Fix 500 error - internal server error

fix 500 error - internal server error

If you are receiving an “Error 500 – Internal Server Error” message while trying to log into Canvas, you will need to clear the cookies on your web browser to. But the error messages aren't always clear. This is especially the case for the “500 Internal Server Error.” This message indicates that an. Simply go to the WordPress admin area and click on 'Plugins'. Now you need to reactivate one plugin at a time until you find the one that caused. fix 500 error - internal server error

Fix 500 error - internal server error - opinion you

500 Internal Server Error

For every request from a web browser the server responds with a status code . Out of various status code, 5xx are the codes related to Web Server. A first digit of 5 represents a server side error, with the most common codes in the range of 500 to 510. They indicate that the server failed to complete the request because server encountered an error. When you try to visit a website and see error "500 Internal Server Error" message, it means something has gone wrong with the website. This is a "catch all" status for unexpected errors. The error is particularly frustrating because it gives you no information about what specifically caused the server error. This isn't a problem with your browser, your computer, or your internet connection. It's a problem with the site you're trying to visit.


Error Status : 500 Internal Server Error
Error Specifications:https://tools.ietf.org/html/rfc7231#section-6.6.1

The first thing you need to know about an "Internal Server Error" is that the error can only be resolved by fixes to the Web server software. It is not a client-side problem meaning that the problem is not with your browser, your computer, or your internet connection. There are a number of causes for a 500 Internal Server Error to display in a web browser. The 500 Internal Server Error message might be seen in any number of ways because each website is allowed to customize the message. Here are some common ways you might see this error:

  1. 500 Internal Server Error
  2. HTTP 500 - Internal Server Error
  3. Internal Server Error
  4. HTTP 500 Internal Error
  5. 500 Error
  6. HTTP Error 500

What causes a 500 Internal Server error

This error means there is a problem on the server side. A server error can be caused by any number of things from uploading the incorrect file to as bug in a piece of code. This error response is a generic "catch-all" response. The web server is telling you that something went wrong, but it's not sure exactly what that is. If you have root access, you should review your web server’s error logs to get more information about this. If you are using shared hosting plan, you should contact your host to get more information. The best way to debug the error depends upon the server and what's actually running at the time. Consider some debugging tips to help diagnose and fix common causes of this problem.

How to Fix the 500 Internal Server Error

When you hit an internal server error it usually means some parts of your web server is not configured correctly or the application is trying to do something and the server is failing to carry out the request due to a conflict or restriction. This error can only be resolved by fixes to the Web server software . It is up to the administrators of the Web server site to locate and analyse the logs which should give further information about the error. However, there are often ways to quickly get around the problem:

Backing Up Your Site

These solutions require making a lot of changes in your site's root directory . It's highly recommended that you backup your site prior to trying any of these solutions in case something goes wrong.

Server permission

Very commonly, incorrect permissions on a file or folder that contains one of the scripts causes this this error. The script isn't throwing the error because the server can't even run the script. Check to see what the permissions should be and ensure that's how they are set on the server.

Server timeout

HTTP Error 500 Internal server error Explained

Sometimes the 500 Internal Server error is because the server timed out, or a script you're running timed out . You can increase the Apache server timeout in httpd.conf by changing TimeOut 600. If the server was busy, needed to be rebooted, or the connection was lost, the script might still report a 500 Internal Server Error.

Script timeout

Sometimes the 500 Internal Server error is because the script you're running timed out . If your website relies on scripts (such as Perl or CGI files), there are a number of things that can go wrong. A PHP or other server-side script may have timed out. This could be because of a programming error that put the script in an endless loop or a resource that wasn't available. If you're running a script, like PHP for example, you can increase the time out of this as well. For PHP this would mean changing the max_execution_time from the default of 30 (seconds) to something longer:


max_execution_time 60

If a script times out during testing, it's likely to do it again during production when it’s accessed by more users.

Errors in .htaccess files

Occasionally, an error in the coding of an .htaccess file may cause this error. The .htaccess on your site might interfere with the web page that you are tying to load. Please double check the .htaccess configuration for any possible syntax error that could render a 500 Internal Server Error. To confirm whether a misconfiguration .htaccess is the cause of the 500 Internal Server error , either remove or rename the .htaccess file temporarily and then try to reload the page.

Check the Error Logs

You should check Apache and PHP error logs for your server. It will provide valuable information regarding any code failures or reasons for a site failure.

If you are a web visitor and want to rule out whether the problem is on your end:

Clear your browser cookies and cache

This is the one of the first things and tech support will advise, and while the server errors are not caused by either cookies or the cache , it might be that the error has been fixed and you are viewing the wrong version of the site because of them. It's worth doing as it only takes a few minutes in your browser's settings.

Reload or Refresh the Webpage

Most of the time, the issue is only temporarily and can be corrected by trying the page again. You can use the refresh/reload button, pressing F5 , or by trying the URL again from the address bar. Sometimes this error is caused when a service restarts, and you happen to catch it at exactly the wrong time.

Not Yet?

500 Internal server error

If you've tried to troubleshoot your 500 server error and still can't fix it, then you may need to speak to your web host and see if they are able to find what process or script is causing the error. If you are using a commercial web hosting company their customer support should be able to provide information on how to fix the error and in many cases they will apply the fix for you at no cost .



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Fixing the 500 Internal Server Error

Last updated 21st July 2022

Objective

The "500 Internal Server Error" can affect your entire website or only parts of it. It can be permanent, appear sporadically, or result in a blank page.

error500

These errors may also come from updates carried out automatically by components of your website and therefore occur without any action taken on your side.

Learn how to diagnose the most common cases of "500" type errors.

OVHcloud provides services which you are responsible for with regard to their configuration and management. You are therefore responsible for ensuring they function correctly.

We have provided you with this guide in order to help you with common tasks. Nevertheless, we recommend contacting a specialist provider and/or the service’s software publisher if you encounter any difficulties. We will not be able to assist you ourselves. You can find more information in the Go further section of this guide.

Requirements

Instructions

Before you continue, check your website on different devices and browsers. If the error does not appear in some cases (e.g. on a different browser), your OVHcloud services are working fine. Restart your local devices and contact an IT professional if necessary.

