Error 10061 socket

error 10061 socket

If you open the PRTG Enterprise Console and see a "socket error number 10061", this means that your Enterprise Console was not able to connect. Error Message: Socket Error 10061 Connection Refused · The service is not running: Please make sure that the server service is running properly . Have you seen Socket Error 10061 (No connection could be made because the target machine actively refused it) with Status Code 0x80AC0000. error 10061 socket

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How to Fix Socket Error 10061

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Error 10061 socket
Manage PRTG Server Connections. The Devices overview appears.
  • On the left side, click on PRTG Server Connections.
  • On the right side, select a server entry and click on the edit Edit button (the wrench symbol).
  • You see the settings the Enterprise Console uses to connect to the PRTG Web Server.
  • Step 2: Viewing the PRTG Administration Tool Settings

    • From the Windows Start Menu, open the PRTG Administration Tool on the machine that is running your PRTG Core Server.
    • In the Web Server tab, you can view the section Select IP Address for PRTG's Web Server denoting the IPs that are allowed to establish a connection to the Web Server. The TCP Port for PRTG's Web Server is selected there, too, error 10061 socket.
    • In the Administrator tab, you can set the login name and password that are used to log in to the interface.

    Step 3: Compare Settings

    Please make sure that both the settings of Enterprise Console and Server Administrator match.

    Enterprise Console SettingMust Match Administration Tool Setting
    Server IP/DNS name"Web Server" tab, setting "IP address for PRTG's Web Server" - Note: In a NAT network, IP addresses may differ
    Port"Web Server" tab, setting "TCP Error 10061 socket for PRTG's Web Server"
    Login Name"Administrator" tab, setting "Login Name"
    Password"Administrator" tab, setting "Password"

    The values in the following screenshots are for illustration purposes only. Your own settings will vary. You can also use "localhost" instead of an IP address in both the Enterprise Console and Server Administrator (if Core Server and Enterprise Console are running on the same computer).

    PRTG Enterprise Console
    PRTG Enterprise Console(Click here to enlarge.)

    PRTG Administration Tool
    PRTG Administration Tool

    Note: Ports 8080 and 8443 (or 32000+) as Fallback after Restart

    PRTG switches to port 8080 as a fallback after a restart when port 80 is already used, or to port 8443 if port 443 is not available (if this port is also not available, error 10061 socket, PRTG tries from port 32000 on until it finds an available port) and keeps the SSL connection. In this case, enter the currently used port (8080, 8443, or 32000+) manually in the Enterprise Console, because the EC cannot recognize this port automatically (as with port 443 and 80). You error 10061 socket check the currently used port in the PRTG web interface under Setup

    How do I assembly complete, 0 errors. 1 warnings a Connection Refused Socket Error # 10061 in Enterprise Console?

    This article applies to PRTG Network Monitor 14 or later

    Important notice: The Enterprise Console (EC) is unsupported and deprecated as of PRTG 19.4.53. As of PRTG 19.4.54, the EC installer is removed from PRTG.

    We strongly recommend that you switch to PRTG Desktop, our new alternative interface that you can use to connect to multiple PRTG servers to manage your entire network.

    For information on how to uninstall the EC, see How to uninstall the PRTG Enterprise Console from the Error 10061 socket Server.

    The Enterprise Console is a native Windows application and one of the interfaces that you can use to change settings and review monitoring data of your PRTG setup. In order to retrieve this data, the Enterprise Console must establish a connection to the PRTG Web Server.

    If you open the PRTG Enterprise Console and see a "socket error number 10061", this means that your Enterprise Console was not able to connect to the PRTG Web Server running on the PRTG Core Server. There can be several reasons for this. If you can still log in to the PRTG Web Interface but get this error message using the Enterprise Console, the most common matter is non-matching settings of Web Server and Enterprise Console.

    Step 1: Viewing the Enterprise Console Settings

    • From the Windows Start Menu, open the PRTG Enterprise Console application.
    • From the menu, select File User Interface, error 10061 socket, section Web Server, table Currently Active IP Address/Port Combination(s).

      Step 4: Apply Changes

      Change settings according to the table above. In both the PRTG Administration Tool and Enterprise Console, confirm the settings. When applying changes to the PRTG Administration Tool, PRTG Windows Services must be restarted so the changes take effect. You should now be able to connect with the Enterprise Console.


      If you still cannot connect to the Enterprise Console, please check the following:

      • Make sure a local software firewall does not block the connection.
      • Make sure a local virus protection program does not block the connection.
      • Make sure that the port is not already used by another application. Please see How can I list all open TCP ports and their associated applications?
      • When you're connecting to the PRTG Core through a network (either LAN or WAN), make sure a (hardware) firewall does not block the connection.

    "Mail Error: Socket Error #10061 / Connection Refused" testing connection settings for Health Che (4241330)

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    Technical Solutions
    Article History:
    Created on: 8/22/2022
    Last Update on: 8/24/2022

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    Troubleshooting the Connection Refused Message in Dameware Mini Remote Control - TCP/IP Error 10061

    Please make sure that you have administrative rights to the remote workstation. 

    If there is no agent installed yet, please perform the options below.

    • Disable Windows Firewall
    • Disable security application or antivirus temporarily
    • Manually install the agent on the target machine using MSI installer


    Reset the default TCP port usage (6129) on both local and remote workstations.

    Within DWMRC, select the desired host entry and click the Settings button. On the Remote Options tab, verify that the port number is set to 6129 (must match the Remote Client Agent Service port exactly).


    To ensure the default port usage (6129) on the remote workstation:

    1. Back up your registry.
    2. Stop the Dameware Remote Client Agent Service.
    3. Delete DWRCS.INI from the system32 directory.
    4. Delete the registry entry for the client agent HKEY_LOCAL_MACHINE\SOFTWARE\DameWare Development\DWRCS. 
    5. Restart the service.

    Other things to consider:

    1. There may be some other application using the same port. Stop the service on error 10061 socket remote machine and run "netstat -a". There should be nothing listening on port 6129. If there is, then something else is using the port. If not, then restart the service on the remote machine and you should have something (DMRC) listening on port 6129.
    2. If you have verified Step 1 and you get to this point with no resolution, then there must be a Microsoft name resolution/routing problem because you can query and install a service using the installed protocol via Windows API but you can't communicate with the computer using plain TCP/IP error 10061 socket sockets. This means there is a problem with your network setup, error 10061 socket. You should be able to duplicate this problem outside of the DNTU/Mini Remote Control software. 
      1. Verify the IP address and hostname on the remote computer are correct.
      2. Attempt to map to a shared resource on the remote computer. If it fails, then resolve any network connectivity problems, and try the Mini Remote Control again.

    How to fix GP error "return error code = 10061"

    The 10061 is a winsock connection error meaning the connection was refused. No connection could be made because the target machine actively refused it. This usually results from trying to connect to a service that is inactive on the foreign host i.e. one with no server application running.

    Here is some useful Troubleshooting steps:

    1-  Make sure port 4767 is open. PanGPS service should error 10061 socket listening on localhost port 4767.  To check run the command on windows PC:
    Netstat -an


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