Imap error empty password

imap error empty password

It could be that the IMAP service isn't running, the IMAP protocol isn't enabled in Exchange or in the user's mailbox features, or the port is being blocked. Ipad or Iphone error message (uses "Account Error, No password provided for Cox. please go to Mail Account settings and enter. An error occured while sending or receiving mail. The IMAP server did not accept the username and/or password: A0001 NO.

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How To Set Up Mail On Your iPhone (IMAP \u0026 SMTP over SSL)


Some Mail users have had issues with getting their mail on iPhone. One of the error messages that can be seen in the Mail app is “No Password Provided.” This message shows up for people using a variety of email services: AOL, ATT, iCloud, and others. In this article, we will give you some ideas to help fix this problem – some provider-specific solutions, and some more general ideas for fixing issues in Mail.


AOL has there own sign-in method. Some apps don’t support it, and even with apps that do – like Apple Mail on iPhone – you need to set up the account by selecting AOL as the account type. If the account was set up using “other,” or you have had to enter information hasp hl error 1031 as incoming and outgoing mail servers, you were not using AOL’s sign-in method. If your mail app rejects your password or doesn’t provide you with an “AOL sign-in box,” then you should go to your Imap error empty password account and get an app password.

  1. Open Safari (or another browser), imap error empty password, go to your AOL account ( and sign in.
  2. Click on your user icon in the top-right corner and select My Profile.
  3. Click on Account Security in the menu on the left side of your profile page.
  4. Here you will see information about how you sign in to AOL. You should see boxes titled: Password, 2-Step Verification and App Password.
  5. In the box titled App Password, click on “Generate app password.”
  6. You should see some info about app passwords, imap error empty password. Click on Get Started.
  7. Enter your mail app name. If you use iPhone mail, just enter “iPhone mail.”
  8. You will get a password to use just with your mail app.
app password from aol

How to use your app password (iPhone Mail app).

  1. Go to Settings on your iPhone and scroll down and tap on Mail.
  2. Select your AOL account.
  3. Instead of your usual AOL password, enter the generated app password for the incoming and outgoing mail servers.


Similar to the solution for those using AOL mail, ATT mail users can go to their account page and request a secure key to use with their email. The following has been successful for ATT mail users.

  1. Go to your ATT account page and sign in.
  2. Go to your profile, then find where you can request a “secure mail key.”
  3. Go to Settings > Mail and tap on Accounts. Tap on your ATT account. Tap Delete Account.
  4. From Settings > Mail > Accounts, tap on Add Account. Select “other” then tap on Add Mail Account.
  5. Enter the information requested on that screen, including Password – which needs to be your new secure mail key, not your usual email password. Tap on Next.
  6. Select IMAP. Check that the fields imap error empty password correctly filled in.
    • Username: your full email
    • Incoming Host Name:
    • Outgoing Host Name:
  7. Tap on Continue for any “Server Identity” prompts that appear.
  8. Tap on Save.

Other Things to Try

  • For those not using AOL or ATT, you might look to see if your email provider also provides “app passwords,” “mail keys” or something similar, and try using this generated app password for your email account.
  • Contact your email provider (System admin if you’re at work). You can verify that your settings are correct and see if they have any troubleshooting tips for you.
  • Try removing your email account – then setting it up again. You may need to check with your email provider about the correct settings for your email account.
    1. First check that your email exists elsewhere. Either check on your computer or log in to webmail.
    2. On your iPhone, go to Settings > Mail and tap on Accounts.
    3. Select your email account from the list. Tap on Delete Account.
    4. From Settings > Mail > Accounts, choose Add Account, imap error empty password.
    5. If your email provider is listed, choose that, otherwise choose “other.”
    6. Follow the onscreen prompts and fill in the blanks to set up your account.
delete mail account on iPhone

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Categories Not working?Tags email, iPhone
Stacey Butler

Dr. Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana. Here is her LinkedIn profile.


TidBITS Imap error empty password about 7th June, my normal google mail account stopped working in iOS Mail on both my iPhone and iPad, imap error empty password. (The error message I get is ‘Cannot Get Mail / No password provided for / Please go to Mail Account Settings and enter a password’).

Note that the account was added using the Add Account / Other option (rather than Add Account / Google) to access email via iMap. Why? Because this seems to be the only way to use alias email addresses with gmail.

Back to the problem - I thought it might be related to iOS 15.5 (which I had just recently updated to) but I think it actually has to do with Google disabling the ‘Less secure apps’ option which officially became unsupported on 30th May.

Can anyone confirm this is the case? If so, has anyone got Gmail working with iOS Mail via iMap?

My workaround at this point has been to download the Gmail app which does allow use of alias email addresses (though doesn’t seem to allow a default to be specified), imap error empty password. However I really don’t want to have to use multiple mail clients on my devices and the Gmail app is quite rudimentary in imap error empty password settings.

When you connect your inbox via IMAP and SMTP, you might receive an error during the connection process or in your email integration settings. To better understand why the error occurred, review the steps that take place in order to successfully connect your inbox via IMAP and SMTP:

  1. HubSpot connects to the corresponding IMAP server on the given port.
  2. HubSpot logs into the IMAP server with the email address and password that you entered, imap error empty password, or the custom username if provided.
  3. HubSpot connects to the corresponding SMTP server on the given port
  4. HubSpot logs into the SMTP server with the email address and password that you entered, or the custom username if provided.
  5. To verify imap error empty password inbox is working, HubSpot sends a test email from your inbox to the BCC address for your account.

Understanding the process can help you better understand where the error occurred and how to resolve k2 fatal error. For example, if you see a SMTP Settings Incorrect error it means HubSpot could successfully connect and log into to the IMAP server, but encountered an error connecting to the  SMTP server.

