Candy grando error 09

candy grando error 09

error-codes-aeg-electrolux-dishwasher.jpg 24-Apr-2018 12:49 44k [IMG] error-codes-candy-grando-washing-machine.jpg 24-Apr-2018 12:47 48k [IMG]. Reasons for the appearance · clogging of the drain hose from the pump to the siphon or other equipment used to connect to the sewer system; · breakdown or. E09 indicates a faulty main control board. "Damaged motor triac or wiring". You would need to fully check the motor and the wiring to the motor.

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E09

Candy grando error 09 - apologise

Error E03 in the Candy washing machine: why did it appear and how to fix it?

The E03 error in Candy washing machines is one of the most common. What it means, what are the reasons for such a malfunction and how to repair the unit yourself - will be discussed in our material.

What does it mean?

Error code E03 lights up on the display of the Candy washing machine if the used water does not flow out within 3 seconds after turning on the drain mode... Another form of manifestation of the same problem is an excessive delay in the process of removing waste water beyond the time set by the program, which entails freezing of the equipment. E03 is one of the most common problems.

Usually, the code lights up on the screen at the very end of the wash, when the machine does not drain and, accordingly, does not rinse and spin the laundry.

Please note that depending on the series, washing machines can give some other encodings. So, in the Candy Aquamatic version, there are often models that write only the number "3", the spellings E3, Err 3 or Error 3. This should not alert you - only the number is of fundamental importance to decipher the malfunction. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown.

  • On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator.
  • In the Smart line, the signal is given by the "Intensive wash" indicator, as well as the upper lamp of the color indication of the countdown.
  • In the vast majority of Holiday products, the light comes from a button with a snowflake icon.

Reasons for the appearance

The most common reasons that CM gives an E03 error are the following:

  • clogging of the drain hose from the pump to the siphon or other equipment used to connect to the sewer system;
  • breakdown or complete exit from the operating state of the pump;
  • damage to contacts in the water level sensor - pressure switch.

A breakdown of E03 in CM Candy may also indicate an interruption in the heating circuit. Often the cause of the error is a malfunction in the control unit. The E03 error often appears due to the negligence of the users of the washing machine, when the washing mode is set incorrectly. To eliminate such a problem, you just need to make sure that the selected program is correct before pressing the "Start" button.

Understanding what exactly happened to the unit is a rather complicated matter, it is best to entrust it to a professional. Although in some cases you can fix the problem on your own.

How to fix?

If the CM has stopped draining water, then first of all, you should disconnect the equipment from the AC mains and try to find out the cause of the malfunction. You can try to diagnose mechanical clogging of the filter yourselfwhen small items from pockets fall into it - coins, buttons, elastic bands or small toys.

A natural way of the formation of a mud plug is also possible. - it occurs when small particles of fabric, threads, hairs, as well as pet hair have accumulated on the filter for a long time. If, after cleaning, the machine continues to display an error code, it is best to contact the wizard. You are probably faced with a problem that requires special skills and tools.

Checking the drain pipe

To make sure that the pipe is in good working order, you need to put the CM sideways and disconnect the pump with pliers. Then, using a Phillips screwdriver, slightly loosen the clamp that supports the tube on the tank and release the nipple, then unscrew the connecting clamp and detach the camera from the tank. Thus the branch pipe is completely withdrawn - now it can be removed from accumulated dirt and rinsed under cool running water.

Pump repair

If the E03 error appears on the display, while the car hums, then most likely there is a pump breakdown. In order to disassemble it, you first need to disconnect the shell from the motor and carefully disassemble - on the engine you will notice the impeller, which in good condition should scroll easily. The cause of a malfunction of the drain system is often hair and threads wound around the pump axis. - they should be removed and the mechanism manually rotated. If after that the impeller will still stand in its place or move with apparent difficulty - therefore, the mechanism is worn out or broken. In this case, you will have to replace the entire part with a new one.

Error E03 often appears if the heating element "punches" onto the body. We draw your attention to the fact that in this case it is dangerous to use the equipment, as it is fraught with electric shock. Defective heating element must be replaced and all work performed by a qualified electrician.