A website consists of a source code (most of the time, .php files connected to a database) and additional data. We strongly advise you to create backups of your data before taking any further measures:

  • Follow this guide to retrieve a copy of all your website's files.
  • If your website uses a database, you can additionally refer to this guide on how to retrieve a copy of it.

In order to solve a 500 error, you can restore your website. However, we recommend to first investigate the causes of this error through the following steps:

Check your hosting logs

First, please check your logs with this guide.

Put your website in development mode

To reveal any PHP errors, switch your web hosting to mode with these instructions.

Test the .htaccess file

A 500 error can be caused by a defect of the file of your website, which is usually located on the first level of its root folder within your hosting's FTP storage space.

To check this, log in to your hosting plan via FTP.

Then rename this file to and refresh the page in your browser.

If your website is online again, it means the file should be corrected. If you need help to make the necessary operations, you may consider contacting an OVHcloud partner.

Check folder and file permissions

Each file and each folder of your source code has a certain level of read, write and execute permissions within your web hosting's file system. This is meant to protect them from any malicious or improper manipulation.

An incorrect level of access rights on a folder or a file may create a 500 error.

To access these files, log on your FTP server.

The FileZilla guide will then help you check the following points:

  • The root of your hosting plan (this is the directory marked or on Filezilla) must have 705 access rights (these are the default permissions). Do not change this level of permissions.
  • Folders must have 705 access rights.
  • Files must have 604 access rights.

Access error details on your scripts

For security reasons, your website hides all technical details about the error 500.

To verify these details, you can use a SSH connection. (SSH is only available with a hosting plan of the Business or Developer range.)

Restore your website to its previous state

If the 500 error appeared after modifying the PHP configuration of your web hosting, return to the previous one by following our guide Changing a Web Hosting plan’s PHP version.

Executing database or FTP restore operations replaces all data contained in your FTP server or database by a backup. As a result, you will not be able to recover any changes made or data stored after the timestamp of the backup used.

Restoring your website’s source code will affect all websites on your OVHcloud web hosting.

To restore your website’s source code, read our guide Restoring your Web Hosting plan’s storage space. Keep in mind that this operation alone is not a permanent solution.

If your website uses a database, read our guide Importing a backup into a Web Hosting plan database.

Go further

For specialised services (SEO, development, etc.), contact OVHcloud partners

Join our community of users on https://community.ovh.com/en/


Did you find this guide useful?

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Whether your feedback is about images, content, or structure, please share it, so that we can improve it together.

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The message 500 Internal Server Error is one of the most frustrating messages a website owner can encounter. If you are lucky, it is followed by an explanation such as “Connection Timed Out” or “Please check your internet connection and try again”.

However, if it is not followed by an explanation, you may just see a blank page where you cannot continue.

If you are a WordPress user, you will at some point come across the term “500 Internal Server Error”. This error is triggered by your WordPress website whenever there is an internal problem. If this is the case with your website, you can be sure that something has gone wrong with the configuration of your web hosting provider’s server.

If you have accessed a particular website and received the dreaded 500 Internal Server Error message, do not panic! This usually means that the server cannot process the request properly. There are things you can do to fix this problem. You can find these solutions here.

You may want to leave this task to an experienced developer. But you do not have to. If you are one of those who, like me, want to fix things immediately, then you are in the right place.

Are you ready to get to the bottom of this? OK, First you need to understand the error, why it is a server error and how to fix it.

What is a 500 Internal Server Error?

500 Internal Server Error image - 500 Internal Server Error Solved Learn To Fix It😁 Speed

(500-internal-server-error-example-image-562×340)

First of all, you need to know that this internal server error 500 is an HTTP error and that there are several status codes associated with the Hypertext Transfer Protocol AKA as HTTP. You can see the complete list of status codes here:

10 Status Code Definitions.

Today we will deal with one of the worst status codes: the status code 500 Internal Server Error. This HTTP status tells you that the server hosting the website you are accessing is unable to process such a request. There are many causes for this error, but in general, it is best to investigate the server itself.

What causes a 500 Internal Server Error?

There are many reasons why a 500 Internal Server Error may occur, some of which are: 

  • No permission to access the website
  • You cannot connect to the server hosting the website
  • There is a configuration problem with your network
  • Excessive PHP timeout
  • PHP memory limit exceeded
  • Incompatibility with the PHP version

Fixing 500 Internal Server Error WordPress

Fixing 500 Internal Server Errors can be a challenge, even for an IT professional. They occur when the server is busy or can not handle all your requests at once, and they are usually caused by problems configuring the hosting server that runs most websites. To fix this 500 HTTP protocol server error, we first need to locate it. This requires a troubleshooting strategy. So let us begin.

Troubleshooting 500 Internal Server Error in WordPress.

Learning to fix the 500 Internal Server Error - 500 Internal Server Error Solved Learn To Fix It😁 Speed

Troubleshooting 500 Internal Server Error in WordPress can be a daunting task, to say the least. The first thing you should do is check that your server is working and operational. If the server is up and running, you should check if your hosting provider has a customer support hotline. The problem is that sometimes the hosting provider’s support team takes too long to respond and you need to fix the 500 error now. That’s why we created this 500 Internal Server Error Troubleshooting Guide.

In this guide, we will troubleshoot your 500 Internal Server Error in five steps:

  1. Check if plugins are causing the problem
  2. We will check the installation of the theme
  3. Check if the .htaccess file is corrupted 
  4. Ask help to the support of the hosting provider
  5. Reinstall or reset WordPress

1. Checking WordPress plugins

Plugins on WordPress Provoking the 500 Internal Server Error - 500 Internal Server Error Solved Learn To Fix It😁 Speed

The best way to find out what plugins might be the cause of the 500 status error is to disable all plugins and then activate them one by one. Which will make it easier to find the culprit and fix it. Now, disabling the plugins is very simple, here is how:

3 Steps to disable all WordPress Plugins:

  1. Log in to your WordPress dashboard.
  2. Under Appearance, find the “Plugins” section. Hover over the word “Plugins” and click on “Installed Plugins”.
  3. In the plugin dashboard, click on “Bulk Actions”, select “Disable” from the list of drop-down options and click on “Apply”.

All installed plug-ins should now be deactivated.

Now it is time to find the culprit!

For this, you need some patience because you have to go through one plug-in after the other until you find the plug-in that is causing the 500 Internal Server Error.

