Motorola critical error 80 44

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Singapore Airlines Flight 006

Aviation accident

Boeing 747-412, Singapore Airlines AN1397976.jpgswiftnet link error codes, the aircraft involved, five months before the accident

Date31 October 2000 (2000-10-31)
SummaryCrashed into construction equipment during takeoff on a closed runway due to pilot error
SiteRunway 05R, Chiang Kai-Shek International Airport, Taoyuan, Taiwan
25°4′35″N121°13′26″E / 25.07639°N 121.22389°E / 25.07639; 121.22389Coordinates: 25°4′35″N121°13′26″E / 25.07639°N 121.22389°E / 25.07639; 121.22389
Aircraft typeBoeing 747-412
OperatorSingapore Airlines
IATA flight No.SQ006
ICAO flight No.SIA006
Call signSINGAPORE 6
Registration9V-SPK
Flight originSingapore Changi Airport, Singapore
StopoverChiang Kai-shek International Airport (now Taiwan Taoyuan International Airport), Taoyuan, Taiwan
DestinationLos Angeles International Airport, Los Angeles, California, United States
Occupants179
Passengers159
Crew20
Fatalities83
Injuries71
Survivors96

Singapore Airlines Flight 006 (SQ006/SIA006)[a] was a scheduled Singapore Airlines passenger flight from Singapore Changi Airport to Los Angeles Motorola critical error 80 44 Airport via Chiang Kai-shek International Airport (now Taiwan Taoyuan International Airport) in Taipei, Taiwan. On 31 October 2000, at 23:18 Taipei local time (15:18 UTC), the Boeing 747-412 operating the flight attempted to take off from the wrong runway at Taiwan Taoyuan International Airport during a typhoon. The aircraft crashed into construction equipment on the runway, killing 81 of the 179 people aboard. Ninety-eight initially survived the impact, but two passengers died later from injuries in a hospital.[1] As of 2022, the accident is the third-deadliest on Taiwanese soil. It was the first fatal accident involving a Boeing 747-400; it is also the first and only Singapore Airlines crash to result in fatalities.[1]

Aircraft and crew[edit]

The aircraft involved in the accident was a Boeing 747-412, registered as 9V-SPK with manufacturer's serial number 28023, powered by four Pratt & Whitney PW4056 engines. It was the 1,099th Boeing 747 built and its first flight took place on 12 January 1997. It was one of two Singapore Airlines 747-412s that were painted in the special "Tropical" paint scheme to promote Singapore Airlines' latest cabin product offerings across all of the airline's travel classes at the time. The aircraft performed its last maintenance check on 16 September 2000 and had no defects during the inspection and at the time of the accident.[2]

The captain of the flight was Foong Chee Kong (41). He was an experienced pilot with a total of 11,235 flight hours, of which 2,017 of them were in Boeing 747-400 aircraft. The first officer, Latiff Cyrano (36), had 2,442 total flight hours, including 552 hours on the Boeing 747-400. The third member of the crew was relief pilot Ng Kheng Leng (38) with approximately 5,508 total flight hours, including 4,518 hours on the Boeing 747-400.[3]

Crash[edit]

Diagram of Typhoon Xangsane's path

At 23:00 Taipei local time (15:00 UTC) on 31 October 2000,[3] the aircraft left Bay B5[4] of Chiang Kai-shek International Airport during heavy rain caused by TyphoonXangsane. At 23:05:57, ground control cleared the aircraft to taxi to runway 05L via taxiway SS WC then NP.[4] At 23:15:22, the aircraft was cleared for takeoff on runway 05L.[4] Many carriers in Southeast and East Asia take off during inclement weather.[5]

After a 6-second hold, at 23:16:36, the crew attempted takeoff on runway 05R—which had been closed for repairs—instead of the assigned runway 05L (which ran parallel to 05R). The captain correctly acknowledged that he needed to take off at 05L, but he turned 215 metres (705 ft) too soon and lined up with 05R.[6] The airport was not equipped with ASDE, a ground radar that allows the air traffic controllers to monitor aircraft movements on the ground.[7]

Diagram of Chiang Kai-shek International Airport and the taxi path of Singapore Airlines Flight 006. The dotted green line indicates the correct path to Runway 05L. The yellow arrow indicates the path to Runway 05R. The red path indicates the fatal takeoff path.

Because visibility was poor in the heavy rain, the flight crew did not see that construction equipment, including two excavators, two vibrating rollers, one small bulldozer, and one air compressor,[3] had been parked on runway 05R. In addition, the runway motorola critical error 80 44 concrete Jersey barriers and pits.[4] About motorola critical error 80 44 seconds later,[4] the aircraft collided with the machinery and broke into three major pieces. The fuselage was torn in two, and the engines and landing gear separated.[4] A crane tore the left wing from the aircraft, forcing the jet back onto the ground.[8] The nose struck a scoop loader,[9] with a following large fire, destroying the forward section of the fuselage and the wings.[4] 79 of 159 passengers and 4 of 20 crew members died in the accident. Many of the dead were seated in the middle section of the aircraft;[3] the fuel stored in the wings exploded and incinerated that section.[10] At 23:17:36, the emergency bell sounded and 41 firefighting vehicles, 58 ambulances, nine lighting units, and 436 personnel were dispatched to assist survivors and extinguish the fire. Chemical extinguishing agents rained on the aircraft at about three minutes after the impact.[4] At 23:35, the motorola critical error 80 44 was brought under control.[4] At 23:40, non-airport ambulances and emergency vehicles from other agencies congregated at the north gate. At 00:00 Taipei time on 1 November, the fire was mostly extinguished and the front part of the aircraft was destroyed. Authorities established a temporary command centre.[4]

Casualties[edit]

Rescuers retrieving a casualty from the wreckage

At the time of the crash, 179 passengers and crew,[11] including 3 children and 3 infants, were on the aircraft. Of the 179 occupants, 83 were killed, 39 suffered from serious injuries, and disk error win 7 had minor injuries, while 25 were uninjured.[4] Four crew members perished. Eighty-one passengers and crew died on impact immediately after the crash and two passengers died at a hospital.[10] Most of the passengers onboard the flight were Taiwanese and Americans.[12]

Nationalities of passengers and crew[edit]

Nationality[13][14]PassengersCrewTotal
TotalKilledSurvivedTotalKilledSurvivedTotalKilledSurvived
Australia101000101
Cambodia101000101
Canada101000101
Germany101000101
India1110100011101
Indonesia514000514
Ireland101000101
Japan110000110
Malaysia8441[b]01945
Mexico303000303
Netherlands110000110
New Zealand202000202
Philippines110000110
Singapore118317413281216
Spain101000101
Taiwan552629202572631
Thailand202000202
United Kingdom422000422
United States472423000472423
Vietnam211000211
Total1597980204161798396

Origin of passengers and crew and types of injuries sustained[edit]

Diagram of 9V-SPK illustrating crew and passenger seat locations, lack of injury, severity of injuries, and deaths.

The captain, co-pilot, and relief pilot originated from Singapore on another SQ006 flight the day before the accident, rested at a hotel in Taipei, and boarded SQ006 on 31 October.[3] All three flight crew members survived the crash. The pilot and relief pilot sustained no injuries while motorola critical error 80 44 co-pilot received minor injuries.[3] Of the seventeen cabin crew members, four died, four received serious injuries, and nine received minor injuries.[3]

Of the passengers, 79 died, 35 received serious injuries, 22 received minor injuries, and 23 were uninjured.[3]

The flight carried 5 first-class passengers, 28 business-class passengers (9 on lower deck and 19 on upper deck), and 126 economy-class passengers.[3][15] Of the first class passengers, one received a minor injury and four received no injuries. Of the business-class passengers, fourteen (two on lower deck, twelve on upper deck) died, two (one on lower deck, one on upper deck) received serious injuries, seven (two on lower deck, five on upper deck) received minor injuries, and eight (four on lower runtime error pascal, four on upper deck) were uninjured. Of the economy class passengers, 65 died, 33 received serious injuries, 14 received minor injuries, and 11 were uninjured.[3] The lower deck passengers who died were seated in rows 22 through 38.[3][16] Sixty-four of seventy-six passengers in the forward economy section were killed by the explosion of the centre fuel tank, which resulted in intense fire.[9] In the upper deck of the business class section, 12 of 19 passengers and 1 of 2 flight attendants died from smoke inhalation and fire;[9] 10 bodies, originating from the upper deck of business class, were found between the stairwell and the 2L exit on the main deck.[9] All passengers in the aft economy section survived.[9]

Of the passengers on the continuing leg to Los Angeles, 77 flew from Singapore and 82 flew from Taipei. Of the passengers originating from Singapore, 37 died. Of the passengers originating from Taipei, 42 died. Three male passengers identified as infants all died, including two Indians originating from Singapore and one Taiwanese originating from Taipei.

The Department of Forensic Pathology Institute of Foreign Medicine, Ministry of Justice performed seven autopsies. One person died from impact injuries, and six people died from severe burns.[3] Many passengers on the flight sustained burns due to jet fuel splashing onto them.[17]

A 45-year-old Taiwanese passenger with over 86% burns succumbed to his injuries at Chang Gung Memorial Hospital (Chinese: 長庚紀念醫院; pinyin: Chánggēng Jìniàn Yīyuàn), Linkou, Taipei County (now New Taipei City) on Sunday 5 November 2000.[18] A 30-year-old Singaporean woman who suffered 95% burns succumbed to her injuries in a Taiwanese hospital on 24 November 2000.[19][20][21]

Among the Singaporeans who perished in the crash were the mother of a Singapore Turf Club horse trainer; an assistant professor of the National University of Singapore's Department of Computer Science[22][23][24] and his wife;[25] and a Republic of Singapore Air Force pilot on his way to attend the Advanced Fighter Weapons Instructor Course organized by the Air National Guard.[26] In addition, four of the dead were Motorola employees.[22][27] One of the cabin crew members who died in the crash was a former Singapore national footballer[28] and brother of Subhas Anandan, a prominent criminal lawyer in Singapore.[29]

Among perished passengers of other nationalities were the president and two vice-presidents of Buena Park, California-based Ameripec Inc.[30] A professor at UC Davis survived the crash with 12% second-degree burns.[31]William Wang, who later founded Vizio, suffered carbon monoxide poisoning but survived.[32]

John Diaz, who at the time was an executive at MP3.com, suffered lung damage and "body shock," which resulted in compressed joints with soft tissue damage.[33] When he appeared on The Oprah Winfrey Show, he used a walker.[34]

Investigation findings[edit]

The broken-off tail section of 9V-SPK.

An investigation into the accident was conducted by the Aviation Safety Council (ASC) of the Republic of China (Taiwan). The final report was issued by the ASC on 24 April 2002. In the report section "Findings Related to Probable Causes," which detailed factors that played a major role in the circumstances leading to the accident, it was stated that the flight crew did not review the taxi route, despite having all the relevant charts, and as a result did not know the aircraft had entered the wrong runway. Upon entering the wrong runway, the flight crew had neglected to check the para visual display (PVD) and the primary flight display (PFD), motorola critical error 80 44, which would have indicated that the aircraft was lined up on the wrong runway. According to the ASC, these errors, coupled with the imminent arrival of the typhoon and the poor weather conditions, caused the flight crew to lose situational awareness and led them to attempt to take off from the wrong runway.[1][3]

Notification of details[edit]

Immediately after the accident occurred, James Boyd,[17] a Singapore Airlines spokesperson in Los Angeles, stated that no fatalities occurred in the crash;[10][35][36] the airline statement was later revised to state that fatalities occurred.

The airline initially stated that reports of the aircraft taking the wrong motorola critical error 80 44 were untrue before the fact that the wrong runway was used was proven true.[37]

Khan Mahmood, whose sister and parents died in SQ006, criticised the airline for taking too much time to notify relatives.[38]

A counselling centre opened at Los Angeles International Airport to deal with relatives of passengers.[39]

Relatives of victims provided blood samples to identify bodies.[40]

Contesting investigation findings[edit]

The report by ASC was deemed controversial by Singapore's Ministry of Transport, Singapore Airlines and the International Federation of Air Line Pilots' Associations error opening sell order 138, among others.[42]

Singaporean officials protested that the report did not present a full account of the incident and was incomplete, as responsibility for the accident appeared to have been placed mainly on the flight crew of SQ006, while other equally valid contributing factors had been played down.[42] The team from Singapore that participated in the investigation felt that the lighting and signage at the airport did not measure up to international standards. Some critical lights were missing or not working. No barriers or markings were put up at the start of the closed runway, which would have alerted the flight crew that they were on the wrong runway. The Singapore team felt that these two factors were given less weight than was proper, as another flight crew had almost made the same mistake of using runway 05R to take off days before the accident.