The control unit often fails - most often the malfunction concerns individual parts of the control module, but the reason may be a failure in the firmware setting. In this case, diagnostics of the entire control board is required, and based on the data obtained, you can either rewire all damaged parts, or reprogram the control unit. In the event of serious damage, a complete board replacement will have to be performed.

If there is a failure in the operation of the pressure switch, the master checks the operation of the equipment, removes and cleans the sensor chamber, if necessary, it is completely replaced with a worker. Drainage problems can occur if the contacts or directly the drain pump wires are damaged.

Due to this breakdown, an electric current begins to leak to the surface, and the CM starts to give an error.

In most cases, excessive vibrations during the operation of the unit lead to such troubles, and in suburban housing construction, wires are often the subject of attack by rodent pests. For to repair the machine, you must completely restore the integrity of the wiring... To do this, the master solders the burned-out parts or changes the wiring, depending on the degree of damage, the replacement can be complete or partial.

Rarely, but nevertheless, a motor breakdown occurs when the E03 error appears. This is usually the result of a loss of insulation in the motor when there is increased power consumption. In this case, the machine does not go out for spinning, thus an error code lights up on the display. The only way to solve the problem is to repair the motor.

Analyzing all the common causes of the E03 error, we can conclude that in most cases it is caused by the lack of proper care of the unit and a violation of the technique of its operation. Maintenance of the washing machine does not take much time - you just need to wipe the surfaces inside and outside with a dry cloth every time after washing, and every 6 months to clean the filter, as well as the drain hose from dirt and protect the wiring from rodents.

If the malfunction nevertheless appears, carry out the simplest diagnostics and evaluate your strength in eliminating the breakdown. If you doubt that you have the necessary skills, it is better to turn to professionals. Otherwise, you can only aggravate the problem, and in the worst case, get an electric shock.

One of the options for resolving error E03, see below.

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    In the past few weeks, some users have come across a known error message while troubleshooting a Candy Grando washing machine. There are a number of factors causing this problem. Let’s take a look below.

    Candy is a truly international brand. And offers a range of state-of-the-art freestanding and built-in washing machines. For example, Candy Grando has been designed to meet all your laundry needs. Thanks to the large drum capacity of 9 kg, you automatically adjust the settings and the special drum action for deep cleaning.

    Why is my candy washing machine not working?

    Candy Washing Machine Error Codes When your device detects an error, it displays a single error number on the digital display. Or the number associated with the clock flashes to match the new error number. Error 03, on the other hand, flashes three times, this is because the device is not draining water quickly enough.

    Unfortunately, sometimes problems arise. And while you may not be able to fix them yourself, it’s all too good to know what they are. Check out the typical problems with candy washing machines here …

    Troubleshooting Candy Washing Machine Error Codes

    How do I reset my candy washing machine?

    First you need to do a general reset of the machine to zero. Turn off the browser in PowerPoint, wait a minute, okrather than find it, then turn it back on. If you don’t see any change in your life, try a master reset. This resets everything including the onboard components and is usually used successfully by equipment technicians.

    When your electronic device detects an error, it displays the error number on the electronic digital display. Or it will flash a significant amount twice, which corresponds to the error number. For example, an E01 error code, or just a blinking single light indicates a suggestion with a door lock, or probably a bad cable connection.

    Error or 02, two flashes indicate that the sewing machine cannot fill it with water. This could be due to problems with the pressure, fluid, or washer fluid filters. Error 03 or three flashes may be due to the fact that the device is not draining quickly enough. This can be done to make sure you have problems with the outlet hose or drain filter.

    Error codes E01 to E18. Full suggestions for identifying these programs can be found in your manufacturer’s manual

    Problems With Candy Washing Machines

    The problems of the Candy Grando washing machine can be different. The following list indicates the error and its parts of the device that may be causing:

    candy grando washing machine troubleshooting

    A qualified electrician must check the power supply, fuses, and trip unit. Closing the door can be a factor, for example, programsnym or tap. Could

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  • This could be a correct reset error, an incomplete program completed, or a problem with the waiting time for the garage door to open. If there is still water in the drum, this will permanently prevent the door from opening.

