Oki c610 error 353

oki c610 error 353

This error means that a non-OKI Original consumable has been installed in the machine. The warranty is applicable when the product is used with its designated. Oki Printing Solutions is a registered trademark of Oki Data Paper sensor error codes. C711: A6 printing from the MP Tray only. When the "Please install new Image Drum Unit." message is displayed and printing stops, replace the image drum. When using A4 paper (simplex printing), the. oki c610 error 353

Was: Oki c610 error 353

Oki c610 error 353
CANON PIXMA MP250 ERROR CODE P 08
DOOR OPEN ERROR MESSAGE
CANON PIXMA MP190 ERROR E8
Invalid device error

Replacing the Image Drum

When the "Image Drum Near Life" message appears on the display screen, prepare a replacement image drum. If you continue printing, the message "Image Drum Life" will be displayed and printing will stop.

When the "Please install new Image Drum Unit." message is displayed and printing stops, replace the image drum.

When using A4 paper (simplex printing), the estimated replacement cycle of an image drum is approximately 30,000 pages, oki c610 error 353. This estimation assumes the standard use condition (three pages are printed at a time). Printing one page at a time reduces the drum lifetime approximately by half.

The actual number of printed pages may be less than half the above estimation depending on the printing conditions.

Note

  • The actual number of pages you can print with the image drum depends on how you use the machine. It may be less than half oki c610 error 353 above estimation depending on the printing conditions.

  • Printing quality may deteriorate after 1 year following the unpacking of the toner cartridge. Replace the toner cartridge with a new one.

  • Although opening and closing the top cover may extend the life of an image drum for a while, it is recommended to replace it soon after the "Install New image drum" message is displayed.

  • When [Device Settings] > [Admin Setup] > [Management] > [System Setup] > [Near Life Status] on the touch panel is set to [Disable], the "Image Drum Near Life" message does not appear.

  • Use Oki Data genuine consumables to ensure optimum performance of the products.

  • Charges for services for problems caused by the use of consumables other than Oki Data genuine consumables are incurred, regardless of the warranty or in the maintenance contract. (Although use of non-genuine consumables does not always result in problems, use extra care when using them.)

This section describes how to replace the image drum when you want to continue using the toner cartridge.

Note

  • If you use a new image drum with the toner cartridges currently in use, the remaining amount indication of the toner cartridges will not display correctly. The messages "Image Drum Near Life" or "Image Drum Life" may oki c610 error 353 be displayed soon after replacement.

  • Use extra care when handling the image drum (the green cylinder), because it is fragile.

  • Do not expose the image drum to direct sunlight or strong light (approximately 1,500 lux or more), oki c610 error 353. Even under room lighting, scx-4500 t2 error not leave the image drum for 5 minutes or more.

Memo

You can set when to display the "Image Drum Near Life" message. Press [Device Settings] > [Admin Setup] > [User Install] > [Drum Near Life Timing] on the touch panel to change the setting, oki c610 error 353. Available values are from 500 to 3,000 (in 500 increments).

  1. Prepare new image drum.

  2. Open the scanner unit.

  3. Press the top cover open button.

  4. Open the top cover.

  5. Hold the image drum handle with both hands, and then remove oki c610 error 353 image drum from the machine.

    Note

    While removing consumables, be careful not to hit them to the LED head.

    Burns may result.

    The fuser is extremely hot. Do not touch it.

    The toner cartridge is removed with the image drum.

  6. Unpack a new image drum.

  7. Remove the silica gel pack.

    Note

    Always use a new image drum, oki c610 error 353. An image drum that has been used on another printer cannot be used.

  8. Align the guide posts (1) on the left and right sides of the image drum with their guide grooves (2) on the left and right sides inside the machine, and then set the image drum into the printer gently.

  9. Press the toner cover removal button on the image drum.

  10. Remove the toner cover.

    Note

    • Toner may remain on the reverse side of the toner cover. Use care not to stain other parts when removed.

    • Use extra care when handling the image drum (the green cylinder), because it is fragile.

    • Do not expose the image drum to direct sunlight or strong light (approximately 1,500 lux or more). Even under room lighting, do not leave the image drum for 5 minutes or more.

    • Do not leave the image drum for 1 hour or more, even if it is covered with black paper.

    Memo

    Dispose of the toner cover as incombustible waste.

  11. Rotate the blue lever of the toner cartridge in the direction of the (Unlock) arrow until it stops, and then remove the toner cartridge from the image drum that you removed from the machine.

  12. Install the removed toner cartridge.

    The installation method is the same as when installing a new toner cartridge. For details, refer to steps 10 to 12 in "Replacing the Toner Cartridge".

  13. Close the top cover.

  14. Close the scanner unit.

  15. Please recycle image drums.

    Memo

    If you must dispose of an image drum, put it in a plastic bag or similar container and dispose of it in accordance with your municipality's ordinances or guidelines.

Copyright © 2014 Oki Data Corporation. All rights reserved.