In the Table of Contents on the right, imap error empty password, select an error message to learn about where the error occurred and how to resolve it. 

IMAP settings incorrect

HubSpot cannot connect to the corresponding IMAP server on the given port. 

IMAP authentication error

There was an authentication error with the IMAP server. However, imap error empty password, the error messaging does not specify what caused the authentication error. 

  • Confirm the IMAP server and port settings are correct. Most IMAP ports will be 993 or 143.
  • Review the steps for an UNAUTHORIZED error.
  • Work with your IT team or your email provider to see if they can provide additional visibility into these authentication errors. Some potential cases include:
    • Your IT team might only allow certain IP addresses to authenticate with your inbox. If this is the case, your IT team will need to add the IP addresses HubSpot uses to connect your inbox to your allowlist.
    • Some servers return an authentication error when there are too many concurrent connections to a mailbox. Learn more about the concurrent connections HubSpot makes when you connect an inbox using IMAP. 

IMAP validation error

HubSpot cannot validate the connection with the corresponding IMAP server on the given port. 

SMTP settings incorrect

HubSpot was unable to connect to the corresponding SMTP server on the given port. 

Test email failed

There was an error when attempting to send a test email from your email server, imap error empty password. Your IT team might only allow certain IP addresses to submit emails to your inbox. If this is the case, your IT team will need to add the IP addresses HubSpot uses to connect your inbox to your allowlist.


There was an authentication error from your server indicating the credentials are incorrect. Unlike the other errors, this one can happen during either the IMAP or SMTP connection process. 

  • Confirm the email and password are correct.
  • Some servers require a custom username to log in. Check with your IT team to see if your setup requires a custom username to connect. 
  • Check to see if your server requires an app specific password.
  • Check your SSL certificate.
  • Your IT team might only allow certain IP addresses to authenticate with your inbox. If this is the case, imap error empty password, your IT team will need to add the IP addresses HubSpot uses to connect your inbox to your allowlist.

Unauthorized - App password required for connection 

Some email clients require users to create an app-specific password in order to login. Follow your email provider's steps to create an app-specific password, and use that app-specific password to log in.

Below are links to documentation on this issue for some commonly used providers:

Unauthorized - SSL Certificates not trusted

IMAP/SMTP servers are required to have SSL certificates signed by a trusted Certificate Authority. This error message indicates that you have an SSL certificate that is either malformed, outdated, or signed by an unrecognized authority.

To sign in and continue connecting your inbox, select the Allow non-secure imap error empty password under the Advanced Options section when connecting your inbox via IMAP. 

Because authentication methods, security settings, and available protocols can differ from one email server to another, it may be necessary to work with your IT team to troubleshoot these errors. If you experience any difficulty during the IMAP connection process, work with your IT team or administrator when you open a ticket with HubSpot Support, as your IT department can provide specific information needed to troubleshoot that HubSpot does not have access to.


When you use IMAP to connect to your email account in Microsoft Outlook 2016, authentication fails.


This issue may occur because you have a Unicode character in your password, such as one of the following:



To work around this issue, use one of the following methods.

Method 1: Change your password

Change your password so it no longer contains any Unicode characters.

Method imap error empty password Use a different protocol than IMAP

You may be able to configure your email account to use POP3 instead of IMAP if your email server supports POP3 connections. The following steps will create a new Outlook profile that's configured to connect by using POP3.

Note The POP3 protocol downloads email to your local computer and removes it from the server, whereas IMAP leaves a copy of the email on the server. For more information, see Understanding the differences between POP3 and IMAP4.

  1. Exit Outlook.

  2. In Control Panel, click or double-click Mail.

    To locate the Mail item, open Control Panel, and then in the Search box at the top of window, type Mail. In Control Panel for Windows XP, type Mail in the Address box.

  3. Click Show Profiles.

  4. Click Add.

  5. Type a name for the profile, and then click OK.

  6. Select Manual setupor additional server types, and then click Next.

  7. Select POP or IMAP, and then click Next.

  8. Enter your name and email address, and then select POP3 for the Account Type.

  9. Enter your Incoming mail server and Outgoing mail server (SMTP) details, enter your logon information, and then click Next.

    Note Go to your email server host's website or contact them to collect the incoming and outgoing mail server details.

  10. Your account settings will be tested to verify that they are correct:

    • If the tests are completed successfully, click Close.

    • If you receive an error during the tests, click Close. Correct the information in the account settings, and then repeat steps 9 and 10 until the account settings are correct.

  11. Click Finish.

  12. In Mail, make sure that the Always use this profile option is selected, and then select your new profile name from the list.

  13. Click OK.

Method 3: Use Outlook 2013

If possible, use Outlook 2013 instead of Outlook 2016 to connect to your IMAP account. This issue does not occur in Outlook 2013.


Microsoft is researching this problem and will post more information in this article when the information becomes available.

RoundCube login to local IMAP server failing

I've been following this guide to hp m1522n scanner error 5 up a mail server on my server: The only difference is that this tutorial uses a MySQL database and I've used PostgreSQL.

But I can't login to RoundCube. This is a message I get in the RoundCube error log:

This is from the IMAP log:

I have one user in my DB table in Postgres. Here he canon 2700 error 5200 tried logging in with both and and with both the plain password and the encrypted one. Just to be safe, I've also generated the password inside MySQL (using the expression from the guide) and then copied the result in the field in Postgres. And yes, MySQL and Postgres are on the same server. Here is the expression I used in MySQL:

I really don't know what else to do so any help would be appreciated. If you need more info, just say so.


I've managed to login to the server via telnet (when I fixed the missing mail imap error empty password problem). But I still can't connect with RoundCube. Here is the output from mail.log:

imap error empty password