OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    250: ErrorSecure File Erasing ErrorAn encrypted file erasing error was detected.
    Did the user accept to execute HDD ERASE?

    ADMIN MENU
    HDD ERASE
    Informing the user of the necessity to execute Disk
    ERASE to delete the encrypted file and restore the HDD defaults

    Get Help

    Service Call
    251: ErrorSecure Disk Erasing ErrorAn Error was detected during Disk ERASE. Does this error message reappear?YesPower OFF/ON

    Replace the HDD

    Get Help

    Service Call
    254: ErrorAn unexpected error occurred during initialization of the Security mode.
    Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

    Regenerate an encryption key. If it doesn't solve the problem, replace the CU PCB

    Get Help

    Service Call
    257: ErrorAn unexpected error occurred during initialization of the HDD
    Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

    Format the HDD again. If it does not solve the problem, oki service call 990 error, replace the HDD

    Get Help

    Service Call
    260: ErrorHeater thermistor errorCycle the power.

    Replace the Fuser Unit.

    If error not cleared, oki service call 990 error, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Device api error a1200 If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).

    Get Help

    Service Call
    261: Ga-ex58 extreme b8 error side1 thermistor error (L)

    Get Help

    Service Call
    262: ErrorHeater side2 thermistor error (L)

    Get Help

    Service Call
    263: ErrorHeater side1 thermistor error (R)

    Get Help

    Service Call
    264: ErrorHeater side2 thermistor error (R)

    Get Help

    Service Call
    265: ErrorLower1 thermistor error (L)

    Get Help

    Service Call
    266: ErrorLower2 thermistor error (L)

    Get Help

    Service Call
    267: ErrorLower3 thermistor error (L)

    Get Help

    Service Call
    268: ErrorLower1 thermistor error (R)

    Get Help

    Service Call
    269: ErrorLower2 thermistor error (R)

    Get Help

    Service Call
    270: ErrorLower3 thermistor error (R)

    Get Help

    Service Call
    271: ErrorCenter NC sensor detecting error

    Get Help

    Service Call
    272: ErrorCenter NC sensor compensating error

    Get Help

    Service Call
    273: ErrorCenter NC sensor temperature after compensating error

    Get Help

    Service Call
    274: ErrorError detecting the Fuser Unit cover temperaturePower OFF/ON

    If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

    If no error 1706 sql server install to cables replace CU/PU board (ME2 Error 0x80131600 vegas and the relay board (MER PCB).

    Get Help

    Error 709Caution, unknown Consumable detected. Go to User Manual "Trouble Shooting" to restore operation.

    You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

    If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.To accept these risks and to restore function:

    1, oki service call 990 error. Turn off your product
    2. Press and hold the (CANCEL) button and turn on your product
    3. After start up, release the (CANCEL) button. Note: This operation will be recorded for future reference

    Get Help

    Power Off/On
    901: Error
    902: ErrorShort circuit (901) or open circuit (902) with the belt thermistor was detectedCheck the belt thermistor wiring, oki service call 990 error. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


    NoReplace the part or the belt unit.

    Replace the driver relay PCB

    Get Help

    Power Off/On
    903: Oki service call 990 error 904: ErrorThe oki service call 990 error thermistor detected abnormal temperature.
    903: too high
    904: too lowCheck the belt faz.net terroranschlag auf moskauer flughafen wiring, oki service call 990 error. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


    NoReplace the part or the belt unit.

    Replace the driver relay PCB

    Get Help

    Inspection is required.
    980 : ErrorMedia jamming error around fuser.Media is jammed by entangling around the fuser.
    Turn off the MFP.
    Replace the fuser.

    Get Help

    Inspection is required.
    990 : ErrorWaste toner sensor detection errorIs the K toner cartridge installed?

    Does the error occur again?No


    YesInstall the K toner cartridge.

    Be sure of cable connection, and then perform board replacement.

    Get Help

    Service Call
    993: ErrorAn error was detected with the paper thickness sensor power cableDoes this error recur?

    Does this error recur?
    Yes


    YesPower OFF/ON

    Replace the paper thickness sensor and the cable

    Replace the printer control PCB

    Get Help

    Service Call
    994: ErrorA fuser where a high temperaure error was detected is installedDoes this error recur?YesPower OFF/ON

    Replace the fuser unit

    Get Help

    Power Off/On
    FOC: ErrorCU program errorDoes this error recur?YesPower OFF/ON

    Replace the Printer control PCB

    Get Help

    Power Off/On
    FFF: ErrorCU program errorDoes this error recur?YesPower OFF/ON

    Replace the Printer control PCB

    Get Help

    Note:
    Service call errors, 171: Error, 166-02: Error, oki service call 990 error, 168-02: Error, 169-02: Error 0169-04: Error and 902: Error can occur when the printer temperature is under 0 degrees centigrade; therefore, if the printer temperature is low, turn on the printer after the printer temperature has risen enough.

    Oki service call 990 error - exact

    Oki Printer Error Code 990 clearly indicates a ‘waste toner sensor detection error’. Whenever such situation appears, you can easily deal with it by placing a quick call at OKI Printer Support Number. You need to Resolve OKI Printer Error Code 990with proper care.

    How to Fix Epson Printer Error Code 1138

    Waste Toner of OKI Printeris a container in the printer which stores the extra ink. Whenever you change the cartridge, you need to change the waste toner container as well. Moreover, You will confront such waste toner sensor detection error when the machine cannot detect the toner cartridge or the drum unit. The printer becomes unable to determine how much ink actually left in the units.

    Efficacious Solutions to Troubleshoot OKI Printer Error Code 990:

    Whenever your OKI Printer shows the OKI c5300 toner sensor error on the display screen, follow out the blog carefully. It contains all the needed information to help you rectify the error. You can also connect with OKI Printer Repair Services to get completely satisfactory results.

    • Whenever this error code appears, this most prime thing that you need to do is to check whether all the blue toner levers are firmly pushed towards the back or not.
    • As you are done with it, check the sensor. Ensure whether it needs to be cleaned or not. You can find the sensor at the back of the plastic cover on the side of the drum.
    • Use a small and lint-free cloth to clean the plastic cover and the silver arm.
    • The sensor will be a very fine powder and should also be easy to remove.
    • Make sure that the sensor lever on TS1 is pushed up or not.
    • Clean the arm properly. Also, check whether the sensor lever is pushed up as it needs to be or not.
    • It is not set properly; the machine will not pick up the sensor on the drum. Push the disc up to make this Oki Printer Error Code 990

    Call At +971505027700to Grab Round the Clock Services to Tackle Multifarious OKI Printer Error:

    If you are still confronting the OKI c5300 toner sensor error and are unable to deal with it on your own, we are ready to assist you. OKI Printer Support Phone Number is the best way to deal with any troubling error that you face. Our enthusiastic team takes no time to help you in every possible way. Hence dial the toll-free number to get personalized help at your desk accordingly.

    About Robert John

    I am Robert John working as Printer Support Expert from the past 10 years. You can Contact with me for any difficulty you face with your Printer device. We assured you for the best services and support. Check us now. View all posts by Robert John →

    Error Message List

    Wait a moment. Network initializing ...

    The network is being initialized.

    Wait for a while until the machine connects to the network.

    Checking File System

    File system in a flash memory device is being checked. Wait for a while.

    Inspection is required. PU Flash Error

    Turn off the machine, and then back on. If the same error occurs, contact your dealer.

    Inspection is required. PU Communication Error

    Turn off the machine, and then back on. If the same error occurs, contact your dealer.

    Offline Mode

    Press [Print] > [Online] on the touch panel. The (STATUS) button turns off when the machine turns online.

    Data present.

    Data remains unprinted. Wait for a while and if the message does not disappear, check the data.

    Deleting data.

    The job was cancelled or user is unauthorized. Wait for a while.

    Warming up.

    The machine is adjusting the temperature of the fuser unit. Wait for a while.

    Preparing ...

    Color registration and density are being adjusted. Wait for a while.

    Wait a moment. Executing maintenance.

    The programs on the machine are being updated.

    Do not turn off the machine until the update completes.

    The machine automatically restarts after the update completes.

    Toner Low.

    The toner indicated on the screen is low. Have a new toner cartridge ready.

    Waste Toner Full. Replace with new Toner Cartridge.

    Waste toner is full. Replace the toner cartridge with a new one.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    C Non Recommended Toner.

    An optimum C (Cyan, blue) toner cartridge is not installed.

    Use a toner cartridge that matches your machine.

    M Non Recommended Toner.

    An optimum M (Magenta, red) toner cartridge is not installed.

    Use a toner cartridge that matches your machine.

    Y Non Recommended Toner.

    An optimum Y (Yellow) toner cartridge is not installed.

    Use a toner cartridge that matches your machine.

    K Non Recommended Toner.

    An optimum K (Black) toner cartridge is not installed.

    Use a toner cartridge that matches your machine.

    Error Postscript

    A postscript error has occurred. Please check data.

    Image Drum Near Life.

    The image drum indicated on the screen is near life. Have a new image drum ready.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Fuser Near Life.

    The fuser unit is near life. Have a new fuser unit ready.

    Belt Unit Near Life.

    The belt unit is near life. Have a new belt unit ready.

    Fuser Unit Life. Install New Fuser Unit.

    The fuser unit reaches its lifetime.

    Replace the fuser unit with a new one.

    Belt Unit Life. Install New Belt Unit.

    The belt unit reaches its lifetime.

    Replace the belt unit with a new one.

    Toner empty. Replace with new Toner Cartridge.

    The toner indicated on the screen is empty. Replace the empty toner cartridge with a new one.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Toner cartridge not installed.

    A color toner cartridge indicated on the screen is not installed.

    Install the toner cartridge.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Image Drum Life. Please install new Image Drum Unit.

    The image drum indicated on the screen reaches its lifetime.

    Replace the image drum with a new one.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    [TRAY] empty.

    No paper is loaded in the indicated tray. Load paper.

    Disk Memory Full.

    Memory in the file system is full.

    Delete unnecessary files.

    The File System is write-protected.

    The file you are trying to write is write-protected.

    Contact the device administrator.

    Insufficient page memory to collate.

    Insufficient memory error has occurred during collate printing.

    Reduce the number of pages to print.

    Insufficient memory. Error: 014

    Memory full error has occurred while receiving PC Fax data. Press [Close].

    Unauthorized user, job cancelled.

    Unauthorized job was sent or unauthorized user attempted to print or send a fax. Data was deleted. Contact your administrator to use this machine.

    File erasing ...

    Stored document files are being deleted.

    Wait for a while.

    Erased Data Full

    Files supposed to be deleted are full. Erase the files.

    Expired saved files have been deleted.

    Private printing files whose storage period expired were automatically deleted.

    Disk Read/Write Error

    An error has occurred in the file system. Press [Close].

    Flash Error

    An error has occurred when firmware was being updated.

    Contact the administrator.

    Invalid print data received.

    Invalid print data or PC fax transmission data was received. To erase the message, press [Close].

    If you performed private printing, the data was deleted because it was incomplete. Print again.

    Received data has been discarded because Job Type is restricted.

    Data whose job type is not defined in the acceptable job type settings was received. The data was discarded without being processed.

    Select a job type defined in the acceptable job type settings for [Job Type] of the printer driver and print again.

    About Screens and Functions of Each Printer Driver

    Manual Request.

    Print on paper fed manually. Load paper in the MP tray.

    Change [TRAY] paper.

    The size and type of paper set in the machine do not match those indicated on the screen. Use the same size and type of paper selected on the application.

    Change MP Tray paper.

    The size or type of paper loaded in the MP tray do not match those indicated on the screen. Make sure that the size and type of paper loaded in the MP tray match those selected on the application.

    Wait a moment. Network Configuration writing ...

    Network settings for this machine is changed. The new settings are being stored. Wait for a while.

    Wait a moment. Network initializing ...

    Network settings for this machine are initializing. Wait for a while.

    Paper [TRAY] is empty. Set [MEDIA_SIZE]. Error: 490, 491, 492, 493, 494

    No paper is loaded in the indicated tray. Load paper of the displayed size.

    [TRAY] cassette is missing. Open and Close the indicated cassette. Error: 440, 441, 430, 431, 432

    The tray is not installed. Install the cassette. If the cassette is already inserted, pull it out, and then insert it again.

    Insufficient memory. Error: 420

    Data is too complicated. Memory full error has occurred during processing. Reduce the volume of the print data.

    Waste Toner Full. Replace with new Toner Cartridge. Error: 414, 415

    Waste toner of the toner cartridge is full. Opening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

    Y: Yellow, M: Magenta (red)

    Toner empty. Replace with new Toner Cartridge. Error: 410, 411, 412, 413

    The indicated cartridge ran out of toner.