Singapore Airlines also issued a statement after the release of the ASC report. In their statement, Singapore Airlines reiterated the points brought up by the Singapore investigators and added that air traffic hardcore christian error (ATC) did not follow their own procedure when they gave clearance for SQ006 to take off despite ATC's not being able to see the aircraft. Singapore Airlines also clarified that the para visual display (PVD) was meant to help the flight crew maintain the runway centerline in poor visibility, rather than to identify the runway in use.[43]

The motorola critical error 80 44 by Kay Yong (Chinese: 戎凱; pinyin: Rēng Kǎi), managing director of the Republic of China's Aviation Safety Council, implied that pilot error played a major role in the crash of the Boeing 747-400, which led to the deaths of 83 people, motorola critical error 80 44. He stated that the airport should have placed markers stating that the runway was closed to takeoffs and landings.[44]

Runway 05R was not blocked off by barriers because part of the strip was used by landing planes to taxi back to the airport motorola critical error 80 44. The pilot confirmed twice with the control tower that he was on the correct runway; controllers did not know the plane had actually gone on to the wrong runway because the airport lacked ground radar and the plane was out of sight of the tower at the time of its takeoff attempt.[3]

Actions of flight crew and flight attendants[edit]

A survivor of the crash, John Wiggans, stated in a USA Today article that the staff were unable to help the passengers escape from the aircraft because they were frozen by fear or lack of competence in emergency procedures; Wiggans was seated in the upper deck business class area.[45]The Straits Times carried reports of flight attendants saving lives of passengers.[46] One story from the newspaper stated that a flight attendant[22] initially escaped the crash, but she ran back into the aircraft to attempt to save passengers, and died.[47]

The Australian reported that some flight attendants helped passengers, while some flight attendants fled the aircraft before all passengers were accounted for.[45]The New Paper stated that the pilots attempted to help the passengers.[48]

The Taiwanese report stated that the relief pilot (Crew Member 3, or CM-3) said in an interview that he was the first to leave the cockpit and the last to leave the aircraft.[3](pp. 108/508) A passenger sitting in seat 17A stated that the right upper deck door flight attendant directed him to the main deck via the stairs; the flight attendant later died.[3](pp. 108/508)

Upper deck passengers and flight attendants stated that the Crew-In-Charge flight attendant (CIC) went upstairs after the first impact; the Crew-In-Charge flight attendant later died.[3](pp. 109/508)

The 3R and 3L flight attendants also died; they were seated in the middle of the aircraft.[3](pp. 110/508)

Aftermath[edit]

9V-SPL in tropical livery

9V-SPL, similar aircraft to 9V-SPK, seen here still wearing the "Tropical" livery in Nov. 2000.

9V-SPL in normal livery

After the SQ006 crash, 9V-SPL's "Tropical" livery was removed.

The accident aircraft 9V-SPK was painted in special livery by Singapore Airlines, a scheme called "Tropical", motorola critical error 80 44, at the time of the accident. The livery was unveiled in September 1998 in conjunction with the launch of Singapore Airlines' latest cabin product offerings across all of the airline's travel classes at the time.[49] After the accident, 9V-SPL, the sister aircraft painted with the same livery, was immediately removed from service and repainted with standard Singapore Airlines livery. It would be 15 years before the airline would introduce another special livery, this time on 2 of its A380 aircraft in conjunction with Singapore's 50th Independence Day celebrations.[50]

About two weeks after the accident, Singapore Airlines changed the Singapore–Taipei–Los Angeles route flight number from SQ006 to SQ30, motorola critical error 80 44. The return flight to Singapore, SQ005, was also changed to SQ29.[51] The flight number was again changed to SQ28/27 a few years later. The operating aircraft was replaced by the Boeing 777-200ER and then 777-300ER.[52] Singapore Airlines terminated the Singapore–Taipei–Los Angeles route on 1 October 2008.[53] After a 13-year hiatus, the airline resumed the Singapore–Taipei–Los Angeles and vice versa service using the flight number SQ36/35 onboard the Airbus A350-900 aircraft.[54]

After the release of the ASC report, Republic of China (ROC) public prosecutors called upon the flight crew of SQ006 to return to the ROC for questioning and the three-member crew complied. Rumours abounded at the time that the pilots might be detained in the ROC and charged with negligence. IFALPA had previously stated that it would advise its members of the difficulties of operating into the ROC if the flight crew of SQ006 were prosecuted. The prosecutors did not press charges and the flight crew were allowed to leave the ROC.[55]

Despite a Taiwanese High Prosecutor's decision to not prosecute the pilots for the first three years after the crash, Singapore Airlines subsequently fired the captain and first officer involved in the SQ006 crash in 2002.[56][57]

Singapore Airlines offered immediate financial relief of US$5,000 to each survivor a few days after the incident.[58] Singapore Airlines also offered US$400,000 to the families of each of the dead.[59] However, more than 30 survivors and families of the dead rejected the offer and sued Singapore Airlines for higher damages. Forty lawsuits were filed against Singapore Airlines in Singapore openbox s7 error 0x71 more than 60 passenger lawsuits were filed in the United States.[33][60][61] All the lawsuits were settled out of court.[62]

The Association of Asian American Yale Alumni named a Community Service Fellowship program after an alumnus who perished in the accident.[63][64]

Repatriation of bodies[edit]

By 8 November 2000, several bodies were scheduled to be repatriated. Of the bodies:[65]

  • 19, motorola critical error 80 44, including 14 Americans, 3 Taiwanese, and 2 Indians, were repatriated to the United States
  • 13, including 11 Singaporeans, 1 British, and 1 American, were repatriated to Singapore
  • 10, including 8 Indians and 2 Americans, were repatriated to India
  • 4 were repatriated to Malaysia[14]
  • 3 Americans were repatriated to Canada
  • 1 was repatriated to Indonesia[14]
  • 1 was repatriated to Japan[14]
  • 1 was repatriated to the Netherlands[14]
  • 1 was repatriated to the United Kingdom
  • 1 was repatriated to Vietnam[14]

The bodies of 14 Taiwanese passengers and the others remained in Taipei to be collected by relatives.[65]

Hospitalization and release of survivors[edit]

By 2 November 2000, 40 passengers and crew were hospitalised, of whom 11 were later released that night.[66] On 5 November 2000, 34 passengers and crew remained hospitalised. 64 were discharged from the hospitals.[67] A Taiwanese passenger died the same day. On 8 November 2000, 24 passengers and crew remained hospitalised: 20 in the Republic of China (Taiwan), 3 in Singapore and 1 in the United States.[68] The Republic of Singapore Air Force deployed a specially configured KC-135R for the medical evacuation of critical Singaporean victims. 73 survivors, 40 who were not hospitalised and 33 error oemsbl write were discharged, had either returned home or continued with their travel.

In popular culture[edit]

The accident and its subsequent investigation process was dramatized into a documentary titled as "Caution to the Wind" as the third episode of the twelfth season of the Canadian TV series Mayday (also known as Air Crash Investigation). A movie titled as Thread That Binds includes an interview with a surviving flight attendant.[69]

See also[edit]

  • Aviation safety
  • Typhoon Xangsane (2000)
  • Aeroflot Flight 3352
  • China Airlines Flight 204, another wrong runway takeoff.
  • Comair Flight 5191, which crashed near Lexington, Kentucky, motorola critical error 80 44, after using the wrong runway for takeoff.
  • Linate Airport disaster, a runway collision, where an MD-87 collided with a Cessna Citation CJ2.
  • Western Airlines Flight 2605, a very similar accident where the left and right runways were confused, coincidentally on the same date, although this flight was landing—not taking off.
  • Korean Air Lines Flight 084, a flight that motorola critical error 80 44 to take off from the wrong runway at Anchorage International Airport, leading to a runway collision with another aircraft.

Notes[edit]

References[edit]

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  57. ^"SIA may face massive lawsuits". The Straits Times. E-Resources National Library Board Singapore. 7 November 2000.
  58. ^"Deadline to sue". TODAY Singapore. E-Resources National Library Board Singapore. 30 October 2002.
  59. ^"45 survivors, families sue Singapore Airlines over Taiwan crash". Agence France-Presse. 31 October 2001. Archived from the original on 23 March 2003.
  60. ^"2 cabin crew get payouts as SIA settles last SQ006 lawsuits in S'pore". The Straits Times. E-Resources Motorola critical error 80 44 Library Board Singapore. 17 October 2006.
  61. ^"In Loving Memory of Tina Eugenia Yeh". Association of Asian American Yale Alumni. Archived from the original on 7 February 2009. Retrieved 3 June 2009.
  62. ^"Tina E. Yeh Community Service FellowshipArchived 11 August 2011 at the Wayback Machine." Association of Asian American Yale Alumni. Retrieved on 3 June 2009.
  63. ^ ab"News Release 18". Singapore Airlines. 8 November 2000. Archived from the original on 2 December 2000. Retrieved 5 October 2009.
  64. ^"News Release 9". Singapore Airlines. 2 November 2000. Archived from the original on 9 November 2000.
  65. ^"News Release 16". Singapore Airlines. 5 November 2000. Archived from the original on 2 December 2000.
  66. ^"News Release 18". Singapore Airlines. 8 November 2000. Archived from the original on 2 December 2000. Retrieved 5 October 2009.
  67. ^"MediaCorp News Programme Showcase: Thread That Binds". MediaCorp. Archived from the original on 6 February 2009. Retrieved 31 October 2008.

External links[edit]

Investigation reports
Singapore Airlines press statements
Court documents
Cockpit voice recorder data
Analyst of the ASC Final Report

Sec 1: 9-2

Error

Code

02/90

General DSP Hardware Failure (DSP startup message not

received correctly)

09/10

Secure Hardware Error

09/90

Secure Hardware Fatal Error

Note: If the corrective action does not fix the failure, send the radio to the depot.

9.2

Operational Error Codes

During radio operation, the radio performs dynamic tests to determine if the radio is working properly.

Problems socket error 10013 windows mail during these tests are presented as error codes on the radio's display, motorola critical error 80 44. The

presence of an error code should prompt a user that a problem exists and that a service technician

should be contacted. Use

Error Code

FAIL 001

FAIL 002

9.3

Receiver Troubleshooting

Table 9-3

lists the possible causes of, and corrections for, receiver problems.

Symptom

Radio Dead; Display Does Not

Turn On

Radio Dead; Display

Turns On

Table 9-1. Power-Up Error Code Displays (Continued)

Description

Table 9-2

to aid in understanding particular operational error codes.

