Canon ip 4600 error e 5c00

canon ip 4600 error e 5c00

iP4600 / iP4680 SIMPLIFIED SERVICE MANUAL. 1. 2. LIST OF ERROR DISPLAY ADJUSTMENT / SETTINGS. QY8-13BY-000 Rev.00. July 25, 2008 Canon Inc. (1/21). Found a potential E-Mail address in binary/memory Keywords: Installer,MSI,Database, Author: Canon Electronics inc., Security: 1, Number of Pages: 200. canon xl 2 e without tripod canon multipass f50 wrong cartridge error canon ac adapter ack 800 canon pixma 4600 ink oem cartridges.

Canon ip 4600 error e 5c00 - opinion

1 ip4600 / ip4680 SIMPLIFIED SERVICE MANUAL 1. LIST OF ERROR DISPLAY 2. ADJUSTMENT / SETTINGS QY8-13BY-000 Rev.00 July 25, 2008 Canon Inc. (1/21)

2 1. LIST OF ERROR DISPLAY 1-1. Operator Call s (Alarm LED Lit In Orange) s and warnings are displayed by the following ways: - Operator call errors are indicated by the Alarm LED lit in orange, and messages are displayed on the printer driver Status Monitor. - codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call error record" area in EEPROM information print. Buttons valid when an operator call error occurs: - Power button: To turn the printer off and on again. - Resume/Cancel button: To cancel the job at error occurrence, and to clear the error. LED (Blinking in orange) 2 times 3 times 4 times 5 times code Solution No paper in the rear tray. [1000] Confirm that the rear tray is selected as the paper source. Set the paper in the rear tray, and press the Resume/Cancel button. No CD / DVD tray [1001] Set the CD / DVD tray, and press the Resume/Cancel button. No CD or DVD [1002] Set a CD or DVD in the CD / DVD tray, and inset the CD / DVD tray in the proper position. Then, press the Resume/Cancel. No paper in the cassette. [1003] Confirm that the cassette is selected as the paper source. Set the paper in the cassette, and press the Resume/Cancel button. Paper jam. [1300] Paper jam in the rear [1303] guide. Paper jam in the under [1304] guide. Remove the jammed paper, and press the Resume/Cancel button. Remarks The front door is closed. [1250] Open the front door. The error is detected at the start of printing or during printing. Ink may have run out. [1600] Replace the applicable ink tank and close the cover. Ink tank not installed. [1660] Install the applicable ink tank(s) properly, and confirm that the LED's of all the ink tanks light in red. Print head not installed, or not properly installed. [1401] Install the print head properly. When the error is cleared by pressing the Resume/Cancel button, ink may run out during printing. Faulty print head ID. Print head temperature sensor error. [1403] Re-set the print head. If the error is not cleared, the print head may be defective. Replace the print (2/21)

3 LED (Blinking in orange) 6 times Faulty EEPROM data of the print head. Inner cover error. code [1405] head. [1841 *2, 1846 *2, 1851 *1, 1856 *1 ] [1850 *1, 1855 *1 ] Solution Close the inner cover, and press the Resume/Cancel button. Open the inner cover, place the CD-R tray and press Resume/Cancel. Remarks Time-out in CD / DVD print operation. 7 times Multiple ink tanks of the same color installed. Ink tank in a wrong position. 8 times Warning: The ink absorber becomes almost full. [1830 *1 ] A prescribed period of time (12 minutes) has elapsed without any printing since printing was attempted. Press the Resume/Cancel button to clear the error. [1681] Replace the wrong ink tank(s) with the correct one(s). [1680] Install the ink tank(s) in the correct position. [1700/ 1701] Replace the ink absorber, and The error The ink reset its counter. [See 2-2. absorber becomes Adjustment / Settings, (4) Service almost full (service mode] call) may occur soon. Pressing the Resume/Cancel button will exit the error, and enable printing without replacing the ink absorber. However, when the ink absorber becomes full, no further printing can be performed unless the applicable ink absorber is replaced. 9 times The connected digital camera or digital video camera does not support Camera Direct Printing. [2001] Remove the cable between the camera and the printer. 10 times Automatic duplex printing cannot be performed. [1310] The paper length is not supported for duplex printing. Press the Resume/Cancel button to eject the paper being used at error occurrence. Data which was to be printed on the back side of paper at error occurrence is skipped (not printed). Data which was to be printed on the back side of paper at error occurrence is not printed. (3/21)