    Opening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    C Non Recommended Toner. Error: 552, 556, 616, 622

    The installed C (Cyan, blue) toner cartridge is not optimum.

    We recommend using an optimum toner cartridge.

    M Non Recommended Toner.Error: 551, 555, 615, 621

    The installed M (Magenta, red) toner cartridge is not optimum.

    We recommend using an optimum toner cartridge.

    Y Non Recommended Toner. Error: 550, 554, 614, 620

    The installed Y (Yellow) toner cartridge is not optimum.

    We recommend using an optimum toner cartridge.

    K Non Recommended Toner.Error: 553, 557, 617, 623

    The installed K (Black) toner cartridge is not optimum.

    We recommend using an optimum toner cartridge.

    Toner Not Installed. Error: 610, 611, 612, 613

    A color toner cartridge indicated on the screen is not installed.

    Install the toner cartridge.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Image Drum Sensor Error. Check Image Drum. Error: 540, 541, 542, 543

    A sensor error has occurred in the image drum indicated on the screen.

    Uninstall the image drum, and then install it again.

    If the message persists, uninstall the toner cartridge and install it again.

    If the toner cartridge is not installed, install it.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Multiple sheets of paper have been fed. Reset Paper in [TRAY]. Error: 401

    The indicated tray fed multiple sheets of paper at a time.

    Remove the cassette from the tray, and then load paper again.

    Paper Size Error. Reset Paper in [TRAY]. Error: 400

    Paper size error has occurred in the indicated tray. Make sure that the size of paper loaded in the tray matches the [Paper Size] setting set on the operator panel. Load paper according to the paper size and direction set. To resume printing, open and close the output tray.

    If the setting set on the operator panel is wrong, cancel printing first, set the right paper size from [Paper Size] on the operator panel, and then print again.

    Make sure that the cassette does not feed multiple sheets of paper at a time after starting printing. If it happens, remove paper, and then load paper correctly.

    Paper jam has occurred. Please open Output Tray to remove paper. Error: 390

    Paper jammed via the paper feed path from the MP tray. Remove jammed paper.

    If the edge of the jammed paper is not visible, open the output tray and remove the paper.

    Paper jam has occurred. Pull out the [TRAY] cassette and then remove the paper. Error: 391, 392, 393

    A paper jammed via the paper feed path from the indicated tray.

    Pull out the cassette, and then remove paper. If multiple sheets of paper are fed at a time, remove paper and reload paper.

    Make sure that the paper stoppers are set in the right position.

    A paper jam has occurred under the image drum or around the fuser unit. Please remove paper. Error: 380, 381, 382, 385, 389

    A paper jam has occurred inside the machine.

    Open the output tray and remove jammed paper.

    Paper jam has occurred under the belt unit or in the fuser unit. Please remove paper. Error: 370, 371, 372

    A paper jam has occurred inside the machine.

    Open the output tray and remove jammed paper.

    Image Drum Life. Please install new Image Drum Unit. Error: 350, 351, 352, 353

    The image drum indicated on the screen reaches its lifetime.

    Replace the image drum with a new one.

    Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible, however.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Image Drum Life. Please install new Image Drum Unit. Error: 560, 561, 562, 563, 564, 565, 566, 567

    The image drum indicated on the screen reaches its lifetime.

    Replace the image drum with a new one.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Image Drum Life. Please install new Image Drum Unit. Error: 680, 681, 682, 683

    Printing has stopped because the image drum indicated on the screen reached its lifetime. Replace with a new image drum to print.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Fuser Unit Life. Install New Fuser Unit. Error: 354

    The fuser unit reaches its lifetime.

    Replace the fuser unit with a new one.

    Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

    Belt Unit Life. Install New Belt Unit. Error: 355

    The belt unit reaches its lifetime.

    Replace the belt unit with a new one.

    Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

    Waste Toner Full. Install New Belt Unit. Error: 356

    Waste toner of the belt unit is full. Replace the belt unit with a new one. Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

    Toner cartridge not properly installed. Error: 544, 545, 546, 547

    A color toner cartridge indicated on the screen is not installed.

    Make sure that the lever on the toner cartridge is fully turned and the protective tape is removed.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Image Drum not properly installed. Check Image Drum. Error: 340, 341,342, 343

    The indicated image drum is not installed correctly.

    Remove and re-install the image drum.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    The Fuser Unit is not installed correctly. Reset Fuser Unit. Error: 320

    The fuser unit is not properly installed. Remove and re-install the fuser unit.

    Belt Unit not installed correctly. Re-set the Belt Unit. Error: 330

    The belt unit is not properly installed. Remove and re-install the belt unit.

    [COVER] Open. Error: 310

    Indicated cover is open. Close the cover.

    Error: 310 The output tray.

    Power OFF/ON

    Turn off the machine, and then back on.

    If the same error occurs, contact your dealer.

    Inspection is required.

    Turn off the machine, and then back on.

    If the same error occurs, contact your dealer.

    Cancelling ...

    The cancel button was pressed while copying. The copy job is being cancelled. Wait for a while.

    Automatic document feeder (ADF) cover is open.

    The ADF cover of the scanner is open. Close the cover.

    Document jam has occurred. Open the automatic document feeder (ADF) cover on the scanner to check.

    Paper jammed in the ADF of the scanner.

    Open the ADF cover and remove jammed paper.

    Scanner lamp error check the lamp.

    Light volume of the scanner is low. Contact your dealer.

    Power OFF/ON Carriage Error <1>

    An error has occurred on the carriage of the scanner. Turn off the machine, and then back on.

    If the same error occurs, contact your dealer.

    USB Memory Full

    Scan To USB Memory was cancelled because the USB Memory is full.

    Check the free space in the USB Memory.

    Writing to USB memory failed.

    The USB Memory is write-protected. Unlock the protection.

    USB Memory disconnected.

    The USB Memory was removed while performing Scan To USB Memory. Connect USB Memory and try again.

    Connect to PC failed.

    No destination computer was found for Scan to Computer. Make sure that your computer is turned on and recordable.

    To erase the message, press [Close].

    Scan To Computer Problems

    Insufficient memory occurred during Rx.

    Memory full error has occurred during fax reception. Ensure available memory.

    Communication Error

    An error has occurred during fax transmission or fax reception.

    Telephone

    The external phone is in use. Use the device after ending the call in progress.

    File Transmission Error

    An error such as a malfunction of the server or disconnection of a LAN cable has occurred while performing Scan To shared folder.

    Check the network connection.

    To erase the message, press [Close].

    Please check SMTP settings.

    Cannot connect to the SMTP server. Check the network settings.

    Please check POP3 settings.

    Cannot connect to the POP3 server. Check the network settings.

    SMTP Login failed.

    An attempt to log into the SMTP server ended up an authentication error.

    Check the network settings.

    SMTP Auth. Unsupported

    The SMTP server does not support the authentication system.

    Check the network settings.

    POP3 Login failed.

    An attempt to log into the POP3 server ended up an authentication error.

    Check the network settings.

    Getting target IP failed. Please Check DHCP settings.

    The DHCP server cannot be detected. Check the network connection.

    Please check DNS settings.

    Cannot connect to the DNS server. Check the network connection.

    Please check Server settings.

    Cannot connect to the file server. Check the network settings.

    Server Login failed.

    Logging into the file server failed. Check the server settings.

    Entering directory failed.

    Connecting to the directory of the FTP server failed. Check the server settings.

    Changing data Transfer Type failed.

    File transmission failed because the file transfer type was not accepted by the FTP server. Change the FTP transfer type to "binary".

    File writing failed.

    Files sent using Scan To shared folder could not be written. Check the access rights for the shared folder.

    FTP destination Full.

    Memory in the FTP server is low. Delete unnecessary files and ensure the free space.

    Available memory for fax reception may be short or faxes received using Secure Receive may be left unprinted.

    Check preview images and delete unnecessary files to ensure the free space.

    Please change File Name.

    The specified file name is not acceptable. Check the FTP server settings and change the file name.

    Device communication protocol not supported.

    The server does not support CIFS or FTP. Check the server settings.

    Please check Network Share Name.

    The name of the network shared folder is not correct. Check the folder name.

    Please insert USB Memory.

    Scan To USB Memory or print from USB Memory with USB Memory not inserted was attempted.

    Insert USB Memory.

    [TRAY] cassette missing.

    The cassette in the indicated tray is pulled out.

    Install the cassette.

    Access Limitation Error. Monochrome printing was performed due to the color printing limitation.

    A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color printing.

    Access Limitation Error. Data was deleted due to the color printing limitation.

    A color print job was deleted due to an unauthorized user. Contact your administrator for color printing.

    Restricted access error. Data deleted due to printing restrictions.

    A print job was deleted due to an unauthorized user. Contact your administrator for printing.

    Incompatible USB device connected. Remove the connected USB device.

    An unsupported USB device is connected. Remove the USB device.

    Please remove the connected USB device. USB device has not been recognized.

    The connected USB device was not recognized. Remove the USB device.

    Please remove the USB Hub. USB Hub is connected.

    A USB hub is connected. Remove the USB hub. This machine does not support USB hub.

    Inspection is required. SIP Error

    Turn off the machine, and then back on. If the same error occurs, contact your dealer.

    Job Log Database Error

    A data base access error has occurred while writing or reading the job log. Turning off and on the machine may resolve the problem.

    To erase the message, press [Close].

    Job Log Buffer Full(Delete old logs)

    Old job logs were deleted, because job log buffer was full.

    A decoding error occurred. Check the image data.

    An error has occurred in the image data sent to this machine. Check the image data.

    Process has been canceled as there is no space on the device. Please free up enough memory space by reducing usage and try again.

    Processing data was cancelled due to memory full.

    Press the (Status) button and check if printing data remains on the machine. Delete the data if any data remains.

    Remaining private printing data can be deleted only by someone who set the password and the administrator.

    If an error occurs while scanning or faxing, change the scan settings to prevent the data amount from being large.

    Process has been canceled by a device error. After maintenance or change of the device, please try again.

    Processing data was cancelled because an error occurred on the machine.

    Contact your dealer.

    Access denied to PC. Please check PC.

    Connecting to a computer failed when performing Scan to Computer. Check the settings on the computer.

    Scan To Computer Problems

    Deleting data.

    This machine ran out of color toner. Color print data is being deleted.

    Wait for a while.

    Color toner empty. Job cancelled.

    This message indicates that the color print job was cancelled because toners other than black are empty. Press [Close] to exit the status window.

    Error PDF

    The PDF file is damaged.

    Check the file.

    This PDF file is password protected.

    This PDF file is password protected.

    Valid password required to print document.

    This PDF needs authentication.

    No communication with the SNTP server.

    Obtaining current time from the SNTP server failed. Check the server.

    USB Memory disconnected.

    The USB Memory was removed while printing from USB Memory. Do not remove USB Memory while printing is in progress.

    Cannot open the file.

    The specified file could not be Opened. Check the file.

    Cannot read the file.

    Files could not be read. Check the device where the files are stored.

    Image Drum Sensor Error.

    The sensor error has occurred in the image drum indicated on the screen.

    Uninstall the image drum, and then install it again.

    If the message persists, uninstall the toner cartridge and install it again.

    Rear Output Tray is open, so 2-sided printing is disabled. Error code: 581

    2-sided printing (duplex printing) failed because the rear output tray is open.

    Close the rear output tray and tray again.

    Printing was stopped. Rear Output Tray was opened during printing. Open the Output Tray. Error code: 409

    The rear output tray was moved while printing.

    Open the output tray and remove the jammed paper remaining inside of the unit.

    Wait Timeout in menu is disabled. Printing is disabled except by USB. Clear page buffer and enable time out in menu.

    Wait Timeout is disabled.

    Press [Device Settings], select [Admin Setup] > [Print Setup] > [Print menu] > [Printer Adjust] > [Timeout Injob] on the touch panel, and then select a longer print timeout value.

    Insufficient memory occurred during Fax Tx reservation.

    Insufficient memory error has occurred during Scan To fax.

    Perform the following to increase the available memory.

    • Check the reserved transmission.

    • Print the documents received with the confidential reception.

    • Delete the documents stored in the bulletin board box and images received using Secure Receive.

    Insufficient memory.

    Insufficient memory error has occurred during fax reception.

    Perform the following to increase the available memory.

    • Check the reserved transmission.

    • Check whether paper jams or paper runs out.

    • Print the documents received with the confidential reception.

    • Delete the documents stored in the bulletin board box and images received using Secure Receive.

    E-mail receiving has been cancelled.

    Receiving E-mail was cancelled because the format of the E-mail is not supported or attached file is too large.

