Mespro error private key not found

mespro error private key not found

In a new white paper from the Collaboratory Patient-Reported Outcomes (PRO) Core, the available evidence in the literature is examined to determine when. This error means that the path in the line “Catalog of the key carrier of SKZI” is indicated to a non-existent catalog or carrier. It is necessary to check the. now have not been available from a single industry vendor but are now es mes pro 1ided are for the following key personnel assigned to.

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The DNA methylation landscape of glioblastoma disease progression shows extensive heterogeneity in time and space

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  • Error: "Failed to load module capicom.dll" Error: "The capicom object was not installed"

    Errors from http://sberbank-ast.ru when logging in with an Electronic Digital Signature)

    Solving these problems in 5 minutes. (Your attention is given to two methods, manual and automatic.) If the error persists in the automatic solution after installing the first component, use method No. 2 and write in the comments if you have any questions.


    Automatic registrationcapicom_ 2.1.0.2 librariesMandatory component for working with EDS capicom_2.1.0.2_sdk

    If after installing the auto-installer you still get an error on platforms using the capicom.dll librariesyou need to remove previously installed libraries, go to the registry using the regedit command and delete all keys with an index capicom.dll. After that, restart the workstation and proceed to the procedure for manually installing the library according to the scheme described below. Current library as of January 10, 2012 v2.1.0.2

    To install capicom.dll on Windows (XP), follow these steps:

    Manual registration of the installation of the capicom_ 2.1.0.2 library download the archive to unpack to C:\WINDOWS\system32\ (capicom.dll) . After placing the library in the desired directory, execute in the command line C:\WINDOWS\system32\regsvr32 capicom.dll

    For installation CAPICOM.dll on Windows Vista, Windows 7, Windows 8, Windows 8.1do the following:

    1. Download the file

    2. Unpack to "C:\windows\syswow64" directory

    3. Register the dll library, for this, in the command line (Start - Run), enter: c:\windows\syswow64\regsvr32.exe capicom.dll

    4. To create a vault, download the CreateOP file

    5. Unzip the file and copy the files from the folder

    6. Go to C:\WINDOWS\syswow64\... and paste the copied files with file replacement

    7. Run the CreateOP.bat file (if you do not see the ".bat" extension, then you need to run the file, which is displayed as "MS-DOS Batch File")

    8. After running the file, a window should appear, click OK in it

    9. In the next window, click OK again

    All domain names with which you work through capicom must be added to trusted hosts in the browser properties!!! If this is not done, the error: "Failed to load module capicom.dll" and the error: "Capicom object not installed" may appear regardless of the presence of Capicom in the system.!!!

    Finding reliable and honest online casinos requires a lot of free time, especially when it comes to beginners. It is necessary to evaluate the transparency of the gaming club, online reputation, feedback from other users, payout speed and many other performance factors. To save the players from a similar fate, we have compiled casino rating , which have been thoroughly tested and confirmed their own honesty and good returns on slot machines.

    Our rating of the best casinos

    You no longer need to spend personal time checking the reliability of the institution. Experienced analysts who specialize in gambling and spend dozens of hours in casinos every month have made their own objective assessment of the work of gaming clubs. They analyzed hundreds of establishments to ultimately offer users the best platforms available on the Internet.

    The initial list of clubs was quite large, but in the process of analysis dubious and unreliable institutions fell away. For example, the presence of a fake license, the absence of certificates for slots, the substitution of the server in the slot machine, and much more serve as a warning to experts. Even one factor that allows you to doubt the honesty of the casino is a reason for exclusion from the rating.

    In addition to a superficial analysis of gaming platforms, information about establishments on the Internet is checked. Reputation in the network, reviews of current and former players, the presence of conflict situations, casino scandals and ways to solve problems from the creators are taken into account in the analysis. Particular attention is paid to young clubs with up to 1-2 years of experience.

    How is the casino rating compiled and who gets there?

    For creating rating of licensed casinoswe attract experienced gamblers and analysts with over 10 years of experience in the industry. Thanks to their knowledge, they easily weed out fraudulent clubs, and then conduct a thorough analysis of the remaining establishments. The result is a small list of reliable casinos where you can safely play without fear for the honesty of the results and payouts.

    • availability of a license from the gambling regulator and the chosen jurisdiction for registration;
    • platform security, which guarantees the confidentiality of data and payment information;
    • selection of licensed software from reliable providers, whose work cannot be interfered with;
    • the presence of a Russian-language version for greater convenience of users from Russia and the CIS countries;
    • support service, including the schedule of its work, the speed of responses, the quality of problem resolution;
    • withdrawal of money without additional delays or verifications, as well as options for receiving money and the speed of processing transactions;
    • bonus programs for new and regular users, availability of tournaments, lotteries, periodic promotions;
    • payment systems that affect the convenience of customers to replenish an account and withdraw winnings.

    This is just a small list of current requirements that are evaluated by experts. Each criterion receives its own coefficient of importance, which is taken into account when summing up the final result.

    What is a licensed casino?

    Casino Rating , indicating the honesty and transparency of the operation of gaming platforms, may consist exclusively of establishments with valid operating licenses. Legitimate clubs are required to pass regulatory scrutiny and comply with all of their rules in order to be approved.

    Just mentioning the presence of a license on the site is not enough. Experts understand that scammers can use logos to deceive naive users, so they analyze the information themselves. To do this, go to the official website of the regulator and confirm the information using the document number or the name of the legal entity. If there is no license information, then it is a fake.

    Analysts also use technical analysis to check licensed software. With the help of developer tools, they get access to information about the data transfer server. If the casino uses the official portal of the software provider, then the software is honest and legal. This means that it is impossible to interfere in its work and twist the final results.

    How is casino honesty determined?

    It is quite difficult to independently assess the honesty of a gaming club, which is due to the amount of resources and knowledge available. Before inclusion of establishments inrating of honest casinos, analysts conduct a thorough check of many factors:

    • the regions where the players are accepted from, as prohibited jurisdictions speak volumes;
    • withdrawal limits that limit one-time transactions, as well as the daily, weekly and monthly amount of transactions;
    • availability of information about KYC and AML, which indicates compliance with the requirements of the legislation on the honesty and legality of the origin of money;
    • a reputation that confirms the honesty and reliability of the club and the absence of high-profile scandals or problems;
    • the duration of the work, allowing you to fully evaluate the history of the online resource, including all the advantages and disadvantages;
    • the presence of a regulator and compliance with its rules, which increases the chances of fairness.

    The license and the regulator are quite an important criterion, but this does not give a 100% guarantee of honesty. Only clubs that allowed players to get big winnings and jackpots, gave gifts for lotteries and tournaments, can count on such a title.

    Varieties of slot machines

    The number of slots, machines and other types of gambling entertainment says a lot about the institution. Some clubs cooperate with only a few software providers, but receive popular and new game offers from them, while others expand the network of partnership agreements and invite a huge number of brands to cooperate. The more slot machines are presented on the gaming platform, the easier it is for the client to choose the slot they like.

    But rating of licensed casinostakes into account not only the variety of games, but also their quality. Reliable gaming establishments use exclusively licensed software that has been tested for honesty and security. Such machines allow you to count on a return of up to 98%, and you cannot interfere in their work and tweak the algorithm for generating results.

    To be frank, all sites are aimed at making a profit. Even if one of the players wins the jackpot, the casino remains in the black in the long run. But only honest clubs allow users to get a big jackpot and withdraw it to a real account. This is what distinguishes licensed online casinos from fraudulent projects.

    Bonus policy

    Create a casino rating without taking into account the bonus policy is impossible. All gaming clubs use promotions and gifts to attract new and retain existing customers. But some institutions act quite cunningly, creating hidden conditions for wagering or accruals, setting unrealistic wagering conditions ranging from x60-100, which are almost impossible to fulfill.

    The standard set of incentives consists of the following categories:

    1. No deposit bonus for welcoming new customers - awarded for confirmation of email address and phone number. As a reward, free money or free spins on slot machines with a mandatory wagering condition are used.
    2. Registration gift - free spins or multipliers of the amount of replenishment of the account for 1-5 deposits from the moment of creating a personal profile. The exact amount of the bonus and the maximum limits are set individually by each club.
    3. Loyalty program - various user status systems that affect the size of the weekly cashback, the availability of personal terms of service, individual gifts, a favorable exchange rate of internal currency for money, and much more.
    4. Promo codes are periodic promotions from gaming clubs that distribute gift certificates for free spins, no deposit bonuses or account multipliers for everyone.

    Russian-language casinos

    Composing rating of the best casinos in 2020, the presence of the Russian language on the platform is taken into account. The Russian-language interface allows users from Russia, Belarus, Ukraine and the CIS countries to easily deal with registration, login, account replenishment and other features of the platform. It also confirms that the institution is focused on Russian-speaking users, offering them unique bonuses and support.

    The work of the support service is taken into account. Most gambling clubs provide assistance to clients exclusively in English, which makes communication difficult. You need to use a translator or contact knowledgeable people to make a request and understand the support response. Therefore, the rating includes only those online clubs that advise clients in support chats and by phone in Russian.

    The Russian-language interface in the casino will allow you to understand the user rules of the platform without additional effort, study bonus offers and the features of their accruals, wagering, take part in tournaments and lotteries without any doubt about the correctness of the actions.

    Casino with fast withdrawals

    Particular attention is paid to the speed of payouts in online casinos. Some clubs offer withdrawals to bank cards and e-wallets within a few hours, and for VIP clients they process requests instantly. Others use manual processing of applications on working days according to a special schedule, so payments can be delayed up to 1-3 business days from the moment the application is made. To save users from a long wait, createdfast withdrawal casino rating.

    It consists exclusively of those institutions that promptly consider all applications and do not create obstacles for receiving money. Not only the speed of transfers is taken into account, but also the absence of problems when requesting large payouts or money transfers after winning the jackpot, a big jackpot. Only honest establishments can guarantee the fairness of payments and the absence of problems with payments.

    It also analyzes the available payment systems for deposits and requests for money. Standard sites support a minimal number of ways, but progressive clubs are constantly analyzing trends to integrate new technical solutions.

    The main payment systems in online casinos:

    • bank cards MIR, MasterCard, Visa;
    • electronic wallets QIWI, Yandex, Webmoney, Neteller, Skrill and others;
    • mobile payments Beeline, MegaFon, MTS, TELE2;
    • Russian internet banking;
    • popular cryptocurrencies including Bitcoin, Ethereum, Litecoin.

    User technical support service

    An important factor that was taken into account in order to createrating of honest casinos- Availability of customer support service and the quality of its work. Reliable establishments take care of their own client base, so they organize special telephone lines, as well as online chats for prompt response to user questions and solving their problems.

    Analysts used phone lines, live chats, and email contacts to analyze support. At different times of the day, the site staff received various questions or requests to deal with technical problems. After that, an assessment of the quality of their work was carried out, which included the following factors:

    • speed of providing answers;
    • whether the consultant solves the problem and how much time it took;
    • literacy of answers and the presence of Russian-speaking employees in support.

    If the casino does not have Russian-speaking operators, we recommend using an online translator from Google to translate questions and answers of consultants.

    findings

    Before registering in an online club, you need to analyze the reliability, transparency of its work, as well as check the reputation and reviews on the network. Instead, we suggest usingrating of honest casinoscompiled by experienced gamblers. With the help of their own experience, they rejected dozens of suspicious gaming clubs, leaving the best establishments of 2020 in the list.

    When trying to log in to the VTB24 client-bank system on the corresponding site, the user may encounter the error "The object does not support the Browseforfolder property or method." Usually this problem occurs when the Browseforfolder script used by the VTB24 system to select the desired directory by the user does not work correctly or conflicts with other software components. In this article, I will tell you what the “Object does not support the Browseforfolder property or method” problem is, what its causes are, and how to fix the Browseforfolder error on your PC.

    The essence and causes of the problem with Browseforfolder

    As I mentioned above, the common cause of dysfunction is the incorrect operation of the Browseforfolder script (script file), created to implement the user's selection of the folder he needs.

    The specific causes of the "Browseforfolder" error may be as follows":

    How to fix "Object does not support property or method Browseforfolder" error

    To solve the problem with Browseforfolder in VTB24, I recommend doing the following:

    1. Download and install the latest version of Internet Explorer on your computer(versions 11.0 and above). At the same time, make sure that the installed browser matches the version of your operating system (). To find out the bit depth of your OS, press the Win + Pause keys, and in the window that opens, check the "System Type" parameter;
    2. Run your browser as administrator. Click on the browser icon on the desktop with the right mouse button, and select "Run as administrator";

    3. Install the latest version on your computer Net Framework ;
    4. Install the VTB24 cryptographic protection module. If, when an error occurs, the system prompts you to install in the browser "VTB24 cryptographic protection tool" from "Step Up, Inc", click on "Install" (it is recommended to click on the arrow to the right of "Install" and select "For all users" there) and confirm the installation .

    5. Reload the page and try logging in again. If necessary, confirm the operation of the newly installed module by clicking on the "Allow" button in the corresponding notification;
    6. Change your browser security settings. Launch the browser, click on the settings icon (gear on the right), select "Internet Options". In the window that opens, go to the "Security" tab, and set the security slider to the lowest value. Then go to the "Privacy" tab and uncheck the "Enable pop-up blocker" option;

    7. Check the ActiveX settings in your browser. Select "Internet Options" again, go to the "Security" tab and select "Custom". In the window that opens, find the "Allow the use of ActiveX approved domains" option (usually located at the very bottom), and set its value to "Allow";
    8. Remove incorrect library files. Go to the main Windows OS folder, look in the System32 or Downloaded Program Files directories for the following files:
    • mesproax.dll
    • mespro.dll
    • mespro.sig
    • MessagePRO Class

    If found, delete them, restart your computer, and try again to log into the VTB24 client-bank system;

    Conclusion

    If an error occurs in VTB24 - “an object does not support a property or method”, you should use the set of tips that I listed above. Pay special attention to running your browser as an administrator, as well as deleting the files I mentioned in the corresponding directories of the Windows OS. The implementation of these tips will allow you to correct the error in question, thereby ensuring the stable operation of the VTB24 client-bank system on your PC.

    On this page you can find answers to frequently asked questions.

    You can also contact customer support for advice:

    • or you can use the video instruction on setting up the VTB24 Business Online system.

    If the error persists after installing the ActiveX component, check the following browser settings.

    We have documented the answers to the most frequently asked questions to give you a quick and easy way to find answers directly. Access in the "Information" section is allowed for each user. Registration is not required. In some tray applications, you will also find the exact version.

    Running a Service as a Restricted User

    The files can be found in directories.

    Error message: access denied

    This authentication option can only be selected if the system is running as an "application" and not as a "service". Otherwise, it's best to set up a user with administrative rights and a password and run the application as that user.

    To install the component correctly, you must use a local administrator account and use a 32-bit Internet Explorer version 11.0 or higher. In the Internet Explorer browser, select "Service", the "Internet Options" tab, in the settings that appear, select the "Security" tab and lower the security level for the "Internet" zone to "Medium" or "Low" level. After that, select the "Privacy" tab and uncheck "Block pop-up windows".

    Callbacks for data exchange do not pass from the server to the client. This may have different reasons. The problem is often related to the user context under which the server is running. Therefore, it is best to set up a user with administrative rights and a password and run the application under this user.

    Insert your own web pages to visualize the values

    The configuration of all other interfaces can be found in the registry under the following registry keys.

    Error message in traceback: "Could not execute in loop"

    You can open them via the "Show Web Pages" menu item on the taskbar. On the website, you must be logged in as an administrator.

    If after the above steps the error persists and the component is not installed, you need to open the local disk C:\WINDOWS\system32, search for the files "mespro.dll", "mespro.sig", "mesproax.dll", "mesproax" and delete them. After deleting the files, you need to refresh the page in 32-bit Internet Explorer version 11.0 and later and reinstall the ActiveX component.

    The refresh rate must be no less than the average of the respective group on that page. As soon as the client writes a value to the corresponding data point, the cache is filled with data and the quality is changed to level. Otherwise, non-existent elements will be available. A quick test of the currently selected connection in the configurator is available using the "Test" button.

    Error message: Timeout

    Only this should always be present. Other parts are optional. This functionality is mainly used in gateways. This part of the syntax is optional. The default value is "255". This requires a registry entry.

    The registry message must be acknowledged with "Yes".

    If these steps do not work, you need to reset the settings of your Internet Explorer browser. In the 32-bit Internet Explorer version 11.0 and higher, select "Tools", the "Internet Options" tab, in the settings that appear, select the "Advanced" tab and click the "Reset" button.

    If the standard actions did not lead to a positive result, you must contact the system administrator, since the error may be local.

    Change the station address using the configurator

    After that, the system must be restarted. Change the value to decimal and enter the desired port address. The slave can now be reached at the new address.

    Why unlicensed servers are shorter than 72 hours

    There can be only one reason for this.

    In any case, you need to check the time in the log to see if the server is really 72 hours less or less. It can no longer work and no longer provides any data. This has been fixed in newer versions. Now -1 is output for a perfect connection.

    In the user's Personal Account, when requesting a certificate, an error occurs "When creating a key carrier of CIPF 3.1"

    1. A non-existent path is specified in the directory field of the CIPF key carrier.
    This error means that the path in the line "CIPF key carrier directory" is specified to a non-existent directory or carrier. It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to an empty directory.

    A correctly entered license "disappears"

    Although you can enter the same code again and unlock his product again, but after resuming the exit and launching the program, the activation disappeared again. The recorded activation code is saved. Another advantage over the 32-bit architecture is that more than four gigabytes of memory can be directly addressed, allowing high-memory applications such as video processing systems and databases to be used, provided they are programmed for a 64-bit system. In other applications, especially office applications, there are subjectively no speed advantages.

    2. The path to the directory is specified, which is write-protected.
    The directory field of the CIPF key carrier contains the path to the directory, which is write-protected. It is necessary to check which attributes are in the properties of the directory to which the path was specified for creating key files. To do this, right-click on this directory (folder), select the "Properties" section. On the “General” tab, there is a “Attributes” section at the bottom, the “Read Only” attribute should not have a mark: neither a checkmark nor a green square. If the "Read Only" attribute has any check mark, it should be unchecked, that is, the square next to this attribute should be left empty. After that, agree with all the system messages of the computer and click the "OK" button. After changing these parameters in the User's Personal Account, it is necessary to refresh the page (Ctrl+F5) and specify the path in the "CIPF key carrier directory" line again.
    Please note that if you cannot remove the "Attribute", this means that there is no administrator access and it is recommended to request a certificate for removable media (flash drive).

    How to set up redundant connections to the server?

    If no path is specified in the configuration directory, otherwise at the specified location. Local data points: The name and path are always associated with the main configuration file. Subscription files: name and path are always in the main configuration file associated filter file: name and path are always associated with the main configuration file.

    • Location: depends on the operating system.
    • Task files: The name and path are always associated with the main configuration file.
    • The filter file is named after the server connection name.
    For backup, use the "Save" or "Restore" function in the configurator.

    In the User's Personal Account, when saving a certificate to a key carrier, an "Error initializing CIPF" occurs

    The CIPF key carrier directory field contains the path to the directory that does not contain the “keys” folder and 5 files: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
    It is necessary to check the path in the field "Key carrier directory of the CIPF", the path must be specified to the root directory with the key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist, and the key files are stored on removable media, then in the line "CIPF key media directory" you must specify the path to the removable media.

    The following general licensing options are available. All supported features are active with the following licenses. The following number of connections to the server should be available. However, the configurator only shows the license points used by the actual configuration.

    Installing and registering optional components

    How to fix Cannot sign data error

    To fix such a failure on Windows 7/8/10, you should check or follow all the points in turn, which will be described below. We have collected all the most common solutions that are given on the official public procurement forums, bus.gov.ru and other communities.

    First, let's test the site on a different browser. If you are performing operations through a specialized application, then check the settings, where set a different web access browser.

    Correctly reinstall Lanit

    Many advise first of all to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource on which the failure occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), which is very important for working in Internet Explorer. Bitness plays an important role. Further:

    Also worth checking out

    Conclusion

    Most often, the error “The object does not support the Sign property or method” is the result of inappropriate bit depth when installing software (lanita, browser, certificates), so pay attention to this moment. In any case, if you can’t cope with the error, you should contact the resource support, but as practice shows, you can wait for answers there for a very long time.

    This information will be useful to customers of banks that are part of the VTB Group. Occasionally, you encounter the following problem: when you log into the Internet bank, the following message appears on the computer screen: “Error: object does not support properties or the Browseforfolder vtb method”, what should I do in this case? Let's try to understand this in more detail.

    The essence and causes of the problem with Browseforfolder

    Most often, this situation is faced by legal entities. Consider the main factors in the emergence of such a situation.

    1. The reason may be simple. First of all, you need to check access to the server from which you are receiving the Internet resource. If there is no connection, then try to fix this problem. Contact the provider and make a request to restore the access channel.
    2. Sometimes there is no contact between connecting nodes, which can cause an error. However, this happens extremely rarely.
    3. In some situations, there are discrepancies between the ranks of the Windows OS of the computer and the application software for online viewing of the bank's web page.
    4. The most common cause of failure is a conflict between the Browseforfolder security cryptographic script and certain ActiveX control settings that are the building blocks for a client/server application.
    5. There are situations when an error appears due to an outdated software shell (Framework).
    6. Another factor is that the browser settings are incorrectly selected.
    7. User scripts in the browser (JavaScript) do not function correctly.

    Step by step troubleshooting method

    Consider the procedure that will help eliminate the cause of this situation.

    1. Make sure your search and viewer software is up to date. Without this, it is impossible to move on. The most commonly used browser is Internet Explorer, which is already built into Windows. It is constantly being modified - new versions appear periodically. If you do not want to change the original browser to another more modern one, then update its version to a newer one. You can download the latest version of IE from the official Microsoft website.
    2. After updating the appropriate browser, try to log in again to the bank's Internet resource. You need to start the browser on behalf of "admin". You need to click the "Start" button, select "All Programs" in the menu, then Internet Explorer. Next, by right-clicking on the mouse, select "Run as administrator" from the proposed list.
      This is because only "admin" has full access to everything. This way you will be able to empower your user.
    3. If you have ruled out the previous situation, but the error continues to appear on the screen, continue to the next step. Check the Framework shell version. You can have access to the necessary resources and use the offered banking services only if at least version 3.5 is installed. In order to avoid all kinds of conflict situations in the future, it is better to install a newer version 4.5 and higher. Many users turn off the automatic update feature to reduce the load on the PC's memory. Older computers may not have this feature at all. Your task is to download the update for NET Framework on the official website, install it, and restart your computer.

      Try again to contact the bank.
    4. If that doesn't help, reconfigure IE. Click the "Start" button, select "Control Panel". Next, click "Internet Options", then the "Security" tab. Add the desired node to the "Trusted sites" section and save the last changes.
    5. All done, but the error appears. Try changing the ActiveX settings. To do this, open the "Security" tab again. Move the slider down to lower the security level. In the same window, click the "Other ..." button. The parameters are listed in a new window. Select those related to ActiveX and check the "Prompt" checkbox everywhere.
    6. Another way allows you to fix problems in the user script of the browser. You must first download the platform itself (JavaScript). Then open the archive and install again.

