Error launching user

error launching user

On the Identity tab, click the Interactive User to set the user account identity of Machine Debug Manager. If no one will be logged on to the. Root Cause: User Interface is unable to find the installation of Java. Environment. OS Version: N/A. Resolution. 1. If. And an error message “User doesn't have permission to launch the app (managed networks)” is shown to the user. This seems to be a problem with our helper.

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Line 0 - - Error Opening the file Problem Solution in windows 11 - 100% working

How can Support resolve the error "Error Retrieving User Roles" when launching ArchiveOne Admin console?


A user is on a Windows XP desktop and has the ArchiveOne Enterprise console installed locally. This admin console is connecting to an ArchiveOne service installed on a Windows R2 server. The user has been set with a bespoke Role from the 'Roles and Users' component of ArchiveOne. When opening the admin console the user sees an error box stating "Error Retrieving User Roles". No functionality is available to the user.

The same user can log onto a desktop with a Windows 7 operating system and use the console as expected. N.B. Windows XP is no longer covered by Microsoft support and is not supported by the latest version of ArchiveOne.

The admin console trace file indicates a failure to connect to the server with an error code of 0x (and may well say error launching user a security package specific error occurred).


This error is caused 3108 error iphone a Kerberos authentication issue between the Windows XP environment and the Windows R2 server. This is a known Microsoft issue and is NOT caused by any ArchiveOne installed component.


There are a number of checks that should initially be made when faced with this issue. These are:

  1. Locate and delete the files with the extension '.c2cusers', error launching user. Restart the console to reload the operation set allowed by the user.
  2. Check that on-access scanning from an installed anti-virus product is not preventing the reading of the role definition files.
  3. Check that the Windows Firewall on the XP machine is set to 'off'.
  4. Log on as a different user and see if the console opens as expected.
  5. Assuming that none of the above resolve the issue, then it will be necessary to register a Service Principal Name (SPN) for the appropriate ArchiveOne service.

Important: If an SPN is already registered for another service on the Archive server (such as Outlook Web Access) do not proceed with the steps in this solution and instead contact Barracuda Support for further advice.

To set an SPN, on the Archive server open a command prompt and complete the following steps, where:

- ARCHIVE_SERVER is the NetBIOS name of the archive server where the Archive One Policy service is installed.

- ARCHIVE_SERVER_FQDN is the Fully Qualified Domain Name of the server where the Archive One Policy service is installed.

- DOMAIN is the Windows domain.

- SERVICE_ACCOUNT is the domain account name that the ArchiveOne Enterprise Service is running under.

If you are using ArchiveOne Enterprise (Policy),

  1. At a command prompt, type:
  2. Press 'Enter' and then type:
  3. Press 'Enter' and then type the following to verify the SPN was registered successfully:
If you are using ArchiveOne Enterprise (Compliance),
  1. At a command prompt, type:
  2. Press 'Enter' and then type:
  3. Press 'Enter' and then type the following to verify the SPN was registered successfully:

This should allow the ArchiveOne Enterprise console to open as expected. For further information on, see the Microsoft TechNet article: Service Principal Names (SPNs)

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In macOS 11 and before, a sandboxed application could launch an application outside the sandbox with


In macOS 12, when I do the former to launch a helper application inside our own bundle the following is traced to the Console:

And an error message “User doesn't have permission to launch the app (managed networks)” is error launching user to the user. This seems to be a problem with our helper app, because I can launch e.g. Microsoft Visual Code that way.

The problem occurs both in ad-hoc signed debug builds as well as properly signed and notarised release builds.

Is there anything we have to do differently for macOS 12?



This seems to be a problem with our helper app

As a general rule, if a beta seed of the OS has broken your app then your first step should be to file a bug about that, error launching user. It’s possible that your app is doing something wrong here, but it also possible that the OS itself is misbehaving.

Make sure to include a sysdiagnose log. That’s absolutely critical for issues like this. See our Bug Reporting > Profiles and Logs page for more info on how to get that log.

Also, you might want to try testing this on a ‘clean’ machine, just in case the bug is being triggered by some state on your current test machine. For advice on how I error launching user this sort error launching user thing, see Testing a Notarised Product.

Please post your bug number, error launching user, just for the record.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple


It turns out that there were two independent problems:

  1. I had a configuration error at first so didn’t verify the application originally. I have fixed that.

For reference, my file declared as instead of .

  1. Now, launching the application works as long as the application is in /Applications but it does not work when it is in any other (accessible) location, e.g., /Library/Application Support/

The question error launching user now, is this change intended in macOS 12?


Now, launching the application works as long as the application is in but it does not work when it is in any other (accessible) location, error launching user, e.g.,

There are two applications in play here — the app doing the launching and the app being launched — and it’s not clear from the above which you’re referring to. So, in the problematic case:

  • Where in app doing the launching located?