The best way to find out which plugin is causing the HTTP 500 Internal Server Error:

  1. After you have deactivated all plug-ins, keep the normal browser open in which you have deactivated all plug-ins. Then open an incognito browser and open your website or the web page that triggered the Internal Server Error Code 500.
  2. Go back to the normal browser (not the incognito browser) and activate the first plugin in the list.
  3. Clear the entire cache, wait 1-2 minutes and press Ctrl+Alt+Sup on the incognito page.
  4. Check whether the error occurs again. If it does, you have found the culprit. If the error does not reoccur, continue troubleshooting all other plug-ins until you find the one causing the error.

Ok, having done all that, you have solved the problem? Great, then you can continue your work, but if not, then you need to do more tests!

There is another possible scenario that happens when you can even load your website at all due to the 500 internal server error. In this case, you will need to login to your Cpanel and go to the section called “File manage”, find the folder that contains all plugins and disable them from there. here is how to disable all plugins using Cpanel.

Steps to disable all WordPress plugins using Cpanel:

  1. Log into your cPanel and click on the file manager folder.
  2. Navigate to your WordPress installation folder. Example – Public_html/your-website
  3. Locate the plugins folder, which you can find here: Public_html/your-website/wp-content/plugins. There are all plugins you were using in your WordPress website.
  4. Now rename the plugins folder, to something like “faulty-plugins”. To rename the folder – > simply right-click on it – > Rename

Now all plugins that you have installed in your WordPress are disabled. Try reloading your site in your browser’s incognito mode to see if the problem you were having is now gone. If so, you need to find out which of the plugins caused the problem.

To do this, you should first create another folder and name it “plugins”.

From here you should try to open your website in an incognito tab. The best thing to do is to reinstall all the plugins one after the other and try to see if the problem occurs again with each reinstallation.

The advantage of this approach is that you will not receive an error message in case of a faulty plugin. That means you do not have to check which one it was, you just have to delete the renamed plugin folder, and sayonara 500 Internal Server Error.

500 Internal Server Error: Solved!

No? Oh boy! let’s continue with our troubleshooting!

2. Check the WordPress theme installed

Themes are prone to internal server errors that can be fixed with the right know-how.

There are many reasons why your website is not working properly, but some of them point to your installed themes. WordPress is a popular content management system that often has issues with themes. With the right know-how, you can rule out your theme as the culprit for the 500 Internal Server Error by deactivating the theme marked as “active” in your theme’s dashboard. These are the steps:

  1. – Log in to your WordPress dashboard
  2. – Hover over the “Appearance” left menu item and click on “Themes”.
  3. – Deactivate the active theme and activate a default theme. (WordPress currently comes with three default themes: Twenty Nineteen, Twenty Twenty and Twenty Twenty-One).

After performing this method, you should open an incognito tab again and try to load your website. If it works, you have found the culprit. 500 Internal server error fixed!

But what if you can no longer log into the WordPress backend dashboard because of this 500 Internal Server Error?

Then you need to follow these further steps to manually deactivate the themes via Cpanel.

Disabling WordPress Themes Using Cpanel:

  1. Log in to your cPanel and click on “File Manager”.
  2. Double-click on the “public_html” folder and navigate to the “wp-content” folder and click on the “themes” folder. 
  3. You should then see the list of installed themes. It is best to rename your main theme folder to “testing-theme”.

Once this is done, open your website in an incognito tab to check if it works!

If it does not, we move on to the third and simpler method of troubleshooting the 500 Internal Server Error.

3. Check if the .htaccess file is corrupted

When you get an internal server error on your WordPress website, it is not uncommon for the cause to be a problem with your .htaccess file. If this is the case, it may be because you or someone else was trying to make changes to the site or perform upgrades or modifications when the error occurred.

To fix the 500 Internal Server Error, you can try repairing, restoring or recreating a .htaccess file. This htaccess file allows you to make changes to the configuration of your website without having to edit the server’s configuration files. Because of the great importance of this file, it must be handled with care, as it can mess up your entire website and cause the 500 Internal Server Error, among other errors.

If the Htaccess files become corrupted, this can lead to problems such as broken links, internal server errors, unwanted redirects and much more.

If your .htaccess file becomes corrupted, it is usually because you have installed a faulty plugin (often nulled plugins) or tried to customise the file by adding commands that are not supported by your web server. The most common cause is themes that are not coded correctly (or trying to install nulled themes). In any case, you need to fix this 500 Internal Server Error (and stop using nulled plugins and themes). So let us try to fix this server error by correcting your Htaccess file.

The best option you have is to use a backup that you or your hosting provider may have. 

If you replace your current .htaccess file with a backed-up file, most websites that experience this 500 Internal Server Error due to a corrupted .htaccess file will be back online and the error fixed!

Oh, you do not know how to find your htaccess file? I do not know that either! XDDD. Just kidding, here are the steps to find the htaccess file:

In most cases, you will find this .htaccess file in the root directory. Yes, there where you can also find other important folders like wp-admin, wp-content and wp-includes.

Some hosting providers hide the htaccess file because it is important for the operation of your website. If you can not see it, make sure all hidden files are viewable. Just check the file manager settings of your WordPress hosting account.

How to find an Open .htaccess File?

  1. Go to your file manager folder – > you will find the folder public_html. (root folder)
  2. If you cannot see the .htaccess file, navigate to the top-right menu, there you will see the word “Settings”, click on it and activate the option Show hidden files.
  3. Now activate the display of all hidden files so that you should now be able to see the .htaccess file.

Here you can simply delete the file and create a new one or edit the current file. Here you can see how to carry out these two tasks:

Task one: Delete the htaccess file:

Just click on the file and press delete! I told you it was easy! 

Task two: Create a new htaccess file:

OK, this is quite easy and you should do it directly from the Cpanel dashboard. These are the steps to create a new htaccess file:

Click the New File button at the top of the menu.

You need to name the file .htaccess, yes, with the dot in front of it. Paste the code I have given below, because that’s the default setting you need for your WordPress website, and click “Create” to save your changes.

The default settings of the Htaccess file:

# BEGIN WordPress

RewriteEngine On

RewriteBase /

RewriteRule ^index.php$ – [L]

RewriteCond %{REQUEST_FILENAME} !-f

RewriteCond %{REQUEST_FILENAME} !-d

RewriteRule . /index.php [L]

# END WordPres

There is also the option to use and FTP client.