    Check the file format and size of the attached file.

    Wireless settings are incomplete.

    Wrong values are set or items remain unset in the wireless LAN settings. Check the wireless settings.

    Not connected to wireless access point.

    No wireless LAN access points are found.

    Make sure that the access point is turned on.

    Disconnect and re-connect to wireless LAN.

    Wireless startup failed.

    Turn off the machine, check that the wireless LAN module is correctly installed, and then reboot the machine. If the error persists, contact your dealer.

    Firmware Update Error Please try again. If network doesn't work, please try firmware update over USB.

    Updating the firmware failed. Update again.

    Registering with Google Cloud Print. Don't turn off the power until registration is complete.

    This machine is being registered to the Google Cloud Print service. Wait for a while.

    Deleting from Google Cloud Print.

    This machine is being removed from the Google Cloud Print service. Wait for a while.

    Caution, unknown Consumable detected. Go to User Manual "Trouble Shooting" to restore operation. Error: 709

    You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

    If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.

    To accept these risks and to restore function;

    1. Turn off your product.

    2. Press and hold the (CLEAR) button and turn on your product.

    3. After start up, release the (CLEAR) button.

    Note: This operation will be recorded for future reference.

    Replace the image drum. 3091 3092 3093 3094 3095 Pages Left.

    The image drum indicated on the screen reaches its lifetime.

    Replace the image drum with a new one.

    C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

    Receiving data timeout.

    Data could not received within a certain period of time.

    Press [Device Settings], select [Admin Setup] > [Print Setup] > [Print menu] > [Printer Adjust] > [Timeout Injob] on the touch panel, and then select a longer print timeout value.

    IPv4 address is conflicted. Please change IPv4 address.

    The IP address assigned to this machine is duplicated with that of another device.

    Check the IP addresses, and then assign another IP address.

    Blank pages were detected on all pages. Please check how the document was set.

    Scanned pages are all blank. Turn over the document.

    Simplex printing was performed as the paper setting did not allow duplex printing.

    Duplex printing is not available on the specified paper.

    Check the size and thickness of paper.

    Press [Close].

    Changing Language. Panel operation is disabled.

    Display language is being changed.

    Wait for a while.

    Language Change Failed. Error num: %CODE%

    Switching display languages failed. Press the power button to turn off the machine, and then back on.

    Detected an abnormality of internal database. The data must be deleted. After pressing [Format], the data will be deleted, and then reboot.

    Data base is beyond restoration.

    To delete the data base, press [Format].

    Cannot print because your Summary Account balance is 0. User name for Printing: [USERNAME] Summary Account Name for Insufficient Balance: [ACCOUNTNAME] To continue the print job, increase the balance and select [Start]. To increase the balance, please contact the device administr. To cancel the print job, select [Cancel].

    The number of print jobs excesses the limit. No more print jobs are authorized. Contact your administrator.

    Copyright © 2016 Oki Electric Industry Co., Ltd. All rights reserved.

    qa_000071

    OKI Error Codes

    Service Call 001 ErrorMachine Check
    Exception hardware problem was detected (PCB failure or insufficient power capacity)
    (PDL only)
    When CE1 was not detected, SC001 occursReplace the printer control PCB

    Get Help

    Power Off/On
    002:Error
    003:Error
    005:Error
    CPU unexpected exceptionDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    012:ErrorA watchdog timeout occurred due to no system timer interrupt for unknown reasonsDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    020:ErrorThe CU FW in Nand FLASH has not been detected or a check SUM error has occurredDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    024:ErrorCU Font ROM Hash ErrorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    030:ErrorCU RAM Check ErrorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    040: ErrorCU EEPROM ErrorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    042:Error
    043:Error
    045:Error
    Flash File System ErrorFailed to access to the Flash ROM that is mounted directly on the CU PCBFormat the Flash forcibly. (This requires caution as it erases NIC-F/W.
    The NIC-F/W must be written with the maintenance utility after formatting.) If the error remains replace the printer control PCB

    Get Help

    Service Call
    051: ErrorCU Fan Error
    Abnormal condition of the CPU cooling fan on the CU PCBIs the CPU Fan connected properly?


    Does it recover from the error by replacing the fan?No
    Yes

    NoConnect it properly.
    Replace the fan.

    Replace the printer control PCB.

    Get Help

    Power Off/On
    052:Error
    DMA Abort Error was detected with Image ProcessorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    067: ErrorA communication error was detected during communication with the Sleep Mode interface monitoring program.If power cycling does not solve the problem maintenance by a service engineer is required

    Get Help

    Service Call
    069:ErrorMalfunction of the NIC chip was detectedDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    070:ErrorDetection of abnormal condition of the PostScript firmwareDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    072:ErrorI/F error between PU and CUDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    073:Error
    xxxxxxxxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    074:Error
    xxxxxxxx
    075:Error
    xxxxxxxx
    Detection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    077:Error xxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    081:ErrorDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    104:ErrorThe engine EEPROM implementation check at power on showed no problem, but after that a read/write error was detectedDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    106:ErrorAbnormal engine control logicDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    108:Error01: Detection of a watchdog timer errorDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    02: Detection of an undefined interruptionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    03: Runaway of the CPU on the PU due to noise etc.Does this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    04: Runaway of the Port CPU due to noise etc.Does this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    05: Failure of Access to the Dcon circuit of the printer control PCBDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    09: Detection of an error in clock adjustment to the duplex unitDoes this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0B: Detection of an error in clock adjustment to tray 2 Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0C: Detection of an error in clock adjustment to tray 3Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0D: Detection of a error in clock adjustment to tray 4Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0E: Detection of a error in clock adjustment to tray 5Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB

    Get Help

    0F: Communication failure with the spot color PCBDoes this error recur?

    Does this error recur?Yes

    YesPower OFF/ON

    Replace the spot color PCB

    Replace the printer control PCB

    Get Help

    10: Runaway of the Driver CPU due to noise etc.Does this error recur?

    Does this error recur?Yes

    YesPower OFF/ON

    Replace the driver relay PCB

    Replace the printer control PCB

    Get Help

    Service Call
    111:ErrorA duplex unit for another model was detectedIs a duplex unit provided for this model installed?YesInstall a correct duplex unit

    Get Help

    Service Call
    112:ErrorA 2nd Tray for another model was detectedIs a 2nd Tray provided for this model installed?YesInstall a correct 2nd Tray

    Get Help

    Service Call
    113:ErrorA 3rd Tray for another model was detectedIs a 3rd Tray provided for this model installed?YesInstall a correct 3rd Tray

    Get Help

    Service Call
    114:ErrorA 4th Tray for another model was detectedIs a 4th Tray provided for this model installed?YesInstall a correct 4th Tray

    Get Help

    Service Call
    115:ErrorA 5th Tray for another model was detectedIs a 5th Tray provided for this model installed?YesInstall a correct 5th Tray

    Get Help

    Service Call
    121:ErrorHigh Voltage power supply interface errorIs the fuse on the printer control PCB blown?

    Is the cable connecting the printer control PCB to the high voltage power supply unit connected properly?



    Is there any defective contact point?Yes


    No

    Yes



    NoReplace the printer control PCB (then check the following)

    Re-connect it properly.

    Check for defective contact points of the high voltage system

    Replace the high voltage power supply unit.

    Get Help

    Service Call
    123:ErrorAbnormal environment humidity or unconnected humidity sensorDoes this error recur?


    Does this error recur?Yes


    YesPower OFF/ON

    Replace the environmental sensor board and the FFC

    Replace the printer control PCB

    Get Help

    Service Call
    124:ErrorAbnormal environment humidityDoes this error recur?


    Does this error recur?Yes


    YesPower OFF/ON

    Replace the environmental sensor board and the FFC

    Replace the printer control PCB

    Get Help

    Service Call
    125:ErrorMulti-purpose Tray
    Home ErrorDoes the motor run in the motor testing of the PU self-diagnostic mode?Yes





    NoCheck the sensor cable for a break or short and the connector semi-locking relay PCB and the printer control PCB for abnormal condition.

    Check the hopping motor and the gear train for abnormal condition.

    Get Help

    Power Off and wait for a while
    126: Condensing ErrorDew condensation in the printer was detected.This error tends to occur after a printer is carried in from the outsides.
    Leave the printer for 2 hours to half a day at room temperature, and turn on the power.

    Does this error recur?


    Does this error recur?Yes


    YesAfter leaving the printer at room temperature, turn on the power again.



    Replace the environmental sensor board and the FFC.

    Replace the printer control PCB

    Get Help

    Service Call
    128:Error01: Fuser Exhaust
    Fan 1
    02: Low Voltage Fan
    03: PU Fan
    05: Station 1 ID
    Intake Fan
    09: Second Transfer
    Absorption Fan
    0A: Fuser Intake Fan
    0B: Station 2 ID
    Intake Fan
    0C: Duplex Fan
    0D: Fuser Exhaust
    Fan 2
    0E: Station 3 ID
    Intake Fan
    0F: Station 4 ID
    Intake Fan
    10: Station 5 ID
    Intake Fan
    Is the cable to respective fans connected properly?

    Does this error recur?No


    Yes

    No

    Re-connect it properly.


    Replace the fan motor.

    Replace the applicable PCB
    01: Driver relay PCB
    02: Printer Control PCB
    03: Printer Control PCB
    05: Driver Relay PCB
    09: Rail unit relay PCB
    0A: Driver relay PCB
    0B: Driver relay PCB
    0C: Duplex unit PCB
    0D Driver relay PCB
    0E: Driver relay PCB
    0F: Driver relay PCB
    10: Driver relay PCB

    Get Help

    Service Call
    134: ErrorLED head detection error
    (01=K, 02=C, 03=M, 04=Y, 05=W/CL)Is the fuse blown?
    134-5: Spot color PCB
    134-01 to 04: Printer
    control PCB




    Does this error recur?

    Does this error recur?Yes




    No


    Yes

    YesReplace the PCB.
    Correct the FFC connection condition between the LED head and the PCB

    Correct the FFC connection condition.

    Replace the LED head unit

    Replace either applicable PCB.
    134-01 to 04:
    Printer control PCB
    134-05: Spot color PCB

    Get Help

    Service Call
    135: Error01: Tray 1 Lift-up
    Motor Error
    02: Tray 2 Lift-up
    Motor Error
    03: Tray 3 Lift-up
    Motor Error
    04: Tray 4 Lift-up
    Motor Error
    05: Tray 5 Lift-up
    Motor ErrorRemove the paper cassette. Does the motor run in motor testing?



    Is the fuse on the PCB blown?

    Is the motor resistant value abnormal, or is the motor wire disconnected or shorted?Yes

    No


    Yes

    Yes

    NoReplace the paper cassette.

    Do the following check on motors and PCBs:

    Replace the PCB.

    Replace the motor.

    Replace the PCB.
    01: Printer Control PCB
    02 to 05: Option tray PCB

    Get Help

    07: Belt Motor Lock ErrorRemove the belt unit. Does the motor run in motor testing?



    Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire, and a broken gear?Yes

    No


    Yes


    NoReplace the Belt.

    Do the following check on motors and PCBs:

    Replace the motor, cable and belt motor driving mechanism.

    Replace the printer control PCB

    Get Help

    Service Call
    135: Error09: Fuser Motor Lock ErrorRemove the fuser. Does the motor run in motor testing?



    Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire and a broken gear?Yes

    No


    Yes


    NoReplace the fuser.

    Do the following check on motors and PCBs:

    Replace the motor, cable, fuser motor driving mechanism.

    Replace the printer control PCB

    Get Help

    11: Station 1 ID Motor Lock Error
    12: Station 2 ID Motor Lock Error
    13: Station 3 ID Motor Lock Error
    14: Station 4 ID Motor Lock Error
    15: Station 5 ID Motor Lock ErrorRemove the ID unit. Does the motor run in motor testing?



    Is the motor fuse blown?

    Is the motor wire broken or shorted

    Does the error recur?Yes

    No


    Yes

    No

    YesReplace the ID unit.

    Do the following check on motors and PCBs:

    Replace the motor.

    Replace the driver relay PCB

    Replace the ID motor driving mechanism

    Get Help

    Service Call
    143: ErrorImage drum Up/Down position detection error
    (01=K, 02=C, 03=M, 04=Y, 05=W/CL)Reinstall the ID unit and the belt unit and then power off/on. Does the error recur?

    Detach the ID unit. Remove the rear cover and inspect the initial movement. Is there any abnormality with up/down movement?Yes



    No

    YesInspect the following:



    Replace the ID unit.

    Inspect the driver replay PCB, ID up/down sensor, ID motor driving mechanism.