    This can undoubtedly be due to a number of reasons, including a loose suction tube that may need to be re-tightened. The drain pipe may be clogged and will require a plumber to fix it. The door seal could be worn out. Or the detergent drawer is clogged. There may be something wrong with the cover of the air purifier or the filter itself.

    How do you diagnose a washing machine problem?

    Make sure the washer is fully inserted.Check circuit breaker or fuse box.Check the outlet to withstand the current.Make sure the water taps are open.Check uninstall screens.Overheating test.Check the water zone switch.Check timer control.

    Water remaining in the drum can cause this important fact. There is no need to drain water for treatment by a qualified technician. Checking for incorrect parameters or settings can also affect the rotation pattern. An unbalanced load from a manufacturer with an electronic sensor will likely also prevent the system from rotating.

    This could be due to an existing transport block. All used blocks are sheetThe roll should be removed. The weight on the outside of the kilt makes a flickering sound. Clogged filter. In addition, if there are loose coins or other foreign physical objects in the drum, it may shake even though they are damaged.

    This is often an exhaust pipe problem that can really require a re-installation by a qualified plumber.

    How do you reset the error on a washing machine?

    Press the POWER button to turn off the Hotpoint washing machine.Unplug the washing machine from the mains or turn off the circuit breaker that turns off the machine.If the power is limited, press and hold the START / PAUSE button for 5 seconds.Turn the washing machine back on or turn on the circuit breaker.

    When the selected programs have been selected, the machine will safely stop the rinse cycle. As a result, the clothes are hung in the water before the final spin and adapt to the fast cycle of the iron. When this indicator flashes, it means that the machine should complete the final spinning and consumption. If in doubt, do not hesitate to contact the Candy washing machine specialists.

    When You Need Professional Help

    Ask a London candy washing machine repair technician to diagnose and fix a myriad of problems. You can make an appointment that suits your organization. And get a fully insured plan with a quality label for six months. TOnly trained specialist engineers are removed from the repair. And your candy washing products will soon be as good as new. Login

    it was postedMonday, January 21, 2019 12:27 PM

    candy grando washing machine troubleshooting

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    Candy washing machine error codes and spare partsThese fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.

    The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board.

      Candy Washing Machine Ranges

      Reading The Candy Washing Machine Fault Code

    The error codes are displayed through the simultaneous flashing of the FIRST LED of the Chronovision series and of the LED of the FIRST OPTION BUTTON together.

    The time for the displaying of each code, is 15 seconds. During this period of time, both LEDs flash together at the frequency of 1 Hz (one flash per second), for a number of times corresponding to the number of the error to be displayed. Then, they stay OFF for all the time that's missing to the end of the period of 15 seconds. The sequence is repeated until service intervention or until the machine is switched OFF.

    Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc.

      Candy Washing Machine Electronic Controller Replacement

    These PCB's are often model specific, that is to say that they are dedicated to a particular model or range of model numbers that share the same basic features, do not take it for granted that because they all use the same fault or error code reporting system that they are all the same because they're not. It is also not the case that when it says that there's a communication error or suchlike that the electronic control board is faulty, if you choose to replace it you do so completely at your own risk.

    Most of our approved repairers will be able to carry out these sorts of repairs for you at a reasonable cost.

    If they make a mistake they have to pay for a replacement board, if you make a mistake then it would be you paying for it and it's not worth the risk.

    Before you start any investigation of the fault or even remove the lid of the washing machine or washer dryer please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

    Please remember to support our site by buying Candy washing machine spares from our store here and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can search for a Candy washing machine engineer using the engineer search.

      Candy Washing Machine Fault Codes

    These fault codes are written for washing machine repairers and not for the general public by Candy and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.