An FTP Client is a sofware that manages files on a remote server.

So, if you are using an FTP Client to upload your website content instead of WordPress’ built-in editor, then follow these steps:

Go to the Server menu and enable the option “Force showing hidden files”.

Now you should see the .htaccess file that was hidden.

In case you were wondering: Are these steps the same for all hosting providers? They may vary a little, but in general, the variations are very small.

Ok, it’s time to test the salt! Is it sweet? Does your website load perfectly? Nice, you just fixed the 500 Internal Server Error. Hooray!

No? Do you mean you are still seeing the same error? Then it’s time to get help!

4. Ask for the support of your hosting provider

If you have come this far and your 500 Internal Server Error still persists after all of the above, it is time to ask the support team at the company providing your hosting service to reset your site to the last working version from which a backup was made.

Some unusual problems can trigger these 500 internal server errors in WordPress, but at this point, it may be best to ask your host. The problem may even be a genuine server issue that they can at least confirm, and they can also investigate things like file permissions errors and other causes.

The problem with this method is that hosting providers sometimes have very poor customer support. To fix the error today, try contacting the provider, preferably via live chat. If there is no such thing as live chat, change hosting providers. XDDD, Nah, just kidding, send them an email or give them a call. 

But at this point, these support features are an indicator of how good your hosting provider is, and if it’s bad, you’d better switch to a better provider. There are many options, I can tell you 4 of the best:

  1. SiteGround
  2. Hostinger
  3. WPEngine
  4. Namecheap

Now for the last method, which I list last because it should be your last option, namely resetting your WordPress installation.

5. Reinstalling your WordPress site

Say none of the above has worked, even your hosting provider’s support has not responded yet, but you need to fix that 500 Internal Server Error today. Desperate diseases need desperate cures!

Here you will carefully try to fix everything, and this article will help you. So let us do it right.

First of all, you need to make a backup of your files, for this, you have two options:

  1. Download the backup created by your hosting provider.
  2. Manually create your own backup.

Whatever you decide, these are the steps to create a backup of your website:

How to download a backup from your hosting provider:

  1. Log in to your Cpanel dashboard.
  2. Look for an icon labelled Tools & Utilities. There you should see an option called Backup Manager.
  3. Then click on the appropriate icon for the backup file you want to download and save the file to an easy-to-find location on your computer.

Manually create a backup of your website’s files.

There are two options here, depending on how serious your 500 Internal Server Error is.

  1. If you are able to log into your WordPress backend dashboard, you can simply export a backup using the “Export” option you see when you click on the “Tool” option in the left side menu of WordPress.
  2. If you do not have access to your WordPress dashboard at all, you’ll need to go to the Cpanel dashboard or use an FTP client. Let us take a look at how to do this properly.

Create a backup of your website via the WordPress dashboard:

Creating a backup of your website thru Cpanel and FTP Client

Finally, and no less importantly, once you have backed up all your files, you can simply reinstall your WordPress, preferably from your Cpanel dashboard. If you need help reinstalling WordPress, here is another nice video:

Uninstalling & Reinstalling WordPress to Troubleshoot.

How does the 500 Internal Server Error impact SEO?

Now you know what an internal server error is and how to fix it. Now it’s time to take a look at the effects this error could have on the search engine optimisation of your website.

An internal server error can be a serious problem that can cause you to lose visitors, revenue and even your search engine ranking. That’s why it’s important to invest in a service to optimise your website.

It can take months to recover if you do not take action. Therefore, it is important that you address this problem before your website is affected.

One way to identify potential 500 server errors on your website is to conduct weekly technical audits to identify issues before they can lead to bigger problems.

You do not want your online business to suffer the effects of 500 server errors for too long.

If you feel you can not do this, do not panic, just drop us a line in the comments below and we will sort it out for you.

Fixing the 500 Internal Server Error Final Words.

There you have it, all the most effective solutions for a very annoying problem that tends to break our nerves every time it happens. If you have any questions, please feel free to contact us and we will be glad to help!

I tried my best so everybody can follow regardless of their level of knowledge.

Hopefully, you found this article to be helpful, please share it with your friends and your cat.

Good luck!

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How to Fix the 500 Internal Server Error in WooCommerce

When managing a website, it cannot be avoided that a site sometimes works imperfectly in seconds or in hours. One of the common errors that come to your store is an internal server error. It is the worst situation compared to other HTTP errors, which provide no clear information about the issue as well as the server errors. An example is that your site suffers from internal error servers but still works well.

If lucky, your site still runs probably, but in most cases, your site will refuse to operate when your customers enter your URL store. Because of that difficulty, many users find it frustrating and they are worried about these errors. Don’t panic too much. In this article, fix 500 error - internal server error, we will show you 500 internal server errors as well as go over How to fix 500 internal server error in WooCommerce that a beginner can follow our suggestions to check their own site.

What is the 500 internal server error?

To give you a clear and specific definition of the 500 internal server error, there is no fixed indication of what went wrong and what caused it. The only certain thing is that the problem comes from some operation going wrong on the site’s end. Maybe one of the reasons is when a theme or a plugin hit something wrong, which it should not have done. As a result, it crashed your server and stopped it from running.

What is the 500 internal server error?

In order to find out what it is from, you have to do troubleshooting trial and error. Going through all the functions in your store settings systematically, you may point out where the problem is located and then can fix it afterward.

Types of the 500 internal server errors

As for this error type, basically, there are many kinds of 500 internal error statuses such as 500, 501, 502, 503, etc. Each status means a different meaning, fix 500 error - internal server error, but a 500 internal server error is the problem telling you that fix 500 error - internal server error server is facing an unexpected condition that prevents implementing the URL request.

Because of different web servers, operating systems, and browsers, a 500 internal server error itself prevents the site in various ways. Here are some variations of how it is displayed on the web:

  • 500 internal server error

  • HTTP error 500

  • Internal server error

  • 500 error

  • HTTP 500 - Internal server error

  • HTTP 500

What causes the internal server error

As mentioned above, the reason may come from the theme or plugin breaking some rules relating to operating your website probably. It does not happen only to the WooCommerce platform, but also to any website running on a web server. Owing to the generic nature of this error, even the developer cannot explain it at all.