4 LED (Blinking in orange) 11 times Failed in automatic print head alignment. 13 times The remaining ink amount unknown. code Solution [2500] Press the Resume/Cancel button to clear the error, then perform the automatic print head again. (In the ip4600 / ip4680, use Matte Photo Paper MP-101.) [1683] Replace the applicable ink tank with a new one. Printing with a once-empty ink tank can damage the printer. To continue printing without replacing the ink tank(s), press the Resume/Cancel button for 5 sec. or longer to disable the function to detect the remaining ink amount. After the operation, it is recorded in the printer EEPROM that the function to detect the remaining ink amount was disabled. 14 times Ink tank not recognized. [1684] A non-supported ink tank (an ink tank that is sold in a different region from where the printer was purchased) is installed (the ink tank LED is turned off). Install the supported ink tanks. 15 times Ink tank not recognized. [1410 to 1419] A hardware error occurred in an ink tank (the ink tank LED is turned off). Replace the ink tank(s). 16 times No ink (no raw ink). [1688] Replace the empty ink tank(s), and close the scanning unit (cover). Printing with an empty ink tank can damage the printer. To continue printing without replacing the ink tank(s), press the Resume/Cancel button for 5 sec. or longer to disable the function to detect the remaining ink amount. After the operation, it is recorded in the printer that the function to detect the remaining ink amount was disabled. 19 times Non-supported hub [2002] Remove the applicable USB hub from the PictBridge (USB) connector. *1: Only for models supporting CD / DVD printing *2: Only for models not supporting CD / DVD printing Remarks The ink tank installed is judged to have once been empty. (4/21)

5 1-2. Service Call s (by Cyclic Blinking of Alarm and Power LEDs) Cycles of blinking of Alarm and Power LEDs code Conditions 2 times Carriage error [5100] An error occurred in the carriage encoder signal. 3 times Line feed error [6000] An error occurred in the LF encoder signal. 4 times Purge cam sensor error 5 times ASF (cam) sensor error 6 times Internal temperature error [5C00] An error occurred in the purge unit. [5700] An error occurred in the ASF cam sensor. [5400] The internal temperature is not normal. Solution (Check points and replacement items) 1) Smearing or scratches on the carriage slit film; clean the timing slit film. 2) Foreign material or paper debris that obstructs the carriage movement; remove foreign material. 3) Ink tank conditions; re-set the ink tanks. 4) Cable connection 5) Part replacement: - Timing slit disk film - Carriage unit - Carriage motor 1) Smearing or scratches on the LF / EJ slit film; clean the LF / EJ slit film. 2) Foreign material or paper debris in the LF drive; remove foreign material. 3) Cable connection 4) Part replacement: - LF / EJ slit film - LF / EJ timing sensor unit - Paper feed roller unit - Paper feed motor 1) Foreign material or paper debris around the purge drive system unit; remove foreign material. 2) Cable connection 3) Part replacement: - Purge drive system unit 1) Cable connection 2) Part replacement: - ASF unit - PE sensor board unit 1) Cable connection 2) Part replacement: - Carriage unit - Print head (5/21)

6 Cycles of blinking of Alarm and Power LEDs code 7 times Ink absorber full [5B00, 5B01] Conditions The ink absorber is supposed to be full. codes: 5B00: Main ink absorber is full (overseas). 5B01: Main ink absorber is full (Japan). Solution (Check points and replacement items) 1) Ink absorber condition 2) Part replacement: - Ink absorber kit 3) Ink absorber counter value in the EEPROM; reset the ink absorber counter. 8 times Print head temperature rise error 9 times EEPROM error [6800, [6801] [5200] The print head temperature exceeded the specified value. A problem occurred in reading from or writing to the EEPROM. 10 times VH monitor error [B200] The print head voltage is abnormal. 11 times Carriage lift mechanism error 12 times APP position error 14 times APP sensor error Paper feed cam sensor error [5110] The carriage did not move up or down properly. [6A80] An error occurred in the APP motor. [6A90] An error occurred during paper feeding or paper ejection. [6B10] An error occurred in the paper feed cam sensor during paper feeding from the cassette, or the paper absorbing a large amount of ink jammed in the PF rear guide. 1) Print head condition 2) Cable connection 3) Part replacement: - Print head 1) Part replacement: 1) Part replacement: - Print head and logic board (Replace them at the same time.) - Power supply unit 1) Foreign material or paper debris that obstructs the carriage movement; remove foreign material. 2) Part replacement: - Switch system unit - Carriage unit 1) Foreign material or paper debris around the purge drive system unit; remove foreign material. 2) Foreign material or paper debris around the ASF unit; remove foreign material. 3) Cable connection 4) Part replacement: - Purge drive system unit 1) Jammed paper in the PF rear guide (when a large amount of ink was absorbed in the paper); remove the jammed paper and foreign material. 2) Foreign material or paper debris in the cassette or in the PF rear guide; remove foreign material. 3) Part replacement: - PF pick-up unit (6/21)