Table 9-2. Operational Error Code Displays

Description

Synthesizer Out-of-Lock

Selected Mode/Zone Codeplug

Checksum Error

Table 9-3. Receiver Troubleshooting Chart

Possible Cause

1. Dead Battery

2. Blown Fuse

3. On/Off Switch

4. Regulators

1. VOCON Board

2. RF Board

3. Expander Board

Basic Troubleshooting: Operational Error Codes

Corrective Action

Turn the radio off, then on

Turn the radio off, then on

Turn the radio off, then on

Corrective Action

1. Reprogram external codeplug

2. Send radio to depot

Reprogram external codeplug

Correction or Test

(Measurements at Room Temperature)

Replace with charged battery

Send radio to depot

Send radio to depot

Payment Error Codes

CODETEXTDESCIPTIONINTEGRATION SUGGESTIONSOTHER SUGGESTIONSI00001Successful.The request was processed successfully.I00002The subscription has already been canceled.The subscription has already been canceled.I00003The record has already been deleted.The record has already been deleted.I00004No records found.No records have been found that motorola critical error 80 44 your query.I00005The mobile device has been submitted for approval by the account administrator.The mobile device was successfully inserted into the database.I00006The mobile device is approved and ready for use.The mobile device was successfully registered and approved by the account administrator.I00007The Payment Gateway Account service (id=8) has already been accepted.The Payment Gateway Account service (id=8) has already been accepted.I00008The Payment Gateway Account service (id=8) has already been declined.The Payment Gateway Account service (id=8) has already been declined.I00009The APIUser already exists.The APIUser already exists.I00010The merchant is motorola critical error 80 44 successfully.The merchant is activated successfully.I00011The merchant is not activated.The merchant is not activated.I99999This feature has not yet been completed. One day it will be but it looks like today is not that day.This is a work in progress. This message will not be released to production. It’s just a dev placeholder.E00001An error occurred during processing. Please try again.An unexpected system error occurred while processing this request.E00002The content-type specified is not supported.The only supported content-types are text/xml and application/xml.E00003An error occurred while parsing the XML request.This is the result of an XML parser error.E00004The name of the requested API method is invalid.The name of the root node of the XML request is the API method being called. It is not valid.E00005The transaction key or API key is invalid or not present.User authentication requires a valid value for transaction key or API key.E00006The API user name is invalid or not present.User authentication requires a valid value for API user name.E00007User authentication failed due to invalid authentication values.The API user name is invalid and/or the transaction key or API key is invalid.This error indicates that invalid credentials, the API Login ID or Transaction Key, motorola critical error 80 44, are being submitted. If you have confirmed that your API login ID and Transaction Key are accurate, you may need to confirm that you are submitting to the correct URL. If you are using a test account, please make sure to post to the sandbox URL. If you’re using a live account, make sure to post to the production URL.E00008User authentication failed. The account or API user is inactive.The payment gateway, reseller, or motorola critical error 80 44 account is not currently active.E00009The payment gateway account is in Test Mode, motorola critical error 80 44. The request cannot be processed.The requested API method cannot be executed while the payment gateway account is in Test Mode.To disable Test Mode, cisco sip/2.0 500 internal server error into the Merchant Interface at https://account.authorize.net/ and click Account > Test Mode > Turn Test OFF.E00010User authentication failed. You do not have the appropriate permissions.The user does not have permission to call the API.E00011Access denied, motorola critical error 80 44. You do not have the appropriate permissions.The user does not have permission to call the API method.To enable the Transaction Details API:
Step 1. Log in to your account at the Merchant Interface.
Step 2. Enter your login ID and password.
Step 3. Click Account.
Step motorola critical error 80 44 Under Security Settings, click Transaction Details API.
Step 5. Enter your secret answer.
Step 6. Click Enable Transaction Details API.E00012A duplicate subscription already exists.A duplicate of the subscription was already submitted.The recurring billing system checks a new subscription for duplicates, using these fields:

If all of these fields are duplicated in an existing subscription, error code E00012 will result. Modifying any of these fields should result in a unique subscription.E00013The field is invalid.One of the field values is not valid.One of the field values is not valid. The response text field should provide you the details of which “field” exactly is invalid so check the response text.E00014A required field is not present.One of the required fields was not present.E00015The field length is invalid.One of the fields has an invalid length.E00016The field type is invalid.The field type is not valid.E00017The start date cannot occur in the past.The subscription start date cannot occur before the subscription submission date.E00018The credit card expires before the subscription start date.The credit card is not valid as of the start date of the subscription.E00019The customer tax id or drivers license information is required.The customer tax ID or driver’s license information (driver’s license number, driver’s license state, driver’s license DOB) is required for the subscription.E00020The payment gateway account is not enabled for eCheck.Net subscriptions.The payment gateway account is not set up to process eCheck.Net subscriptions.E00021The payment gateway account is not enabled for credit card subscriptions.The payment gateway account is not set up to process credit card subscriptions.E00022The interval length cannot exceed 365 days or 12 months.The interval length must be 7 to 365 days or 1 to 12 months.E00023The subscription duration cannot exceed three years.The number of total occurrences cannot extend the duration of the subscription beyond three years from the start date.E00024Trial Occurrences is required when Trial Amount is specified.The number of trial occurrences cannot be zero if a valid trial amount is submitted.E00025Automated Recurring Billing is not enabled.The payment gateway account is not enabled for Automated Recurring Billing.E00026Both Trial Amount and Trial Occurrences are required.If either a trial amount or number of trial occurrences is specified then values for both must be submitted.E00027The transaction was unsuccessful.An approval was not returned for the transaction.This error may occur for merchants on the HSBC or FDI Australia processors when setting validationMode to liveMode as these processors do not support authorization reversals. We recommend HSBC and FDI Australia merchants set validationMode to testMode instead.For more information, check the errorCode field in the response.E00028Trial Occurrences must be less than Total Occurrences.The number of trial occurrences specified must be less than the number of total occurrences specified.E00029Payment information is required.Payment information is required when creating a subscription or payment profile.E00030The payment schedule is required.A payment schedule is required when creating a subscription.E00031The amount is required.The subscription amount is required when creating a halt bios errors start date is required.The subscription start date is required to create a subscription.E00033The start date cannot be changed.Once a subscription is created the start date cannot be changed.E00034The interval information cannot be changed.Once a subscription is created the interval cannot be changed.E00035The subscription cannot be found.The subscription ID for this request is not valid for this merchant.E00036The payment type cannot be changed.Changing the subscription payment type between credit card and eCheck.Net is not currently supported.E00037The subscription cannot be updated.Subscriptions that are expired, canceled or terminated cannot be updated.E00038The subscription cannot be canceled.Subscriptions that are expired or terminated cannot be canceled.E00039A duplicate record already exists.A duplicate of the customer profile, customer payment profile, or customer address was already submitted.For information about the rules that Authorize.Net uses to check for duplicate profiles, see the Customer Profiles API Documentation.E00040The record cannot be found.The customer profile ID, payment profile ID, shipping address ID, or transaction ID for this request is not valid for this merchant.E00041One or more fields must contain a value.All of the fields were empty or missing.E00042You cannot add more than {} payment profiles.The maximum number of payment profiles for the customer profile has been reached.E00043You cannot add more than {} shipping addresses.The maximum number of shipping addresses for the customer profile has been reached.E00044Customer Information Manager is not enabled.The payment gateway account is not enabled for Customer Information Manager (CIM).E00045The root node does not reference a valid XML namespace.The root node does not reference a valid XML namespace.E00046Generic InsertNewMerchant failure.Generic InsertNewMerchant failure.E00047Merchant Boarding API is not enabled.The reseller account is not enabled for Merchant Boarding API.E00048At least one payment method must be set in payment types or an echeck service must be provided.The merchant account must be set up to accept credit card payments, eCheck payments, or both.E00049The operation timed out before it could be completed.The database operation timed out before it could be completed.E00050Sell Rates cannot be less than Buy RatesCannot set a buyrate to less than the sellrateE00051The original transaction was not issued for this payment profile.If customer profile ID, payment profile ID, and shipping address ID are included, they must match the original transaction.E00052The maximum number of elements for an array {0} is {1}.The maximum number of elements for an array has been reached.E00053Server too busyThe server is currently too busy, please try again later.E00054The mobile device is not registered with this motorola critical error 80 44 account.The mobile device identifier is not associated with the merchant account.E00055The mobile device has already been registered but is pending approval by the account administrator.The mobile device exists but is in a pending status.E00056The mobile device has been disabled for use with this account.The mobile device exists but has a status of disabled.E00057The user does not have permissions to submit requests from a mobile device.The user does not have sufficient permissions to use a mobile device with this merchant account.E00058The merchant has met or exceeded the number of pending mobile devices permitted for this account.The merchant has too many devices in a pending status.E00059The authentication type is not allowed for this method call.The authentication type is not allowed for the requested method call.E00060The transaction type is invalid.The transaction type is invalid.E00061({1}).Could not decrypt DUKPT blobs and returned error.E00062Fatal error when calling web service.Fatal error when calling web service.E00063Calling web service return error.Calling web service return error.E00064Client authorization denied.Client authorization denied.E00065Prerequisite failed.Prerequisite failed.E00066Invalid value.Invalid value.E00067An error occurred while parsing the XML request. Too many {} specified.This is the result of an XML parser error. Too many nodes specified.E00068An error occurred while parsing the XML request. {} is invalid.This is the result of an XML parser error. The node is invalid.E00069The Payment Gateway Account service (id=8) has already been accepted. Decline is not allowed.The Payment Gateway Account service (id=8) has already been accepted. Decline is not allowed.E00070The Payment Vistalizator error 2.40 Account service (id=8) has already been declined. Agree is not allowed.The Payment Gateway Account service (id=8) has already been declined. Agree is not allowed.E00071{} must contain data.All of the fields were empty or missing.E00072Node {} is required.Required node missing.E00073{} is invalid.One of the field values is not valid.E00074This merchant is not associated with this reseller.This merchant is not associated with this reseller.E00075An error occurred while parsing the XML request. Missing field(s) {}.This is the result of an XML parser error. Missing field(s).E00076{} contains invalid value.Invalid value.E00077The value of {} is too long. The length of value should be {1}Value too long.E00078Pending Status (not completed).Pending Status (not completed).E00079The impersonation login ID is invalid or not present.Impersonation partner login ID is invalid or not present.E00080The impersonation API Key is invalid or not present.Impersonation API Key is invalid or not present.E00081Partner account is not authorized to impersonate the login account.The partner account is not authorized to impersonate the login account.E00082Country for {} is not valid.Country is not valid.E00083Bank payment method is not accepted for the selected business country.Bank payment method is not accepted for the selected business country.E00084Credit card payment method is not accepted for the selected business country.Credit card payment method is not accepted for the selected business country.E00085State for {} is not valid.State is not valid.E00086Merchant has declined authorization to resource.Merchant has motorola critical error 80 44 authorization to resource.E00087No subscriptions found for the given request.There are no subscriptions available for the merchant account for the type of subscriptions requested.E00088ProfileIds cannot be sent when requesting CreateProfile.CreateProfile and profileIds are mutually exclusive, only one of them can be provided at a time.E00089Payment data is required when requesting CreateProfile.When requesting CreateProfile payment data cannot be null.E00090PaymentProfile cannot be sent with payment data.PaymentProfile and PaymentData are mutually exclusive, only one of them can be provided at a time.E00091PaymentProfileId cannot be sent with payment data.PaymentProfileId and payment data are mutually exclusive, only one of them can be provided at a time.E00092ShippingProfileId cannot be sent with ShipTo data.ShippingProfileId and ShipToAddress are mutually exclusive, only one of them can be provided at a time.E00093PaymentProfile cannot be sent with billing data.PaymentProfile and Billing information are mutually exclusive, only one of them can be provided at a time.E00094Paging Offset exceeds the maximum allowed value.Paging Offset exceeds allowed value. Check and lower the value.E00095ShippingProfileId is not provided within Customer Profile.When using Customer Profile with Credit Card Info to specify Shipping Profile, Shipping Profile Id must be included.E00096Finger Print value is not valid.Finger Print value is not valid.E00097Finger Print can’t be generated.Finger Print can’t be generated.E00098Customer Profile ID or Shipping Profile ID not found.Search for shipping profile using customer profile id and shipping profile id did not find any records.E00099Customer profile creation failed. This transaction ID is invalid.Customer profile creation failed. This transaction ID is invalid.E00100Customer profile creation failed. This transaction type does not support profile creation.Customer profile creation failed. This transaction type does not support profile creation.E00101Customer profile creation failed.Error creating a customer payment profile from transaction.E00102Customer Info is missing.Error creating a customer profile from transaction.E00103Customer profile creation failed. This payment method does not support profile creation.Customer profile creation failed. This payment method does not support profile creation.E00104Server in maintenance. Please try again later.The server is in maintenance, so the requested method is unavailable. Please try again later.E00105The specified payment profile is associated with an active or suspended subscription and cannot be deleted.The specified payment profile is associated with an active or suspended subscription and cannot be deleted.E00106The specified customer profile is associated with an active or suspended subscription and cannot be deleted.The specified customer profile is associated with an active or suspended subscription and cannot be deleted.E00107The specified shipping profile is associated with an active or suspended subscription and cannot be deleted.The specified shipping profile is associated with an active or suspended subscription and cannot be deleted.E00108CustomerProfileId cannot be sent with customer data.CustomerProfileId and Customer data are mutually exclusive, only one of them can be provided for any single request.E00109CustomerAddressId cannot be sent with shipTo data.Shipping Address ID and Shipping data are mutually exclusive, only one of them can be provided for any single request.E00110CustomerPaymentProfileId is not provided within Customer Profile.When using Customer Profile, CustomerPaymentProfileId must be included.E00111The original subscription was not created with this Customer Profile.If Customer Profile ID is included, it must match the Customer Profile ID used for the original subscription.E00112The specified month should not be in the future.Reports cannot be generated for future dates, thus the specified date is invalid.E00113Invalid OTS Token Data.The specified OTS Token Data is invalid.E00114Invalid OTS Token.The specified OTS Token is invalid.E00115Expired OTS Token.The specified OTS Token has expired.E00116OTS Token access violationThe authenticated merchant does not have access to the specified OTS Token.E00117OTS Service Error ‘{}’The OTS Service cannot complete the request due to a validation or configuration error.E00118The transaction has been declined.The transaction was submitted from a blocked IP address.E00119Payment information should not be sent to Hosted Payment Page request.Hosted Payment Page will capture the payment (bank/card) information so this information should not be included with this request.E00120Payment and Shipping Profile IDs cannot be specified an unexpected error has occurred 0xc00000e9 creating new profiles.Payment and Shipping Profile IDs cannot be specified when creating new profiles.E00121No default payment/shipping profile found.The customer profile does not have a default payment/shipping profile.E00122Please use Merchant Interface settings (API Credentials and Keys) to generate a signature key.Signature key missing.E00123The provided access token has expiredThe access token provided has expired.Applicable only to the Authorize.Net API when using OAuth as an authentication method. Access tokens expire after cant start driver error 1056 minutes, and a new access token should be requested by the solution.See the OAuth documentation for details.E00124The provided access token ultra dma crc error raw invalidThe access token used to validate the request is insufficient to do so.Applicable only to the Authorize.Net API when using OAuth as an authentication method.See the OAuth documentation for details.E00125Hash doesn’t matchHash doesn’t match.E00126Failed shared key validationFailed shared key validation.E00127Invoice does not existInvoice number did not find any records.E00128Requested action is not allowedRequested action is not allowed due to current status of the object.E00129Failed sending emailFailed sending email.E00130Valid Customer Profile ID or Email is requiredValid Customer Profile ID or Email is requiredE00131Invoice created but not processed completelyInvoice ifiserrormatch open office but failed send email and update statusE00132Invoicing motorola critical error 80 44 CIM service is not enabled.The payment gateway account is not enabled for Invoicing or CIM service.E00133Server error.Server errorE00134Due date is invalidDue date is 302 error apache date or not specified.E00135Merchant has not provided processor information.Merchant has not yet provided processor information to set test mode flag to false.E00136Processor account is still in process, please try again later.Processor account has not been setup to set test mode flag to false.E00137Multiple payment types are not allowed.Only either CreditCard or Bank is allowed.E00138Payment and Shipping Profile IDs cannot be specified when requesting a hosted payment page.Payment and Shipping Profile IDs cannot be motorola critical error 80 44 when requesting a hosted payment page.E00139Access denied. Access Token does not have correct permissions for this API.The Access token does not have permission to call the API method.E00140Reference Id not foundReference Id not found.E00141Payment Profile creation with this OpaqueData descriptor requires transactionMode to be set to liveMode.Payment Profile creation with this OpaqueData descriptor requires transactionMode to be set to liveMode.E00142RecurringBilling setting is a required field for recurring tokenized payment transactions.RecurringBilling setting is a required field for recurring tokenized payment transactions.E00143Failed to parse MerchantId to integerFailed to parse the MerchantId to integerE00144We are currently holding the last transaction for review. Before you reactivate the subscription, review the transaction.We are currently holding the last transaction for review. Before you reactivate the subscription, review the transaction.E00145This invoice has been canceled by the sender. Please contact the sender directly if you have questions.This invoice has been canceled by the sender. Please contact the sender directly if you have questions.0Unknown Error.1This transaction has been approved.2This transaction has been declined.3This transaction has been declined.A referral to a voice authorization center was received. Please call the appropriate number below for a voice authorization.