    Get Help

    Service Call
    147: ErrorToner supply motor
    error (01=K, 02=C, 03=M, 04=Y, 05=W/CL)Remove the toner cartridge. Does the motor run in motor testing?



    Is the motor resistant value abnormal, the motor wire disconnected or shorted?

    Does the error recur?Yes

    No


    Yes

    No

    YesReplace the toner cartridge.

    Do the following check on motors and PCBs

    Replace the motor.

    Replace the driver relay PCB

    Replace the Toner supply mechanism.

    Get Help

    Service Call
    163: ErrorToner sensor detection error
    (01=K, 02=C, 03=M, 04=Y, 05=W/CL)
    This error does not occur with the factory default settings.
    Is the stopper (orange) removed?

    Is the ID unit prism soiled?


    Does this error recur?


    Does this error recur?No


    Yes
    No

    Yes


    YesRemove the stopper.


    Clean it.
    Replace the ID unit.

    Replace the driver replay PCB

    Replace the toner low sensor board and the cable.

    Get Help

    Service Call
    166: ErrorAn abnormality was detected with the power supply temperature thermistor.
    01: The power supply thermistor is detected as shorted.
    02: The power supply thermistor is detected as open.
    03: The power supply thermistor indicates high temperature error
    04: The power supply thermistor indicates low temperature errorDoes this error recur?

    YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    167: ErrorThermistor slope errorIs the error message displayed?

    Does this error recur?Yes

    YesRestore the power

    After leaving the printer for 30 minutes, turn on the power

    Get Help

    Service Call
    168: Error01: Thermistor is
    detected as shorted
    02: Thermistor is
    detected as open
    03: Thermistor is
    indicates high
    temperature error
    04: Thermistor indicates
    low temperature
    error
    Is the error message displayed?

    Does this error recur?Yes

    YesRestore the power

    After leaving the printer for 30 minutes, turn on the power again. When the power is restored for the 168-03 error, the display changes to Service Call 994: Error

    Get Help

    Service Call
    169: Error01: Thermistor is detected as shorted
    02: Thermistor is detected as open
    03: Thermistor is indicates high temperature error
    04: Thermistor indicates low temperature errorIs the error message displayed?

    Does this error recur?Yes

    YesRestore the power.

    After leaving the printer for 30 minutes, turn on the power again.

    Get Help

    Service Call
    170: Error
    171: Error
    Short circuit (170) or open circuit (171) of the fuser thermistor was detected.Does this error recur?YesRestore the power.
    Replace the fuser unit.

    Get Help

    Service Call
    172: Error
    173: ErrorAn abnormal (172: high or 173: low)
    temperature of the fuser thermistor was
    detectedDoes this error recur?YesRestore the power.
    Replace the fuser unit.
    When the power is restored, the display may change to Service Call 994: Error in some cases.

    Get Help

    Service Call
    181: Error
    182: Error
    183: Error
    184: Error
    185: ErrorOption unit I/F error
    (181 = Duplex Unit.
    182, 183, 184, 185 = Optional Tray)
    Does this error recur?YesRestore the power.
    Check to make sure the contact points of the connector and replace the optional unit

    Get Help

    Service Call
    188: Error01: Error in
    communication
    with Port CPUDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    02: Error in
    communication
    with Driver CPU
    Does this error recur?YesReplace the Driver PCB

    Get Help

    Power Off/On
    190: ErrorSystem memory overflowDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    203: Error
    204: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    207: Error
    208: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    213: Error
    214: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

    Replace the printer control PCB

    Get Help

    Serice Call
    230: ErrorTag Reader MissingDoes this error recur?

    Does this error recur?
    Yes

    YesPower OFF/ON

    Replace the tag reader/writer PCB and the FFC.

    Replace the printer control PCB

    Get Help

    Service Call
    231: Error01: PU-Tag Reader Interface Error
    02: Tag Reader circuit abnormality
    03: Tag Interface error
    Does this error recur?

    Does this error recur?
    Yes

    YesPower OFF/ON

    Replace the tag reader/writer PCB and the FFC.

    Replace the printer control PCB

    Get Help

    Service Call
    241: Error

    245 ErrorEngine Program
    Memory Error
    241: DUPLEX Flash memory error
    242: Option Tray 2
    243: Option Tray 3
    244: Option Tray 4
    245: Option Tray 5
    Does this error recur?YesPower OFF/ON

    241: Replace the DUPLEX PCB.
    242-5: Replace the option try PCB

    Get Help

    Service Call
    247: ErrorEngine PORT CPU
    Program Memory ErrorDoes this error recur?Yes

    Power OFF/ON

    Replace the printer control PCB

    Get Help

    Service Call
    249: ErrorEngine DRIVER
    CPU Program Memory ErrorDoes this error recur?Yes

    Power OFF/ON

    Replace the printer control PCB

    Get Help

    Power Off/On
    250: ErrorSecure File Erasing ErrorAn encrypted file erasing error was detected.
    Did the user accept to execute HDD ERASE?

    ADMIN MENU
    HDD ERASE
    Informing the user of the necessity to execute Disk
    ERASE to delete the encrypted file and restore the HDD defaults

    Get Help

    Service Call
    251: ErrorSecure Disk Erasing ErrorAn Error was detected during Disk ERASE. Does this error message reappear?YesPower OFF/ON

    Replace the HDD

    Get Help

    Service Call
    254: ErrorAn unexpected error occurred during initialization of the Security mode.
    Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

    Regenerate an encryption key. If it doesn't solve the problem, replace the CU PCB

    Get Help

    Service Call
    257: ErrorAn unexpected error occurred during initialization of the HDD
    Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

    Format the HDD again. If it does not solve the problem, replace the HDD

    Get Help

    Service Call
    260: ErrorHeater thermistor errorCycle the power.

    Replace the Fuser Unit.

    If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

    If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).

    Get Help

    Service Call
    261: ErrorHeater side1 thermistor error (L)

    Get Help

    Service Call
    262: ErrorHeater side2 thermistor error (L)

    Get Help

    Service Call
    263: ErrorHeater side1 thermistor error (R)

    Get Help

    Service Call
    264: ErrorHeater side2 thermistor error (R)

    Get Help

    Service Call
    265: ErrorLower1 thermistor error (L)

    Get Help

    Service Call
    266: ErrorLower2 thermistor error (L)

    Get Help

    Service Call
    267: ErrorLower3 thermistor error (L)

    Get Help

    Service Call
    268: ErrorLower1 thermistor error (R)

    Get Help

    Service Call
    269: ErrorLower2 thermistor error (R)

    Get Help

    Service Call
    270: ErrorLower3 thermistor error (R)

    Get Help

    Service Call
    271: ErrorCenter NC sensor detecting error

    Get Help

    Service Call
    272: ErrorCenter NC sensor compensating error

    Get Help

    Service Call
    273: ErrorCenter NC sensor temperature after compensating error

    Get Help

    Service Call
    274: ErrorError detecting the Fuser Unit cover temperaturePower OFF/ON

    If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

    If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).

    Get Help

    Error 709Caution, unknown Consumable detected. Go to User Manual "Trouble Shooting" to restore operation.

    You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

    If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.To accept these risks and to restore function:

    1. Turn off your product
    2. Press and hold the (CANCEL) button and turn on your product
    3. After start up, release the (CANCEL) button. Note: This operation will be recorded for future reference

    Get Help

    Power Off/On
    901: Error
    902: ErrorShort circuit (901) or open circuit (902) with the belt thermistor was detectedCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


    NoReplace the part or the belt unit.

    Replace the driver relay PCB

    Get Help

    Power Off/On
    903: Error
    904: ErrorThe belt thermistor detected abnormal temperature.
    903: too high
    904: too lowCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


    NoReplace the part or the belt unit.

    Replace the driver relay PCB

    Get Help

    Inspection is required.
    980 : ErrorMedia jamming error around fuser.Media is jammed by entangling around the fuser.
    Turn off the MFP.
    Replace the fuser.

    Get Help

    Inspection is required.
    990 : ErrorWaste toner sensor detection errorIs the K toner cartridge installed?

    Does the error occur again?No


    YesInstall the K toner cartridge.

    Be sure of cable connection, and then perform board replacement.

    Get Help

    Service Call
    993: ErrorAn error was detected with the paper thickness sensor power cableDoes this error recur?

    Does this error recur?
    Yes


    YesPower OFF/ON

    Replace the paper thickness sensor and the cable

    Replace the printer control PCB

    Get Help

    Service Call
    994: ErrorA fuser where a high temperaure error was detected is installedDoes this error recur?YesPower OFF/ON

    Replace the fuser unit

    Get Help

    Power Off/On
    FOC: ErrorCU program errorDoes this error recur?YesPower OFF/ON

    Replace the Printer control PCB

    Get Help

    Power Off/On
    FFF: ErrorCU program errorDoes this error recur?YesPower OFF/ON

    Replace the Printer control PCB

    Get Help

    Note:
    Service call errors, 171: Error, 166-02: Error, 168-02: Error, 169-02: Error 0169-04: Error and 902: Error can occur when the printer temperature is under 0 degrees centigrade; therefore, if the printer temperature is low, turn on the printer after the printer temperature has risen enough.

    OKI MC362w Error Codes list and solutions

    OKI MC362w Error Codes list and solutions

    – Compatible Printer model: OKI MC362w
    – OKI MC362w Error Code description:

    • Code: 001
    • Description: Machine Check Exception
      A hardware error was detected (board failure or insufficient power supply capacity).
    • Troubleshooting Guides: Replace the CU/ PU board.
    • Code: 002, 006, 009, 011
    • Description: CPU Exception
    • Troubleshooting Guides: Is the error display provided again? Remove any RAM DIMM and turn off and on the MFP. Replace the CU/ PU board. Reinstall the RAM DIMM.
    • Code: 020
    • Description: CU ROM Hash Check Error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 024, 025
    • Description: Kanji Font Error
    • Troubleshooting Guides:
    • Code: 030
    • Description: CU RAM Check Error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 031 … 036
    • Description: CU optional RAM check error
    • Troubleshooting Guides: Is RAM DIMM installed properly? Does the MFP recover by replacing the RAM DIMM?
      Reinstall the RAM DIMM. Replace the RAM DIMM. Replace the CU/ PU board.
    • Code: 040
    • Description: CU EEPROM error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 041
    • Description: CU flash memory error or CU/PU board flash ROM error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 042 … 045
    • Description: Flash memory file system error
      Accessing the flash ROM directly mounted on the CU/ PU board failed.
    • Troubleshooting Guides: Accessing the flash ROM directly mounted on the CU/ PU board failed. Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 052
    • Description: Image processor driver error
    • Troubleshooting Guides: Is the error display provided again? Yes Turn off and on the MFP. Replace the CU/ PU board.
    • Code: 054
    • Description: A communication error of the scanner unit
      A communication error was detected between the Controller and scanner unit.
    • Troubleshooting Guides: Record a value displayed far right at the bottom of LCD and turn on the power unit again.
    • Code: 055
    • Description: A communication error of the scanner unit
      The Controller detected an error after communication between the Controller and scanner unit was established.
    • Troubleshooting Guides: Call for service to review the connection between the scanner and printer or to replace the device if the symptom persists after you turn on the power unit again.