7 Cycles of blinking of Alarm and Power LEDs 15 times USB Host VBUS overcurrent 16 times Pump roller sensor error 17 times Paper eject encoder error 19 times Ink tank position sensor error code Conditions [9000] The USB Host VBUS is overloaded. [5C20] The pump roller position cannot be detected. Solution (Check points and replacement items) 1) Part replacement: 1) Cable connection 2) Part replacement: - Purge drive system unit [6010] Paper eject encoder error 1) Smearing or scratches on the LF / EJ slit film; clean the LF / EJ slit film. 2) Foreign material or paper debris in the paper path; remove foreign material. 3) Cable connection 4) Part replacement: - LF / EJ slit film - LF / EJ timing sensor unit - Platen unit - Paper feed motor [6502] None of the ink tank position is detected. 20 times Other errors [6500] An unidentified error occurred. 21 times Drive switch error 23 times Valve cam sensor error [C000] Drive was not switched properly. [6C10] The valve cam sensor was faulty at power-on or when purging was attempted. 1) Ink tank position; confirm the ink tank position. 2) Re-set or replacement of ink tanks 3) Cable connection 4) Part replacement: - Spur unit 1) Part replacement: 1) Foreign material or paper debris in the drive switch area; remove foreign material. 2) Part replacement: - Purge drive system unit - ASF unit 1) Foreign material or paper debris around the purge drive system unit; remove foreign material. 2) Cable connection 3) Part replacement: - Purge drive system unit Note: Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM information print). If the counter value is 7% or more, also replace the ink absorber kit when replacing the logic board ass'y. If the counter value is less than 7%, register the current ink absorber counter value to the replaced new logic board instead. (7/21)

8 2. ADJUSTMENT / SETTINGS 2-1. Service Mode < Service mode operation procedures > Use the Service Tool on the connected computer. 1) Start the printer in the service mode. i. With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the buttons). ii. When the Power LED lights in green, while holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.) iii. While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.) iv. When the Power LED lights in green, the printer is ready for the service mode operation. 2) Start the Service Tool on the connected computer. i. When a button is clicked in the Service Tool dialog box, that function is performed. During operation of the selected function, all the Service Tool buttons are dimmed and inactive. ii When the operation is completed, "A function was finished." is displayed, and another function can be selected. iii If a non-supported function is selected, "!" is displayed. Click OK in the error message dialog box to exit the error. < Service Tool Functions > (8/21)

9 No. Name Function Remarks (1) Test Print Service test print Paper will feed from the rear tray. Service test print: - Model name - ROM version - Ink absorber counter value (ink amount in the ink absorber) - USB serial number - Destination - EEPROM information - Process inspection information - Barcode (model name + destination) - Ink system function check result - CD / DVD sensor check result (2) EEPROM EEPROM information print The dialog box opens to select the paper source. Select Rear tray or Cassette, and click OK. EEPROM information print: - Model name - ROM version - Ink absorber counter value (ink amount in the ink absorber) - Print information - information, etc. (3) CD-R CD-R check pattern print For refurbishment use. Not used in servicing. (4) LF / Eject LF / Eject correction pattern print See LF / Eject correction below. (5) Left Margin Left margin pattern print Not used. (6) Deep Cleaning Print head deep cleaning Cleaning of both Black and Color at the same time. (7) Main Main ink absorber counter resetting (8) Platen Platen ink absorber counter resetting Set a sheet of A4 or Letter sized plain paper. After the ink absorber counter is reset, the counter value is printed automatically. Not used. (9/21)

