Oki fatal error 142

oki fatal error 142

The Oki error codes 140, 141 and 142 all relate to the performance of your printers drum. The drum is crucial to the performance of your Oki printer. Is your OKI printer displaying an error code or fatal error code message? 142:Error, Detected a malfunction of the ID Up/Down mechanism. Something is wrong with the toner sensor of the indicated color or the image drum is not installed correctly. Install the toner cartridge or image drum of the. oki fatal error 142

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Oki fatal error 142

OKI C530 Color-Laserdrucker

ERROR 002 = CPU Exception
ERROR 003 = CPU Exception
ERROR 004 = CPU Exception
ERROR 005 = CPU Exception
ERROR 006 = CPU Exception
ERROR 007 = CPU Exception
ERROR 008 = CPU Exception
ERROR 009 = CPU Exception
ERROR 010 = CPU Exception
ERROR 011 = CPU Exception
ERROR 020 = CU ROM Hash Check Error
ERROR 024 = CU ROM Hash Check Error
ERROR 025 = Kanji Font Error
ERROR 030 = CU RAM Check Error
ERROR 031 = CU RAM Check Error
ERROR 036 = CU optio l RAM check error
ERROR 040 = CU EEPROM error
ERROR oki fatal error 142 = CU flash memory error or CU board flash ROM error
ERROR 042 =
ERROR 043 =
ERROR 045 =  Flash memory file system error
ERROR 052 = Image processor driver error
ERROR 067 =
ERROR 068 = Interface monitor error
ERROR 070 = PostScript error
072 ERROR xx = Oki fatal error 142 interface error or PU-CU interface error
073 ERROR = Video error. An error was detected in expanding image data (an invalid data was received)
074 ERROR xxxx =
075 ERROR xxxx = Video error. An error was detected in expanding image data.
ERROR 081 = Parameter matching check error, Reading from or writing into EEPROM or flash memory cannot be made properly.
ERROR 104 = An engine EEPROM read/write error was detected.
ERROR 106 = Engine control logic error
ERROR 112 = The 2nd tray for a model different from the printer was detected.
ERROR 121 = High-voltage power supply interface error
ERROR 122 = Rear-fan error
ERROR 123 = Ambient humidity error or non connection of humidity sensor
ERROR 124 = Ambient temperature error
128 ERROR 05 = Image drum fan error
128 ERROR 08 = Front fan error
ERROR 131 = LED head detection error (131 = Y)
ERROR 132 = LED head detection error (132 = M)
ERROR 133 = LED head detection error (133 = C)
ERROR 134 = LED head detection error (134 = K)
ERROR 142 = Image drum up-down movement position detection error
ERROR 153 = Image drum unit fuse-cut error
ERROR 154 = Belt unit fusecut error
ERROR 155 = Fuser unit fuse-cut error
ERROR 160 = Toner sensor detection error (160 = Y)
ERROR 161 = Toner sensor detection error (161 = M)
ERROR 162 = Toner sensor detection error (162 = C)
ERROR 163 = Toner sensor detection error (163 = K), This error does not occur with the printer in the factory shipped configuration.
ERROR 167 = Thermistor slope error
ERROR 168 = Compensation thermistor error
ERROR 170
ERROR 171 = A fuser thermistor short or open circuit was detected.
ERROR 172 =
ERROR 173  = A fuser thermistor temperature error (high or low temperature) was detected.
ERROR 174 = A backup thermistor shot circuit was detected (high temperature)
ERROR 175 = A backup thermistor open circuit was detected (low temperature)
ERROR 176 =
ERROR 177 = A backup thermistor temperature error (high or low temperature) was detected.
ERROR 182 = Option unit interface error
ERROR 190 = System memory overflow
ERROR 200
ERROR 202 = PU firmware download error
ERROR 203 = CU program error
ERROR 204 = CU program error
ERROR 207 = CU program error
ERROR 208 = CU program error
DOWNLOAD ERROR 209 = Custom Media Type table downloading failure, Custom Media Type table downloading failed.
ERROR 213 = CU program error
ERROR 214 = CU program error
F0C ERROR
FFE ERROR
FFF ERROR = CU program error (203 to 214 do not occur in general use of the printer), Invalid processing was performed
with a CU program.
ERROR 231 = TAG interface error, A TAG interface error was detected. 01: A short-circuit error. 02: TAG communication error.
ERROR 250 = SD card error
ERROR 251 = SD card erasure error
ERROR 252 = SD card error
ERROR 255 = SD card security error
ERROR 256 = SD card error
ERROR 257 = SD card error
ERROR 901 = Short circuit, Belt temperature error
ERROR 902 = Driver attach error circuit, Belt temperature error
ERROR 903 = High temperature, Belt temperature error
ERROR 904 = Low temperature, Belt temperature error
ERROR 923 = A lock error with black image drum
ERROR 928 = Fuser motor lock error
ERROR 933 = Tray-2 CPU clock frequency error
ERROR 980 = Duplicate toner cartridge detection error, Multiple toner cartridges for the same color ware detected.
ERROR 983 = Duplicate toner cartridge detection error, Multiple toner cartridges for the same color ware detected.
ERROR 990 = Waste toner sensor detection error
CRC CHECK NG = PU download data CRC check error, A CRC check error was detected after downloading of PU data
PU firmware and custom media data).
WDT ERROR ADR = XXXX = PU firmware ru way
COMMUNICATION ERROR = PU-CU interface oki fatal error 142 und Error Codes für Oki Laserdrucker

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  1. Field Supervisor 500+ Posts
    OKI MC861+ Fatal Error 142


    Join Date
    Jun 2009
    Location
    oxford
    Posts
    650
    Rep Power
    33

    OKI MC861+ Fatal Error 142

    I have error 142 on a MC861+ which is an ID up/Down error.

    I can see the drums moving up and down so I suspect the ID up/down sensor.

    I am struggling to find this in the parts guide and wondered if anyone here would know if it is part of another assembly.

    Thanks
    oki fatal error 142 alt="">






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Thread: Oki C9300 Error code 142

[QUOTE = fring; 306757]. Olá a todos . primeiro post aqui tão doente chegar ao ponto que eu estou correndo um Oki C9300 - Eu sei que é velho, mas eu preciso imprimir tablóide e um novo laser colorida tablóide é caro !! - E eu estou recebendo um erro de "Call Serviço 142 Erro Fatal". Às vezes, se eu desligar a máquina e voltar o erro vai embora, mas quando eu imprimir o ciano é mis-alinhados por cerca de 1/8 de polegada. Além disso, eu nunca mudaram o tambor ciano (substituíram os toner inúmeras vezes, mas não o próprio tambor) e eu nunca ter substituído a correia de transferência. Não me importo de mudar qualquer um, ou ambos se que irá corrigir oki fatal error 142 erro, mas foi na esperança de não gastar US $ 500 em meu palpite ignorante. Qualquer ajuda seria apreciada. Obrigado, oki fatal error 142, Frank [/ QUOTE]


eu tenho oki 9600 esta dando o mesmo erro de "Call Serviço 142 Erro Fatal
descobri que o erro é na roldanas da saida do papel esta travando e o sensor nao reconhece saida de papel
so que nao tenho manual de como desmontar e engraxar as roldanas

OKI Error Codes

Service Call 001 ErrorMachine Check
Exception hardware problem was detected (PCB failure or insufficient power capacity)
(PDL only)
When CE1 was not detected, SC001 occursReplace the printer control PCB

Get Help

Power Off/On
002:Error
oki fatal error 142 005:Error
CPU unexpected exceptionDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

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Power Off/On
012:ErrorA watchdog timeout occurred due to no system timer interrupt for unknown reasonsDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

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Service Call
020:ErrorThe CU FW in Nand FLASH has not been detected or oki fatal error 142 check SUM error has occurredDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

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Service Call
024:ErrorCU Font ROM Hash ErrorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

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Service Call
030:ErrorCU RAM Check ErrorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

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Service Call
040: ErrorCU EEPROM ErrorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

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Power Off/On
042:Error
043:Error
045:Error
Flash File System ErrorFailed to access to the Flash ROM that is mounted directly on the CU PCBFormat the Flash forcibly. (This requires caution as it erases NIC-F/W.
The NIC-F/W must be written with the maintenance utility after formatting.) If the error remains replace the printer control PCB

Get Help

Service Call
051: ErrorCU Fan Error
Abnormal condition of the CPU cooling fan on the CU PCBIs the CPU Fan connected properly?


Does it recover from the error by replacing the fan?No
Yes

NoConnect it properly.
Replace the fan.

Replace the printer control PCB.

Get Help

Power Off/On
052:Error
DMA Abort Error was detected with Image ProcessorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
067: ErrorA communication error was detected during communication with the Sleep Mode interface monitoring program.If power cycling does not solve the problem maintenance by a service engineer is required

Get Help

Service Call
069:ErrorMalfunction of the NIC chip was runtime error 2113 this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
oki fatal error 142 of abnormal condition of the PostScript firmwareDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
072:ErrorI/F error between PU and CUDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
073:Error
xxxxxxxxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
074:Error
xxxxxxxx
075:Error
xxxxxxxx
Detection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
077:Error xxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

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Service Call
081:ErrorDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
104:ErrorThe engine EEPROM implementation check at power on showed no problem, but after that a read/write error was detectedDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

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Service Call
106:ErrorAbnormal engine control logicDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

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Service Call
108:Error01: Detection of a watchdog timer errorDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

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02: Detection of an undefined interruptionDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

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03: Runaway of the CPU on the PU due to noise etc.Does this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

04: Runaway of the Port CPU due to noise etc.Does this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

05: Failure of Access to the Dcon circuit of the printer control PCBDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

09: Detection of an error in clock adjustment to the duplex unitDoes this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control Vertex error css Help

0B: Detection of an error in clock adjustment to tray 2 Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB

Get Help

0C: Detection of an error in clock adjustment to tray 3Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB

Get Help

0D: Detection of a error in clock adjustment to tray 4Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


Oki fatal error 142 the unit concerned


Replace the Printer Control PCB

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0E: Detection of a error in clock adjustment to tray 5Does this error message reappear after power restoration

Does oki fatal error 142 error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB

Get Help

0F: Communication failure with the spot color PCBDoes this error recur?

Does this error recur?Yes

YesPower OFF/ON

Replace the spot color PCB

Replace the printer control PCB

Get Help

10: Runaway of the Driver CPU due to noise etc.Does this error recur?

Does this error recur?Yes

YesPower OFF/ON

Replace the driver relay PCB

Replace the printer control PCB

Get Help

Service Call
111:ErrorA duplex unit for another model was detectedIs a duplex unit provided for this model installed?YesInstall a correct duplex unit

Get Help

Service Call
112:ErrorA 2nd Tray for another model was detectedIs a 2nd Tray provided for this model installed?YesInstall a correct 2nd Tray

Get Help

Service Call
113:ErrorA 3rd Tray for another model was detectedIs a 3rd Tray provided for this model installed?YesInstall a correct 3rd Tray

Get Help

Service Call
114:ErrorA 4th Tray for another model was detectedIs a 4th Tray provided for this model installed?YesInstall a correct 4th Tray

Get Help

Service Call
115:ErrorA 5th Tray for another model was detectedIs a 5th Tray provided for this model installed?YesInstall a correct 5th Tray

Get Help

Service Call
121:ErrorHigh Voltage power supply interface errorIs the fuse on the printer control PCB blown?

Is the cable connecting the printer control PCB to the high voltage power supply unit connected properly?



Is there any defective contact point?Yes


No

Yes



NoReplace the printer control PCB (then check the following)

Re-connect it properly.

Check for defective contact points of the high voltage system

Replace the high voltage power supply unit.

Get Help

Service Call
123:ErrorAbnormal environment humidity or unconnected humidity sensorDoes this error recur?


Does this error recur?Yes


YesPower OFF/ON

Replace the environmental sensor board and the FFC

Replace the printer control PCB

Get Help

Service Call
124:ErrorAbnormal environment humidityDoes this error recur?


Does this error recur?Yes


YesPower OFF/ON

Replace the environmental sensor board and the FFC

Replace the printer control PCB

Get Help

Service Call
125:ErrorMulti-purpose Tray
Home ErrorDoes the motor run in the motor testing of the PU self-diagnostic mode?Yes





NoCheck the sensor cable for a break or short and the connector semi-locking relay PCB and the oki fatal error 142 control PCB for abnormal condition.

Check the hopping motor and the gear train for abnormal condition.

Get Help

Power Off and wait for a while
126: Condensing ErrorDew condensation in the printer was detected.This error tends to occur after a printer is carried in from the outsides.
Leave the printer for 2 hours to half a day at room temperature, and turn on the power.

Does this error recur?


Does this error recur?Yes


YesAfter leaving the printer at room temperature, turn on the power again.



Replace the environmental sensor board and the FFC.

Replace the printer control PCB

Get Help

Service Call
128:Error01: Fuser Exhaust
Fan 1
02: Low Voltage Fan
03: PU Fan
05: Station 1 ID
Intake Fan
09: Second Transfer
Absorption Fan
0A: Fuser Intake Fan
0B: Station 2 ID
Intake Fan
0C: Duplex Fan
0D: Fuser Exhaust
Fan 2
0E: Station 3 ID
Intake Fan
0F: Station 4 ID
Intake Fan
10: Station 5 ID
Intake Fan
Is the cable to respective fans connected properly?

Does this error recur?No


Yes

No

Re-connect it properly.


Replace the fan motor.

Replace the applicable PCB
01: Driver relay PCB
02: Printer Control PCB
03: Printer Control PCB
05: Driver Relay PCB
09: Rail unit relay PCB
0A: Driver relay PCB
0B: Driver relay PCB
0C: Duplex unit PCB
0D Driver relay PCB
0E: Driver relay PCB
oki fatal error 142 Driver relay PCB
10: Driver relay PCB

Get Help

Service Call
134: ErrorLED head detection error
(01=K, 02=C, oki fatal error 142, 03=M, 04=Y, 05=W/CL)Is the fuse blown?
oki fatal error 142 Spot color PCB
134-01 to 04: Printer
control PCB




Does this error recur?

Does this error recur?Yes




No


Yes

YesReplace the PCB.
Correct the FFC connection condition between the LED head and the PCB

Correct the FFC connection condition.

Replace the LED head unit

Replace either applicable PCB.
134-01 to 04:
Printer control PCB
134-05: Spot color PCB

Get Help

Service Call
135: Error01: Tray 1 Lift-up
Motor Error
02: Tray 2 Lift-up
Motor Error
03: Tray 3 Lift-up
Motor Error
04: Tray 4 Lift-up
Motor Error
05: Tray 5 Lift-up
Motor ErrorRemove the paper cassette. Does the motor run in motor testing?



Is the fuse on the PCB blown?

Is the motor resistant value abnormal, or is the motor wire disconnected or shorted?Yes

No


Yes

Yes

NoReplace the paper cassette.

Do the following check on motors and PCBs:

Replace the PCB.

Replace the motor.

Replace the PCB.
01: Printer Control PCB
02 to 05: Option tray PCB

Get Help

07: Belt Motor Lock ErrorRemove the belt unit. Does the motor run in motor testing?



Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire, and a broken gear?Yes

No


Yes


NoReplace oki fatal error 142 Belt.

Do the following check on motors and PCBs:

Replace the motor, cable and belt motor driving mechanism.

Replace the printer control PCB

Get Help

Service Call
135: Error09: Fuser Motor Lock ErrorRemove the fuser. Does the motor run in motor testing?



Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire and a broken gear?Yes

No


Yes


NoReplace the fuser.

Do the following check on motors and PCBs:

Replace the motor, cable, fuser motor driving mechanism.

Replace the printer control PCB

Get Help

11: Station 1 ID Motor Lock Error
12: Station 2 ID Motor Lock Error
13: Station 3 ID Motor Lock Error
14: Station 4 ID Motor Lock Error
15: Oki fatal error 142 5 ID Motor Lock ErrorRemove the ID unit. Does the motor run in motor testing?



Is the motor fuse blown?

Is the motor wire oki fatal error 142 or shorted

Does the error recur?Yes

No


Yes

No

YesReplace the ID unit.

Do the following check on motors and PCBs:

Replace the motor.

Replace the driver relay PCB

Replace the ID motor driving mechanism

Get Help

Service Call
143: ErrorImage drum Up/Down position detection error
(01=K, 02=C, 03=M, 04=Y, 05=W/CL)Reinstall the ID unit oki fatal error 142 the belt unit and then power off/on. Does the error recur?

Detach the ID unit. Remove the rear cover and inspect the initial movement. Is there any abnormality with up/down movement?Yes



No

YesInspect the following:



Replace oki fatal error 142 ID unit.

Inspect the driver replay PCB, ID up/down sensor, ID motor driving mechanism.

Get Help

Service Call
147: ErrorToner supply motor
error (01=K, 02=C, 03=M, oki fatal error 142, 04=Y, 05=W/CL)Remove the toner cartridge. Does the motor run in motor testing?



Is the motor resistant value abnormal, the motor wire disconnected or shorted?

Does the error recur?Yes

No


Yes

No

YesReplace the toner cartridge.

Do the following check on motors and PCBs

Replace the motor.

Replace the driver relay PCB

Replace the Toner supply mechanism.

Get Help

Service Call
163: ErrorToner sensor detection error
(01=K, 02=C, 03=M, 04=Y, 05=W/CL)
This error does not occur with the factory default settings.
Is the stopper (orange) removed?

Is the ID unit prism soiled?


Does this error recur?


Does this error recur?No


Yes
No

Yes


YesRemove the stopper.


Clean it.
Replace the ID unit.

Replace the driver replay PCB

Replace the toner low sensor board and the cable.

Get Help

Service Call
166: ErrorAn abnormality was detected with the power supply temperature thermistor.
01: The power supply thermistor is detected as shorted.
02: The power supply thermistor is detected as open.
03: The power supply thermistor indicates high temperature error
04: The power supply thermistor indicates low temperature errorDoes this error recur?

YesPower OFF/ON

Replace the printer control PCB

Get Help

Service Call
167: ErrorThermistor slope errorIs the error message displayed?

Does this error recur?Yes

YesRestore the power

After leaving the printer for 30 minutes, turn on the power

Get Help

Service Call
168: Error01: Thermistor is
detected as shorted
02: Thermistor is
detected as open
03: Thermistor is
indicates high
temperature error
04: Thermistor indicates
low temperature
error
Is the error message displayed?

Does this error recur?Yes

YesRestore the power

After leaving the printer for 30 minutes, turn on the power again. When the power is restored for the 168-03 error, the display changes to Service Call 994: Error

Get Help

Service Call
169: Error01: Thermistor is detected as shorted
02: Thermistor is detected as open
03: Thermistor is indicates high temperature error
04: Thermistor indicates low temperature errorIs the error message displayed?

Does this error recur?Yes

YesRestore the power.

After leaving the printer for 30 minutes, turn on the power again.

Get Help

Service Call
170: Error
171: Error
Short circuit (170) or open circuit (171) of the fuser thermistor was detected.Does this error recur?YesRestore the power.
Replace the fuser unit.

Get Help

Service Call
172: Error
173: ErrorAn abnormal (172: high or 173: low)
temperature of the fuser thermistor was
detectedDoes this error recur?YesRestore the power.
Replace the fuser unit.
When the power is restored, the display may change to Service Call 994: Error in some cases.

Get Oki fatal error 142 Call
181: Error
182: Error
183: Error
184: Error
185: ErrorOption unit I/F error
(181 = Duplex Unit.
182, 183, 184, 185 = Optional Tray)
Does this error recur?YesRestore the power.
Check to make sure the contact points of the connector and replace the optional unit

Get Help

Service Call
188: Error01: Error in
communication
with Port CPUDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

02: Error in
oki fatal error 142 communication
with Driver CPU
Does this error recur?YesReplace the Driver PCB

Get Help

Power Off/On
190: ErrorSystem memory overflowDoes this error recur?YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
203: Error
204: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
207: Error
208: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
213: Error
214: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

Replace the printer control PCB

Get Help

Serice Call
230: ErrorTag Reader MissingDoes this error recur?

Does this error recur?
Yes

YesPower OFF/ON

Replace the tag reader/writer PCB and the FFC.

Replace the printer control PCB

Get Help

Service Call
231: Error01: PU-Tag Reader Interface Error
02: Tag Reader circuit abnormality
03: Tag Interface error
Does this error recur?

Does this error recur?
Yes

YesPower OFF/ON

Replace the tag reader/writer PCB and the FFC.

Replace the printer control PCB

Get Help

Service Call
241: Error

245 ErrorEngine Program
Memory Error
241: DUPLEX Flash memory error
242: Option Tray 2
243: Option Tray 3
244: Option Tray 4
245: Option Tray 5
Does this error recur?YesPower OFF/ON

241: Replace the DUPLEX PCB.
242-5: Replace the option try PCB

Get Help

Service Call
247: ErrorEngine PORT CPU
Program Memory ErrorDoes this error recur?Yes

Power OFF/ON

Replace the printer control PCB

Get Help

Service Call
249: ErrorEngine DRIVER
CPU Program Memory ErrorDoes this error recur?Yes

Power OFF/ON

Replace the printer control PCB

Get Help

Power Off/On
250: ErrorSecure File Erasing ErrorAn encrypted file erasing error was detected.
Did the user accept to execute HDD ERASE?

ADMIN MENU
HDD ERASE
Informing the user of the necessity to execute Disk
ERASE to delete the encrypted file and restore the HDD defaults

Get Help

Service Call
251: ErrorSecure Disk Erasing ErrorAn Error was detected during Disk ERASE. Does this error message reappear?YesPower OFF/ON

Replace the HDD

Get Help

Service Call
254: ErrorAn unexpected error occurred during initialization of the Security mode.
Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

Regenerate an encryption key. If it doesn't solve the problem, replace the CU PCB

Get Help

Service Call
257: ErrorAn unexpected error occurred during initialization of the HDD
Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

Format the HDD again. If it does not solve the problem, replace the HDD

Get Help

Service Call
260: ErrorHeater thermistor errorCycle the power.

Replace the Fuser Unit.

If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).

Get Help

Service Call
261: ErrorHeater side1 thermistor error (L)

Get Help

Service Call
262: ErrorHeater side2 thermistor error (L)

Get Help

Service Call
263: ErrorHeater side1 thermistor error (R)

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Service Call
264: ErrorHeater side2 thermistor error (R)

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Service Call
265: ErrorLower1 thermistor error (L)

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Service Call
266: ErrorLower2 thermistor error (L)

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Service Call
267: ErrorLower3 thermistor error (L)

Get Help

Service Call
268: ErrorLower1 thermistor error (R)

Get Help

Service Call
269: ErrorLower2 thermistor error (R)

Get Help

Service Call
270: ErrorLower3 thermistor error (R)

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Service Call
271: ErrorCenter NC sensor detecting error

Get Help

Service Call
272: ErrorCenter NC sensor compensating error

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Service Call
273: ErrorCenter NC sensor temperature after compensating error

Get Help

Service Call
274: ErrorError detecting the Fuser Unit cover temperaturePower OFF/ON

If error not cleared, oki fatal error 142, power Oki fatal error 142 and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).

Get Help

Error 709Caution, unknown Consumable detected. Go to User Manual "Trouble Shooting" to restore operation.

You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.To accept these risks and to restore function:

1. Turn off your product
2. Press and hold the (CANCEL) button and turn on your product
3. After start up, release the (CANCEL) button. Note: This operation will be recorded for future reference

Get Help

Power Off/On
901: Error
902: ErrorShort circuit (901) or open circuit (902) with the belt thermistor was detectedCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


NoReplace the part or the belt unit.

Replace the driver relay PCB

Get Help

Power Off/On
903: Error
904: ErrorThe belt thermistor detected abnormal oki fatal error 142 903: too high
904: too lowCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


NoReplace the part or the belt unit.

Replace the driver relay PCB

Get Help

Inspection is required.
980 : ErrorMedia jamming error around fuser.Media is jammed by entangling around the fuser.
Turn off the MFP.
Replace the fuser.

Get Help

Inspection is required.
990 : ErrorWaste toner sensor detection errorIs the K toner cartridge installed?

Does the error occur again?No


YesInstall the K toner cartridge.

Be sure of cable connection, oki fatal error 142, and then perform board replacement.

Get Help

Service Call
993: ErrorAn error was detected with the paper thickness sensor power cableDoes this error recur?

Does this error recur?
Yes


YesPower OFF/ON

Replace the paper thickness sensor and the cable

Replace the printer control PCB

Get Help

Service Call
994: ErrorA fuser where a high temperaure error was detected is installedDoes this error recur?YesPower Oki fatal error 142 Replace the fuser unit

Get Help

Power Off/On
FOC: ErrorCU program errorDoes this error recur?YesPower OFF/ON

Replace the Printer control PCB

Get Help

Power Off/On
FFF: ErrorCU program errorDoes this error recur?YesPower OFF/ON

Replace the Printer control PCB

Get Help

Note:
Service call errors, 171: Error, 166-02: Error, 168-02: Error, oki fatal error 142, 169-02: Error 0169-04: Error and 902: Error can occur when the printer temperature is under 0 degrees centigrade; therefore, if the printer temperature is low, oki fatal error 142, turn on the printer after the printer temperature has risen enough.

Oki printer errors 140, 141 and 142

The Oki error codes 140, 141 and 142 all relate to the performance of your printers drum. The drum is crucial to the performance of your Oki printer, oki fatal error 142, so you’ll need to resolve the problem before you’re allowed to print again.

The number you are receiving indicates which drum is having the issue:

  • Error 140 – Yellow Oki Drum
  • Error 141 – Magenta Oki Drum
  • Error 142 – Cyan Oki Crum

Have you recently replaced the drum in your Oki machine?

This is likely causing the fault, so remove it from your machine and attempt to re-install it.

If the error persists, and you’re certain you’ve installed the drum unit correctly, contact Oki for further assistance on getting rid of the error. (Either email them or phone customer support on 01753 819819)

If you've not recently replaced your drum

Go into your printers menu and find the remaining life of the drum in your Oki printer. If it is reporting close to 0% we’d advise replacing that drum, which should resolve the issue.

If all of them seem fit and healthy, and the error persists, there’s likely an internal issue in your machine and you’ll need to contact Oki support.