    We hope that this information will be useful to you, and you will quickly eliminate all failures when working with the program from VTB Bank.

    Indicators

    Not all malicious and suspicious indicators are displayed. Get your own cloud service or the full version to view all details.

    • Environment Awareness
      • The input sample contains a known anti-VM trick
        details
        "Found VM detection artifact "CPUID trick" in "efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll.bin" (Offset: 92006)
        source
        Extracted File
        relevance
        5/10
    • Environment Awareness
    • External Systems
    • General
      • Contains PDB pathways
        details
        "d:\work64\openssl-0.9.4\OpenSSL\mespro2\Release\mespro.pdb"
        source
        String
        relevance
        1/10
      • Spawns new processes
        details
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckFileSign" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakePSECertificateRequest" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakeCertificateRequest" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,VerifyCertificate" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,VerifyCertificateEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,DecryptAndCheckFileSign" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckFileSignEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,SignFile" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,DecryptAndCheckBufferSign" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckBufferSignEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckBufferSign" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,SignBuffer" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,AddSigner" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,AddRecipient" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakePSECertificateRequestEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakeCertificateRequestEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,NewKeysGeneration" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,NewKeysGenerationEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ConvertPrivateKey" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ConvertEncodedObject" (Show Process)
        source
        Monitored Target
        relevance
        3/10

    File Details

    All Details:

    mespro.dll

    Filename
    mespro.dll
    Size
    1.2MiB (1223232 bytes)
    Type
    pedllexecutable
    Description
    PE32 executable (DLL) (GUI) Intel 80386, for MS Windows
    Architecture
    WINDOWS
    SHA256
    efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545Copy SHA256 to clipboard

    Resources

    Language
    ENGLISH,RUSSIAN
    Icon
    Sample Icon

    Visualization

    Input File (PortEx)
    PE Visualization

    Version Info

    LegalCopyright
    Copyright Signal-COM, JSC, 2000, 2013.
    InternalName
    MESPRO3
    FileVersion
    3, 2, 0, 3
    CompanyName
    Signal-COM, JSC
    ProductName
    Message-PRO
    ProductVersion
    3, 2, 0, 3
    FileDescription
    Message protection library (CMS)
    OriginalFilename
    mespro.dll
    Translation
    0x0409 0x04b0

    File Sections

    DetailsNameEntropyVirtual AddressVirtual SizeRaw SizeMD5Characteristics
    Name
    .text
    Entropy
    6.59718202688
    Virtual Address
    0x1000
    Virtual Size
    0xd0b2c
    Raw Size
    0xd1000
    MD5
    727038ec7bd4386713af1102aa5adce1
    .text6.597182026880x10000xd0b2c0xd1000727038ec7bd4386713af1102aa5adce1-
    Name
    .rdata
    Entropy
    5.75847475004
    Virtual Address
    0xd2000
    Virtual Size
    0x37cd4
    Raw Size
    0x38000
    MD5
    d025f43315bea9a177f88ac51b8f2f37
    .rdata5.758474750040xd20000x37cd40x38000d025f43315bea9a177f88ac51b8f2f37-
    Name
    .data
    Entropy
    5.74974987913
    Virtual Address
    0x10a000
    Virtual Size
    0x2a604
    Raw Size
    0x14000
    MD5
    47c99402aab8eda360c2cd1c4f5ffb7e
    .data5.749749879130x10a0000x2a6040x1400047c99402aab8eda360c2cd1c4f5ffb7e-
    Name
    .rsrc
    Entropy
    2.16927142865
    Virtual Address
    0x135000
    Virtual Size
    0x8d8
    Raw Size
    0x1000
    MD5
    b312db1de657802a76694cd7db0cab4e
    .rsrc2.169271428650x1350000x8d80x1000b312db1de657802a76694cd7db0cab4e-
    Name
    .reloc
    Entropy
    6.09022748002
    Virtual Address
    0x136000
    Virtual Size
    0x9ecc
    Raw Size
    0xa000
    MD5
    4b22aee703904b8cdcffccfcba86438d
    .reloc6.090227480020x1360000x9ecc0xa0004b22aee703904b8cdcffccfcba86438d-

    File Imports

    No API names/ordinals defined for this module import

    File Certificates

    Screenshots

    Loading content, please wait...

    Hybrid Analysis

    Tip: Click an analysed process below to view more details.

    Analysed 48 processes in total (System Resource Monitor).

    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,RandomInitEnd (PID: 4052)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckFileSign (PID: 4084)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakePSECertificateRequest (PID: 1184)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakeCertificateRequest (PID: 2116)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,VerifyCertificate (PID: 1792)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,VerifyCertificateEx (PID: 2208)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,DecryptAndCheckFileSign (PID: 936)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckFileSignEx (PID: 2292)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,SignFile (PID: 2324)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,DecryptAndCheckBufferSign (PID: 2344)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckBufferSignEx (PID: 2372)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckBufferSign (PID: 1104)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,SignBuffer (PID: 2824)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,AddSigner (PID: 2840)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,AddRecipient (PID: 2816)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakePSECertificateRequestEx (PID: 2924)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakeCertificateRequestEx (PID: 2732)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,NewKeysGeneration (PID: 3264)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,NewKeysGenerationEx (PID: 2536)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ConvertPrivateKey (PID: 3144)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ConvertEncodedObject (PID: 3284)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ChangePrivateKeyPassword (PID: 3292)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7TypeFile (PID: 2680)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7TypeFileEx (PID: 2588)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7TypeBuffer (PID: 2796)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7TypeBufferEx (PID: 1880)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7Param (PID: 3396)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7SignatureTime (PID: 3372)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7SignatureIssuer (PID: 2764)

    Object does not support Sign properties or method: Causes of the error and how to resolve it. The object does not support the sign method. Error "Object does not support properties or method Sign": how to fix it quickly and easily? Changing browser settings The object is not under

    Often, users are faced with the problem of confirming personal data during online transactions - Cannot sign data. Error description: The object does not support the "Sign" property or method. For example, such an error occurs on the web pages of official organizations or financial institutions: zakupki.gov.ru, bus.gov.ru, VTB 24, UIS. Specifically given error appears when trying to install a digital signature or when confirming personal data.

    Causes of Sing Error

    The error message indicates problems with Sign.cab. This component is used in the formation of the signature itself and is a very important component. There can be many reasons for the error to appear. The source can be: installed file sign.cab, missing or outdated root certificates (CryptoPro, Kontur) for digital signature, incompatibility of Windows bitness with the browser, missing package. NET Framework and others.

    Error: Object does not support Sign property or method

    How to fix Cannot sign data error

    To fix such a failure on Windows 7/8/10, you should check or follow all the points in turn, which will be described below. We have collected all the most common solutions that are given on the official public procurement forums, bus.gov.ru and other communities.

    First, let's test the site on a different browser. If you are performing operations through a specialized application, then check the settings, where set a different web access browser.

    Correctly reinstall Lanit

    Many advise first of all to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource on which the failure occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), which is very important for working in Internet Explorer. Bitness plays an important role. Further:


    Also worth checking out


    Conclusion

    Most often, the error “The object does not support the Sign property or method” is the result of inappropriate bit depth when installing software (lanita, browser, certificates), so pay close attention to this moment. In any case, if you cannot cope with the error, you should contact the resource support, but as practice shows, you can wait for answers there for a very long time.

    Probably, many users working with complex multi-level reporting systems have had to deal with a situation where, for no reason at all, an incomprehensible error message pops up on the screen like "Object does not support properties or the Sign method." Consider the main causes of such a failure and methods for quickly resolving the problem.

    Message that an object does not support a Sign property or method: what is it?

    First of all, please note that the average user is unlikely to encounter such problems. An error like "Object does not support sign properties or method Sign" mostly appears in highly specialized programs.

    Clients like VTB-24, Kontur-Extern and others can serve as an example. In general, such applications are accounting programs in which you can create special reports. In some cases, the failure "Object does not support the properties or the Sign method" can also occur when trying to make an online payment, when viewing data from public procurement sites - in general, wherever a confidential operation is required.

    To confirm the legality of such a document or transaction, a special digital (electronic) signature sign cab is used. This is where her problems arise. Roughly speaking, the user's system simply does not recognize it due to some reasons, which will be discussed below, and therefore does not identify the document or transaction as trustworthy.

    Possible causes of failure

    Among the many reasons that can lead to such errors, most experts cite the absence of some script libraries registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX controls, an outdated version of the .NET Framework, blocking signatures and websites by antiviruses and a firewall etc.

    In addition, the error "Object does not support property or method Sign" (Windows 7, 64-bit) appears only when using the Internet Explorer browser (sometimes opening of this type is performed automatically in this browser). Therefore, it is his settings in most cases that can solve the problem. Below are some methods to solve this problem.

    Error "Object does not support property or method Sign": what to do first?

    The simplest and most logical solution to this problem is the usual change of browser. Instead of Internet Explorer, you can try opening a document or site in Opera, or Google Chrome. Even if it opens automatically in Internet Explorer, there is nothing easier than copying the link and pasting it into the address bar of another browser.

    If the user is dealing with the program, it is worth looking at its settings and changing the default browser.

    To monitor correct operation, you can also temporarily disable the standard anti-virus scanner and Windows firewall, and then see if a document or site opens. If everything is fine, the program and the Internet resource will need to be added to the list of exceptions.

    Installing and registering optional components

    However, the solution to resolve the error "Object does not support properties or the Sign method" is not limited to this. Most applications of this type require the system to have the Microsoft platforms.NET Framework version 2.0 and above.

    Conclusion: you need to download and install the latest release of the package, and then check the functionality.

    In addition, when such a failure occurs in the message, you can often see additional indications that some components necessary for operation are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation can occur even when installed Windows script host. In turn, there is a high probability that the platform itself is installed incorrectly. Thus, you must first install this component on behalf of the admin, and then proceed to registering the libraries.

    This is done from command line, which is called via cmd in the Run menu (Win + R). For registration, the regsvr32.exe command is used, after which the full name of the file is written separated by a space (for example, regsvr32.exe jscript.dll). Then simply press the enter key. If anyone does not know, the jscript library is a Java element, and vbscript refers to the Visual Basic libraries.

    Changing browser settings

    As for Internet Explorer itself, it is recommended to use a browser version not lower than the seventh one, but it is better to download the latest one.

    Another point related to the appearance of the error "Object does not support properties or the Sign method" is that some add-ons installed in the browser itself can block the definition electronic signature. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo or something else, it is strongly recommended not only to disable them, but also to remove them altogether.

    Finally, to fix the problem, you need to go to the Internet Options section (either from the browser or through the "Control Panel"), find trusted nodes on the security tab and go to the security level setting, where you need to allow the execution of all ActiveX controls.

    In some cases, it may be enough to simply clear the cache and cookies, as well as remove garbage from the Temp folder in the user directory. At the same time, on the privacy tab in the Internet Options, it is desirable to disable the reception of all Cookies, then confirm the changes.

    Conclusion

    It remains to be said that almost all of the above methods fix the problem quickly and quite simply. Failures related to the penetration of malware into the system were not considered here, since each user should already understand that protecting the system when working with such specifics should be a priority task.

    One of the features of modern financial structures is that almost any bank provides its customers with access to a personal online account that allows them to manage their accounts, transfer money, pay for various services without wasting time on a direct trip to the organization's office.

    Unfortunately, in some situations it becomes impossible to access your personal page in online banking. For example, when trying to use this tool from VTB24, the message “the object does not support the Browseforfolder method” may pop up.

    What does this mean and how to fix this situation?

    What does this error mean

    Bank VTB24 uses a special script to automatically select its users. Its name is Browseforfolder. The most popular root causes of such trouble are:

    1. An outdated version of the Internet Explorer Internet browser that a client of a financial institution uses to log into his account.
    2. The browser itself or scripts do not function correctly.
    3. The rights of the Internet browser used are not sufficient to carry out the intended operation.
    4. Problems with an important component (ActiveX).
    5. Microsoft Framework version not up to date.

    Any of the above options may result in the script required for login not being supported. Fortunately, there is a technique that solves this problem.

    Correcting the situation

    The first step in the situation where “the object does not support the Browseforfolder method” is to update the login program, that is, the Internet browser:

    • Go to the official page of the software distributor;
    • Select the most current version, according to the bit depth of the operating system used;
    • Perform the installation and restart the computer.

    Further actions:

    1. Check for the latest Microsoft Framework and ActiveX. Go to the pages of official distributors and install the latest versions.
    2. Try to log in to the account using the “administrator rights” property. To do this, right-click on the IE icon and select the appropriate function.

    The next step is the installation of special cryptographic protection, which can be recommended in case of such an error - the system itself can issue such a message. Necessary:

    • Click on the button to the right of "Install";
    • Select the installation option for all users;
    • Wait for the completion of the procedure;
    • Refresh the page in use. Give permission to use protection.

    As an alternative, when solving this trouble, you may need to install the security plugin “CryptoPro EDS Browser plug-in”:

    • Set a search request to download this tool;
    • Go to the proposed page;
    • After transferring the installation package to HDD, make sure all browsers are temporarily closed;
    • Perform the installation, restart the PC.

    The next step is to change the settings of the Internet Explorer browser:

    • Click on “Tools” and go to “Internet Options”;
    • Select the “Security” tab, move the slider to the lowest position;
    • Go to "Privacy", uncheck the item that is responsible for blocking pop-up windows;
    • Return to “Security”, click on “Other”;
    • Search for the setting responsible for using ActiveX. Set to "Allow".

    In some cases, the cause of the trouble associated with the lack of support for the Browseforfolder property or method is the incorrect operation of some libraries. They should be detected and removed:

    • Go to the OS system folder;
    • Go to System32;
    • Search for and remove the following items: "mesproax", "mespro.sig", "mesproax.dll" and "mespro.dll".

    It is advisable to restart at the end.

    The last stage, which completes the treatment, is to reset the browser settings, if none of the above options has given a positive effect:

    • Once again, go back to IE's Internet Options;
    • Go to "Advanced";
    • Find and click on the "Reset" button.

    It remains only to reboot the equipment again and check the result.


    When working with a computer, various kinds of errors often occur, and if some of them are understandable, then some, such as a message that an object does not support a property or the Browseforfolder method, can lead the user to a stupor.

    Most often encountered users of VTB-24 bank who are trying to use its online services through a browser while at home or traveling.

    It can arise because the script encounters an incompatibility or is not comparable to any.

    There can be many reasons, but how to understand what to do in this case and how to make sure that she will probably never return again, we will describe in detail below.

    Content:

    What causes

    An error appears most often when moving from directory to directory when working with VTB-24.

    In this process, certain scripts are involved, and if it occurs, then something is preventing their correct execution. Reasons for this outcome could be next:

    Many believe that it arises from the VTB-24 service itself and complain about their servers because of this. However, this is not the case.

    As the list of options for the occurrence of Browseforfolder shows, the essence of the problem lies on the client side, in its browser or system.

    To do this, you need to visit where in the corresponding section you can find and download the latest IE product.

    Note!You should download with an eye to the bitness of the operating system. and each of them has its own version of the browser. To find out which one you have installed, you must press the key combinationWin+ Pauseand find the required information in the section "System type".


    After successfully updating the browser, you can try to log in to the VTB-24 system again, but it is best to run the browser as an administrator.

    To do this, go to the menu "Start", find the IE shortcut or use the search and right-click on it, in the context menu that appears, find "Run as administrator" and click on the item with the left mouse button.


    For many users, the script issues only because the rights are limited.

    Only the administrator has full access to everything and if your account does not allow you to open files under this name, then it will have to be reconfigured.

    Work withFramework

    In cases where, nevertheless, the cause of the occurrence is not in the browser, then you should check. .

    To maintain all services and stable access to various resources, a framework of at least version 3.5 must be installed.

    However, it is better to install release 4.5 or higher immediately, in order to avoid various conflicts for sure.


    Not all PCs have the .NET Framework update installed out of the box, and there are also users who turn this feature off for all applications to avoid filling up memory.

    In this case, the only option would be to download from the official site, install, restart the PC and check again if there is an error.

    Internet Explorer settings

    If the above steps did not lead to the desired result, then you can try to reconfigure a little IE, this will require:


    Using a ComponentActiveX

    Does the browser persistently continue to give an error? In this case, go back to the settings and in the tab "Safety" lower its level by moving the slider to the very bottom.


    A little lower in the same window you can find the button "Another…", click on it and a new window will open.

    It lists a huge list of parameters, among which the user needs to find everything related to the component and check the box Prompt in all of them.


    Such a global approach helps in most cases, and the error disappears, but maybe the reason is completely different.

    For example, in a recently downloaded application or browser add-on that prevents it from launching correctly. The easiest way to do this is to reset all browser settings.

    You can also download the Java platform and unzip it to install it. It integrates itself into the system and fixes a possible malfunction in the script.

    Important!When you first log into VTB-24, a pop-up window will appear with advice install cryptographic protection module. Be sure to agree, because if you refuse, this can lead to various problems with entering the site in the future.

    Probably, many users working with complex multi-level reporting systems have had to deal with a situation where, for no reason at all, an incomprehensible error message pops up on the screen like “Object does not support properties or the Sign method”. Consider the main causes of such a failure and methods for quickly resolving the problem.

    Message that an object does not support a Sign property or method: what is it?

    First of all, please note that the average user is unlikely to encounter such problems. An error like "Object does not support sign properties or method Sign" mostly appears in highly specialized programs.

    Clients like VTB-24, Kontur-Extern and others can serve as an example. In general, such applications are accounting programs in which you can create special reports. In some cases, the failure "Object does not support the properties or the Sign method" can also occur when trying to make an online payment, when viewing data from public procurement sites - in general, wherever a confidential operation is required.

    To confirm the legality of such a document or transaction, a special digital sign cab is used. This is where her problems arise. Roughly speaking, the user's system simply does not recognize it due to some reasons, which will be discussed below, and therefore does not identify the document or transaction as trustworthy.

    Possible causes of failure

    Among the many reasons that can lead to such errors, most experts cite the absence of some script libraries registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX controls, an outdated version of the .NET Framework, blocking signatures and websites by antiviruses and a firewall etc.

    In addition, the error "Object does not support property or method Sign" (Windows 7, 64-bit) appears only when using the Internet Explorer browser (sometimes opening of this type is performed automatically in this browser). Therefore, it is his settings in most cases that can solve the problem. Below are some methods to solve this problem.

    Error "Object does not support property or method Sign": what to do first?

    The simplest and most logical solution to this problem is the usual change of browser. Instead of Internet Explorer, you can try opening a document or website in Opera or Google Chrome. Even if it opens automatically in Internet Explorer, there is nothing easier than copying the link and pasting it into another browser.


    If the user is dealing with the program, it is worth looking at its settings and changing the default browser.

    To monitor correct operation, you can also temporarily disable the standard and Windows firewall, and then see if a document or site opens. If everything is fine, the program and the Internet resource will need to be added to the list of exceptions.

    Installing and registering optional components

    However, the solution to resolve the error "Object does not support properties or the Sign method" is not limited to this. Most applications of this type require Microsoft .NET Framework version 2.0 or higher to be installed on the system.


    Conclusion: you need to download and install the package itself, and then check the functionality.

    In addition, when such a failure occurs in the message, you can often see additional indications that some components necessary for operation are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation can occur even when Windows Script Host is installed. In turn, there is a high probability that the platform itself is installed incorrectly. Thus, you must first install this component on behalf of the admin, and then proceed to registering the libraries.


    This is done from the command line, which is called via cmd in the Run menu (Win + R). For registration, the regsvr32.exe command is used, after which the full name of the file is written separated by a space (for example, regsvr32.exe jscript.dll). Then simply press the enter key. If anyone doesn't know, the jscript library is a Java element and vbscript belongs to the Visual Basic libraries.

    Changing browser settings

    As for Internet Explorer itself, it is recommended to use a browser version not lower than the seventh one, but it is better to download the latest one.

    Another point related to the appearance of the error "Object does not support properties or the Sign method" is that some add-ons installed in the browser itself can block the definition of an electronic signature. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo or something else, it is strongly recommended not only to disable them, but also to remove them altogether.

    Finally, to fix the problem, you need to go to the Internet Options section (either from the browser or through the "Control Panel"), find trusted nodes on the security tab and go to the security level setting, where you need to allow the execution of all ActiveX controls.

    In some cases, it may be enough to simply clear the cache and cookies, as well as remove garbage from the user directory. At the same time, on the privacy tab, it is advisable to disable the acceptance of all cookies, and then confirm the changes.

    Conclusion

    It remains to be said that almost all of the above methods fix the problem quickly and quite simply. Failures related to the penetration of malware into the system were not considered here, since each user should already understand that protecting the system when working with such specifics should be a priority task.

    On this page you can find answers to frequently asked questions.

    You can also contact customer support for advice:

    • or you can use the video instruction on setting up the VTB24 Business Online system.

    If the error persists after installing the ActiveX component, check the following browser settings.

    To install the component correctly, you must use a local administrator account and use a 32-bit Internet Explorer version 11.0 or higher. In the Internet Explorer browser, select "Service", the "Internet Options" tab, in the settings that appear, select the "Security" tab and lower the security level for the "Internet" zone to "Medium" or "Low" level. After that, select the "Privacy" tab and uncheck "Block pop-up windows".

    If after the above steps the error persists and the component is not installed, you need to open the local disk C:\WINDOWS\system32, search for the files "mespro.dll", "mespro.sig", "mesproax.dll", "mesproax" and delete them. After deleting the files, you need to refresh the page in 32-bit Internet Explorer version 11.0 and later and reinstall the ActiveX component.

    If these steps do not work, you need to reset the settings of your Internet Explorer browser. In the 32-bit Internet Explorer version 11.0 and higher, select "Tools", the "Internet Options" tab, in the settings that appear, select the "Advanced" tab and click the "Reset" button.

    If the standard actions did not lead to a positive result, you must contact the system administrator, since the error may be local.

    In the user's Personal Account, when requesting a certificate, an error occurs "When creating a key carrier of CIPF 3.1"

    1. A non-existent path is specified in the directory field of the CIPF key carrier.
    This error means that the path in the line "CIPF key carrier directory" is specified to a non-existent directory or carrier. It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to an empty directory.

    2. The path to the directory is specified, which is write-protected.
    The directory field of the CIPF key carrier contains the path to the directory, which is write-protected. It is necessary to check which attributes are in the properties of the directory to which the path was specified for creating key files. To do this, right-click on this directory (folder), select the "Properties" section. On the “General” tab, there is a “Attributes” section at the bottom, the “Read Only” attribute should not have a mark: neither a checkmark nor a green square. If the "Read Only" attribute has any check mark, it should be unchecked, that is, the square next to this attribute should be left empty. After that, agree with all the system messages of the computer and click the "OK" button. After changing these parameters in Personal account The user needs to refresh the page (Ctrl+F5) and specify the path in the "CIPF key carrier directory" line again.
    Please note that if you cannot remove the "Attribute", this means that there is no administrator access and it is recommended to request a certificate for removable media (flash drive).