    OKI MC362w error code

    Solve OKI MC362w Error codes

    • Code: 057
    • Description: The timeout of command communication of the scanner
      The timeout of command communication was detected between the Controller and scanner unit (A sub code indicates a cause).
      01: There is no ACK for a command to start scanning.
      02: There is no ACK for a command to cancel scanning.
      03: There is no ACK for a command to cancel SIP.
    • Troubleshooting Guides: Record a value displayed far right at the bottom of LCD and turn off/on the power unit.
    • Code: 058
    • Description: An error of the scanner controlling area
      An internal error was detected in the scanner controlling area ofthe Controller.
    • Troubleshooting Guides: Record a value displayed far right at the bottom of LCD and turn off/on the power unit.
    • Code: 059
    • Description: A communication error of the scanner unit
      The scanner unit detected an error after communication between the Controller and scanner unit was established.
    • Troubleshooting Guides: Call for service to review the connection between the scanner and printer or to replace the device if the symptom persists after you turn on the power unit again.
    • Code: 064
    • Description: SD Card Missing Error
    • Troubleshooting Guides: Is a SD Card installed in the unit, properly?
    • Code: 067, 068
    • Description: Interface monitor error
    • Troubleshooting Guides:
    • Code: 069
    • Description: NIC Chip Error
    • Troubleshooting Guides:
    • Code: 070
    • Description: PostScript error
      Error is deteced inside the postscript core
    • Troubleshooting Guides: Take note of the address that is displayed on LCD. Turn off and on the MFP.
    • Code: 072
    • Description: Engine interface error or CU-PU interface error
    • Troubleshooting Guides: Is the CU/PU board installed properly?
      Reinstall the CU/ PU board properly. Replace the CU/ PU board.
    • Code: 073
    • Description: Video error. An error was detected in expanding image data (an invalid data was received)
    • Troubleshooting Guides: Is the CU/PU board installed properly? Does the error occur again?
      Reinstall it properly. Change the PC to a high-specification one or decrease the resolution, and perform printing again. Replace the CU/ PU board. Replace the interface cable. Reinstall the PC printer driver.
      Is the CU/PU board installed properly? Does the error occur again? Does the error depend on print data?
      Reinstall it properly. Perform printing again. Print other data. Replace the CU/PU board. Ask design people to analyze the data.
    • Code: 074, 075
    • Description: Video error. An error was detected in expanding image data.
    • Troubleshooting Guides: Is the CU/PU installed properly? Reinstall it properly. Replace it.
    • Code: 081
    • Description: Parameter matching check error
      Reading from or writing into EEPROM or flash memory cannot be made properly.
    • Troubleshooting Guides: Reading from or writing into EEPROM or flash memory cannot be made properly. Turn off and on the MFP. Replace the CU/ PU board when the symptom persists.
    • Code: 104
    • Description: An engine EEPROM read/write error was detected.
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP Replace the CU/PU board.
    • Code: 106
    • Description: Engine control logic error
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP Replace the CU/PU board.
    • Code: 111
    • Description: Duplex unit for a different model was detected.
    • Troubleshooting Guides: Is Duplex unit for the model installed? No Install a correct Duplex unit.
    • Code: 112
    • Description: The 2nd tray for a model different from the MFP was detected.
    • Troubleshooting Guides: Is the 2nd tray for the MFP installed? No Install proper 2nd tray.
    • Code: 121
    • Description: High-voltage power supply interface error
    • Troubleshooting Guides: Is the cable between the CU/ PU board and the highvoltage power unit connected properly? Is a contact faulty?
      Reconnect it properly. Check the highvoltage line for no poor connection. Replace the highvoltage power supply.
    • Code: 122
    • Description: Rear-fan error
    • Troubleshooting Guides: Does the fan at the rear of the MFP operate? Is the connector of the fan connected properly?
      Be sure of the connection of the fan. Replace the CU/PU board. Connect the fan properly. Replace the CU/PU board.
    • Code: 123
    • Description: Ambient humidity error or non connection of humidity sensor
    • Troubleshooting Guides: Is the cable from the CU/PU board to the toner sensor board connected properly?
      Re-connect it properly. Replace the toner sensor board.
    • Code: 124
    • Description: Ambient temperature error
    • Troubleshooting Guides: Is the cable from the CU/PU board to the toner sensor board connected properly?
      Re-connect it properly. Replace the toner sensor board.
    • Code: 126
    • Description: Condensation on the device was detected.
    • Troubleshooting Guides: Condensation is likely to form in such a case that a device is carried in from the outdoors. Leave the device untouched for two hours to a half day and turn on the power unit. Does the error occur again? Yes Leave the device untouched and turn on the power unit. Replace a control panel board.
    • Code: 127
    • Description: An error of exhaust fan of the Fuser
    • Troubleshooting Guides: Is the fan’s connector properly connected? Does the error occur again?
      Connect properly. Replace the fan’s motor. Replace the PU board.
    • Code: 128:05
    • Description: Image drum fan error
    • Troubleshooting Guides: Is the connector of the fan connected properly? Does the error occur again?
      Re-connect it properly. Replace the fan motor. Replace the CU/PU board.
    • Code: 128:08
    • Description: Front fan error
    • Troubleshooting Guides: Is the connector of the fan connected properly? Does the error occur again?
      Re-connect it properly. Replace the fan motor. Replace the CU/PU board.
    • Code: 131 … 134
    • Description: LED head detection error (131=Y, 132=M, 133=C, 134=K)
    • Troubleshooting Guides: Is the LED head installed properly? Is the LED head fuse broken? Does the error occur again?
      Install the LED head unit. Check the LED head fuse. Check the fuse. Turn off and on the MFP. Replace the LED head unit.
    • Code: 142
    • Description: Image drum up-down movement position detection error
    • Troubleshooting Guides: Is the image drum unit removed and installed smoothly? Is the connector of the image drum up-down clutch is connected properly?
      Re-install it. Be sure of the connection of the image drum up-down clutch connector. Replace the toner sensor board. Connect the image drum updown clutch properly.
    • Code: 153
    • Description: Image drum unit fuse-cut error
    • Troubleshooting Guides: Is the image drum unit installed properly? Does the error occur again? Is the MFP recovered by replacing the toner sensor board.
      Re-install it. Turn off and on the MFP. Be sure of the cable connection from the CU/PU board to the toner sensor board, and then replace the toner sensor board. Replace the CU/PU board.
    • Code: 154
    • Description: Belt unit fusecut error
    • Troubleshooting Guides: Is the belt unit installed properly? Does the error occur again?
      Re-install it. Turn off and on the MFP. Be sure of cable connection, and then replace the CU/PU board.
    • Code: 155
    • Description: Fuser unit fuse-cut error
    • Troubleshooting Guides: Is the fuser unit installed properly? Does the error occur again?
      Clean the connection connector of the fuser unit, and then re-install the fuser unit. Turn off and on the MFP. Be sure of cable connection, and then replace the CU/PU board.
    • Code: 160 … 163
    • Description: Toner sensor detection error (160=Y, 161=M, 162=C, 163=K). This error does not occur with the MFP in the factory shipped configuration.
    • Troubleshooting Guides: Is the toner cartridge installed? Is the toner slide shutter set?
      Install the toner cartridge. Turn it to the fixed position. Turn off and on the MFP. Replace the toner sensor assembly.
    • Code: 167
    • Description: Thermistor slope error
    • Troubleshooting Guides: Does an error message appear? Does the error occur again?
      Turn off and on the MFP. Turn off and on the MFP after leaving it for 30 minutes.
    • Code: 168
    • Description: Compensation thermistor error
    • Troubleshooting Guides: Does an error message appear? Does the error occur again? Yes Turn off and on the MFP. Turn off and on the MFP after leaving it for 30 minutes.
    • Code: 169
    • Description: An error of the Upper Side Thermistor
    • Troubleshooting Guides: Does the error occur again? Yes Turn on the power unit. Leave the device for 30 minutes and turn on the power unit again.
    • Code: 170, 171
    • Description: A fuser thermistor short or open circuit was detected.
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the fuser unit.
    • Code: 172 … 173
    • Description: A fuser thermistor temperature error (high or low temperature) was detected.
    • Troubleshooting Guides: Does the error occur again? Turn off and on the MFP. Replace the fuser unit. Replace the lowvoltage power supply, and then replace the CU/PU board when the error occurs again.
    • Code: 174
    • Description: A backup thermistor shot circuit was detected (high temperature)
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the fuser unit.
    • Code: 175
    • Description: A backup thermistor open circuit was detected (low temperature)
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the fuser unit.
    • Code: 176, 177
    • Description: A backup thermistor temperature error (high or low temperature) was detected.
    • Troubleshooting Guides: Does the error occur again? Turn off and on the MFP. Replace the fuser unit. Replace the lowvoltage power supply.
    • Code: 182
    • Description: Option unit I/F error
    • Troubleshooting Guides: Does the error occur again? Turn off and on the MFP. Be sure of connector connection. Replace the option unit.
    • Code: 190
    • Description: System memory overflow
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the CU/PU board.
    • Code: 200, 201, 202
    • Description: PU firmware download error
      An error occurred in rewriting the PU firmware.
    • Troubleshooting Guides: An error occurred in rewriting the PU firmware. Turn off and on the MFP, and then redownload it (In general use of the MFP, this re-writing is not performed and this error does not occur).
    • Code: 203 … 214
    • Description: CU program error (203 to 214 do not occur in general use of the MFP)
      Invalid processing was performed with a CU program.
    • Troubleshooting Guides: Replace the CU/PU board.
    • Code: 209
    • Description: Custom Media Type table downloading failure
      Custom Media Type table downloading failed.
    • Troubleshooting Guides: Turn off and on the MFP, and then redownload it (In general use of the MFP, this downloading is not performed and this error does not occur).
    • Code: 231
    • Description: TAG interface error
      IA TAG interface error was detected.
      01 : A short-circuit error.
      03 : TAG communication error.
    • Troubleshooting Guides: Be sure the toner cartridges and the image drums are properly set. Replace the toner cartridges. When the error occurs again after the image drums are re-installed, be sure of the cable connection from the CU/PU board to the toner sensor board.
    • Code: 250
    • Description: SD card error
    • Troubleshooting Guides:
    • Code: 251
    • Description: SD card erasure error
    • Troubleshooting Guides:
    • Code: 252 … 255
    • Description: SD card security error
    • Troubleshooting Guides:
    • Code: 256, 257
    • Description: SD card error
    • Troubleshooting Guides:
    • Code: 802 … 808
    • Description: SU Exception
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the SU board.
    • Code: 809
    • Description: SU NAND ECC Error
      The ECC error that restoration was impossible occurred in NAND FLASH of SU.
    • Troubleshooting Guides:
    • Code: 811, 812, 813
    • Description: SU Communication Error
      Communication error between the Controller and the Scanner Unit is detected.
    • Troubleshooting Guides: Turn off and on the MFP.
    • Code: 814
    • Description: SU FW Removed
      It is an error to notify that SU FW was erased by special key operation from a panel.
    • Troubleshooting Guides:
    • Code: 890
    • Description: SU System Memory Overflow
    • Troubleshooting Guides: Does the error occur again? Yes Turn off and on the MFP. Replace the SU board
    • Code: 899
    • Description: CU Disconnect
      In the situation that communication between CU and SU was able to establish, SU FW detected that CU FW had disappeared from a communications path (an USB line).
    • Troubleshooting Guides: Is the cable from the belt thermistor to the CU/PU board connected properly? Does the error occur again?
      Connect the cable properly. Turn off and on the MFP. Replace the belt thermistor.
    • Code: 901 … 904
    • Description: Belt temperature error
      901: Short circuit
      902: Open circuit
      903: High temperature
      904: Low temperature
    • Troubleshooting Guides: Is the cable from the belt thermistor to the CU/PU board connected properly? Does the error occur again?
      Connect the cable properly. Turn off and on the MFP. Replace the belt thermistor.
    • Code: 918
    • Description: An alarm of Duplex Fan was detected.
    • Troubleshooting Guides: An error of a fan inside the Duplex. Is it reproduced by turning on thepower unit?
      Review whether or not the Duplex is installed properly. Review whether or not the fan is installed properly. Replace the fan.
    • Code: 923
    • Description: A lock error with black image drum
      The image drum does not revolve properly.
    • Troubleshooting Guides: The image drum does not revolve properly. Does the error display is provided again by turning off and on the MFP?
      Be sure the image drum is properly installed properly. Replace the image drum unit. Replace the image drum motor.
    • Code: 928
    • Description: Fuser motor lock error
    • Troubleshooting Guides: The fuser does not operate properly? Does the error occur again?
      Check that the fuser is properly installed. Replace the fuser. Replace the fuser motor.
    • Code: 933
    • Description: Tray-2 CPU clock frequency error
    • Troubleshooting Guides:
    • Code: 941, 942, 943, 944
    • Description: PU Error
      A PU error was detected.
      941 : Watch Doc Timer Error
      942 : Detection of Unassigned Interruption
      943 : CPU Error Detection 944 : Dcon Access Error
    • Troubleshooting Guides: Turn off and on the MFP. When this error occurs again, replace the CU/ PU board.
    • Code: 980
    • Description: Media jamming error around fuser.
      Media is jammed by entangling around the fuser.
    • Troubleshooting Guides: Turn off the MFP. Replace the fuser.
    • Code: 983
    • Description: Duplicate toner cartridge detection error
      Multiple toner cartridges for the same color ware detected.
    • Troubleshooting Guides: Install toner cartridges for specified colors at the proper positions.
    • Code: 990
    • Description: Waste toner sensor detection error
    • Troubleshooting Guides: Is the K toner cartridge installed? Does the error occur again?
      Install the K toner cartridge. Be sure of cable connection, and then perform board replacement.
    • Code: 991
    • Description: TAG Color Information Error
      A tag of unsettled color information was detected.
    • Troubleshooting Guides:
    • Code: FFE, FFF
    • Description: CU program error (203 to 214 do not occur in general use of the MFP)
      Invalid processing was performed with a CU program.
    • Troubleshooting Guides: Replace the CU/PU board.