Códigos de error de servicio en impresoras OKI e Intec

MessageCauseError DescriptionSolutionsService CallCPU ExceptionIs the error message displayed again?YesTurn the printer off/on.001: ErrorIs the error message displayed again?YesReplace the CRM board.~(The EEPROM needs replacement.)011: ErrorService CallCU ROM HashIs the program ROM DIMM installedNoRe-install the program ROM DIMM.020: ErrorCheck Error 1properly?Can the printer recover from the error byYesReplace the program ROM DIMM.replacing the program ROM DIMM?NoReplace the CRM board.(The EEPROM needs replacement.)Service CallCU Slot1 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.030: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallCU Slot2 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.031: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallCU Slot3 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.032: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallCU Slot4 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.033: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallRAM ConfigurationIs the installation order followed?NoCorrect the installation order.034: ErrorError.YesReplace the RAM DIMMs.The CU RAMCan the printer recover from the error byNoReplace the CRM board.installation orreplacing the RAM DIMMs?(The EEPROM needs replacement.)derwas not followed.Service Call 035: ErrorSlot1 RAM Spec Error, oki fatal error 142. The CU RAM Slot1 DIMM specification is not supported.Is the RAM DIMM a genuine part? Is the concerned RAM DIMM installed properly? Can the printer recover from the error by replacing the RAM DIMM?No No Yes NoUse a genuine RAM DIMM. Re-install oki fatal error 142 concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement.)Service CallSlot2 RAM Spec Error.Is the RAM DIMM a genuine part?NoUse a genuine RAM DIMM.036: ErrorThe CU RAM Slot2Is the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.DIMM specificationproperly?YesReplace the RAM DIMM.is not supported.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service Call 037: ErrorSlot3 RAM Spec Error. The CU RAM Slot3 DIMM specification is notsupported.Is the RAM DIMM a genuine part? Is the concerned RAM DIMM installed properly? Can the printer recover from the error by replacing the RAM DIMM?No No Yes NoUse a genuine RAM DIMM. Re-install the concerned RAM DIMM. Replace the RAM DIMM. Replace the Oki fatal error 142 board. (The EEPROM needs replacement.)Service Call 038: ErrorSlot4 RAM Spec Error. Canon mp250 error 03 CU RAM Slot4 DIMM specification is notsupported.Is the Oki fatal error 142 DIMM a genuine part? Is the concerned Sl-c3000 hdd2 error DIMM installed properly? Can the printer recover from the error by replacing the RAM DIMM?No No Yes NoUse a genuine RAM DIMM. Re-install the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs oki fatal error 142 Call 040: ErrorCU EEPROM ErrorCan the printer recover from the error by replacing the EEPROM on the CU board?YesReplace the EEPROM. (Settings of the user must be restored on the new.)NoReplace the CRM board. (The EEPROM needs replacement.)Service Call 041: ErrorU Flash Error. On-CU-board Flash ROM ErrorDoes the error message appear again?YesReplace the CRM board. (The EEPROM needs replacement.)Service Call 050: ErrorOperator Panel ErrorDoes the error message appear again?YesSee the flowchart for the problems with no LCD message displayed.Service Call 051: ErrorCU Fan Error, oki fatal error 142. On-CU-board CPU Cooling Fan ProblemIs the on-CU-board connector connected properly? Can the printer recover from the error by replacing the fan?No Yes NoConnect the connector properly. Replace the fan. Replace the CRM board. (The EEPROM needs replacement.)Service Call 063: ErrorNetwork Comm.Error. CU ~ NIC H/W I/F ProblemIs the network board installed properly? Can the printer recover from the error by replacing the network board?No Yes NoInstall the network board properly, oki fatal error 142. Replace the network board. Replace the CRM board, oki fatal error 142. (The EEPROM needs replacement.)Service Call 070: ErrorCANT_HAPPEN, oki fatal error 142. PS F/W Problem DetectionIs it recovered by turning the printer off/on.NoReplace the CRM board. (The EEPROM needs replacement.)Service Call 072: ErrorEngine Communication Error PU ~ CU I/F ErrorIs the CU Assy installed properly? Can the printer recover from the error by replacing the CRM board?No Yes NoInstall the CU Assy properly. Replace the CRM board, oki fatal error 142. (The EEPROM needs replacement.) Replace the PU board.Service Call 073: Error ~ 075: ErrorVideo Overrun DetectIs the CU Assy installed properly? Can the printer recover from the error by replacing the CRM board?No YesInstall the CU Assy oki fatal error 142. Replace the CRM board, oki fatal error 142. (The EEPROM needs replacement.)Service Call 100/101:ErrorError detected at Engine ROM Checksum when turned on.Does the error repeat?No YesReplace the PU board. Replace the engine control board (71K).Service Call 102: ErrorError detected at Engine RAM Read/Write when turned on.Does the error repeat?YesReplace the engine control board (71K).Service Call 103: ErrorError detected at Engine SRAM Read/Write when turned on.Does the error repeat?YesReplace the engine control board (71K).Service Call 104: ErrorError detected at Engine EEPROM Checksum when turned on.Does the error repeat?YesReplace the engine control board (71K).Service Call 105: ErrorEEPROM not detected when turned on.No EEPROM?YesConfirm the existence of EEPROM. Without it, mount an EEPROM.Does the error repeat?YesReplace the engine control board (71K).Service Call 106: ErrorError detected at Engine Control Logic.Does the error repeat?YesReplace the engine control board (71K).Service Call 120: Error ~ 122: ErrorError detected at the Power unit cooling fan in the Controller cavity.1) Is the error message displayed? 2) Does the error repeat?Yes O/s-error os 8 off/on the printer. Replace the Fan motor.Service Call 123: ErrorInappropriate ambient RH detected by a sensor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer, oki fatal error 142. Replace the RH sensor.Service Call 124: ErrorInappropriate ambient temp. detected by a sensor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the temperature sensor.Service Call 125: ErrorError detected at the MT home position.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer, oki fatal error 142. Replace the MT.Service Call 130: ErrorTemperature rise at the LED head detected.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off the printer, leave it for 30 min and then turn it on again. Replace the LED head unit.Service Call 131: Error ~ 134: ErrorNo LED head unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the LED head mounted properly? oki fatal error 142 Does the error repeat?Yes Yes YesVerify the installation of the LED head. Turn off/on the printer. Replace the LED head Assy.Service Call 140: Error ~ 142: ErrorError detected with the D located at appropriate position.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Drum Assy.Service Call 150: Error ~Fuse in the ID unit has not been blown.Is the ID unit mounted properly?YesConfirm the cable connection, or replace the Engine board.153: Error    Service Call 154: ErrorFuse in the Belt unit has not been blown.Is the Belt unit mounted properly?YesConfirm the cable connection, or replace the Engine board.Service Call 155: ErrorFuse in the Fuser unit has not been blown.Is the Fuser unit mounted properly?YesConfirm the cable connection, or replace the Engine board.Service Call 160: Error ~ 163: ErrorError detected by Toner sensor.1) Is the error message displayed? 2) Does the error repeat?Yes YesReplace Toner sensor or Assy (Y71-PWB). Same as the above.Service Call 170: Error 171: Error 174: Error 175: ErrorShort or open circuit detected at the Fusert hermistor. (H or L temperature error)1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Thermistor and turn off the printer. Leave it for 30 min.Service Call 172: Error 176: ErrorHigh temperature error detected at Thermistor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Thermistor and turn off the r error in inheritsx data.frame. Leave it for 30 min.Service Call 173: Error 177: ErrorLow temperature error detected at Thermistor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer, oki fatal error 142. Replace the Thermistor or heater and turn off the printer.Service Call 181: Error ~ 186: ErrorCommunication failure with an option unit detected by Engine1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the option unit.Close Cover 310: CCCC CoverOpen (* = A4, B4 etc.)Printer engine cover is open.1) Is the Top cover open? 2) Does the Cover switch operatenormally?Yes Yes NoClose the Top cover. Close the Side cover. Replace the Cover switch.Check Fuser 320: Fuser ErrorNo Fuser unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the Fuser unit mounted properly? 3) Does the error repeat?Yes No YesConfirm the existence of the unit. Re-install the Fuser unit and turn off/on the printer. Replace the Fuser unit Assy.Check Belt 330: Belt ErrorNo Belt unit detected when turning on the printer or closing the cover.1) Is the error ioncube error 20008 displayed? 2) Is the Belt oki fatal error 142 mounted properly? 3) Does the error repeat?Yes No YesConfirm the existence of the unit. Re-install the Belt unit and turn off/on the printer. Replace the Belt unit Assy.Check Drum 340~343: Drum ErrorNo ID unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the ID unit mounted properly? 3) Does the error repeat?Yes No YesConfirm the existence of the unit. Re-install the ID unit and turn off/on the printer. Replace the ID unit Assy.Install New Drum 350: Y Drum Life 351: M Drum Life 352: C Drum Life 353: K Drum LifeEnd of the ID unit life. more copies printed.Is it displayed soon after the ID unit replacement?Yes NoConfirm the life of the ID unit. Replace the ID unit.Install Duplex Unit 360: No Duplex unitThe Duplex unit is removed from the printer.Recovered if the Duplex unit is inserted again?Yes NoNormal Replace the Duplex unit or Engine board.Check DUPLEX 370: Paper JamPaper jam detected after paper reverse in the Duplex unit.1) Is a paper jammed in the Duplex unit?Yes NoRemove the jammed paper. Check the Duplex unit, or replace it.Check DUPLEX 371: Paper JamPaper jam detected at the Duplex unit1) Is a paper jammed in the Duplex unit?Yes NoRemove the oki fatal error 142 paper. Check the Duplex unit, or replace it.Check DUPLEX 372: Paper JamPaper jam detectedd uring paper feed from the Duplex unit.1) Does misfeed occur in the Duplex unit?Yes NoRemove the misfed paper and close the cover, oki fatal error 142. Check the Duplex unit, or replace it.Open Side Cover 380: Paper JamPaper jam during paper feed from the Cassette 1, 2, 3, 4 or 5.1) Does misfeed occur in the specified cassette?Yes NoRemove the jammed paper and install the cassette. Check the Cassette 1, 2, 3, 4 or 5, or replace it.Open Stacker Cover 381: Paper JamPaper jam detected btwn the B ID and Fuser.1) Is a paper jammed between the Y ID and Fuser? 2) Is the load on the Fuser unit normal?Yes NoRemove the jammed paper. Replace the Fuser unit.Open Stacker Cover 382: Paper JamPaper jam detected in the Fuser unit or btwn the Fuser and paper ejection.1) Is a paper jammed in the Fuser unit or between the Y ID and Fuser unit? 2) Is oki fatal error 142 Paper eject switch work normally?Yes NoRemove the jammed paper. Replace the Fuser unit.Open Stacker Cover 383: Paper JamPaper jam detected on paper entering the Duplex unit.1) Is a paper jammed at the entrance of the Duplex unit or in the unit?Yes NoRemove the jammed paper and close. Check the Duplex unit, or replace it.Check MP Tray 390: Paper JamPaper jam during paper feed from the MP Tray.1) Does misfeed occur around the MP Tray?Yes NoRemove the misfed paper and close the cover. Check the MP Tray, or replace it.Check Tray * 391~395: Paper JamPaper jam detected btwn a cassette and the B ID.1) Is a paper jammed around the cassette or between the B ID and cassette. 2) Does the Paper entry switch operate normal?Yes NoRemove the jammed paper. Replace the Paper entry switch.Open Stacker Cover 400: Paper Size ErrorPaper in a size different (45 mm or more) from the specification detected at the Printer engine.1) Is the paper in a custom size? 2) Is the paper in the standard size?Yes Yes NoNo action required. Adjust the Paper size guide of the cassette. Replace the Paper size board (PXC PWB).Toner Low 410: Yellow 411: Magenta 412: Cyan 413: BlackToner in one of the four colors is running short.1) Is the specified toner cartridge almost empty? 2) Does the Toner sensor of the specified cartridge operate normally?Yes NoReplace it with a new toner kit. Replace the Toner sensor for the specified color.Remove Printed Papers 480: Stacker FullThe stacker for ejected papers is full.1) Is the stacker full? oki fatal error 142 Does the Stacker full sensor operate normally?Yes NoRemove papers from the stacker, oki fatal error 142. Replace the Stacker full sensor.Load *** Papers 490: No paper in the MP Tray (*** = A4, B5 etc.)The specified cassette has no paper or is removed. Or, the cassette be ingused for printing has no more paper.1) No paper in MT? 2) Does the Paper out sensor operate normally?Yes NoLoad papers in MT. Replace the Paper out oki fatal error 142 *** Papers 491~495: No paper in the Tray * (*** = A4, B5 etc.)No paper in the Cassette 1, 2, 3, 4 or 5 detected.1) No paper in the specified cassette? 2) Does the Paper out sensor operate normally?Yes NoLoad papers in the specified cassette. Replace the Paper out sensor of the specified cassette.Replace BeltThe belt counter has reached the life value.1) Is the error message displayed? 2) Does the error occur soon after Belt unit replacement?Yes NoCheck the belt life. Replace the Belt unit immediately or at the next maintenance.Replace FuserThe fuser counter has reached the lifevalue1) Is the error message displayed? 2) Does the error occur soon after Fuser unit replacement?Yes NoCheck the fuser life. Replace the Fuser unit immediately or at the next maintenance.Job Offset Home ErrorThe Job offset assy does not operate or cannot detect the home position.Does the Oki fatal error 142 offset assy operate normally?Yes NoReplace the Job offset sensor. Replace the Job offset motor or Engine board.Running Short of Paper in Tray *Running short of paper detectedDoes only small mount of papers (approx. 30 sheets or less) remain?Yes NoLoad papers, oki fatal error 142. Check the Paper near end sensor.Disc Operation ErrorHDD cannot be written.Is the operating procedure correct?No YesConfirm the procedure in the manual. Replace the HDD as it is broken.

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  1. Field Supervisor 500+ Posts
    OKI MC861+ Fatal Error 142


    Join Date
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    OKI MC861+ Fatal Error 142

    I have error 142 on a MC861+ which is an ID up/Down error.

    I can see the drums moving up and down so I suspect the ID up/down sensor.

    I am struggling to find this in the parts guide and wondered if anyone here would know if it is part of another assembly..

    Thanks






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Códigos de error de servicio en impresoras OKI e Intec