For American Express call: (800) 528-2121
For Diners Club call: (800) 525-9040
For Discover/Novus call: (800) 347-1111
For JCB call : (800) 522-9345
For Visa/Mastercard call: (800) 228-1122

Once an authorization is issued, you can then submit the transaction through your Virtual Terminal as a Capture Only transaction.

4This transaction has been declined.The code returned from the processor indicating that the card used needs to be picked up.5A valid amount is required.The value submitted in the amount field did not pass validation for a number.6The credit card number is invalid.7Credit card expiration date is invalid.The format of the date submitted was incorrect.8The credit card has expired.9The ABA code is invalidThe value submitted in the routingNumber field did not pass validation or was not for a valid financial institution.10The account number is invalidThe value submitted in the field did not pass validation.11A duplicate transaction has been submitted.The error message “Duplicate Transaction” indicates that a transaction request with the same information has been submitted within two minutes of a previous attempt. Authorize.Net looks for transactions which are likely to be duplicates by matching the data provided with the transaction.

The fields that are validated include:

If you have a Cable Modem for Internet services at your home, you might have most likely seen one of these DOCSIS Timeout messages. They are typically displayed due to an issue in your wiring, bad cables, motorola critical error 80 44, Bad node, Bad signal from your ISP, wrong configuration in ISP CMTS/Headend, plant noise, Signal interference, and many other possibilites.

Most of these errors will lead to either modem dropping offline or not even coming online at all and it is important to fix or reduce some of these errors.

There are 5 types of DOCSIS Cable Modem Timeouts Error messages:

T1 ( No UCD’s received )

Explanation: The cable modem has not received any periodic Upstream Channel Descriptor (UCD) messages from the CMTS within the timeout period. This error message is DOCSIS event message is U01.0, Upstream Channel Descriptor.

Occurrence: Very rare in the customer homes

Symptom: Modem will not Range Upstream and will never come online.

Fix: This cannot be fixed by the user and will need technician to check the plant and also need to call headend office to fix the signal sent to home

T2 ( No Maintenance Broadcasts for Ranging opportunities received )

Explanation: The cable modem did not receive a broadcast maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) within the T2 timeout period (approximately 10 seconds). The cable modem is resetting its cable interface and restarting the registration process. This error message is DOCSIS event message is R01.0, Ranging Request.

Occurrence: Very rare in the customer homes

Symptom: Modem will not Range Upstream and will never come online.

Fix: This cannot be fixed by the user and will need technician to check the plant and also need to call headend office to fix the signal sent to home

T3 ( Ranging Request Retries Exhausted )

Explanation: The cable modem has sent 16 Ranging Request (RNG-REQ) messages without receiving a Ranging Response (RNG-RSP) message in reply from the CMTS. The cable modem is therefore resetting its cable interface and restarting the registration process. This typically is caused by noise on the upstream that causes the loss of MAC-layer messages. Noise could also raise the signal-to-noise ratio (SNR) on the upstream to a point where the cable modem’s power level is insufficient to transmit any messages. If the cable modem cannot raise its iexlorer win7 error 1000 transmit power level to a level that allows successful communication within the maximum timeout period, it resets its cable interface and restarts the registration process. This error message is DOCSIS event message is R03.0, Ranging Request.

T3 timeouts result when a Cable Modem, that is locked into the downstream, transmits a Ranging Request(RNG-REQ) to the CMTS(Cable Modem Termination System) and 200 milliseconds passes without the CM receiving a Motorola critical error 80 44 Response(RNG-RSP) from the CMTS. Indeed, maintaining a PING(Packet InterNet Groper) less than 200ms is important to a healthy DOCSIS network. When 10 T3s occur in succession (a period of 20 seconds passes without the CM receiving a Ranging Response, the CM will cease attempting to communicate with the HFC(Hybrid Fiber Optic Coaxial) network and reset its DOCSIS interface. In this case the RESET statistic on the modem log will increment but not all T3s will cause a reset if communication is restored within 10 T3 periods or 20 seconds. When T3 timeouts occur, but not enough occur in succession to trigger a reset, slow speeds are often a symptom as these timeouts slow down the TCP/IP handshakes necessary to maintain internet connections.

T3 Timeouts are typically caused by Upstream Noise causing Ranging Requests to not be clearly received by the CMTS. T3 problems can often be intermittant in nature as they may be the result of noise originating in any part of the plant that shares the same line card at the CMTS with the subscriber impacted. In fact, T3s can even be caused by noise originating on other neighboring nodes if resources are shared at the headend. Speed issues and intermittant connectivity issues are some of the most common problems encounted on our Trouble Calls.

T3 Timeouts can also be encountered when the plant's noise floor is so severe that the CM cannot overtalk it (SNR is bad and Noise power level is higher than your modem's signal). This can affect a single leg of the plant or even entire nodes. When a high noise floor results in several modems resetting their DOCSIS interface because 10 T3 timeouts have occured in succession, as we covered above, this is referred to as a noise outage. Noise outages frequently occur node-wide and while some may self-clear, many continue until a Plant Maintenence Technician locates and repairs the offending source of noise. This is why we ALL must be vigilant about preventing noise from entering the plant.

Occurrence: Extremely common in the customer homes

Symptom: Will cause intermittent disconnections. If you see couple of motorola critical error 80 44, it is fine. If you quite a few of them consecutively, then it will lead to disconnections.

Example:
2017-6-14, 00:05:06 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:11:22:c1:db:09;CMTS-MAC=4c:00:82:ee:bd:62;CM-QOS=1.0;CM-VER=3.0

Fixes:
1. Check delphi tstrings loadfromfile eabstracterror the loose or Bad cables. This is by far most neglected and most common fix.
2. Remove extra splitters in house
3. Buy powered amplifier to boost your upstream power
4. Buy better coaxial cables
5. Call for a technician visit to inspect and fix cables outside and inside home (could be rain damage, fire damage, animal damage, construction damage, etc)

See our Blog Post on how to fix your power issues by installing powered amplifier to boost your cable signals

See out Blog Posts on Understanding Motorola critical error 80 44 3.0/3.1 Signal Issues at your home and maintaining optimum signal level.

T4 ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received )

Explanation: The cable modem did not received a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). The cable modem is resetting its cable interface and restarting the registration process. Typically, this indicates an occasional, temporary loss of service, but if the problem persists, check for possible service outages or maintenance activity on this particular headend system. This error message is DOCSIS event message is R04.0, Ranging Request.

T4 Timeouts result when a CM does not receive a Station Maintenance Opportunity in which to transmit a Ranging Request within the T4 timeout period which is approximately 30 seconds, motorola critical error 80 44. T4s typically result from an impairment in the downstream, motorola critical error 80 44. As they take an interruption in connectivity for 30 seconds to occur and trigger a reset, T4s can be indicative of major faults like damaged drops, motorola critical error 80 44, or mainline suckouts but can also occur from maintenance work in the plant or at the headend as well. A low T4 count may be indicative only of repeated maintenance operations while a high T4 count may represent a severe plant or drop impairment.

Example:
2017-6-18, 09:41:36 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:11:22:c1:db:09;CMTS-MAC=00:11:22:ee:bd:62;CM-QOS=1.1;CM-VER=3.0;

Occurrence: Extremely common in the customer homes

Symptom: Will cause disconnections every time it occurs.

Fixes:
1. Check for the loose or Bad cables. This is by far most neglected and most common fix.
2. Remove extra splitters in house
3. Buy powered amplifier to boost your upstream power
4. Buy better coaxial cables
5. Call for a technician visit to inspect and fix cables outside and inside home (could be rain damage, fire damage, animal damage, construction damage, etc)
6. Check for any noise sources

See our Blog Post on how to fix your power issues by installing powered amplifier to boost your cable signals

See out Blog Posts on Understanding DOCSIS 3.0/3.1 Signal Issues at your home and maintaining optimum signal level.