Other causes of the internal server error are caused by corrupted .htaccess file and PHP memory limit. Moreover, many people said that the internal server error is only displayed when you are entering the admin area, but does not show up in the rest of the site functionalities.

What causes the internal server error

Technically, if you have experienced a server error, there are several other high possibilities triggering the errors. We are going to have a list here that you can follow:

  • Browser Cache

  • Incorrect database login credentials

  • Corrupted database

  • Corrupted files in your WordPress installation

  • Corrupted WordPress core files

  • Issues with third-party plugins and themes

  • PHP timing out or fatal PHP errors with third-party plugins

  • Wrong file and folder permissions

  • Errors in CGI and Perl script

Why you should fix the 500 internal server error

When coming to server errors, the consequence of your store is extreme damage. Since your store is down to the error, it indicates that your site stops loading and working. Your customers cannot come to view and order your products; as a result, it leads to a decrease in conversion rates exponentially. Therefore, fixing the error as soon as possible is a must for your reputation as well as professional manners.

Another consequence of fixing the 500 internal server errors is that your site might negatively affect SEO rank. Whenever your site slows down in 10 minutes, your site is being crawled consistently and Google will back your site up from the beginning again.

Why you should fix the 500 internal server error

If your site is frozen for hours, such as 4 or 5 hours, then Google will see your site as an error server level that needs to be solved. After all, it influences your rankings, so the solutions are necessary to follow in the next section.

How to fix the 500 internal server error in WooCommerce

Checking for Corrupt .htaccess file

First and foremost, in order to fix the 500 internal server errors, it is necessary to download a free FTP platform for your WordPress. When you connect FTP to your site, you can back up the file, edit, add or delete the information inside directly. Literally, the applications of FTP are many, but for the WooCommerce website, we only recommend configuring FileZilla - a free, ease of use and open-source tool for beginners. Here is a short guide on downloading this plugin and how to connect with your store seamlessly.

Backup your site: make sure your information is protected in case there is something wrong while installing

Download FileZilla: enter their website and click on the “Download” button. Please find the correct version for your computer and run the FileZilla zip file to start using it. Then the integration completes without further configuration.

Checking for Corrupt .htaccess file

Connect to your host via FTP

On the screen, you will see the blank information which needs to be filled out by you, such as Host, Username, Password. The first three fields show your unique FTP credentials. As for the Port field, it will be added automatically.

Checking for Corrupt .htaccess file

To access your website using FTP, you need your web host’s FTP address and your personal FTP username as well as a password. Head to your hosting control panel and you can find your credentials in your account information, fix 500 error - internal server error. About the host’s FTP, fix 500 error - internal server error, they may offer documentation telling the place stored that address. Or else, you can contact them directly to get it.

After having all the essential needed data, simply go into FileZilla and select the Quickconnect button. It takes a few seconds to receive a message saying that the connection is established successfully.

Checking for Corrupt .htaccess file

Checking for Corrupt .htaccess file

Now, you can check the Corrupt .htaccess file in FTP client, which is categorized into files and folders neatly. First, you rename the .htaccess file into .htaccess_old file by logging into your site using FTP that you have established earlier.

Checking for Corrupt .htaccess file

When you connect FTP, the .htaccess file will be added in the same location where you can see original folders namely wp-content, wp-admin and wp-includes. If your site does not show the server error on the screen, then congratulations, you got it! After renaming the file, try to revisit your site to see if any problem exists.

Checking for Corrupt .htaccess file

Checking for Corrupt .htaccess file

One thing you should check before doing other things is the permalinks. Navigate to Settings > Permalinks in your WooCommerce dashboard and click the “Save changes” button without changing anything in this section. It helps you update the new .htaccess file with rewrite rules, making sure that your site cannot encounter a 404 error page.

Checking for Corrupt .htaccess file

Checking for Corrupt .htaccess file

Deactivate all plugins and switch themes

If checking the corrupted .htaccess file cannot solve your current issue, then you need to keep reading our other solution. Deactivating plugins and switch themes seems an effective and easy method to fix yourself at the first step when facing server error.

As said, the common reason for this error may derive from the plugin conflict or theme problem. The easiest way to check which plugin causes the internal server error is to disable all your using plugins at once in the Plugins section.

Deactivate all plugins and switch themes

Next, you click on the checkbox to select all plugins. Fix 500 error - internal server error, choose the Bulk actions drop-down to deactivate them, finally update the new change by hitting the Apply button.

Deactivate all plugins and switch themes

Deactivate all plugins and switch themes

Moving on to the most crucial part, which is to investigate the culprit among the plugins. To point out, you need to enable the plugins one by one and check for the internal server error to see if it is repaired or not. Moreover, you go to the FTP client, choose wp-content and rename the plugin file into plugin_deactivate.

Deactivate all plugins and switch themes

Deactivate all plugins and switch themes

Now, let’s see who is the culprit. Please delete that plugin in the WordPress file and notify the author of that plugin immediately when you find out.

Deactivate all plugins and switch themes

Deactivate all plugins and switch themes

If you do not see any suspicious action after enabling each plugin, the theme may trigger the possibility. In order to verify your doubt is right, switch your current theme into a default theme - Twenty Seventeen is an example by heading to Appearance > Themes. In case you delete the default theme, you can reinstall it from the WordPress marketplace for free.

Deactivate all plugins and switch themes

Deactivate all plugins and switch themes

As you can fix the error by switching the themes, you can head to the task of figuring out the issue in your theme’s code by needing WooCommerce support developers to give you a hand.

Reinstall WordPress

This method is very rare to use because all your settings will be removed. Once you reinstall your WordPress website, you have to build all up from the start to the end as well as customize them as you desire to.

However, reinstalling your WordPress benefits your site since something might go wrong when your server copied the required files. So it can be a good solution for you to apply.

Apparently, it cannot be solved absolutely so we suggest you follow the WordPress Update guide in the WordPress codex for further useful information to troubleshoot manually.

Increase the PHP memory limit

The option is for anyone that can check the server error by using shortcode. However, it is not that hard after following our guide below. Of course, you can take it into consideration if you are interested in trying this method. Firstly, hook over your site via FTP client and choose the wp-config file in the root file of your WordPress folder.

