Interface error press f1

interface error press f1

1. Go to Start Button for Start Menu. · 2.You need to type cmd in the search field. · 3.You will see command prompt option. Right, click Command prompt. Select. If your computer keeps asking you to press the F1 key to start Windows, it may be asking you to press the "F1" key because it is having a. Some times you have seen that your desktop pc reports a keyboard error “Keyboard Interface Error” press F1 to resume during BIOS boot up.

Interface error press f1 - very

How do I fix keyboard interface error?

Some times you have seen that your desktop pc reports a keyboard error “Keyboard Interface Error” press F1 to resume during BIOS boot up. This problem is related to the two PS/2 ports situated on the back of the desktop computer for mouse and keyboard.

What to do if keyboard is not working in BIOS?

Once in the BIOS, you want to be looking for and option in there that says ‘USB legacy devices’, make sure it is enabled. Save the settings in the BIOS, and exit. After that, any USB port the key board is connected to should allow you to use the keys, to access the BIOS or Windows menus when booting if pressed.

How do I disable keyboard errors in BIOS?

Press the “Left” cursor key to navigate to the “Main” menu header if not already active. Press the “Down” cursor key to scroll down to the “Halt On” or “Halt On Errors” option, then press “Enter.”

How do I fix F1 on my resume?

Fix Press F1 Key to Start Windows Issue

  1. Go to your BIOS and load default settings.
  2. If you don’t have a floppy drive then disable the Floppy Mode option in BIOS.
  3. Look for the option “Halt On” and set it to “No Error”.
  4. Save the settings and exit from BIOS.

Can’t use keyboard in Windows Boot Manager?

2 Answers

  1. Reboot pc.
  2. Enter BIOS.
  3. This step may vary in different BIOS versions. In my case the PC had a Gigabyte motherboard: Select Interface of Integrated Peripherals from the main BIOS menu and locate the USB Keyboard Support option and set it to Enabled it.

How do I enable USB keyboard in BIOS?

To enable USB in older operating systems, select “USB Legacy Support,” “USB Keyboard Support” or similar option and change the setting to “Enabled.” BIOS setup varies from motherboard to motherboard. Review the documentation that came with your computer if you have a difficult time navigating the BIOS.

How do I disable HP keyboard in BIOS?

How to temporarily disable laptop keyboard

  1. Head into your Start Menu, and type in Device Manager.
  2. Open up the Device Manager and find your way to Keyboards and hit the arrow to the left of it.
  3. Here you will be able to find your laptop’s keyboard. Right click on it and hit ‘Uninstall’

How do I bypass strike F1 key to continue?

Resolution

  1. Press the “F2” key to enter system setup.
  2. Arrow down to “F1/F2 Prompt on Error”
  3. Select “Disable”
  4. Press
  5. Select “Exit and Save Changes” and press

How do you fix F1?

How to fix F1: 5 key things the bosses need to do to make F1 great again

  1. Make the cars lighter and more ferocious.
  2. Add a sprint race to the Grand prix weekend.
  3. Distribute the money more fairly.
  4. Bring back tyres that allow drivers to push hard.
  5. Stop people talking the sport down.

Why do I get a keyboard error when I start my computer?

On start up, I get an error message “keyboard error” . This has been happening about 50 % of the time randomly since I purchased the computer in June 2017. I contacted HP customer support and they were not able to correct the problem. This does not appear to compromise the computer’s performance, but it is a nuisance.

What to do if your keyboard won’t boot?

Request you boot the computer to the desktop. Reseat the batteries on the keyboard and mouse or try a new set of batteries and check. If the issue persists, please contact our phone support for the service options available. Keep me posted.

Why is my mouse and keyboard not working?

The mouse lights up for a second but quickly goes black. I did a hard reset and “Restore Default Settings” per forum results but this didn’t help. I also tried several 2.0 and 3.0 USB ports and confirmed that the wired mouse and keyboard I’m using work on a different computer.

What is the problem with my hp keyboard?

Try the suspect HP keyboard on a different PC if possible. Try the HP keyboard or another keyboard using different USB ports on your PC. Try other USB 2.0 and USB 3.0 ports. There is either something wrong with the keyboard or something wrong with USB on the motherboard.

7.4 BIOS POST F1 and F2 Errors

Each power-on-self-test (POST) diagnostic is a low-level test designed to isolate faults in a specific hardware component. If the POST diagnostics discloses an F1 or F2 error, it typically reports the following information about the error:

  • Type of error detected

  • When or where the error occurred

BIOS POST F1 and F2 Error Messages lists some of the F1 and F2 error messages that could appear during the POST diagnostics along with instructions for how to possibly resolve the error reported.

Table 7-2 BIOS POST F1 and F2 Error Messages

Uncorrectable Error Detected on Last Boot:IOH(n) Protocol Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(n) QPI [] Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.


Note - Where QPI [] equals 0 for QPI Link 0 or 1 for QPI Link 1.


Uncorrectable Error Detected on Last Boot:IOH(n) PCI-E [] Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.


Note - Where PCI-E [] port number can range from 0 to 10 depending on the PCI root port on IOH.