T6 ( Cable Interface Reset )

Explanation: The cable modem has sent 3 Registration Requests (REG-REQ) to the CMTS without receiving a Registration Response (REG-RSP) within the T6 timeout period (3 seconds). The cable modem is therefore resetting its cable interface and restarting the registration process

This problem can also occur if the DOCSIS configuration file is corrupt, or if it contains a large number of vendor-specific information fields (VSIF). If the configuration file contains a large amount of VSIF information, the cable modem might generate a Registration Request (REG-REQ) that exceeds the maximum size of DOCSIS MAC-layer management messages (1514 bytes plus the header). The CMTS considers this an invalid MAC-layer management message and drops it, without replying.

Occurrence: Rarely seen in the customer homes

Symptom: Modem will not come online

Fixes:
1. Ask Technician or Call center to re-provision the modem
2. Ask Technician or call center to send different boot file motorola critical error 80 44 config file) raid error occurred1 the modem

Basic Troubleshooting: Operational Error Codes

Error Code

ERROR 09/10

FAIL 09/90

ERROR 12/10

FAIL 12/81

ERROR 1C/10

FAIL 1C/81

FL 01/AO

FL 02/CO

CH MISMATCH Control Runtime error r6025 nero hardware

No EMERG

PWRUP

FL 05/81

FL 05/82

FL 05/92

FL 05/93

VRS001

9.7

Operational Error Codes

During radio operation, the radio performs dynamic tests to determine if the radio is working properly.

Problems detected during these tests are presented as error codes on the radio's display. The

presence of an error code should prompt a user that a problem exists and that a service technician

should be contacted. Use

Error Code

FAIL 001

FAIL 002

6871769L01-A

Table 9-10. Power-Up Error Codes (Continued)

Description

Secure Hardware Error

Secure Hardware Fatal

Error

VRS Hardware Error

VRS ROM Checksum Error FATAL

TRC Hardware Error

TRC ROM Checksum Error FATAL

Back-end receiver Failure

Wrong microprocessor

does not match codeplug.

Emergency Powerup (via

footswitch) is enabled in the

codeplug, but the radio

hardware does not support

this feature.

Firmware Checksum Error

Invalid CH PSDT

FPGA Image not located in

PSDT

FPGA Init failure

VRS Frequency Band in the

mobile codeplug does not

match VRS hardware

Table 9-11

to aid in understanding particular operational error codes.

Table 9-11. Operational Error Codes

Description

Synthesizer Out-of-Lock

Personality checksum or

system block error

Error Type

Corrective Action

NON-FATAL

Ensure secure shield is screwed

to chassis and making contact

with secure module. Otherwise,

replace the secure module and/or

secure interconnect board.

FATAL

Replace the secure module.

NON-FATAL

Turn the radio off, then on.

Replace the VRS.

NON-FATAL

Turn the radio off, then on.

Replace the TRC.

FATAL

Turn the radio off, then on.

FATAL

Send the radio to the depot;

replace the daughter card.

FATAL

Replace control head with type

that matches codeplug.

NON-FATAL

Disable Emergency Powerup

feature in the CPS.

FATAL

Contact the Depot

FATAL

Contact the Depot

FATAL

Contact the Depot

FATAL

Contact the Depot

NON-FATAL

Reprogram VRS personality

codeplug setting with correct

value.

Error Type

Corrective Action

NON-FATAL

1. Reprogram the codeplug.

2. Refer to Detailed Service

Manual.

NON-FATAL

Reprogram the codeplug.

9-17

October 30, 2006

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API Login ID
Credit Card Number
Expiration Date
Transaction Type
Bank Account Number
Routing Number
Purchase Order Number
Amount
Invoice Number
Customer ID
First Name
Last Name
Company
Address
City
State
Postal Code
Country
Duplicate Motorola critical error 80 44 any of the fields change from one transaction to the next, Authorize.Net will not view the transactions as duplicates.
The duplicate transaction window will always be two minutes for all transactions submitted through the Virtual Terminal. If you wish to adjust the duplicate transaction window for transactions submitted from your software, such as a website or shopping cart, motorola critical error 80 44, you may do so by adding the field to your website script.
If you are unable to adjust or add this variable to your shopping cart settings, please contact your shopping cart support team for additional assistance in this regard. The variable tells us, in seconds, how much time data stream error should check for duplicates after a transaction is submitted.
The largest value we will accept for is 28800, which equals eight hours. If a value greater than 28800 sent, the payment gateway will default to 28800. If is set to 0 or to a negative number, no duplicate transaction window will be enforced for your software’s transactions. If no value is sent, the default value of 120 (two minutes) would be used.
For example, if you wished to set a duplicate transaction window of five minutes (= 300 seconds) you would set to 300.
Note: By submitting with your online transactions, we will return further details select proper boot device error with this error response, including:

  • The original transaction Error c2440 newline cannot convert from that was duplicated;
  • AVS and CVV responses for the original transaction;
  • The original authorization code, if the transaction was authorized;
  • The MD5 hash, if a MD5 hash value was generated for the original transaction.

If you do not submit the field, we will not return any details from the original transaction, motorola critical error 80 44, even if you submit a duplicate transaction.

A transaction with identical amount and credit card information was submitted within the previous two minutes.
12An authorization code is required but not present.The transaction request required the field but either it was not submitted, or it was submitted without a value.
13The merchant login ID or password is invalid or the account is inactive.This error indicates you are either posting the incorrect API Login ID within your script, connecting to a server that does not recognize your account, or using an account which is inactive. Please follow these steps to ensure that your software is connecting correctly:
  • If you are posting your transaction requests to the motorola critical error 80 44 URLs https://test.authorize.net/gateway/transact.dll and you are using an account given to you by an Authorize.Net Reseller or from Authorize.Net Sales, you may encounter this error. The gateway URLs mentioned above only work with specific test accounts, available upon request by completing the form at https://developer.authorize.net/hello_world/sandbox/
  • Please check your script and verify you are posting the API Login ID for the account in question. If you are not posting the correct API Login ID, or if you are not sending an API Login ID, please edit the script and confirm that the field is set to the API Login ID that you may obtain from the Authorize.Net Merchant Interface. Please see the Getting Started Guide at https://www.authorize.net/content/dam/authorize/documents/gettingstarted.pdf for instructions on obtaining the API Login ID.
  • If you are unable to log into your Authorize.Net Merchant Interface, this could indicate that your account is inactive. Please contact Merchant Support for assistance.
  • If the account is active and the API Login ID is correct, please use the Data Validation Tool to validate the fields you are passing to us.
14The referrer, relay response or receipt link URL is invalid.The Invalid Referrer or Relay Response URL message can be the result of a few different situations that could impact SIM users.
SIM Integration Suggestions
Error 14 occurs for SIM users when one or more URLs are specified in your Default Response/Receipt URL settings, but we receive a URL with your transaction that does not match any listed here. In this case the transaction would include the field if you prefer to view our receipt page but provide a link for the customer to use to return to your site. Alternately, the transaction would include the field to specify which web page on your server should be used as the receipt page your customers see.
By designating a Default Response/Receipt URL, you are telling our system to only return results to one of the listed URLs. If the value of either or does not match one of these designated Default Response/Receipt URLs, motorola critical error 80 44, Error 14 will occur.
While and will work without specifying a Default Response/Receipt URL, it is strongly suggested that you set Default Response/Receipt URLs if you are sending either of these fields, to ensure that only these URLs can be used.
To add a valid Response/Receipt URL:
  • Login to your Merchant Interface at https://account.authorize.net/</a
  • Click Settings in the main left side menu
  • Click Response/Receipt URLs
  • Click Add URL
  • Enter your Response URL
  • Click Submit
Applicable only to Award bios cmos checksum error API. The Relay Response or Referrer URL does not match the merchant’s configured value(s) or is absent.
NOTE: Parameterized URLs are not permitted.”
15The transaction ID is invalid or not present.The transaction ID value is non-numeric or was not present for a transaction that requires it (i.e., VOID, PRIOR_AUTH_CAPTURE, and CREDIT).
16The transaction cannot be found.This error may be caused by a refund request if the referenced transaction ID () was originally processed through a different Authorize.Net account than the one being used for the refund request. Please submit refund transactions using the gateway account that generated the original transaction.
The error could also indicate a setup problem with a particular card type. Please contact your Merchant Service Provider (MSP) to check on your payment processing setup and to confirm that there are no issues with the configuration for the card type being submitted in the transaction.
Your MSP is the company that manages your merchant account, which is used to receive funds from credit card companies during settlement. The MSP is also responsible for the processor setup which lets Authorize.Net indirectly access your merchant accounts.
The transaction ID sent in was properly formatted but the gateway had no record of the transaction.
17The merchant does not accept this type of error message reservation map error card.The merchant’s Authorize.Net Payment Gateway is not configured to accept this card type. The merchant should contact their Merchant Service Provider to request any needed merchant accounts for the card type, and to have the card type enabled on the processor. The internal consistency error should then contact Motorola critical error 80 44 Support to enable the card type on their payment gateway account.If you encounter this error on an Authorize.Net Sandbox account, please contact Developer Support to enable this card type on your account.
18ACH transactions are not accepted by this merchant.The merchant does not accept electronic checks.
19An error occurred during processing. Please try again.This error message is displayed when there is a connection issue between Authorize.Net and the credit card processor. It results from Authorize.Net not receiving data in response to the transaction request we sent to the credit card processor. This type of issue is usually fixed quickly and we continue to work towards eliminating these types of connectivity issues. In some cases it may also be due to Internet congestion, and not related to either of our systems.
Repeated attempts to process a transaction during this connectivity breakdown may result in multiple authorizations to the credit card. To prevent this from happening, you can use the following test card:
Test Visa Card Number: 4012888818888
Expiration Date: 04/10
When a decline message appears for this card in Virtual Terminal, rather than the “Try again in 5 minutes” error message, this means the connectivity problem has been resolved and transactions can be processed again normally.
20An error occurred during processing, motorola critical error 80 44. Please try again.This error message is displayed when there is a connection issue between Motorola critical error 80 44 and the credit card processor. It results from Authorize.Net not receiving data in response to the transaction request we sent to the credit card processor. This type of issue is usually fixed quickly and we continue to work towards eliminating these types of connectivity issues. In some cases it may also be due to Internet congestion, and not related to either of our systems.
Repeated attempts to process a transaction during this connectivity breakdown may result in multiple authorizations to the credit card. To prevent this from happening, you can use the following test card:
Test Visa Card Number: 4012888818888
Expiration Date: 04/10
When a decline message appears for this card in Virtual Terminal, rather than the “Try again in 5 minutes” error message, this means the connectivity problem has been resolved and transactions can be processed again normally.
21An error occurred during processing. Please try again.
22An error occurred during processing. Please try again.
23An error occurred during processing. Please try again.
24The Elavon bank number or terminal ID is incorrect. Call Merchant Service Provider.
25An error occurred during processing. Please try again.
26An error occurred during processing. Please try again.
27The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.
28The merchant does not accept this type of credit card.The merchant’s processor platform is not configured to accept this card type. The merchant should contact their Merchant Service Provider to request any needed merchant accounts for the card type, and to have the card type enabled on the processorIf you encounter this error on an Authorize.Net Sandbox account, please contact Developer Support for assistance.
29The Paymentech identification numbers are incorrect. Call Merchant Service Provider.Invalid Paymentech client number, merchant number or terminal number.
30The configuration with processor is invalid. Call Merchant Service Provider.
31The FDC Merchant ID or Terminal ID is incorrect. Call Merchant Service Provider.The merchant was incorrectly set up at the processor.
32The merchant password is invalid or not present.
33%s cannot be left blank.The field is set as Required in the Merchant Interface but is not being submitted in the transaction request. Ensure that you are submitting the field, or set the field as not required.