    In the User's Personal Account, when saving a certificate to a key carrier, an "Error initializing CIPF" occurs

    The CIPF key carrier directory field contains the path to the directory that does not contain the “keys” folder and 5 files: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
    It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to the root directory with key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist, and the key files are stored on removable media, then in the line "CIPF key media directory" you must specify the path to the removable media.

    In the User's Personal Account, when saving a certificate to a key medium, an "Error occurred while decoding the secret key"

    The password for decrypting the secret key is entered incorrectly.
    1. It is necessary to check the correctness of the password: keyboard layout, register. If it is not possible to remember the correct password, you must request the certificate again, saving it to a clean directory. To work in the VTB24 Business Online system, the new certificate will need to be activated by submitting certificates of replacement of the signature key certificate to the Bank branch at the place where the account was opened.

    2. If the error appears immediately after clicking on the "floppy" icon (without entering a password to encrypt the secret key), you need to check the structure of the key files. At the time of saving the certificate, the key carrier directory must contain the following folders and files:

    • the "keys" directory containing the "00000001.key" file;
    • file "masks.db3";
    • file "rand.opq";
    • file "kek.opq";
    • file "mk.db3";
    • file "request.pem".

    If the name of the file in the "keys" folder does not match "00000001.key", we recommend changing the name of the file, then repeat the procedure for saving the certificate in the User's Personal Account.

    Attention! You must try to enter the password on the Russian keyboard layout.

    In the user's Personal Dashboard, when saving a certificate on a key medium, the error "Certificate was successfully loaded" occurs, but the CA and CERT folders do not appear

    The CIPF key carrier directory field contains the path to "foreign" keys.
    It is necessary to check the path in the field "Catalog of the CIPF key carrier". The path must be specified to the root directory with the key files that were received for the user under which the user was logged into the User's Personal Account.

    Example: the user's Personal Account was entered under the registration data of the general director, in the line "Catalog of the CIPF key carrier" the path to the catalog of keys for the chief accountant is indicated, that is, to "foreign" keys that do not correspond to the received certificate.

    In the user's Personal Account, when saving the certificate, the error "Permission denied" occurs

    The directory field of the CIPF key carrier contains the path to the directory, which is write-protected
    1. It is necessary to check what attributes are in the properties of the directory that contains the user's key files. To do this, right-click on the required directory (folder), select the "Properties" section. On the "General" tab at the bottom of the section there is a section "Attributes" - the attribute "Read only" should not have a checkmark, no checkmark, no green square.

    2. If the "Read only" attribute has a check mark, it must be unchecked, that is, the square next to this attribute should be left empty. After that, agree with all the system messages of the computer and click the "OK" button. After changing these parameters in the User's Personal Account, it is necessary to refresh the page (shortcut Ctrl+F5) and specify the path in the "CIPF key carrier directory" line again.

    After receiving the certificate, the icon for printing the act does not appear in the Personal Account of the organization

    1. The client has not generated keys for all persons indicated in the bank card.
    It is necessary to check the number of users added to the VTB24 BO system with the data of the signature sample card and the Application for determining the combination of signatures that were provided to the servicing SC when opening an account. If fewer persons with the right to sign are added to the organization's Personal Account, then it will not be possible to print the act of commissioning the VTB24 Business Online system. All users who have the right to sign in accordance with the Signature Sample Card and the Application for Determination of the Signature Combination must be registered in the system.

    2. The client generated keys for a user with an incorrect signature level.
    It is necessary to check the signature level of the user, which is created in the organization's Personal Account, with the signature level indicated in the signature sample card and the Application for determining the combination of signatures.
    An employee of the Subsidiary of the Bank, when registering an organization in the banking system, enters the signature levels of users in accordance with the signature sample card and the Application for determining the combination of signatures. If the signature level of the user registered in the organization’s Personal Account does not correspond to the signature level indicated by the employee of the subsidiary when registering the organization in the system, it will not be possible to print the act of commissioning the VTB24 Business Online system.

    3. When registering an organization in the banking system, bank employees indicated the wrong number of signatures.
    If the required number of users with the correct signature level has been added to the organization’s Personal Account in accordance with the signature sample card and the Application for determining the combination of signatures that were provided to the Bank’s servicing SC when opening an account, but the icon for printing the act does not appear, this means that the employees of the SC when registering an organization in the banking system, they indicated the wrong number of users or signatures that did not correspond to the signature sample card and the Application for determining the combination of client signatures.
    To clarify the causes of this error, you must contact the bank's service office and clarify these data with the employees of the subsidiary.

    In the User's Personal Account after receiving the certificate, the icon for printing the act does not appear

    To print acts, you need to exit the User's Personal Account and enter the organization's Personal Account using the TIN and secret word (the secret word is specified in clause 3 of the Agreement on Comprehensive Customer Service using the VTB24 Business Online system).

    To print the act of commissioning the system, you need to click the "Act" button in the "Services" section.
    To print the certificate of commissioning/termination of the use of the Certificate of the user's electronic signature verification key, you need to click the "Printer" button in the "Certificates" section.

    Key certificate status "under certification" does not change

    1. It is necessary to check whether the User's Personal Account is really open.

    2. If the status of the key certificate does not change for more than 1 hour, it is necessary to make a new request for the key certificate, saving it to a new folder.

    Multiclient and Isolated Window Access

    The mode is set by the organization, connected and changed by the employee of the serving DO.

    1. Access "Multiclient" allows the user in one working session to see the accounts of all organizations in which the user is registered.

    2. Access "Isolated window" allows the user to work and see information for only one organization, selected from the proposed list when entering the system.


    When trying to log in to the VTB24 client-bank system on the corresponding site, the user may encounter the error "The object does not support the Browseforfolder property or method." This problem usually occurs when the script Browseforfolder, which is used by the VTB24 system to select the desired directory by the user, does not work correctly, or conflicts with other software components. In this article, I will tell you what the “Object does not support the Browseforfolder property or method” problem is, what its causes are, and how to fix the Browseforfolder error on your PC.

    As I mentioned above, the common cause of dysfunction is the incorrect operation of the Browseforfolder script (script file), created to implement the user's selection of the folder he needs.

    The specific causes of the "Browseforfolder" error may be as follows":

    How to fix "Object does not support property or method Browseforfolder" error

    To solve the problem with Browseforfolder in VTB24, I recommend doing the following:

    • mesproax.dll
    • mespro.dll
    • mespro.sig
    • MessagePRO Class

    If found, delete them, restart your computer, and try again to log into the VTB24 client-bank system;

    Often, users are faced with the problem of confirming personal data during online transactions - Cannot sign data. Error description: The object does not support the "Sign" property or method. For example, such an error occurs on the web pages of official organizations or financial institutions: zakupki.gov.ru, bus.gov.ru, VTB 24, UIS. Specifically, this error appears when trying to install a digital signature or when confirming personal data.

    Causes of Sing Error

    The error message indicates problems with Sign.cab. This component is used in the formation of the signature itself and is a very important component. There can be many reasons for the error to appear. The source can be: an uninstalled sign.cab file, missing or outdated root certificates (CryptoPro, Kontur) for digital signature, incompatibility of Windows bitness with a browser, lack of a .NET Framework package, and others.

    Error: Object does not support Sign property or method

    How to fix Cannot sign data error

    To fix such a failure on Windows 7/8/10, you should check or follow all the points in turn, which will be described below. We have collected all the most common solutions that are given on the official public procurement forums, bus.gov.ru and other communities.

    First, let's test the site on a different browser. If you are performing operations through a specialized application, then check the settings, where set a different web access browser.

    Correctly reinstall Lanit

    Many advise first of all to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource on which the failure occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), which is very important for working in Internet Explorer. Bitness plays an important role. Further:

    Also worth checking out

    Conclusion

    Most often, the error “The object does not support the Sign property or method” is the result of inappropriate bit depth when installing software (lanita, browser, certificates), so pay attention to this moment. In any case, if you cannot cope with the error, you should contact the resource support, but as practice shows, you can wait for answers there for a very long time.

    On this page you can find answers to frequently asked questions.

    You can also contact customer support for advice:

    • or you can use the video instruction on setting up the VTB24 Business Online system.

    If the error persists after installing the ActiveX component, check the following browser settings.

    We have documented the answers to the most frequently asked questions to give you a quick and easy way to find answers directly. Access in the "Information" section is allowed for each user. Registration is not required. In some tray applications, you will also find the exact version.

    Running a Service as a Restricted User

    The files can be found in directories.

    Error message: access denied

    This authentication option can only be selected if the system is running as an "application" and not as a "service". Otherwise, it's best to set up a user with administrative rights and a password and run the application as that user.

    To install the component correctly, you must use a local administrator account and use a 32-bit Internet Explorer version 11.0 or higher. In the Internet Explorer browser, select "Service", the "Internet Options" tab, in the settings that appear, select the "Security" tab and lower the security level for the "Internet" zone to "Medium" or "Low" level. After that, select the "Privacy" tab and uncheck "Block pop-up windows".

    Callbacks for data exchange do not pass from the server to the client. This may have different reasons. The problem is often related to the user context under which the server is running. Therefore, it is best to set up a user with administrative rights and a password and run the application under this user.

    Insert your own web pages to visualize the values

    The configuration of all other interfaces can be found in the registry under the following registry keys.

    Error message in traceback: "Could not execute in loop"

    You can open them via the "Show Web Pages" menu item on the taskbar. On the website, you must be logged in as an administrator.

    If after the above steps the error persists and the component is not installed, you need to open the local disk C:\WINDOWS\system32, search for the files "mespro.dll", "mespro.sig", "mesproax.dll", "mesproax" and delete them. After deleting the files, you need to refresh the page in 32-bit Internet Explorer version 11.0 and later and reinstall the ActiveX component.

    The refresh rate must be no less than the average of the respective group on that page. As soon as the client writes a value to the corresponding data point, the cache is filled with data and the quality is changed to level. Otherwise, non-existent elements will be available. A quick test of the currently selected connection in the configurator is available using the "Test" button.

    Error message: Timeout

    Only this should always be present. Other parts are optional. This functionality is mainly used in gateways. This part of the syntax is optional. The default value is "255". This requires a registry entry.

    The registry message must be acknowledged with "Yes".

    If these steps do not work, you need to reset the settings of your Internet Explorer browser. In the 32-bit Internet Explorer version 11.0 and higher, select "Tools", the "Internet Options" tab, in the settings that appear, select the "Advanced" tab and click the "Reset" button.

    If the standard actions did not lead to a positive result, you must contact the system administrator, since the error may be local.

    Change the station address using the configurator

    After that, the system must be restarted. Change the value to decimal and enter the desired port address. The slave can now be reached at the new address.

    Why unlicensed servers are shorter than 72 hours

    There can be only one reason for this.

    In any case, you need to check the time in the log to see if the server is really 72 hours less or less. It can no longer work and no longer provides any data. This has been fixed in newer versions. Now -1 is output for a perfect connection.

    In the user's Personal Account, when requesting a certificate, an error occurs "When creating a key carrier of CIPF 3.1"

    1. A non-existent path is specified in the directory field of the CIPF key carrier.
    This error means that the path in the line "CIPF key carrier directory" is specified to a non-existent directory or carrier. It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to an empty directory.

    A correctly entered license "disappears"

    Although you can enter the same code again and unlock his product again, but after resuming exiting and running the program, the activation disappeared again. The recorded activation code is saved. Another advantage over the 32-bit architecture is that more than four gigabytes of memory can be directly addressed, allowing high-memory applications such as video processing systems and databases to be used, provided they are programmed for a 64-bit system. In other applications, especially office applications, there are subjectively no speed advantages.

    2. The path to the directory is specified, which is write-protected.
    The directory field of the CIPF key carrier contains the path to the directory, which is write-protected. It is necessary to check which attributes are in the properties of the directory to which the path was specified for creating key files. To do this, right-click on this directory (folder), select the "Properties" section. On the “General” tab, there is a “Attributes” section at the bottom, the “Read Only” attribute should not have a mark: neither a checkmark nor a green square. If the "Read Only" attribute has any check mark, it should be unchecked, that is, the square next to this attribute should be left empty. After that, agree with all the system messages of the computer and click the "OK" button. After changing these parameters in the User's Personal Account, it is necessary to refresh the page (Ctrl+F5) and specify the path in the "CIPF key carrier directory" line again.
    Please note that if you cannot remove the "Attribute", this means that there is no administrator access and it is recommended to request a certificate for removable media (flash drive).

    How to set up redundant connections to the server?

    If no path is specified in the configuration directory, otherwise at the specified location. Local data points: The name and path are always associated with the main configuration file. Subscription files: name and path are always in the main configuration file associated filter file: name and path are always associated with the main configuration file.

    • Location: depends operating system.
    • Task files: The name and path are always associated with the main configuration file.
    • The filter file is named after the server connection name.
    For backup, use the "Save" or "Restore" function in the configurator.

    In the User's Personal Account, when saving a certificate to a key carrier, an "Error initializing CIPF" occurs

    The CIPF key carrier directory field contains the path to the directory that does not contain the “keys” folder and 5 files: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
    It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to the root directory with key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist, and the key files are stored on removable media, then in the line "CIPF key media directory" you must specify the path to the removable media.

    The following general licensing options are available. All supported features are active with the following licenses. The following number of connections to the server should be available. However, the configurator only shows the license points used by the actual configuration.

    Installing and registering optional components

    How to fix Cannot sign data error

    To fix such a failure on Windows 7/8/10, you should check or follow all the points in turn, which will be described below. We have collected all the most common solutions that are given on the official public procurement forums, bus.gov.ru and other communities.

    First, let's test the site on a different browser. If you are performing operations through a specialized application, then check the settings, where set a different web access browser.

    Correctly reinstall Lanit

    Many advise first of all to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource on which the failure occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), which is very important for working in Internet Explorer. Bitness plays an important role. Further:

    Also worth checking out

    Conclusion

    Most often, the error “The object does not support the Sign property or method” is the result of inappropriate bit depth when installing software (lanita, browser, certificates), so pay attention to this moment. In any case, if you cannot cope with the error, you should contact the resource support, but as practice shows, you can wait for answers there for a very long time.

    The object does not support the sign method. Also worth checking out. Correctly reinstall Lanit

    On this page you can find answers to frequently asked questions.

    You can also contact our customer support for advice:

    • by e-mail: ;
    • or you can use the video instruction on setting up the VTB24 Business Online system.

    If after installing the ActiveX component the error persists, you need to check the following browser settings.

    To install the component correctly, you need to use a local administrator account, use a 32-bit browser. Internet Explorer  version 11.0 and higher. In Internet Explorer, select "Service", the "Internet Options" tab, in the settings that appear, select the "Security" tab and lower the security level for the "Internet" zone to "Medium" or "Low" level. After that, select the “Privacy” tab and uncheck the “Block pop-ups” box.

    If after the done actions the error persists and the component is not installed, you need to open local disk  C: \\ WINDOWS \\ system32, by searching, find the files “mespro.dll”, “mespro.sig”, “mesproax.dll”, “mesproax” and delete them. After deleting the files, you need to refresh the page in a 32-bit Internet Explorer browser version 11.0 and higher and repeat the installation of the ActiveX component.

    If these actions fail, you need to reset your Internet Explorer settings. In the 32-bit Internet Explorer browser version 11.0 and higher, select "Tools", the "Internet Options" tab, select the "Advanced" tab in the settings that appear, and click the "Reset" button.

    If the standard actions did not lead to a positive result, it is necessary to contact the system administrator, since the error may be local in nature.


    When requesting a certificate, the error “When creating key media SKZI 3.1” occurs in the Personal Account

    1. In the catalog field key carrier  SKZI specified non-existent path.
      This error means that the path in the line “Catalog of the key carrier of SKZI” is indicated to a non-existent catalog or carrier. It is necessary to check the path in the “Catalog of key carrier of SKZI” field, the path must be specified to an empty directory.

    2. The path to the directory that is write-protected.
    The path to the directory that is write-protected is indicated in the directory field of the key carrier of the SKZI. It is necessary to check which attributes are in the properties of the directory to which the path was specified for creating key files. To do this, right-click on this directory (folder), select the "Properties" section. On the General tab at the bottom there is an Attributes section, the Read Only attribute should not have a mark: neither a check mark nor a green square. If the “Read Only” attribute has any mark, it should be removed, that is, leave the square next to this attribute blank. After that, agree with all the system messages of the computer and click "OK". After changing these parameters in the Personal Account of the User, you need to refresh the page (Ctrl + F5) and specify the path in the line “Catalog of the key carrier of SKZI” again.
      Please note, if the Attribute cannot be removed, this means lack of administrator access and it is recommended to request a certificate for removable media (flash drive).


    When the certificate is saved on the key carrier, an error occurs during the initialization of the MEPP in the Personal Account

    The path to the directory that does not contain the “keys” folder and 5 files: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
      It is necessary to check the path in the field “Key carrier of SKZI” field, the path must be specified to the root directory with the key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist, and the key files are stored on removable media, then in the line “Catalog of key media SKZI” you must specify the path to the removable media.


    When you save the certificate to the key carrier, an “Error while decoding the secret key” occurs in your Personal Account.

    Incorrect password is entered to decrypt the secret key.
      1. It is necessary to verify the correctness of the password: keyboard layout, register. If you remember the correct password is not possible, you must re-request the certificate, storing it in a clean directory. To work in the “VTB24 Business Online” system, a new certificate will need to be activated by submitting acts on replacing the signature key certificate to the Bank’s branch at the place of opening the account.

    2. If the error appears immediately after clicking on the “diskette” icon (without entering the password to encrypt the secret key), you need to check the structure of the key files. At the time of saving the certificate, the key media directory should contain the following folders and files:

    • the “keys” directory containing the file “00000001.key”;
    • the file “masks.db3”;
    • rand.opq file;
    • file "kek.opq";
    • file "mk.db3";
    • file "request.pem".

    If the file name in the “keys” folder does not correspond to “00000001.key”, we recommend changing the file name, then repeating the procedure for saving the certificate in the Personal Account.

    Attention! You must try to enter the password on the Russian keyboard layout.


    When you save the certificate on the key carrier, the “Certificate successfully uploaded” error occurs in the Private user box, but the CA and CERT folders do not appear

    The path to the “alien” keys is indicated in the field of the key carrier's catalog.
      It is necessary to check the path in the "Catalog of the key carrier of SKZI". The path must be specified to the root directory with the key files that are received for the user, under which the login is made Personal Area  user

    Example: the entrance to the user's personal account is made under the registration data of the CEO, in the line “Catalog of the key carrier of SKZI” the path to the catalog of keys for the chief accountant is specified, that is, to “alien” keys that do not correspond to the received certificate.


    In the Personal Office, when you save the certificate, the error "Permission denied" occurs

    The path to the directory that is write-protected
      1. You need to check which attributes are in the properties of the directory that contains the user's key files. To do this, right-click on the desired directory (folder), select the "Properties" section. In the “General” tab at the bottom of the section there is an “Attributes” section - the “Read Only” attribute should not have a check mark, a check mark, or a green square.

    2. If the “Read Only” attribute has any mark, it must be removed, that is, leave the square next to this attribute blank. After that, agree with all the system messages of the computer and click "OK". After changing these parameters in the User Dashboard, you need to refresh the page (keyboard shortcut Ctrl + F5) and specify the path in the line “Catalog of key carrier SKZI” again.



    After receiving the certificate, the icon for printing the certificate does not appear in the Dashboard of the organization

    1. The client has generated keys not for all persons indicated in the bank card.
      It is necessary to verify the number of users added to the VTB24 BO system with the data of the signature sample card and the Statement on the determination of the combination of signatures that are provided to the servicing DL when opening the account. In the event that fewer signatories are added to the personal account of the organization, then printing out the act of commissioning the VTB24 Business Online system will fail. The system must register all users who have the right to sign in accordance with the signature sample card and the Statement on the determination of the combination of signatures.

    2. The client has generated keys for the user with the wrong signature level.
      It is necessary to verify the signature level of the user, which was created in the Personal Account of the organization, with the signature level specified in the signature sample card and the Statement on the definition of a combination of signatures.
      An employee of Bank DOs when registering an organization in the banking system enters the levels of users' signatures in accordance with the signature sample card and the Statement on the determination of a combination of signatures. If the signature level of the user registered in the Personal Account of the organization does not correspond to the signature level specified by the DO employee when registering the organization in the system, print the commissioning certificate of the VTB24 Business Online system fails.

    3. When registering an organization in the banking system, bank employees indicated an incorrect number of signatures.
      If the required number of users with the correct signature level is added to the personal account of the organization in accordance with the signature sample card and the Statement on determination of the combination of signatures that are provided to the servicing DO of the Bank when opening an account, but the icon for printing the act does not appear, this means that when registering an organization in the banking system, they indicated an incorrect number of users or signatures that do not correspond to the sample signature card and the Statement on the determination of the combination of signatures NTA.
      To clarify the causes of this error, it is necessary to contact the servicing office of the bank and clarify these data with the DO staff.


    After receiving the certificate, the icon for printing the certificate does not appear in the Personal Area

    To print the acts, you need to exit the user's Personal Account and enter the Personal Account of the organization using the TIN and secret word (the secret word is specified in clause 3 of the Agreement on Comprehensive Customer Service using the VTB24 Business Online system).

    To print the act of putting the system into operation, you need in the "Services" section to click the "Act" button.
      To print the enactment / cancellation act of the Certificate of use of the verification key certificate electronic signature  user you need in the section "Certificates" click "Printer".


    The status of the certificate key "on certification" does not change

    1. It is necessary to check whether the user's personal account is open.

    2. If the status of the key certificate does not change for more than 1 hour, it is necessary to make a new request for the key certificate, saving it to a new folder.


    Access "Multi-client" and "Isolated window"

    The mode is set according to the organization, connected and changed by the employee of the maintenance department.

    1. Access “Multi-client” allows the user to see the accounts of all organizations in which the user is registered in one working session.

    2. Access “Isolated window” allows the user to work and see information on only one organization selected from the list provided upon logging on to the system.


    Often, users are faced with the problem of confirming personal data in online transactions - Cannot sign data. Error description: The object does not support the “Sign” property or method. For example, such an error occurs on the web pages of official organizations or financial institutions: zakupki.gov.ru, bus.gov.ru, VTB 24, EIS. Specifically this error  appears when trying to install an EDS or when confirming personal data.

    Causes of Sing Error

    An error message indicates problems with Sign.cab. This component is used in the formation of the signature itself and is a very important component. The very causes of the error may be many. The source can be: not installed file  sign.cab, missing or outdated root certificates (CryptoPro, Contour) for digital signature, incompatibility of Windows bit with browser, lack of a package. NET Framework  other.