10 No. Name Function Remarks (9) EEPROM Clear EEPROM initialization The following items are NOT initialized, and the shipment arrival flag is not on: - USB serial number - Destination settings - Record of ink absorber counter resetting and setting - Record of repair at the production site - CD / DVD print position correction value - LF / Eject correction values - Left margin correction value - Production site E-MIP correction value and enabling of it - Endurance correction value and enabling of it - Record of disabling the function to detect the remaining ink amount - Ink absorber counter value (ink amount in the ink absorber) (10) Panel Check Button and LCD test Not used in SFP. (11) Set Destination Destination settings Select the destination, and click OK. ASA, AUS, BRA, CHN, CND, EUR, JPN, KOR, LTN, TWN, USA (12) CD-R Correction CD / DVD print position correction (X and Y direction) (13) LF / EJECT Correction LF / Eject correction value setting (14) Left Margin Correction Left margin correction value setting (15) Ink Absorber Counter Ink absorber counter setting Also for printing of the CD / DVD check pattern in refurbishment operation. The reference center in the X direction and in the Y direction can be adjusted respectively. (Adjustable range between -1.0 mm to +1.0 mm, in 0.1 mm increment) See " LF / Eject correction " below. Not used. See " Ink absorber counter setting " below. < LF / Eject correction > After replacement of the feed roller, platen unit, LF / Eject encoder, encoder film, or logic board in repair servicing or in refurbishment operation, perform the adjustment to maintain the optimal print image quality. 1) Print the LF / Eject correction pattern. Click LF/EJECT of the Service Tool on the connected computer, select the paper source and the paper type, and print the pattern. 5 sheets of paper will be used for the pattern printing. - Paper source: Select either Rear tray or Cassette. - Media type: Select one from HR-101, GF-500/Office Planner, HP Bright White, and Canon Extra/STEINBEIS. 2) When printing is finished, the printer returns to be ready for selection of another function. 3) In the printout, determine the Pattern No. in which streaks or lines are the least noticeable for the LF check pattern and the Eject check pattern respectively. (LF Pattern No. 0 to 4, Eject Pattern No. 0 to 4) (10/21)

11 4) In the LF/EJECT Correction section of the Service Tool, select the Pattern No. (from 0 to 4) determined in step 3) for LF and EJECT respectively, and click Set. 5) The selected LF and Eject correction values are written to the EEPROM, making the E-MIP correction value (which was set at shipment from the production site) invalid. Note: At the production site, the E-MIP correction, which is equivalent to the LF / Eject correction, is performed using the special tool, and the E-MIP correction value is written to the EEPROM as the valid data. When LF / Eject correction is performed, the LF / Eject correction values become valid instead of the E-MIP correction value (thus, in the initial EEPROM information print, "LF = *" and "EJ = *" are printed, but the selected values are printed after the LF / Eject correction). <Ink absorber counter setting> Set the ink absorber counter value to a new EEPROM after the logic board is replaced in servicing. 1) Before replacement of the logic board, check the ink absorber counter value in EEPROM information print. 2) After replacement of the logic board, the ink absorber counter value should be set in the service mode using the Service Tool. In the Ink Absorber Counter section of the Service Tool, select Main from the Absorber pull-down menu. From the Counter Value(%) pull-down menu, select the value (in 10% increments) which is the closest to the actual counter value confirmed before replacement of the logic board, and click Set. 3) Print EEPROM information to confirm that the value is properly set to the EEPROM. (11/21)