To change the field value to not required:

  • Login to your Merchant Interface at https://account.authorize.net/</a
  • Click Settings in the main left side menu
  • Click Payment Form
  • Click Form Fields
  • Uncheck the field provided in the Error 33 text.
  • Click Submit
This error indicates that a field the merchant specified as required was not filled in.
34The VITAL identification numbers are incorrect. Call Merchant Service Provider.The merchant was incorrectly set up at the processor.
35An error occurred during processing. Call Merchant Service Provider.The merchant was incorrectly set up at the processor.
36The authorization was approved but settlement failed.The customer was approved at the time of authorization, but failed at settlement.
37The credit card number is invalid.
38The Global Payment System identification numbers are incorrect. Call Merchant Service Provider.The merchant has invalid Global Payment System NDS numbers.The merchant was incorrectly set up at the processor.
39The supplied currency code is either invalid, not supported, not allowed for this merchant or doesnt have an exchange rate.The supplied currency code is either invalid, not supported, not allowed for this merchant or doesn’t have an exchange rate.
There are two possible causes of this error:
1. This error may occur if you use the field currencyCode in your scripting, and you are setting it to a currency code other than what your account is set up for. Only one currency can be set for one account. At this time, Authorize.Net only supports the following currencies: AUD, CAD, CHF, motorola critical error 80 44, DKK, EUR, GBP, NOK, NZD, Sql injection 500 internal server error, SEK, USD, ZAR.
2. This error may occur when an Authorize.Net account is created without a valid Currency ID. In this situation, processing transactions is not possible through the API or through the Virtual Terminal, motorola critical error 80 44, regardless of the currency you choose.
40This transaction must be encrypted.Insecure transaction.
41This transaction has been declined.Only merchants set up for the FraudScreen.Net service would receive this decline. This code will be returned if a given transaction’s fraud score is higher than the threshold set by the merchant.
42There is missing or invalid information in a required field.This is applicable only to merchants processing through the Wells Fargo SecureSource product who have requirements for transaction submission that are different from merchants not processing through Wells Fargo.
43The merchant was incorrectly set up at the processor. Call Merchant Service Provider.The merchant has an invalid Terminal ID.The merchant was incorrectly set up at the processor.
44This transaction has been declined.Regardless of the Card Code Verification filter settings configured for the payment gateway account in the Merchant Interface, the processor may decline transactions submitted with a card code value that does not match the card code on file for the cardholder at the issuing bank, motorola critical error 80 44. To avoid unnecessary errors when processing live transactions, only valid card code values should be submitted in the card code field (). If the merchant does not wish to submit card code information, the card code field should not be submitted.The card code submitted with the transaction did not match the card code on file sql error cant open file the card issuing bank and the transaction was declined.
45This transaction has been declined.This error would be returned if the transaction received a code from the processor that matched the rejection criteria set by the merchant for both the AVS and Card Code filters.
46Your session has expired or does not exist. You must log in again to continue working.
47The amount requested for settlement cannot be greater than the original amount authorized.This occurs if the merchant tries to capture funds greater than the amount of the original authorization-only transaction.
48This processor does not accept partial reversals.The merchant attempted to settle for less than the originally authorized amount.
49The transaction amount submitted was greater than the maximum amount allowed.
50This transaction is awaiting settlement and cannot be refunded.Credits or refunds may only be performed against settled transactions, motorola critical error 80 44. The transaction against which the credit/refund was submitted has not been settled, so a credit cannot be issued.
51The sum of all credits against this transaction is greater than the original transaction amount.
52The transaction was authorized but the client could not be notified; it will not be settled.When Authorize.Net is responding back to a script on your server, our system waits up to 10 seconds for a response. If we do not get a response in 10 seconds, our server will time out and display an error page. The first thing that you will need to look for is the order that your script executes. It is very important that something is printed to the screen before any other process is started. If your script prints to the screen first, we will recognize that you are receiving the information. The most effective method would be to print the headers, and a line of text such as “Processing, please wait.”
To resolve this issue:
  • Check that your script permissions are correct and that it can accept an HTTPS POST.
  • Check that the script is not completing other functions before writing to the screen, such as writing to a database or sending emails.
  • Please check to see if there are different processes that are used in your script for approvals, declines, or errors. Check each process to be sure that they will write to the screen before any other functions.
  • Check if your script is using motorola critical error 80 44 immediately upon receipt of the response from our servers. Redirects are discouraged because they can potentially interfere with the process.

On occasion, timeouts will occur that are outside of the control of your script or our servers. Typical reasons for these timeouts include Internet traffic, your server is error function declaration isnt a prototype or malfunctioning, or Internet routing issues. Depending upon your server location and what route is used to send data, it is possible that you may occasionally receive the message you are seeing.

53The transaction type is invalid for ACH transactions.The value is not valid for ACH transactions.If payment type is cannot be set to .
54The referenced transaction does not meet the criteria for issuing a credit.The referenced transaction does not meet the criteria for issuing a credit. It may be unsettled, an invalid type, the wrong currency, an invalid reference transaction ID or settled more than 120 days ago.
Consider applying for Expanded Credit-Return Capabilities if the merchant needs to refund transactions older than 120 days.
55The sum of credits against the referenced transaction would exceed original debit amount.The transaction is rejected if the sum of this credit and prior credits exceeds the original debit amount.
56Credit card transactions are not accepted by this merchant.The merchant processes eCheck.Net transactions only and does not accept credit cards.
57An error occurred during processing. Please try again.This error is caused when a transaction is submitted with data that the credit card processor does not recognize or is unable motorola critical error 80 44 interpret. In most cases our system will prevent this from happening with front-end safeguards, but since every processor is unique in the way they handle data, some transactions could get through to the processor with invalid or missing data. Motorola critical error 80 44 of these types of discrepancies include placing the incorrect number of characters in the Card Verification Value (Card Code), or sending non-alphanumeric characters in the Zip Code.
58An error occurred during processing. Please try again.
59An error occurred during processing. Please try again.
60An error occurred during processing. Please try again.
61An error occurred during processing. Please try again.
62An error occurred during processing. Please try again.
63An error occurred during processing. Please try again.If you receive an Error 63 repeatedly, please check that the Merchant Business country is set correctly. This is especially pertinent on accounts which use TSYS (formerly Vital or Visanet) as the payment processor, as we have to interbase error 104 a number of the Business Information fields on each Transaction attempt. TSYS/Vital/Visanet transactions will fail if all the information is not set correctly.
To update the Business Information details for your account:
  • Login to the Merchant Interface at https://account.authorize.net
  • Click Merchant Profile in the main left side menu
  • Click Edit Business Information
  • Update your Address, Phone Number, Fax Number, Products/Services Description, motorola critical error 80 44, Web Site Address, and Shopping Cart Solution as necessary.
  • Click Submit
  • Click Continue to return to the Merchant Profile page.

If the Merchant Profile has your correct address-including the country-then you may need to contact your Merchant Service Provider to confirm that TSYS/Vital/Visanet has the correct address for validation.

64The referenced transaction was not approved.This error is applicable to Wells Fargo SecureSource merchants only. Credits or refunds cannot be issued against transactions that were not authorized.
65This transaction has been declined.The transaction was declined because the merchant configured their account through the Merchant Interface to reject transactions with certain values for a Card Code mismatch.
66This transaction cannot be accepted for processing.Transaction was submitted using HTTP GET which does not meet payment gateway security guidelines.If you are using the SIM connection method, make sure your code is providing values for the SIM required fields listed below:
    • The sequence number of the transaction (x_fp_sequence)
    • The time when the motorola critical error 80 44 number was generated (x_fp_timestamp)
    • The Fingerprint Hash (x_fp_hash)

67The given 403 forbidden error caused type is not supported for this merchant.This error code is applicable to merchants using the Wells Fargo SecureSource product only. This product does not allow transactions of type CAPTURE_ONLY.
68The version parameter is invalidThe value submitted in was invalid.
69The transaction type is invalidThe value submitted in was invalid.
70The transaction method is invalid.The value submitted in was invalid.
71The bank account type is invalid.The motorola critical error 80 44 submitted in was invalid.
72The authorization code is invalid.The value submitted in was more than six characters in length.
73The drivers license date of birth is invalid.The format of the value submitted in was invalid.
74The duty amount is invalid.The value submitted in failed format validation.
75The freight amount is invalid.The value submitted in failed format validation.
76The tax amount is invalid.The value submitted in failed format validation.
77The SSN or tax ID is invalid.The value submitted in failed validation.
78The card code is invalid.The value submitted in failed format validation.
79The drivers license number is invalid.The value submitted in failed format validation.
80The drivers license state is invalid.The value submitted in fatal error lnk1169 visual c++ format validation.
81The requested form type is invalid.Invalid motorola critical error 80 44 for .The merchant requested an integration method not compatible with the AIM API.
82Scripts are only supported in version 2.5.The system no longer supports version 2.5; requests cannot be posted to scripts.
83The requested script is either invalid or no longer supported.The system no longer supports version 2.5; requests cannot be posted to scripts.
84The device type is invalid or missing.deviceType is either missing or invalid. deviceType is required when the retail element is submitted.Invalid value for .
85The market type is invalidmarketType is either missing or invalid. marketType is required when the retail element is 10049 winsock error value for .
86The Response Format is invalidInvalid value for .
87Transactions of motorola critical error 80 44 market type cannot be processed on this system.This can happen for four reasons:
1) You are attempting to process a type of transaction that your account is not designed for. An example would be using a card swipe machine to process transactions on an e-commerce or mail order/telephone order (MOTO) account.
2) You are passing an incorrect value for “marketType” parameter. For a merchant account processing “retail” type transactions, you would want to pass a value of “2”. The possible values for the “marketType” parameter can be found in our API Reference Guide.
3) Your Merchant Service Provider may be incorrectly setup for this account.
4) Your account may be configured incorrectly with an incorrect Merchant Service Provider or an incorrect MCC or SIC code.
88Track1 data is not in a valid format.Invalid value for .
89Track2 data is not in a valid format.Invalid value for .
90ACH transactions cannot be accepted by this system.ACH transactions cannot be processed using a card present account.
91Version 2.5 is no longer supported.
92The gateway no longer supports the requested method of integration.This error can occur for several possible reasons, depending on which method your software uses to connect to your Authorize.Net account. Usually it is due to mixing methods in unsupported ways.
Advanced Integration Method (AIM) Suggestions:
1. When using AIM to integrate with Authorize.Net, the HTTP POST request must be made from a script located in a secure location on your server, and not through an HTML page. Submitting an AIM request from an unsecured HTML page may cause this error.
2. Be sure that your account settings allow delimited responses.
To check your settings:
  • Login motorola critical error 80 44 the Merchant Interface at https://account.authorize.net/
  • Click on Settings
  • Click on Direct Response
  • Change Delimited Response to “True”

3. Confirm that you are sending us the fieldand that it is set to .
4. Also confirm that you are sending the field,set to. Otherwise, motorola critical error 80 44 will attempt to use any default Relay Response or receipt links listed in your Response/Receipt URL settings in the Merchant Interface, which causes this error.
Simple Integration Method (SIM) Suggestions:
1. You will receive this error if there are variables being sent that are not applicable to SIM. Two of the variables that are most commonly incorrect include:
– the variable name should be sent as
– the variable name should be sent as .
2. You will receive this error if the proper fingerprint hash variables are not being sent with the transaction request. The variables that need to be included (with appropriate values):

These variables are used in creating and then passing the fingerprint hash with the transaction request. Authorize.Net then uses the passed variables and the stored transaction key to attempt to create the same fingerprint hash. If the two fingerprints match, we accept the transaction. If not, the transaction request is refused.
We highly recommend that you upgrade your connection method.
Please visit our Developer Center for up-to-date documentation.

"
93A valid country is required.This code is applicable to Wells Fargo SecureSource merchants only. Country is a required field and must contain the value of a supported country.
94The shipping state or country is invalid.This code is applicable to Wells Fargo SecureSource merchants only.
95A valid state is required.This code is applicable to Wells Fargo SecureSource merchants only.
96This country is not authorized for buyers.This code is applicable to Wells Fargo SecureSource merchants only. Country is a required field and must contain the value of a supported country.
97This transaction cannot be accepted.Please use the Response Code 97 ToolApplicable only to the SIM API. Fingerprints are only valid for a short period of time. This code indicates that the transaction fingerprint has expired.
98This transaction cannot be accepted.Part of the security feature for SIM (Server Integration Method) includes the generation of a fingerprint hash. The fingerprint hash is generated by a function in the scripting that uses five parameters to generate the fingerprint hash.
  • The amount of the transaction;
  • A sequence number—usually an invoice number generated by your scripting, but can be randomly generated as long as it doesn't repeat;
  • Your server's timestamp, expressed in Greenwich Mean Time (GMT) or Coordinated Universal Time (UTC);
  • Your account's Transaction Key; and
  • Your account's API Login ID.

