Device error communication 5012

device error communication 5012

Re: HP Printer gets “Device Communication error (5012)” Thanks so much for this tip, I ran thru all the problems (backend failed, jobs in held. the error message I get is "Device communication error (5012)", and nothing can be done to communicate with the printer. bugs.launchpad.net › bugs.

Device error communication 5012 - agree, very

PERMISSION hp-check[14613]: info: :----------- hp-check[14613]: info: : hp-check[14613]: info: :Missing Required Dependencies hp-check[14613]: info: :----------------------------- hp-check[14613]: info: :None hp-check[14613]: info: : hp-check[14613]: info: :Missing Optional Dependencies hp-check[14613]: info: :----------------------------- hp-check[14613]: info: :None hp-check[14613]: info: : hp-check[14613]: info: :Total Errors: 2 hp-check[14613]: info: :Total Warnings: 0 hp-check[14613]: info: : hp-check[14613]: info: : hp-check[14613]: info: :Done.

Thank you for your help. Again, I can post whatever info is needed.

If needed, here's the output of the inxi -Fxz command:

Text

System: Host: garnet-OptiPlex-780 Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: KDE 4.14.2 (Qt 4.8.6) Distro: Linux Mint 17.2 Rafaela Machine: System: Dell product: OptiPlex 780 Mobo: Dell model: 0C27VV version: A00 Bios: Dell version: A14 date: 08/21/2012 CPU: Dual core Intel Core2 Duo CPU E8400 (-MCP-) cache: 6144 KB flags: (lm nx sse sse2 sse3 sse4_1 ssse3 vmx) bmips: 11969.7 Clock Speeds: 1: 2000.00 MHz 2: 2000.00 MHz Graphics: Card: Intel 4 Series Integrated Graphics Controller bus-ID: 00:02.0 X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: [email protected] GLX Renderer: Mesa DRI Intel Q45/Q43 GLX Version: 2.1 Mesa 10.1.3 Direct Rendering: Yes Audio: Card-1: Intel 82801JD/DO (ICH10 Family) HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0 Card-2: Logitech Webcam C270 driver: USB Audio usb-ID: 001-002 Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic Network: Card: Intel 82567LM-3 Gigabit Network Connection driver: e1000e ver: 2.3.2-k port: ece0 bus-ID: 00:19.0 IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter> Drives: HDD Total Size: 320.1GB (16.3% used) 1: id: /dev/sda model: SAMSUNG_HD322GJ size: 320.1GB Partition: ID: / size: 176G used: 49G (30%) fs: ext4 ID: swap-1 size: 8.42GB used: 0.25GB (3%) fs: swap RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present Sensors: System Temperatures: cpu: 40.0C mobo: N/A Fan Speeds (in rpm): cpu: N/A Info: Processes: 213 Uptime: 18 days Memory: 3985.0/7822.5MB Runlevel: 2 Gcc sys: 4.8.4 Client: Shell (bash 4.3.11) inxi: 1.9.17