MessageCauseError DescriptionSolutionsService CallCPU ExceptionIs the error message displayed again?YesTurn the printer off/on.001: ErrorIs the error message displayed again?YesReplace the CRM board.~(The EEPROM needs replacement.)011: ErrorService CallCU ROM HashIs the program ROM DIMM installedNoRe-install the program ROM DIMM.020: ErrorCheck Error 1properly?Can the printer recover from the error byYesReplace the program ROM DIMM.replacing the program ROM DIMM?NoReplace the CRM board.(The EEPROM needs replacement.)Service CallCU Slot1 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.030: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallCU Slot2 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.031: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallCU Slot3 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.032: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallCU Slot4 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.033: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallRAM ConfigurationIs the installation order followed?NoCorrect the installation order.034: ErrorError.YesReplace the RAM DIMMs.The CU RAMCan the printer recover from the error byNoReplace the CRM board.installation orreplacing the RAM DIMMs?(The EEPROM needs replacement.)derwas not followed.Service Call 035: ErrorSlot1 RAM Spec Error. The CU RAM Slot1 DIMM specification is not supported.Is the RAM DIMM a genuine part? Is the concerned RAM DIMM installed properly? Can the printer recover from the error by replacing the RAM DIMM?No No Yes NoUse a genuine RAM DIMM. Re-install the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement.)Service CallSlot2 RAM Spec Error.Is the RAM DIMM a genuine part?NoUse a genuine RAM DIMM.036: ErrorThe CU RAM Slot2Is the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.DIMM specificationproperly?YesReplace the RAM DIMM.is not supported.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service Call 037: ErrorSlot3 RAM Spec Error. The CU RAM Slot3 DIMM specification is notsupported.Is the RAM DIMM a genuine part? Is the concerned RAM DIMM installed properly? Can the printer recover from the error by replacing the RAM DIMM?No No Yes NoUse a genuine RAM DIMM. Re-install the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement.)Service Call 038: ErrorSlot4 RAM Spec Error. The CU RAM Slot4 DIMM specification is notsupported.Is the RAM DIMM a genuine part? Is the concerned RAM DIMM installed properly? Can the printer recover from the error by replacing the RAM DIMM?No No Yes NoUse a genuine RAM DIMM. Re-install the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement.)Service Call 040: ErrorCU EEPROM ErrorCan the printer recover from the error by replacing the EEPROM on the CU board?YesReplace the EEPROM. (Settings of the user must be restored on the new.)NoReplace the CRM board. (The EEPROM needs replacement.)Service Call 041: ErrorU Flash Error. On-CU-board Flash ROM ErrorDoes the error message appear again?YesReplace the CRM board. (The EEPROM needs replacement.)Service Call 050: ErrorOperator Panel ErrorDoes the error message appear again?YesSee the flowchart for the problems with no LCD message displayed.Service Call 051: ErrorCU Fan Error. On-CU-board CPU Cooling Fan ProblemIs the on-CU-board connector connected properly? Can the printer recover from the error by replacing the fan?No Yes NoConnect the connector properly. Replace the fan. Replace the CRM board. (The EEPROM needs replacement.)Service Call 063: ErrorNetwork Comm.Error. CU ~ NIC H/W I/F ProblemIs the network board installed properly? Can the printer recover from the error by replacing the network board?No Yes NoInstall the network board properly. Replace the network board. Replace the CRM board. (The EEPROM needs replacement.)Service Call 070: ErrorCANT_HAPPEN. PS F/W Problem DetectionIs it recovered by turning the printer off/on.NoReplace the CRM board. (The EEPROM needs replacement.)Service Call 072: ErrorEngine Communication Error PU ~ CU I/F ErrorIs the CU Assy installed properly? Can the printer recover from the error by replacing the CRM board?No Yes NoInstall the CU Assy properly. Replace the CRM board. (The EEPROM needs replacement.) Replace the PU board.Service Call 073: Error ~ 075: ErrorVideo Overrun DetectIs the CU Assy installed properly? Can the printer recover from the error by replacing the CRM board?No YesInstall the CU Assy properly. Replace the CRM board. (The EEPROM needs replacement.)Service Call 100/101:ErrorError detected at Engine ROM Checksum when turned on.Does the error repeat?No YesReplace the PU board. Replace the engine control board (71K).Service Call 102: ErrorError detected at Engine RAM Read/Write when turned on.Does the error repeat?YesReplace the engine control board (71K).Service Call 103: ErrorError detected at Engine SRAM Read/Write when turned on.Does the error repeat?YesReplace the engine control board (71K).Service Call 104: ErrorError detected at Engine EEPROM Checksum when turned on.Does the error repeat?YesReplace the engine control board (71K).Service Call 105: ErrorEEPROM not detected when turned on.No EEPROM?YesConfirm the existence of EEPROM. Without it, mount an EEPROM.Does the error repeat?YesReplace the engine control board (71K).Service Call 106: ErrorError detected at Engine Control Logic.Does the error repeat?YesReplace the engine control board (71K).Service Call 120: Error ~ 122: ErrorError detected at the Power unit cooling fan in the Controller cavity.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Fan motor.Service Call 123: ErrorInappropriate ambient RH detected by a sensor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the RH sensor.Service Call 124: ErrorInappropriate ambient temp. detected by a sensor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the temperature sensor.Service Call 125: ErrorError detected at the MT home position.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the MT.Service Call 130: ErrorTemperature rise at the LED head detected.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off the printer, leave it for 30 min and then turn it on again. Replace the LED head unit.Service Call 131: Error ~ 134: ErrorNo LED head unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the LED head mounted properly? 3) Does the error repeat?Yes Yes YesVerify the installation of the LED head. Turn off/on the printer. Replace the LED head Assy.Service Call 140: Error ~ 142: ErrorError detected with the D located at appropriate position.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Drum Assy.Service Call 150: Error ~Fuse in the ID unit has not been blown.Is the ID unit mounted properly?YesConfirm the cable connection, or replace the Engine board.153: Error    Service Call 154: ErrorFuse in the Belt unit has not been blown.Is the Belt unit mounted properly?YesConfirm the cable connection, or replace the Engine board.Service Call 155: ErrorFuse in the Fuser unit has not been blown.Is the Fuser unit mounted properly?YesConfirm the cable connection, or replace the Engine board.Service Call 160: Error ~ 163: ErrorError detected by Toner sensor.1) Is the error message displayed? 2) Does the error repeat?Yes YesReplace Toner sensor or Assy (Y71-PWB). Same as the above.Service Call 170: Error 171: Error 174: Error 175: ErrorShort or open circuit detected at the Fusert hermistor. (H or L temperature error)1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Thermistor and turn off the printer. Leave it for 30 min.Service Call 172: Error 176: ErrorHigh temperature error detected at Thermistor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Thermistor and turn off the printer. Leave it for 30 min.Service Call 173: Error 177: ErrorLow temperature error detected at Thermistor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Thermistor or heater and turn off the printer.Service Call 181: Error ~ 186: ErrorCommunication failure with an option unit detected by Engine1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the option unit.Close Cover 310: CCCC CoverOpen (* = A4, B4 etc.)Printer engine cover is open.1) Is the Top cover open? 2) Does the Cover switch operatenormally?Yes Yes NoClose the Top cover. Close the Side cover. Replace the Cover switch.Check Fuser 320: Fuser ErrorNo Fuser unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the Fuser unit mounted properly? 3) Does the error repeat?Yes No YesConfirm the existence of the unit. Re-install the Fuser unit and turn off/on the printer. Replace the Fuser unit Assy.Check Belt 330: Belt ErrorNo Belt unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the Belt unit mounted properly? 3) Does the error repeat?Yes No YesConfirm the existence of the unit. Re-install the Belt unit and turn off/on the printer. Replace the Belt unit Assy.Check Drum 340~343: Drum ErrorNo ID unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the ID unit mounted properly? 3) Does the error repeat?Yes No YesConfirm the existence of the unit. Re-install the ID unit and turn off/on the printer. Replace the ID unit Assy.Install New Drum 350: Y Drum Life 351: M Drum Life 352: C Drum Life 353: K Drum LifeEnd of the ID unit life. more copies printed.Is it displayed soon after the ID unit replacement?Yes NoConfirm the life of the ID unit. Replace the ID unit.Install Duplex Unit 360: No Duplex unitThe Duplex unit is removed from the printer.Recovered if the Duplex unit is inserted again?Yes NoNormal Replace the Duplex unit or Engine board.Check DUPLEX 370: Paper JamPaper jam detected after paper reverse in the Duplex unit.1) Is a paper jammed in the Duplex unit?Yes NoRemove the jammed paper. Check the Duplex unit, or replace it.Check DUPLEX 371: Paper JamPaper jam detected at the Duplex unit1) Is a paper jammed in the Duplex unit?Yes NoRemove the jammed paper. Check the Duplex unit, or replace it.Check DUPLEX 372: Paper JamPaper jam detectedd uring paper feed from the Duplex unit.1) Does misfeed occur in the Duplex unit?Yes NoRemove the misfed paper and close the cover. Check the Duplex unit, or replace it.Open Side Cover 380: Paper JamPaper jam during paper feed from the Cassette 1, 2, 3, 4 or 5.1) Does misfeed occur in the specified cassette?Yes NoRemove the jammed paper and install the cassette. Check the Cassette 1, 2, 3, 4 or 5, or replace it.Open Stacker Cover 381: Paper JamPaper jam detected btwn the B ID and Fuser.1) Is a paper jammed between the Y ID and Fuser? 2) Is the load on the Fuser unit normal?Yes NoRemove the jammed paper. Replace the Fuser unit.Open Stacker Cover 382: Paper JamPaper jam detected in the Fuser unit or btwn the Fuser and paper ejection.1) Is a paper jammed in the Fuser unit or between the Y ID and Fuser unit? 2) Is the Paper eject switch work normally?Yes NoRemove the jammed paper. Replace the Fuser unit.Open Stacker Cover 383: Paper JamPaper jam detected on paper entering the Duplex unit.1) Is a paper jammed at the entrance of the Duplex unit or in the unit?Yes NoRemove the jammed paper and close. Check the Duplex unit, or replace it.Check MP Tray 390: Paper JamPaper jam during paper feed from the MP Tray.1) Does misfeed occur around the MP Tray?Yes NoRemove the misfed paper and close the cover. Check the MP Tray, or replace it.Check Tray * 391~395: Paper JamPaper jam detected btwn a cassette and the B ID.1) Is a paper jammed around the cassette or between the B ID and cassette. 2) Does the Paper entry switch operate normal?Yes NoRemove the jammed paper. Replace the Paper entry switch.Open Stacker Cover 400: Paper Size ErrorPaper in a size different (45 mm or more) from the specification detected at the Printer engine.1) Is the paper in a custom size? 2) Is the paper in the standard size?Yes Yes NoNo action required. Adjust the Paper size guide of the cassette. Replace the Paper size board (PXC PWB).Toner Low 410: Yellow 411: Magenta 412: Cyan 413: BlackToner in one of the four colors is running short.1) Is the specified toner cartridge almost empty? 2) Does the Toner sensor of the specified cartridge operate normally?Yes NoReplace it with a new toner kit. Replace the Toner sensor for the specified color.Remove Printed Papers 480: Stacker FullThe stacker for ejected papers is full.1) Is the stacker full? 2) Does the Stacker full sensor operate normally?Yes NoRemove papers from the stacker. Replace the Stacker full sensor.Load *** Papers 490: No paper in the MP Tray (*** = A4, B5 etc.)The specified cassette has no paper or is removed. Or, the cassette be ingused for printing has no more paper.1) No paper in MT? 2) Does the Paper out sensor operate normally?Yes NoLoad papers in MT. Replace the Paper out sensor.Load *** Papers 491~495: No paper in the Tray * (*** = A4, B5 etc.)No paper in the Cassette 1, 2, 3, 4 or 5 detected.1) No paper in the specified cassette? 2) Does the Paper out sensor operate normally?Yes NoLoad papers in the specified cassette. Replace the Paper out sensor of the specified cassette.Replace BeltThe belt counter has reached the life value.1) Is the error message displayed? 2) Does the error occur soon after Belt unit replacement?Yes NoCheck the belt life. Replace the Belt unit immediately or at the next maintenance.Replace FuserThe fuser counter has reached the lifevalue1) Is the error message displayed? 2) Does the error occur soon after Fuser unit replacement?Yes NoCheck the fuser life. Replace the Fuser unit immediately or at the next maintenance.Job Offset Home ErrorThe Job offset assy does not operate or cannot detect the home position.Does the Job offset assy operate normally?Yes NoReplace the Job offset sensor. Replace the Job offset motor or Engine board.Running Short of Paper in Tray *Running short of paper detectedDoes only small mount of papers (approx. 30 sheets or less) remain?Yes NoLoad papers. Check the Paper near end sensor.Disc Operation ErrorHDD cannot be written.Is the operating procedure correct?No YesConfirm the procedure in the manual. Replace the HDD as it is broken.

Oki printer errors 140, 141 and 142

The Oki error codes 140, 141 and 142 all relate to the performance of your printers drum. The drum is crucial to the performance of your Oki printer, so you’ll need to resolve the problem before you’re allowed to print again.

The number you are receiving indicates which drum is having the issue:

  • Error 140 – Yellow Oki Drum
  • Error 141 – Magenta Oki Drum
  • Error 142 – Cyan Oki Crum

Have you recently replaced the drum in your Oki machine?

This is likely causing the fault, so remove it from your machine and attempt to re-install it.

If the error persists, and you’re certain you’ve installed the drum unit correctly, contact Oki for further assistance on getting rid of the error. (Either email them or phone customer support on 01753 819819)

If you've not recently replaced your drum

Go into your printers menu and find the remaining life of the drum in your Oki printer. If it is reporting close to 0% we’d advise replacing that drum, which should resolve the issue.

If all of them seem fit and healthy, and the error persists, there’s likely an internal issue in your machine and you’ll need to contact Oki support.

Error Messages

Message

Error code

Indicator

Cause/Solution

Detected an abnormality of internal database.

The data must be deleted.

After pressing [Enter], the data will be deleted, and then reboot.

-

-

Database in the machine has been broken.

Press «ENTER» button.

PU Flash Error

-

Goes off

Turn off the machine, and then back on.

If the same error occurs, contact your dealer.

Data Present

-

-

Data remains unprinted.

To manually print, press «ON LINE» button.

To delete the data without printing, press «CANCEL» button.

Changing Language

Please wait

-

Blinks

Display language is being changed.

Wait for a while.

Language Change Failed

Error num: %CODE%

-

Blinks

Switching display languages failed.

Press the power button to turn off the machine, and then back on.

XXX

%COLOR% Toner Low.

Search keyword: P10081

-

Lights up

The toner indicated on the screen is low. Have a new toner cartridge ready.

And replace the old image drums with new ones after a message for replacement of image drum appears.

XXX

%COLOR% Waste Toner Full. Replace Toner.

Search keyword: P40028

-

Lights up

Waste toner is full. Replace with a new toner cartridge of the indicated color.

The printer can be used for a while when the front cover is opened and closed. However, replace with a new toner cartridge quickly as the image drum might become damaged.

XXX

%COLOR% Toner Sensor Error.

%COLOR% Non Recommended Toner.

Search keyword: P40947

-

Lights up

An optimum toner cartridge is not installed.

Use a toner cartridge that matches your machine.

The print quality is not guaranteed.

XXX

Toner Sensor Error.

Search keyword: P40959

540, 541, 542, 543

Lights up

Something is wrong with the toner sensor of the indicated color or the image drum is not installed correctly.

Install the toner cartridge or image drum of the indicated color correctly.

If the error occurred in Yellow (Y) or Magenta (M), make sure that the blue knob on the belt unit is turned sideway.

If the same error occurs, contact your dealer.

540: Yellow, 541: Magenta (red), 542: Cyan (blue), 543: Black

XXX

Error Postscript

-

-

A postscript error has occurred.

The job has been dismissed.

XXX

PDL Error Occurred

-

-

PDL error has occurred.

To erase the message, press «ENTER» button.

XXX

%COLOR% Image Drum Near Life.

Search keyword: P10076

-

Lights up

Prepare new image drums.

And replace the old image drums with new ones after a message for replacement of image drum appears.

XXX

Fuser Unit Near Life.

Search keyword: P10979

-

Lights up

Prepare a new fuser unit.

And replace the old fuser unit with new ones after a message for replacement of fuser unit appears.

XXX

Belt Unit Near Life.

Search keyword: P10978

-

Lights up

Prepare a new belt unit.

And replace the old belt unit with new ones after a message for replacement of belt unit appears.

XXX

Non Recommended Fuser Unit Detected.

Search keyword: P40439

-

Lights up

An optimum fuser unit is not installed.

Use a fuser unit that matches your machine.

The print quality is not guaranteed.

XXX

Change Fuser Unit.

Search keyword: P40971

-

Lights up

The fuser unit reaches its lifetime.

Replace the fuser unit with a new one.

XXX

Non Recommended Belt Unit Detected.

Search keyword: P40444

-

Lights up

An optimum belt unit is not installed.

Use a belt unit that matches your machine.

The print quality is not guaranteed.

XXX

Change Belt Unit.

Search keyword: P40970

-

Lights up

The belt unit reaches its lifetime.

Replace the belt unit with a new one.

XXX

%COLOR% Toner Empty.

Search keyword: P40028

-

Lights up

The toner indicated on the screen is empty. Replace the empty toner cartridge with a new one.

XXX

%COLOR% Toner Not Installed.

Search keyword: P40902

-

Lights up

The toner cartridge of the indicated color is not installed correctly.

Install the toner cartridge correctly.

XXX

%COLOR% Non Recommended Image Drum Detected.

Search keyword: P40485

-

Lights up

An optimum image drum is not installed.

Use a image drum that matches your machine.

The print quality is not guaranteed.

XXX

%COLOR% Image Drum Life.

Search keyword: P40936

-

Lights up

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

XXX

%COLOR% Image Drum Life, %PAGES% Pages Left.

Search keyword: P40936

-

Lights up

The image drum indicated on the screen reaches its lifetime.

The number of pages you can print is displayed in "%PAGES%".

XXX

%COLOR% Image Drum Life, Print Quality Not Guaranteed.

Search keyword: P40936

-

Lights up

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

The print quality is not guaranteed.

XXX

%TRAY% Empty

-

Lights up

No paper is loaded in the indicated tray.

Load paper.

Other trays are available.

XXX

File System is Full

-

Lights up

Memory in the file system is full.

Delete unnecessary files.

XXX

File System is Write Protected

-

Lights up

The file you are trying to write is write-protected.

Contact the printer administrator.

XXX

File Erasing

-

Lights up

Stored document files are being deleted.

Wait for a while.

Deleting data

-

Lights up

This machine ran out of color toner. Color print data is being deleted.

Wait for a while.

XXX

Deleting data

-

Lights up

Deleting data stored in private printing.

Wait for a while.

XXX

Erased Data Full

-

Lights up

Files supposed to be deleted are full. Erase the files.

XXX

Wait Timeout is Disabled

-

Lights up

Wait Timeout is disabled.

XXX

Job Log Buffer Full(Delete old logs)

-

-

Old job logs were deleted, because job log buffer was full.

XXX

NFC Unit Error. NFC function is not available.

Press ONLINE Button

-

-

There is something wrong in the NFC unit.

Functions related to the NFC are not available.

Turn off the machine, and then back on.

If the same error occurs, contact your dealer. To hide this message, select [Admin Setup] > [Others Setup] > [NFC Setup], and then select [Disable].

XXX

USB Hub Unsupported

Please detach it

-

-

A USB hub is connected. Remove the USB hub.

This machine does not support USB hub.

XXX

Unsupported USB Device Detected

Please detach it

-

-

An unsupported USB device is connected.

Remove the USB device.