    Error: Object does not support property or sign method

    How To Fix Cannot Sign Data Error

    To correct such a failure on Windows 7/8/10, you should check or execute in turn all the items that will be described below. We have collected all the most common solutions that are listed on the official public procurement forums, bus.gov.ru and other communities.

    To begin, check the site on a different browser. If you perform operations through a specialized application, then check the settings, where set another browser access to the network.

    Correctly reinstall Lanit

    Many people advise the first thing to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource where the crash occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), Which is very important for working in Internet Explorer. Digit plays an important role. Further:



    Also worth checking out



    Conclusion

    Most often, the error “Object does not support the property or the Sign method” is a consequence of inappropriate bitness when installing software (a LANIT, browser, certificates), therefore, consider carefully this moment. In any case, if you do not cope with the error, you should refer to the support of the resource, but as practice shows, you can wait for answers there for a very long time.

    Probably, many users working with complex multi-level reporting systems have had to deal with a situation where, out of the blue, an incomprehensible error message such as “Object does not support properties or Sign method” pops up. Consider the main causes of such a failure and methods to quickly eliminate the problem.

    The message that the object does not support the Sign property or method: what is it?

    First of all, note that an ordinary user is unlikely to face such problems. An error like "The object does not support the properties or the sign method of the sign" basically appears in highly specialized programs.

    An example is customers like VTB-24, Kontur-Extern and others. In general, such applications are related to accounting programs in which special reports can be created. In some cases, the failure of the “Object does not support the properties or the Sign method” may also appear when attempting to make an online payment, while viewing these public procurement sites - in general, wherever a confidential transaction is required.

    To confirm the legality of such a document or transaction, a special digital sign cab is used. Here with it just also there are problems. Roughly speaking, the user's system simply does not recognize it due to some reasons, which will be discussed below, and therefore does not identify the document or transaction as trustworthy.

    Possible causes of failure

    Among the many reasons that can lead to such errors, most experts cite the absence of some scripts registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX controls, an outdated version of the .NET Framework, blocking signatures and websites by antiviruses and brandmauer etc.

    In addition, the error “The object does not support the Sign property or method” (Windows 7, 64 bits) appears only when using the Internet Explorer browser (sometimes opening of this type is performed in this browser automatically). Therefore, it is his settings in most cases can solve the problem. Below are some of the methods to solve this problem.

    Error "The object does not support the Sign property or method": what to do first?

    The simplest and most logical solution to this problem is the usual browser change. Instead of Internet Explorer, you can try to open a document or website in Opera or Google chrome. Even if it is automatically opened in Internet Explorer, there is nothing easier than to copy the link and paste it into another browser.


    If the user is dealing with a program, it is worth looking at its settings and changing the default browser.

    To track the correct operation, you can also temporarily disable the staff and the Windows firewall, and then see if the document or site opens. If everything is fine, the program and the Internet resource will need to be added to the list of exceptions.

    Installation and registration of additional components

    However, only this solution to resolve the error “Object does not support properties or the Sign method” is not limited. Most applications of this type require the presence of an installed Microsoft .NET platform in the system. Framework version  2.0 and up.


    Conclusion: you need to download and install the latest release of the package, then check the functionality.

    In addition, when such a failure occurs in a message, it is often possible to see additional indications that some necessary components are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation can occur even with installed Windows  Script Host. In turn, it is likely that the platform itself is installed incorrectly. Thus, you must first install this component on behalf of the administrator, and then proceed to registering the libraries.


    This is done from the command line, which is invoked via cmd in the Run menu (Win + R). For registration, use the regsvr32.exe command, after which the full file name (for example, regsvr32.exe jscript.dll) is entered after the space. Then just press the enter key. If anyone does not know, the jscript library is a Java element, and vbscript is related to Visual Basic libraries.

    Change browser settings

    As for Internet Explorer itself, it is recommended to use a browser version of at least seventh, but it is better to download the latest one.

    Another point related to the error “Object does not support properties or the Sign method” is that some add-ins installed in the browser itself may block the definition of an electronic signature. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo or something else, they are strongly recommended not only to disable, but also to delete them altogether.

    Finally, to fix the problem, go to the properties section of the browser (either from the browser or through the "Control Panel"), find reliable nodes on the security tab and go to setting the security level, where you need to allow all ActiveX controls to run.

    In some cases, it is enough to simply clean the cache and cookies, as well as remove garbage from the user directory. At the same time, it is advisable to turn off the acceptance of all cookies in the privacy tab, and then confirm the changes.

    Conclusion

    It remains to say that almost all of the above methods eliminate the problem quickly and easily. It did not consider the failures associated with the penetration of malware into the system, since each user should understand that protecting the system when working with such specifics should be in priority tasks.

    When working with a computer, various kinds of errors often occur, and if some of them are understandable, then some, such as a message, that the object does not support the property or browseforfolder methodcan lead the user to stupor.

    Most often faced with such vTB-24 userswho are trying to use its online services through the browser, while at home or traveling.

    It may occur due to the fact that the script is faced with incompatibility or is incomparable with any.

    The reasons may be many, but how to understand what exactly to do in this case  and how to make sure that she probably never returned again, we will describe in detail below.

    Contents:

    What causes

    The error appears most often when moving from directory to directory in working with VTB-24.

    In this process, certain scripts are involved and if it occurs, it means something prevents their proper execution. The reasons for this outcome may be as follows:

    Many believe that it arises because of the VTB-24 service itself and because of this they complain about their servers. However, this is not the case.

    As the list of options for the emergence of Browseforfolder shows, the essence of the problem lies with the client, in his browser or in the system.

    One of the easiest solutions would be simple replacing the browser with a more advanced and up-to-datesuch as or. But VTB-24 fully functions only with standard Internet Explorer, so problems with outdated versions are inevitable.


    It would be much easier if all the elements of the system would be compatible with other browsers, but so far not have to count on it.

    Therefore, we turn to the serial analysis of each of possible reasons  occurrence.

    Browser operation

    First of all, you should make sure that it is not in the browser, because all other manipulations with the outdated version will lead to nothing.

    For the most part, the so-called “native”, built-in Internet Explorer is used, which is constantly undergoing changes from its creators.

    If no other browser is suitable for work, or the user does not want to give up IE, then you should try to update it to more new version.

    To do this, visit where in the corresponding section you can find and download the latest product IE.

    Note!  Download should be with an eye on the bit operating system. and for each of them comes its own browser version. To find out which one you have, you need to press the key combinationWin+ Pause  and find the required information in the section "System Type".


    After successfully updating the browser, you can try to re-enter the VTB-24 system, but the browser is best run on behalf of the administrator.

    To do this, go to the menu "Start", find the IE shortcut or use the search and right click on it, in the appeared context menu  look for "Run as administrator"  and click on the item with the left mouse button.


    For many users, the script issues only because the rights are limited.

    Full access  everything has only an administrator  and if your account  does not allow you to open files on this name, it will have to reconfigure.

    Work with theFramework

    In cases, if after all the cause is not in the browser, then you should check. .

    To support all services and stable access to various resources, a framework of at least version 3.5 must be installed.

    However, it is better to install immediately release 4.5 or higher, in order to avoid various conflicts for sure.


    Not all PCs initially have a .NET Framework update, and there are also users that disable this feature for all applications to avoid memory being filled.

    In this case, the only option would be to download from the official site, install, restart the PC and check again whether there is an error.

    Internet Explorer Settings

    If the above actions did not lead to the desired result, then you can try to reconfigure a bit of IE, this will require:


    Component useActiveX

    Is the browser persistently giving an error? In this case, back to the settings and tab "Security"  lower its level by using the slider to move it to the bottom.


    Just below in the same window you can find the button "Other…"Click on it and a new window opens.

    It lists a huge list of parameters, among which the user needs to find all the relevant component and tick the item Prompt  in all of them.


    Such a global approach helps in most cases, and the error disappears, but maybe the reason lies entirely differently.

    For example, in a recently downloaded application or browser add-on that prevents it from launching correctly. The easiest way to do this is to reset all browser settings.

    You can also download the Java platform and unzip it to install. It integrates itself into the system and fixes possible malfunctions in the script.

    Important!When you first enter VTB-24, a pop-up window will appear with the advice install the cryptographic protection module. Be sure to agree, because if you refuse, it will continue to cause various problems with access to the site.

    When working with multi-level software packages, which provide for reporting or financial transactions in the form of tracking the status of accounts or online payments, you can often see the appearance of a software failure with issuing a notification that an object does not support the properties or the Sign method . What to do in this situation, they know not all. However, if you understand the essence of the problem, solutions to fix it will seem to many users to be very simple.

    The object does not support the properties or the Sign method: the essence of the problem

    The essence of what is happening is that in order to conduct confidential operations related to financial (and not only) reporting, when working on the Internet, special digital signatures  (Sign Cab), which certify the authenticity and reliability of the intended actions.

    Failure in the form of an error “Object does not support properties or the Sign method” indicates that such a signature is either invalid (which occurs very infrequently), or the requested electronic document or resource on which it is located is blocked by the security system or access is denied associated with the current browser settings, or the system can not run special scripts necessary to open the document due to the lack of installed support.

    These are the main causes of failure. On them, and will focus. For obvious reasons, viral exposure is not considered, since it is already clear that the user must monitor the system on his own. This is not discussed.

    Turning off the security system

    To eliminate the error in the form of the error “Object does not support properties or the Sign method”, the first thing to do is to briefly disable the regular antivirus installed in the system. In any software product of this type this possibility is provided.


    Usually, just use the right click menu ( right button mouse) on the antivirus icon in the system tray, in which it suffices to choose to disable protection for 10 minutes. After that you can see if the requested document will open.

    Additionally, access can block your own Windows firewall. It should also be deactivated and checked if access has appeared.


    If the “Object does not support properties or Sign method” error disappears when performing such actions, you should add the site to the antivirus exclusion list and make the same settings in the firewall, but for the browser application used in the system by default, indicating the full path to executable file  programs.

    Change browser properties

    As practice shows, in most cases such a failure manifests itself exclusively in the “native” browser of Windows-systems Internet Explorer. If you look at the properties of the browser in which most of the parameters are configured, it is easy to see that the default protection level is set to “Above Average”. And the use of this parameter in most cases is completely unreasonable.

    In this situation, you can change the browser settings by setting the security level with a special slider (fader) to the “Below Average” position.

    At the same time, it is worth paying attention to the support of executable scripts and ActiveX controls, for which you need to enable permissions in the security section.

    Please note that if there are applets installed on the system without the user's knowledge, such as additional Mail.Ru, Odnoklassniki services or something like that, they should be removed, but it’s better not to use Windows’s own programs and components for this purpose special utilities with advanced features (iObit Uninstaller, Revo Uninstaller, etc.)

    We use another browser

    If actions with Internet Explorer have not given any results, there is nothing easier than trying to open the necessary document in another program.


    Now there are a lot of browsers (Chrome, Firefox, Edge, Opera, etc.) Which software product will be used is not so important. If access is received in at least one of them, it will already say that not everything is fine with IE, and the problem is not a digital signature.

    Clear the cache and cookies

    If the opening of the document will be impossible in this case, first you need to go into the basic settings and completely remove all computer garbage in the form of a cache. cookies  and history of visits.


    At the same time, in any program there is a special menu responsible for the period set for cleaning. For fidelity, it is better to choose the option "For the entire period" or "Since the beginning of visits."

    Finally, you can produce full reset  settings to the original state (Reset function) with the removal of all the above elements and the saved user data.

    We update the .NET Framework with manual registration of components

    Another, perhaps, one of the main points is connected with the absence, incorrect installation or obsolescence of the special .NET Framework, without which the execution of some scripts and web applets being executed is impossible.


    To install the update (which, by the way, even when the update is enabled in the Update Center, it is not always automatically installed), it’s best to contact the official Microsoft resource and download the installation distribution kit from the downloads section, and then install it manually.

    In some cases, even after the end of platform integration into the system, it is not always possible to use it correctly. This may be due to errors of the OS itself, which only for their own known reasons can block the registration of some dynamic libraries responsible for executing Java and Visual Basic scripts (jscript.dll and vbscript.dll).


    In this case, you need to manually register through command linerunning as an administrator, in which the regsvr32 command is used, and the names of the required libraries are entered through the space, as shown in the image above. But provided that there are no failures in the OS itself, such actions may not be required.

    The object does not support the sign property or method. How to fix the error "The object does not support the property or the Browseforfolder method." When the certificate is saved on the key medium in the User’s Personal Area, the error “Certificate was successfully uploaded”,

    When working with a computer, various kinds of errors often occur, and if some of them are understandable, then some, such as a message that the object does not support the property or the Browseforfolder method, can lead the user into a stupor.

    Most often faced with this vTB-24 bank userswho are trying to use its online services through a browser while at home or traveling.

    It may arise due to the fact that the script is faced with incompatibility or is not comparable with any.

    There may be many reasons, but how to understand what exactly to do in this case  and how to make sure that she probably never returns again, we will tell you in detail below.

    Content:

    What causes

    An error appears most often when switching from directory to directory when working with VTB-24.

    In this process, certain scripts are involved, and if it arises, it means something is interfering with their proper execution. The reasons for this outcome may be as follows:

    Many people think that it arises because of the VTB-24 service itself and complain about this to their servers. However, this is not the case.

    As the list of options for the occurrence of Browseforfolder shows, the essence of the problem lies with the client, in his browser or system.

    One of the simplest solutions could be called a simple replacing the browser with a more advanced and relevantsuch as or. But VTB-24 fully functions only with the standard Internet explorerTherefore, problems with older versions are inevitable.


    It would be much easier if all the elements of the system were compatible with other browsers, but so far you should not count on it.

    Therefore, we turn to the sequential analysis of each of possible reasons  occurrence.

    Work with the browser

    The first step is to make sure that it is not in the browser, because all other manipulations with the outdated version will not lead to anything.

    For the most part, the so-called "native", built-in Internet Explorer is used, which is constantly undergoing changes from its creators.

    If no other browser is suitable for work or if the user does not want to abandon IE, then you should try to upgrade it to more new version.

    To do this, you must visit where in the corresponding section you can find and download the latest IE product.

    Note!  Download should be mindful of bit depth operating system. and each of them has its own browser version. To find out which one is installed, you need to press a key combinationWin+ Pause  and find the required information in the section "Type of system".


    After a successful browser update, you can try to log into the VTB-24 system again, but it is best to launch the browser on behalf of the administrator.

    To do this, go to the menu "Start", find the IE shortcut or use the search and click on it right click  mouse in appeared context menu  find "Run as administrator"  and click on the item with the left mouse button.


    For many users, the script issues only because the rights are limited.

    Full access  only the administrator has everything  and if your account does not allow opening files on this behalf, then it will have to be reconfigured.

    Work with theFramework

    In cases where, nevertheless, the cause of the occurrence is not in the browser, then it should be checked. .

    To maintain all services and stable access to various resources, a framework no lower than version 3.5 must be installed.

    However, it is better to install immediately release 4.5 or higher, in order to surely avoid various conflicts.


    Not all PCs initially have an update. NET Framework, and there are also users who turn off this feature for all applications to avoid filling up the memory.

    In this case, the only option would be to download from the official site, install, restart the PC and check again if there is an error.

    Internet Explorer Settings

    If the above steps did not lead to the desired result, then you can try reconfiguring a bit of IE, this will require:


    Component usageActivex

    Does the browser persistently continue to throw an error? In this case, back to the settings in the tab "Security"  lower its level, using the slider to move it to the very bottom.


    A little lower in the same window you can find the button "Other…", click on it, and a new window opens.

    It lists a huge list of parameters, among which the user needs to find everything related to the component and tick the item Prompt in all of them.


    Such a global approach helps in most cases, and the error disappears, but maybe the reason lies in a completely different way.

    For example, in a recently downloaded application or add-on for a browser that prevents it from starting correctly. The easiest way to do this is to reset all browser settings.

    You can also download the Java platform and unzip it to install it. It integrates itself into the system and fixes a possible malfunction in the script.

    Important!When you first enter VTB-24, a pop-up window appears with advice install cryptographic protection module. Be sure to agree, because if you refuse, this in the future can lead to various problems with accessing the site.

    On this page you can find answers to frequently asked questions.

    You can also seek advice from customer support:

    • by e-mail: ;
    • or you can use the video instruction for setting up the VTB24 Business Online system.

    If the error persists after installing the ActiveX component, you must check the following browser settings.

    To install the component correctly, use account  local administrator, use 32-bit Internet Explorer version 11.0 and higher. In Internet Explorer, select “Service”, tab “Internet Options”, in the appeared settings select the tab “Security” and lower the level of security for the zone “Internet” to “Medium” or “Low”. After that, select the “Privacy” tab and uncheck “Block pop-ups”.

    If after the done actions the error persists, and the component is not installed, open local disk  C: \\ WINDOWS \\ system32, search to find the files "mespro.dll", "mespro.sig", "mesproax.dll", "mesproax" and delete them. After deleting the files, you need to refresh the page in the 32-bit Internet Explorer version 11.0 and higher and repeat the installation of the ActiveX component.

    If these actions do not work, you must reset your Internet Explorer. In the 32-bit browser Internet Explorer version 11.0 and higher, select "Tools", the tab "Internet Options", in the settings that appear, select the "Advanced" tab and click the "Reset" button.

    If the standard actions did not lead to a positive result, you must contact your system administrator, as the error may be local in nature.


    In the User’s Personal Account, when requesting a certificate, an error occurs “When creating a key medium for cryptographic information protection 3.1”

    1. The nonexistent path is indicated in the catalog field of the key medium of the CIPF.
      This error means that the path in the line "Directory of the key medium of the cryptographic information protection system" is indicated to a nonexistent directory or medium. It is necessary to check the path in the field "Directory of the key medium of the cryptographic information protection system", the path should be specified to the empty directory.

    2. The path to the directory that is write protected is indicated.
      The path to the directory that is write-protected is indicated in the catalog field of the key medium of the CIPF. You need to check what attributes are in the properties of the directory to which the path for creating key files was specified. To do this, right-click on this directory (folder), select the "Properties" section. On the “General” tab at the bottom there is a section “Attributes”, the attribute “Read Only” should not have a mark: neither a check mark nor a green square. If the attribute “Read only” has a mark, it should be removed, that is, leave the square next to this attribute empty. After that, agree with all the system messages of the computer and click "OK." After changing these parameters in the User’s Personal Account, it is necessary to refresh the page (Ctrl + F5) and specify the path in the line “Directory of the key medium for cryptographic information protection” again.
      Please note that if it is not possible to remove the “Attribute”, this means that administrator has no access and it is recommended to request a certificate for removable media (flash drive).


    In the User’s Personal Account, when saving the certificate to the key medium, “Error during initialization of the cryptographic information protection system” occurs

    The path to the directory that does not contain the “keys” folder and 5 files is indicated in the directory field of the key cryptographic information protection medium: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
      It is necessary to check the path in the field “Directory of key storage medium”, the path should be specified to the root directory with key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist, and the key files are stored on removable media, then the path to the removable medium must be indicated in the line “Directory of key medium for cryptographic information protection”.


    In the User’s Personal Account, when saving the certificate to the key medium, an “Error decoding the secret key” occurs

    The password is incorrectly entered to decrypt the private key.
    1. It is necessary to check the correctness of the password: keyboard layout, case. If remembering the correct password is not possible, you need to request the certificate again, saving it in a clean directory. To work in the VTB24 Business Online system, the new certificate will need to be activated by submitting acts on the replacement of the signature key certificate to the Bank's branch at the place of opening the account.

    2. If the error appears immediately after clicking on the diskette icon (without entering a password for encrypting the secret key), you need to check the structure of the key files. At the time of saving the certificate, the key media directory should contain the following folders and files:

    • the keys directory containing the file 00000001.key;
    • file "masks.db3";
    • file "rand.opq";
    • file "kek.opq";
    • file "mk.db3";
    • file "request.pem".

    If the name of the file in the “keys” folder does not correspond to “00000001.key”, we recommend changing the name of the file, then repeat the procedure for saving the certificate in the User’s Personal Account.

    Attention! You must try to enter a password on the Russian keyboard layout.


    In the User’s Personal Area, when saving the certificate on key medium, the error “Certificate was successfully uploaded” appears, but the CA and CERT folders do not appear

    The path to the “foreign” keys is indicated in the catalog field of the key medium of the CIPF.
      It is necessary to check the path in the field “Directory of key medium for cryptographic information protection”. The path must be specified to the root directory with key files that are received for the user who logged in to Personal Area  user.

    Example: the user’s personal account was logged in under the registration data of the general director, the path to the key catalog for the chief accountant, that is, to the “foreign” keys that do not correspond to the received certificate, is indicated in the line “Directory of key storage medium for SKZI”.


    When saving a certificate, a “Permission denied” error occurs in the User’s Personal Account

    The path to the directory that is write protected is indicated in the directory field of the key medium
      1. It is necessary to check what attributes are in the properties of the directory that contains the user key files. To do this, right-click on the required directory (folder), select the "Properties" section. On the “General” tab at the bottom of the section there is a section “Attributes” - the attribute “Read Only” should not have a mark, no check mark, or a green square.

    2. If the attribute "Read only" has a mark, it must be removed, that is, leave the square next to this attribute empty. After that, agree with all the system messages of the computer and click "OK." After changing these parameters in the User’s Personal Account, it is necessary to refresh the page (using the Ctrl + F5 key combination) and specify the path in the line “Directory of key storage medium of cryptographic information protection” again.



    After receiving a certificate, the icon for printing an act does not appear in the organization’s Personal Account

    1. The client has generated the keys not for all persons indicated on the bank card.
      It is necessary to verify the number of users added to the VTB24 BO system with the data of the signature sample card and the Application for determining the combination of signatures that were submitted to the servicing subsidiary when opening an account. In the event that fewer persons having the right to sign are added in the Personal Account of the organization, then it will not work to print out the commissioning report for the VTB24 Business Online system. All users with the right to sign in accordance with the signature sample card and the Application for determining the combination of signatures must be registered in the system.

    2. The client generated keys for the user with the wrong signature level.
      It is necessary to verify the signature level of the user who was created in the personal account of the organization with the signature level specified in the signature sample card and the Application for determining the combination of signatures.
      When registering an organization in the banking system, an employee of a subsidiary of the Bank enters the levels of user signatures in accordance with the signature sample card and the Application for determining the combination of signatures. If the signature level of the user registered in the organization’s Personal Account does not match the signature level specified by the DO employee during registration of the organization in the system, it will not be possible to print the commissioning report for the VTB24 Business Online system.

    3. When registering an organization in the banking system, bank employees indicated the wrong number of signatures.
    If the required number of users with the correct signature level is added to the organization’s Personal Account in accordance with the signature sample card and the Application for determining the combination of signatures that were submitted to the Bank’s servicing bank when opening an account, but the icon for printing the act does not appear, this means that employees of the bank when registering an organization in the banking system, the wrong number of users or signatures that do not match the card with the sample signatures and the Application for determining the combination of signature NTA.
      To clarify the reasons for the occurrence of this error, you must contact the bank’s service office and clarify these data with employees of subsidiaries.