me_000005

Códigos de error de servicio en impresoras OKI e Intec

MessageCauseError DescriptionSolutionsService CallCPU ExceptionIs the error message displayed again?YesTurn the printer off/on.001: ErrorIs the error message displayed again?YesReplace the CRM board.~(The EEPROM needs replacement.)011: ErrorService CallCU ROM HashIs the program ROM DIMM installedNoRe-install the program ROM DIMM.020: ErrorCheck Error 1properly?Can the printer recover from the error byYesReplace the program ROM DIMM.replacing the program ROM DIMM?NoReplace the CRM board.(The EEPROM needs replacement.)Service CallCU Slot1 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.030: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallCU Slot2 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.031: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallCU Slot3 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.032: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallCU Slot4 DIMMIs the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.033: ErrorRAM Check Errorproperly?YesReplace the RAM DIMM.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service CallRAM ConfigurationIs the installation order followed?NoCorrect the installation order.034: ErrorError.YesReplace the RAM DIMMs.The CU RAMCan the printer recover from the error byNoReplace the CRM board.installation orreplacing the RAM DIMMs?(The EEPROM needs replacement.)derwas not followed.Service Call 035: ErrorSlot1 RAM Spec Error. The CU RAM Slot1 DIMM specification is not supported.Is the RAM DIMM a genuine part? Is the concerned RAM DIMM installed properly? Can the printer recover from the error by replacing the RAM DIMM?No No Yes NoUse oki c610 error 353 genuine RAM DIMM. Re-install the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement.)Service CallSlot2 RAM Spec Error.Is the RAM DIMM a genuine part?NoUse a genuine RAM DIMM.036: ErrorThe CU RAM Slot2Is the concerned RAM DIMM installedNoRe-install the concerned RAM DIMM.DIMM specificationproperly?YesReplace the RAM Oki c610 error 353 not supported.Can the printer recover from the error byNoReplace the CRM board.replacing the RAM DIMM?(The EEPROM needs replacement.)Service Call 037: ErrorSlot3 RAM Spec Error. The CU RAM Slot3 DIMM specification is notsupported.Is the RAM DIMM a genuine part? Is the concerned RAM DIMM installed properly? Can the printer recover from the error by replacing the RAM DIMM?No No Yes NoUse a genuine RAM DIMM. Re-install the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement.)Service Call 038: ErrorSlot4 RAM Spec Error. The CU RAM Slot4 DIMM specification is notsupported.Is the RAM DIMM a genuine part? Is the concerned RAM DIMM installed properly? Can the printer recover from the error by replacing the RAM DIMM?No No Yes NoUse a genuine RAM DIMM. Re-install the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement.)Service Call 040: ErrorCU EEPROM ErrorCan the printer recover from the error by replacing the EEPROM on the CU board?YesReplace the EEPROM. (Settings of the user must be restored on the new.)NoReplace the CRM board. (The EEPROM needs replacement.)Service Call 041: ErrorU Flash Error. On-CU-board Flash ROM ErrorDoes the error message appear again?YesReplace the CRM board. (The EEPROM needs replacement.)Service Call 050: ErrorOperator Panel ErrorDoes the error message appear again?YesSee the flowchart for the problems with no LCD message displayed.Service Call 051: ErrorCU Fan Error. On-CU-board CPU Cooling Fan ProblemIs the on-CU-board connector connected properly? Can the printer recover from the error by replacing the fan?No Yes NoConnect the connector properly. Replace the fan. Replace the CRM board. (The EEPROM needs replacement.)Service Call 063: ErrorNetwork Comm.Error. CU ~ NIC H/W I/F ProblemIs the network board installed properly? Can the printer recover from the error by replacing the network board?No Yes NoInstall the network board properly. Replace the network board. Replace the CRM board. (The EEPROM needs replacement.)Service Call 070: ErrorCANT_HAPPEN. PS F/W Problem DetectionIs it recovered by turning the printer off/on.NoReplace the CRM board. (The EEPROM needs replacement.)Service Call 072: ErrorEngine Communication Error PU ~ CU I/F ErrorIs the CU Assy installed properly? Can the printer recover from the error by replacing the CRM board?No Yes NoInstall the CU Assy properly. Replace the CRM board. (The EEPROM needs replacement.) Replace the PU board.Service Call 073: Error ~ 075: ErrorVideo Overrun DetectIs the CU Assy installed properly? Can the printer recover from the oki c610 error 353 by replacing the CRM board?No YesInstall the CU Assy properly. Replace the CRM board. (The EEPROM needs replacement.)Service Call 100/101:ErrorError detected at Engine ROM Checksum when turned on.Does the error repeat?No YesReplace the PU board. Replace the engine control board (71K).Service Call 102: ErrorError detected at Engine RAM Read/Write when turned on.Does the error repeat?YesReplace the engine control board (71K).Service Call 103: ErrorError detected at Engine SRAM Read/Write when turned on.Does the error repeat?YesReplace the engine edatetimeerror date is less than minimum board (71K).Service Call 104: ErrorError detected at Engine EEPROM Checksum when turned on.Does the error repeat?YesReplace the engine control board (71K).Service Call 105: ErrorEEPROM not detected when turned on.No EEPROM?YesConfirm the existence of EEPROM. Without it, mount an EEPROM.Does the error repeat?YesReplace the engine control board (71K).Service Call 106: ErrorError detected at Engine Control Logic.Does the error repeat?YesReplace the engine control board (71K).Service Call 120: Error ~ 122: ErrorError detected at the Power unit cooling fan in the Controller cavity.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Fan motor.Service Call 123: ErrorInappropriate ambient RH detected by a sensor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the RH sensor.Service Call 124: ErrorInappropriate ambient temp. detected by a sensor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the temperature sensor.Service Call 125: ErrorError detected at the MT home position.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the MT.Service Call 130: Oki c610 error 353 rise at the LED head detected.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off the printer, leave it for 30 min and then turn it on again. Replace the LED head unit.Service Call 131: Error ~ 134: ErrorNo LED head unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the LED head mounted properly? 3) Does the error repeat?Yes Yes YesVerify the installation of the LED head. Turn off/on the printer. Replace the LED head Assy.Service Call 140: Error ~ 142: ErrorError detected with the D located at appropriate position.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Drum Assy.Service Call 150: Error ~Fuse in the ID unit has not been blown.Is the ID unit mounted properly?YesConfirm the cable connection, or replace the Engine board.153: Error    Service Call 154: ErrorFuse in the Belt unit has not been blown.Is the Belt unit mounted properly?YesConfirm the cable connection, or replace the Engine board.Service Call 155: ErrorFuse in the Fuser unit has not been blown.Is the Fuser unit mounted properly?YesConfirm the cable connection, or replace the Engine board.Service Call 160: Error ~ 163: ErrorError detected by Toner sensor.1) Is the error message displayed? 2) Does the error repeat?Yes YesReplace Toner sensor or Assy (Y71-PWB). Same as the above.Service Call 170: Error 171: Error 174: Error 175: ErrorShort or open circuit detected at the Fusert hermistor. (H or L temperature error)1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Thermistor and turn off the printer. Leave it for 30 min.Service Call 172: Error 176: ErrorHigh temperature error detected at Thermistor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Thermistor and turn off the printer. Leave it for 30 min.Service Call 173: Error 177: ErrorLow temperature error detected at Thermistor.1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the Thermistor or heater and turn off the printer.Service Call 181: Error ~ 186: ErrorCommunication failure with an option unit detected by Engine1) Is the error message displayed? 2) Does the error repeat?Yes YesTurn off/on the printer. Replace the option unit.Close Cover 310: CCCC CoverOpen (* = A4, B4 etc.)Printer engine cover is open.1) Is the Top cover open? 2) Does the Cover switch operatenormally?Yes Yes NoClose the Top cover. Close the Side cover. Replace the Cover switch.Check Fuser 320: Fuser ErrorNo Fuser unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the Fuser unit mounted properly? 3) Does the error repeat?Yes No YesConfirm the existence of the unit. Re-install the Fuser unit and turn off/on the printer. Replace the Fuser unit Assy.Check Belt 330: Belt ErrorNo Belt unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the Belt unit mounted properly? 3) Does the error repeat?Yes No YesConfirm the existence of the unit. Re-install the Belt unit and turn off/on the printer. Replace the Belt unit Corflags error cf002 Drum 340~343: Drum ErrorNo ID unit detected when turning on the printer or closing the cover.1) Is the error message displayed? 2) Is the ID unit mounted properly? 3) Does the error repeat?Yes No YesConfirm the existence of the unit. Re-install the ID unit and turn off/on the printer. Replace the ID unit Assy.Install New Drum 350: Y Drum Life 351: M Drum Life 1019006 essbase error C Drum Life 353: K Drum LifeEnd of the ID unit life. more copies printed.Is it displayed soon after the ID unit replacement?Yes NoConfirm the life of the ID unit. Replace the ID unit.Install Duplex Unit 360: No Duplex unitThe Duplex unit is removed from the printer.Recovered if the Duplex unit is inserted again?Yes NoNormal Replace the Duplex unit or Engine board.Check DUPLEX 370: Paper JamPaper jam detected after paper reverse in the Duplex unit.1) Is a paper jammed in the Duplex unit?Yes NoRemove the jammed paper. Check the Duplex unit, or replace it.Check DUPLEX 371: Paper JamPaper jam detected at the Duplex unit1) Is a paper jammed in the Duplex unit?Yes NoRemove the jammed paper. Check the Duplex unit, or replace it.Check DUPLEX 372: Paper JamPaper jam detectedd uring paper feed from the Duplex unit.1) Does misfeed occur in the Duplex unit?Yes NoRemove the misfed paper and close the cover. Check the Duplex unit, or replace it.Open Side Cover 380: Paper JamPaper jam during paper feed from the Cassette 1, 2, 3, 4 or 5.1) Does misfeed occur in the specified cassette?Yes NoRemove the jammed paper and install the cassette. Check the Cassette 1, oki c610 error 353, 2, 3, 4 or 5, or replace it.Open Stacker Cover 381: Paper JamPaper jam detected btwn the B ID and Fuser.1) Is a paper jammed between the Y ID and Fuser? 2) Is the load on the Fuser unit normal?Yes NoRemove the jammed paper. Replace the Fuser unit.Open Stacker Cover 382: Paper JamPaper jam detected in the Fuser unit or btwn the Fuser and paper ejection.1) Is a paper jammed in the Fuser unit or between the Y ID and Fuser unit? 2) Is the Paper eject switch work normally?Yes NoRemove the jammed paper. Replace the Fuser unit.Open Stacker Cover 383: Paper JamPaper jam detected on paper entering the Duplex unit.1) Is a paper jammed at the entrance of the Duplex unit or in the unit?Yes NoRemove the jammed paper and close, oki c610 error 353. Check the Duplex unit, or replace it.Check MP Tray 390: Paper JamPaper jam during paper feed from the MP Tray.1) Does misfeed occur around the MP Tray?Yes NoRemove the misfed paper and close the cover. Check the MP Tray, or replace it.Check Tray * 391~395: Paper JamPaper jam detected btwn a cassette and the B ID.1) Is a paper jammed around the cassette or between the B ID and cassette. 2) Does the Paper entry switch operate normal?Yes NoRemove the jammed paper. Replace the Paper entry switch.Open Stacker Cover 400: Paper Size ErrorPaper in a size different (45 mm or more) from the specification detected at the Printer engine.1) Is the paper in a custom size? 2) Is the paper in the standard size?Yes Yes Ubuntu grub-install error action required. Adjust the Miranda ntdll.dll error size guide of the cassette. Replace the Paper size board (PXC PWB).Toner Low 410: Yellow 411: Magenta 412: Cyan 413: BlackToner in one of the four colors is running short.1) Is the specified toner cartridge almost empty? 2) Does the Toner sensor of the specified cartridge operate normally?Yes NoReplace it with a new toner kit. Replace the Toner sensor for the specified color.Remove Printed Papers 480: Stacker FullThe stacker for ejected papers is full.1) Is the stacker full? 2) Does the Stacker full sensor operate normally?Yes NoRemove papers from oki c610 error 353 stacker. Replace the Stacker full sensor.Load *** Papers 490: No paper in the MP Tray (*** = A4, B5 etc.)The specified cassette has no paper or is removed. Or, the cassette be ingused for printing has no more paper.1) No paper in MT? 2) Does the Paper out sensor operate normally?Yes NoLoad papers in MT. Replace the Paper out sensor.Load *** Papers 491~495: No paper in the Tray * (*** = A4, B5 etc.)No paper in the Cassette 1, 2, oki c610 error 353, 3, 4 or 5 detected.1) No paper in the specified cassette? 2) Does the Oki c610 error 353 out sensor operate normally?Yes NoLoad papers in the specified cassette. Replace the Paper out sensor of the specified cassette.Replace BeltThe belt counter has reached the life value.1) Is the error message displayed? oki c610 error 353 Does the error occur soon after Belt unit replacement?Yes NoCheck the belt life, oki c610 error 353. Replace the Belt unit immediately or at the next maintenance.Replace FuserThe fuser counter has reached the lifevalue1) Is the error message displayed? 2) Does the error occur soon after Fuser unit replacement?Yes NoCheck the fuser life. Replace the Fuser unit immediately or at the next maintenance.Job Offset Home ErrorThe Job offset assy does not operate or cannot detect the home position.Does the Job offset assy operate normally?Yes NoReplace the Job offset sensor. Replace the Job offset motor or Engine board.Running Short of Paper in Tray *Running short of paper detectedDoes only small mount of papers (approx. 30 sheets or less) remain?Yes NoLoad papers. Check the Paper near end sensor.Disc Operation ErrorHDD cannot be written.Is the operating procedure correct?No YesConfirm the procedure in the manual. Replace the HDD as it is broken.

