This is an L2TP error. Try to use PPTP instead. If you are using VISTA, please make sure that you initiate the L2TP connection using our connection tool and not. Error Description: 806: The VPN connection between your computer and the VPN server could not be completed. The most common cause for this failure is that at. server via IT connection manager, I get error 806: The VPN connection between your computer and the VPN server could not be completed.
806 vpn error vista - you tell
If you are facing “The network connection between your computer and the VPN server was interrupted” Error on PCs/Laptops while trying to set up a VPN Server on Windows 10 or other OS versions, then you are in right place
In this article, will are discussing about this VPN Server issue in details and providing some recommended methods/procedure to fix this issue on Windows 10 device. Let’s start the discussion.
What is VPN?
“Virtual Private Network (VPN)” technology lets a computer using a public internet connection join private network by way of secure “Tunnel” between that machine and the network. This technology protects the data from being seen on tampered with by bad actors or unauthorised users. VPN support Consumer VPN services that allows individual users to surf the internet privately from home or public setting, and business-oriented solutions that allows the employees or business users to securely connect to corporate network remotely.
Moreover, VPN (Virtual Private Network) connections are controlled by custom software like Cisco AnyConnect, OPenVPN and others. Another option that is generally supported by the most virtual private network is to use “Microsoft’s built-in VPN Client” which is useful when some VPN don’t provide their own client of if you want to use VPN protocol not supported by your VPN’s client. Like IKv2.
About VPN Server issue
Now comes to matter “The remote connection was not made because the attempted VPN tunnels failed”, many users have already reported about this error massage on various online platforms including Microsoft official online platforms and other popular platforms, and asked for the solution. Users explained that the following error message appears on Screen when trying to connect or set up a VPN server on their Windows 10 OS based device.
“The network connection between your computer and the VPN server was interrupted. This can be caused by a problem in the VPN transmission and is commonly the result of internet latency or simply that your VPN server has reached capacity. Please try to reconnect to use VPN server. If this problem persists, contact the VPN administrator and analyze quality of network connectivity.”
Similar VPN issues reported by users
- Some user reported about “The network connection between your computer and the VPN server could not be established Windows 10” Error. It is another VPN Error that appears while trying to setup VPN server on Windows 10 or connect to VPN server.
- “VPN Error 807”, “VPN Error 806”, “VPN Error 800”, “VPN Error 691”, “VPN Error 868”, “VPN Error 691” and “VPN Error 809”
- “VPN is Connected but not working”
- “Slow VPN Connection”
- “VPN is not connecting on Windows 10 PC”
- “VPN unlimited “No Internet Connection” Error
- “VPN blocked does not work through router. How to enable Connection”
- “VPN blocked by Java Security on PC”
- HideMe VPN won’t connect
Reasons behind VPN Errors
- Unable to establish tunnel
- An authorised connection is accepted
- VPN connection attempt is rejected
- Cannot reach locations beyond the VPN server
[Tips & Tricks] How to Fix “The network connection between your computer and the VPN server was interrupted” Error on Windows 10?
Procedure 1: Disable Firewall
Step 1: Click on “Start” button and type “Firewall” in Windows Search and choose “Windows Defender Firewall” from the list
Step 2: In the “Windows Defender Firewall” window, click on “Turn Windows Defender Firewall ON or OFF” in the left pane
Step 3: Now, select “Turn OFF Windows Defender Firewall (Not Recommended)” for both “Private” and “Public” Network Settings
Step 4: Finally, click on “OK” to save the changes. Once done, check if the problem is resolved.
Note: Turn Firewall settings ON and make sure that your VPN is allowed through
Procedure 2: Uninstall Antivirus or antimalware software
Step 1: Click on “Start” button and type “Control Panel” in Windows Search and select “Control Panel” from searched results
Step 2: In the opened “Control Panel” window, go to “Programs & Features > Uninstall a Program”
Step 3: Locate your antivirus software or antimalware in the program list
Step 4: Right-click on it and click on “Uninstall”
Step 5: Follow On-Screen instructions to finish the uninstall process.
Step 6: Once done, restart your computer and please check if the problem is resolved.
Note: Once the problem resolved, you can reinstall antivirus software in your machine
Procedure 3: Enable “Protocol 47 GRE”, “Port 1723 for PPTP VPN” and “VPN Pass Through” option
Step 1: At first, you need to open Router’s settings
Step 2: Now, enable “Protocol 47 GRE”, “Port 1723 for PPTP VPN” and “VPN Pass Through” settings
Step 3: This procedure is slightly advanced, and it order to see how to perform it properly, you can check router’s instructions manual and see how to find the required settings. Once done, please check if the trouble is resolved.
Procedure 4: Remove all unnecessary files and registry entries from computer
In some cases, “The network connection between your computer and the VPN server was interrupted” Error occurs on your computer due to your cookies and leftover registry entries that interfering with your VPN. So, it is required to remove all unnecessary files and registry entries from your computer automatically. To do so, you can download/Install powerful PC Repair Tool/Software in your machine and run the scan with it. I am sure this tool will help you to fix these VPN errors easily.