Any fingerprint hash can only be used once in 24 hours.

If a customer fills in incorrect information and the transaction is motorola critical error 80 44, they cannot click Back and re-enter the information as this will attempt to use the same fingerprint hash motorola critical error 80 44 resubmitting the transaction request, which will result in error 98.

The customer must be directed back to the page that sets the amount of the transaction request, then re-enter information from that point on.

Applicable only to the SIM API. The transaction fingerprint has already been used.
99This transaction cannot be accepted.Please use the Response Code 99 Tool.Applicable only to the SIM API. The server-generated fingerprint does not match the merchant-specified fingerprint in the x_fp_hash field.
100The eCheck type parameter is invalid.Applicable only to eCheck.Net. The value specified in the field is invalid.
101The given name on the account and/or the account type does not match the actual account.Applicable only to eCheck.Net. The specified name on the account and/or the account type do not match the NOC record for this account.
102This request cannot be accepted.NOTE: This response is valid only for an integration method that has been sunset and is no longer available. If you encounter this error, please contact Merchant Support for assistance.

If you are receiving this error, it indicates that either or is being submitted with your WebLink request, motorola critical error 80 44. This represents a security risk as the password or transaction key could be viewed in your source code.

We highly recommend that you upgrade your connection method.

Please visit our Developer Center for up-to-date documentation.

A transaction key was submitted with this WebLink request.
103This transaction cannot be accepted.This error is generated when your account is in "Password-Required Mode" and you are not sending a valid password, transaction key or hash fingerprint with your transaction request, which is a recommended security measure.
Please consider the following details when encountering this error:
  • If you are using SIM, make sure you are using a valid transaction key to generate and send a fingerprint hash to us along with your transaction request.
  • If you are using AIM please make sure you are posting the gateway defined field .
  • If you are using a third party shopping cart which uses AIM and are receiving this error, please check with your shopping cart provider to ask if your application can pass the transaction key to the Authorize.Net payment gateway.
  • If you are using an older Authorize.Net account and you submit a password instead of a transaction key with your transactions, you may experience this error. Please ensure that you are posting a transaction key instead.
  • Some shopping carts, for backwards compatibility with older connection methods, may provide the means to submit both a transaction key and a password. You should not use both the transaction key and the password simultaneously; doing so may also result in this error. We recommend using the transaction key instead of the password whenever possible, motorola critical error 80 44, as transaction keys tend to be more secure than passwords. In such a situation, please leave the password field blankIf the shopping cart has a field for the password but no field for the transaction key, please put the transaction key in the password field. Our system will recognize and validate the transaction key properly.
    Also, while most shopping cart software will have a field for the transaction key, password, or both, some software may not. Please contact your shopping cart provider for details on how to upgrade to a more secure version of your shopping cart software.
104The transaction is currently under review.Applicable only to eCheck.Net. The value submitted for failed validation.
105The transaction is currently under review.Applicable only to eCheck.Net. The values submitted for and failed validation.
106The transaction is currently under review.Applicable only to eCheck.Net. The value submitted for failed validation.
107The transaction is currently under review.Applicable only to eCheck.Net. The value submitted for failed validation.
108The transaction is currently under review.Applicable only to eCheck.Net. The values submitted for and failed validation.
109The transaction is currently under review.Applicable only to eCheck.Net, motorola critical error 80 44. The values submitted for and failed validation.
110The transaction is currently under review.The value submitted for does not ikr error power on valid characters.
111A valid billing country is required.This code is applicable to Wells Fargo SecureSource merchants only.
112A valid billing state/province is required.This code is applicable to Wells Fargo SecureSource merchants only.
113The commercial ami bios post error code type is invalid.
114The merchant account is in test mode, motorola critical error 80 44. This automated payment will not be processed.The merchant account is in test mode. All automated payments are skipped when in test mode.
115The merchant account is not active. This automated payment will not be processed.The merchant account is not active. All automated payments are skipped when an account is not active.
116The authentication indicator is invalid.This code is applicable only to merchants that include the in the transaction request. The ECI value for a Visa transaction; or the UCAF indicator for a Mastercard transaction submitted in the field is invalid.
117The cardholder authentication value is invalid.First, verify that the merchant's processor supports Verified by Visa and Mastercard SecureCode authentication values through Authorize.Net.
  • Chase Paymentech
  • FDMS Nashville (formerly Motorola critical error 80 44 Payments (GPS)
  • TSYS (formerly Vital)
  • Wells Fargo (Verified by Visa only)

Also, this error can be received in the event that a special character is included in the cardholder authentication value. To resolve this issue, the special character must be URL encoded.

This code is applicable only to merchants that include the in the transaction request. The CAVV for a Visa transaction or the AVV/UCAF for a Mastercard transaction is invalid or contains an invalid character.
118The combination of card type, authentication indicator and cardholder authentication value is invalid.For example, when the Mastercard value for is 1, must be null. In this scenario, if a value is submitted forthe transaction fails validation and is rejected.

Also, verify that the merchant's processor supports Verified by Visa and Mastercard SecureCode authentication values through Authorize.Net.

  • Chase Paymentech
  • FDMS Nashville (formerly FDC)
  • Global Payments (GPS)
  • TSYS (formerly Vital)
This code is applicable only to merchants that include the and in the transaction request. The combination of and is invalid.
119Transactions having cardholder authentication values motorola critical error 80 44 be marked as recurring.Transactions that have Verified by Visa type of input parameters cannot be recurring.This code is applicable only to merchants that include the and in the transaction request. Transactions submitted with a value in while is set to will be rejected.
120An error occurred during processing. Please try again.The system-generated void for the original timed-out transaction failed. The original transaction timed out while waiting for a response from the authorizer.
121An error occurred during processing. Please try again.The system-generated void for the original errored transaction failed. The original transaction experienced a database error.
122An error occurred during processing. Please try again.The system-generated void for the original errored transaction failed. The original transaction experienced a processing error.
123This account has not been given the permission(s) required for this request.This error indicates that a user's personal Login ID is being used to connect a website or billing software to the payment gateway. Personal login IDs may not be used to connect websites to Authorize.Net, for security reasons. For example, if an Account Owner, Account Administrator, Transaction Manager, or Account Analyst login ID is used for website or software implementation, this error will occur.
To resolve this issue, the API Login ID and Transaction Key will need to be generated and added to your software's configuration, so that the website or software may connect to Authorize.Net properly.
To obtain the API Login ID:
  • Log into the Merchant Interface at https://account.authorize.net/
  • Click Settings in the main left side menu
  • Click API Login and Transaction Key
  • If an API login ID has already been generated, it will be visible here. If an API Login ID needs to be generated, you will want to enter the answer to your Secret Question in order to see the API Login ID.
The transaction request must include the API login ID associated with the payment gateway account.
124This processor does not accept recurring transactions.
125The surcharge amount is invalid.
126The Tip amount is invalid.
127The transaction resulted in an AVS mismatch. The address provided does not match billing address of cardholder.When merchants on the FDC Omaha platform encounter a decline due to AVS or CVV mismatch, motorola critical error 80 44, we will attempt to void the transaction. If FDC Omaha does not reply to the void request, the merchant will see this error. As we did not receive a reply to the void request, there is a possibility that the original authorization will remain on the card for up to 30 days. If necessary, merchants may contact the card issuing bank, provide their merchant account number and the authorization code for the AVS/CVV declined transaction, and request a manual reversal of the authorization.The system-generated void for the original AVS-rejected transaction failed.
128This transaction cannot be processed.The customer's financial institution does not currently allow transactions for this account.
130This merchant account has been closed.The payment gateway account status is Blacklisted.
131This transaction cannot be accepted at this time.The payment gateway account status is Suspended-STA.
132This transaction cannot be accepted at this time.The payment gateway account status is Suspended - Blacklist.
141This transaction has been declined.The system-generated void for the original FraudScreen-rejected transaction failed.
145This transaction has been declined.The system-generated void for the original card code-rejected and AVS-rejected transaction failed.
152The transaction was authorized but the client could not be notified; it will not be settled.The system-generated void for the original transaction failed. The response for the original transaction could not be communicated to the client.
153There was an error processing the payment data.
  • Set marketType to "0" to flag the transaction as e-commerce.
  • Set transactionType to authCaptureTransaction or authOnlyTransaction.
  • Specify both opaque data parameters.
  • Do not include card number, expiration date, or track data.
  • Do not include 3DS data.
  • Ensure that you submit data that can be successfully decrypted.
  • Only submit decrypted data that belongs to the merchant submitting the request.
  • Encode the submitted data in Base64.

"

154Processing Apple Payments is not enabled for this merchant account.
155This processor does not support this method of submitting payment data.
156The cryptogram is either invalid or cannot be used in combination with other parameters.
165This transaction has been declined.System void failed, motorola critical error 80 44. CVV2 Code mismatch based on the CVV response and the merchant settings.
170An error occurred during processing, motorola critical error 80 44. Please contact the merchant.Concord EFS - Provisioning at the processor has not been completed.
171An error occurred during processing. Please contact the merchant.Concord EFS - This request is invalid.
172An error occurred during processing. Please contact the merchant.Concord EFS - The store ID is invalid.
173An error occurred during processing. Please contact the merchant.Concord EFS - The store key is invalid.
174The transaction type is invalid. Please contact the merchant.Concord EFS - This transaction type is not accepted by the processor.
175This processor does not allow voiding of credits.Concord EFS - This transaction is not allowed. The Concord EFS processing platform does not support tomb of terrors 2004 video credit transactions. Please debit the credit card instead of voiding the credit.
180An error occurred during processing. Please try again.There are three different reasons that an Error 180 might motorola critical error 80 44 was an attempt to void a refund on a processor that does not allow that.
  • A merchant on the Concord EFS platform is attempting to pass AMEX CID, when they are not signed up to validate this value with AMEX.
  • Transactions submitted from test credit card numbers (both ours and others') by merchants on the TSYS payment processing platform, will return a response of: "(180) An error occurred during processing. Please try again. Invalid processor response format," rather than "(2) Declined. This motorola critical error 80 44 has been declined."
  • Note that the TSYS payment processing platform was formerly known as Vital or Visanet. On TSYS/Vital/Visanet, Error 180 is an valid response indicating that a transaction was submitted and correctly received, but rejected due to using a test card number. If the processor is incorrectly configured, the response will be something more generic like a response of 30, 34, or 35.