Error Message List

Wait a Moment. Network Initializing.

The network is being initialized.

Wait for a while until the machine connects to the network.

Checking File System

File system in the hard disk is being checked. Wait for a while.

PU Flash Error

Turn the machine off, and then back on. If the same error occurs, contact your dealer.

Communication Error

Turn the machine oki c610 error 353, and then back on. If the same error occurs, contact your dealer.

Offline

The machine is offline. Press the (ONLINE) button to set it to [Online].

Data Present

Data remains unprinted. Wait for a while and if the message does not disappear, check the data.

Cancelling Job

The job was cancelled or user is unauthorized. Wait for a while.

Adjusting Temp.

The machine is adjusting the temperature of the fuser unit. Wait for a while.

Color Adjusting

Color registration and density are being adjusted, oki c610 error 353. Wait for a while.

Please wait Executing Maintenance

The programs on the machine are being updated.

Do not turn the machine off until the update completes.

The machine automatically restarts after the update completes.

[COLOR] Toner Low

The toner indicated on the screen is low. Have a new toner cartridge ready.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

[COLOR] Waste Toner Full. Replace Toner.

Waste toner is full. Replace the toner cartridge with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow K: Black

[COLOR] Non Recommended Toner Detected, oki c610 error 353.

Non-optimum toner cartridge is installed.

Use a toner cartridge that matches your machine.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

[COLOR] Non Recommended Toner.

Non-optimum toner cartridge is installed.

Use a toner cartridge that matches your machine.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Error Postscript

A postscript error has occurred. Please check data.

[COLOR] Image Drum Near Life

The image drum indicated on the screen is near life. Have a new image drum ready.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Fuser Unit Near Life

The fuser unit is near life. Have a new fuser unit ready.

Belt Unit Near Life

The belt unit is near life, oki c610 error 353. Have a new belt unit ready.

Change Fuser Unit

The fuser unit reaches its lifetime.

Replace the fuser unit with a new one.

Change Belt Unit

The belt unit reaches its lifetime.

Replace the belt unit with a new one.

[COLOR] Toner Empty

The toner indicated on the screen is empty. Replace the empty toner cartridge with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, oki c610 error 353, K: Black

[COLOR] Toner Not Installed.

A color toner cartridge indicated on the screen is not installed.

Install the toner cartridge.

C: Cyan (blue), oki c610 error 353, M: Magenta (red), Y: Yellow, K: Black

[COLOR] Image Drum Life

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

[TRAY] Empty

No paper is loaded in the indicated tray. Load paper.

File System is Full

Memory in the file system is full.

Delete unnecessary files.

File System is Write Protected

The file you are trying to write is write-protected.

Contact the device administrator.

Collate Fail: Too Many Pages

Insufficient memory error has occurred during collate printing.

Reduce the number of pages to print.

Unauthorized user, job cancelled.

Unauthorized user attempted to print. Data was deleted. Contact your administrator to use this machine.

File Erasing

Stored document files are being deleted.

Wait for a while.

Erased Data Full

Files supposed to be deleted are full. Erase the files.

Expired Secure Job

Expired saved files have been deleted.

File System Operation failed.

An error has occurred in the file system. Press the (ONLINE) button.

Flash Error

An error has occurred when firmware was being updated.

Contact the administrator.

Invalid Secure Data

Invalid print data was received. To erase the message, press the (ONLINE) button.

If you performed private printing, the data was deleted because it was incomplete. Print again.

Invalid Data

Invalid data received. Press the (ONLINE) button to remove this message. If you performed private printing, the data was deleted because it was incomplete. Print again.

Received data has been discarded because Job Type is restricted.

Data whose job type is not defined in the acceptable job type settings was redsn0w 0.9.10b6 error 127. The data was discarded without being processed.

Select a job type oki c610 error 353 in the acceptable job type settings for [Job Type] of the printer driver and print again.