Increase the PHP memory limit

After accessing the file, please click on “Edit” and add the shortcode into the edited file that we will give you below - notice that the storage limit fix 500 error - internal server error up to you, we just give the number here for a better reference for you:

Increase the PHP memory limit

Increase the PHP memory limit

When completing, save the file and upload it into your wp-admin file in FTP. If this way works, it is a pity that you only solve the problem temporarily. You still have to figure out what leads to exhausting the memory limit by having a look at your resource usage with different on/off plugins. You can get an idea of where the cause comes from wasting precious megabytes.

Increase the PHP memory limit

Reuploading core files

If the above options do not help your problem, you can consider reuploading core files as an alternative method. That way is worthy of updating wp-admin as well as wp-includes folder from a new WordPress installation. Moreover, it will not remove all the information but still resolve your problem if any file was corrupted.

By doing this, first, you need to visit the WordPress website and click on the Download button to update the latest version.

Reuploading core files

Reuploading core files

Once done, the WordPress zip file will be added in your computer storage. Next, extract the zip file and you will find the WordPress folder.

Reuploading core files

You go back to your WooCommerce website using FTP in order to head to the root folder of your website. The folder includes wp-admin, wp-includes and wp-content smaller folders inside. Next, you open the WordPress folder on your computer settings and choose wp-includes and wp-admin folders and upload these.

Reuploading core files

Now, your FTP will deliver them to your server. In addition, it will ask you whether you want to overwrite the files or not, please select Overwrite and Always use this action afterwards.

Reuploading core files

Reuploading core files

On behalf of your control, the FTP client will replace your older WordPress files with new fresh copies. In case, your file was corrupted, fix 500 error - internal server error, then this method we have mentioned above is for you. You should try it if you have installed an FTP platform for convenience.

Contact your host

When all above methods seem useless to deal with your issue, fix 500 error - internal server error, it is time to get more help from professional developers. Actually, it is the best way to ask your host. Please contact your web hosting to get support since your problem is likely to be a serious server issue and fix 500 error - internal server error can confirm your issue at least. After that, they will have a detailed check on your server logs and from that, they can find out the root of the error quickly.

Furthermore, you may switch to another host that can run your WooCommerce site smoothly - basically, it is not that expensive ($0.8 per month at minimum price).

Wrapping up

Our tutorial on How to fix the 500 internal server error can be hard for you due to the technical knowledge of the internal server error message. However, we hope that with our step-by-step guide, fix 500 error - internal server error, you can fix your error fix 500 error - internal server error yourself easily or at least find out where the cause is from to get support outside.

If you cannot solve it, the most efficient way is to contact your host to discuss your issue. But before having a conversation directly with your host, please relate to our post and try these above steps so they will appreciate your effort and discover the issue so much faster! So, do your best as much as you can!

avada marketing automation

The message 500 Internal Server Error is one of the most frustrating messages a website owner can encounter. If you are lucky, it is followed by an explanation such as “Connection Timed Out” or “Please check your internet connection and try again”.

However, if it is not followed by an explanation, you may just see a blank page where you cannot continue.

If you are a WordPress user, you will at some point come across the term “500 Internal Server Error”. This error is triggered by your WordPress website whenever there is an internal problem. If this is the case with your website, you can be sure that something has gone wrong with the configuration of your web hosting provider’s server.

If you have accessed a particular website and received the dreaded 500 Internal Server Error message, do not panic! This usually means that the server cannot process the request properly. There are things you can do to fix this problem. You can find these solutions here.

You may want to leave this task to an experienced developer. But you do not have to. If you are one of those who, like me, want to fix things immediately, then you are in the right place.

Are you ready to get to the bottom of this? OK, First you need to understand the error, why it is a server error and how to fix it.

What is a 500 Internal Server Error?

500 Internal Server Error image - 500 Internal Server Error Solved Learn To Fix It😁 Speed

(500-internal-server-error-example-image-562×340)

First of all, you need to know that this internal server error 500 is an HTTP error and that there are several status codes associated with the Hypertext Transfer Protocol AKA as HTTP. You can see the complete list of status codes here:

10 Status Code Definitions.

Today we will deal with one of the worst status codes: the status code 500 Internal Server Error. This HTTP status tells you that the server hosting the website you are accessing is unable to process such a request. There are many causes for this error, but in general, it is best to investigate the server itself.

What causes a 500 Internal Server Error?

There are many reasons why a 500 Internal Server Error may occur, some of which are: 

  • No permission to access the website
  • You cannot connect to the server hosting the website
  • There is a configuration problem with your network
  • Excessive PHP timeout
  • PHP memory limit exceeded
  • Incompatibility with the PHP version

Fixing 500 Internal Server Error WordPress

Fixing 500 Internal Server Errors can be a challenge, even for an IT professional. They occur when the server is busy or can not handle all your requests at once, and they are usually caused by problems configuring the hosting server that runs most websites. To fix this 500 HTTP protocol server error, we first need to locate it. This requires a troubleshooting strategy. So let us begin.

Troubleshooting 500 Internal Server Error in WordPress.

Learning to fix the 500 Internal Server Error - 500 Internal Server Error Solved Learn To Fix It😁 Speed

Troubleshooting 500 Internal Server Error in WordPress can be a daunting task, to say the least. The first thing you should do is check that your server is working and operational. If the server is up and running, you should check if your hosting provider has a customer support hotline. The problem is that sometimes the hosting provider’s support team takes too long to respond and you need fix 500 error - internal server error fix the 500 error now. That’s why we created this 500 Internal Server Error Troubleshooting Guide.

In this guide, we will troubleshoot your 500 Internal Server Error in five steps:

  1. Check if plugins are causing the problem
  2. We will check the installation of the theme
  3. Check if the .htaccess file is corrupted 
  4. Ask help to the support of the hosting provider
  5. Reinstall or reset WordPress

1. Checking WordPress plugins

Plugins on WordPress Provoking the 500 Internal Server Error - 500 Internal Server Error Solved Learn To Fix It😁 Speed

The best way to find out what plugins might be the cause of the 500 status fix 500 error - internal server error is to disable all plugins and then activate them one by one. Which will make it easier to find the culprit and fix it. Now, disabling the plugins is very simple, here is how:

3 Steps to disable all WordPress Plugins:

  1. Log in to your WordPress dashboard.
  2. Under Appearance, find the “Plugins” section. Hover over the word “Plugins” and click on “Installed Plugins”.
  3. In the plugin dashboard, click on “Bulk Actions”, select “Disable” from the list of drop-down options and click on “Apply”.