XXX

Incompatible USB device connected

Please detach it

-

-

An unsupported USB device is connected.

Remove the USB device.

XXX

No communication with the SNTP server.

-

-

Obtaining current time from the SNTP server failed.

Check the server or network connection.

XXX

Getting target IP failed. Please check DHCP settings.

-

-

The DHCP server cannot be detected.

Check the network connection.

XXX

Collate Fail:Too Many Pages

Press ONLINE Button

-

-

A collate print error has occurred.

Reduce the data amount. If that does not work, reduce the size of the print data.

To erase the message, press «ONLINE» button.

XXX

Failed to read or write the usage management information of Print Quantity

Press ONLINE Button

-

Lights up

The usage management information could not be read.

Press «ONLINE» button.

XXX

Duplex Print Failed

Press ONLINE Button

-

Lights up

For the paper setting that a duplex printing is not possible, it was printed in simplex.

Check the size and thickness of paper.

XXX

Color Restricted. Mono Printed

Press ONLINE Button

-

Lights up

A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color printing.

To erase the message, press «ONLINE» button.

XXX

Color Restricted. Job Rejected

Press ONLINE Button

-

Lights up

A color print job was deleted due to an unauthorized user. Contact your administrator for color printing.

To erase the message, press «ONLINE» button.

XXX

Print Restricted. Job Rejected

Press ONLINE Button

-

Lights up

A print job was deleted due to an unauthorized user. Contact your administrator for printing.

To erase the message, press «ONLINE» button.

XXX

Log Buffer is Full. Job Rejected

Press ONLINE Button

-

Lights up

Print data is deleted because the accounting log buffer is full.

Contact a printer administrator and remove the log buffer.

XXX

Expired saved files have been deleted

Press ONLINE Button

-

Lights up

Private printing files whose storage period expired were automatically deleted.

To erase the message, press «ONLINE» button.

XXX

E-mail receiving has been cancelled

Press ONLINE Button

-

Lights up

Indicates that Email receiving has been canceled.

It has the following possibilities.

  • The format of email that has received is illegal or not supported.

  • The attached file is illegal or not supported.

  • The attached file that has received is too large.

  • Network connection has disconnected.

XXX

File System Operation failed <nnn>

Press ONLINE Button

-

Lights up

An error has occurred in the file system.

To erase the message, press «ONLINE» button.

XXX

Invalid Print Data Received

Press ONLINE Button

-

-

Invalid data received.

If you performed private printing, the data was deleted because it was incomplete. Print again.

To erase the message, press «ONLINE» button.

XXX

Job Log Database Error

Contact the device administrator

Press ONLINE Button

-

-

A data base access error has occurred while writing or reading the job log.

Turning off and on the machine may resolve the problem.

To erase the message, press «ONLINE» button.

XXX

IPv4 Address is conflicted

Change IPv4 Address

-

-

The IP address assigned to this machine is duplicated with that of another device.

Check the IP addresses, and then assign another IP address.

XXX

Error PDF

Press ONLINE Button

-

-

The PDF file is damaged.

Check the file.

To erase the message, press «ONLINE» button.

XXX

Invalid Password

Press ONLINE Button

-

-

Notifies that the entered password does not match the password set to encrypted PDF.

The file will not be printed unless the passwords match.

XXX

PDF Cache Write Error

Press ONLINE Button

-

-

Notifies that writing a PDF file to the cache has failed.

To erase the message, press «ONLINE» button.

XXX

Decode error occurred

Press ONLINE Button

-

-

Indicates that an error has occurred during analysis of image data input from an external source.

This appears when an error has occurred during analysis of TIFF or JPEG data in USBMemoryPrint, DirectPrint, E-mailPrint mode.

To erase the message, press «ONLINE» button.

XXX

Can not read the file

Press ONLINE Button

-

-

The USB Memory was removed while printing from USB Memory. Do not remove USB Memory while printing is in progress.

To erase the message, press «ONLINE» button.

XXX

Color toner empty. Job cancelled

Press ONLINE Button

-

-

The print data was cancelled because color toner is empty.

To erase the message, press «ONLINE» button.

XXX

Job Type restricted

Job rejected

Press ONLINE Button

-

-

A job of a JobLimitation setting violation is received, and when discarding the job, it's indicated.

To print this job, contact the printer administrator.

Install Paper

MPTray

%MEDIA_SIZE%

Press ONLINE Button

-

Goes off

Manual Printing from the MP tray is specified.

Load the paper of the size indicated in the MP tray, and then press the «ONLINE» button.

Change Paper in %TRAY%

%MEDIA_SIZE%

%MEDIA_TYPE%

Press ONLINE Button

Please see HELP for details

661, 662, 663, 664, 665

Blinks

Paper loaded on the indicated tray does not match selected paper size. Check the paper settings on the application and on the tray, and match the settings.

661: Tray 1, 662: Tray 2, 663: Tray 3, 664: Tray 4, 665: Tray 5

Change Paper in MPTray

%MEDIA_SIZE%

%MEDIA_TYPE%

Press ONLINE Button

Please see HELP for details

660

Blinks

Paper loaded on the MP tray does not match selected paper size. Check the paper settings on the application and on the MP tray, and match the settings.

Change Paper in %TRAY%

%MEDIA_SIZE%

%MEDIA_TYPE%

Press ONLINE Button

Please see HELP for details

461, 462, 463, 464, 465

Blinks

Paper loaded on the indicated tray does not match selected paper size. Check the paper settings on the application and on the tray, and match the settings.

For paper which can be set both horizontally and vertically, check the direction of paper.

461: Tray 1, 462: Tray 2, 463: Tray 3, 464: Tray 4, 465: Tray 5

Install Paper

MPTray

%MEDIA_SIZE%

Press ONLINE Button

Please see HELP for details

460

Blinks

Paper loaded on the MP tray does not match selected paper size. Check the paper settings on the application and on the MP tray, and match the settings.

For paper which can be set both horizontally and vertically, check the direction of paper.

Summary Account balance is 0.

%USERNAME%

%ACCOUNTNAME%

Increase the balance and press [Enter]

Press [Cancel] to cancel.

-

Blinks

The number of print jobs excesses the limit.

No more print jobs are authorized.

Contact the printer administrator.

Remove Paper

Output Tray

Please see HELP for details

480

Blinks

Paper in the output tray is full.

Remove the handout.

Press ONLINE Button for Restoration

Memory Overflow

Please see HELP for details

420

Blinks

Data is too complicated.

Memory full error has occurred during processing.

Reduce the volume of the print data.

If the same error is displayed again, contact your dealer.

Insufficient memory.

If using multiple functions, finish the function being used before attempting another.

If the problem does not improve, reduce the resolution.

Press ONLINE Button

-

Blinks

Memory is full.

Print after the ongoing operation is over.

If the error persists, lower the image quality on the printer driver.

Wireless startup failed

Press ONLINE Button

Please see HELP for details

517

-

Restart this machine.

If the error still persists even after the reboot, power off this machine and check if the wireless LAN module is installed.

If the wireless LAN module is not installed, set [Wireless Module] in [Boot Menu] to [Disable].

If the wireless LAN module is installed, check if the model name of the wireless LAN module is compatible with this machine.

If the model name is incorrect, replace the wireless LAN module with the one suitable for this machine.

If the model name is correct, contact your dealer.

This wireless firmware version does not operate on this device

Press ONLINE Button

Please see HELP for details

504

-

The version of the firmware does not match this machine.

Contact your dealer.

Wireless settings are incomplete

Press ONLINE Button

Please see HELP for details

505

-

Wrong values are set or items remain unset in the wireless LAN settings.

Check the wireless settings.

If the error persists, initialize the network settings, and set up the wireless LAN settings again.

Not connected to wireless access point

Press ONLINE Button

Please see HELP for details

506

-

No wireless LAN access points are found.

Make sure that the access point is turned on.

Disconnect and re-connect to wireless LAN.

Wait a Moment

Message Data Processing

-

-

Updating messages displayed on the operator panel.

Please wait.

Wait a Moment

Message Data Writing

-

-

Updating messages displayed on the operator panel.

Please wait.

Power Off/On

Message Data Received OK

-

-

Updating messages displayed on the operator panel is completed.

Turn the power of the printer off and on again.

Check Data

Message Data Write Error<%CODE%>

-

-

Writing of message data to be uploaded to a printer has been failed.

Check if the message data to be updated matches the printer.

Press ONLINE Button for Restoration

Receiving Data Timeout

Please see HELP for details

519

Blinks

When receiving data by Port9100, LPR, FTP, IPP, WSD, or Email, a timeout occurred in stream.

Firmware Update Error

Please try again

If network doesn't work, please try firmware update over USB

-

-

Updating the firmware failed.

Update again.

Install Paper

%TRAY%

%MEDIA_SIZE%

Please see HELP for details

491, 492, 493, 494, 495

Blinks

No paper is loaded in the indicated tray. Load paper of the displayed size.

491: Tray 1, 492: Tray 2, 493: Tray 3, 494: Tray 4, 495: Tray 5

Install Paper

MPTray

%MEDIA_SIZE%

Please see HELP for details

490

Blinks

MP tray is empty.

Set paper.

If paper is set, paper set cover is not set. Lower the paper set cover.

Install Paper Cassette

%TRAY%

Please see HELP for details

430, 431, 432, 433, 434, 440, 441, 442, 443

Blinks

A paper cassette is not in the indicated tray.

Insert the paper cassette into the indicated tray.

If the cassette is already inserted in the printer, pull out the cassette and set it again to correctly locate it.

430, 440: Tray 1

431, 441: Tray 2

432, 442: Tray 3

433, 443: Tray 4

434: Tray 5

Replace Toner

%COLOR% Waste Toner Full

Please see HELP for details

415, 416

Blinks

Waste toner of the toner cartridge is full. Opening and closing the front cover can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

415: Magenta (red), 416: Cyan (blue)

Install Toner

%COLOR%

Please see HELP for details

410, 411, 412, 413

Blinks

The indicated cartridge ran out of toner.

Opening and closing the front cover can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

410: Yellow, 411: Magenta (red), 412: Cyan (blue), 413: Black

Non Recommended Toner

%COLOR%

Please see HELP for details

549, 550, 551, 552, 553, 554, 555, 556, 557, 614, 615, 616, 617, 620, 621, 622, 623

Blinks

The indicated toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

550, 554, 614, 620: Yellow

551, 555, 615, 621: Magenta (red)

552, 556, 616, 622: Cyan (blue)

549, 553, 557, 617, 623: Black

Toner Not Installed

%COLOR%

Please see HELP for details

610, 611, 612, 613

Blinks

The supplied starter toner cartridges are installed in the consumable image drums.

Install the consumable toner cartridges in the consumable image drums.

610: Yellow, 611: Magenta (red), 612: Cyan (blue), 613: Black

Non Recommended Image Drum

%COLOR%

Please see HELP for details

684, 685, 686, 687, 690, 691, 692, 693, 700, 701, 702, 703, 704, 705, 706, 707

Blinks

The indicated image drum is not optimum.

We recommend using an optimum Image Drum.

684, 690, 700, 704: Yellow

685, 691, 701, 705: Magenta (red)

686, 692, 702, 706: Cyan (blue)

687, 693, 703, 707: Black

Image Drum Not Installed

%COLOR%

Please see HELP for details

694, 695, 696, 697

Blinks

The indicated image drum is not installed.

Install the image drum.

694: Yellow, 695: Magenta (red), 696: Cyan (blue), 697: Black

Caution: Non-Genuine Consumable detected

Check user's manual "Trouble Shooting" to restore machine operation

709

Blinks

This error means that a non-OKI Original consumable has been installed in the machine.

The warranty is applicable when the product is used with its designated OKI Original consumables. Use caution when choosing other consumables. The entire risk as to the quality and performance of the product due to the use of non-OKI Original consumables is with you. Should the product prove defective due to non-OKI Original consumables, you assume the cost of all necessary servicing, repair or correction, as our warranty may not cover these defects.

To accept these risks and to restore function:

1) Turn off your printer.

2) Turn the machine on. Press the «CANCEL» button when [PLEASE WAIT] is displayed.

3) Release the «CANCEL» button when [Ready To Print] is displayed.

Note: This operation will be recorded for future reference.

Paper jam occurred

Paper remained in %NUM% place(s)

Remove the paper

Press Help for details

632, 633, 634, 635

Blinks

A paper jam has occurred and paper remains in the paper input area.

Remove the jammed paper.

632: Tray2, 633: Tray3, 634: Tray4, 635: Tray5

637

Blinks

Paper has jammed around the front cover. Open the front cover and remove the jammed paper.

638

Blinks

Paper has jammed under the image drum.

Remove the jammed paper.

639, 640

Blinks

A paper jam has occurred and paper remains near the fuser unit.

Remove the jammed paper.

639, 640: Fuser unit

641, 642

Blinks

A paper jam has occurred and paper remains near the duplex unit.

Remove the jammed paper.

641: Duplex unit, Backside of the duplex unit

642: Duplex unit, Middle part of the duplex unit

Toner Sensor Error

%COLOR%

Please see HELP for details

540, 541, 542, 543

Blinks

The toner cartridge of the indicated color is not locked properly.

Check to make sure the blue lever (toner cartridge lock lever) of the toner cartridge is turned until it lines up with the in the far end.

If the error occurred in Cyan and the toner cartridge lock lever is turned until it is lined up with the in the far end, check if the 2 blue knobs on the belt unit are properly locked.

540: Yellow, 541: Magenta (red), 542: Cyan (blue), 543: Black

Check Paper

Paper Multi Feed

%TRAY%

Please see HELP for details

401

Blinks

The indicated tray fed multiple sheets of paper at a time.

Remove the cassette from the tray, and then load paper again.

After loading, open and close the front cover to release the error.

Check Paper

Paper Size Error

%TRAY%

Please see HELP for details

400

Blinks

Paper size error has occurred in the indicated tray. Make sure that the size made by paper loaded in the tray matches the setting made by the paper size dial in the paper cassette. Load paper according to the paper size and direction set for the paper size dial.

If the setting made by the paper size dial is wrong, cancel printing first, set the paper size dial, and then print again.

Make sure that the cassette does not feed multiple sheets of paper at a time after starting printing. If it happens, remove paper, and then load paper correctly.

Open and close the front cover to release the error.

Paper jam occurred

Paper remained in %NUM% place(s)

Remove the paper

Press Help for details

390

Blinks

A paper jam has occurred in the paper feed path from the MP tray.

Remove the jammed paper.

391, 392, 393, 394, 395

Blinks

A paper jam has occurred in the paper feed path from the indicated tray.

Remove the jammed paper.

If paper is not jammed, feeding paper may fail.

Reduce the number of sheets of paper loaded on the paper cassette. Make sure that the paper stoppers are set in the right position.

391: Tray 1, 392: Tray 2, 393: Tray 3, 394: Tray 4, 395: Tray 5

380

Blinks

A paper jam has occurred around the front cover.

Open the front cover and remove the jammed paper.

If jammed paper is invisible, close the front cover. If the error persists, paper jams may occur in the duplex unit.

381

Blinks

Paper has jammed under the image drum.

Remove the jammed paper.

382, 383, 385

Blinks

A paper jam has occurred around the fuser unit.