    After receiving a certificate, the icon for printing an act does not appear in the User’s Personal Account

    To print the acts, you need to exit the User’s Personal Account and enter the Organization’s Personal Account using the TIN and the secret word (the secret word is specified in clause 3 of the Agreement on comprehensive customer service using the VTB24 Business Online system).

    To print the act of putting the system into operation, you need to click the "Act" button in the "Services" section.
      To print the act of putting into effect / termination of the use of the Verification Key Certificate electronic signature  user you need in the "Certificates" section, click the "Printer" button.


    The status of the key certificate "for certification" does not change

    1. It is necessary to check whether the User’s Personal Account is really open.

    2. If the status of the key certificate does not change for more than 1 hour, you must make a new request for the key certificate, saving it in a new folder.


    Multi-Client and Insulated Window Access

    The mode is established by the organization, connected and changed by the employee serving the subsidiary.

    1. “Multi-client” access allows the user in one working session to see the accounts of all organizations in which the user is registered.

    2. The “Isolated window” access allows the user to work and see information on only one organization selected from the proposed list when entering the system.


    Often, users are faced with the problem of confirming personal data during online operations - Cannot sign data. Error description: The object does not support the property or method "Sign". For example, such an error occurs on the web pages of official organizations or financial institutions: zakupki.gov.ru, bus.gov.ru, VTB 24, UIS. Specifically this error  appears when you try to establish an electronic digital signature or when confirming personal data.

    Causes of Sing Error

    An error message indicates problems with Sign.cab. This component is used in the formation of the signature itself and is a very important component. The very causes of the error may be many. The source can be: not installed file  sign.cab, missing or outdated root certificates (CryptoPro, Kontur) for digital signatures, incompatibility of Windows bit depth with a browser, lack of a .NET Framework package and others.

    Error: Object does not support property or sign method

    How to fix Cannot sign data error

    To fix such a crash on Windows 7/8/10, you should take turns to check or complete all the items that will be described below. We have collected all the most common solutions that are provided on the official forums on public procurement, bus.gov.ru and other communities.

    First, check the site on another browser. If you perform operations through a specialized application, then check the settings where you can set another browser for accessing the Network.

    Correctly reinstalling Lanit

    Many advise the first thing to reinstall the appropriate LAN - sign.cab. It is better to download it from the resource on which the failure occurs (contact the support), or from another popular source. Choose the bit depth (x32, x64) that matches your system and browser (!), Which is very important for working in Internet Explorer. Bit depth plays an important role. Further:



    Also worth checking out



    Conclusion

    Most often, the error "The object does not support the property or the Sign method" is a consequence of inadequate bit depth when installing software (LAN, browser, certificates), so be careful this moment. In any case, if you can’t cope with the error, you should turn to the support of the resource, but as practice shows, you can wait for answers there for a very long time.

    Probably, many users working with complex multi-level reporting systems had to deal with a situation when for some reason an incomprehensible error message pops up on the screen like “The object does not support properties or the Sign method”. Consider the main causes of this failure and methods for quickly resolving the problem.

    A message stating that the object does not support the Sign property or method: what is it?

    First of all, note that the average user is unlikely to encounter such problems. An error of the type “Object does not support properties or the method of the Sign sign” mainly appears in highly specialized programs.

    An example is customers like VTB-24, Kontur-External, and others. In general, such applications relate to accounting programs in which you can create special reports. In some cases, the failure “The object does not support properties or the Sign method” can also occur when trying to make an online payment, when viewing these public procurement sites - in general, wherever a confidential operation is required.

    To confirm the legality of such a document or transaction, a special digital sign cab is used. It is with her that problems arise. Roughly speaking, the user's system simply does not recognize it due to some reasons, which will be discussed below, and therefore does not identify the document or transaction as trustworthy.

    Possible reasons for the failure

    Among the many reasons that can lead to such errors, most experts call the lack of some script libraries registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX elements, an outdated version of the .NET Framework, blocking of signatures and sites by antiviruses and a firewall etc.

    In addition, the error "The object does not support the property or the Sign method" (Windows 7, 64 bits) appears exclusively when using the Internet Explorer browser (sometimes a similar type is opened automatically in this browser). Therefore, it is his settings in most cases that can solve the problem. Below are some methods to solve this problem.

    The error "The object does not support the property or the Sign method": what to do first?

    The simplest and most logical solution to this problem is to change the browser normally. Instead of Internet Explorer, you can try opening a document or site in Opera or Google chrome. Even if it automatically opens in Internet Explorer, there is nothing easier than copying the link and pasting it into another browser.


    If the user is dealing with the program, it is worth looking at its settings and changing the default browser.

    To monitor the correct operation, you can also temporarily disable the regular and firewall Windows, and then see if the document or site opens. If everything is fine, the program and the Internet resource will need to be added to the list of exceptions.

    Installation and registration of additional components

    However, the solution to the error "The object does not support properties or the Sign method" is not limited to this alone. Most applications of this type require the installed Microsoft .NET platform in the system. Framework version  2.0 and up.


    Conclusion: you need to download and install the latest release of the package, and then check the functionality.

    In addition, when such a failure occurs in the message, one can often see additional instructions regarding the fact that some components necessary for operation are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation may occur even with installed windows  Script Host. In turn, it is highly likely that the platform itself is not installed correctly. Thus, you must first install this component on behalf of the administrator, and then proceed to register the libraries.


    It is made from command line, which is called through cmd in the menu "Run" (Win + R). For registration, the regsvr32.exe command is used, after which the full name of the file is written in a space (for example, regsvr32.exe jscript.dll). Next, just press the enter key. If anyone does not know, the jscript library is a Java element, and vbscript refers to the Visual Basic libraries.

    Change browser settings

    As for Internet Explorer itself, it is recommended to use a browser version no lower than the seventh, but it is better to download the latest one.

    Another point related to the error “The object does not support properties or the Sign method” is that some add-ons installed in the browser itself may block the definition of electronic signatures. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo, or something else, it is highly recommended that you not only disable them, but delete them altogether.

    Finally, to fix the problem, go to the browser properties section (either from the browser or through the "Control Panel"), find the reliable nodes on the security tab and go to the security level setting, where you need to allow the execution of all ActiveX controls.

    In some cases, it is enough to simply clear the cache and cookies, as well as remove garbage from the user directory. In this case, on the privacy tab, it is advisable to disable the acceptance of all cookies, and then confirm the changes.

    Conclusion

    It remains to say that almost all of the above methods fix the problem quickly and quite simply. Here, failures related to the penetration of malware into the system were not considered, since each user should already understand that protecting the system when working with such specifics should consist of priority tasks.

    When trying to log into the VTB24 client-bank system on the corresponding site, the user may encounter the error “The object does not support the property or the Browseforfolder method”. Usually this problem  occurs when the script Browseforfolder, used by the VTB24 system to select the desired directory by the user, does not work correctly, or conflicts with other software components. In this article I will tell you what the problem is "The object does not support the property or the Browseforfolder method", what are its causes, and how to fix the Browseforfolder error on your PC.

    As I mentioned above, the common cause of the dysfunction is the incorrect operation of the Browseforfolder script (script file) created to allow the user to select the folder he needs.

    The specific causes of the Browseforfolder error may be as follows:

    How to fix the error "The object does not support the property or the Browseforfolder method"

    To solve the problem with Browseforfolder in VTB24 I recommend to do the following:

    1. Download and install on your computer the latest version of Internet Explorer  (version 11.0 and higher). In doing so, make sure that the browser you are installing matches the version of your operating system (). To find the bit depth of your OS, press the Win + Pause keys, and in the window that opens, check the "System Type" parameter;
    2. Run your browser as administrator. Click on the browser icon on the desktop with the right mouse button, and select "Run as administrator";

    3. Install the latest version on your computerNet Framework
    4. Install the “VTB24” cryptographic protection module. If, when an error occurs, the system prompts you to install the “VTB24 Cryptographic Protection Tool” from “ Step up, inc» , click on “Install” (it is recommended to click on the arrow to the right of “Install” and select “For all users” there and confirm the installation.


    5. Please reload the page and try logging in again. If necessary, confirm the operation of the recently installed module by clicking on the “Allow” button in the corresponding notification;
    6. Change browser security settings. Launch a browser, click on the settings icon (gear on the right), select “Browser Properties”. In the window that opens, go to the "Security" tab, and set the security slider to the lowest value. Then go to the “Privacy” tab and uncheck the option “Enable pop-up blocking”;

    7. Check your ActiveX settings in your browser. Select “Browser Properties” again, go to the “Security” tab and select “Other”. In the window that opens, find the "Allow ActiveX Approved Domains Use" option (usually located at the very bottom), and set its value to "Allow";
    8. Delete malfunctioning library files. Go to the main folder of the Windows OS, look for the following files in the System32 or Downloaded Program Files directories:
    • mesproax.dll
    • mespro.dll
    • mespro.sig
    • MessagePRO Class

    If you find them, delete them, restart your computer, and again try to enter the VTB24 client-bank system;

    Mespro error private key not found - remarkable

    Indicators

    Not all malicious and suspicious indicators are displayed. Get your own cloud service or the full version to view all details.

    • Environment Awareness
      • The input sample contains a known anti-VM trick
        details
        "Found VM detection artifact "CPUID trick" in "efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll.bin" (Offset: 92006)
        source
        Extracted File
        relevance
        5/10
    • Environment Awareness
    • External Systems
    • General
      • Contains PDB pathways
        details
        "d:\work64\openssl-0.9.4\OpenSSL\mespro2\Release\mespro.pdb"
        source
        String
        relevance
        1/10
      • Spawns new processes
        details
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckFileSign" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakePSECertificateRequest" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakeCertificateRequest" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,VerifyCertificate" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,VerifyCertificateEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,DecryptAndCheckFileSign" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckFileSignEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,SignFile" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,DecryptAndCheckBufferSign" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckBufferSignEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckBufferSign" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,SignBuffer" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,AddSigner" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,AddRecipient" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakePSECertificateRequestEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakeCertificateRequestEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,NewKeysGeneration" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,NewKeysGenerationEx" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ConvertPrivateKey" (Show Process)
        Spawned process "rundll32.exe" with commandline "%SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ConvertEncodedObject" (Show Process)
        source
        Monitored Target
        relevance
        3/10

    File Details

    All Details:

    mespro.dll

    Filename
    mespro.dll
    Size
    1.2MiB (1223232 bytes)
    Type
    pedllexecutable
    Description
    PE32 executable (DLL) (GUI) Intel 80386, for MS Windows
    Architecture
    WINDOWS
    SHA256
    efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545Copy SHA256 to clipboard

    Resources

    Language
    ENGLISH,RUSSIAN
    Icon
    Sample Icon

    Visualization

    Input File (PortEx)
    PE Visualization

    Version Info

    LegalCopyright
    Copyright Signal-COM, JSC, 2000, 2013.
    InternalName
    MESPRO3
    FileVersion
    3, 2, 0, 3
    CompanyName
    Signal-COM, JSC
    ProductName
    Message-PRO
    ProductVersion
    3, 2, 0, 3
    FileDescription
    Message protection library (CMS)
    OriginalFilename
    mespro.dll
    Translation
    0x0409 0x04b0

    File Sections

    DetailsNameEntropyVirtual AddressVirtual SizeRaw SizeMD5Characteristics
    Name
    .text
    Entropy
    6.59718202688
    Virtual Address
    0x1000
    Virtual Size
    0xd0b2c
    Raw Size
    0xd1000
    MD5
    727038ec7bd4386713af1102aa5adce1
    .text6.597182026880x10000xd0b2c0xd1000727038ec7bd4386713af1102aa5adce1-
    Name
    .rdata
    Entropy
    5.75847475004
    Virtual Address
    0xd2000
    Virtual Size
    0x37cd4
    Raw Size
    0x38000
    MD5
    d025f43315bea9a177f88ac51b8f2f37
    .rdata5.758474750040xd20000x37cd40x38000d025f43315bea9a177f88ac51b8f2f37-
    Name
    .data
    Entropy
    5.74974987913
    Virtual Address
    0x10a000
    Virtual Size
    0x2a604
    Raw Size
    0x14000
    MD5
    47c99402aab8eda360c2cd1c4f5ffb7e
    .data5.749749879130x10a0000x2a6040x1400047c99402aab8eda360c2cd1c4f5ffb7e-
    Name
    .rsrc
    Entropy
    2.16927142865
    Virtual Address
    0x135000
    Virtual Size
    0x8d8
    Raw Size
    0x1000
    MD5
    b312db1de657802a76694cd7db0cab4e
    .rsrc2.169271428650x1350000x8d80x1000b312db1de657802a76694cd7db0cab4e-
    Name
    .reloc
    Entropy
    6.09022748002
    Virtual Address
    0x136000
    Virtual Size
    0x9ecc
    Raw Size
    0xa000
    MD5
    4b22aee703904b8cdcffccfcba86438d
    .reloc6.090227480020x1360000x9ecc0xa0004b22aee703904b8cdcffccfcba86438d-

    File Imports

    No API names/ordinals defined for this module import

    File Certificates

    Screenshots

    Loading content, please wait...

    Hybrid Analysis

    Tip: Click an analysed process below to view more details.

    Analysed 48 processes in total (System Resource Monitor).

    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,RandomInitEnd (PID: 4052)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckFileSign (PID: 4084)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakePSECertificateRequest (PID: 1184)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakeCertificateRequest (PID: 2116)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,VerifyCertificate (PID: 1792)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,VerifyCertificateEx (PID: 2208)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,DecryptAndCheckFileSign (PID: 936)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckFileSignEx (PID: 2292)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,SignFile (PID: 2324)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,DecryptAndCheckBufferSign (PID: 2344)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckBufferSignEx (PID: 2372)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,CheckBufferSign (PID: 1104)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,SignBuffer (PID: 2824)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,AddSigner (PID: 2840)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,AddRecipient (PID: 2816)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakePSECertificateRequestEx (PID: 2924)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,MakeCertificateRequestEx (PID: 2732)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,NewKeysGeneration (PID: 3264)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,NewKeysGenerationEx (PID: 2536)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ConvertPrivateKey (PID: 3144)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ConvertEncodedObject (PID: 3284)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,ChangePrivateKeyPassword (PID: 3292)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7TypeFile (PID: 2680)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7TypeFileEx (PID: 2588)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7TypeBuffer (PID: 2796)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7TypeBufferEx (PID: 1880)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7Param (PID: 3396)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7SignatureTime (PID: 3372)
    • rundll32.exe %SAMPLEDIR%\efce36c6974c789d9d5f65785a318fb45e33d290dc4b626633e5c6b8f4e23545.dll,GetPKCS7SignatureIssuer (PID: 2764)

    Error: "Failed to load module capicom.dll" Error: "The capicom object was not installed"

    Errors from http://sberbank-ast.ru when logging in with an Electronic Digital Signature)

    Solving these problems in 5 minutes. (Your attention is given to two methods, manual and automatic.) If the error persists in the automatic solution after installing the first component, use method No. 2 and write in the comments if you have any questions.


    Automatic registrationcapicom_ 2.1.0.2 librariesMandatory component for working with EDS capicom_2.1.0.2_sdk

    If after installing the auto-installer you still get an error on platforms using the capicom.dll librariesyou need to remove previously installed libraries, go to the registry using the regedit command and delete all keys with an index capicom.dll. After that, restart the workstation and proceed to the procedure for manually installing the library according to the scheme described below. Current library as of January 10, 2012 v2.1.0.2

    To install capicom.dll on Windows (XP), follow these steps:

    Manual registration of the installation of the capicom_ 2.1.0.2 library download the archive to unpack to C:\WINDOWS\system32\ (capicom.dll) . After placing the library in the desired directory, execute in the command line C:\WINDOWS\system32\regsvr32 capicom.dll

    For installation CAPICOM.dll on Windows Vista, Windows 7, Windows 8, Windows 8.1do the following:

    1. Download the file

    2. Unpack to "C:\windows\syswow64" directory

    3. Register the dll library, for this, in the command line (Start - Run), enter: c:\windows\syswow64\regsvr32.exe capicom.dll

    4. To create a vault, download the CreateOP file

    5. Unzip the file and copy the files from the folder

    6. Go to C:\WINDOWS\syswow64\... and paste the copied files with file replacement

    7. Run the CreateOP.bat file (if you do not see the ".bat" extension, then you need to run the file, which is displayed as "MS-DOS Batch File")

    8. After running the file, a window should appear, click OK in it

    9. In the next window, click OK again

    All domain names with which you work through capicom must be added to trusted hosts in the browser properties!!! If this is not done, the error: "Failed to load module capicom.dll" and the error: "Capicom object not installed" may appear regardless of the presence of Capicom in the system.!!!

    Finding reliable and honest online casinos requires a lot of free time, especially when it comes to beginners. It is necessary to evaluate the transparency of the gaming club, online reputation, feedback from other users, payout speed and many other performance factors. To save the players from a similar fate, we have compiled casino rating , which have been thoroughly tested and confirmed their own honesty and good returns on slot machines.

    Our rating of the best casinos

    You no longer need to spend personal time checking the reliability of the institution. Experienced analysts who specialize in gambling and spend dozens of hours in casinos every month have made their own objective assessment of the work of gaming clubs. They analyzed hundreds of establishments to ultimately offer users the best platforms available on the Internet.

    The initial list of clubs was quite large, but in the process of analysis dubious and unreliable institutions fell away. For example, the presence of a fake license, the absence of certificates for slots, the substitution of the server in the slot machine, and much more serve as a warning to experts. Even one factor that allows you to doubt the honesty of the casino is a reason for exclusion from the rating.

    In addition to a superficial analysis of gaming platforms, information about establishments on the Internet is checked. Reputation in the network, reviews of current and former players, the presence of conflict situations, casino scandals and ways to solve problems from the creators are taken into account in the analysis. Particular attention is paid to young clubs with up to 1-2 years of experience.

    How is the casino rating compiled and who gets there?

    For creating rating of licensed casinoswe attract experienced gamblers and analysts with over 10 years of experience in the industry. Thanks to their knowledge, they easily weed out fraudulent clubs, and then conduct a thorough analysis of the remaining establishments. The result is a small list of reliable casinos where you can safely play without fear for the honesty of the results and payouts.

    • availability of a license from the gambling regulator and the chosen jurisdiction for registration;
    • platform security, which guarantees the confidentiality of data and payment information;
    • selection of licensed software from reliable providers, whose work cannot be interfered with;
    • the presence of a Russian-language version for greater convenience of users from Russia and the CIS countries;
    • support service, including the schedule of its work, the speed of responses, the quality of problem resolution;
    • withdrawal of money without additional delays or verifications, as well as options for receiving money and the speed of processing transactions;
    • bonus programs for new and regular users, availability of tournaments, lotteries, periodic promotions;
    • payment systems that affect the convenience of customers to replenish an account and withdraw winnings.

    This is just a small list of current requirements that are evaluated by experts. Each criterion receives its own coefficient of importance, which is taken into account when summing up the final result.

    What is a licensed casino?

    Casino Rating , indicating the honesty and transparency of the operation of gaming platforms, may consist exclusively of establishments with valid operating licenses. Legitimate clubs are required to pass regulatory scrutiny and comply with all of their rules in order to be approved.

    Just mentioning the presence of a license on the site is not enough. Experts understand that scammers can use logos to deceive naive users, so they analyze the information themselves. To do this, go to the official website of the regulator and confirm the information using the document number or the name of the legal entity. If there is no license information, then it is a fake.

    Analysts also use technical analysis to check licensed software. With the help of developer tools, they get access to information about the data transfer server. If the casino uses the official portal of the software provider, then the software is honest and legal. This means that it is impossible to interfere in its work and twist the final results.

    How is casino honesty determined?

    It is quite difficult to independently assess the honesty of a gaming club, which is due to the amount of resources and knowledge available. Before inclusion of establishments inrating of honest casinos, analysts conduct a thorough check of many factors:

    • the regions where the players are accepted from, as prohibited jurisdictions speak volumes;
    • withdrawal limits that limit one-time transactions, as well as the daily, weekly and monthly amount of transactions;
    • availability of information about KYC and AML, which indicates compliance with the requirements of the legislation on the honesty and legality of the origin of money;
    • a reputation that confirms the honesty and reliability of the club and the absence of high-profile scandals or problems;
    • the duration of the work, allowing you to fully evaluate the history of the online resource, including all the advantages and disadvantages;
    • the presence of a regulator and compliance with its rules, which increases the chances of fairness.

    The license and the regulator are quite an important criterion, but this does not give a 100% guarantee of honesty. Only clubs that allowed players to get big winnings and jackpots, gave gifts for lotteries and tournaments, can count on such a title.

    Varieties of slot machines

    The number of slots, machines and other types of gambling entertainment says a lot about the institution. Some clubs cooperate with only a few software providers, but receive popular and new game offers from them, while others expand the network of partnership agreements and invite a huge number of brands to cooperate. The more slot machines are presented on the gaming platform, the easier it is for the client to choose the slot they like.

    But rating of licensed casinostakes into account not only the variety of games, but also their quality. Reliable gaming establishments use exclusively licensed software that has been tested for honesty and security. Such machines allow you to count on a return of up to 98%, and you cannot interfere in their work and tweak the algorithm for generating results.

    To be frank, all sites are aimed at making a profit. Even if one of the players wins the jackpot, the casino remains in the black in the long run. But only honest clubs allow users to get a big jackpot and withdraw it to a real account. This is what distinguishes licensed online casinos from fraudulent projects.

    Bonus policy

    Create a casino rating without taking into account the bonus policy is impossible. All gaming clubs use promotions and gifts to attract new and retain existing customers. But some institutions act quite cunningly, creating hidden conditions for wagering or accruals, setting unrealistic wagering conditions ranging from x60-100, which are almost impossible to fulfill.

    The standard set of incentives consists of the following categories:

    1. No deposit bonus for welcoming new customers - awarded for confirmation of email address and phone number. As a reward, free money or free spins on slot machines with a mandatory wagering condition are used.
    2. Registration gift - free spins or multipliers of the amount of replenishment of the account for 1-5 deposits from the moment of creating a personal profile. The exact amount of the bonus and the maximum limits are set individually by each club.
    3. Loyalty program - various user status systems that affect the size of the weekly cashback, the availability of personal terms of service, individual gifts, a favorable exchange rate of internal currency for money, and much more.
    4. Promo codes are periodic promotions from gaming clubs that distribute gift certificates for free spins, no deposit bonuses or account multipliers for everyone.

    Russian-language casinos

    Composing rating of the best casinos in 2020, the presence of the Russian language on the platform is taken into account. The Russian-language interface allows users from Russia, Belarus, Ukraine and the CIS countries to easily deal with registration, login, account replenishment and other features of the platform. It also confirms that the institution is focused on Russian-speaking users, offering them unique bonuses and support.