    – Get more information about Epson XP 15000 troubleshooting, click here

    – Get more error code list with quick guide to fix printer product, click here
    – About get help with reseting Epson inkpad or others, click here

    Waste Ink Pad Counter Utility Functions:

    – Cleaning printhead.
    – Ink charge.
    – Fix Epson red lights blinking Error

    Epson red lights blinking 2

    – Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.
    Epson red lights blinking 2

    – Check the current value of waste ink counters and ink level counters.
    – Clear Waste Ink Counters.
    – Read and write serial number.
    – Read and write USB ID.
    – Read and write HEAD ID.
    – Make EEPROM dump, backup.
    – Paper feed test.
    – Nozzle check.
    – Color check pattern.
    – Initialize (disable) PF deterioration offset.
    – Retrieve device information

    Contact us to get support with OKI MC362w Error case

    Telegram: https://t.me/hyperaktiv
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    Or click here to get more ways.

    Filed Under: error code, OKITagged With: fix OKI MC362w, OKI MC362w Error, OKI MC362w repair service, OKI MC362w troubleshooting

    The error code Oki Printer 990 clearly indicates "a waste toner sensor detection error". Whenever such a situation appears, you can easily deal with it by placing a contact with OKI Printer Technical Support. You must correctly resolve the OKI Printer Error Code 990. OKI Printer used toner is a container in the printer that stores the extra ink. Each time you replace the cartridge, you must also replace the waste toner box. You will encounter such a waste toner sensor detection error when the machine can not detect the toner cartridge or drum. The printer is no longer able to determine the amount of ink actually left in the units.

    OKI Printer Error Code 990

    Solutions to Troubleshoot OKI Printer Error Code 990:

    Whenever your OKI printer displays an OKI c5300 toner sensor error on the display screen, carefully follow the blog. It contains all the necessary information to help you correct the error. You can also connect to OKI Printer Repair Services for completely satisfactory results.

    • Whenever this error code appears, this most prime thing that you need to do is to check whether all the blue toner levers are firmly pushed towards the back or not.
    • As you are done with it, check the sensor. Ensure whether it needs to be cleaned or not. You can find the sensor at the back of the plastic cover on the side of the drum.
    • Use a small and lint-free cloth to clean the plastic cover and the silver arm.
    • The sensor will be a very fine powder and should also be easy to remove.
    • Make sure that the sensor lever on TS1 is pushed up or not.
    • Clean the arm properly. Also, check whether the sensor lever is pushed up as it needs to be or not.
    • It is not set properly; the machine will not pick up the sensor on the drum. Push the disc up to make thisOki Printer Error Code 990

    If OKI Printer Error Code 990 persists and you can not solve it yourself, we are ready to help you. OKI Printer Support is the best way to deal with any troubling mistakes you are facing. Our enthusiastic team does not take the time to help you in any way possible.

    How to Resolve OKI Printer Error Code 990?

    Solution for OKI Printer Error Code 990:

    oki error 990

    OKI Error 990 is a ‘waste toner sensor detection error.’ You must iron out the OKI Error Code 990 carefully. The waste toner of OKI Printer is a receptacle in the printer which stockpiles the spare ink. Each and every time you alter the cartridge, you must replace the waste toner container as well.

    You will encounter waste toner sensor detection error when the machine cannot find out either the toner cartridge or the drum unit. As a result, the printer becomes incapable of establishing the amount of ink left behind in the units.

    Each time you encounter OKI Printer Error Code 990, you can take care of it by giving OKI Printer Number a call.

    Useful Solutions for Correcting OKI 990 Error Code :

    oki error 990

    On every occasion that your OKI Printer reveals the OKI c5300 toner sensor error 990 on the display screen, go along with the following steps:

    Step 1 : As soon as this error code comes into sight, examine whether or not, every single blue toner lever is thrust towards the back.

    Step 2 : After completing, inspect the sensor.

    Step 3 : Find out whether it requires cleaning or not. The sensor is generally located at the back of the plastic cover on the side of the drum.

    Step 4 : Free the plastic cover and the silver arm from dirt, marks, or stains with a tiny lint-free fabric. The sensor is an extremely fine powder and is simple to eliminate.

    Step 5 : Ensure that the sensor lever on TS1 is thrust upwards.

    Step 6 : Free the arm from dirt or impurities.

    Step 7 : Make sure you push the sensor lever in the upward direction; if you do not move it upwards, then the machine will not lift the sensor on the drum.

    Step 8 : Force the disc upward.

    Step 9 : Alternatively, you can team up with OKI Printer Repair Services to resolve OKI Printer Error 990.

    Step 10 : Dial the Printer Support to receive individualized help.

     

    Oki c301dn error 990, Oki mc363 error 990

    OKI Error Code Support

    Inspection is required. 001:ErrorMachine Check Exception hardware fault detection (board failure or poor power supply)Does this error message reappear?YesCycle the power. Replace the CU/PU board.Get HelpService Call 001 ErrorMachine Check
    Exception hardware problem was detected (PCB failure or insufficient power capacity)
    (PDL only)
    When CE1 was not detected, SC001 occursReplace the printer control PCBGet HelpPower Off/On
    002:Error
    003:Error
    005:Error
    CPU unexpected exceptionDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCBGet HelpRecovered from an error. 002:Error xxxxxxxx xxxxxxxx xxxxxxx
    003:Error xxxxxxxx xxxxxxxx xxxxxxx
    004:Error xxxxxxxx xxxxxxxx xxxxxxx
    005:Error xxxxxxxx xxxxxxxx xxxxxxx
    006:Error xxxxxxxx xxxxxxxx xxxxxxx
    007:Error xxxxxxxx xxxxxxxx xxxxxxxProgram detects the wrong processDoes this error message reappear?YesPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD. Replace the CU/PU board.Get HelpRecovered from an error.
    009:Error Recovered from an error.
    010:Error Recovered from an error.
    011:ErrorProgram detects the wrong processPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD.Get HelpPower Off/On
    012:ErrorA watchdog timeout occurred due to no system timer interrupt for unknown reasonsDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCBGet HelpService Call
    020:ErrorThe CU FW in Nand FLASH has not been detected or a check SUM error has occurredDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCBGet HelpPower OFF/ON
    024:ErrorCU Program detects the error for hash on the DIMM slotDoes this error message reappear?YesCycle the power. Replace the CU/ PU board.Get HelpService Call
    024:ErrorCU Font ROM Hash ErrorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCBGet HelpInspection is required.
    030:ErrorDetect the CU RAM Check errorDoes this error message reappear?YesRe-implement the RAM DIMM and turn on the MFP. Replace the CU/ PU board.Get HelpService Call
    030:ErrorCU RAM Check ErrorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCBGet HelpInspection is required.
    040:ErrorDetect the CU EEPROM errorDoes this error message reappear?YesCycle the power. Replace the CU/ PU board.Get HelpService Call
    040: ErrorCU EEPROM ErrorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCBGet HelpPower Off/On
    042:Error
    043:Error
    045:Error
    Flash File System ErrorFailed to access to the Flash ROM that is mounted directly on the CU PCBFormat the Flash forcibly. (This requires caution as it erases NIC-F/W.
    The NIC-F/W must be written with the maintenance utility after formatting.) If the error remains replace the printer control PCBGet HelpService Call
    051: ErrorCU Fan Error
    Abnormal condition of the CPU cooling fan on the CU PCBIs the CPU Fan connected properly?


    Does it recover from the error by replacing the fan?No
    Yes

    NoConnect it properly.
    Replace the fan.

    Replace the printer control PCB.Get HelpPower Off/On
    052:Error
    DMA Abort Error was detected with Image ProcessorDoes this error message reappear?YesPower OFF/ON

    Replace the printer control PCBGet HelpRecovered from an error. 054:Error xxx yyy zzzDetect the communication error between the Controller unit and scanner unitRecord the figures on the LCD, and close the error display.Get HelpRecovered from an error. 055:ErrorController unit cannot detect the scanner unitDoes this error message reappear?

    Does this error message reappear?Yes


    YesPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD. Check the connection between the scanner and printer.
    Replace the CU/PU board.Get HelpInspection is required. 056:ErrorController unit cannot detect the hard diskPower off the MFP and attach the hard disk and power on the MFP.Get HelpRecovered from an error. 057:ErrorDetect the time out between the Controller unit and scanner unit 01 : No ACK for read beginning command 02 : No ACK for read cancel command 03 : No ACK for SIP cancel commandPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD.Get HelpRecovered from an error. 058:ErrorDetect the error at scanner control section 01 : SIP internal error 02 : Scan Model internal error 03 : SPB internal errorPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD.Get HelpInspection is required. 067:ErrorDetect the communication error with the Sleep Mode interface supervisor program.Does this error recur?YesCycle the power. Replace the CU/PU board.Get HelpService Call
    067: ErrorA communication error was detected during communication with the Sleep Mode interface monitoring program.If power cycling does not solve the problem maintenance by a service engineer is requiredGet HelpInspection is required. 069:ErrorMalfunction of the NIC chip was detected. Does this error recur?YesCycle the power. Replace the CU/PU board.Get HelpService Call
    069:ErrorMalfunction of the NIC chip was detectedDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet HelpPower OFF/ON 070:ErrorA PSE firmware error was detected.If display the address on the LCD, record the figures and close the error display and cycle the power.Get HelpPower Off/On
    070:ErrorDetection of abnormal condition of the PostScript firmwareDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet HelpPower Off/On
    072:ErrorI/F error between PU and CUDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet HelpPower Off/On
    073:Error
    xxxxxxxxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet HelpPower OFF/ON 073:Error c/ xxxxxxxxDetect the Video circuit over run.Record the figures on the lower right side of the LCD, and cycle the power.Get HelpPower Off/On
    074:Error
    xxxxxxxx
    075:Error
    xxxxxxxx
    Detection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet HelpPower OFF/ON 075:Error c/ xxxxxxxxVideo error. An error was detected in expanding image data.Does this error recur?YesCycle the power. Replace the CU/PU board.Get HelpPower OFF/ON 077:ErrorVIC Illegal Decomp ErrorDoes this error recur?YesCycle the power. Replace the CU/PU board.Get HelpPower Off/On
    077:Error xxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet HelpRecovered from an error. 078:ErrorCommunication Error with Operator Panel UnitDoes this error recur?YesPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD. Replace the CU/PU board.Get HelpService Call
    081:ErrorDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet HelpInspection is required. 090:ErrorDetect the error at stapler unit.Does this error recur?YesCheck the stapler unit and cable. At first change the stapler unit, and if it becomes the error again, change the cable. Replace the CU/PU board. Get HelpService Call
    104:ErrorThe engine EEPROM implementation check at power on showed no problem, but after that a read/write error was detectedDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet HelpInspection is required. 105:ErrorNot detect the EEPROM at power onDoes this error recur?YesCycle the power. Replace the CU/PU board.Get HelpService Call
    106:ErrorAbnormal engine control logicDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet HelpService Call
    108:Error01: Detection of a watchdog timer errorDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet Help02: Detection of an undefined interruptionDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet Help03: Runaway of the CPU on the PU due to noise etc.Does this error recur?YesPower OFF/ON

    Replace the printer control PCBGet Help04: Runaway of the Port CPU due to noise etc.Does this error recur?YesPower OFF/ON

    Replace the printer control PCBGet Help05: Failure of Access to the Dcon circuit of the printer control PCBDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet Help09: Detection of an error in clock adjustment to the duplex unitDoes this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB
    Get Help0B: Detection of an error in clock adjustment to tray 2 Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB
    Get Help0C: Detection of an error in clock adjustment to tray 3Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB
    Get Help0D: Detection of a error in clock adjustment to tray 4Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB
    Get Help0E: Detection of a error in clock adjustment to tray 5Does this error message reappear after power restoration

    Does this error message reappear after power restoration?Yes


    YesReplace the unit concerned


    Replace the Printer Control PCB
    Get Help0F: Communication failure with the spot color PCBDoes this error recur?

    Does this error recur?Yes

    YesPower OFF/ON

    Replace the spot color PCB

    Replace the printer control PCBGet Help10: Runaway of the Driver CPU due to noise etc.Does this error recur?

    Does this error recur?Yes

    YesPower OFF/ON

    Replace the driver relay PCB

    Replace the printer control PCBGet HelpService Call
    111:ErrorA duplex unit for another model was detectedIs a duplex unit provided for this model installed?YesInstall a correct duplex unitGet HelpService Call
    112:ErrorA 2nd Tray for another model was detectedIs a 2nd Tray provided for this model installed?YesInstall a correct 2nd TrayGet HelpService Call
    113:ErrorA 3rd Tray for another model was detectedIs a 3rd Tray provided for this model installed?YesInstall a correct 3rd TrayGet HelpService Call
    114:ErrorA 4th Tray for another model was detectedIs a 4th Tray provided for this model installed?YesInstall a correct 4th TrayGet HelpService Call
    115:ErrorA 5th Tray for another model was detectedIs a 5th Tray provided for this model installed?YesInstall a correct 5th TrayGet HelpService Call
    121:ErrorHigh Voltage power supply interface errorIs the fuse on the printer control PCB blown?