Uncorrectable Error Detected on Last Boot:IOH(n) ESI Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(n) Thermal Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(n) Miscellaneous Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(n) VTd Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.

BMC Not Responding

Oracle ILOM error


Note - This error message might display if during the SP/BIOS communication an internal error occurs. This error might require you to restart the SP.


  • Primary Master Hard Disk Error
  • Primary Slave Hard Disk Error

  • Secondary Master Hard Disk Error

  • Secondary Slave Hard Disk Error

IDE/ATAPI error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - These error messages display when the BIOS is attempting to configure IDE/ATAPI devices in POST.


Timer Error

8254 timer error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - This type of error typically indicates an error while programming the count register of channel 2 of the 8254 timer. This could indicate a problem with system hardware.


RAM R/W test failed

Memory test failure

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - This type of error typically indicates that the RAM read/write test failed.


KBC BAT Test failed

Keyboard controller basic assurance test error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - Keyboard controller BAT test failed. This error might indicate a problem with keyboard controller initialization.


Display memory test failed

Video display error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.

CMOS Battery Low

CMOS battery error

  • Press F2 to enter BIOS Setup Utility to load system defaults.
  • Check the SP event log in Oracle ILOM for more details.

  • If necessary, replace CMOS battery.

  • CMOS Checksum Bad
  • CMOS Date/Time Not Set

CMOS error

  • Press F2 to enter BIOS Setup Utility to load system defaults.
  • Check the SP event log in Oracle ILOM for more details.

Password check failed

Password check error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - This type of error indicates that the password entered does not match the password specified in the BIOS Setup Utility. This condition might occur for both Supervisor and User password verification.


Keyboard/Interface Error

Keyboard controller error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - This type of error indicates that the Keyboard Controller failure. This error might indicate a problem with system hardware.


S.M.A.R.T status bad, backup and replace

S.M.A.R.T device error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - S.M.A.R.T. failure messages might indicate the need to replace the storage device.


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Keyboard interface error message

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Started by Basscarver , Jul 22 2017 09:13 AM


9 replies to this topic

#1 Basscarver

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Posted 22 July 2017 - 09:13 AM

I am using Windows 10 and I have a logitech K120 keyboard. Just recently I get a message during start up that there is a keyboard interface error, press F1 to continue. It works fine after I press F1. Could this be the USB connection ? Or is it time for a new keyboard ?



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#2 mikey11

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Posted 22 July 2017 - 09:15 AM

if it is a wireless keyboard try replacing your batteries



#3 Basscarver

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Posted 22 July 2017 - 09:21 AM

This model is wired. Thanks for your reply.



#4 britechguy

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Posted 22 July 2017 - 10:56 AM

I'd say it could be either a USB port problem, a keyboard problem, or (very unlikely) both.

It's easy enough to test out the USB port theory. Move it to another port and see if the problem persists. If it does then it is most likely some subtle thing starting to go wonky with the keyboard itself.

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Pro, 64-Bit 
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            ~ Bill Gray


#5 malwaredpc

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#6 Basscarver

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Posted 24 July 2017 - 12:58 PM

I installed a new keyboard and pluged into a different USB port and I still get the keyboard interface error message during start up. :smash: 



#7 malwaredpc

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Posted 24 July 2017 - 01:35 PM

As I said, you can change that alarm in the BIOS settings.

 

Are you sure it says the problem is the keyboard... Maybe it is telling that your Hard Drive WILL fail, press F1 to resume.


Edited by malwaredpc, 24 July 2017 - 01:36 PM.


#8 Basscarver

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Posted 24 July 2017 - 01:46 PM

The message says keyboard interface error. Everything is working fine I don't see any problem at all with this computer.



#9 malwaredpc

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#10 robertpaegelow

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Posted 16 January 2019 - 07:30 AM

There is a setting in BIOS called Keyboard Error Reporting that you can disable. I can only confirm this on a fujitsu computer though, but it probably exists in other forms on other brands aswell.

 

BIOS > Boot > Keyboard Error Reporting[Disabled]






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"Keyboard Error. Press F1 to resume"

"Keyboard Error. Press F1 to resume"

lucky23(TechnicalUser)

(OP)

I am currently unable to start one of my desktop machines.

Although a working keyboard is connected, the error message "Keyboard Error.  Press F1 to resume" is displayed on startup.  Pressing F1 starts the XP Pro splash screen but startup does not complete- it simply returns to the error message.  I have tried starting in safe mode but same story.

Background info - old machine - AMD Athlon 600MhZ, 192MB. No recent changes to hardware build.  Recently this same machine has been displaying the message "ATAPI Incompatable; Press F1 to Resume" on startup- in which case pressing F1 solved problem.  

Do you think my hardware is failing?  Any suggestions please???

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While booting my DC Intel 2.53 ghz cpu, Asus P5KPL- AM/PS mobo system connected usb keyboard/ mouse it gives error message as,

"Keyboard/ interface error
press F1 to resume",

But on pressing F1 the screen goes to blank screen looking to bootup but then

"Windows boot manager" window comes up where it says,

The computer is unable to boot as the communication device is unable to connect your computer.
and below it states some more info;

File: \Boot \BCD,
Status: 0xc00000e9,
Info: An unexpected I/O error has occured.