    Please check that any Candy, Hoover or Zerowatt washing machine spares recommended are suitable for use on your particular model and serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

    Error 0

    Defective control module - Not programmed Cuore control
    • Reprogram electronic controller
    • Replace electronic controller

     

    Error 1

    Door safety lock error
    • Check door is closed and latched correctly
    • Check wiring
    • Check door lock
    • Check drum braking device if fitted

     

    Error 2

    Not filled in preset time allowed - washing machine does not fill
    • Check mains water pressure
    • Check inlet hoses for kinks
    • Check inlet filter
    • Check water inlet valve
    • Pressure switch fault
    • Wiring fault

     

    Error 3

    Not drained in time allowed - washing machine fails to drain water
    • Check that filter is not blocked or obstructed
    • Check drain hose is clear of any blockage or obstruction
    • Check wiring to drain pump
    • Check drain pump is not defective
    • Check level sensor or switch
    • Check wiring to level sensor

     

    Error 4

    Multiple instances of anti-flood contacts in pressure switch being made
    • Check for overfoaming evidence - can trip pressure switch
    • Check wiring to level sensor
    • Check pressure switch is not defective
    • Water inlet valve locked open

     

    Error 5

    NTC fault - temperature sensor detected as either open circuit or shorted
    • Check wiring to temperature sensor
    • Check thermistor

     

    Error 6

    EEPROM failure - defective electronic controller
    • Check wiring
    • Check electronic control PCB

     

    Error 7

    Door lock error 
    • Check door is closed and latched correctly
    • Check wiring
    • Check door lock

     

    Error 7a

    Motor fault detected - jammed rotor or drum
    • Check for objects trapped in the drum
    • Check motor connector block
    • Check wiring
    • Check motor carbon brushes
    • Check tacho connections
    • Check motor

     

    Error 8

    Motor tacho fault - washing machine motor tacho detected as open circuit or shorted
    • Check motor connector block
    • Check wiring
    • Check tacho connections
    • Check motor

     

    Error 9

    Short circuit motor triac on electronic module
    • Check wiring
    • Check electronic controller

     

    Error 12

    Communication error between electronic control boards and wiring
    • Check wiring and harness between control boards
    • Check electronic control modules

     

    Error 13

    Communication error between boards and wiring
    • Check wiring and harness between control boards
    • Check electronic control modules

     

    Error 14

    Water heating error detected
    • Check wiring to wash heater and thermostats
    • Check wash heater for continuity
    • Check NTC (temperature sensor) probe

     

    Error 15

    Defective control module - Not programmed Cuore control
    • Reprogram electronic controller
    • Replace electronic controller

     

    Error 16

    Water heating element detected as short circuit
    • Check for defective electrical insulation
    • Check water heating element
    • Check water heater wiring

     

    Error 17

    Wrong signal from motor tachometric generator
    • Check motor connector block
    • Check wiring
    • Check tacho connections
    • Check motor

     

    Error 18

    Defective control module - also can be wrong electrical input frequency
    • Check wiring to electronic controller or both if two used
    • Check electrical input frequency
    • Check mains electrical supply

      Candy Washing Machine Spares

    We have deliberately not given links to any spares in this article and, as you may suspect from this guidance, with very good reason.

    Candy spares are found using two key pieces of information, what the part is and the serial number from the rating plate. We can often find them from the model number because we can eliminate multiple instances on occasion and, we know what we're looking at and for, you often won't. But, even with our knowledge even we will often need the serial number or production code to identify the machine correctly and, accordingly, the spares required.

    Our advice is very simple, don't guess at it and end up with the wrong parts, contact us from this link and check that you are ordering the correct Candy spares.

      More Candy Washing Machine Help, Advice And Guidance

    Should you need more help and guidance please use the links from this article as most of them will help you to understand your Candy or Hoover washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

    In addition you can post in our washing machine forum after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

    You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

        • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
        • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
        • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
        • No warranty is inferred, implied or given.

    You also have to always be aware that fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.

    Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Candy washing machine or washer dryer model please post a request to confirm this in the forums.

    Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

    Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

    Candy Grando Washing Machine Series Error codes

    These error code explanations can help you diagnose a problem with your Candy Grando Washing Machine Series.

    The error codes are displayed through the simultaneous flashing of the FIRST LED of the Chronovision series and of the LED of the FIRST OPTION BUTTON together.