    The work of the support service is taken into account. Most gambling clubs provide assistance to clients exclusively in English, which makes communication difficult. You need to use a translator or contact knowledgeable people to make a request and understand the support response. Therefore, the rating includes only those online clubs that advise clients in support chats and by phone in Russian.

    The Russian-language interface in the casino will allow you to understand the user rules of the platform without additional effort, study bonus offers and the features of their accruals, wagering, take part in tournaments and lotteries without any doubt about the correctness of the actions.

    Casino with fast withdrawals

    Particular attention is paid to the speed of payouts in online casinos. Some clubs offer withdrawals to bank cards and e-wallets within a few hours, and for VIP clients they process requests instantly. Others use manual processing of applications on working days according to a special schedule, so payments can be delayed up to 1-3 business days from the moment the application is made. To save users from a long wait, createdfast withdrawal casino rating.

    It consists exclusively of those institutions that promptly consider all applications and do not create obstacles for receiving money. Not only the speed of transfers is taken into account, but also the absence of problems when requesting large payouts or money transfers after winning the jackpot, a big jackpot. Only honest establishments can guarantee the fairness of payments and the absence of problems with payments.

    It also analyzes the available payment systems for deposits and requests for money. Standard sites support a minimal number of ways, but progressive clubs are constantly analyzing trends to integrate new technical solutions.

    The main payment systems in online casinos:

    • bank cards MIR, MasterCard, Visa;
    • electronic wallets QIWI, Yandex, Webmoney, Neteller, Skrill and others;
    • mobile payments Beeline, MegaFon, MTS, TELE2;
    • Russian internet banking;
    • popular cryptocurrencies including Bitcoin, Ethereum, Litecoin.

    User technical support service

    An important factor that was taken into account in order to createrating of honest casinos- Availability of customer support service and the quality of its work. Reliable establishments take care of their own client base, so they organize special telephone lines, as well as online chats for prompt response to user questions and solving their problems.

    Analysts used phone lines, live chats, and email contacts to analyze support. At different times of the day, the site staff received various questions or requests to deal with technical problems. After that, an assessment of the quality of their work was carried out, which included the following factors:

    • speed of providing answers;
    • whether the consultant solves the problem and how much time it took;
    • literacy of answers and the presence of Russian-speaking employees in support.

    If the casino does not have Russian-speaking operators, we recommend using an online translator from Google to translate questions and answers of consultants.

    findings

    Before registering in an online club, you need to analyze the reliability, transparency of its work, as well as check the reputation and reviews on the network. Instead, we suggest usingrating of honest casinoscompiled by experienced gamblers. With the help of their own experience, they rejected dozens of suspicious gaming clubs, leaving the best establishments of 2020 in the list.

    When trying to log in to the VTB24 client-bank system on the corresponding site, the user may encounter the error "The object does not support the Browseforfolder property or method." Usually this problem occurs when the Browseforfolder script used by the VTB24 system to select the desired directory by the user does not work correctly or conflicts with other software components. In this article, I will tell you what the “Object does not support the Browseforfolder property or method” problem is, what its causes are, and how to fix the Browseforfolder error on your PC.

    The essence and causes of the problem with Browseforfolder

    As I mentioned above, the common cause of dysfunction is the incorrect operation of the Browseforfolder script (script file), created to implement the user's selection of the folder he needs.

    The specific causes of the "Browseforfolder" error may be as follows":

    How to fix "Object does not support property or method Browseforfolder" error

    To solve the problem with Browseforfolder in VTB24, I recommend doing the following:

    1. Download and install the latest version of Internet Explorer on your computer(versions 11.0 and above). At the same time, make sure that the installed browser matches the version of your operating system (). To find out the bit depth of your OS, press the Win + Pause keys, and in the window that opens, check the "System Type" parameter;
    2. Run your browser as administrator. Click on the browser icon on the desktop with the right mouse button, and select "Run as administrator";

    3. Install the latest version on your computer Net Framework ;
    4. Install the VTB24 cryptographic protection module. If, when an error occurs, the system prompts you to install in the browser "VTB24 cryptographic protection tool" from "Step Up, Inc", click on "Install" (it is recommended to click on the arrow to the right of "Install" and select "For all users" there) and confirm the installation .

    5. Reload the page and try logging in again. If necessary, confirm the operation of the newly installed module by clicking on the "Allow" button in the corresponding notification;
    6. Change your browser security settings. Launch the browser, click on the settings icon (gear on the right), select "Internet Options". In the window that opens, go to the "Security" tab, and set the security slider to the lowest value. Then go to the "Privacy" tab and uncheck the "Enable pop-up blocker" option;

    7. Check the ActiveX settings in your browser. Select "Internet Options" again, go to the "Security" tab and select "Custom". In the window that opens, find the "Allow the use of ActiveX approved domains" option (usually located at the very bottom), and set its value to "Allow";
    8. Remove incorrect library files. Go to the main Windows OS folder, look in the System32 or Downloaded Program Files directories for the following files:
    • mesproax.dll
    • mespro.dll
    • mespro.sig
    • MessagePRO Class

    If found, delete them, restart your computer, and try again to log into the VTB24 client-bank system;

    Conclusion

    If an error occurs in VTB24 - “an object does not support a property or method”, you should use the set of tips that I listed above. Pay special attention to running your browser as an administrator, as well as deleting the files I mentioned in the corresponding directories of the Windows OS. The implementation of these tips will allow you to correct the error in question, thereby ensuring the stable operation of the VTB24 client-bank system on your PC.

    On this page you can find answers to frequently asked questions.

    You can also contact customer support for advice:

    • or you can use the video instruction on setting up the VTB24 Business Online system.

    If the error persists after installing the ActiveX component, check the following browser settings.

    We have documented the answers to the most frequently asked questions to give you a quick and easy way to find answers directly. Access in the "Information" section is allowed for each user. Registration is not required. In some tray applications, you will also find the exact version.

    Running a Service as a Restricted User

    The files can be found in directories.

    Error message: access denied

    This authentication option can only be selected if the system is running as an "application" and not as a "service". Otherwise, it's best to set up a user with administrative rights and a password and run the application as that user.

    To install the component correctly, you must use a local administrator account and use a 32-bit Internet Explorer version 11.0 or higher. In the Internet Explorer browser, select "Service", the "Internet Options" tab, in the settings that appear, select the "Security" tab and lower the security level for the "Internet" zone to "Medium" or "Low" level. After that, select the "Privacy" tab and uncheck "Block pop-up windows".

    Callbacks for data exchange do not pass from the server to the client. This may have different reasons. The problem is often related to the user context under which the server is running. Therefore, it is best to set up a user with administrative rights and a password and run the application under this user.

    Insert your own web pages to visualize the values

    The configuration of all other interfaces can be found in the registry under the following registry keys.

    Error message in traceback: "Could not execute in loop"

    You can open them via the "Show Web Pages" menu item on the taskbar. On the website, you must be logged in as an administrator.

    If after the above steps the error persists and the component is not installed, you need to open the local disk C:\WINDOWS\system32, search for the files "mespro.dll", "mespro.sig", "mesproax.dll", "mesproax" and delete them. After deleting the files, you need to refresh the page in 32-bit Internet Explorer version 11.0 and later and reinstall the ActiveX component.

    The refresh rate must be no less than the average of the respective group on that page. As soon as the client writes a value to the corresponding data point, the cache is filled with data and the quality is changed to level. Otherwise, non-existent elements will be available. A quick test of the currently selected connection in the configurator is available using the "Test" button.

    Error message: Timeout

    Only this should always be present. Other parts are optional. This functionality is mainly used in gateways. This part of the syntax is optional. The default value is "255". This requires a registry entry.

    The registry message must be acknowledged with "Yes".

    If these steps do not work, you need to reset the settings of your Internet Explorer browser. In the 32-bit Internet Explorer version 11.0 and higher, select "Tools", the "Internet Options" tab, in the settings that appear, select the "Advanced" tab and click the "Reset" button.

    If the standard actions did not lead to a positive result, you must contact the system administrator, since the error may be local.

    Change the station address using the configurator

    After that, the system must be restarted. Change the value to decimal and enter the desired port address. The slave can now be reached at the new address.

    Why unlicensed servers are shorter than 72 hours

    There can be only one reason for this.

    In any case, you need to check the time in the log to see if the server is really 72 hours less or less. It can no longer work and no longer provides any data. This has been fixed in newer versions. Now -1 is output for a perfect connection.

    In the user's Personal Account, when requesting a certificate, an error occurs "When creating a key carrier of CIPF 3.1"

    1. A non-existent path is specified in the directory field of the CIPF key carrier.
    This error means that the path in the line "CIPF key carrier directory" is specified to a non-existent directory or carrier. It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to an empty directory.

    A correctly entered license "disappears"

    Although you can enter the same code again and unlock his product again, but after resuming the exit and launching the program, the activation disappeared again. The recorded activation code is saved. Another advantage over the 32-bit architecture is that more than four gigabytes of memory can be directly addressed, allowing high-memory applications such as video processing systems and databases to be used, provided they are programmed for a 64-bit system. In other applications, especially office applications, there are subjectively no speed advantages.

    2. The path to the directory is specified, which is write-protected.
    The directory field of the CIPF key carrier contains the path to the directory, which is write-protected. It is necessary to check which attributes are in the properties of the directory to which the path was specified for creating key files. To do this, right-click on this directory (folder), select the "Properties" section. On the “General” tab, there is a “Attributes” section at the bottom, the “Read Only” attribute should not have a mark: neither a checkmark nor a green square. If the "Read Only" attribute has any check mark, it should be unchecked, that is, the square next to this attribute should be left empty. After that, agree with all the system messages of the computer and click the "OK" button. After changing these parameters in the User's Personal Account, it is necessary to refresh the page (Ctrl+F5) and specify the path in the "CIPF key carrier directory" line again.
    Please note that if you cannot remove the "Attribute", this means that there is no administrator access and it is recommended to request a certificate for removable media (flash drive).

    How to set up redundant connections to the server?

    If no path is specified in the configuration directory, otherwise at the specified location. Local data points: The name and path are always associated with the main configuration file. Subscription files: name and path are always in the main configuration file associated filter file: name and path are always associated with the main configuration file.

    • Location: depends on the operating system.
    • Task files: The name and path are always associated with the main configuration file.
    • The filter file is named after the server connection name.
    For backup, use the "Save" or "Restore" function in the configurator.

    In the User's Personal Account, when saving a certificate to a key carrier, an "Error initializing CIPF" occurs

    The CIPF key carrier directory field contains the path to the directory that does not contain the “keys” folder and 5 files: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
    It is necessary to check the path in the field "Key carrier directory of the CIPF", the path must be specified to the root directory with the key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist, and the key files are stored on removable media, then in the line "CIPF key media directory" you must specify the path to the removable media.

    The following general licensing options are available. All supported features are active with the following licenses. The following number of connections to the server should be available. However, the configurator only shows the license points used by the actual configuration.

    Installing and registering optional components

    How to fix Cannot sign data error

    To fix such a failure on Windows 7/8/10, you should check or follow all the points in turn, which will be described below. We have collected all the most common solutions that are given on the official public procurement forums, bus.gov.ru and other communities.

    First, let's test the site on a different browser. If you are performing operations through a specialized application, then check the settings, where set a different web access browser.

    Correctly reinstall Lanit

    Many advise first of all to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource on which the failure occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), which is very important for working in Internet Explorer. Bitness plays an important role. Further:

    Also worth checking out

    Conclusion

    Most often, the error “The object does not support the Sign property or method” is the result of inappropriate bit depth when installing software (lanita, browser, certificates), so pay attention to this moment. In any case, if you can’t cope with the error, you should contact the resource support, but as practice shows, you can wait for answers there for a very long time.

    This information will be useful to customers of banks that are part of the VTB Group. Occasionally, you encounter the following problem: when you log into the Internet bank, the following message appears on the computer screen: “Error: object does not support properties or the Browseforfolder vtb method”, what should I do in this case? Let's try to understand this in more detail.

    The essence and causes of the problem with Browseforfolder

    Most often, this situation is faced by legal entities. Consider the main factors in the emergence of such a situation.

    1. The reason may be simple. First of all, you need to check access to the server from which you are receiving the Internet resource. If there is no connection, then try to fix this problem. Contact the provider and make a request to restore the access channel.
    2. Sometimes there is no contact between connecting nodes, which can cause an error. However, this happens extremely rarely.
    3. In some situations, there are discrepancies between the ranks of the Windows OS of the computer and the application software for online viewing of the bank's web page.
    4. The most common cause of failure is a conflict between the Browseforfolder security cryptographic script and certain ActiveX control settings that are the building blocks for a client/server application.
    5. There are situations when an error appears due to an outdated software shell (Framework).
    6. Another factor is that the browser settings are incorrectly selected.
    7. User scripts in the browser (JavaScript) do not function correctly.

    Step by step troubleshooting method

    Consider the procedure that will help eliminate the cause of this situation.

    1. Make sure your search and viewer software is up to date. Without this, it is impossible to move on. The most commonly used browser is Internet Explorer, which is already built into Windows. It is constantly being modified - new versions appear periodically. If you do not want to change the original browser to another more modern one, then update its version to a newer one. You can download the latest version of IE from the official Microsoft website.
    2. After updating the appropriate browser, try to log in again to the bank's Internet resource. You need to start the browser on behalf of "admin". You need to click the "Start" button, select "All Programs" in the menu, then Internet Explorer. Next, by right-clicking on the mouse, select "Run as administrator" from the proposed list.
      This is because only "admin" has full access to everything. This way you will be able to empower your user.
    3. If you have ruled out the previous situation, but the error continues to appear on the screen, continue to the next step. Check the Framework shell version. You can have access to the necessary resources and use the offered banking services only if at least version 3.5 is installed. In order to avoid all kinds of conflict situations in the future, it is better to install a newer version 4.5 and higher. Many users turn off the automatic update feature to reduce the load on the PC's memory. Older computers may not have this feature at all. Your task is to download the update for NET Framework on the official website, install it, and restart your computer.

      Try again to contact the bank.
    4. If that doesn't help, reconfigure IE. Click the "Start" button, select "Control Panel". Next, click "Internet Options", then the "Security" tab. Add the desired node to the "Trusted sites" section and save the last changes.
    5. All done, but the error appears. Try changing the ActiveX settings. To do this, open the "Security" tab again. Move the slider down to lower the security level. In the same window, click the "Other ..." button. The parameters are listed in a new window. Select those related to ActiveX and check the "Prompt" checkbox everywhere.
    6. Another way allows you to fix problems in the user script of the browser. You must first download the platform itself (JavaScript). Then open the archive and install again.

    We hope that this information will be useful to you, and you will quickly eliminate all failures when working with the program from VTB Bank.

    Research on medical practices (ROMP) includes medical record reviews, comparative effectiveness research, quality improvement interventions, and point-of-care randomization, and may improve the efficiency, quality, and cost-effectiveness of medical care.

    In a study by Maureen Kelly and colleagues recently published in The American Journal of Bioethics, researchers found that patients may not fully understand the rationale for ROMP or the extent to which this type of research already exists. Patients care most about how risks and consent are managed and communicated within the physician-patient relationship, view research as separate from usual care, and place their trust in their physician, whom they rely on to identify and filter risks.

    Because current approaches to oversight, risk assessment, and informed consent are poorly suited to ROMP, the authors suggest a model of Shared Decision Making (SDM) as an approach to disclosure, consent, randomization and data sharing. With SDM, the physician engages the patient in the decision-making process and encourages conversations regarding the uncertainty of treatment options.

    In a related commentary, Dr. Jeremy Sugarman urges consideration of the appropriateness of this analytic frame for ROMP due to the important differences between the primary aims of research and clinical care: in research the primary goal to generate information, while for clinical care, the primary goal is to benefit patients.

    Reference: Kelley M, James C, Alessi Kraft S, et al. Patient Perspectives on the Learning Health System: The Importance of Trust and Shared Decision Making. 2015;15:4–17. PMID: 26305741. doi: 10.1080/15265161.2015.1062163.For more information on RoMP, see the Grand Rounds Presentation from December 2014: A RoMP through the Empirical Ethics of Pragmatic Clinical Trials

    The object does not support the sign method. Also worth checking out. Correctly reinstall Lanit

    On this page you can find answers to frequently asked questions.

    You can also contact our customer support for advice:

    • by e-mail: ;
    • or you can use the video instruction on setting up the VTB24 Business Online system.

    If after installing the ActiveX component the error persists, you need to check the following browser settings.

    To install the component correctly, you need to use a local administrator account, use a 32-bit browser. Internet Explorer  version 11.0 and higher. In Internet Explorer, select "Service", the "Internet Options" tab, in the settings that appear, select the "Security" tab and lower the security level for the "Internet" zone to "Medium" or "Low" level. After that, select the “Privacy” tab and uncheck the “Block pop-ups” box.

    If after the done actions the error persists and the component is not installed, you need to open local disk  C: \\ WINDOWS \\ system32, by searching, find the files “mespro.dll”, “mespro.sig”, “mesproax.dll”, “mesproax” and delete them. After deleting the files, you need to refresh the page in a 32-bit Internet Explorer browser version 11.0 and higher and repeat the installation of the ActiveX component.

    If these actions fail, you need to reset your Internet Explorer settings. In the 32-bit Internet Explorer browser version 11.0 and higher, select "Tools", the "Internet Options" tab, select the "Advanced" tab in the settings that appear, and click the "Reset" button.

    If the standard actions did not lead to a positive result, it is necessary to contact the system administrator, since the error may be local in nature.


    When requesting a certificate, the error “When creating key media SKZI 3.1” occurs in the Personal Account

    1. In the catalog field key carrier  SKZI specified non-existent path.
      This error means that the path in the line “Catalog of the key carrier of SKZI” is indicated to a non-existent catalog or carrier. It is necessary to check the path in the “Catalog of key carrier of SKZI” field, the path must be specified to an empty directory.

    2. The path to the directory that is write-protected.
    The path to the directory that is write-protected is indicated in the directory field of the key carrier of the SKZI. It is necessary to check which attributes are in the properties of the directory to which the path was specified for creating key files. To do this, right-click on this directory (folder), select the "Properties" section. On the General tab at the bottom there is an Attributes section, the Read Only attribute should not have a mark: neither a check mark nor a green square. If the “Read Only” attribute has any mark, it should be removed, that is, leave the square next to this attribute blank. After that, agree with all the system messages of the computer and click "OK". After changing these parameters in the Personal Account of the User, you need to refresh the page (Ctrl + F5) and specify the path in the line “Catalog of the key carrier of SKZI” again.
      Please note, if the Attribute cannot be removed, this means lack of administrator access and it is recommended to request a certificate for removable media (flash drive).


    When the certificate is saved on the key carrier, an error occurs during the initialization of the MEPP in the Personal Account

    The path to the directory that does not contain the “keys” folder and 5 files: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
      It is necessary to check the path in the field “Key carrier of SKZI” field, the path must be specified to the root directory with the key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist, and the key files are stored on removable media, then in the line “Catalog of key media SKZI” you must specify the path to the removable media.


    When you save the certificate to the key carrier, an “Error while decoding the secret key” occurs in your Personal Account.

    Incorrect password is entered to decrypt the secret key.
      1. It is necessary to verify the correctness of the password: keyboard layout, register. If you remember the correct password is not possible, you must re-request the certificate, storing it in a clean directory. To work in the “VTB24 Business Online” system, a new certificate will need to be activated by submitting acts on replacing the signature key certificate to the Bank’s branch at the place of opening the account.

    2. If the error appears immediately after clicking on the “diskette” icon (without entering the password to encrypt the secret key), you need to check the structure of the key files. At the time of saving the certificate, the key media directory should contain the following folders and files:

    • the “keys” directory containing the file “00000001.key”;
    • the file “masks.db3”;
    • rand.opq file;
    • file "kek.opq";
    • file "mk.db3";
    • file "request.pem".

    If the file name in the “keys” folder does not correspond to “00000001.key”, we recommend changing the file name, then repeating the procedure for saving the certificate in the Personal Account.

    Attention! You must try to enter the password on the Russian keyboard layout.


    When you save the certificate on the key carrier, the “Certificate successfully uploaded” error occurs in the Private user box, but the CA and CERT folders do not appear

    The path to the “alien” keys is indicated in the field of the key carrier's catalog.
      It is necessary to check the path in the "Catalog of the key carrier of SKZI". The path must be specified to the root directory with the key files that are received for the user, under which the login is made Personal Area  user

    Example: the entrance to the user's personal account is made under the registration data of the CEO, in the line “Catalog of the key carrier of SKZI” the path to the catalog of keys for the chief accountant is specified, that is, to “alien” keys that do not correspond to the received certificate.


    In the Personal Office, when you save the certificate, the error "Permission denied" occurs

    The path to the directory that is write-protected
      1. You need to check which attributes are in the properties of the directory that contains the user's key files. To do this, right-click on the desired directory (folder), select the "Properties" section. In the “General” tab at the bottom of the section there is an “Attributes” section - the “Read Only” attribute should not have a check mark, a check mark, or a green square.

    2. If the “Read Only” attribute has any mark, it must be removed, that is, leave the square next to this attribute blank. After that, agree with all the system messages of the computer and click "OK". After changing these parameters in the User Dashboard, you need to refresh the page (keyboard shortcut Ctrl + F5) and specify the path in the line “Catalog of key carrier SKZI” again.



    After receiving the certificate, the icon for printing the certificate does not appear in the Dashboard of the organization

    1. The client has generated keys not for all persons indicated in the bank card.
      It is necessary to verify the number of users added to the VTB24 BO system with the data of the signature sample card and the Statement on the determination of the combination of signatures that are provided to the servicing DL when opening the account. In the event that fewer signatories are added to the personal account of the organization, then printing out the act of commissioning the VTB24 Business Online system will fail. The system must register all users who have the right to sign in accordance with the signature sample card and the Statement on the determination of the combination of signatures.

    2. The client has generated keys for the user with the wrong signature level.
      It is necessary to verify the signature level of the user, which was created in the Personal Account of the organization, with the signature level specified in the signature sample card and the Statement on the definition of a combination of signatures.
      An employee of Bank DOs when registering an organization in the banking system enters the levels of users' signatures in accordance with the signature sample card and the Statement on the determination of a combination of signatures. If the signature level of the user registered in the Personal Account of the organization does not correspond to the signature level specified by the DO employee when registering the organization in the system, print the commissioning certificate of the VTB24 Business Online system fails.

    3. When registering an organization in the banking system, bank employees indicated an incorrect number of signatures.
      If the required number of users with the correct signature level is added to the personal account of the organization in accordance with the signature sample card and the Statement on determination of the combination of signatures that are provided to the servicing DO of the Bank when opening an account, but the icon for printing the act does not appear, this means that when registering an organization in the banking system, they indicated an incorrect number of users or signatures that do not correspond to the sample signature card and the Statement on the determination of the combination of signatures NTA.
      To clarify the causes of this error, it is necessary to contact the servicing office of the bank and clarify these data with the DO staff.