And askes to press Enter=continue or press Esc, but on pressing any of the two it reboots and again do the same. I have checked its detecting both HDD/ DVDRW shows on Bios setup.
I tried to connect working Ps/2 keyboard but this time it gives error as, keyboard/ interface error press F1 to resume then says No keyboard detected.

Please help me resolve this issue asap!

 

Many a times you have seen that your desktop pc reports a keyboard error “Keyboard Interface Error”press F1 to resume during BIOS boot up.This problem is related to the two PS/2 ports situated on the back of the desktop computer for mouse and keyboard.The system delivers the “Keyboard Interface Error”because it is unable to find any PS/2 keyboard on the motherboard.However when you connect a USB keyboard then it will work but you will still see this keyboard error during bios bootup.So,in this tutorial I will show how I realized and fixed the keyboard interface error for PS/2 port.

Basic Terms Used
1.PS/2 Port
2.ATX Power Supply
3.AT/ATX/uATX/EPS are form factor specification of the motherboard.We buy power supply according to this form factor.For example I will buy uATX power supply for a motherboard having uATX form factor.
4.uATX stands for micro ATX.

How To Fix Keyboard Interface Error
The only solid reason that I found which is responsible for this problem is a low power ATX power supply which is incapable of providing sufficient power to the motherboard to function properly.I was using a 200W (W=Watts) power supply on a 400W ASUS motherboard and a 500W GIGABYTE G41-MTS2.This 200W ATX SMPS is not sufficient for my 400W ASUS P5KPL-VM/Sand 500W GIGABYTE G41-MTS2 motherboard.That’s why both the motherboards are power hungry since 4 years that’s why I am getting this keyboard error.Now I explain it in detail starting with checking power supply.

Check Computer Power Supply
A computer motherboardneeds enough power to run without any problems.For this you need to install a power supply with correct wattage.Motherboards have different form factors like ATX,micro ATX,AT,EPS etc.Mine is micro ATX which uses a 24 pin main power connector and a 12V 4 pin CPU power connector.Check the form factor of your motherboard whether it is AT,ATX,micro ATX(uATX) or EPS before buying a new power supply.Almost every motherboard today has ATX form factor.Check your motherboards’ manual for this.

24 pin atx power connector

Every motherboard manufacturer sets an optimal power limit in Watts for the motherboard which will be enough at which it can run without being power hungry and all its ports receive enough power.A motherboard has 2 dedicated power sources one is the 24 pin ATX power connector which supplies power to rest of the board except the cpu and a 4 pin 12V dedicated power connector for cpu.These two connectors supply the overall current to the motherboard to run at its full.

It is crucial that you check your desktop computer’s motherboard manual for its power requirement and check whether it matches with the power supply installed in your pc.Today desktop computers require at least 350W ATX power supply to operate without malfunctioning.I have GIGABYTE G41-MTS2 and its power requirement is 500W which means I need to install an ATX power supply which have a power output of 500W.At this power I can use all the internal ports and external ports of my pc without any problem.But this motherboard was running on a 200W ATX SMPS with a 20 pin ATX connector and 2 pins are left unused which is not sufficient power to run this motherboard at its full capacity.

Why I Was Getting Keyboard Interface Error
I was getting keyboard interface error due to low power ATX SMPS.This 200W power supply is unable to provide enough current to all the ports and expansion slots of the motherboard.Due to very low power current in the PS/2 ports the system was unable to find the keyboard because the PS/2 port was not working due to very low current in it.But when I used a USB keyboard it worked fine because all USB ports are getting enough power to operate.Voltage at USB end is 5V DC.Look at the PS/2 pinout diagram.


The pin number 4 was not getting enough power to operate due to a weak power supply.

How I Fixed The Keyboard/Interface Error
Firstly I would say if you are running a 400W motherboard on a 200W ATX power supply then you are surely going to encounter this problem.Not only this problem but other internal and external ports may malfunction due to low current.I strongly recommend to upgrade the power supply of your desktop pc according to the motherboard’s form factor and power requirements for correct operation.Check the manual for correct information about motherboard power requirements.

WARNING: Do not open the motherboard if you do not know anything about it because you can get an electric shock and never open the cabinet cover while the system is connected to AC power outlet and computer is running.It is hazardous.

After I realized that the power supply installed in my desktop is incapable for providing sufficient power to the motherboard then I removed some of the peripherals like DVD RAM drive and floppy drive because these two drives are drawing power for no use and are wasting it and I don’t use them more.So I removed their power and data connectors while the system is off and is not connected to AC power outlet.

I connected the power cord and restarted the pc,now it is running with only a mouse and a keyboard.What I see during bios bootup that the keyboard interface error vanished and the PS/2 ports came back to life and are working properly with a PS/2 keyboard because the motherboard is now getting enough power for itself to operate and the power supply is not under heavy load due to a number a devices connected to it,as I already removed the DVD drive and floppy drive.Now the keyboard error doesn’t show up in bios and PS/2 ports works fine.But I will have to upgrade the power supply to at least 400W.