About Screens and Functions of Each Printer Driver

Install Paper. MPTray.

Print on paper fed manually. Load paper in the MP tray.

Change Paper in [TRAY]. [MEDIA_SIZE] [MEDIA_TYPE] Error: 461, 462, 463

The size and type oki c610 error 353 paper set in the machine do not match error 021 symbol already defined jb_onplayerspawn indicated on the screen. Use the same size and type of paper selected on the application.

Change Paper in MPTray, oki c610 error 353. [MEDIA_SIZE] [MEDIA_TYPE] Error:460

The size or type of paper loaded in the MP tray do not match those indicated on the oki c610 error 353. Make sure that the size and type of paper loaded in the MP tray match those selected on the application.

Wait a moment. Network Configuration writing.

Network settings for this machine is changed. The new settings are being oki c610 error 353. Wait for a while.

Wait a Moment. Network Initializing.

Network settings for this machine are initializing.

Install Paper. [TRAY] [MEDIA_SIZE] Error: 490, 491, 492, 493

No paper is loaded in the indicated tray. Load paper of the displayed size.

Install Paper Cassette. [TRAY] Error: 440, 441, 430, 431, 432

The tray is not installed. Install the cassette. If the cassette is already inserted, oki c610 error 353, pull it out, and then insert it again.

Press ONLINE Button for Restoration. Memory Overflow. Error: 420

Data is too complicated. Memory full error has occurred during processing. Reduce the volume of the print data.

Replace Toner. [COLOR] Waste Toner Full. Error: 414, 415, 416, 417

Waste toner of the toner cartridge is full. Opening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

C: Cyan (blue), M: Magenta (red), Y: Yellow K: Black

Install Toner [COLOR] Error: 410, oki c610 error 353, 411, 412, oki c610 error 353, 413

The indicated cartridge ran out of toner.

Opening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

C: Cyan (blue), oki c610 error 353, M: Magenta (red), oki c610 error 353, Y: Yellow, K: Black

Non Recommended Toner C Error: 552, 556, 616, 622

The installed C (Cyan, blue) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

Non Recommended Toner M Error: 551, 555, oki c610 error 353, 615, 621

The installed M (Magenta, red) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

Non Recommended Toner Y Error: 550, 554, 614, 620

The installed Y (Yellow) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

Non Recommended Toner K Error: 553, 557, 617, 623

The installed K (Black) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

Toner Not Installed [COLOR] Error: 610, 611, 612, 613

A color toner cartridge indicated on the screen is not installed.

Install the toner cartridge.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Image Drum Sensor Error [COLOR] Error: 540, 541, 542, 543

The image drum sensor error has occurred in the image drum indicated on the screen.

Uninstall the image drum, and then install it again.

If the message persists, uninstall the toner cartridge and install it again.

If the toner cartridge is not installed, install it.

C: Cyan (blue), M: Magenta (red), Y: Yellow, oki c610 error 353, K: Black

Check Paper. Paper Size Error [TRAY]Error: 400

Paper size error has occurred in the indicated tray. Make sure that the size of paper loaded in the tray matches the [Paper Size] setting set on the operator panel. Load paper according to the paper size and direction set. To oki c610 error 353 printing, open and close the output tray. If the setting made on the operator panel is wrong, cancel printing first, set the right paper size from [Paper Size] on the operator panel, and then print again.

Make sure that the cassette does not feed multiple sheets of paper at a time after starting printing. If it happens, remove paper, and then load paper correctly.

Open Cover. Paper Jam, oki c610 error 353. Output Tray. Error: 390

Paper jammed via the paper feed path from the MP tray.

If the edge of the jammed paper is not visible, oki c610 error 353, open the output tray and remove the paper.

Open Cassette. Paper Jam. [TRAY] Error: 391, 392, 393

A paper jammed via the paper feed path from the indicated tray.

Pull out the cassette, oki c610 error 353, and then remove paper. If multiple sheets of paper are fed at a time, remove paper and reload paper.

Make sure that the paper stoppers are set in the right position.

Open Cover. Paper Jam. Output Tray. Error: 380, 381, 382, 385, 389

A paper jam has occurred inside the machine.

Open the output tray and remove jammed paper.

Open Cover. Paper Jam. Output Tray Error: 370, oki c610 error 353, 371, 372

A paper jam has occurred inside the machine.

Open the output tray and remove jammed paper.

Install New Image Drum. Image Drum Life. [COLOR]. Error: 350, 351, 352, 353

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

Opening and closing the cover can resume printing for a while. Replace with a new one as soon as possible, however.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Install New Image Drum. Image Drum Life. [COLOR] Error: 560, oki c610 error 353, 561, 562, 563

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Cyan (blue), Oki c610 error 353 Magenta (red), Y: Yellow, oki c610 error 353, K: Black

Install New Image Drum. Image Drum Life. [COLOR] To Exceed the Life, Press Online Button. Error: 564, 565, 566, 567

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Install Mysql error 2002 hy000 Image Drum. Printing disabled due to low threshold of Image Drum life. [COLOR] Error: 680, 681, oki c610 error 353, 682, 683

Printing has stopped because the image drum indicated on the screen reached its lifetime. Replace with a new image drum to print.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Install New Fuser Unit. Fuser Unit Life Error: 354

The fuser unit reaches its lifetime.

Replace the fuser unit with a new one.

Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Install New Belt Unit. Belt Unit Life. Error: 355

The belt unit reaches its lifetime.

Replace the belt unit with a new one.

Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Install New Belt Unit. Belt Unit Life. Error: 356

Waste toner of the belt unit is full. Replace the belt unit with a new one. Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Check Toner Cartridge. Improper Lock Lever Position. Error: 544, 545, 546, 547

A color toner cartridge indicated on the screen is not installed.

Make sure that the lever on the toner cartridge is fully turned and the protective tape is removed.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Check Image Drum [COLOR] Error: 340, 341,342, 343

The indicated image drum is not installed correctly.

Remove and re-install the image drum.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Check Fuser Unit Error: 320

The fuser unit is not properly installed. Remove and re-install the fuser unit.

Check Belt Unit Error: 330

The belt unit is not properly installed. Remove and re-install the belt unit.

Close Cover [COVER] Error: 310

Indicated cover is open. Close the cover.

Error: 310 The output tray.

Power Off/On

Turn the machine off, and then back on.

If the same error occurs, contact your dealer.

Service Call.

Turn the machine off, and then back on.

If the same error occurs, contact your dealer.

Please check SMTP settings.

Cannot connect to the SMTP server. Check the network settings.

Please check POP3 settings.

Cannot connect to the POP3 server. Check the network settings.

SMTP Login failed.

An attempt to log into the SMTP server ended up an authentication error.

Check the network settings.

SMTP Auth. Unsupported

The SMTP server does not support the authentication system.

Check the network settings.

POP3 Login failed.

An attempt to log into the POP3 server ended up an authentication error.

Check the network settings.

Getting target IP failed. Please Check DHCP settings.

The DHCP server cannot be detected. Check the network connection.

Please check DNS settings.

Cannot connect to the DNS server. Check the network connection.

Please insert USB Memory.

Print from USB Memory was attempted with USB Memory not inserted.

Insert USB Memory.

[TRAY] cassette missing.

The cassette in the indicated tray is pulled out.

Install the cassette.

Color Restricted. Mono Printed.

A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color printing.

Color Restricted. Job Rejected.

A color print job was deleted due to an unauthorized user. Contact your administrator for color printing.

Print Restricted. Job Rejected.