    After receiving the certificate, the icon for printing the certificate does not appear in the Personal Area

    To print the acts, you need to exit the user's Personal Account and enter the Personal Account of the organization using the TIN and secret word (the secret word is specified in clause 3 of the Agreement on Comprehensive Customer Service using the VTB24 Business Online system).

    To print the act of putting the system into operation, you need in the "Services" section to click the "Act" button.
      To print the enactment / cancellation act of the Certificate of use of the verification key certificate electronic signature  user you need in the section "Certificates" click "Printer".


    The status of the certificate key "on certification" does not change

    1. It is necessary to check whether the user's personal account is open.

    2. If the status of the key certificate does not change for more than 1 hour, it is necessary to make a new request for the key certificate, saving it to a new folder.


    Access "Multi-client" and "Isolated window"

    The mode is set according to the organization, connected and changed by the employee of the maintenance department.

    1. Access “Multi-client” allows the user to see the accounts of all organizations in which the user is registered in one working session.

    2. Access “Isolated window” allows the user to work and see information on only one organization selected from the list provided upon logging on to the system.


    Often, users are faced with the problem of confirming personal data in online transactions - Cannot sign data. Error description: The object does not support the “Sign” property or method. For example, such an error occurs on the web pages of official organizations or financial institutions: zakupki.gov.ru, bus.gov.ru, VTB 24, EIS. Specifically this error  appears when trying to install an EDS or when confirming personal data.

    Causes of Sing Error

    An error message indicates problems with Sign.cab. This component is used in the formation of the signature itself and is a very important component. The very causes of the error may be many. The source can be: not installed file  sign.cab, missing or outdated root certificates (CryptoPro, Contour) for digital signature, incompatibility of Windows bit with browser, lack of a package. NET Framework  other.

    Error: Object does not support property or sign method

    How To Fix Cannot Sign Data Error

    To correct such a failure on Windows 7/8/10, you should check or execute in turn all the items that will be described below. We have collected all the most common solutions that are listed on the official public procurement forums, bus.gov.ru and other communities.

    To begin, check the site on a different browser. If you perform operations through a specialized application, then check the settings, where set another browser access to the network.

    Correctly reinstall Lanit

    Many people advise the first thing to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource where the crash occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), Which is very important for working in Internet Explorer. Digit plays an important role. Further:



    Also worth checking out



    Conclusion

    Most often, the error “Object does not support the property or the Sign method” is a consequence of inappropriate bitness when installing software (a LANIT, browser, certificates), therefore, consider carefully this moment. In any case, if you do not cope with the error, you should refer to the support of the resource, but as practice shows, you can wait for answers there for a very long time.

    Probably, many users working with complex multi-level reporting systems have had to deal with a situation where, out of the blue, an incomprehensible error message such as “Object does not support properties or Sign method” pops up. Consider the main causes of such a failure and methods to quickly eliminate the problem.

    The message that the object does not support the Sign property or method: what is it?

    First of all, note that an ordinary user is unlikely to face such problems. An error like "The object does not support the properties or the sign method of the sign" basically appears in highly specialized programs.

    An example is customers like VTB-24, Kontur-Extern and others. In general, such applications are related to accounting programs in which special reports can be created. In some cases, the failure of the “Object does not support the properties or the Sign method” may also appear when attempting to make an online payment, while viewing these public procurement sites - in general, wherever a confidential transaction is required.

    To confirm the legality of such a document or transaction, a special digital sign cab is used. Here with it just also there are problems. Roughly speaking, the user's system simply does not recognize it due to some reasons, which will be discussed below, and therefore does not identify the document or transaction as trustworthy.

    Possible causes of failure

    Among the many reasons that can lead to such errors, most experts cite the absence of some scripts registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX controls, an outdated version of the .NET Framework, blocking signatures and websites by antiviruses and brandmauer etc.

    In addition, the error “The object does not support the Sign property or method” (Windows 7, 64 bits) appears only when using the Internet Explorer browser (sometimes opening of this type is performed in this browser automatically). Therefore, it is his settings in most cases can solve the problem. Below are some of the methods to solve this problem.

    Error "The object does not support the Sign property or method": what to do first?

    The simplest and most logical solution to this problem is the usual browser change. Instead of Internet Explorer, you can try to open a document or website in Opera or Google chrome. Even if it is automatically opened in Internet Explorer, there is nothing easier than to copy the link and paste it into another browser.


    If the user is dealing with a program, it is worth looking at its settings and changing the default browser.

    To track the correct operation, you can also temporarily disable the staff and the Windows firewall, and then see if the document or site opens. If everything is fine, the program and the Internet resource will need to be added to the list of exceptions.

    Installation and registration of additional components

    However, only this solution to resolve the error “Object does not support properties or the Sign method” is not limited. Most applications of this type require the presence of an installed Microsoft .NET platform in the system. Framework version  2.0 and up.


    Conclusion: you need to download and install the latest release of the package, then check the functionality.

    In addition, when such a failure occurs in a message, it is often possible to see additional indications that some necessary components are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation can occur even with installed Windows  Script Host. In turn, it is likely that the platform itself is installed incorrectly. Thus, you must first install this component on behalf of the administrator, and then proceed to registering the libraries.


    This is done from the command line, which is invoked via cmd in the Run menu (Win + R). For registration, use the regsvr32.exe command, after which the full file name (for example, regsvr32.exe jscript.dll) is entered after the space. Then just press the enter key. If anyone does not know, the jscript library is a Java element, and vbscript is related to Visual Basic libraries.

    Change browser settings

    As for Internet Explorer itself, it is recommended to use a browser version of at least seventh, but it is better to download the latest one.

    Another point related to the error “Object does not support properties or the Sign method” is that some add-ins installed in the browser itself may block the definition of an electronic signature. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo or something else, they are strongly recommended not only to disable, but also to delete them altogether.

    Finally, to fix the problem, go to the properties section of the browser (either from the browser or through the "Control Panel"), find reliable nodes on the security tab and go to setting the security level, where you need to allow all ActiveX controls to run.

    In some cases, it is enough to simply clean the cache and cookies, as well as remove garbage from the user directory. At the same time, it is advisable to turn off the acceptance of all cookies in the privacy tab, and then confirm the changes.

    Conclusion

    It remains to say that almost all of the above methods eliminate the problem quickly and easily. It did not consider the failures associated with the penetration of malware into the system, since each user should understand that protecting the system when working with such specifics should be in priority tasks.

    When working with a computer, various kinds of errors often occur, and if some of them are understandable, then some, such as a message, that the object does not support the property or browseforfolder methodcan lead the user to stupor.

    Most often faced with such vTB-24 userswho are trying to use its online services through the browser, while at home or traveling.

    It may occur due to the fact that the script is faced with incompatibility or is incomparable with any.

    The reasons may be many, but how to understand what exactly to do in this case  and how to make sure that she probably never returned again, we will describe in detail below.

    Contents:

    What causes

    The error appears most often when moving from directory to directory in working with VTB-24.

    In this process, certain scripts are involved and if it occurs, it means something prevents their proper execution. The reasons for this outcome may be as follows:

    Many believe that it arises because of the VTB-24 service itself and because of this they complain about their servers. However, this is not the case.

    As the list of options for the emergence of Browseforfolder shows, the essence of the problem lies with the client, in his browser or in the system.

    One of the easiest solutions would be simple replacing the browser with a more advanced and up-to-datesuch as or. But VTB-24 fully functions only with standard Internet Explorer, so problems with outdated versions are inevitable.


    It would be much easier if all the elements of the system would be compatible with other browsers, but so far not have to count on it.

    Therefore, we turn to the serial analysis of each of possible reasons  occurrence.

    Browser operation

    First of all, you should make sure that it is not in the browser, because all other manipulations with the outdated version will lead to nothing.

    For the most part, the so-called “native”, built-in Internet Explorer is used, which is constantly undergoing changes from its creators.

    If no other browser is suitable for work, or the user does not want to give up IE, then you should try to update it to more new version.

    To do this, visit where in the corresponding section you can find and download the latest product IE.

    Note!  Download should be with an eye on the bit operating system. and for each of them comes its own browser version. To find out which one you have, you need to press the key combinationWin+ Pause  and find the required information in the section "System Type".


    After successfully updating the browser, you can try to re-enter the VTB-24 system, but the browser is best run on behalf of the administrator.

    To do this, go to the menu "Start", find the IE shortcut or use the search and right click on it, in the appeared context menu  look for "Run as administrator"  and click on the item with the left mouse button.


    For many users, the script issues only because the rights are limited.

    Full access  everything has only an administrator  and if your account  does not allow you to open files on this name, it will have to reconfigure.

    Work with theFramework

    In cases, if after all the cause is not in the browser, then you should check. .

    To support all services and stable access to various resources, a framework of at least version 3.5 must be installed.

    However, it is better to install immediately release 4.5 or higher, in order to avoid various conflicts for sure.


    Not all PCs initially have a .NET Framework update, and there are also users that disable this feature for all applications to avoid memory being filled.

    In this case, the only option would be to download from the official site, install, restart the PC and check again whether there is an error.

    Internet Explorer Settings

    If the above actions did not lead to the desired result, then you can try to reconfigure a bit of IE, this will require:


    Component useActiveX

    Is the browser persistently giving an error? In this case, back to the settings and tab "Security"  lower its level by using the slider to move it to the bottom.


    Just below in the same window you can find the button "Other…"Click on it and a new window opens.

    It lists a huge list of parameters, among which the user needs to find all the relevant component and tick the item Prompt  in all of them.


    Such a global approach helps in most cases, and the error disappears, but maybe the reason lies entirely differently.

    For example, in a recently downloaded application or browser add-on that prevents it from launching correctly. The easiest way to do this is to reset all browser settings.

    You can also download the Java platform and unzip it to install. It integrates itself into the system and fixes possible malfunctions in the script.

    Important!When you first enter VTB-24, a pop-up window will appear with the advice install the cryptographic protection module. Be sure to agree, because if you refuse, it will continue to cause various problems with access to the site.

    When working with multi-level software packages, which provide for reporting or financial transactions in the form of tracking the status of accounts or online payments, you can often see the appearance of a software failure with issuing a notification that an object does not support the properties or the Sign method . What to do in this situation, they know not all. However, if you understand the essence of the problem, solutions to fix it will seem to many users to be very simple.

    The object does not support the properties or the Sign method: the essence of the problem

    The essence of what is happening is that in order to conduct confidential operations related to financial (and not only) reporting, when working on the Internet, special digital signatures  (Sign Cab), which certify the authenticity and reliability of the intended actions.

    Failure in the form of an error “Object does not support properties or the Sign method” indicates that such a signature is either invalid (which occurs very infrequently), or the requested electronic document or resource on which it is located is blocked by the security system or access is denied associated with the current browser settings, or the system can not run special scripts necessary to open the document due to the lack of installed support.

    These are the main causes of failure. On them, and will focus. For obvious reasons, viral exposure is not considered, since it is already clear that the user must monitor the system on his own. This is not discussed.

    Turning off the security system

    To eliminate the error in the form of the error “Object does not support properties or the Sign method”, the first thing to do is to briefly disable the regular antivirus installed in the system. In any software product of this type this possibility is provided.


    Usually, just use the right click menu ( right button mouse) on the antivirus icon in the system tray, in which it suffices to choose to disable protection for 10 minutes. After that you can see if the requested document will open.

    Additionally, access can block your own Windows firewall. It should also be deactivated and checked if access has appeared.


    If the “Object does not support properties or Sign method” error disappears when performing such actions, you should add the site to the antivirus exclusion list and make the same settings in the firewall, but for the browser application used in the system by default, indicating the full path to executable file  programs.

    Change browser properties

    As practice shows, in most cases such a failure manifests itself exclusively in the “native” browser of Windows-systems Internet Explorer. If you look at the properties of the browser in which most of the parameters are configured, it is easy to see that the default protection level is set to “Above Average”. And the use of this parameter in most cases is completely unreasonable.

    In this situation, you can change the browser settings by setting the security level with a special slider (fader) to the “Below Average” position.

    At the same time, it is worth paying attention to the support of executable scripts and ActiveX controls, for which you need to enable permissions in the security section.

    Please note that if there are applets installed on the system without the user's knowledge, such as additional Mail.Ru, Odnoklassniki services or something like that, they should be removed, but it’s better not to use Windows’s own programs and components for this purpose special utilities with advanced features (iObit Uninstaller, Revo Uninstaller, etc.)

    We use another browser

    If actions with Internet Explorer have not given any results, there is nothing easier than trying to open the necessary document in another program.


    Now there are a lot of browsers (Chrome, Firefox, Edge, Opera, etc.) Which software product will be used is not so important. If access is received in at least one of them, it will already say that not everything is fine with IE, and the problem is not a digital signature.

    Clear the cache and cookies

    If the opening of the document will be impossible in this case, first you need to go into the basic settings and completely remove all computer garbage in the form of a cache. cookies  and history of visits.


    At the same time, in any program there is a special menu responsible for the period set for cleaning. For fidelity, it is better to choose the option "For the entire period" or "Since the beginning of visits."

    Finally, you can produce full reset  settings to the original state (Reset function) with the removal of all the above elements and the saved user data.

    We update the .NET Framework with manual registration of components

    Another, perhaps, one of the main points is connected with the absence, incorrect installation or obsolescence of the special .NET Framework, without which the execution of some scripts and web applets being executed is impossible.


    To install the update (which, by the way, even when the update is enabled in the Update Center, it is not always automatically installed), it’s best to contact the official Microsoft resource and download the installation distribution kit from the downloads section, and then install it manually.

    In some cases, even after the end of platform integration into the system, it is not always possible to use it correctly. This may be due to errors of the OS itself, which only for their own known reasons can block the registration of some dynamic libraries responsible for executing Java and Visual Basic scripts (jscript.dll and vbscript.dll).


    In this case, you need to manually register through command linerunning as an administrator, in which the regsvr32 command is used, and the names of the required libraries are entered through the space, as shown in the image above. But provided that there are no failures in the OS itself, such actions may not be required.

    Object does not support Sign properties or method: Causes of the error and how to resolve it. The object does not support the sign method. Error "Object does not support properties or method Sign": how to fix it quickly and easily? Changing browser settings The object is not under

    Often, users are faced with the problem of confirming personal data during online transactions - Cannot sign data. Error description: The object does not support the "Sign" property or method. For example, such an error occurs on the web pages of official organizations or financial institutions: zakupki.gov.ru, bus.gov.ru, VTB 24, UIS. Specifically given error appears when trying to install a digital signature or when confirming personal data.

    Causes of Sing Error

    The error message indicates problems with Sign.cab. This component is used in the formation of the signature itself and is a very important component. There can be many reasons for the error to appear. The source can be: installed file sign.cab, missing or outdated root certificates (CryptoPro, Kontur) for digital signature, incompatibility of Windows bitness with the browser, missing package. NET Framework and others.

    Error: Object does not support Sign property or method

    How to fix Cannot sign data error

    To fix such a failure on Windows 7/8/10, you should check or follow all the points in turn, which will be described below. We have collected all the most common solutions that are given on the official public procurement forums, bus.gov.ru and other communities.

    First, let's test the site on a different browser. If you are performing operations through a specialized application, then check the settings, where set a different web access browser.

    Correctly reinstall Lanit

    Many advise first of all to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource on which the failure occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), which is very important for working in Internet Explorer. Bitness plays an important role. Further:


    Also worth checking out


    Conclusion

    Most often, the error “The object does not support the Sign property or method” is the result of inappropriate bit depth when installing software (lanita, browser, certificates), so pay close attention to this moment. In any case, if you cannot cope with the error, you should contact the resource support, but as practice shows, you can wait for answers there for a very long time.

    Probably, many users working with complex multi-level reporting systems have had to deal with a situation where, for no reason at all, an incomprehensible error message pops up on the screen like "Object does not support properties or the Sign method." Consider the main causes of such a failure and methods for quickly resolving the problem.

    Message that an object does not support a Sign property or method: what is it?

    First of all, please note that the average user is unlikely to encounter such problems. An error like "Object does not support sign properties or method Sign" mostly appears in highly specialized programs.

    Clients like VTB-24, Kontur-Extern and others can serve as an example. In general, such applications are accounting programs in which you can create special reports. In some cases, the failure "Object does not support the properties or the Sign method" can also occur when trying to make an online payment, when viewing data from public procurement sites - in general, wherever a confidential operation is required.

    To confirm the legality of such a document or transaction, a special digital (electronic) signature sign cab is used. This is where her problems arise. Roughly speaking, the user's system simply does not recognize it due to some reasons, which will be discussed below, and therefore does not identify the document or transaction as trustworthy.

    Possible causes of failure

    Among the many reasons that can lead to such errors, most experts cite the absence of some script libraries registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX controls, an outdated version of the .NET Framework, blocking signatures and websites by antiviruses and a firewall etc.

    In addition, the error "Object does not support property or method Sign" (Windows 7, 64-bit) appears only when using the Internet Explorer browser (sometimes opening of this type is performed automatically in this browser). Therefore, it is his settings in most cases that can solve the problem. Below are some methods to solve this problem.

    Error "Object does not support property or method Sign": what to do first?

    The simplest and most logical solution to this problem is the usual change of browser. Instead of Internet Explorer, you can try opening a document or site in Opera, or Google Chrome. Even if it opens automatically in Internet Explorer, there is nothing easier than copying the link and pasting it into the address bar of another browser.

    If the user is dealing with the program, it is worth looking at its settings and changing the default browser.

    To monitor correct operation, you can also temporarily disable the standard anti-virus scanner and Windows firewall, and then see if a document or site opens. If everything is fine, the program and the Internet resource will need to be added to the list of exceptions.

    Installing and registering optional components

    However, the solution to resolve the error "Object does not support properties or the Sign method" is not limited to this. Most applications of this type require the system to have the Microsoft platforms.NET Framework version 2.0 and above.

    Conclusion: you need to download and install the latest release of the package, and then check the functionality.

    In addition, when such a failure occurs in the message, you can often see additional indications that some components necessary for operation are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation can occur even when installed Windows script host. In turn, there is a high probability that the platform itself is installed incorrectly. Thus, you must first install this component on behalf of the admin, and then proceed to registering the libraries.

    This is done from command line, which is called via cmd in the Run menu (Win + R). For registration, the regsvr32.exe command is used, after which the full name of the file is written separated by a space (for example, regsvr32.exe jscript.dll). Then simply press the enter key. If anyone does not know, the jscript library is a Java element, and vbscript refers to the Visual Basic libraries.

    Changing browser settings

    As for Internet Explorer itself, it is recommended to use a browser version not lower than the seventh one, but it is better to download the latest one.

    Another point related to the appearance of the error "Object does not support properties or the Sign method" is that some add-ons installed in the browser itself can block the definition electronic signature. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo or something else, it is strongly recommended not only to disable them, but also to remove them altogether.

    Finally, to fix the problem, you need to go to the Internet Options section (either from the browser or through the "Control Panel"), find trusted nodes on the security tab and go to the security level setting, where you need to allow the execution of all ActiveX controls.

    In some cases, it may be enough to simply clear the cache and cookies, as well as remove garbage from the Temp folder in the user directory. At the same time, on the privacy tab in the Internet Options, it is desirable to disable the reception of all Cookies, then confirm the changes.

    Conclusion

    It remains to be said that almost all of the above methods fix the problem quickly and quite simply. Failures related to the penetration of malware into the system were not considered here, since each user should already understand that protecting the system when working with such specifics should be a priority task.

    One of the features of modern financial structures is that almost any bank provides its customers with access to a personal online account that allows them to manage their accounts, transfer money, pay for various services without wasting time on a direct trip to the organization's office.

    Unfortunately, in some situations it becomes impossible to access your personal page in online banking. For example, when trying to use this tool from VTB24, the message “the object does not support the Browseforfolder method” may pop up.

    What does this mean and how to fix this situation?

    What does this error mean

    Bank VTB24 uses a special script to automatically select its users. Its name is Browseforfolder. The most popular root causes of such trouble are:

    1. An outdated version of the Internet Explorer Internet browser that a client of a financial institution uses to log into his account.
    2. The browser itself or scripts do not function correctly.
    3. The rights of the Internet browser used are not sufficient to carry out the intended operation.
    4. Problems with an important component (ActiveX).
    5. Microsoft Framework version not up to date.

    Any of the above options may result in the script required for login not being supported. Fortunately, there is a technique that solves this problem.

    Correcting the situation

    The first step in the situation where “the object does not support the Browseforfolder method” is to update the login program, that is, the Internet browser:

    • Go to the official page of the software distributor;
    • Select the most current version, according to the bit depth of the operating system used;
    • Perform the installation and restart the computer.

    Further actions:

    1. Check for the latest Microsoft Framework and ActiveX. Go to the pages of official distributors and install the latest versions.
    2. Try to log in to the account using the “administrator rights” property. To do this, right-click on the IE icon and select the appropriate function.

    The next step is the installation of special cryptographic protection, which can be recommended in case of such an error - the system itself can issue such a message. Necessary:

    • Click on the button to the right of "Install";
    • Select the installation option for all users;
    • Wait for the completion of the procedure;
    • Refresh the page in use. Give permission to use protection.

    As an alternative, when solving this trouble, you may need to install the security plugin “CryptoPro EDS Browser plug-in”:

    • Set a search request to download this tool;
    • Go to the proposed page;
    • After transferring the installation package to HDD, make sure all browsers are temporarily closed;
    • Perform the installation, restart the PC.

    The next step is to change the settings of the Internet Explorer browser:

    • Click on “Tools” and go to “Internet Options”;
    • Select the “Security” tab, move the slider to the lowest position;
    • Go to "Privacy", uncheck the item that is responsible for blocking pop-up windows;
    • Return to “Security”, click on “Other”;
    • Search for the setting responsible for using ActiveX. Set to "Allow".

    In some cases, the cause of the trouble associated with the lack of support for the Browseforfolder property or method is the incorrect operation of some libraries. They should be detected and removed:

    • Go to the OS system folder;
    • Go to System32;
    • Search for and remove the following items: "mesproax", "mespro.sig", "mesproax.dll" and "mespro.dll".

    It is advisable to restart at the end.

    The last stage, which completes the treatment, is to reset the browser settings, if none of the above options has given a positive effect:

    • Once again, go back to IE's Internet Options;
    • Go to "Advanced";
    • Find and click on the "Reset" button.

    It remains only to reboot the equipment again and check the result.


    When working with a computer, various kinds of errors often occur, and if some of them are understandable, then some, such as a message that an object does not support a property or the Browseforfolder method, can lead the user to a stupor.

    Most often encountered users of VTB-24 bank who are trying to use its online services through a browser while at home or traveling.

    It can arise because the script encounters an incompatibility or is not comparable to any.

    There can be many reasons, but how to understand what to do in this case and how to make sure that she will probably never return again, we will describe in detail below.