Remove the jammed paper.

382: The back of the machine, around the output bin

383: The back of the machine, around the duplex unit

385: Inside of the machine, around the fuser unit

370, 371, 373

Blinks

A paper jam has occurred around the duplex unit.

Pull out the duplex unit and remove the jammed paper.

For the Error code 373, make sure that paper does not remain inside the printer after pulling out the duplex unit.

372

Blinks

A paper jam has occurred in the paper feeding path from the duplex unit.

Open the front cover and remove the jammed paper.

If paper is invisible, pull out the duplex unit from the back side of the machine and check if paper jams inside of the duplex unit or machine.

Install Duplex Unit

Please see HELP for details

360

Blinks

The duplex unit is not properly installed. Install the duplex unit.

Install New Image Drum

Image Drum Life

%COLOR%

Please see HELP for details

350, 351, 352, 353

Blinks

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

Opening and closing the front cover can resume printing for a while. Replace with a new one as soon as possible, however.

350: Yellow, 351: Magenta (red), 352: Cyan (blue), 353: Black

Install New Image Drum

Image Drum Life

%COLOR%

Please see HELP for details

560, 561, 562, 563

Blinks

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

560: Yellow, 561: Magenta (red), 562: Cyan (blue), 563: Black

Install New Image Drum

Image Drum Life

%COLOR%

To Exceed the Life, Press Online Button

Please see HELP for details

564, 565, 566, 567

Blinks

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

Pressing «ONLINE» button can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

564: Yellow, 565: Magenta (red), 566: Cyan (blue), 567: Black

Install New Image Drum

Printing disabled due to low threshold of Image Drum life.

%COLOR%

Please see HELP for details

680, 681, 682, 683

Blinks

Printing has stopped because the image drum indicated on the screen reached its lifetime. Replace with a new image drum to print.

680: Yellow, 681: Magenta (red), 682: Cyan (blue), 683: Black

Install New Fuser Unit

Fuser Unit Life

Please see HELP for details

354

Blinks

The fuser unit reaches its lifetime.

Replace the fuser unit with a new one.

Opening and closing the front cover can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Install New Belt Unit

Belt Unit Life

Please see HELP for details

355

Blinks

The belt unit reaches its lifetime.

Replace the belt unit with a new one.

Opening and closing the cover can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Check Fuser Unit

Please see HELP for details

348

Blinks

The fuser unit is not properly installed. Remove and re-install the fuser unit. If the error persists after re-installing, replace the fuser unit with a new one.

Install New Belt Unit

Belt Unit Life

Please see HELP for details

356

Blinks

Waste toner of the belt unit is full. Replace the belt unit with a new one. Opening and closing the front cover can resume printing. Printing stops after 500 sheets are printed.

Check Toner Cartridge

Improper Lock Lever Position

%COLOR%

Please see HELP for details

544, 545, 546, 547

Blinks

A color toner cartridge indicated on the screen is not installed.

Make sure to turn the toner cartridge lock lever (blue) on the right side of the cartridge until it lines up with the in the far end. If the lever is in the correct position, check that the white protective tape has been removed.

544: Yellow, 545: Magenta (red), 546: Cyan (blue), 547: Black

Check Image Drum

%COLOR%

Please see HELP for details

340, 341, 342, 343

Blinks

The indicated image drum is not installed correctly.

Remove and re-install the image drum.

340: Yellow, 341: Magenta (red), 342: Cyan (blue), 343: Black

Check Fuser Unit

Please see HELP for details

320

Blinks

The fuser unit is not properly installed. Remove and re-install the fuser unit.

Non Recommended Fuser Unit

Please see HELP for details

698-01, 698-02, 698-03, 698-04, 698-06

Blinks

Check the model number of the fuser unit mentioned in the User's manual. Use a fuser unit that matches your machine.

Fuser Unit Not Installed

Please see HELP for details

699

Blinks

The fuser unit is not properly installed. Remove and reinstall the fuser unit.

Check Belt Unit

Please see HELP for details

330

Blinks

The belt unit is not properly installed. Remove and re-install the belt unit.

Non Recommended Belt Unit

Please see HELP for details

688-01, 688-02, 688-03, 688-04

Blinks

Check the model number of the belt unit mentioned in the User's manual. Use a belt unit that matches your machine.

Belt Unit Not Installed

Please see HELP for details

689

Blinks

The belt unit is not properly installed. Remove and reinstall the belt unit.

%COVER% Open.

Please see HELP for details

310, 311

Blinks

Indicated cover is open. Close the cover.

310: Output tray (Top cover), 311: Front cover

Wait a Moment

Rebooting <n>

-

Lights up

Rebooting the printer.

Wait for a while.

Power Off and Wait for a while

126:Condensing Error

Fatal 126

Blinks

A condensation has occurred inside a printer.

Turn the printer off and turn on again after a while.

Power Off/On

nnn:Error

131, 132, 133, 134

Blinks

The LED head cannot be detected.

131: Yellow (Y)

132: Magenta (M)

133: Cyan (C)

134: Black (K)

136-02, 136-03, 136-04, 980

Blinks

An error has occurred in or around the fuser unit.

Turn off the printer and turn on again after a while.

If the error persists after rebooting, contact your dealer and tell them the number in the error message and how the machine works.

166-03

Blinks

The inside of the printer is hot. Remove any objects blocking the ventilation holes on the printer, and restart the printer. If the same error is displayed again, contact your dealer.

166-04

Blinks

The inside of the printer is at a low temperature. Raise the room temperature, then restart the printer. If the same error is displayed again, contact your dealer.

181

Blinks

This is a duplex unit error. Turn the power off, and re-install the duplex unit. If the same error is displayed again, contact your dealer.

231-05, 231-06, 231-07, 231-08, 231-23

Blinks

Reading the consumables information failed.

If the following number is displayed, replace the corresponding consumable.

231-05 to 231-08: Toner cartridge / Image drum

231-23: Fuser unit/ Belt unit

Turn off the printer and turn on again after a while.

If the error persists after rebooting, contact your dealer and tell them the number in the error message and how the machine works.

260, 261, 262, 263, 264, 265, 266, 267, 268, 269, 270, 271, 272, 273, 274

Blinks

An error has occurred in or around the fuser unit.

Check that size and thickness of paper in the tray is correctly.

Turn off the printer and turn on again after a while.

If the error persists after rebooting, contact your dealer and tell them the number in the error message and how the machine works.

904

Blinks

The belt unit is at a low temperature. Raise the room temperature, then restart the printer. If the same error is displayed again, contact your dealer.

nnn*

Blinks

An error occurred inside the printer.

Turn off the machine, and then back on.

If the same error occurs, contact your dealer.

"*" is a 3-digit error code. The number that is displayed changes according to the error content.

Power Off/On

nnn:Fatal Error

PC:nnnnnnnn

LR:nnnnnnnn

FR:nnnnnnnn

Fatal, 002~011, F0C, F0D, FFE, FFF

Blinks

A fatal error occurred on the printer.

Contact your dealer and tell them the number in the error message and how the machine works.

The error code is displayed within the range 0x001 to 0xfff.

Thread: Oki C9300 Error code 142

[QUOTE = fring; 306757]. Olá a todos ... primeiro post aqui tão doente chegar ao ponto que eu estou correndo um Oki C9300 - Eu sei que é velho, mas eu preciso imprimir tablóide e um novo laser colorida tablóide é caro !! - E eu estou recebendo um erro de "Call Serviço 142 Erro Fatal". Às vezes, se eu desligar a máquina e voltar o erro vai embora, mas quando eu imprimir o ciano é mis-alinhados por cerca de 1/8 de polegada. Além disso, eu nunca mudaram o tambor ciano (substituíram os toner inúmeras vezes, mas não o próprio tambor) e eu nunca ter substituído a correia de transferência. Não me importo de mudar qualquer um, ou ambos se que irá corrigir o erro, mas foi na esperança de não gastar US $ 500 em meu palpite ignorante. Qualquer ajuda seria apreciada. Obrigado, Frank [/ QUOTE]


eu tenho oki 9600 esta dando o mesmo erro de "Call Serviço 142 Erro Fatal
descobri que o erro é na roldanas da saida do papel esta travando e o sensor nao reconhece saida de papel
so que nao tenho manual de como desmontar e engraxar as roldanas

OKI C530 Color-Laserdrucker

ERROR 002 = CPU Exception
ERROR 003 = CPU Exception
ERROR 004 = CPU Exception
ERROR 005 = CPU Exception
ERROR 006 = CPU Exception
ERROR 007 = CPU Exception
ERROR 008 = CPU Exception
ERROR 009 = CPU Exception
ERROR 010 = CPU Exception
ERROR 011 = CPU Exception
ERROR 020 = CU ROM Hash Check Error
ERROR 024 = CU ROM Hash Check Error
ERROR 025 = Kanji Font Error
ERROR 030 = CU RAM Check Error
ERROR 031 = CU RAM Check Error
ERROR 036 = CU optio l RAM check error
ERROR 040 = CU EEPROM error
ERROR 041 = CU flash memory error or CU board flash ROM error
ERROR 042 =
ERROR 043 =
ERROR 045 =  Flash memory file system error
ERROR 052 = Image processor driver error
ERROR 067 =
ERROR 068 = Interface monitor error
ERROR 070 = PostScript error
072 ERROR xx = Engine interface error or PU-CU interface error
073 ERROR = Video error. An error was detected in expanding image data (an invalid data was received)
074 ERROR xxxx =
075 ERROR xxxx = Video error. An error was detected in expanding image data.
ERROR 081 = Parameter matching check error, Reading from or writing into EEPROM or flash memory cannot be made properly.
ERROR 104 = An engine EEPROM read/write error was detected.
ERROR 106 = Engine control logic error
ERROR 112 = The 2nd tray for a model different from the printer was detected.
ERROR 121 = High-voltage power supply interface error
ERROR 122 = Rear-fan error
ERROR 123 = Ambient humidity error or non connection of humidity sensor
ERROR 124 = Ambient temperature error
128 ERROR 05 = Image drum fan error
128 ERROR 08 = Front fan error
ERROR 131 = LED head detection error (131 = Y)
ERROR 132 = LED head detection error (132 = M)
ERROR 133 = LED head detection error (133 = C)
ERROR 134 = LED head detection error (134 = K)
ERROR 142 = Image drum up-down movement position detection error
ERROR 153 = Image drum unit fuse-cut error
ERROR 154 = Belt unit fusecut error
ERROR 155 = Fuser unit fuse-cut error
ERROR 160 = Toner sensor detection error (160 = Y)
ERROR 161 = Toner sensor detection error (161 = M)
ERROR 162 = Toner sensor detection error (162 = C)
ERROR 163 = Toner sensor detection error (163 = K), This error does not occur with the printer in the factory shipped configuration.
ERROR 167 = Thermistor slope error
ERROR 168 = Compensation thermistor error
ERROR 170
ERROR 171 = A fuser thermistor short or open circuit was detected.
ERROR 172 =
ERROR 173  = A fuser thermistor temperature error (high or low temperature) was detected.
ERROR 174 = A backup thermistor shot circuit was detected (high temperature)
ERROR 175 = A backup thermistor open circuit was detected (low temperature)
ERROR 176 =
ERROR 177 = A backup thermistor temperature error (high or low temperature) was detected.
ERROR 182 = Option unit interface error
ERROR 190 = System memory overflow
ERROR 200
ERROR 202 = PU firmware download error
ERROR 203 = CU program error
ERROR 204 = CU program error
ERROR 207 = CU program error
ERROR 208 = CU program error
DOWNLOAD ERROR 209 = Custom Media Type table downloading failure, Custom Media Type table downloading failed.
ERROR 213 = CU program error
ERROR 214 = CU program error
F0C ERROR
FFE ERROR
FFF ERROR = CU program error (203 to 214 do not occur in general use of the printer), Invalid processing was performed
with a CU program.
ERROR 231 = TAG interface error, A TAG interface error was detected. 01: A short-circuit error. 02: TAG communication error.
ERROR 250 = SD card error
ERROR 251 = SD card erasure error
ERROR 252 = SD card error
ERROR 255 = SD card security error
ERROR 256 = SD card error
ERROR 257 = SD card error
ERROR 901 = Short circuit, Belt temperature error
ERROR 902 = Open circuit, Belt temperature error
ERROR 903 = High temperature, Belt temperature error
ERROR 904 = Low temperature, Belt temperature error
ERROR 923 = A lock error with black image drum
ERROR 928 = Fuser motor lock error
ERROR 933 = Tray-2 CPU clock frequency error
ERROR 980 = Duplicate toner cartridge detection error, Multiple toner cartridges for the same color ware detected.
ERROR 983 = Duplicate toner cartridge detection error, Multiple toner cartridges for the same color ware detected.
ERROR 990 = Waste toner sensor detection error
CRC CHECK NG = PU download data CRC check error, A CRC check error was detected after downloading of PU data
PU firmware and custom media data).
WDT ERROR ADR = XXXX = PU firmware ru way
COMMUNICATION ERROR = PU-CU interface error

Fehlermeldungen und Error Codes für Oki Laserdrucker

OKI Error Code Support

Inspection is required. 001:ErrorMachine Check Exception hardware fault detection (board failure or poor power supply)Does this error message reappear?YesCycle the power. Replace the CU/PU board.Get HelpService Call 001 ErrorMachine Check
Exception hardware problem was detected (PCB failure or insufficient power capacity)
(PDL only)
When CE1 was not detected, SC001 occursReplace the printer control PCBGet HelpPower Off/On
002:Error
003:Error
005:Error
CPU unexpected exceptionDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCBGet HelpRecovered from an error. 002:Error xxxxxxxx xxxxxxxx xxxxxxx
003:Error xxxxxxxx xxxxxxxx xxxxxxx
004:Error xxxxxxxx xxxxxxxx xxxxxxx
005:Error xxxxxxxx xxxxxxxx xxxxxxx
006:Error xxxxxxxx xxxxxxxx xxxxxxx
007:Error xxxxxxxx xxxxxxxx xxxxxxxProgram detects the wrong processDoes this error message reappear?YesPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD. Replace the CU/PU board.Get HelpRecovered from an error.
009:Error Recovered from an error.
010:Error Recovered from an error.
011:ErrorProgram detects the wrong processPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD.Get HelpPower Off/On
012:ErrorA watchdog timeout occurred due to no system timer interrupt for unknown reasonsDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCBGet HelpService Call
020:ErrorThe CU FW in Nand FLASH has not been detected or a check SUM error has occurredDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCBGet HelpPower OFF/ON
024:ErrorCU Program detects the error for hash on the DIMM slotDoes this error message reappear?YesCycle the power. Replace the CU/ PU board.Get HelpService Call
024:ErrorCU Font ROM Hash ErrorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCBGet HelpInspection is required.
030:ErrorDetect the CU RAM Check errorDoes this error message reappear?YesRe-implement the RAM DIMM and turn on the MFP. Replace the CU/ PU board.Get HelpService Call
030:ErrorCU RAM Check ErrorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCBGet HelpInspection is required.
040:ErrorDetect the CU EEPROM errorDoes this error message reappear?YesCycle the power. Replace the CU/ PU board.Get HelpService Call
040: ErrorCU EEPROM ErrorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCBGet HelpPower Off/On
042:Error
043:Error
045:Error
Flash File System ErrorFailed to access to the Flash ROM that is mounted directly on the CU PCBFormat the Flash forcibly. (This requires caution as it erases NIC-F/W.
The NIC-F/W must be written with the maintenance utility after formatting.) If the error remains replace the printer control PCBGet HelpService Call
051: ErrorCU Fan Error
Abnormal condition of the CPU cooling fan on the CU PCBIs the CPU Fan connected properly?