12 2-2. User Mode Function Procedures Remarks Nozzle check pattern printing Print head manual cleaning Print head deep cleaning Automatic print head alignment Manual print head alignment Print head alignment value printing Paper feed roller cleaning Bottom plate cleaning Perform from the printer driver Maintenance tab, or see "Standalone printer operation" below. Perform from the printer driver Maintenance tab. - Cleaning of both Black and Color - Cleaning Black or Color separately Perform from the printer driver Maintenance tab. Perform from the printer driver Maintenance tab. Perform from the printer driver Maintenance tab. Perform from the printer driver Maintenance tab. Perform from the printer driver Maintenance tab. Perform from the printer driver Maintenance tab, or see "Standalone printer operation" below. Set a sheet of plain paper (A4 or Letter) in the cassette, or the rear tray if selected. Unclogging of the print head nozzles, and maintenance to keep the print head conditions good. If there is a missing portion or white streaks in the nozzle check pattern printout, perform this cleaning. If print head cleaning is not effective, perform this cleaning. Since the deep cleaning consumes more ink than regular cleaning, it is recommended to perform deep cleaning only when necessary. Set 1 sheet of A4 Matte Photo Paper (MP-101) in the rear tray. If automatic alignment is not effective, perform manual print head alignment. Set 3 sheets of plain paper (A4 or Letter) in the cassette, or the rear tray if selected. Confirmation of the current print head alignment values. The paper feed rollers of the selected paper source (the rear tray or the cassette) rotate while being pushed to the paper lifting plate. Since the rollers will wear out in this cleaning, it is recommended that you perform this only when necessary. Cleaning of the platen ribs when the back side of paper gets smeared. Fold a sheet of plain paper (A4 or Letter) in half crosswise, then unfold and set it in the rear tray with the folded ridge facing down. (No paper feeding from the cassette) < Standalone printer operation > 1) Turn on the printer in the user mode. 2) Press and hold the Resume/Cancel button until the Power LED blinks in green the specified number of times listed in the table below, and release it. The operation starts. Power LED (blinking in green) Operation Remarks 1 time Manual print head cleaning 2 times Nozzle check pattern printing Set a sheet of plain paper (A4 or Letter) in the cassette. (12/21)

13 Power LED (blinking in green) Operation 5 times Bottom plate cleaning Remarks 2-3. Special Notes on Assembling (1) External housing removal 1) Remove the cassette. 2) Remove the paper support unit and the access cover. < While pushing the both sides of the paper support so that the center will warp slightly, release the left and right bosses. > 3) Remove the main case covers L and R. < While inserting a flat-blade screwdriver, etc. through into a space under the main case cover; and pressing the claw downward, slide the main case cover toward the front side of the printer. > (13/21)

14 4) Remove the side cover L. 5) Remove the side cover R. (14/21)

15 6) Remove the front door unit. < While slightly warping the center of the paper output tray downward, release the left and right bosses. > 7) Remove the panel cover unit (1 screw). (15/21)

16 8) Remove the main case unit. (16/21)

17 (2) Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Notes on replacement *1 Adjustment / settings Operation check Logic board ass'y Absorber kit Carriage unit Switch system unit Paper feed motor Platen unit - Before removal of the logic board ass'y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor's accumulated charges), to prevent damages to the logic board ass'y. - Before replacement, check the ink absorber counter value (by service test print or EEPROM information print). - The red screws securing the paper feed motor are allowed to be loosened only for paper feed motor replacement. (DO NOT loosen them in any other cases.) After replacement: 1) Initialize the EEPROM. 2) Set the ink absorber counter value. 3) Set the destination in the EEPROM. 4) Correct the CD / DVD and automatic print head alignment sensors. 5) Check the ink system function. 6) Perform LF / Eject correction. Perform 1 to 6 in the service mode. 7) Perform print head alignment in the user mode. After replacement: 1) Reset the ink absorber counter. At replacement: 1) Before removal of the carriage rail, mark the carriage rail position. 2) Apply grease to the sliding portions of the carriage rail. [See 2-2. Adjustment / Settings, (2) Grease application] 3) Check the ink system function. 4) Perform print head alignment in the user mode. At replacement: 1) Adjust the paper feed motor. After replacement: 1) Perform LF / Eject correction in the service mode. - EEPROM information print - Service test print - Printing via USB connection - Direct printing from a digital camera (PictBridge) - Ink absorber counter volume print (After the ink absorber counter is reset, the counter value is printed automatically.) - Service test print (Confirm CD / DVD and automatic print head alignment sensor correction, and ink system function.) - EEPROM information print - Service test print - EEPROM information print - Service test print (17/21)