All installed plug-ins should now be deactivated.

Now it is time to find the culprit!

For this, you need some patience because you have to go through one plug-in after the other until you find the plug-in that is causing the 500 Internal Server Error.

The best way to find out which plugin is causing the HTTP 500 Internal Server Error:

  1. After you have deactivated all plug-ins, keep the normal browser open in which you have deactivated all plug-ins. Then open an incognito browser and open your website or the web page that triggered the Internal Server Error Code 500.
  2. Go back to the normal browser (not the incognito browser) and activate the first plugin in the list.
  3. Clear the entire cache, wait 1-2 minutes and press Ctrl+Alt+Sup on the incognito page.
  4. Check whether the error occurs again. If it does, you have found the culprit. If cgi error log error does not reoccur, continue troubleshooting all other plug-ins until you find the one causing the error.

Ok, having done all that, you have solved the problem? Great, then you can continue your work, but if not, then you need to do more tests!

There is another possible scenario that happens when you can even load your website at all due to the 500 internal server error. In this case, you will need to login to your Cpanel and go to the section called “File manage”, find the folder that contains all plugins and disable them from there. here is how to disable all plugins using Cpanel.

Steps to disable all WordPress plugins using Cpanel:

  1. Log into your cPanel and click on the file manager folder.
  2. Navigate to your WordPress installation folder. Example fix 500 error - internal server error Public_html/your-website
  3. Locate the plugins folder, which you can find here: Public_html/your-website/wp-content/plugins. There are all plugins you were using in your WordPress website.
  4. Now rename the plugins folder, to something like “faulty-plugins”. To rename the folder – > simply right-click on it – > Rename

Now all plugins that you have installed in your WordPress are disabled. Try reloading your site in your browser’s incognito mode to see if the problem you were having is now gone. If so, you need to find out which of the plugins caused the problem.

To do this, you should first create another folder and name it “plugins”.

From here you should try to open your website in an incognito tab. The best thing to do is to reinstall all the plugins one after the other and try to see if the problem occurs again with each reinstallation.

The advantage of this approach is that you will not receive an error message in case of a faulty plugin. That means you do not have to check which one it was, you just have to delete the renamed plugin folder, fix 500 error - internal server error, and sayonara 500 Internal Server Error.

500 Internal Server Error: Solved!

No? Oh boy! let’s continue with our troubleshooting!

2. Check the WordPress theme installed

Themes are prone to internal server errors that can be fixed with the right know-how.

There are many reasons why your website is not working properly, but some of them point to your installed themes. WordPress is a popular content management system that often has issues with blender runtime error this application. With the right know-how, you can rule out your theme as the culprit for the 500 Internal Server Error by deactivating the theme marked as “active” in your theme’s dashboard. These are the steps:

  1. – Log in to your WordPress dashboard
  2. – Hover over the “Appearance” left menu item and click on “Themes”.
  3. – Deactivate the active theme and activate a default theme. (WordPress currently comes with three default themes: Twenty Nineteen, Twenty Twenty and Twenty Twenty-One).

After performing this method, fix 500 error - internal server error, you should open an incognito tab again and try to load your website. If it works, you have found the culprit. 500 Internal server error fixed!

But what if you can no longer log into the WordPress backend dashboard because of this 500 Internal Server Error?

Then you need to follow these further steps to manually deactivate the themes via Cpanel.

Disabling WordPress Themes Using Cpanel:

  1. Log in to your cPanel and click on “File Manager”.
  2. Double-click on the “public_html” folder and navigate to the “wp-content” folder and click on the “themes” folder. 
  3. You should then see the list of installed themes. It is best to rename your main theme folder to “testing-theme”.

Once this is done, open your website in an incognito tab to check if it works!

If it does not, we move on to the third and simpler method of troubleshooting the 500 Internal Server Error.

3. Check if the .htaccess file is corrupted

When you get an internal server error on your WordPress website, it is not uncommon for the cause to be a problem with your .htaccess file. If this is the case, it may be because you or someone else was trying to make changes to the site or perform upgrades or modifications when the error occurred.

To fix the 500 Internal Server Error, you can try repairing, restoring or recreating a .htaccess file. This htaccess file allows you to make changes to the configuration of your website without having to edit the server’s configuration files. Because of the great importance of this file, it must be handled with care, as it can mess up your entire website and cause the 500 Internal Server Error, among other errors.

If the Htaccess files become corrupted, this can lead to problems such as broken links, internal server errors, unwanted redirects and much more.

If your .htaccess file becomes corrupted, it is usually because you have installed a faulty plugin (often nulled plugins) or tried to customise the file by adding commands that are dj calmness - windows errors remix supported by your web server. The most common cause is themes that are not coded correctly (or trying to install nulled themes). In any case, you need to fix this 500 Internal Server Error (and stop using nulled plugins and themes). So let us try to fix this server error by correcting your Htaccess file.

The best option you have is to use a backup that you or your hosting provider may have. 

If you replace your current .htaccess file with a backed-up file, most websites that experience this 500 Internal Server Error due to a corrupted .htaccess file will be back online and the error fixed!

Oh, you do not know how to find your htaccess file? I do not know that either! XDDD. Just kidding, here are the steps to find the htaccess file:

In most cases, you will find this .htaccess file in the root directory. Yes, there where you can also find other important folders like wp-admin, wp-content and wp-includes.

Some hosting providers hide the htaccess file because it is important for the operation of your website. If you can not see it, make sure all hidden files are viewable. Just check the file manager settings of your WordPress hosting account.

How to find an Open .htaccess File?

  1. Go to your file manager folder – > you will find the folder public_html. (root folder)
  2. If you cannot see the .htaccess file, navigate to the top-right menu, there you will see the word “Settings”, click on it and activate the option Show hidden files.
  3. Now activate the display of all hidden files so that you should now be able to see the .htaccess file.

Here you can simply delete the file and create a new one or edit the current file. Here you can see how to carry out these two tasks:

Task one: Delete the htaccess file:

Just click on the file and press delete! I told you it was easy! 