    Is the cable connecting the printer control PCB to the high voltage power supply unit connected properly?



    Is there any defective contact point?YesReplace the printer control PCB (then check the following)

    Re-connect it properly.

    Check for defective contact points of the high voltage system

    Replace the high voltage power supply unit.Get HelpInspection is required. 122:ErrorLow voltage FAN errorIs the FAN of the low voltage power supply block working?


    Is the FAN connector connected correctly?No


    Yes

    No
    Yes

    Check to make sure connection of the FAN connector. Replace the low voltage power supply unit. Replace the FAN motor. Replace the low voltage power supply unit.Get HelpService Call
    123:ErrorAbnormal environment humidity or unconnected humidity sensorDoes this error recur?


    Does this error recur?Yes


    YesPower OFF/ON

    Replace the environmental sensor board and the FFC

    Replace the printer control PCBGet HelpService Call
    124:ErrorAbnormal environment humidityDoes this error recur?


    Does this error recur?Yes


    YesPower OFF/ON

    Replace the environmental sensor board and the FFC

    Replace the printer control PCBGet HelpService Call
    125:ErrorMulti-purpose Tray
    Home ErrorDoes the motor run in the motor testing of the PU self-diagnostic mode?Yes





    NoCheck the sensor cable for a break or short and the connector semi-locking relay PCB and the printer control PCB for abnormal condition.

    Check the hopping motor and the gear train for abnormal condition.Get HelpPower Off and wait for a while
    126: Condensing ErrorDew condensation in the printer was detected.This error tends to occur after a printer is carried in from the outsides.
    Leave the printer for 2 hours to half a day at room temperature, and turn on the power.

    Does this error recur?


    Does this error recur?Yes


    YesAfter leaving the printer at room temperature, turn on the power again.



    Replace the environmental sensor board and the FFC.

    Replace the printer control PCBGet HelpInspection is required. 127:ErrorFuser FAN errorIs the FAN connector connected properly?
    Does this error recur?No
    Yes
    YesRe-connect it properly. Replace the FAN motor. Replace the CU/PU board.Get HelpService Call
    128:Error01: Fuser Exhaust
    Fan 1
    02: Low Voltage Fan
    03: PU Fan
    05: Station 1 ID
    Intake Fan
    09: Second Transfer
    Absorption Fan
    0A: Fuser Intake Fan
    0B: Station 2 ID
    Intake Fan
    0C: Duplex Fan
    0D: Fuser Exhaust
    Fan 2
    0E: Station 3 ID
    Intake Fan
    0F: Station 4 ID
    Intake Fan
    10: Station 5 ID
    Intake Fan
    Is the cable to respective fans connected properly?

    Does this error recur?No


    Yes

    No

    Re-connect it properly.


    Replace the fan motor.

    Replace the applicable PCB
    01: Driver relay PCB
    02: Printer Control PCB
    03: Printer Control PCB
    05: Driver Relay PCB
    09: Rail unit relay PCB
    0A: Driver relay PCB
    0B: Driver relay PCB
    0C: Duplex unit PCB
    0D Driver relay PCB
    0E: Driver relay PCB
    0F: Driver relay PCB
    10: Driver relay PCB

    Get HelpService Call
    134: ErrorLED head detection error
    (01=K, 02=C, 03=M, 04=Y, 05=W/CL)Is the fuse blown?
    134-5: Spot color PCB
    134-01 to 04: Printer
    control PCB




    Does this error recur?

    Does this error recur?Yes




    No


    Yes

    YesReplace the PCB.
    Correct the FFC connection condition between the LED head and the PCB

    Correct the FFC connection condition.

    Replace the LED head unit

    Replace either applicable PCB.
    134-01 to 04:
    Printer control PCB
    134-05: Spot color PCBGet HelpService Call
    135: Error01: Tray 1 Lift-up
    Motor Error
    02: Tray 2 Lift-up
    Motor Error
    03: Tray 3 Lift-up
    Motor Error
    04: Tray 4 Lift-up
    Motor Error
    05: Tray 5 Lift-up
    Motor ErrorRemove the paper cassette. Does the motor run in motor testing?



    Is the fuse on the PCB blown?

    Is the motor resistant value abnormal, or is the motor wire disconnected or shorted?Yes

    No


    Yes

    Yes

    NoReplace the paper cassette.

    Do the following check on motors and PCBs:

    Replace the PCB.

    Replace the motor.

    Replace the PCB.
    01: Printer Control PCB
    02 to 05: Option tray PCBGet Help07: Belt Motor Lock ErrorRemove the belt unit. Does the motor run in motor testing?



    Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire, and a broken gear?Yes

    No


    Yes


    NoReplace the Belt.

    Do the following check on motors and PCBs:

    Replace the motor, cable and belt motor driving mechanism.

    Replace the printer control PCBGet HelpService Call
    135: Error09: Fuser Motor Lock ErrorRemove the fuser. Does the motor run in motor testing?



    Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire and a broken gear?Yes

    No


    Yes


    NoReplace the fuser.

    Do the following check on motors and PCBs:

    Replace the motor, cable, fuser motor driving mechanism.

    Replace the printer control PCBGet Help11: Station 1 ID Motor Lock Error
    12: Station 2 ID Motor Lock Error
    13: Station 3 ID Motor Lock Error
    14: Station 4 ID Motor Lock Error
    15: Station 5 ID Motor Lock ErrorRemove the ID unit. Does the motor run in motor testing?



    Is the motor fuse blown?

    Is the motor wire broken or shorted

    Does the error recur?Yes

    No


    Yes

    No

    YesReplace the ID unit.

    Do the following check on motors and PCBs:

    Replace the motor.

    Replace the driver relay PCB

    Replace the ID motor driving mechanismGet HelpInspection is required. 142:ErrorDetected a malfunction of the ID Up/Down mechanism.Connected properly?YesCheck the connection of ID Up/Down motor and sensor. Replace the CU/PU board.Get HelpService Call
    143: ErrorImage drum Up/Down position detection error
    (01=K, 02=C, 03=M, 04=Y, 05=W/CL)Reinstall the ID unit and the belt unit and then power off/on. Does the error recur?

    Detach the ID unit. Remove the rear cover and inspect the initial movement. Is there any abnormality with up/down movement?Yes



    No

    YesInspect the following:



    Replace the ID unit.

    Inspect the driver replay PCB, ID up/down sensor, ID motor driving mechanism.Get HelpService Call
    147: ErrorToner supply motor
    error (01=K, 02=C, 03=M, 04=Y, 05=W/CL)Remove the toner cartridge. Does the motor run in motor testing?



    Is the motor resistant value abnormal, the motor wire disconnected or shorted?

    Does the error recur?Yes

    No


    Yes

    No

    YesReplace the toner cartridge.

    Do the following check on motors and PCBs

    Replace the motor.

    Replace the driver relay PCB

    Replace the Toner supply mechanism.Get HelpInspection is required. 154:ErrorThe belt unit fuse blown out.Get HelpInspection is required. 155:ErrorThe fuser unit fuse blown out.Get HelpInspection is required. 160:ErrorToner sensor detection error (160=Y, 161=M, 162=C, 163=K) This error does not occur with the factory default settings.Because it is an error not to be occur in the in front of the user, change the CU/PU board when it is displayed in front of the user.Get HelpInspection is required. 161:ErrorToner sensor detection error (160=Y, 161=M, 162=C, 163=K) This error does not occur with the factory default settings.Because it is an error not to be occur in the in front of the user, change the CU/PU board when it is displayed in front of the user.Get HelpInspection is required. 162:ErrorToner sensor detection error (160=Y, 161=M, 162=C, 163=K) This error does not occur with the factory default settings.Is the toner cartridge installed? Is the lock lever of the toner set? Does this error recur?No

    No

    YesInstall the toner cartridge.
    Move the lock lever of toner cartridge to the lock position. Replace the toner sensor assembly.
    Get HelpInspection is required. 163:ErrorToner sensor detection error (160=Y, 161=M, 162=C, 163=K) This error does not occur with the factory default settings.Is the toner cartridge installed? Is the lock lever of the toner set? Does this error recur?No

    No

    YesInstall the toner cartridge.
    Move the lock lever of toner cartridge to the lock position. Replace the toner sensor assembly.
    Get HelpService Call
    163: ErrorToner sensor detection error
    (01=K, 02=C, 03=M, 04=Y, 05=W/CL)
    This error does not occur with the factory default settings.
    Is the stopper (orange) removed?

    Is the ID unit prism soiled?


    Does this error recur?


    Does this error recur?No


    Yes
    No

    Yes


    YesRemove the stopper.


    Clean it.
    Replace the ID unit.

    Replace the driver replay PCB

    Replace the toner low sensor board and the cable.
    Get HelpService Call
    166: ErrorAn abnormality was detected with the power supply temperature thermistor.
    01: The power supply thermistor is detected as shorted.
    02: The power supply thermistor is detected as open.
    03: The power supply thermistor indicates high temperature error
    04: The power supply thermistor indicates low temperature errorDoes this error recur?

    YesPower OFF/ON

    Replace the printer control PCB
    Get HelpService Call
    167: ErrorThermistor slope errorIs the error message displayed?

    Does this error recur?Yes

    YesRestore the power

    After leaving the printer for 30 minutes, turn on the power Get HelpService Call
    168: Error01: Thermistor is
    detected as shorted
    02: Thermistor is
    detected as open
    03: Thermistor is
    indicates high
    temperature error
    04: Thermistor indicates
    low temperature
    error
    Is the error message displayed?

    Does this error recur?Yes

    YesRestore the power

    After leaving the printer for 30 minutes, turn on the power again. When the power is restored for the 168-03 error, the display changes to Service Call 994: Error
    Get HelpService Call
    169: Error01: Thermistor is detected as shorted
    02: Thermistor is detected as open
    03: Thermistor is indicates high temperature error
    04: Thermistor indicates low temperature errorIs the error message displayed?

    Does this error recur?Yes

    YesRestore the power.

    After leaving the printer for 30 minutes, turn on the power again.Get HelpService Call
    170: Error
    171: Error
    Short circuit (170) or open circuit (171) of the fuser thermistor was detected.Does this error recur?YesRestore the power.
    Replace the fuser unit.Get HelpService Call
    172: Error
    173: ErrorAn abnormal (172: high or 173: low)
    temperature of the fuser thermistor was
    detectedDoes this error recur?YesRestore the power.
    Replace the fuser unit.
    When the power is restored, the display may change to Service Call 994: Error in some cases.Get HelpService Call
    181: Error
    182: Error
    183: Error
    184: Error
    185: ErrorOption unit I/F error
    (181 = Duplex Unit.
    182, 183, 184, 185 = Optional Tray)
    Does this error recur?YesRestore the power.
    Check to make sure the contact points of the connector and replace the optional unit

    Get HelpService Call
    188: Error01: Error in
    communication
    with Port CPUDoes this error recur?YesPower OFF/ON

    Replace the printer control PCBGet Help02: Error in
    communication
    with Driver CPU
    Does this error recur?YesReplace the Driver PCBGet HelpPower Off/On
    190: ErrorSystem memory overflowDoes this error recur?YesPower OFF/ON

    Replace the printer control PCB
    Get HelpPower Off/On
    203: Error
    204: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

    Replace the printer control PCB
    Get HelpPower Off/On
    207: Error
    208: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

    Replace the printer control PCB
    Get HelpPower Off/On
    213: Error
    214: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

    Replace the printer control PCB
    Get HelpSerice Call
    230: ErrorTag Reader MissingDoes this error recur?

    Does this error recur?
    Yes

    YesPower OFF/ON

    Replace the tag reader/writer PCB and the FFC.

    Replace the printer control PCB
    Get HelpService Call
    231: Error01: PU-Tag Reader Interface Error
    02: Tag Reader circuit abnormality
    03: Tag Interface error
    Does this error recur?

    Does this error recur?
    Yes

    YesPower OFF/ON

    Replace the tag reader/writer PCB and the FFC.