Does it recover from the error by replacing the fan?No
Yes

NoConnect it properly.
Replace the fan.

Replace the printer control PCB.Get HelpPower Off/On
052:Error
DMA Abort Error was detected with Image ProcessorDoes this error message reappear?YesPower OFF/ON

Replace the printer control PCBGet HelpRecovered from an error. 054:Error xxx yyy zzzDetect the communication error between the Controller unit and scanner unitRecord the figures on the LCD, and close the error display.Get HelpRecovered from an error. 055:ErrorController unit cannot detect the scanner unitDoes this error message reappear?

Does this error message reappear?Yes


YesPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD. Check the connection between the scanner and printer.
Replace the CU/PU board.Get HelpInspection is required. 056:ErrorController unit cannot detect the hard diskPower off the MFP and attach the hard disk and power on the MFP.Get HelpRecovered from an error. 057:ErrorDetect the time out between the Controller unit and scanner unit 01 : No ACK for read beginning command 02 : No ACK for read cancel command 03 : No ACK for SIP cancel commandPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD.Get HelpRecovered from an error. 058:ErrorDetect the error at scanner control section 01 : SIP internal error 02 : Scan Model internal error 03 : SPB internal errorPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD.Get HelpInspection is required. 067:ErrorDetect the communication error with the Sleep Mode interface supervisor program.Does this error recur?YesCycle the power. Replace the CU/PU board.Get HelpService Call
067: ErrorA communication error was detected during communication with the Sleep Mode interface monitoring program.If power cycling does not solve the problem maintenance by a service engineer is requiredGet HelpInspection is required. 069:ErrorMalfunction of the NIC chip was detected. Does this error recur?YesCycle the power. Replace the CU/PU board.Get HelpService Call
069:ErrorMalfunction of the NIC chip was detectedDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet HelpPower OFF/ON 070:ErrorA PSE firmware error was detected.If display the address on the LCD, record the figures and close the error display and cycle the power.Get HelpPower Off/On
070:ErrorDetection of abnormal condition of the PostScript firmwareDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet HelpPower Off/On
072:ErrorI/F error between PU and CUDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet HelpPower Off/On
073:Error
xxxxxxxxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet HelpPower OFF/ON 073:Error c/ xxxxxxxxDetect the Video circuit over run.Record the figures on the lower right side of the LCD, and cycle the power.Get HelpPower Off/On
074:Error
xxxxxxxx
075:Error
xxxxxxxx
Detection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet HelpPower OFF/ON 075:Error c/ xxxxxxxxVideo error. An error was detected in expanding image data.Does this error recur?YesCycle the power. Replace the CU/PU board.Get HelpPower OFF/ON 077:ErrorVIC Illegal Decomp ErrorDoes this error recur?YesCycle the power. Replace the CU/PU board.Get HelpPower Off/On
077:Error xxDetection of abnormal condition during image data expansionDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet HelpRecovered from an error. 078:ErrorCommunication Error with Operator Panel UnitDoes this error recur?YesPush the [OK] button and close the error screen, after a record with all numerical value displayed on LCD. Replace the CU/PU board.Get HelpService Call
081:ErrorDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet HelpInspection is required. 090:ErrorDetect the error at stapler unit.Does this error recur?YesCheck the stapler unit and cable. At first change the stapler unit, and if it becomes the error again, change the cable. Replace the CU/PU board. Get HelpService Call
104:ErrorThe engine EEPROM implementation check at power on showed no problem, but after that a read/write error was detectedDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet HelpInspection is required. 105:ErrorNot detect the EEPROM at power onDoes this error recur?YesCycle the power. Replace the CU/PU board.Get HelpService Call
106:ErrorAbnormal engine control logicDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet HelpService Call
108:Error01: Detection of a watchdog timer errorDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet Help02: Detection of an undefined interruptionDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet Help03: Runaway of the CPU on the PU due to noise etc.Does this error recur?YesPower OFF/ON

Replace the printer control PCBGet Help04: Runaway of the Port CPU due to noise etc.Does this error recur?YesPower OFF/ON

Replace the printer control PCBGet Help05: Failure of Access to the Dcon circuit of the printer control PCBDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet Help09: Detection of an error in clock adjustment to the duplex unitDoes this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB
Get Help0B: Detection of an error in clock adjustment to tray 2 Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB
Get Help0C: Detection of an error in clock adjustment to tray 3Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB
Get Help0D: Detection of a error in clock adjustment to tray 4Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB
Get Help0E: Detection of a error in clock adjustment to tray 5Does this error message reappear after power restoration

Does this error message reappear after power restoration?Yes


YesReplace the unit concerned


Replace the Printer Control PCB
Get Help0F: Communication failure with the spot color PCBDoes this error recur?

Does this error recur?Yes

YesPower OFF/ON

Replace the spot color PCB

Replace the printer control PCBGet Help10: Runaway of the Driver CPU due to noise etc.Does this error recur?

Does this error recur?Yes

YesPower OFF/ON

Replace the driver relay PCB

Replace the printer control PCBGet HelpService Call
111:ErrorA duplex unit for another model was detectedIs a duplex unit provided for this model installed?YesInstall a correct duplex unitGet HelpService Call
112:ErrorA 2nd Tray for another model was detectedIs a 2nd Tray provided for this model installed?YesInstall a correct 2nd TrayGet HelpService Call
113:ErrorA 3rd Tray for another model was detectedIs a 3rd Tray provided for this model installed?YesInstall a correct 3rd TrayGet HelpService Call
114:ErrorA 4th Tray for another model was detectedIs a 4th Tray provided for this model installed?YesInstall a correct 4th TrayGet HelpService Call
115:ErrorA 5th Tray for another model was detectedIs a 5th Tray provided for this model installed?YesInstall a correct 5th TrayGet HelpService Call
121:ErrorHigh Voltage power supply interface errorIs the fuse on the printer control PCB blown?

Is the cable connecting the printer control PCB to the high voltage power supply unit connected properly?



Is there any defective contact point?YesReplace the printer control PCB (then check the following)

Re-connect it properly.

Check for defective contact points of the high voltage system

Replace the high voltage power supply unit.Get HelpInspection is required. 122:ErrorLow voltage FAN errorIs the FAN of the low voltage power supply block working?


Is the FAN connector connected correctly?No


Yes

No
Yes

Check to make sure connection of the FAN connector. Replace the low voltage power supply unit. Replace the FAN motor. Replace the low voltage power supply unit.Get HelpService Call
123:ErrorAbnormal environment humidity or unconnected humidity sensorDoes this error recur?


Does this error recur?Yes


YesPower OFF/ON

Replace the environmental sensor board and the FFC

Replace the printer control PCBGet HelpService Call
124:ErrorAbnormal environment humidityDoes this error recur?


Does this error recur?Yes


YesPower OFF/ON

Replace the environmental sensor board and the FFC

Replace the printer control PCBGet HelpService Call
125:ErrorMulti-purpose Tray
Home ErrorDoes the motor run in the motor testing of the PU self-diagnostic mode?Yes





NoCheck the sensor cable for a break or short and the connector semi-locking relay PCB and the printer control PCB for abnormal condition.

Check the hopping motor and the gear train for abnormal condition.Get HelpPower Off and wait for a while
126: Condensing ErrorDew condensation in the printer was detected.This error tends to occur after a printer is carried in from the outsides.
Leave the printer for 2 hours to half a day at room temperature, and turn on the power.

Does this error recur?


Does this error recur?Yes


YesAfter leaving the printer at room temperature, turn on the power again.



Replace the environmental sensor board and the FFC.

Replace the printer control PCBGet HelpInspection is required. 127:ErrorFuser FAN errorIs the FAN connector connected properly?
Does this error recur?No
Yes
YesRe-connect it properly. Replace the FAN motor. Replace the CU/PU board.Get HelpService Call
128:Error01: Fuser Exhaust
Fan 1
02: Low Voltage Fan
03: PU Fan
05: Station 1 ID
Intake Fan
09: Second Transfer
Absorption Fan
0A: Fuser Intake Fan
0B: Station 2 ID
Intake Fan
0C: Duplex Fan
0D: Fuser Exhaust
Fan 2
0E: Station 3 ID
Intake Fan
0F: Station 4 ID
Intake Fan
10: Station 5 ID
Intake Fan
Is the cable to respective fans connected properly?

Does this error recur?No


Yes

No

Re-connect it properly.


Replace the fan motor.

Replace the applicable PCB
01: Driver relay PCB
02: Printer Control PCB
03: Printer Control PCB
05: Driver Relay PCB
09: Rail unit relay PCB
0A: Driver relay PCB
0B: Driver relay PCB
0C: Duplex unit PCB
0D Driver relay PCB
0E: Driver relay PCB
0F: Driver relay PCB
10: Driver relay PCB

Get HelpService Call
134: ErrorLED head detection error
(01=K, 02=C, 03=M, 04=Y, 05=W/CL)Is the fuse blown?
134-5: Spot color PCB
134-01 to 04: Printer
control PCB




Does this error recur?

Does this error recur?Yes




No


Yes

YesReplace the PCB.
Correct the FFC connection condition between the LED head and the PCB

Correct the FFC connection condition.

Replace the LED head unit

Replace either applicable PCB.
134-01 to 04:
Printer control PCB
134-05: Spot color PCBGet HelpService Call
135: Error01: Tray 1 Lift-up
Motor Error
02: Tray 2 Lift-up
Motor Error
03: Tray 3 Lift-up
Motor Error
04: Tray 4 Lift-up
Motor Error
05: Tray 5 Lift-up
Motor ErrorRemove the paper cassette. Does the motor run in motor testing?



Is the fuse on the PCB blown?

Is the motor resistant value abnormal, or is the motor wire disconnected or shorted?Yes

No


Yes

Yes

NoReplace the paper cassette.

Do the following check on motors and PCBs:

Replace the PCB.

Replace the motor.

Replace the PCB.
01: Printer Control PCB
02 to 05: Option tray PCBGet Help07: Belt Motor Lock ErrorRemove the belt unit. Does the motor run in motor testing?



Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire, and a broken gear?Yes

No


Yes


NoReplace the Belt.

Do the following check on motors and PCBs:

Replace the motor, cable and belt motor driving mechanism.

Replace the printer control PCBGet HelpService Call
135: Error09: Fuser Motor Lock ErrorRemove the fuser. Does the motor run in motor testing?



Is there any abnormality with the mechanism, such as a blown motor fuse, a disconnected or shorted motor wire and a broken gear?Yes

No


Yes


NoReplace the fuser.

Do the following check on motors and PCBs:

Replace the motor, cable, fuser motor driving mechanism.

Replace the printer control PCBGet Help11: Station 1 ID Motor Lock Error
12: Station 2 ID Motor Lock Error
13: Station 3 ID Motor Lock Error
14: Station 4 ID Motor Lock Error
15: Station 5 ID Motor Lock ErrorRemove the ID unit. Does the motor run in motor testing?



Is the motor fuse blown?

Is the motor wire broken or shorted

Does the error recur?Yes

No


Yes

No

YesReplace the ID unit.

Do the following check on motors and PCBs:

Replace the motor.

Replace the driver relay PCB

Replace the ID motor driving mechanismGet HelpInspection is required. 142:ErrorDetected a malfunction of the ID Up/Down mechanism.Connected properly?YesCheck the connection of ID Up/Down motor and sensor. Replace the CU/PU board.Get HelpService Call
143: ErrorImage drum Up/Down position detection error
(01=K, 02=C, 03=M, 04=Y, 05=W/CL)Reinstall the ID unit and the belt unit and then power off/on. Does the error recur?

Detach the ID unit. Remove the rear cover and inspect the initial movement. Is there any abnormality with up/down movement?Yes



No

YesInspect the following:



Replace the ID unit.

Inspect the driver replay PCB, ID up/down sensor, ID motor driving mechanism.Get HelpService Call
147: ErrorToner supply motor
error (01=K, 02=C, 03=M, 04=Y, 05=W/CL)Remove the toner cartridge. Does the motor run in motor testing?



Is the motor resistant value abnormal, the motor wire disconnected or shorted?

Does the error recur?Yes

No


Yes

No

YesReplace the toner cartridge.

Do the following check on motors and PCBs

Replace the motor.

Replace the driver relay PCB

Replace the Toner supply mechanism.Get HelpInspection is required. 154:ErrorThe belt unit fuse blown out.Get HelpInspection is required. 155:ErrorThe fuser unit fuse blown out.Get HelpInspection is required. 160:ErrorToner sensor detection error (160=Y, 161=M, 162=C, 163=K) This error does not occur with the factory default settings.Because it is an error not to be occur in the in front of the user, change the CU/PU board when it is displayed in front of the user.Get HelpInspection is required. 161:ErrorToner sensor detection error (160=Y, 161=M, 162=C, 163=K) This error does not occur with the factory default settings.Because it is an error not to be occur in the in front of the user, change the CU/PU board when it is displayed in front of the user.Get HelpInspection is required. 162:ErrorToner sensor detection error (160=Y, 161=M, 162=C, 163=K) This error does not occur with the factory default settings.Is the toner cartridge installed? Is the lock lever of the toner set? Does this error recur?No

No

YesInstall the toner cartridge.
Move the lock lever of toner cartridge to the lock position. Replace the toner sensor assembly.
Get HelpInspection is required. 163:ErrorToner sensor detection error (160=Y, 161=M, 162=C, 163=K) This error does not occur with the factory default settings.Is the toner cartridge installed? Is the lock lever of the toner set? Does this error recur?No

No

YesInstall the toner cartridge.
Move the lock lever of toner cartridge to the lock position. Replace the toner sensor assembly.
Get HelpService Call
163: ErrorToner sensor detection error
(01=K, 02=C, 03=M, 04=Y, 05=W/CL)
This error does not occur with the factory default settings.
Is the stopper (orange) removed?

Is the ID unit prism soiled?


Does this error recur?


Does this error recur?No


Yes
No

Yes


YesRemove the stopper.


Clean it.
Replace the ID unit.

Replace the driver replay PCB

Replace the toner low sensor board and the cable.
Get HelpService Call
166: ErrorAn abnormality was detected with the power supply temperature thermistor.
01: The power supply thermistor is detected as shorted.
02: The power supply thermistor is detected as open.
03: The power supply thermistor indicates high temperature error
04: The power supply thermistor indicates low temperature errorDoes this error recur?

YesPower OFF/ON

Replace the printer control PCB
Get HelpService Call
167: ErrorThermistor slope errorIs the error message displayed?