18 Service part Notes on replacement *1 Adjustment / settings Operation check Spur unit Purge drive system unit Carriage rail and main chassis Idler pulley parallel pin Easy-Scroll Wheel base APP code wheel gear shaft Timing slit strip film Timing slit disk feed film Timing slit disk eject film - DO NOT contact the spur edges. - Upon contact with the film, wipe the film with ethanol. - Confirm no grease is on the film. (Wipe off any grease thoroughly with ethanol.) - Do not bend the film After replacement: 1) Check the ink system function. 2) Perform LF / Eject correction in the service mode. After replacement: 1) Confirm the purging operation and the printer operation. At replacement: 1) Apply grease to the sliding portions. After replacement: 1) Perform print head alignment in the user mode. 2) Perform LF / Eject correction in the service mode. - EEPROM information print - Service test print - Service test print - Service test print - EEPROM information print - Service test print Print head After replacement: - Service test print 1) Perform print head alignment in the user mode. *1: General notes: - Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly. - Do not drop the ferrite core, which may cause damage. - Protect electrical parts from damage due to static electricity. - Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging to protect the logic board ass'y from damages). - Do not touch the timing slit strip film, timing slit disk feed film, and timing slit disk eject film. No grease or abrasion is allowed. - Protect the units from soiled with ink. - Protect the housing from scratches. - For the the ip4600 / ip4680 automatic print head alignment, use Matte Photo Paper (MP-101) to ensure alignment accuracy. - Exercise caution with the screws, as follows: i. The screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT loosen them in other cases). ii. Before loosening the 3 screws that fix the carriage rail to the main chassis, mark the screw positions so that the carriage rail will be re-attached to the main chassis in its original position. (18/21)

19 (3) Paper feed motor adjustment 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the photo below). 2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs. Caution: The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. DO NOT loosen them in other cases. (4) Ink absorber counter setting Before replacement of the logic board, check the ink absorber counter value, and register it to the replaced new logic board. (The value can be set in 10% increments.) In addition, according to the ink absorber counter value, replace the ink absorber (ink absorber kit). When the ink absorber is replaced, reset the applicable ink absorber counter (to 0%). (19/21)

20 2-4. Grease application No Part name 1 Carriage rail 2 Carriage rail 3 Carriage rail 4 Carriage rail 5 Main chassis 6 Parallel pin 7 APP code wheel gear shaft 1 drop = 9 to18 mg Where to apply grease / oil The surface where the carriage unit slides The surface where the carriage unit slides The surface where the carriage unit slides The surface where the carriage unit slides The surface where the carriage unit slides The pin surface which contacts the idler pulley hole APP code wheel gear sliding portion (the entire surface) Drawing No. Grease Grease amount (mg) Number of drops x locations (1) Floil KG107A 270 to (2) Floil KG107A 18 to 36 1 x 2 (3) Floil KG107A 360 to (4) Floil KG107A 360 to (5) Floil KG107A 230 to (6) Floil KG107A 9 to 18 1 x 1 (7) Floil KG107A 9 to 18 1 x 1 (20/21)

21 2-5. Notes on Transportation This section describes the procedures for transporting the printer for returning after repair, etc. 1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the rear tray is raised. 2) Keep the print head and ink tanks installed in the carriage. See Caution (a) below. 3) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned off, the carriage is automatically locked in place.) See Caution (b) below. Caution: a. If the print head is removed from the printer and left alone by itself, ink (the pigment-based black ink in particular) is likely to dry. For this reason, keep the print head installed in the printer even during transportation. b. Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress to the carriage flexible cable, or causing ink leakage, during transportation. Note: If the print head must be removed from the printer and transported alone, attach the protective cap (used when the packing was opened) to the print head (to protect the print head face from damage due to shocks). (21/21)

Here are a list of error codes that you may come across on a Canon printer.
If a part is faulty and you are unable to repair yourself, then contact the provider or local service centre.

Error B200
View information.

Error 306
View solution.

Error 5011
Get the printer repaired by the provider or manufacturer.

Error 5100
An error occurred in the carriage encoder signal.

Error 5200
The print head is overheating.
Turn the printer off to allow it to cool down and turn it on again but seek repair if the problem persists.

Error 5400
The internal temperature is not what it should be.

Error 5700
The sheet feeder needs to be replaced. It can be that the gears in the printer and/or sensor have become faulty.

Error 6000
An error occurred in the LF encoder signal.
Can be the result of a deep paper jam with pins, paper or other miscellaneous objects stuck in there.

Error 6A00
The cartridge mechanisim is jammed.

Error 6A80
View solution.

Error 6C10
Reset the ink absorber.

Here is a list of Canon printers with links to the error codes you may come across:

Please also see Canon Printer Error Codes, Canon Printer Error 306, Canon Printer Error 5100, Canon Printer Error 6C10, Canon Printer Error 6A80, B200 Printer error has occurred. Unplug the power cord and contact the service center & Canon Printer Error 5011

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