A print job was deleted due to an unauthorized user. Contact your administrator for printing.

Unsupported USB Device Detected. Please detach it.

An unsupported USB device is connected. Remove the USB device.

Incompatible USB device connected. Please detach it.

The connected USB device was not recognized, oki c610 error 353. Remove the USB device.

USB Hub Unsupported.

A USB hub is connected. Remove the USB hub. This machine does not support USB hub.

Job Log Database Error

A data base access error has occurred while writing or reading the job log. Turning the machine off and on may resolve the problem.

To erase the message, press [Close].

Job Log Buffer Full (Delete old logs)

Old job logs were deleted, because job log buffer was full.

Decode error occurred.

An error has occurred in the image data sent to this machine. Check the image data.

Process has been canceled as there is no space on the device. Please free up enough memory space by reducing usage and try again.

Processing data was cancelled due to memory full.

Reduce the usage on the device to ensure available memory, and then retry.

Process has been canceled by a device error. After maintenance or change of the device, please try again.

Processing data was oki c610 error 353 because an error occurred on the device.

Repair or replace the device, oki c610 error 353, and then retry.

Deleting data.

This machine ran out of color toner. Color print data is being deleted.

Wait for a while.

Color toner empty. Job cancelled

The print data was cancelled because color toner is empty. To delete the message, press the (ONLINE) button.

Error PDF

The PDF file is damaged.

Check the file.

Invalid Password

This PDF file is password protected.

Password required to print

This PDF needs authentication. Enter a password to print.

No communication with the SNTP server.

Obtaining current time from the SNTP server failed. Check the server.

Can not read the file

The USB Memory was removed while printing from USB Memory. Do not remove USB Memory while printing is in progress.

Cannot open the file.

The specified file could not be Opened. Check the file.

Cannot read the file.

Files could not be read. Check the device where the files are stored.

Getting the list .

Data is being read from USB Memory.

Press the Stop button to cancel reading.

[COLOR] Image Drum Sensor Error

A sensor error has occurred in the image drum indicated on the screen.

Uninstall the image drum, and then install it again.

If the message persists, uninstall the toner cartridge and install it again.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Rear Output Tray Open. Duplex Not Available Error code: 581

2-sided printing failed because the rear output tray is open.

Close the rear output tray and tray again.

Open Output Tray. Rear Output Tray Error. Error code: 409

The rear output tray was moved while duplex printing.

Close the rear output tray and remove the jammed paper remaining inside of the unit.

Wait Timeout in menu is disabled.

Wait Timeout is disabled.

Press [Functions], select [Setting] > [Admin Setup] > [Print Setup] > [Print menu] > [Printer Adjust] > [Timeout Injob] on the operator panel, and then select a longer print timeout value.

Wireless setting are incomplete

Wrong values are set or items remain unset in the wireless LAN settings. Check the wireless settings.

Not connected to wireless access point

No wireless LAN access points are found.

Make sure that the access point is turned on.

Disconnect and re-connect to wireless LAN.

Wireless startup failed

Turn the machine off, check that the wireless LAN module is correctly installed, oki c610 error 353, and then reboot the machine. If the error persists, contact your dealer.

Firmware Update Error. Please try again. If network doesn't work, please try firmware update over USB

Updating the firmware failed. Update again.

Registering with Google Cloud Print. Don't turn off the power until registration is complete.

This machine is being oki c610 error 353 to the Google Cloud Print service. Wait for a while.

Deleting from Google Cloud Print.

This machine is being removed from the Google Cloud Print service. Wait for a while.

Caution, unknown Consumable detected

You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.

To accept these risks and to restore function;

  1. Turn off your product.

  2. Press and hold the (CLEAR) button and turn your product on.

  3. After start up, release the (CLEAR) button.

Note: This operation will be recorded for future reference.

[COLOR] Image Drum Life. 2590 2591 2592 2593 2594 Pages Left.

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

IPv4 address is conflicted. Please change IPv4 address.

The IP address assigned to this machine is duplicated with that of another device.

Check the IP addresses, and then assign another IP address.

Duplex Print Failed.

Duplex printing is not available on the specified paper.

Check the size and thickness of paper.

Changing Language. Panel operation is disabled.

Display language is being changed.

Wait for a while.

Language Change Failed. Error num: %CODE%

Switching display languages failed. Press the (POWER) button to turn the machine off, and then back on.

Detected an abnormality of internal database. The data must be deleted. After pressing [Format], the data will be deleted, and then reboot.

Data base is beyond restoration.

To delete the data base, press [Format].

Summary Account balance is 0. [USERNAME] [ACCOUNTNAME] Increase the balance and press [Enter]. Press [Cancel] to cancel.

The number of print jobs excesses the limit. No more print jobs are authorized. Contact your administrator.

Copyright © 2017 Oki Electric Industry Co., Ltd. All rights reserved.

qa_000048

Chapter 4 TROUBLESHOOTING

About Troubleshooting Guide

The Troubleshooting Guide (PDF) describes the causes and the troubleshooting of problems when you use the

equipment.

References to the Troubleshooting Guide

Chapter

Chapter 1

TROUBLESHOOTING FOR THE HARDWARE

Chapter 2

TROUBLESHOOTING FOR COPYING

Chapter 3

TROUBLESHOOTING FOR PRINTING

Chapter 4

TROUBLESHOOTING FOR SCANNING

Chapter 5

TROUBLESHOOTING FOR e-Filing

TROUBLESHOOTING FOR NETWORK

Chapter 6

CONNECTIONS

CHECKING THE EQUIPMENT STATUS WITH

Chapter 7

TopAccess

WHEN SOMETHING IS WRONG WITH THE

Chapter 8

EQUIPMENT

Error codes

Press [JOB STATUS] and then the [LOG] tab on the touch

panel; the LOG menu is displayed. The job history and

error codes are displayed in the LOG menu.

For details of the error codes, refer to the following guide:

& Troubleshooting Guide (PDF): "Chapter 7: CHECKING

THE EQUIPMENT STATUS WITH TopAccess" - "Error Codes"

52

Title

When This Screen Is Displayed

Messages Displayed on the Touch Panel

Clearing a Paper Misfeed

Clearing a Staple Jam

Replacing a Toner Cartridge

Replacing the Waste Toner Box

Refilling With Staples

Cleaning the Main Chargers and LED Print Heads

Cleaning the Hole Punch Dust Bin

When Printed Sheets Overflow from the Stacker

Copying Problems

Print Job Problems

Printer Driver Problems

Network Connection Problems

Client Problems

Hardware Problems

Scanning Problems

e-Filing Web Utility Problems

Locating the Equipment in the Network

LDAP Search and Authentication Problems

Printing Problems (Network Related)

Fax Driver Problems

Client Software Authentication Problems

Hardware Status Icons on TopAccess [Device] Tab

Error Messages

Error Codes

When You Think Something Is Wrong With the Equipment

Regular Maintenance

Section

O

KI CONTACT DETAILS

Oki Systems (UK) Limited

550 Dundee Road

Slough Trading Estate

Slough, SL1 4LE

Tel:44 (0) 1753 819819

Fax:44 (0) 1753 819899

http://www.oki.co.uk

Oki Systems Ireland Limited

The Square Industrial Oki c610 error 353, Dublin 24, Ireland

Tel:+353 1 4049590

Fax:+353 1 4049591

http://www.oki.ie

OKI Systems - Northern Ireland

40 Sydenham Park

Belfast, BT4 1PW

Tel:+44 (0)28 90 20 1110

http://www.oki.ie

Technical Support for all Ireland:

Tel:+353 1 4049570

Fax:+353 1 4049555

E-mail: [email protected]

Oki Data Corporation

4-11-22 Shibaura, Minato-ku, Tokyo

108-8551, Japan

Tel:(81) 3 5445 6158

Fax:(81) 3 5445 6189

http://www.okidata.co.jp

Oki Data (Singapore) Pte. Ltd.