    Content:

    What causes

    An error appears most often when moving from directory to directory when working with VTB-24.

    In this process, certain scripts are involved, and if it occurs, then something is preventing their correct execution. Reasons for this outcome could be next:

    Many believe that it arises from the VTB-24 service itself and complain about their servers because of this. However, this is not the case.

    As the list of options for the occurrence of Browseforfolder shows, the essence of the problem lies on the client side, in its browser or system.

    To do this, you need to visit where in the corresponding section you can find and download the latest IE product.

    Note!You should download with an eye to the bitness of the operating system. and each of them has its own version of the browser. To find out which one you have installed, you must press the key combinationWin+ Pauseand find the required information in the section "System type".


    After successfully updating the browser, you can try to log in to the VTB-24 system again, but it is best to run the browser as an administrator.

    To do this, go to the menu "Start", find the IE shortcut or use the search and right-click on it, in the context menu that appears, find "Run as administrator" and click on the item with the left mouse button.


    For many users, the script issues only because the rights are limited.

    Only the administrator has full access to everything and if your account does not allow you to open files under this name, then it will have to be reconfigured.

    Work withFramework

    In cases where, nevertheless, the cause of the occurrence is not in the browser, then you should check. .

    To maintain all services and stable access to various resources, a framework of at least version 3.5 must be installed.

    However, it is better to install release 4.5 or higher immediately, in order to avoid various conflicts for sure.


    Not all PCs have the .NET Framework update installed out of the box, and there are also users who turn this feature off for all applications to avoid filling up memory.

    In this case, the only option would be to download from the official site, install, restart the PC and check again if there is an error.

    Internet Explorer settings

    If the above steps did not lead to the desired result, then you can try to reconfigure a little IE, this will require:


    Using a ComponentActiveX

    Does the browser persistently continue to give an error? In this case, go back to the settings and in the tab "Safety" lower its level by moving the slider to the very bottom.


    A little lower in the same window you can find the button "Another…", click on it and a new window will open.

    It lists a huge list of parameters, among which the user needs to find everything related to the component and check the box Prompt in all of them.


    Such a global approach helps in most cases, and the error disappears, but maybe the reason is completely different.

    For example, in a recently downloaded application or browser add-on that prevents it from launching correctly. The easiest way to do this is to reset all browser settings.

    You can also download the Java platform and unzip it to install it. It integrates itself into the system and fixes a possible malfunction in the script.

    Important!When you first log into VTB-24, a pop-up window will appear with advice install cryptographic protection module. Be sure to agree, because if you refuse, this can lead to various problems with entering the site in the future.

    Probably, many users working with complex multi-level reporting systems have had to deal with a situation where, for no reason at all, an incomprehensible error message pops up on the screen like “Object does not support properties or the Sign method”. Consider the main causes of such a failure and methods for quickly resolving the problem.

    Message that an object does not support a Sign property or method: what is it?

    First of all, please note that the average user is unlikely to encounter such problems. An error like "Object does not support sign properties or method Sign" mostly appears in highly specialized programs.

    Clients like VTB-24, Kontur-Extern and others can serve as an example. In general, such applications are accounting programs in which you can create special reports. In some cases, the failure "Object does not support the properties or the Sign method" can also occur when trying to make an online payment, when viewing data from public procurement sites - in general, wherever a confidential operation is required.

    To confirm the legality of such a document or transaction, a special digital sign cab is used. This is where her problems arise. Roughly speaking, the user's system simply does not recognize it due to some reasons, which will be discussed below, and therefore does not identify the document or transaction as trustworthy.

    Possible causes of failure

    Among the many reasons that can lead to such errors, most experts cite the absence of some script libraries registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX controls, an outdated version of the .NET Framework, blocking signatures and websites by antiviruses and a firewall etc.

    In addition, the error "Object does not support property or method Sign" (Windows 7, 64-bit) appears only when using the Internet Explorer browser (sometimes opening of this type is performed automatically in this browser). Therefore, it is his settings in most cases that can solve the problem. Below are some methods to solve this problem.

    Error "Object does not support property or method Sign": what to do first?

    The simplest and most logical solution to this problem is the usual change of browser. Instead of Internet Explorer, you can try opening a document or website in Opera or Google Chrome. Even if it opens automatically in Internet Explorer, there is nothing easier than copying the link and pasting it into another browser.


    If the user is dealing with the program, it is worth looking at its settings and changing the default browser.

    To monitor correct operation, you can also temporarily disable the standard and Windows firewall, and then see if a document or site opens. If everything is fine, the program and the Internet resource will need to be added to the list of exceptions.

    Installing and registering optional components

    However, the solution to resolve the error "Object does not support properties or the Sign method" is not limited to this. Most applications of this type require Microsoft .NET Framework version 2.0 or higher to be installed on the system.


    Conclusion: you need to download and install the package itself, and then check the functionality.

    In addition, when such a failure occurs in the message, you can often see additional indications that some components necessary for operation are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation can occur even when Windows Script Host is installed. In turn, there is a high probability that the platform itself is installed incorrectly. Thus, you must first install this component on behalf of the admin, and then proceed to registering the libraries.


    This is done from the command line, which is called via cmd in the Run menu (Win + R). For registration, the regsvr32.exe command is used, after which the full name of the file is written separated by a space (for example, regsvr32.exe jscript.dll). Then simply press the enter key. If anyone doesn't know, the jscript library is a Java element and vbscript belongs to the Visual Basic libraries.

    Changing browser settings

    As for Internet Explorer itself, it is recommended to use a browser version not lower than the seventh one, but it is better to download the latest one.

    Another point related to the appearance of the error "Object does not support properties or the Sign method" is that some add-ons installed in the browser itself can block the definition of an electronic signature. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo or something else, it is strongly recommended not only to disable them, but also to remove them altogether.

    Finally, to fix the problem, you need to go to the Internet Options section (either from the browser or through the "Control Panel"), find trusted nodes on the security tab and go to the security level setting, where you need to allow the execution of all ActiveX controls.

    In some cases, it may be enough to simply clear the cache and cookies, as well as remove garbage from the user directory. At the same time, on the privacy tab, it is advisable to disable the acceptance of all cookies, and then confirm the changes.

    Conclusion

    It remains to be said that almost all of the above methods fix the problem quickly and quite simply. Failures related to the penetration of malware into the system were not considered here, since each user should already understand that protecting the system when working with such specifics should be a priority task.

    On this page you can find answers to frequently asked questions.

    You can also contact customer support for advice:

    • or you can use the video instruction on setting up the VTB24 Business Online system.

    If the error persists after installing the ActiveX component, check the following browser settings.

    To install the component correctly, you must use a local administrator account and use a 32-bit Internet Explorer version 11.0 or higher. In the Internet Explorer browser, select "Service", the "Internet Options" tab, in the settings that appear, select the "Security" tab and lower the security level for the "Internet" zone to "Medium" or "Low" level. After that, select the "Privacy" tab and uncheck "Block pop-up windows".

    If after the above steps the error persists and the component is not installed, you need to open the local disk C:\WINDOWS\system32, search for the files "mespro.dll", "mespro.sig", "mesproax.dll", "mesproax" and delete them. After deleting the files, you need to refresh the page in 32-bit Internet Explorer version 11.0 and later and reinstall the ActiveX component.

    If these steps do not work, you need to reset the settings of your Internet Explorer browser. In the 32-bit Internet Explorer version 11.0 and higher, select "Tools", the "Internet Options" tab, in the settings that appear, select the "Advanced" tab and click the "Reset" button.

    If the standard actions did not lead to a positive result, you must contact the system administrator, since the error may be local.

    In the user's Personal Account, when requesting a certificate, an error occurs "When creating a key carrier of CIPF 3.1"

    1. A non-existent path is specified in the directory field of the CIPF key carrier.
    This error means that the path in the line "CIPF key carrier directory" is specified to a non-existent directory or carrier. It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to an empty directory.

    2. The path to the directory is specified, which is write-protected.
    The directory field of the CIPF key carrier contains the path to the directory, which is write-protected. It is necessary to check which attributes are in the properties of the directory to which the path was specified for creating key files. To do this, right-click on this directory (folder), select the "Properties" section. On the “General” tab, there is a “Attributes” section at the bottom, the “Read Only” attribute should not have a mark: neither a checkmark nor a green square. If the "Read Only" attribute has any check mark, it should be unchecked, that is, the square next to this attribute should be left empty. After that, agree with all the system messages of the computer and click the "OK" button. After changing these parameters in Personal account The user needs to refresh the page (Ctrl+F5) and specify the path in the "CIPF key carrier directory" line again.
    Please note that if you cannot remove the "Attribute", this means that there is no administrator access and it is recommended to request a certificate for removable media (flash drive).

    In the User's Personal Account, when saving a certificate to a key carrier, an "Error initializing CIPF" occurs

    The CIPF key carrier directory field contains the path to the directory that does not contain the “keys” folder and 5 files: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
    It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to the root directory with key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist, and the key files are stored on removable media, then in the line "CIPF key media directory" you must specify the path to the removable media.

    In the User's Personal Account, when saving a certificate to a key medium, an "Error occurred while decoding the secret key"

    The password for decrypting the secret key is entered incorrectly.
    1. It is necessary to check the correctness of the password: keyboard layout, register. If it is not possible to remember the correct password, you must request the certificate again, saving it to a clean directory. To work in the VTB24 Business Online system, the new certificate will need to be activated by submitting certificates of replacement of the signature key certificate to the Bank branch at the place where the account was opened.

    2. If the error appears immediately after clicking on the "floppy" icon (without entering a password to encrypt the secret key), you need to check the structure of the key files. At the time of saving the certificate, the key carrier directory must contain the following folders and files:

    • the "keys" directory containing the "00000001.key" file;
    • file "masks.db3";
    • file "rand.opq";
    • file "kek.opq";
    • file "mk.db3";
    • file "request.pem".

    If the name of the file in the "keys" folder does not match "00000001.key", we recommend changing the name of the file, then repeat the procedure for saving the certificate in the User's Personal Account.

    Attention! You must try to enter the password on the Russian keyboard layout.

    In the user's Personal Dashboard, when saving a certificate on a key medium, the error "Certificate was successfully loaded" occurs, but the CA and CERT folders do not appear

    The CIPF key carrier directory field contains the path to "foreign" keys.
    It is necessary to check the path in the field "Catalog of the CIPF key carrier". The path must be specified to the root directory with the key files that were received for the user under which the user was logged into the User's Personal Account.

    Example: the user's Personal Account was entered under the registration data of the general director, in the line "Catalog of the CIPF key carrier" the path to the catalog of keys for the chief accountant is indicated, that is, to "foreign" keys that do not correspond to the received certificate.

    In the user's Personal Account, when saving the certificate, the error "Permission denied" occurs

    The directory field of the CIPF key carrier contains the path to the directory, which is write-protected
    1. It is necessary to check what attributes are in the properties of the directory that contains the user's key files. To do this, right-click on the required directory (folder), select the "Properties" section. On the "General" tab at the bottom of the section there is a section "Attributes" - the attribute "Read only" should not have a checkmark, no checkmark, no green square.

    2. If the "Read only" attribute has a check mark, it must be unchecked, that is, the square next to this attribute should be left empty. After that, agree with all the system messages of the computer and click the "OK" button. After changing these parameters in the User's Personal Account, it is necessary to refresh the page (shortcut Ctrl+F5) and specify the path in the "CIPF key carrier directory" line again.

    After receiving the certificate, the icon for printing the act does not appear in the Personal Account of the organization

    1. The client has not generated keys for all persons indicated in the bank card.
    It is necessary to check the number of users added to the VTB24 BO system with the data of the signature sample card and the Application for determining the combination of signatures that were provided to the servicing SC when opening an account. If fewer persons with the right to sign are added to the organization's Personal Account, then it will not be possible to print the act of commissioning the VTB24 Business Online system. All users who have the right to sign in accordance with the Signature Sample Card and the Application for Determination of the Signature Combination must be registered in the system.

    2. The client generated keys for a user with an incorrect signature level.
    It is necessary to check the signature level of the user, which is created in the organization's Personal Account, with the signature level indicated in the signature sample card and the Application for determining the combination of signatures.
    An employee of the Subsidiary of the Bank, when registering an organization in the banking system, enters the signature levels of users in accordance with the signature sample card and the Application for determining the combination of signatures. If the signature level of the user registered in the organization’s Personal Account does not correspond to the signature level indicated by the employee of the subsidiary when registering the organization in the system, it will not be possible to print the act of commissioning the VTB24 Business Online system.

    3. When registering an organization in the banking system, bank employees indicated the wrong number of signatures.
    If the required number of users with the correct signature level has been added to the organization’s Personal Account in accordance with the signature sample card and the Application for determining the combination of signatures that were provided to the Bank’s servicing SC when opening an account, but the icon for printing the act does not appear, this means that the employees of the SC when registering an organization in the banking system, they indicated the wrong number of users or signatures that did not correspond to the signature sample card and the Application for determining the combination of client signatures.
    To clarify the causes of this error, you must contact the bank's service office and clarify these data with the employees of the subsidiary.

    In the User's Personal Account after receiving the certificate, the icon for printing the act does not appear

    To print acts, you need to exit the User's Personal Account and enter the organization's Personal Account using the TIN and secret word (the secret word is specified in clause 3 of the Agreement on Comprehensive Customer Service using the VTB24 Business Online system).

    To print the act of commissioning the system, you need to click the "Act" button in the "Services" section.
    To print the certificate of commissioning/termination of the use of the Certificate of the user's electronic signature verification key, you need to click the "Printer" button in the "Certificates" section.

    Key certificate status "under certification" does not change

    1. It is necessary to check whether the User's Personal Account is really open.

    2. If the status of the key certificate does not change for more than 1 hour, it is necessary to make a new request for the key certificate, saving it to a new folder.

    Multiclient and Isolated Window Access

    The mode is set by the organization, connected and changed by the employee of the serving DO.

    1. Access "Multiclient" allows the user in one working session to see the accounts of all organizations in which the user is registered.

    2. Access "Isolated window" allows the user to work and see information for only one organization, selected from the proposed list when entering the system.


    When trying to log in to the VTB24 client-bank system on the corresponding site, the user may encounter the error "The object does not support the Browseforfolder property or method." This problem usually occurs when the script Browseforfolder, which is used by the VTB24 system to select the desired directory by the user, does not work correctly, or conflicts with other software components. In this article, I will tell you what the “Object does not support the Browseforfolder property or method” problem is, what its causes are, and how to fix the Browseforfolder error on your PC.

    As I mentioned above, the common cause of dysfunction is the incorrect operation of the Browseforfolder script (script file), created to implement the user's selection of the folder he needs.

    The specific causes of the "Browseforfolder" error may be as follows":

    How to fix "Object does not support property or method Browseforfolder" error

    To solve the problem with Browseforfolder in VTB24, I recommend doing the following:

    • mesproax.dll
    • mespro.dll
    • mespro.sig
    • MessagePRO Class

    If found, delete them, restart your computer, and try again to log into the VTB24 client-bank system;

    Often, users are faced with the problem of confirming personal data during online transactions - Cannot sign data. Error description: The object does not support the "Sign" property or method. For example, such an error occurs on the web pages of official organizations or financial institutions: zakupki.gov.ru, bus.gov.ru, VTB 24, UIS. Specifically, this error appears when trying to install a digital signature or when confirming personal data.

    Causes of Sing Error

    The error message indicates problems with Sign.cab. This component is used in the formation of the signature itself and is a very important component. There can be many reasons for the error to appear. The source can be: an uninstalled sign.cab file, missing or outdated root certificates (CryptoPro, Kontur) for digital signature, incompatibility of Windows bitness with a browser, lack of a .NET Framework package, and others.

    Error: Object does not support Sign property or method

    How to fix Cannot sign data error

    To fix such a failure on Windows 7/8/10, you should check or follow all the points in turn, which will be described below. We have collected all the most common solutions that are given on the official public procurement forums, bus.gov.ru and other communities.

    First, let's test the site on a different browser. If you are performing operations through a specialized application, then check the settings, where set a different web access browser.

    Correctly reinstall Lanit

    Many advise first of all to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource on which the failure occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), which is very important for working in Internet Explorer. Bitness plays an important role. Further:

    Also worth checking out

    Conclusion

    Most often, the error “The object does not support the Sign property or method” is the result of inappropriate bit depth when installing software (lanita, browser, certificates), so pay attention to this moment. In any case, if you cannot cope with the error, you should contact the resource support, but as practice shows, you can wait for answers there for a very long time.

    On this page you can find answers to frequently asked questions.

    You can also contact customer support for advice:

    • or you can use the video instruction on setting up the VTB24 Business Online system.

    If the error persists after installing the ActiveX component, check the following browser settings.

    We have documented the answers to the most frequently asked questions to give you a quick and easy way to find answers directly. Access in the "Information" section is allowed for each user. Registration is not required. In some tray applications, you will also find the exact version.

    Running a Service as a Restricted User

    The files can be found in directories.

    Error message: access denied

    This authentication option can only be selected if the system is running as an "application" and not as a "service". Otherwise, it's best to set up a user with administrative rights and a password and run the application as that user.

    To install the component correctly, you must use a local administrator account and use a 32-bit Internet Explorer version 11.0 or higher. In the Internet Explorer browser, select "Service", the "Internet Options" tab, in the settings that appear, select the "Security" tab and lower the security level for the "Internet" zone to "Medium" or "Low" level. After that, select the "Privacy" tab and uncheck "Block pop-up windows".

    Callbacks for data exchange do not pass from the server to the client. This may have different reasons. The problem is often related to the user context under which the server is running. Therefore, it is best to set up a user with administrative rights and a password and run the application under this user.

    Insert your own web pages to visualize the values

    The configuration of all other interfaces can be found in the registry under the following registry keys.

    Error message in traceback: "Could not execute in loop"

    You can open them via the "Show Web Pages" menu item on the taskbar. On the website, you must be logged in as an administrator.

    If after the above steps the error persists and the component is not installed, you need to open the local disk C:\WINDOWS\system32, search for the files "mespro.dll", "mespro.sig", "mesproax.dll", "mesproax" and delete them. After deleting the files, you need to refresh the page in 32-bit Internet Explorer version 11.0 and later and reinstall the ActiveX component.

    The refresh rate must be no less than the average of the respective group on that page. As soon as the client writes a value to the corresponding data point, the cache is filled with data and the quality is changed to level. Otherwise, non-existent elements will be available. A quick test of the currently selected connection in the configurator is available using the "Test" button.

    Error message: Timeout

    Only this should always be present. Other parts are optional. This functionality is mainly used in gateways. This part of the syntax is optional. The default value is "255". This requires a registry entry.

    The registry message must be acknowledged with "Yes".

    If these steps do not work, you need to reset the settings of your Internet Explorer browser. In the 32-bit Internet Explorer version 11.0 and higher, select "Tools", the "Internet Options" tab, in the settings that appear, select the "Advanced" tab and click the "Reset" button.

    If the standard actions did not lead to a positive result, you must contact the system administrator, since the error may be local.

    Change the station address using the configurator

    After that, the system must be restarted. Change the value to decimal and enter the desired port address. The slave can now be reached at the new address.

    Why unlicensed servers are shorter than 72 hours

    There can be only one reason for this.

    In any case, you need to check the time in the log to see if the server is really 72 hours less or less. It can no longer work and no longer provides any data. This has been fixed in newer versions. Now -1 is output for a perfect connection.

    In the user's Personal Account, when requesting a certificate, an error occurs "When creating a key carrier of CIPF 3.1"

    1. A non-existent path is specified in the directory field of the CIPF key carrier.
    This error means that the path in the line "CIPF key carrier directory" is specified to a non-existent directory or carrier. It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to an empty directory.

    A correctly entered license "disappears"

    Although you can enter the same code again and unlock his product again, but after resuming exiting and running the program, the activation disappeared again. The recorded activation code is saved. Another advantage over the 32-bit architecture is that more than four gigabytes of memory can be directly addressed, allowing high-memory applications such as video processing systems and databases to be used, provided they are programmed for a 64-bit system. In other applications, especially office applications, there are subjectively no speed advantages.

    2. The path to the directory is specified, which is write-protected.
    The directory field of the CIPF key carrier contains the path to the directory, which is write-protected. It is necessary to check which attributes are in the properties of the directory to which the path was specified for creating key files. To do this, right-click on this directory (folder), select the "Properties" section. On the “General” tab, there is a “Attributes” section at the bottom, the “Read Only” attribute should not have a mark: neither a checkmark nor a green square. If the "Read Only" attribute has any check mark, it should be unchecked, that is, the square next to this attribute should be left empty. After that, agree with all the system messages of the computer and click the "OK" button. After changing these parameters in the User's Personal Account, it is necessary to refresh the page (Ctrl+F5) and specify the path in the "CIPF key carrier directory" line again.
    Please note that if you cannot remove the "Attribute", this means that there is no administrator access and it is recommended to request a certificate for removable media (flash drive).

    How to set up redundant connections to the server?

    If no path is specified in the configuration directory, otherwise at the specified location. Local data points: The name and path are always associated with the main configuration file. Subscription files: name and path are always in the main configuration file associated filter file: name and path are always associated with the main configuration file.

    • Location: depends operating system.
    • Task files: The name and path are always associated with the main configuration file.
    • The filter file is named after the server connection name.
    For backup, use the "Save" or "Restore" function in the configurator.

    In the User's Personal Account, when saving a certificate to a key carrier, an "Error initializing CIPF" occurs

    The CIPF key carrier directory field contains the path to the directory that does not contain the “keys” folder and 5 files: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
    It is necessary to check the path in the "CIPF key carrier directory" field, the path must be specified to the root directory with key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist, and the key files are stored on removable media, then in the line "CIPF key media directory" you must specify the path to the removable media.

    The following general licensing options are available. All supported features are active with the following licenses. The following number of connections to the server should be available. However, the configurator only shows the license points used by the actual configuration.

    Installing and registering optional components

    How to fix Cannot sign data error

    To fix such a failure on Windows 7/8/10, you should check or follow all the points in turn, which will be described below. We have collected all the most common solutions that are given on the official public procurement forums, bus.gov.ru and other communities.

    First, let's test the site on a different browser. If you are performing operations through a specialized application, then check the settings, where set a different web access browser.

    Correctly reinstall Lanit

    Many advise first of all to reinstall the corresponding lanit - sign.cab. It is better to download it from the resource on which the failure occurs (contact the support), or from another popular source. Select the bit depth (x32, x64) corresponding to your system and browser (!), which is very important for working in Internet Explorer. Bitness plays an important role. Further:

    Also worth checking out

    Conclusion

    Most often, the error “The object does not support the Sign property or method” is the result of inappropriate bit depth when installing software (lanita, browser, certificates), so pay attention to this moment. In any case, if you cannot cope with the error, you should contact the resource support, but as practice shows, you can wait for answers there for a very long time.

    The DNA methylation landscape of glioblastoma disease progression shows extensive heterogeneity in time and space

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