Task two: Create a new htaccess file:

OK, this is quite easy and you should do it directly from the Cpanel dashboard. These are the steps to create a new htaccess file:

Click the New File button at the top of the menu.

You need to name the file .htaccess, yes, with the dot in front of it. Paste the code I have given below, because that’s the default setting you need for your WordPress website, and click “Create” to save your changes.

The default settings of the Htaccess file:

# BEGIN WordPress

RewriteEngine On

RewriteBase /

RewriteRule ^index.php$ – [L]

RewriteCond %{REQUEST_FILENAME} !-f

RewriteCond %{REQUEST_FILENAME} !-d

RewriteRule. /index.php [L]

# END WordPres

There is also the option to use and FTP client.

An FTP Client is a sofware that manages files on a remote server.

So, if you are using an FTP Client to upload your website content instead of WordPress’ built-in editor, then follow these steps:

Go to the Server menu and enable the option “Force showing hidden files”.

Now you should see the .htaccess file that was hidden.

In case you were wondering: Are these steps the same for all hosting providers? They may vary a little, but in general, the variations are very small.

Ok, it’s time to test the salt! Is it sweet? Does your website load perfectly? Nice, you just fixed the 500 Internal Server Error. Hooray!

No? Do you mean you are still seeing the same error? Fix 500 error - internal server error it’s time to get help!

4, fix 500 error - internal server error. Ask for the support of your hosting provider

If you have come this far and your 500 Fix 500 error - internal server error Server Error still persists after all of the above, it is time to ask the support team at the company providing your hosting service to reset your site to the last working version from which a backup was made.

Some unusual problems can trigger these 500 internal server errors in WordPress, but at this point, it may be best to ask your host. The problem may even be a genuine server issue that they can at least confirm, and they can also investigate things like file permissions errors and other causes.

The problem with this method is that hosting providers sometimes have very poor customer support. To fix the error today, try contacting the provider, preferably via live chat. If there is no such thing as live chat, change hosting providers. XDDD, Nah, just kidding, send them an email or give them a call. 

But at this point, these support features are an indicator of how good your hosting provider is, and if it’s bad, you’d better switch to a better provider. There are many options, I can tell you 4 of the best:

  1. SiteGround
  2. Hostinger
  3. WPEngine
  4. Namecheap

Now for the last method, which I list last because it should be your last option, namely resetting your WordPress installation.

5. Reinstalling your WordPress site

Say none of the above has worked, even your hosting provider’s support has not responded yet, but you need to fix that 500 Internal Server Error today. Desperate diseases need desperate cures!

Here you will carefully try to fix everything, and this article will help you. So let us do it right.

First of all, you need to make a backup of your files, for this, you have two options:

  1. Download the backup created by your hosting provider.
  2. Manually create your own backup.

Whatever you decide, these are the steps to create a backup of your website:

How to download a backup from your hosting provider:

  1. Log in to your Cpanel dashboard.
  2. Look for an icon labelled Tools & Utilities. There you should see an option called Backup Manager.
  3. Then click on the appropriate icon for the backup file you want to download and save the file to an easy-to-find location on your computer.

Manually create a backup of your website’s files.

There are two options here, depending on how serious your 500 Internal Server Error is.

  1. If you are able to log into your WordPress backend dashboard, you can simply export a backup using the “Export” option you see when you click on the “Tool” option in the left side menu of WordPress.
  2. If you do not have access to your WordPress dashboard at all, you’ll need to go to the Cpanel dashboard or use an FTP client. Let us take a look at how to do this properly.

Create a backup of your website via the WordPress dashboard:

Creating a backup of your website thru Cpanel and FTP Client

Finally, and no less importantly, once you have backed up all your files, you can simply reinstall your WordPress, preferably from your Cpanel dashboard. If you need help reinstalling WordPress, here is another nice video:

Uninstalling & Reinstalling WordPress to Troubleshoot.

How does the 500 Internal Server Error impact SEO?

Now you know what an internal server error is and how to fix it. Now it’s time to take a look at the effects this error could have on the search engine optimisation of your website.

An internal server error can be a serious problem that can cause you to lose visitors, revenue and even your search engine ranking. That’s why it’s important to invest in a service to optimise your website.

It can take months to recover if you do not take action. Therefore, it is important that you address this problem before your website is affected.

One way to identify potential 500 server errors on your website is to conduct weekly technical audits to identify issues before they can lead to bigger problems.

You do not want your online business to suffer the effects of 500 server errors for too long.

If you feel you can not do this, do not panic, just drop us a line in the comments below and we will sort it out for you.

Fixing the 500 Internal Server Error Final Words.

There you have it, all the most effective solutions for a very annoying problem that tends to break our nerves every time it happens. If you have any questions, please feel free to contact us and we will be glad to help!

I tried my best so everybody can follow regardless of their level of knowledge.

Hopefully, you found this article to be helpful, please share it with your friends and your cat.

Good luck!

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Are your website visitors only seeing the 500 server error? As an operator, you should tackle the problem quickly because not only will this scare off your visitors, but it could also mean that Google will lower your ranking. Before you take action, first check whether your server is still running. If not, contact your hosting provider as soon as possible.

If there is an internal error, the first step is to view the log files. For Linux servers, the collection of error messages should be found at /var/log/httpd/error_log. It makes sense to reload the website to reproduce the HTTP error 500 code and observe how the log file is being created. This will help you find the fix 500 error - internal server error of the error quite quickly, fix 500 error - internal server error. Also consider which changes were made shortly before. In many cases, incorrectly programmed or incompatible plugins are the cause of error messages.

Errors can also occur if you have not set permissions correctly for important files. In general, there are three types of rights:

  • Read (r)
  • Write (w)
  • Execute (x)

These permissions can be assigned for three different user types:

  • Owner of the file
  • Group of users
  • All others

The rights are specified either in the abbreviations r, w, and x, or in corresponding numerical values: 4 for read, 2 for write, and 1 for execute. They are added for each user type and specified one after the other: rwxr-xr-x (rwx for the owner, r-x for the group, and r-x for all others) or 755. This configuration (755) should be the default setting. If the permission assignment is set differently, an error may occur. You can change this with a command:

You can watch a thematic video

FIXED 500 Internal Server Error on WordPress

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