78 Shenton Way, #09-01,

Singapore 079120

Tel:(65) 6221 3722

Fax:(65) 6421 1688

http://www.okidata.com.sg

Oki Systems (Thailand) Ltd.

956 Udomvidhya Building 6th Floor,

Rama IV Rd., Bangkok 10500,

Thailand

Tel:(662) 636 2535

Fax:(662) 636 2536

http://www.okisysthai.com

Oki Hong Kong Limited

Suite 1909, Tower3,

China Hong Kong City,

33 Canton Rd., Tsimshatsui,

Kowloon, Hong Kong

Tel:(852) 2736 0130

Fax:(852) 2376 3725

The IPL Group

63-85 Victoria Street

Beaconsfield NSW 2015, Australia

Tel:(61) 2 9690 8200

Fax:(61) 2 9690 8300

http://www.oki.com.au

Comworth Systems Ltd.

10 Constellation Drive Mairangi Bay,

Auckland, New Zealand

Tel:(64) 9 477 0500

Fax:(64) 9 477 0549

http://www.comworth.co.nz

Oki contact details > 77

Error Message List

Wait a moment. Network initializing .

The network is being initialized.

Wait for a while until the machine connects to the network.

Checking File System

File system in a flash memory device is being checked. Wait for a while.

Inspection is required. PU Flash Error

Turn off the machine, and then back on. If the same error occurs, contact your dealer.

Inspection is required. PU Communication Error

Turn off the machine, and then back on. If the same error occurs, contact your dealer.

Offline Mode

Press [Print] > [Online] on the touch panel. The (STATUS) button turns off when the machine turns online.

Data present.

Data remains unprinted. Wait for a while and if the message does not disappear, check the data.

Deleting data.

The job was cancelled or user is unauthorized. Wait for a while.

Warming up.

The machine is adjusting the temperature of the fuser unit. Wait for a while.

Preparing .

Color registration and density are being adjusted. Wait for a while.

Wait a moment. Executing maintenance.

The programs on the machine are being updated.

Do not turn off the machine until the update completes.

The machine automatically restarts after the update completes.

Toner Low.

The toner indicated on the screen is low. Have a new toner cartridge ready.

Waste Toner Full. Replace with new Toner Cartridge.

Waste toner is full. Replace the toner cartridge with a oki c610 error 353 one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

C Non Recommended Toner.

An optimum C (Cyan, blue) toner cartridge is not installed.

Use a toner cartridge that matches your machine.

M Non Recommended Toner.

An optimum M (Magenta, red) toner cartridge is not installed.

Use a toner cartridge that matches your machine.

Y Non Recommended Toner.

An optimum Y (Yellow) toner cartridge is not installed.

Use a toner cartridge that matches your machine.

K Non Recommended Toner.

An optimum K (Black) toner cartridge is not installed.

Use a toner cartridge that matches your machine.

Error Postscript

A postscript error has occurred. Please check data.

Image Drum Near Life.

The image drum indicated on the screen is near life. Have a new image drum ready.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Fuser Near Life.

The fuser unit is near life. Have a new fuser unit ready.

Belt Unit Near Life.

The belt unit is near life. Have a new belt unit ready.

Fuser Unit Life. Install New Fuser Unit.

The fuser unit reaches its lifetime.

Replace the fuser unit with a new one.

Belt Unit Life. Install New Belt Unit.

The belt unit reaches its lifetime.

Replace the belt unit with a new one.

Toner empty. Replace with new Toner Cartridge.

The toner indicated on the screen is empty. Replace the empty toner cartridge with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Toner cartridge not installed.

A color toner cartridge indicated on the screen is not installed.

Install the toner cartridge.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Image Drum Life. Please install new Image Drum Unit.

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

[TRAY] empty.

No paper is loaded in the indicated tray. Load paper.

Disk Memory Full.

Memory in the file system is full.

Delete unnecessary files.

The File System is write-protected.

The file you are trying to write is write-protected.

Contact the device administrator.

Insufficient page memory to collate.

Insufficient memory error has occurred during collate printing.

Reduce the number of pages to print.

Insufficient memory. Error: 014

Memory full error has occurred while receiving PC Fax data. Press [Close].

Unauthorized user, job cancelled.

Unauthorized job was sent or unauthorized user attempted to print or send a fax. Data was deleted, oki c610 error 353. Contact your administrator to use this machine.

File erasing .

Stored document files are being deleted.

Wait for oki c610 error 353 while.

Erased Data Full

Files supposed to be deleted are full. Erase the files.

Expired saved files have been deleted.

Private printing files whose storage period expired were automatically deleted.

Disk Read/Write Error

An error has occurred in the file system. Press [Close].

Flash Error

An error has occurred when firmware was being updated.

Contact the administrator.

Invalid print data received.

Invalid print data or PC fax transmission data was received. To erase the message, press [Close].

If you performed private printing, the data was deleted because it was incomplete. Print again.

Received data has been discarded because Job Type is restricted.

Data whose job type is not defined in the acceptable job type settings was received. The data was discarded without being processed.

Select a job type defined in the acceptable job type settings for [Job Type] of the printer driver and print again.

About Screens and Functions of Each Printer Driver

Manual Request.

Print on paper fed manually, oki c610 error 353. Load paper in the MP tray.

Change [TRAY] paper.

The size and type of paper set in the machine do not match those indicated on the screen. Use the same size and type of paper selected on the application.

Change MP Tray paper.

The size or type of paper loaded in the MP tray do not match those indicated on the screen. Make sure that the size and type of paper loaded in the MP tray match those selected on the application.

Wait a moment. Network Configuration writing .

Network settings for this machine is changed. The new settings are being stored. Wait for a while.

Wait a moment. Network initializing .

Network settings for this machine are initializing. Wait for a while.

Paper [TRAY] is empty. Set [MEDIA_SIZE]. Error: 490, 491, 492, 493, 494

No paper is loaded in the indicated tray, oki c610 error 353. Load paper of the displayed size.

[TRAY] cassette is missing. Open and Close the indicated cassette. Error: 440, 441, 430, 431, 432

The tray is not installed, oki c610 error 353. Install the cassette. If the cassette is already inserted, pull it out, and then insert it again.

Insufficient memory. Error: 420

Data is too complicated. Memory full error has occurred during processing. Reduce the volume of the print data.

Waste Toner Full, oki c610 error 353. Replace with new Toner Cartridge. Error: 414, 415

Waste toner of the toner cartridge is full. Opening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

Y: Yellow, M: Magenta (red)

Toner empty. Replace with new Toner Cartridge, oki c610 error 353. Error: 410, 411, 412, 413

The indicated cartridge ran out of toner.

Opening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

C Non Recommended Toner. Error: 552, 556, 616, 622

The installed C (Cyan, blue) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

M Non Recommended Toner.Error: 551, 555, 615, 621

The installed M (Magenta, red) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

Y Non Recommended Toner. Error: 550, 554, 614, oki c610 error 353, 620

The installed Y (Yellow) toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

K Non Recommended Toner.Error: 553, 557, 617, 623

The installed K (Black) toner cartridge is not optimum.

We clarion dxz error 6 using an optimum toner cartridge.

Toner Not Installed. Error: 610, 611, 612, 613

A color toner cartridge indicated on the screen is not installed.