Procedure 5: Change VPN Settings
Step 1: Open “VPN Settings”
Step 2: Navigate to “Security”
Step 3: Now, change the connection type to “Point to Pont Tunnelling Protocol (PPTP)”
Procedure 6: Change location of VPN
Step 1: Open your VPN application and login with your details
Step 2: Pick the country you want your computer to change location and click on appropriate button
Step 3: It may take a few seconds, but your chosen VPN’s servers will do grunt work for your and give you a new IP address
- Restart your computer: Sometimes, rebooting is required and if you forgot to restart several times even after numerous software installation and settings done, then you need to restart your computer to save all the settings.
- Restarting your router: To fix VPN errors, you can perform restarting your VPN operation and please check if the problem is resolved.
- Reinstall VPN Client: If you facing VPN issues constantly, you can uninstall your VPN application and then reinstall it on your machine. This process can fix the problem so try it.
You may also read: Fix NordVPN Connection Timed Out problem on Windows 10
I am sure this article helped you to “Fix the network connection between your computer and the VPN server was interrupted Error on Windows 10” with several easy methods/procedures. You can choose/follow either one or all procedures to fix this issue.
If you are unable to fix the network connection between your computer and the VPN server was interrupted problem with the solutions mentioned above, then it might possible that your System has infected with malware or viruses. According to security researchers, malware or viruses cause several damages in your computer.
In this case, you can scan your computer with powerful antivirus software that has the ability to delete all types of malware or viruses from System.
You can also try another possible solution to fix this issue. We recommended you to Repair your PCs/laptops with powerful PC Repair Tools/Software that has the ability to remove all the faculty software, clean System registry, remove all types of malware or viruses, fix all types of bugs or errors and improves System performance as well. You can download powerful PC Repair Tool/Software via “Download” link below.
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If you are receiving some error codes, here are some real common numbers and Microsofts explanation of them:
Error Codes: Error 806
Error Codes: Error 619
Top 1 Reasons you can connect to your VPN, but can’t use Internet:
- We only allow 1 connection per login, so if you can connect but can’t surf the Internet or see any websites, your login and password has been compromised or you have shared your account with another person/computer. Disconnect both computers and connect just one account, it will work fine.
Top 4 Reasons you can connect to your VPN, but can’t see a particular website:
DNS - It’s possible if you are in a country such as China, they have hijacked DNS settings for particular sites such as facebook. As a remedy we suggest changing your DNS server settings to public, please follow our blog post
If you can see Youtube.com via the link below, it’s a DNS issue:
Browser Cache - Your Cache may need to be cleared as your old information from when you try to connected before is in there. You could also connect from a browser you have yet to connect to the site from.
Time Zone - Try changing your time zone to the time zone in the area of the website you want to connect to.
Reboot - If all else fails, reboot and try.
Top 5 Reasons Why Your OpenVPN (SSL) can’t connect.
If you are on Windows 7 please ensure you are running OpenVPN as administrator. You can do so by right clicking on the OpenVPN icon prior to running it, and click “Run as Administrator”.
Please make sure you are running the latest version
Please make sure you have placed the files in the folder unzipped. If not there will be no option to connect.
If you are running Vista, chances are you need to disable UAC, more info here
Disable any security software that is running and try to connect, if it works then make an exception in your security software.
VPN Error problem solution list
Sometimes setting up a VPN service can give you an error code, the most likely error code is the error 691. The error 691 is an account authentication error, username and password are not active. If you have only just opened a new account with us, please wait for the second email from us with your account activation details. We have listed all possible error codes and solutions below...
VPN ERROR 789 & 792
This is an L2TP error. Try to use PPTP instead. If you are using VISTA, please make sure that you initiate the L2TP connection using our connection tool and not the network wizard. To use L2TP on Windows XP and 2000, you will need to download and run this registry file. Please restart your computer for the registy changes to take effect.
To install a .reg file, download it, locate the ipsec.reg file, double click it and accept when asked if you want to add to your registry. Reboot your machine for the changes to take place.
VPN ERROR 619
This error is most frequent on networks where PPTP is blocked. Select an L2TP server to connect. Please note that Windows XP might give error 789 with L2TP. Please see the solution above in that case. If you wish to use PPTP, please try by disabling your firewall.
VPN ERROR 691
This is a simple authentication error. Please make sure that you use the correct username and password. You might also get this error, if you try to log into the same VPN server more than once at the same time. If you suspect that someone else may be using your account, please contact us so that we can change your password.
VPN ERROR 806 or ERROR 721
A firewall or your ISP is blocking your VPN access. Please try connecting with both PPTP and L2TP. Our OpenVPN uses the standard ssl web port (443) and may pass through most firewalls. If both PPTP and L2TP fail with this error, please disable your firewall and try to connect after that.