If you are getting keyboard interface error then this might the case with you.However it is not necessary that you may face the same symptom as I am facing but I will strongly recommend you to check for this low power ATX/uATX/EPS power supply symptom before any other.You can follow these tips to fix this keyboard error.

  • The very first and the most important step is to check the ATX/uATX/EPS power supply.It should be at least 350W or more.check your computer’s motherboard manual for correct wattage specification.The power rating of power supply is written on their top cover.
  • If you find that your ATX/uATX/EPS power supply is incapable of providing enough power then try detaching the DVD drives,floppy drives or any other device connected to it for a short time to ensure that the motherboard doesn’t have any problem.If the motherboard is OK then this keyboard error will vanish on next boot up after you removed the two drives because now the motherboard will get enough power.Make sure to remove the power cord from AC power outlet  before opening the cabinet cover and touching the motherboard otherwise you will get an electric shock and motherboard will get a short circuit and may even catch fire.Be careful about this.
  • If possible then upgrade the power supply according to the motherboard’s power specification.A 200W power supply is too low for todays desktop computer.The minimum requirements is 350W.

Some Other Reasons And Misconceptions About Keyboard Interface Error

  • PS/2 Solder Joints Are Loose : Most experts say that the keyboard interface error can occur due to loose PS/2 port solder joints on motherboard.But this is not completely true if your motherboard is of trusted brand like ASUS,Intel or Gigabyte.I checked the solder joints of the PS/2 port and found them okay.These solder joints are created by automatic machines not by human hands and lasts till the life of the motherboard.They won’t get loose on their own.This a very rare case in which solder joints get loose.However if your pc’s power supply is okay then you can take the help of a hardware expert to check the solder joints.
  • Faulty I/O Microcontroller Chip : Most experts also say that keyboard interface error can also occur due to a failed I/O microcontroller chip on the motherboard.This chip is responsible for controlling the input from keyboard and mouse.If this chip fails or burns then your desktop pc will not accept any input even from USB mouse or keyboard.So this is also not true the I/O controller chip has failed if the USB mouse and keyboard works on your desktop pc.
  • No Keyboard Drivers Installed : You don’t need to install any keyboard driver on a windows pc.The driver will be automatically installed when you connect a PS/2 keyboard to the motherboard.

Final Resolution
The keyboard error occurs mostly due to a low power supply which can’t provide enough power to motherboard to operate properly.The PS/2 port requires exactly 5 Volts.If it gets low power then port will malfunction.I upgraded the power supply unit to 400W according to motherboard power specification and uATX form factor.Now both PS/2 portsare working. But also it is not necessary that this is them same case that applies to your motherboard, your computer's may have other hardware problems. So get it checked before buying a new power supply. Also running a computer motherboard on a low power supply will definitely cause it to malfunction.

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Who’s not familiar with this issue? I mean we all had a problem like that in the past but we’d usually ignore it and just press the F1 key and move on, it’s not a critical issue and we can all live without resolving it but some people just choose not to live with such an irritating problem.

In this post, I’m going to walk you through multiple solutions to resolve this issue.

Change BIOS settings

You can simply choose not to see this option ever again by changing the BIOS settings, here’s how to do it:

On the boot screen, you should press a key that’ll allow you to enter the BIOS settings, this key may be the Del key or any other key depending on your motherboard’s type, it’s right at the bottom, once you’re in go to the Boot tab then choose Boot Settings Configuration, you’ll see an option that says Wait for F1 if error, go ahead and set it to Disabled and that’s it you’re finished, easy, right? Keep in mind that the steps may vary from a person to another depending on you’re motherboard’s type like I said above but the concept is the same.

Check the image above for a better understanding.

Restore the default settings:

If you played around with the settings right before this issue showed up then this might be the cause, reset your BIOS settings and see if it works.

You can do that by reseating the CMOS battery or by simply going to the Exit tab and choosing Load Default Settings then it’ll ask to save the settings and reboot.

Disable the Floppy Disk:

disable floppy drive

If you don’t have a floppy disk drive then it’s recommended to disable it, especially when no one still uses it.

On the Main tab choose Legacy Diskette A then set it to Disabled, save the settings and exit.

Update the BIOS

Update or reflash the BIOS to the latest version by going to the motherboard’s manufacturer’s official site, follow the instructions provided by their site and be careful when you are doing this.

It’s not a common for a normal user to update the BIOS version, so it needs to be done carefully and choose the perfect time for updating the BIOS when there won’t be any chance for power cuts, so try to be careful and watch a many tutorials as possible on how to do this properly.

Replace CMOS battery

The CMOS battery is a small, circular shaped battery that is found on the motherboard of your computer. It backs up system settings for CMOS which are used to configure your laptop’s BIOS or boot sequence. The CMOS battery stores information related to your computer’s operating system, hardware settings, passwords, time and date information. It also stores information about your computer’s hardware configuration so it can keep track of how much memory you have installed in the computer.