    Replace the printer control PCB

    Get HelpService Call
    241: Error

    245 ErrorEngine Program
    Memory Error
    241: DUPLEX Flash memory error
    242: Option Tray 2
    243: Option Tray 3
    244: Option Tray 4
    245: Option Tray 5
    Does this error recur?YesPower OFF/ON

    241: Replace the DUPLEX PCB.
    242-5: Replace the option try PCB

    Get HelpService Call
    247: ErrorEngine PORT CPU
    Program Memory ErrorDoes this error recur?Yes

    Power OFF/ON

    Replace the printer control PCB

    Get HelpService Call
    249: ErrorEngine DRIVER
    CPU Program Memory ErrorDoes this error recur?Yes

    Power OFF/ON

    Replace the printer control PCB

    Get HelpPower Off/On
    250: ErrorSecure File Erasing ErrorAn encrypted file erasing error was detected.
    Did the user accept to execute HDD ERASE?

    ADMIN MENU
    HDD ERASE
    Informing the user of the necessity to execute Disk
    ERASE to delete the encrypted file and restore the HDD defaultsGet HelpService Call
    251: ErrorSecure Disk Erasing ErrorAn Error was detected during Disk ERASE. Does this error message reappear?YesPower OFF/ON

    Replace the HDDGet HelpService Call
    254: ErrorAn unexpected error occurred during initialization of the Security mode.
    Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

    Regenerate an encryption key. If it doesn't solve the problem, replace the CU PCB

    Get HelpService Call
    257: ErrorAn unexpected error occurred during initialization of the HDD
    Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

    Format the HDD again. If it does not solve the problem, replace the HDDGet HelpService Call
    260: ErrorHeater thermistor errorCycle the power.

    Replace the Fuser Unit.

    If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

    If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).Get HelpService Call
    261: ErrorHeater side1 thermistor error (L)Get HelpService Call
    262: ErrorHeater side2 thermistor error (L)Get HelpService Call
    263: ErrorHeater side1 thermistor error (R)Get HelpService Call
    264: ErrorHeater side2 thermistor error (R)Get HelpService Call
    265: ErrorLower1 thermistor error (L)Get HelpService Call
    266: ErrorLower2 thermistor error (L)Get HelpService Call
    267: ErrorLower3 thermistor error (L)Get HelpService Call
    268: ErrorLower1 thermistor error (R)Get HelpService Call
    269: ErrorLower2 thermistor error (R)Get HelpService Call
    270: ErrorLower3 thermistor error (R)Get HelpService Call
    271: ErrorCenter NC sensor detecting errorGet HelpService Call
    272: ErrorCenter NC sensor compensating errorGet HelpService Call
    273: ErrorCenter NC sensor temperature after compensating errorGet HelpService Call
    274: ErrorError detecting the Fuser Unit cover temperaturePower OFF/ON

    If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

    If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).Get HelpError 310The top cover is open.Press the [Details] button for help.Get HelpError 311The front cover is open.Press the [Details] button for help.Get HelpError 320The fuser unit is not installed correctly.Remove and re-install the fuser unit.

    Press the [Details] button for help.Get HelpError 330The belt unit is not installed correctly.Remove and re-install the belt unit.

    Press the [Details] button for help.Get HelpError
    340
    341
    342
    343The image drum is not installed correctly.

    Error 340 - Yellow Image Drum
    Error 341 - Magenta Image Drum
    Error 342 - Cyan Image Drum
    Error 343 - Black Image DrumRemove and re-install the image drum.

    Press the [Details] button for help.Get HelpError 348The fuser unit is not installed correctly.Reset fuser unit.

    Press the [Details] button for help.Get HelpError
    350
    351
    352
    353Image Drum Life. The image drum indicated on the screen has reached its lifetime. Replace the image drum with a new one.

    Error 350 - Yellow Image Drum
    Error 351 - Magenta Image Drum
    Error 352 - Cyan Image Drum
    Error 353 - Black Image DrumOpening and closing the output tray can resume printing for a while.

    However, you should replace the image drum as soon as possible.

    Press the [Details] button for help.Get HelpError 354The fuser has reached its life.

    Replace the fuser unit with a new one.Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

    Install new fuser unit.

    Press the [Details] button for help.Get HelpError 355The transfer belt unit has reached its life.

    Replace the belt unit with a new one.Opening and closing the output tray can resume printing for a while.

    Replace with a new transfer belt unit as soon as possible to maintain print quality.

    Press the [Details] button for help.Get HelpError 356The waste toner is full.Opening and closing the output tray can resume printing for a while.

    Replace with a new belt unit as soon as possible to maintain print quality.

    Press the [Details] button for help.Get HelpError 360The Duplex Unit is open (removed).The 2-sided printing unit is not set correctly.

    Press the [Details] button for help.Get HelpError
    370
    371
    372
    373A paper jam has occurred and paper remains near the Duplex Unit.Remove the paper.

    Press the [Details] button for help.Get HelpError 380Paper jam has occurred. Open the front cover and remove the paper.

    Press the [Details] button for help.Get HelpError
    381
    382
    383
    384
    385
    389
    A paper jam has occurred under the image drum. Remove the paper.

    Press the [Details] button for help.Get HelpError 390Paper jam has occurred. Open the front cover and remove the paper.

    Press the [Details] button for help.Get HelpError 391Paper jam has occurred in Tray 1. Pull out Tray 1 cassette and remove the paper.

    Press the [Details] button for help.Get HelpError 392Paper jam has occurred in Tray 2. Pull out Tray 2 cassette and remove the paper.

    Press the [Details] button for help.Get HelpError 393Paper jam has occurred in Tray 3. Pull out Tray 3 cassette and remove the paper.

    Press the [Details] button for help.Get HelpError 394Paper jam has occurred in Tray 4. Pull out Tray 4 cassette and remove the paper.

    Press the [Details] button for help.Get HelpError 400Paper size error.

    Reset paper in tray.

    Press the [Details] button for help.Inappropriate size paper was fed from a tray. Check the paper in the tray or check for Multiple-feed.

    Open and close cover to perform recovery printing, and continue.Get HelpError 401Multiple sheets of paper have been fed. Warns that inappropriate long paper has been fed from tray.Reset paper in tray.

    Press the [Details] button for help.Get HelpError 409Printing was stopped. Rear Output Tray was opened during printing. Open the Output Tray. Open the output tray and remove the jammed paper remaining inside of the unit.Get HelpError
    410
    411
    412
    413Toner empty. Replace with new Toner Cartridge.

    C: Cyan (blue)
    M: Magenta
    Y: Yellow
    K: BlackOpening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.Get HelpError
    414
    415Waste Toner Full. Replace with new Toner Cartridge.

    Y: Yellow,
    M: MagentaOpening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.Get HelpError 540Image Drum Sensor Error. Check Image Drum.

    Something is wrong with the Yellow Image Drum sensor.Uninstall the image drum, and then install it again.

    If the message persists, uninstall the toner cartridge and install it again.

    If the toner cartridge is not installed, install it.

    Press the [Details] button for help.Get HelpError 541Image Drum Sensor Error. Check Image Drum.

    Something is wrong with the Magenta Image Drum sensor.Uninstall the image drum, and then install it again.

    If the message persists, uninstall the toner cartridge and install it again.

    If the toner cartridge is not installed, install it.

    Press the [Details] button for help.Get HelpError 542Image Drum Sensor Error. Check Image Drum.

    Something is wrong with the Cyan Image Drum sensor.Uninstall the image drum, and then install it again.

    If the message persists, uninstall the toner cartridge and install it again.

    If the toner cartridge is not installed, install it.

    Press the [Details] button for help.Get HelpError 543Image Drum Sensor Error. Check Image Drum.

    Something is wrong with the Black Image Drum sensor.Uninstall the image drum, and then install it again.

    If the message persists, uninstall the toner cartridge and install it again.

    If the toner cartridge is not installed, install it.

    Press the [Details] button for help.Get HelpError
    544
    545
    546
    547A color toner cartridge indicated on the screen is not properly installed.

    Error 544 - Yellow
    Error 545 - Magenta
    Error 546 - Cyan
    Error 547 - BlackThe toner cannot be detected.

    Make sure that the lever on the toner cartridge is fully turned and locked, and the protective tape is removed.

    Press the [Details] button for help.Get HelpError
    550
    551
    552
    553A non-recommended toner is installed.

    Error 550 - Yellow
    Error 551 - Magenta
    Error 552 - Cyan
    Error 553 - BlackInstall recommended OKI toner.

    Press the [Details] button for help.Get HelpError
    554
    555
    556
    557A non-recommended toner is installed.

    Error 554 - Yellow
    Error 555 - Magenta
    Error 556 - Cyan
    Error 557 - BlackInstall recommended OKI toner.

    Press the [Details] button for help.Get HelpError
    560
    561
    562
    563Toner empty error because a image drum has reached its life.

    Error 560 - Yellow Image Drum
    Error 561 - Magenta Image Drum
    Error 562 - Cyan Image Drum
    Error 563 - Black Image DrumInstall new image drum.

    Press the [Details] button for help.
    Get HelpError
    564
    565
    566
    567Image drum has reached end of life.

    Error 564 - Yellow Image Drum
    Error 565 - Magenta Image Drum
    Error 566 - Cyan Image Drum
    Error 567 - Black Image DrumTemporarily prolong life by pressing OK button.

    Install new image drum.

    Press the [Details] button for help.Get HelpError 581Rear Output Tray is open, so 2-sided printing is disabled.2-sided printing (duplex printing) failed because the rear output tray is open.

    Close the rear output tray and tray again.Get HelpError 587The rear cover is open.Press the [Details] button for help.Get HelpError 610The Yellow toner cartridge is not installed.Install the toner cartridge.

    Press the [Details] button for help.Get HelpError 611The Magenta toner cartridge is not installed.Install the toner cartridge.

    Press the [Details] button for help.Get HelpError 612The Cyan toner cartridge is not installed.Install the toner cartridge.

    Press the [Details] button for help.Get HelpError 613The Black toner cartridge is not installed.Install the toner cartridge.

    Press the [Details] button for help.Get HelpError
    614
    615
    616
    617A non-recommended toner is installed.

    Error 614 - Yellow
    Error 615 - Magenta
    Error 616 - Cyan
    Error 617 - BlackInstall recommended OKI toner.

    Press the [Details] button for help.Get HelpError
    620
    621
    622
    623A non-recommended toner is installed.

    Error 620 - Yellow
    Error 621 - Magenta
    Error 622 - Cyan
    Error 623 - BlackInstall recommended OKI toner.

    Press the [Details] button for help.Get HelpError
    680
    681
    682
    683Image drum has reached end of life.

    Error 680 - Yellow Image Drum
    Error 681 - Magenta Image Drum
    Error 682 - Cyan Image Drum
    Error 683 - Black Image DrumInstall new image drum.

    Press the [Details] button for help.Get HelpError 709Caution, unknown Consumable detected. Go to User Manual "Trouble Shooting" to restore operation.

    You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

    If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.
    To accept these risks and to restore function:

    1. Turn off your product
    2. Press and hold the (CANCEL) button and turn on your product
    3. After start up, release the (CANCEL) button. Note: This operation will be recorded for future referenceGet HelpPower Off/On
    901: Error
    902: ErrorShort circuit (901) or open circuit (902) with the belt thermistor was detectedCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


    NoReplace the part or the belt unit.

    Replace the driver relay PCBGet HelpPower Off/On
    903: Error
    904: ErrorThe belt thermistor detected abnormal temperature.
    903: too high
    904: too lowCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


    NoReplace the part or the belt unit.

    Replace the driver relay PCBGet HelpInspection is required.
    980 : ErrorMedia jamming error around fuser.Media is jammed by entangling around the fuser.
    Turn off the MFP.
    Replace the fuser.Get HelpInspection is required.
    990 : ErrorWaste toner sensor detection errorIs the K toner cartridge installed?

    Does the error occur again?No


    YesInstall the K toner cartridge.

    Be sure of cable connection, and then perform board replacement.Get HelpService Call
    993: ErrorAn error was detected with the paper thickness sensor power cableDoes this error recur?

    Does this error recur?
    Yes


    YesPower OFF/ON

    Replace the paper thickness sensor and the cable

    Replace the printer control PCBGet HelpService Call
    994: ErrorA fuser where a high temperaure error was detected is installedDoes this error recur?YesPower OFF/ON

    Replace the fuser unitGet HelpPower Off/On
    FOC: ErrorCU program errorDoes this error recur?YesPower OFF/ON

    Replace the Printer control PCBGet HelpPower Off/On
    FFF: ErrorCU program errorDoes this error recur?YesPower OFF/ON

    Replace the Printer control PCBGet HelpNote:
    Service call errors, 171: Error, 166-02: Error, 168-02: Error, 169-02: Error 0169-04: Error and 902: Error can occur when the printer temperature is under 0 degrees centigrade; therefore, if the printer temperature is low, turn on the printer after the printer temperature has risen enough.

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