  • And where is the app that’s being launched?

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple


The app that is being launched has to be in in macOS 12 error launching user this is a change from macOS In macOS 11, as far as I can see, it could be anywhere as long as that location was accessible by the user and the sandbox.

(The app that is doing the launching is always in anyway)


A few more additions that may help error launching user. I cgi reply http error contact Technical support for further help.

  1. The problem is not specific to macOS 12 beta, it already occurs in macOS
  2. The rules for launching applications using have become stricter in some (undocumented) ways
  • always succeeds regardless of the location of the launched app if the user has previously launched the same app via a double click
  • seems to work when the launched app is in a subfolder of and the launched app is error launching user signed
  • when the launched app is in /Applications but only signed with an ad-hoc certificate, error launching user, launching still fails. This may be a bug.


I also encountered this issue with a helper app on macOS My main app is sandboxed, codesigned, error launching user, and notarized. I verified that's all in order using the codesign and spctl tools. I also used error launching user xattr tool to verify that none of my apps or their files have the quarantine flag set.

The helper app is inside the main app's bundle. When the main app tries to launch the helper app error launching user NSWorkspace I see these errors in the console log:

It doesn't seem to matter whether my app is stored in the /Applications folder or elsewhere. Launching the helper app always fails.

I can clear the problem by manually launching the helper app in the Finder. Once I've done that the main app can also launch the helper app programmatically. Unfortunately this isn't a very phoenix tools error 13 samsung solution for customers.

If there's any way to workaround this issue, or anyone learns any more information about this situation, I would be very happy to know.


I am pretty confident this is the bug that Apple has acknowledged here:


Thank you for that link. That certainly seems like the same issue. That's a real shame, and it probably means there's nothing individual developers can do about this problem to workaround it. I hope that Apple deploys a fix soon, and back to Catalina, not just Big Citrix web plugin certificate error x64

Hi Friends, I am in the process of creating a package for NumberGo Oil Reader is a Vendor MSI and I am testing it on my Windows XP SP3 Operating problem that I am facing is that the shortcut “numberGo Reader ” fails to launch under user account.

It does not provide any error message but it does not launch.


If the first launch of the shortcut is in administrator account, then the shortcut launches invalid mit-magic-cookie-1 keyerror cant open display 0.0 on subsequent launches in the user account.


I have already tried the below steps which have been UNSUCCESSFULL: on the .exe file in the INSTALLDIR location or Installation path. permissions to INSTALLDIR location as well as to Registry keys. Vendor MSI has the shortcut as non-advertised, I created a new advertised shortcut with the .exe as keyfile, still nogo.

4.I also tried using FILEMON to which which file the shortcut is trying to access on launching, but it does not tell me whether the shortcut is accessing anything (gives all success messages).


Any steps/suggestions (other than the 4 steps mentioned above) to try and resolve this issue would be greatly appreciated.


Thanks in advance for your assistance.

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Posted by: dj_xest 10 years ago

5th Degree Black Belt

Try to check this folder, C:\WINDOWS\system32\Microsoft\Crypto\RSA\MachineKeys if exist or if you have permissions to write in a user account. I got this sorted a while ago.

Posted by: 10 years ago

Red Belt

I have seen a problem with some teaching software, that it is the programs first run tasks not working.  It may need rights to a database file or even create the file and the users do not have permissions to make the needed file changes.  I tested and fixed that problem by adjusting file permissions on the \data stucture giving users more rights.  You can test this by installing the software and give your test user full rights to the programs folder.  One trick to look at, install the software and wait 5 min before starting shortcut as admin.  exit the program and search the disk for files modified in the last couple of minutes.

Another one I have encountered was with QWS  I have to give domain users full rights to the software's key set and no problem after that



Posted by: satyapai 10 years ago

Orange Senior Belt

Hi All, Thanks for your responses and suggestions. Well, I am indeed glad to inform you that the issue has been sorted out.

The issue was with the behaviour of the .exe file itself.

The .exe file requires a "first launch administrator" for the application to work correctly under local user account.

So, I created a .vbs which will launch the .exe file under system account and then will kill the user can then launch the application under user account without any problems.

Posted by: jagadeish 10 years ago

Red Belt

Have you used RegMon? There could be some permission issue with the registry.

Use ProcessMon (RegMon is inbuilt) to identify the permission issue.

Or Else

Use PictureTaker or InControl like this

Install your package

Do Pre-Capture using PictureTaker before launching the shortcut in Administrator account

Launch the shortcut as Administrator

Now, Do Post Capture

You can analyze the .PWC file whether any addtional registries are getting added in HKCR, HKLM when you launched the shortcut as administrator. If so, add them into your package.