After a while your CMOS battery may cause problems like this one, go ahead and reseat it or replace it with a new one, also consider that by reseating the CMOS battery you’re also resetting the BIOS settings.

Did you know that all CMOS Batteries will lose power? The CMOS Battery will lose power unless it is periodically refreshed. A new CMOS Battery can provide up to 10 years or more of life, depending on the age and type of battery.

Note: The CMOS battery is that silver rounded coin-like piece that’s mounted on your motherboard.

Check for hardware problems

This problem usually occurs because you have a failed hardware, read the message carefully to see what’s wrong and try to fix it.

Featured image source: https://www.youtube.com/watch?v=8DUArWK8aiU

Categories Hardware, Software

Who’s pioneer deh-6000 error 10 familiar with this issue? I mean we all had a problem like that in the past but we’d usually ignore it and just press the F1 key and move on, interface error press f1, it’s not a critical issue and we can all live without resolving it but some people just choose not to live with such an irritating problem.

In this post, I’m going to walk you through multiple solutions to resolve this issue.

Change BIOS settings

You can simply choose not to see this option ever again by changing the BIOS settings, here’s how to do it:

On the boot screen, you should press a key that’ll allow you to enter the BIOS settings, this key may be the Del key or any other key depending on your motherboard’s type, it’s right at the bottom, once you’re in go to the Boot tab then choose Boot Settings Configuration, you’ll see an option that says Wait for F1 if error, go ahead and set it to Disabled and that’s interface error press f1 you’re finished, easy, right? Keep in mind that the steps may vary from a person to another depending on you’re motherboard’s type like I said above but the concept is the same.

Check the image above for a better understanding.

Restore the default settings:

If you played around with the settings right before this issue showed up then this might be the cause, reset your BIOS interface error press f1 and see if it works.

You can do that by reseating the CMOS battery or by simply going to the Exit tab and choosing Load Default Settings then it’ll ask to save the settings and reboot.

Disable the Floppy Disk:

disable floppy drive

If you don’t have a floppy disk drive then it’s recommended to disable it, especially when no one still uses it.

On the Main tab choose Legacy Diskette A then set it to Disabled, interface error press f1, save the settings and exit.

Update the BIOS

Update or reflash the BIOS to the latest version by php su display error to the motherboard’s manufacturer’s official site, follow the instructions provided by their site and be careful when you are doing this.

It’s not a common for a normal user to update the BIOS version, so it needs to be done carefully and choose the perfect time for updating the BIOS when there won’t be any chance for power cuts, so try to be careful and watch a many tutorials as possible on how to do this properly.

Replace CMOS battery

The CMOS battery is a small, circular shaped battery that is found on the motherboard of your computer. It backs up system settings for CMOS which are used to configure your laptop’s BIOS or boot sequence. The CMOS battery stores information related to your socket error code 0 operating system, interface error press f1 settings, passwords, interface error press f1, time and date information. It also stores information about your computer’s hardware configuration so it can keep track of how much memory you have win 32 api error in the computer.

After a while your CMOS battery may cause problems like this one, go ahead and reseat it or replace it with a new one, also consider that by interface error press f1 the CMOS battery you’re also resetting the BIOS settings.

Did you know that all CMOS Batteries will lose power? The CMOS Battery will lose power unless it is periodically refreshed. A new CMOS Battery can provide up to 10 years or more of life, depending on the age and type of battery.

Note: The CMOS battery is that silver rounded coin-like piece that’s mounted on your motherboard.

Check for hardware problems

This problem usually occurs because you have a failed hardware, interface error press f1, read the message carefully to see what’s wrong and try to fix it.

Featured image source: https://www.youtube.com/watch?v=8DUArWK8aiU

Categories Hardware, interface error press f1, Software

hello,

i am having the error : keyboard/interface error press f1 to resume

ps2 keyboard and mouse is not working, i have checked with known working interface error press f1 KB  and mouse but the error came,

i checked with other SMPS, i didn't find any error on the screen but still the ps2 KBMouse is not working.

then i checked with USB keyboard mouse and with old SMPSit gave me error but it worked.

can anyone tell me how to fix this error ?

  • Bad motherboard.

    Was this post helpful?thumb_upthumb_down
  • 2nd on the bad motherboard.

    Either the keyboard controller is bad or its fuse is blown.

    This kind of thing used to be fairly common due to the fact that PS2 keyboards and mice have to be plugged in when the system is powered on and users were notorious after USB appeared on the scene for just plugging and unplugging their PS2 keyboards/mice when they had a problem.

  • USB is working so you just want to get that error to stop, right?  Check in BIOS to see if there is an option to turn off the notification of error on keyboard.  Not all of them have it, but it's worth looking.

    Was this post helpful?thumb_upthumb_down
  • i am not finding any option by which error can be removed.

  • * in BIOS

    Was this post helpful?thumb_upthumb_down
  • So from the sounds of it you may have two options; 1) replacing the motherboard like has been mentioned or 2) putting up with the error message and using a USB keyboard

  • want to ask for knowledge : how this error came ? i was running pagemaker and MSoffice files in this PC, what is cause behind it ?