Install the toner cartridge.

C: Cyan (blue), M: Magenta (red), oki c610 error 353, Y: Yellow, K: Black

Image Drum Sensor Error. Check Image Drum. Error: 540, 541, 542, 543

A sensor error has occurred in the image drum indicated on oki c610 error 353 screen.

Uninstall the image drum, and then oki c610 error 353 it again.

If the message persists, uninstall the toner cartridge and install it again.

If the toner cartridge is not installed, install it.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Multiple sheets of paper have been fed. Reset Paper in [TRAY]. Error: 401

The indicated tray fed multiple sheets of paper at a time.

Remove the cassette from the tray, and then load paper again.

Paper Size Error, oki c610 error 353. Reset Paper in [TRAY]. Error: 400

Paper size error has occurred in the indicated tray. Make sure that the size of paper loaded in the tray matches the [Paper Size] setting set on the operator panel. Load paper according to the paper size and direction set. To resume printing, open and close the output tray.

If the setting set on the operator panel is wrong, cancel printing first, set the right paper size from [Paper Size] on the operator panel, and then print again.

Make sure that the cassette does not feed multiple sheets of paper at a time after starting printing. If it happens, remove paper, and then load paper correctly.

Paper jam has occurred. Please open Output Tray to remove paper. Error: 390

Paper jammed via the paper feed path from the MP tray. Remove jammed paper.

If the edge of the jammed paper is not visible, open the output tray and remove the paper.

Paper jam has occurred. Pull out the [TRAY] cassette and then remove the paper. Error: 391, 392, 393

A paper jammed via the paper feed path from the indicated tray.

Pull out the cassette, and then remove paper. If multiple sheets of paper are fed at a time, remove paper and reload paper.

Make sure that the paper stoppers are set in the right position.

A paper jam has occurred under the image drum or around the fuser unit. Please remove paper. Error: 380, 381, 382, 385, 389

A paper jam has occurred inside the machine.

Open the output tray and remove jammed paper.

Paper jam has occurred under the belt unit or in the fuser unit. Please remove paper. Error: 370, 371, 372

A paper jam has occurred inside the machine.

Open the output tray and remove jammed paper.

Image Drum Life. Please install new Image Drum Unit. Error: 350, 351, 352, 353

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible, however.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Image Drum Life. Please install new Image Drum Unit. Error: 560, 561, 562, 563, 564, 565, 566, 567

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Cyan (blue), M: Magenta (red), oki c610 error 353, Y: Yellow, K: Black

Image Drum Life. Please install new Image Drum Unit. Error: 680, 681, 682, 683

Printing has stopped because the image drum indicated on the screen reached its lifetime. Replace with a new image drum to print.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Fuser Unit Life. Install New Fuser Unit. Error: 354

The fuser unit reaches its lifetime.

Replace the mailman error site list is missing unit with a new one.

Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Belt Unit Life, oki c610 error 353. Install New Belt Unit. Error: 355

The belt unit reaches its lifetime.

Replace the belt unit with a new one.

Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Waste Toner Full. Install New Belt Unit. Error: 356

Waste toner of the belt unit is full, oki c610 error 353. Replace the belt unit with a new one. Opening and closing the output oki c610 error 353 can resume printing for a while, oki c610 error 353. Replace with a new one oki c610 error 353 soon as possible for maintaining the print quality.

Toner cartridge not properly installed. Error: 544, 545, 546, 547

A color toner cartridge indicated on the screen is not installed.

Make sure that the lever on the toner cartridge is fully turned and the protective tape is removed.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Image Drum not properly installed. Check Image Drum. Error: 340, 341,342, 343

The indicated image drum is not installed correctly.

Remove and re-install the image drum.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

The Fuser Unit is not installed correctly. Reset Fuser Unit. Error: 320

The fuser unit is not properly installed. Remove and re-install the fuser unit.

Belt Unit not installed correctly. Re-set the Belt Unit. Error: 330

The belt unit is not properly installed. Remove and re-install the belt unit.

[COVER] Open. Error: 310

Indicated cover is open, oki c610 error 353. Close the cover.

Error: 310 The output tray.

Power OFF/ON

Turn off the machine, and squidguard ldapusersearch error back on.

If the same error occurs, contact your sql server error 5120 is required.

Turn off the machine, and then back on.

If the same error occurs, contact your dealer.

Cancelling .

The cancel button was pressed while copying. The copy job is being cancelled, oki c610 error 353. Wait for a while.

Automatic document feeder (ADF) cover is open.

The ADF cover of the scanner is open. Close the cover.

Document oki c610 error 353 has occurred. Open the automatic document feeder (ADF) cover on the scanner to check.

Paper jammed in the ADF of the scanner.

Open the ADF cover and remove jammed paper.

Scanner lamp error check the lamp.

Light volume of the scanner is low. Contact your dealer.

Power OFF/ON Carriage Error <1>

An error has occurred on the carriage of the scanner. Turn off the machine, and then back on.

If the same error occurs, contact your dealer.

USB Memory Full

Scan To USB Memory was cancelled because the USB Memory is full.

Check the free space in the USB Memory.

Writing to USB memory failed.

The USB Memory is write-protected. Unlock the protection.

USB Memory disconnected.

The USB Memory was removed while performing Scan To USB Memory, oki c610 error 353. Connect USB Memory oki c610 error 353 try again.

Connect to PC failed.

No destination computer was found for Scan to Computer. Make sure that your computer is turned on and recordable.

To erase the message, press [Close].

Scan To Computer Problems

Insufficient memory occurred during Rx.

Memory full error has occurred during fax reception. Ensure available memory.

Communication Error

An error has occurred during fax transmission or oki c610 error 353 reception.

Telephone

The external phone is in use. Use the device after ending the call in progress.

File Transmission Error

An error such as a malfunction of the server or disconnection of a LAN cable has occurred while performing Scan To shared folder.

Check the network connection.

To erase the message, press [Close].

Please check SMTP settings.

Cannot connect to the SMTP server. Check the network settings.

Please check POP3 settings.

Cannot connect to the POP3 server. Check the network settings.

SMTP Login failed.

An attempt to log into the SMTP server ended up an authentication error.

Check the network settings.

SMTP Auth. Unsupported

The SMTP server does not support the authentication system.

Check the network settings.

POP3 Login failed.

An attempt to log into the POP3 server ended up an authentication error.

Check the network settings.

Getting target IP failed. Please Check DHCP settings.

The DHCP server cannot be detected. Check the network connection.

Please check DNS hawke chairgun pro run time error 13 connect to the DNS server. Check the network connection.

Please check Server settings.

Cannot connect to the file server. Check the network settings.

Server Login failed.

Logging into the file server failed. Check the server settings.

Entering directory failed.

Connecting to the directory of the FTP server failed. Check the server settings.

Changing data Transfer Type failed.

File transmission failed because the file transfer type was not accepted by the FTP server. Change the FTP transfer type to "binary".

File writing failed.

Files sent using Scan To shared folder could not be written. Check the access rights for the shared folder.

FTP destination Full.

Memory in the FTP server is low. Delete unnecessary files and ensure the free space.

Available memory createprocessasuser error 122 fax reception may be short or faxes received using Secure Receive may be left unprinted.

Check preview images and delete unnecessary files to ensure the free space.

Please change File Name.

The specified file name is not acceptable. Check the FTP server settings and change the file name.

Device communication protocol not supported.

The server does not support CIFS or FTP. Check the server settings.

Please check Network Share Name.

The name of the network shared folder is not correct. Check the folder name.