One morething, Check is there any SelfReg, IsSelfReg, SelfRegEx table entries are there in vendor msi. If they are there, remove them and extract the com information and add them to the respective component.

Posted by: piyushnasa 10 years ago

Red Belt

I would suggest you to take a snapshot of the first launch of the shortcut in Admin mode using InstallRite or any other tool and then see what it does. You will get to know where it wants to write, be it file or registry.

Posted by: 10 years ago

Red Belt

Before running the program, right click on the short cut and look at properties, are there any parameters after the .exe in the target box under the shortcut tab?

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error: computer can’t connect to the remote computer because the remote desktop gateway server is temporarily unavailable.

I have been fighting with this brand-new deployment for a week. everything was working great internally, and as soon as we made it external every single step has been a nightmare. I’m sure it’s from lack of experience.

I have scoured the web for help. been to hundreds of forums and sites and manuals and instructions, error launching user. I have even found people requesting help for the EXACT same issue as ours, and yet, their resolutions do nothing for us. we have theories as to what’s happening, but don’t know for sure. and we are positive it’s something STUPID and some small detail somewhere we are missing.

in short: brand new server (VM esxi cluster, along 21 other VMs) with server

installed roles: IIS, NPS, RDS (rd web access, rd gateway, rd licensing, rd connection broker) we are only using RDS error launching user a specific subset of users, so, for the foreseeable future, we decided it wasn’t necessary to split these up.

I had everything working great without a rd gateway installed. locally of course.

open local URL, sign in to the main page using AD authentication, get taken to a page that shows my sessioncollection (published apps) click on one of the apps, it downloads an .RDP file, launch it, enter creds again for first use, and the app opens and functions as it should. I have had four users working on it for two weeks on our mission critical softwares with no issue’s worth noting.

SO, now for the problems:

we did an A record on our domain so we can use:, and forwarded it to one of our static IPs, error launching user.

We set up the port forward and it reaches the server just fine. Load and it loads to our server without issue. Get the login screen, sign in, no problems. See the apps? Yup. Click the app and download the .RDP file? YUP. No problem.

Launch the app? FAIL! Can’t find the rd gateway. We are getting the error like it can’t reach the server.

I have had my network guy here with me for hours and we have tried everything. We did the policies in NPS, verified all the ports, we have the SSL cert in the rd gateway AND IIS, I found a link somewhere that told us to update a record in: IIS>>server>>sites>>default site>>rd web>>pages>>application settings>>defaulttsgateway.

Did that. Nothing, error launching user.

We discovered that the RDP file can be opened in notepad and view/change the settings, error launching user, location, servers, workspaces, error launching user, FQDNs, we tried every combination we can think of.

When we open the rdp file, it shows internal FQDNs. Should it show external FQDNs instead???

I watched videos and read books, forums, and everything in between, gone over a dozen deployment manuals for the entire system, and we CANNOT get this damn issue resolved.

My boss is unwilling to get us additional help. Obviously, there’s something I’m not familiar with that’s eluding us, error launching user, but we can’t figure it out! HELLPPPPPPP PLEEASEEEE!!!

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<warning: I am at the "incoherent rage" part of the troubleshooting process>

Situation: We have a steaming pile of Citrix error launching user that I'm purportedly supposed to support without the benefit of documentation, training, or access to the suite tools in any meaningful way because hey! Why would I need that for the medical records system?

That's a separate rant for which no one has time.

We have a multiple-site, one domain Windows environment. Remote users access the environment through Citrix Web Gateway. This brings up two possible apps. They get only the apps, not a full Windows desktop.

When this user (Let's call her Pat) attempts to launch the first one (EHR), they get a splash screen "Access is denied". That's it. It's only Pat being affected, and it's only this application, regardless of where her user account is used - site, computer, and client OS don't matter. 

If we give her a full desktop, she can manually launch the EHR application with no issues.

She doesn't have a disconnected session when she tries to launch the app.

I've tested her Citrix login without launching any apps and that is working and error launching user no errors. What errors I visual studio just-in-time debugger error get (and they're intermittent at best) all are "A handle to an object was requested" to the RasMan service object. Of course, clicking the "Event Log Online Help" link Microsoft provides provides nothing of error launching user from their website. Thanks, Microsoft, for being utterly useless and incompetent at creating and maintaining online help paths.

I removed her profile, which didn't help as she go the "you have been logged onw ith a temporary profile" error. I copied my working profile to her and gave her full control access as well as all other access rights I have for my profile, which lets her get a full desktop but still hasn't worked.

When I give her local admin access to the server the error changes to "This network connection does not exist."

Where the hell do I go from here?

error launching user


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