  • Well, one of the most common causes is unplugging (or plugging gigabyte bios id error a PS/2 device while power is on.  But, like anything else in this world, sometimes things just break.

  • It is not related to usage of any particular software as it is h/w issue. Mobo issues can come anytime.

    In bios search for Halt at no errors and select that .maybe it can help u.

  • I searched for Halt option and tried with all sub-options like  halt all errors, all but keyboard and no error, still error is coming.

  • now the error is coming with USB KB lotus domino error 2360 You will just have to live with the error if you cannot disable the warnings in the BIOS.

  • %uFEFFWe have landed the konsburg mcu 8625master unit for repair,but the display appeared to be blank at that time.Then we connected with the local monitor in the office,we concluded the hard dick to be corrupt because the pcb above heats when the hard disk gets connected,due to which the display appears to be blank.Then furthur we tried with the data recovery but it was't possible,then we carried out with second hand unit,but the mother board of both the units were different having a flash drive of only 128mb but still we adjusted these socket error 10061 firebird on the vessel but the result was null since the card of the master unit seem to be corrupt and with out keyboard error.On same connection we adjusted(ecr side)jar which supplied only 24V and started working on monitor conection but showed some error this error is still to be unknown (as to why)if we connect the the other unit on same connection the key board error is seen

  • We have facing problem of disk error message non system disk Disk error and replace disk ,

    Please find out the error and suggest us.

  • yogeshshishupal wrote:

    We have facing problem of disk error message non system disk Disk error and replace disk ,

    Please find out the error and suggest us.

    Please start a new thread with your question.

Keyboard interface error message

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Started by BasscarverJul 22 2017 09:13 AM


9 replies to this topic

#1 Basscarver

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Posted 22 July 2017 - 09:13 AM

I am using Windows 10 and I have a logitech K120 keyboard. Just recently I get a message during start up that there is a keyboard interface error, press F1 to continue. It works fine after I press F1. Could this be the USB connection ? Or is it time for a new keyboard ?



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#2 mikey11

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Posted 22 July 2017 - 09:15 AM

if it is a wireless keyboard try replacing your batteries



#3 Basscarver

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Posted 22 July 2017 - 09:21 AM

This model is wired. Thanks for your reply.



#4 britechguy

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Posted 22 July 2017 - 10:56 AM

I'd say it could be either a USB port problem, a keyboard problem, or (very unlikely) both.

It's easy enough to test out the USB port theory. Move it to another port and see if the problem persists. If it does then it is most likely some subtle thing starting to go wonky with the keyboard itself.

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Pro, 64-Bit 
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            ~ Bill Gray


#5 malwaredpc

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#6 Basscarver

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Posted 24 July 2017 - 12:58 PM

I installed a new keyboard and pluged into a different USB port and I still get the keyboard interface error message during start up. :smash: 



#7 malwaredpc

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Posted 24 July 2017 - 01:35 PM

As I said, you can change that alarm in the BIOS settings.

 

Are you sure it says the problem is the keyboard. Maybe it is telling that your Hard Drive WILL fail, press F1 to resume.


Edited by malwaredpc, 24 July 2017 - 01:36 PM.


#8 Basscarver

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Posted 24 July 2017 - 01:46 PM

The message says keyboard interface error. Everything is working fine I don't see any problem at all with this computer.



#9 malwaredpc

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#10 robertpaegelow

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Posted 16 January 2019 - 07:30 AM

There is a setting in BIOS called Keyboard Error Reporting that you can disable. I can only confirm this on a fujitsu computer though, interface error press f1, windows phone 7 error code c101abb9 it probably exists in other forms on other brands aswell.

 

BIOS > Boot > Keyboard Error Reporting[Disabled]






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7.4 BIOS POST F1 and F2 Errors

Each power-on-self-test (POST) diagnostic is a low-level test designed to isolate faults in a specific hardware component. If the POST diagnostics discloses an F1 or F2 error, it typically reports the following information about the error:

  • Type of error detected

  • When or where the error occurred

BIOS Crash reporter error F1 and F2 Error Messages lists some of the F1 and F2 error messages that could appear during the POST diagnostics along with instructions for how to possibly resolve the error reported.

Table 7-2 BIOS POST F1 and F2 Error Messages

Uncorrectable Error Detected on Last Boot:IOH(n) Protocol Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(n) QPI [] Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.


Note - Where QPI [] equals 0 for QPI Link 0 or 1 for QPI Link 1.


Uncorrectable Error Detected on Last Boot:IOH(n) PCI-E [] Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.


Note - Where PCI-E [] port number can range from 0 to 10 depending interface error press f1 the PCI root port on IOH.


Uncorrectable Error Detected on Last Boot:IOH(n) ESI Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(n) Thermal Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(n) Miscellaneous Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(n) VTd Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.

BMC Not Responding

Oracle ILOM error


Note - This error message might display if during the SP/BIOS communication an internal error occurs. This error might require you to restart the SP.