    The time for the displaying of each code, is 15 seconds. During this period of time, both LEDs flash together at the frequency of 1 Hz (one flash per second), for a number of times corresponding to the number of the error to be displayed. Then, they stay OFF for all the time that's missing to the end of the period of 15 seconds. The sequence is repeated until service intervention or until the machine is switched OFF.

    Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc.

    Error 0

    Defective control module

    Issue:
    Defective control module - Not programmed Cuore control
    Advice:
    • Reprogram electronic controller
    • Replace electronic controller
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 1

    Door safety lock error

    Issue:
    Door safety lock error
    Advice:
    • Check door is closed and latched correctly
    • Check wiring
    • Check door lock
    • Check drum braking device if fitted
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 2

    Not filled in preset time allowed

    Issue:
    Not filled in preset time allowed - washing machine does not fill
    Advice:
    • Check mains water pressure
    • Check inlet hoses for kinks
    • Check inlet filter
    • Check water inlet valve
    • Pressure switch fault
    • Wiring fault
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 3

    Not drained in time allowed

    Issue:
    Not drained in time allowed - washing machine fails to drain water
    Advice:
    • Check that filter is not blocked or obstructed
    • Check drain hose is clear of any blockage or obstruction
    • Check wiring to drain pump
    • Check drain pump is not defective
    • Check level sensor or switch
    • Check wiring to level sensor
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 4

    Multiple instances of anti-flood contacts in pressure switch being made

    Issue:
    Multiple instances of anti-flood contacts in pressure switch being made
    Advice:
    • Check for overfoaming evidence - can trip pressure switch
    • Check wiring to level sensor
    • Check pressure switch is not defective
    • Water inlet valve locked open
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 5

    NTC fault

    Issue:
    NTC fault - temperature sensor detected as either open circuit or shorted
    Advice:
    • Check wiring to temperature sensor
    • Check thermistor
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 6

    EEPROM failure

    Issue:
    EEPROM failure - defective electronic controller
    Advice:
    • Check wiring
    • Check electronic control PCB
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 7

    Door lock error

    Issue:
    Door lock error
    Advice:
    • Check door is closed and latched correctly
    • Check wiring
    • Check door lock
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 7a

    Motor fault detected

    Issue:
    Motor fault detected - jammed rotor or drum
    Advice:
    • Check for objects trapped in the drum
    • Check motor connector block
    • Check wiring
    • Check motor carbon brushes
    • Check tacho connections
    • Check motor
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 8

    Motor tacho fault

    Issue:
    Motor tacho fault - washing machine motor tacho detected as open circuit or shorted
    Advice:
    • Check motor connector block
    • Check wiring
    • Check tacho connections
    • Check motor
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 9

    Short circuit motor triac on electronic module

    Issue:
    Short circuit motor triac on electronic module
    Advice:
    • Check wiring
    • Check electronic controller
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 12

    Communication error between electronic control boards and wiring

    Issue:
    Communication error between electronic control boards and wiring
    Advice:
    • Check wiring and harness between control boards
    • Check electronic control modules
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 13

    Communication error between boards and wiring

    Issue:
    Communication error between boards and wiring
    Advice:
    • Check wiring and harness between control boards
    • Check electronic control modules
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 14

    Water heating error detected

    Issue:
    Water heating error detected
    Advice:
    • Check wiring to wash heater and thermostats
    • Check wash heater for continuity
    • Check NTC (temperature sensor) probe
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 15

    Defective control module - Not programmed Cuore control

    Issue:
    Defective control module - Not programmed Cuore control
    Advice:
    • Reprogram electronic controller
    • Replace electronic controller
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 16

    Water heating element detected as short circuit

    Issue:
    Water heating element detected as short circuit
    Advice:
    • Check for defective electrical insulation
    • Check water heating element
    • Check water heater wiring
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 17

    Wrong signal from motor tachometric generator

    Issue:
    Wrong signal from motor tachometric generator
    Advice:
    • Check motor connector block
    • Check wiring
    • Check tacho connections
    • Check motor
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Error 18

    Defective control module

    Issue:
    Defective control module - also can be wrong electrical input frequency
    Advice:
    • Check wiring to electronic controller or both if two used
    • Check electrical input frequency
    • Check mains electrical supply
    If the fault persists, please arrange an engineer visit. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

    Arrange a visit from a Washing Machine engineer

    If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

    Book online or give us a call on 0208 226 3633

    London Only - Coverage Area ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

    Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

    Error E02 in a Candy washing machine

    error E02 on KandyThe codes of the Kandy washing machine begin with the letter E, there are 9 in total. They are typical for Activia Smart series machines. Let us consider in more detail one of these errors - error E02. Find out the reasons for its appearance, and how to carry out repairs yourself.