Does this error recur?Yes

YesRestore the power

After leaving the printer for 30 minutes, turn on the power Get HelpService Call
168: Error01: Thermistor is
detected as shorted
02: Thermistor is
detected as open
03: Thermistor is
indicates high
temperature error
04: Thermistor indicates
low temperature
error
Is the error message displayed?

Does this error recur?Yes

YesRestore the power

After leaving the printer for 30 minutes, turn on the power again. When the power is restored for the 168-03 error, the display changes to Service Call 994: Error
Get HelpService Call
169: Error01: Thermistor is detected as shorted
02: Thermistor is detected as open
03: Thermistor is indicates high temperature error
04: Thermistor indicates low temperature errorIs the error message displayed?

Does this error recur?Yes

YesRestore the power.

After leaving the printer for 30 minutes, turn on the power again.Get HelpService Call
170: Error
171: Error
Short circuit (170) or open circuit (171) of the fuser thermistor was detected.Does this error recur?YesRestore the power.
Replace the fuser unit.Get HelpService Call
172: Error
173: ErrorAn abnormal (172: high or 173: low)
temperature of the fuser thermistor was
detectedDoes this error recur?YesRestore the power.
Replace the fuser unit.
When the power is restored, the display may change to Service Call 994: Error in some cases.Get HelpService Call
181: Error
182: Error
183: Error
184: Error
185: ErrorOption unit I/F error
(181 = Duplex Unit.
182, 183, 184, 185 = Optional Tray)
Does this error recur?YesRestore the power.
Check to make sure the contact points of the connector and replace the optional unit

Get HelpService Call
188: Error01: Error in
communication
with Port CPUDoes this error recur?YesPower OFF/ON

Replace the printer control PCBGet Help02: Error in
communication
with Driver CPU
Does this error recur?YesReplace the Driver PCBGet HelpPower Off/On
190: ErrorSystem memory overflowDoes this error recur?YesPower OFF/ON

Replace the printer control PCB
Get HelpPower Off/On
203: Error
204: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

Replace the printer control PCB
Get HelpPower Off/On
207: Error
208: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

Replace the printer control PCB
Get HelpPower Off/On
213: Error
214: ErrorCU program error (not occur in normal operation)Does this error recur? YesPower OFF/ON

Replace the printer control PCB
Get HelpSerice Call
230: ErrorTag Reader MissingDoes this error recur?

Does this error recur?
Yes

YesPower OFF/ON

Replace the tag reader/writer PCB and the FFC.

Replace the printer control PCB
Get HelpService Call
231: Error01: PU-Tag Reader Interface Error
02: Tag Reader circuit abnormality
03: Tag Interface error
Does this error recur?

Does this error recur?
Yes

YesPower OFF/ON

Replace the tag reader/writer PCB and the FFC.

Replace the printer control PCB

Get HelpService Call
241: Error

245 ErrorEngine Program
Memory Error
241: DUPLEX Flash memory error
242: Option Tray 2
243: Option Tray 3
244: Option Tray 4
245: Option Tray 5
Does this error recur?YesPower OFF/ON

241: Replace the DUPLEX PCB.
242-5: Replace the option try PCB

Get HelpService Call
247: ErrorEngine PORT CPU
Program Memory ErrorDoes this error recur?Yes

Power OFF/ON

Replace the printer control PCB

Get HelpService Call
249: ErrorEngine DRIVER
CPU Program Memory ErrorDoes this error recur?Yes

Power OFF/ON

Replace the printer control PCB

Get HelpPower Off/On
250: ErrorSecure File Erasing ErrorAn encrypted file erasing error was detected.
Did the user accept to execute HDD ERASE?

ADMIN MENU
HDD ERASE
Informing the user of the necessity to execute Disk
ERASE to delete the encrypted file and restore the HDD defaultsGet HelpService Call
251: ErrorSecure Disk Erasing ErrorAn Error was detected during Disk ERASE. Does this error message reappear?YesPower OFF/ON

Replace the HDDGet HelpService Call
254: ErrorAn unexpected error occurred during initialization of the Security mode.
Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

Regenerate an encryption key. If it doesn't solve the problem, replace the CU PCB

Get HelpService Call
257: ErrorAn unexpected error occurred during initialization of the HDD
Error cause information is displayed after the error code numberDoes this error message reappear?YesPower OFF/ON

Format the HDD again. If it does not solve the problem, replace the HDDGet HelpService Call
260: ErrorHeater thermistor errorCycle the power.

Replace the Fuser Unit.

If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).Get HelpService Call
261: ErrorHeater side1 thermistor error (L)Get HelpService Call
262: ErrorHeater side2 thermistor error (L)Get HelpService Call
263: ErrorHeater side1 thermistor error (R)Get HelpService Call
264: ErrorHeater side2 thermistor error (R)Get HelpService Call
265: ErrorLower1 thermistor error (L)Get HelpService Call
266: ErrorLower2 thermistor error (L)Get HelpService Call
267: ErrorLower3 thermistor error (L)Get HelpService Call
268: ErrorLower1 thermistor error (R)Get HelpService Call
269: ErrorLower2 thermistor error (R)Get HelpService Call
270: ErrorLower3 thermistor error (R)Get HelpService Call
271: ErrorCenter NC sensor detecting errorGet HelpService Call
272: ErrorCenter NC sensor compensating errorGet HelpService Call
273: ErrorCenter NC sensor temperature after compensating errorGet HelpService Call
274: ErrorError detecting the Fuser Unit cover temperaturePower OFF/ON

If error not cleared, power OFF and check conditions of cables between CU/PU board (ME2 PCB) and the relay board (MER PCB) and the Fuser Unit.

If no damage to cables replace CU/PU board (ME2 PCB) and the relay board (MER PCB).Get HelpError 310The top cover is open.Press the [Details] button for help.Get HelpError 311The front cover is open.Press the [Details] button for help.Get HelpError 320The fuser unit is not installed correctly.Remove and re-install the fuser unit.

Press the [Details] button for help.Get HelpError 330The belt unit is not installed correctly.Remove and re-install the belt unit.

Press the [Details] button for help.Get HelpError
340
341
342
343The image drum is not installed correctly.

Error 340 - Yellow Image Drum
Error 341 - Magenta Image Drum
Error 342 - Cyan Image Drum
Error 343 - Black Image DrumRemove and re-install the image drum.

Press the [Details] button for help.Get HelpError 348The fuser unit is not installed correctly.Reset fuser unit.

Press the [Details] button for help.Get HelpError
350
351
352
353Image Drum Life. The image drum indicated on the screen has reached its lifetime. Replace the image drum with a new one.

Error 350 - Yellow Image Drum
Error 351 - Magenta Image Drum
Error 352 - Cyan Image Drum
Error 353 - Black Image DrumOpening and closing the output tray can resume printing for a while.

However, you should replace the image drum as soon as possible.

Press the [Details] button for help.Get HelpError 354The fuser has reached its life.

Replace the fuser unit with a new one.Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Install new fuser unit.

Press the [Details] button for help.Get HelpError 355The transfer belt unit has reached its life.

Replace the belt unit with a new one.Opening and closing the output tray can resume printing for a while.

Replace with a new transfer belt unit as soon as possible to maintain print quality.

Press the [Details] button for help.Get HelpError 356The waste toner is full.Opening and closing the output tray can resume printing for a while.

Replace with a new belt unit as soon as possible to maintain print quality.

Press the [Details] button for help.Get HelpError 360The Duplex Unit is open (removed).The 2-sided printing unit is not set correctly.

Press the [Details] button for help.Get HelpError
370
371
372
373A paper jam has occurred and paper remains near the Duplex Unit.Remove the paper.

Press the [Details] button for help.Get HelpError 380Paper jam has occurred. Open the front cover and remove the paper.

Press the [Details] button for help.Get HelpError
381
382
383
384
385
389
A paper jam has occurred under the image drum. Remove the paper.

Press the [Details] button for help.Get HelpError 390Paper jam has occurred. Open the front cover and remove the paper.

Press the [Details] button for help.Get HelpError 391Paper jam has occurred in Tray 1. Pull out Tray 1 cassette and remove the paper.

Press the [Details] button for help.Get HelpError 392Paper jam has occurred in Tray 2. Pull out Tray 2 cassette and remove the paper.

Press the [Details] button for help.Get HelpError 393Paper jam has occurred in Tray 3. Pull out Tray 3 cassette and remove the paper.

Press the [Details] button for help.Get HelpError 394Paper jam has occurred in Tray 4. Pull out Tray 4 cassette and remove the paper.

Press the [Details] button for help.Get HelpError 400Paper size error.

Reset paper in tray.

Press the [Details] button for help.Inappropriate size paper was fed from a tray. Check the paper in the tray or check for Multiple-feed.

Open and close cover to perform recovery printing, and continue.Get HelpError 401Multiple sheets of paper have been fed. Warns that inappropriate long paper has been fed from tray.Reset paper in tray.

Press the [Details] button for help.Get HelpError 409Printing was stopped. Rear Output Tray was opened during printing. Open the Output Tray. Open the output tray and remove the jammed paper remaining inside of the unit.Get HelpError
410
411
412
413Toner empty. Replace with new Toner Cartridge.

C: Cyan (blue)
M: Magenta
Y: Yellow
K: BlackOpening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.Get HelpError
414
415Waste Toner Full. Replace with new Toner Cartridge.

Y: Yellow,
M: MagentaOpening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.Get HelpError 540Image Drum Sensor Error. Check Image Drum.

Something is wrong with the Yellow Image Drum sensor.Uninstall the image drum, and then install it again.

If the message persists, uninstall the toner cartridge and install it again.

If the toner cartridge is not installed, install it.

Press the [Details] button for help.Get HelpError 541Image Drum Sensor Error. Check Image Drum.

Something is wrong with the Magenta Image Drum sensor.Uninstall the image drum, and then install it again.

If the message persists, uninstall the toner cartridge and install it again.

If the toner cartridge is not installed, install it.

Press the [Details] button for help.Get HelpError 542Image Drum Sensor Error. Check Image Drum.

Something is wrong with the Cyan Image Drum sensor.Uninstall the image drum, and then install it again.

If the message persists, uninstall the toner cartridge and install it again.

If the toner cartridge is not installed, install it.

Press the [Details] button for help.Get HelpError 543Image Drum Sensor Error. Check Image Drum.

Something is wrong with the Black Image Drum sensor.Uninstall the image drum, and then install it again.

If the message persists, uninstall the toner cartridge and install it again.

If the toner cartridge is not installed, install it.

Press the [Details] button for help.Get HelpError
544
545
546
547A color toner cartridge indicated on the screen is not properly installed.

Error 544 - Yellow
Error 545 - Magenta
Error 546 - Cyan
Error 547 - BlackThe toner cannot be detected.

Make sure that the lever on the toner cartridge is fully turned and locked, and the protective tape is removed.

Press the [Details] button for help.Get HelpError
550
551
552
553A non-recommended toner is installed.

Error 550 - Yellow
Error 551 - Magenta
Error 552 - Cyan
Error 553 - BlackInstall recommended OKI toner.

Press the [Details] button for help.Get HelpError
554
555
556
557A non-recommended toner is installed.

Error 554 - Yellow
Error 555 - Magenta
Error 556 - Cyan
Error 557 - BlackInstall recommended OKI toner.

Press the [Details] button for help.Get HelpError
560
561
562
563Toner empty error because a image drum has reached its life.

Error 560 - Yellow Image Drum
Error 561 - Magenta Image Drum
Error 562 - Cyan Image Drum
Error 563 - Black Image DrumInstall new image drum.

Press the [Details] button for help.
Get HelpError
564
565
566
567Image drum has reached end of life.

Error 564 - Yellow Image Drum
Error 565 - Magenta Image Drum
Error 566 - Cyan Image Drum
Error 567 - Black Image DrumTemporarily prolong life by pressing OK button.

Install new image drum.

Press the [Details] button for help.Get HelpError 581Rear Output Tray is open, so 2-sided printing is disabled.2-sided printing (duplex printing) failed because the rear output tray is open.

Close the rear output tray and tray again.Get HelpError 587The rear cover is open.Press the [Details] button for help.Get HelpError 610The Yellow toner cartridge is not installed.Install the toner cartridge.

Press the [Details] button for help.Get HelpError 611The Magenta toner cartridge is not installed.Install the toner cartridge.

Press the [Details] button for help.Get HelpError 612The Cyan toner cartridge is not installed.Install the toner cartridge.

Press the [Details] button for help.Get HelpError 613The Black toner cartridge is not installed.Install the toner cartridge.

Press the [Details] button for help.Get HelpError
614
615
616
617A non-recommended toner is installed.

Error 614 - Yellow
Error 615 - Magenta
Error 616 - Cyan
Error 617 - BlackInstall recommended OKI toner.

Press the [Details] button for help.Get HelpError
620
621
622
623A non-recommended toner is installed.

Error 620 - Yellow
Error 621 - Magenta
Error 622 - Cyan
Error 623 - BlackInstall recommended OKI toner.

Press the [Details] button for help.Get HelpError
680
681
682
683Image drum has reached end of life.

Error 680 - Yellow Image Drum
Error 681 - Magenta Image Drum
Error 682 - Cyan Image Drum
Error 683 - Black Image DrumInstall new image drum.

Press the [Details] button for help.Get HelpError 709Caution, unknown Consumable detected. Go to User Manual "Trouble Shooting" to restore operation.

You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.
To accept these risks and to restore function:

1. Turn off your product
2. Press and hold the (CANCEL) button and turn on your product
3. After start up, release the (CANCEL) button. Note: This operation will be recorded for future referenceGet HelpPower Off/On
901: Error
902: ErrorShort circuit (901) or open circuit (902) with the belt thermistor was detectedCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


NoReplace the part or the belt unit.

Replace the driver relay PCBGet HelpPower Off/On
903: Error
904: ErrorThe belt thermistor detected abnormal temperature.
903: too high
904: too lowCheck the belt thermistor wiring. Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable?Yes


NoReplace the part or the belt unit.

Replace the driver relay PCBGet HelpInspection is required.
980 : ErrorMedia jamming error around fuser.Media is jammed by entangling around the fuser.
Turn off the MFP.
Replace the fuser.Get HelpInspection is required.
990 : ErrorWaste toner sensor detection errorIs the K toner cartridge installed?

Does the error occur again?No


YesInstall the K toner cartridge.

Be sure of cable connection, and then perform board replacement.Get HelpService Call
993: ErrorAn error was detected with the paper thickness sensor power cableDoes this error recur?

Does this error recur?
Yes


YesPower OFF/ON

Replace the paper thickness sensor and the cable

Replace the printer control PCBGet HelpService Call
994: ErrorA fuser where a high temperaure error was detected is installedDoes this error recur?YesPower OFF/ON

Replace the fuser unitGet HelpPower Off/On
FOC: ErrorCU program errorDoes this error recur?YesPower OFF/ON

Replace the Printer control PCBGet HelpPower Off/On
FFF: ErrorCU program errorDoes this error recur?YesPower OFF/ON

Replace the Printer control PCBGet HelpNote:
Service call errors, 171: Error, 166-02: Error, 168-02: Error, 169-02: Error 0169-04: Error and 902: Error can occur when the printer temperature is under 0 degrees centigrade; therefore, if the printer temperature is low, turn on the printer after the printer temperature has risen enough.

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