  • Primary Master Hard Disk Error
  • Primary Slave Hard Disk Error

  • Secondary Master Hard Disk Error

  • Secondary Slave Hard Disk Error

IDE/ATAPI error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - These error messages display when the BIOS is attempting to configure IDE/ATAPI devices in POST, interface error press f1.


Timer Error

8254 timer error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - This type of error typically indicates an error while programming the count register of channel 2 of the 8254 timer. This could indicate a problem with system hardware.


RAM R/W test failed

Memory test failure

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - This type of error typically indicates that the RAM read/write test failed.


KBC BAT Test failed

Keyboard controller basic assurance test error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - Keyboard controller BAT test failed. This error might indicate a problem with keyboard controller initialization.


Display memory test failed

Video display error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.

CMOS Battery Low

CMOS battery error

  • Press F2 to enter BIOS Setup Utility to load system defaults.
  • Check the SP event log in Oracle ILOM for more details.

  • If necessary, replace CMOS battery.

  • CMOS Checksum Bad
  • CMOS Date/Time Not Set

CMOS error

  • Press F2 to enter BIOS Setup Utility to load system defaults.
  • Check the SP event log in Oracle ILOM for more details.

Password check failed

Password check error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - This type of error indicates that the password entered does not match the password specified in the BIOS Setup Utility. This condition might occur end_request i/o error, dev mmcblk0, sector 7 both Supervisor and User password verification.


Keyboard/Interface Error

Keyboard controller error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - This type of error indicates that the Keyboard Controller failure. This error might indicate a problem with system hardware.


S.M.A.R.T status bad, interface error press f1, backup and replace

S.M.A.R.T device error

  • Press F1 to continue.
  • Check the SP event log in Oracle ILOM for more details.


Note - S.M.A.R.T. failure messages might indicate the need to replace the storage device.


PreviousNext
Many a times you have seen that your desktop pc reports a keyboard error “Keyboard Interface Error”press F1 to resume during BIOS boot up.This problem is related to the two PS/2 ports situated on the back of the desktop computer for mouse and keyboard.The system delivers the “Keyboard Interface Error”because it is unable to find any PS/2 keyboard on the motherboard.However when you connect a USB keyboard then it will work but you will still see this keyboard error during bios bootup.So,in this tutorial I will show how I realized and fixed the keyboard interface error for PS/2 port.

Basic Terms Used
1.PS/2 Port
2.ATX Power Supply
3.AT/ATX/uATX/EPS are form factor specification of the motherboard.We buy power supply according to this form factor.For example I will buy uATX power supply for a motherboard having uATX form factor.
4.uATX stands for micro ATX.

How To Fix Keyboard Interface Error
The only solid reason that I found which is responsible for this problem is a low power ATX power supply which is incapable of providing sufficient interface error press f1 to the motherboard to function properly.I was using a 200W (W=Watts) power supply on a 400W ASUS motherboard and a 500W GIGABYTE G41-MTS2.This 200W ATX SMPS is not sufficient for my 400W ASUS P5KPL-VM/Sand 500W GIGABYTE G41-MTS2 motherboard.That’s why both the motherboards are power hungry since 4 years that’s why I am getting this keyboard error.Now I explain it in detail starting with checking power supply.

Check Computer Power Supply
A computer motherboardneeds enough power to run without any problems.For this you need to install a power supply with correct wattage.Motherboards have different form factors like ATX,micro ATX,AT,EPS etc.Mine is micro ATX which uses a 24 pin main power connector and a 12V 4 pin CPU power connector.Check the form factor of your motherboard whether it is AT,ATX,micro ATX(uATX) or EPS before buying a new interface error press f1 supply.Almost every motherboard today has ATX form factor.Check your motherboards’ manual for this.

24 pin atx power connector

Every motherboard manufacturer sets an optimal power limit in Watts for the motherboard which will be enough at which it interface error press f1 run without being power hungry and all its ports receive enough power.A motherboard has 2 dedicated power sources one is the 24 pin ATX power connector which supplies power to rest of the board except the cpu and a 4 pin 12V dedicated power connector for cpu.These two connectors supply the overall current to the motherboard to run at its full.

It is crucial that you check your desktop computer’s motherboard manual for its power requirement and check whether it matches with the power supply installed in your pc.Today desktop computers require at least 350W ATX power supply to operate without malfunctioning.I have GIGABYTE G41-MTS2 and its power requirement is 500W which means I need to install an ATX power supply interface error press f1 have a power output of 500W.At this power I can use all the internal ports and external ports of my pc without any problem.But this motherboard was running on a 200W ATX SMPS with a 20 pin ATX connector and 2 pins are left unused which is not sufficient power to run this motherboard at its full capacity.

Why I Was Getting Keyboard Interface Error
I was getting keyboard interface error due to low power ATX SMPS.This 200W power supply is unable to provide enough current to all the ports and expansion slots of the motherboard.Due to very low power current in the PS/2 ports the system was unable to find the keyboard because the PS/2 port was not working due to very low current in it.But when I used a USB keyboard it worked fine because all USB ports are getting enough power to operate.Voltage at USB end is 5V DC.Look at the PS/2 pinout diagram.


The pin number 4 was not getting enough power to operate due to a weak power supply.