Please insert USB Memory.

Scan To USB Memory or print from USB Memory with USB Memory not inserted was attempted.

Insert USB Memory.

[TRAY] cassette missing.

The cassette in the indicated tray is pulled out.

Install the cassette.

Access Limitation Error. Monochrome printing was performed due to the color printing limitation.

A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color printing.

Access Limitation Error. Data was deleted due to the color printing limitation.

A color print job was deleted due to an unauthorized user. Contact your administrator for color printing.

Restricted access error. Data deleted due oki c610 error 353 printing restrictions.

A print job was deleted due to an unauthorized user. Contact your administrator for printing.

Incompatible USB device connected. Remove the connected USB device.

An unsupported USB device is connected. Remove the USB device.

Please remove the connected USB device. USB device has not been recognized.

The connected USB device was not recognized. Remove the USB device.

Please remove the USB Hub. USB Hub is connected.

A USB hub is connected. Remove the USB hub. This machine does not support USB hub.

Inspection is required. SIP Error

Turn off the machine, and then back on. If the same error occurs, contact your dealer.

Job Log Database Error

A data base access error has occurred while writing or reading the job log. Turning off and on the machine may resolve the problem.

To erase the message, press [Close].

Job Log Buffer Full(Delete old logs)

Old job logs were deleted, because job log buffer was full.

A decoding error occurred. Check the image data.

An error has occurred in the image data sent to this machine. Check the image data.

Process has been canceled as there is no space on the device. Please free up enough memory space by reducing usage and try again.

Processing data was cancelled due to memory full.

Press the (Status) button and check if printing data remains on the machine. Delete the data if any data remains.

Remaining private printing data can be deleted only by someone who set the password and the administrator.

If an error occurs while scanning or faxing, change the scan settings to prevent the data amount from being large.

Process has been canceled by a device error. After maintenance or change of the device, please try again.

Processing data was cancelled because an error occurred on the machine.

Contact your dealer.

Access denied to PC. Please check PC.

Connecting to a computer failed when performing Scan to Computer. Check the settings on the computer.

Scan To Computer Problems

Deleting data.

This machine ran out of color toner. Color print data is being deleted.

Wait for a while.

Color toner empty. Job cancelled.

This message indicates that the color print job was cancelled because toners other than black are empty. Press [Close] to exit the status window.

Error PDF

The PDF file is damaged.

Check the file.

This PDF file is password protected.

This PDF file is password protected.

Valid password required to print document.

This PDF needs authentication.

No communication with the SNTP server.

Obtaining current time from the SNTP server failed. Check the server.

USB Memory disconnected.

The USB Memory was removed while printing from USB Memory. Do not remove USB Memory while printing is in progress.

Cannot open the file.

The specified file could not be Opened. Check the file.

Cannot read the file.

Files could not be read. Check the device where the files are stored.

Image Drum Sensor Error.

The sensor error has occurred in the image drum indicated on the screen.

Uninstall the image drum, and then install it again.

If oki c610 error 353 message persists, uninstall the toner cartridge and install it again.

Rear Output Tray is open, so 2-sided printing is disabled. Error code: 581

2-sided printing (duplex printing) failed because the rear output tray is open.

Close the rear output tray and tray again.

Printing was stopped. Rear Output Tray was opened during printing. Open the Output Tray. Error code: 409

The rear output tray was moved while printing.

Open the output tray and remove the jammed paper remaining inside of the unit.

Wait Timeout in menu is disabled. Printing is disabled except by USB. Clear page buffer and enable time out in menu.

Wait Timeout is disabled.

Press [Device Settings], select [Admin Setup] > [Print Setup] > [Print menu] > [Printer Adjust] > [Timeout Injob] on the touch panel, and then select a longer print timeout value.

Insufficient memory occurred during Fax Tx reservation.

Insufficient memory error has occurred during Scan To fax.

Perform the following to increase the available memory.

  • Check the reserved transmission.

  • Print the documents received with the confidential reception.

  • Delete the documents stored in the bulletin board box and images received using Secure Receive.

Insufficient memory.

Insufficient memory error has occurred during fax reception.

Perform the following to increase the available memory.

  • Check the reserved transmission.

  • Check whether paper jams or paper runs out.

  • Print oki c610 error 353 documents received with the confidential reception.

  • Delete the documents stored in the bulletin board box and images received using Secure Receive.

E-mail receiving has been cancelled.

Receiving E-mail was cancelled because the format of the E-mail is not supported or attached file is too large.

Check the file format and size of the attached file.

Wireless settings are incomplete.

Wrong values are set or items remain unset in the wireless LAN settings. Check the wireless settings.

Not connected to wireless access point.

No wireless LAN access points are found.

Make sure that the access point is turned on.

Disconnect and re-connect to wireless LAN.

Wireless startup failed.

Turn off the machine, check that the wireless LAN module is correctly installed, and then reboot the machine. If the error persists, contact your dealer.

Firmware Update Error Please try again. If network doesn't work, please try firmware update over USB.

Updating the firmware failed. Update again.

Registering with Google Cloud Print. Don't turn off the power until registration is complete.

This machine is being registered to the Google Cloud Print service. Wait for a while.

Deleting from Google Cloud Print.

This machine is being removed from the Google Cloud Print service. Wait for a while.

Caution, unknown Consumable detected. Go to User Manual "Trouble Shooting" to restore operation. Error: 709

You can use any consumables in your product, but you must accept the risks of using non-genuine consumables.

If the use of non-genuine consumables causes damage to the product or results in your product not functioning to its full specification, then such damage or effect on the product is not covered by warranty.

To accept these risks and to restore function;

  1. Turn off your product.

  2. Press and hold the (CLEAR) button and turn on your product.

  3. After start up, release the (CLEAR) button.

Note: This operation will be recorded for future reference.

Replace the image drum, oki c610 error 353. 2590 2591 2592 2593 2594 Pages Left.

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black

Receiving data timeout.

Data could not received within a certain period of time.

Press [Device Settings], select [Admin Setup] > [Print Setup] > [Print menu] > [Printer Adjust] > [Timeout Injob] on the touch panel, and then select a longer print timeout value.

IPv4 address is conflicted. Please change IPv4 address.

The IP address assigned to this machine is duplicated with that of another device.

Check the IP addresses, and then assign another IP address.

Blank pages were detected on all pages. Please check how the document was set.

Scanned pages are all blank. Turn over the document.

Simplex printing was performed as the paper setting did not allow duplex printing.

Duplex printing is not available on the specified paper.

Check the size and thickness of paper.

Press [Close].

Changing Language, oki c610 error 353. Panel operation is disabled.

Display language is being changed.

Wait for a while.

Language Change Failed. Error num: %CODE%

Switching display languages failed. Press the power button to turn off the machine, and then back on.

Detected an abnormality of internal database. The data must be deleted. After pressing [Format], the data will be deleted, and then reboot.

Data base is beyond restoration.

To delete the data base, press [Format].

Cannot print because your Summary Account balance is 0. User name for Printing: [USERNAME] Summary Account Name for Insufficient Balance: [ACCOUNTNAME] To continue the print job, increase the balance and select [Start]. To increase the balance, please contact the device administr. To cancel the print job, select [Cancel].

The number of print jobs excesses the limit. No more print jobs are authorized. Contact your administrator.

Copyright © 2016 Oki Electric Industry Co., Ltd. All rights reserved.

qa_000071

Similar video

Cara Mengatasi Kode Fault 123 - 353/333 Fuji Xerox Apeos 4070/5070

0 Comments

Leave a Comment