    The processor response format is invalid.
    181An error occurred during processing. Please try again.The system-generated void for the original invalid transaction failed. (The original transaction included an invalid processor response format.)"
    182One or more of the sub-merchant values are invalid.
    183One or more of the required sub-merchant values are missing.
    184Invalid Token Requestor Name.
    185This transaction cannot be processed.Merchant is not configured for VPOS.
    186Invalid Token Requestor ID Length.
    187Invalid Token Requestor ECI Length.
    191This transaction has been declined.
    192An error occurred during processing. Please try again.
    193The motorola critical error 80 44 is currently under review.
    195One or more of the HTML type configuration fields do not appear to be safe.
    200This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The credit card number is invalid.
    201This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The expiration date is invalid.
    202This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The transaction type is invalid.
    203This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The value submitted in the amount field is invalid.
    204This transaction has been declinedThis error code applies only to merchants on This application has encountered a critical error Omaha. The department code is invalid.
    205This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The value submitted in the merchant number field is invalid.
    206This transaction has been declined.This error code applies only to merchants on FDC Omaha. The merchant is not on file.
    207This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The merchant account is closed.
    208This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The merchant is not on file.
    209This transaction has been declinedThis error code applies only to merchants on FDC Omaha, motorola critical error 80 44. Communication with the processor motorola critical error 80 44 not be established.
    210This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The merchant type is motorola critical error 80 44 transaction has been declinedThis error code applies only to merchants on FDC Omaha. The cardholder is not on file.
    212This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The bank configuration is not on file.
    213This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The merchant assessment code is incorrect.
    214This transaction has been declinedThis error code applies only to merchants on FDC Omaha. This function is motorola critical error 80 44 unavailable.
    215This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The encrypted Intel boot error 0x73 field format is invalid.
    216This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The ATM term ID is invalid.
    217This transaction has been declinedThis error code applies only to merchants on FDC Omaha. This transaction motorola critical error 80 44 a general message format problem.
    218This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The PIN block format or PIN availability value is invalid.
    219This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The ETC void is unmatched.
    220This transaction has been declinedThis error code applies only to merchants error at vehementer errors FDC Omaha. The primary CPU is not available.
    221This transaction has been declinedThis error code applies only to merchants on FDC Omaha. The SE number is invalid.
    222This citrix error 25607 has been declinedThis error code applies only to merchants on FDC Omaha. Duplicate auth request (from INAS).
    223This transaction has been declinedThis error code applies only to merchants on FDC Omaha. This transaction experienced an unspecified error.
    224This transaction has been declinedThis error code applies only to merchants on FDC Omaha. Please re-enter the transaction.
    225This transaction cannot be processed.The transaction has an invalid dynamic currency conversion (DCC) action.
    226This transaction cannot be processed.Incomplete set of Dynamic Currency Conversion (DCC) parameters.
    227This transaction cannot be processed.Merchant is not configured for Dynamic Currency Conversion (DCC).
    228This transaction cannot be processed.Dynamic Currency Conversion (DCC) is not allowed for this transaction type.
    229Conversion rate for this card is available.
    230This transaction cannot be processed.Transaction could not be found.
    231This transaction cannot be processed.Incoming data is different than the referenced Dynamic Currency Conversion (DCC) transaction.
    232This transaction cannot be processed.Merchant is not configured for Dynamic Currency Conversion (DCC).
    233This transaction cannot be processed.Cannot perform Dynamic Currency Conversion (DCC) action on this transaction.
    234This transaction cannot be processed.This transaction has been voided.
    235This transaction cannot be processed.This transaction has been captured previously.
    236This transaction cannot be processed.Dynamic Currency Conversion (DCC) data for the referenced transaction is not available.
    237This transaction cannot be processed.The referenced transaction has expired.
    238This transaction cannot be processed.The transaction version does not support Dynamic Currency Conversion (DCC).
    239This transaction cannot be motorola critical error 80 44 response format for this transaction does not support Dynamic Currency Conversion (DCC).
    240This transaction cannot be processed.Currency for Dynamic Currency Conversion (DCC) transactions must be US motorola critical error 80 44 transaction cannot be processed.Invalid response from card processor.
    242This transaction cannot be processed.Recurring billing flag not allowed on Dynamic Currency Conversion (DCC).
    243Recurring billing is not allowed for this eCheck.Net type.The combination of values submitted for and is not allowed.
    244This eCheck.Net type is not allowed for this Bank Account Type.The combination of values submitted for and is not allowed.
    245This eCheck.Net type is not allowed when using the payment gateway hosted payment form.The value submitted for is not allowed when using the payment gateway hosted payment form.
    246This eCheck.Net type is not allowed.This error also occurs if you submit a check number for your WEB, TEL, motorola critical error 80 44, CCD, or PPD eCheck.Net transaction. Check numbers are only valid for ARC and BOC eCheck.Net transactions. See the eCheck.Net User Guide for details on eCheck.Net transaction types and requirements.The merchant's payment gateway account motorola critical error 80 44 not enabled to submit the eCheck.Net type.
    247This eCheck.Net type is not allowed.The combination of values submitted for and is not allowed.
    248The check number is invalid.Invalid check number. Check numbers can only consist of letters and numbers, up to 15 characters.
    250This transaction has been declined.This transaction was submitted from a blocked IP address.
    251This transaction has been declined.This transaction was submitted from a blocked IP address.The transaction was declined as a result of triggering a Fraud Detection Suite filter.
    252Your order has been received. Thank you for your business!The transaction was catch server error, but is being held for merchant review. The merchant may customize the customer response in the Merchant Interface.
    253Your order has been received. Thank you for your business!The transaction was accepted and was authorized, but is being held for merchant review. The merchant may customize the customer response in the Merchant Interface.
    254This transaction has been declined.The transaction was declined after manual review.
    260Reversal not supported for this transaction type.Only authorizations and credits can be reversed.
    261An error occurred during processing. Please try again.The transaction experienced an error during sensitive data encryption and was not processed. Please try again.
    262The PayformMask is invalid.
    265This transaction cannot be processed.The transaction was submitted with an invalid Solution ID. For details on how to register and submit a Solution ID, please see The Solution ID Implementation Guide.
    270Line item %1 is invalid.A value submitted in lineItem for the item referenced is invalid.
    271The number of line items submitted is not allowed. A maximum of %1 line items can be submitted.The number of line items submitted in lineItem exceeds the allowed maximum of 30.
    280The auction platform name is invalid.
    281The auction platform ID is invalid.
    282The auction listing type is invalid.
    283The auction listing ID is invalid.
    284The auction seller ID is invalid.
    285The auction buyer ID is invalid.
    286One or more required auction values were not submitted.
    287The combination of auction platform ID and auction platform name is invalid.
    288This transaction cannot be accepted.
    289This processor does not accept zero dollar authorization for this card type.
    290There is one or more missing or invalid required fields.
    295The amount of this request was only partially approved on the given prepaid card. An additional payment is required to fulfill the balance of this transaction.
    296The specified SplitTenderID is invalid.
    297Transaction ID and Split Tender ID cannot both be used in the same request.
    298This order has already been released or voided therefore new transaction associations cannot be accepted.
    300The device ID is invalid.Invalid value.
    301The device batch ID is invalid.Invalid value.
    302The reversal flag is invalid.Invalid value.
    303The device batch is full. Please close the batch.The current device batch must be closed manually from the POS device.
    304The original transaction is in a seek error rate wd batch.The original transaction has been settled and cannot be reversed.
    305The merchant is configured for auto-close.This merchant is configured for auto-close and cannot manually close batches.
    306The batch is already closed.
    307The reversal was processed successfully.
    308Original transaction for reversal not found.The transaction submitted for reversal was not found.
    309The device has been disabled.
    310This transaction has already been voided.
    311This transaction has already been captured.
    312The specified security code was invalid.This feature helps protect your site from automated scripts that may try to test credit card numbers through the payment form.

    The Security Code works by generating an image that contains random numbers and letters that cannot be read by scripts. The customer is then prompted to enter the letters and numbers exactly as they appear in the image. If the customer enters the correct Security Code, the transaction is accepted as valid.

    Error 312 indicates that the customer had entered the wrong Security Code. Should this error occur, a new Security Code is generated, and the customer is prompted to try again until they are successful.

    To turn off the Security Code option:

    • Login into the Merchant Interface at https://account.authorize.net/.
    • Click Account from the main toolbar.
    • Click Settings in the main left side menu.
    • Click Payment Form.
    • Click Form Fields.
    • Deselect the box labeled "Require the Security Code feature on the Payment Form."
    • Click Submit to save the settings.

    Note: When using Simple Checkout, the customer is always required to verify a Security Code. Even if the Security Code is disabled from the payment form, the customer is required to verify a Security Code on the Simple Checkout order page.

    313A new security code was requested.This feature helps protect your site from automated scripts that may try to test credit card numbers through the payment form.

    The Security Code works by generating an image that contains random numbers and letters that cannot be read by scripts. The customer is then prompted to enter the letters and numbers exactly as they appear in the image. If the customer enters the correct Security Code, the transaction is accepted as valid.

    If they enter an incorrect value, the customer is prompted to try again until they are successful.

    To turn off the Security Code option:

    • Log into the Merchant Interface at https://account.authorize.net/.
    • Click Account from the main toolbar.
    • Click Settings in the main left side menu.
    • Click Payment Form.
    • Click Form Fields.
    • Deselect the box labeled "Require the Security Code feature on the Payment Form."
    • Click Submit to save the settings.

    Note: When using Simple Checkout, the customer is always required to verify a Security Code. Motorola critical error 80 44 if the Security Code is disabled from the payment motorola critical error 80 44, the customer is required to verify a Security Code on the Simple Checkout order page.

    314This transaction cannot be processed.
    315The credit card number is invalid.This is a processor-issued decline.
    316Credit card expiration date is invalid.This is a processor-issued decline.
    317The credit card has expired.This is a processor-issued decline.
    318A duplicate transaction has been submitted.This is a processor-issued decline.
    319The transaction cannot be found.This is a processor-issued decline.
    320The device identifier is either not registered or not enabled.
    325The request data did not pass the required fields check for this application.The request is missing one or more required fields.Merchants processing transactions via one of the following processors (AIBMS UK, Barclays, Cardnet, HBOS, HSBC, Streamline, FdiAus and Westpac) are required to submit the following billing information fields:
    • First Name (firstName)
    • Last Name (lastName)
    • Address (address)
    • City (city)
    • State (state)
    • Postal Code
    • Country (country)
    • Email Address (email)

    NOTE: State and Postal Code are optional if the billing address is not in the U.S. or Canada. If the address is in the U.S. or Canada, the two-digit State/Province code must be provided, along with the Zip/Postal Code."

    326The request field(s) are either invalid or missing.
    327The void request failed. Either the original transaction type does not support void, or the transaction is in the process of being settled.
    328A validation error occurred at the processor.
    330V.me transactions are not accepted by this merchant.
    331The x_call_id value is missing.The value is missing.
    332The x_call_id value is not found or invalid.The value is not found or invalid.
    333A validation error was returned from V.me.
    334The V.me runtime error cannot import is in an invalid state.
    339Use x_method to specify method or send only x_call_id or card/account information.Use to specify method or send only or card information.
    340V.me by Visa does not support voids on captured or credit transactions. Please allow the transaction to settle, then process a refund for the captured transaction.
    341The x_discount value is invalid.The value is invalid.
    342The x_giftwrap value is invalid.The value is invalid.
    343The x_subtotal value is invalid.The value is invalid.
    344The x_misc value is invalid.The value is invalid.
    350Country must be a valid two or three-character value if specified.
    351Employee ID must be 1 to motorola critical error 80 44 characters in length.
    355An error occurred while parsing the EMV data.
    356EMV-based transactions are not currently supported for this processor and card type.
    357Opaque Descriptor is required.
    358EMV data is not supported with this transaction type.
    359EMV data is not supported with this market type.
    360An error occurred while decrypting the EMV data.
    361The EMV version is invalid.
    362The EMV version is required.
    363The POS Entry Mode value is invalid.
    370Signature data is too large.
    371Signature must be PNG formatted data.
    375Terminal/lane number must be numeric.
    380KSN is duplicated.
    901This transaction cannot be accepted at this time due to system maintenance. Please try again later.
    2000Need payer consent.The value of the field, provided in Authorization Only or Authorization and Capture service calls, is required for the follow-on calls such as Authorization Only, Continued and Authorization and Capture, Continued.
    2001PayPal transactions are not accepted by this merchant.
    2002PayPal transactions require x_version of at least 3.1.PayPal transactions require that the field be set to
    2003Request completed successfully
    2004Success URL is required.PayPal transactions require valid URL for
    2005Cancel URL is required.PayPal transactions require valid URL for
    2006Payer ID is required.
    2007This processor does not accept zero dollar authorizations.
    2008The referenced transaction does not meet the criteria for issuing a Continued Authorization.
    2009The referenced transaction does not meet the criteria for issuing a Continued Authorization w/ Auto Capture.
    2100PayPal transactions require valid URL for success_urlPayPal transactions require valid URL for
    2101PayPal transactions require valid URL for cancel_urlPayPal transactions require valid URL for
    2102Payment not authorized. Payment has not been authorized by the user.
    2103This transaction has already been authorized.
    2104The totals of the cart item amounts do not match order amounts. Be sure the total of the payment detail item parameters add up to the order total.
    2105PayPal has rejected the transaction.Invalid Payer ID.
    2106PayPal has already captured this transaction.
    2107PayPal has rejected the transaction. This Payer ID belongs to a different customer.
    2108PayPal has rejected the transaction. x_paypal_hdrimg exceeds maximum allowable length.The field exceeds maximum allowable length.
    2109PayPal has rejected the transaction. x_paypal_payflowcolor must be a 6 character hexadecimal value.The field must be a 6 character hexadecimal value.