How I Fixed The Keyboard/Interface Error
Firstly I would say if you are running a 400W motherboard on a 200W ATX power supply then you are surely going to encounter this problem.Not only this problem but other internal and external ports may malfunction due to low current.I strongly recommend to upgrade the power supply of your desktop pc according to the motherboard’s form factor and power requirements for correct operation.Check the manual for correct information about motherboard power requirements.

WARNING: Do not open the motherboard if you do not know anything about it because you can get an electric shock and never open the cabinet cover while the system is connected to AC power outlet and computer is running.It is hazardous.

After I realized that the power supply installed in my desktop is incapable for providing interface error press f1 power to the motherboard then I removed some of the peripherals like DVD RAM drive and floppy drive because these two drives are drawing power for no use and are wasting it and Error registering library gpedit.dll don’t use them more.So I removed their power and data connectors while the system is off and is not connected to AC power outlet.

I connected the power cord and restarted the pc,now it is running with only a mouse and a keyboard.What I see during bios bootup that the keyboard interface error vanished and the PS/2 ports came back to life and are working properly with a PS/2 keyboard because the motherboard is now getting enough power for itself to operate and the power supply is not under heavy load due to a number a devices connected to it,as I already removed the DVD drive and floppy drive.Now the keyboard error doesn’t show up in bios and PS/2 ports works fine.But I will have to upgrade the power supply to at least 400W.

If you are getting keyboard interface error then this might the case with you.However it is not necessary that you may face the same symptom as I am facing but I will strongly recommend you to check for this low power ATX/uATX/EPS power supply symptom before any other.You can follow these tips to fix this keyboard error.

  • The very first and the most important step is to check the ATX/uATX/EPS power supply.It should be at least 350W or more.check your computer’s motherboard manual for correct wattage specification.The power rating of power supply is written on their top cover.
  • If you find that your ATX/uATX/EPS power supply is incapable of providing enough power then try detaching the DVD drives,floppy drives or any other device interface error press f1 to it for a short time to ensure that the motherboard doesn’t have any problem.If the motherboard is OK then this keyboard error will vanish on next boot up after you removed the two drives because now the motherboard will get enough power.Make sure to remove the power cord from AC power outlet  before opening the cabinet cover and touching the motherboard otherwise you will get an electric shock and motherboard will get a short circuit and may even catch fire.Be careful about this.
  • If possible then upgrade the power supply according to the motherboard’s power specification.A 200W power supply is too low for todays desktop computer.The minimum requirements is 350W.

Some Other Reasons And Misconceptions About Keyboard Interface Error

  • PS/2 Solder Joints Are Loose : Most experts say that the keyboard interface error can occur due to loose PS/2 port solder joints on motherboard.But this is not completely true if your motherboard is of trusted brand like ASUS,Intel or Gigabyte.I checked the solder joints of the PS/2 port and found them okay.These solder joints are created by automatic machines not by human hands and lasts till the life of the motherboard.They won’t get loose on their own.This a very rare case in which solder joints get loose.However if your pc’s power supply is okay then you can take the help of a hardware expert to check the solder joints.
  • Faulty I/O Microcontroller Chip : Most experts also say that keyboard interface error can also occur due to a failed I/O microcontroller chip on the motherboard.This chip is responsible for controlling the input from keyboard and mouse.If this chip fails or burns then your desktop pc will not accept any input even from USB mouse or keyboard.So this is also not true the I/O controller chip has failed if the USB mouse and keyboard works on your desktop pc.
  • No Keyboard Drivers Installed : You don’t need to install any keyboard driver on a windows pc.The driver will be automatically installed when you connect a PS/2 keyboard to the motherboard.

Final Resolution
The keyboard error occurs mostly due to a low power supply which can’t provide enough power to motherboard to operate properly.The PS/2 interface error press f1 requires exactly 5 Volts.If it gets low power then port will malfunction.I upgraded the power supply unit to 400W according to motherboard power specification and interface error press f1 form factor.Now both PS/2 portsare working. But also it is not necessary that this is them same case that applies to your motherboard, your computer's may have other hardware problems. So get it checked before buying a new power supply. Also running a computer motherboard on a low power supply will definitely cause it to malfunction.

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interface error press f1 booting my DC Intel 2.53 ghz cpu, Asus P5KPL- AM/PS mobo system connected usb keyboard/ mouse it gives error message as,

"Keyboard/ interface error
press F1 to resume", interface error press f1,

But on pressing F1 the screen goes to blank screen looking to bootup but then

"Windows boot manager" window comes up where it says,

The computer is unable to boot as the communication device is unable to connect your computer.
and below it states some more info;

File: \Boot \BCD,
Status: 0xc00000e9, interface error press f1,
Info: An unexpected I/O error has occured.

And askes to press Enter=continue or press Esc, but on pressing any of the two it reboots and again do the same. I have checked its detecting both HDD/ DVDRW shows on Bios setup.
I tried to connect working Ps/2 keyboard but this time it gives error as, keyboard/ interface error press F1 to resume then says No keyboard detected.

Please help me resolve this issue asap!