    Decryption and reasons

    If the Kandy washing machine does not start washing, and the code E02 appears on the display after a while, be aware that no water is entering the tank. In this case, there may be several reasons:

    • the most commonplace is the lack of water in the water supply. Maybe there is water, but insufficient pressure;
    • check if the water tap is closed;
    • a dirty filter screen in front of the filling valve can prevent water from entering;
    • another reason lies in the breakdown of the filler valve itself;
    • least often, with such an error, the control board breaks.

    Note! Error E02 appears on the display approximately 3.5 minutes after the start of washing. It is this time that is laid down in the program for collecting water, and if it is not there, the machine gives an error.

    Valve malfunctions

    The filling valve in the Kandy washing machine is slightly different from the valves in other brands of machines. What could happen to this important detail?bay valve

    • Firstly, the mesh can be clogged, which is placed between the valve and the inlet hose. It is easily twisted and washed under running water.
    • Secondly, the coil on the valve can burn out, it is either rewound or the part is completely changed.
    • Thirdly, plates restricting the pressure of water intake may fall out of the nozzle of the filler valve. As a result, too much water is accumulated in the tank, the valve does not work, which means that it needs to be changed.

    The replacement of this part is as follows:

    1. Disconnect equipment from the power supply and water supply.
    2. Open the top cover of the machine by unscrewing two screws. On top-loading machines, you need to open the side wall, since the filler valve is located in the lower part of the housing.
    3. Disconnect hoses and electrical wires with terminals from the part.

      Important! Hoses are attached to clamps that are not reused, so buy new ones in advance.

    4. Use a multimeter to check the condition of the valve wires.
    5. Remove the bolts holding the valve or remove the locking latches. Pull out the valve and check its serviceability.
    6. Install a new part and connect communications.
    7. Assemble a car.

    Damage to the pressure switch or module

    In the event of a malfunction of the water level sensor, the Candy washing machine may also freeze without starting the wash. What to do in this situation?pressure switch in Kandy

    1. After making sure that the cause of the error is not in the filler valve, locate the pressure switch in the front of the machine, on top.
    2. Inspect the sensor pressure tube and check for leaks in its connection. If there is a break in the tube, replace it.
    3. Then, using a tester, check the sensor contacts and the electric wires going from it to the module.
    4. If the above steps did not help to identify the cause of the breakdown, then most likely the sensor itself is defective, which will have to be replaced.
    5. Take the new original part and replace it with a broken one.
    6. Check the operation of the washing machine.

    Well, finally, the rarest case is a malfunction of the control board. There are elements on it that are responsible for the filling valve and the pressure switch, these are triacs. They need to be checked first of all. But to find these elements on the board, if you do not know where to look, is not easy. Therefore, we recommend not to risk it, but to entrust the work to the master. As they say, everyone should do his own thing.

    Candy washing machine, depending on the model, has a different control module. On one of these modules there are more radio elements, on the other less, this affects the number of functions in the washer. But now is not about that. Below in the photo you see an example of a module from a washing machine of this brand. On it, the elements TC6, TC7 and TC8 are just responsible for the gulf valve, they need to ring and if necessary be replaced.

    Kandy Management Board

    Carefully inspect the board before work, sometimes you can visually notice burned out elements.

    In conclusion, we note again that not in all cases, when an E02 error occurs, it is worth undertaking an independent repair. Sometimes it is better to consult a specialist so as not to waste time, nerves and money. Well, if you are a novice master with an inquiring mind, then go for it, everything is in your hands. About others Kandy washing machine codes read the article on our website.

       
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