VPN ERROR 807
Most likely your virus filter or firewall application is blocking your VPN access. Known applicationas are AVG, BlackIce, Zone Alarm, Avast 5.x . Please visit your filter solution vendor's website for the solution. (Please also see the similar error 806, 721).
VPN ERROR 809
This error is most frequent for mobile Internet users whose data plan expired or ran out of available credits.
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When working with a VPN in certain circumstances, errors sometimes occur, especially on Windows 10, one of which is called “806 (VPN GRE error blocked)”. If you see the pop-up, the VPN is not working. The full context of the message reads as follows:
“A connection has been established between your computer and the VPN server, but the VPN connection cannot be completed. Error code 806 – The most common reason for this error is that at least one Internet device (such as a firewall or router) between your computer and the VPN server is not configured to allow Generic Routing Encapsulation (GRE) packets. If the problem persists, contact your network administrator or ISP.”
What causes VPN error 806 (GRE Blocked) in Windows?
It turns out that several different reasons can cause this behavior. Below is a list of possible reasons that can cause VPN 806 (GRE Blocked) error:
Outdated router firmware: One of the most common causes that cause this problem is an outdated firmware version that makes the router unable to handle the GRE protocol. To avoid this, simply update your router firmware to the latest version through official channels.
TCP port 1723 is closed: This TCP port is used by most VPN clients to bypass firewall connections. If the reason for the error message is that this port is closed, you can solve the problem by whitelisting it in the firewall settings.
Various firewall issues: If this problem only occurs when the firewall is active, you may want to temporarily disable the third-party package while the VPN is running.
Now that you know all the potential culprits, here’s a short list of methods that other concerned users have successfully used to fix the VPN error.
How to solve VPN error 806 (GRE blocked) in Windows
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Open the GRE port for protocol 47
- Following the steps in the previous solution, create a new inbound rule in the advanced firewall settings.
- Set the rule type as predefined
- Set predefined settings for routing and remote access
- In the Predefined Rules section, select all entries for Routing and Remote Access.
- In the Action section, select Allow connection and click Finish.
- Create a new exit rule by following the same steps
Use a reliable VPN service
If you manually set up a VPN connection in Windows 10, you sometimes encounter errors like 806.
To avoid this problem in the long run, we recommend that you choose a commercial and reliable VPN service. This will automatically create a secure tunnel as soon as you connect to the VPN server.
You can even configure your computer to accept incoming VPN connections by requesting port forwarding without having to change your router settings.
Add a firewall exception
- Go to Firewall and Network Protection
- Click on Allow application through the firewall
- Click on Edit Settings (you must have administrator rights)
- Find your VPN app in this list and check the appropriate boxes for Private and Public.
- If you can’t find your VPN app here, click Allow another app to find it and add it.
If your firewall didn’t whitelist the VPN when you created the secure tunnel, that might explain why you keep seeing a VPN 806 error on Windows 10.
Open port 1723 via TCP
- Click the Start button, type Firewall, and select Firewall and Network Protection.
- Click on Advanced Settings
- Click Yes when prompted by User Account Control (UAC).
- Select Inbound Rules.
- Open the Action menu and select New Rule.
- Set the rule type Port
- Under Protocol and Ports, select TCP and set Specific Local Ports to 1723.
- Set the action to allow the connection
- Under Profile, select Domain, Private, and Public.
- Specify a name and click Done.
- Go to the Outbound Rules section and repeat the following steps
Whitelist the VPN application with your antivirus program
If you don’t have a third-party antivirus program, that means Windows Defender is responsible for your firewall settings.
If you’ve already added an exception for your VPN application through the Windows firewall, you don’t need to perform this step.
Otherwise, run your anti-malware solution and make sure you add your VPN app to the whitelist section. This will prevent your antivirus from blocking the VPN.
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Frequently Asked Questions
This error indicates that the router's firewall is preventing certain VPN protocol traffic between the client and the server. In most cases, these are TCP ports 1723 and 47 (GRE), which must be opened by the responsible network administrator.
Log in to the firewall and click on Firewall -> Service. Click the ADD button at the bottom of the page. Select GRE (47) from the protocol drop-down list and click OK. (Port 1723 is already configured as PPTP on SonicWall).
- Go to TCP port 1723 and open it.
- Another way to solve the GRE VPN blocking problem is to disable the anti-virus software and Windows firewall on your computer.
- Open Protocol 47 (GRE).
- Check if the PPTP setting on your router is enabled.
You use the pptpsrv.exe and pptpclnt.exe files from the Microsoft Windows Support Tools package. To use these command lines, run the command line, type pptpsrv on the VPN server, and pptpclnt server name or IP on the VPN client.
VPN server is not configured to allow Generic Routing Encapsulatio
firewall/router that is not passing GRE Protocol 47 traffic.
PPTP VPN needs both TCP Port 1723 open on the firewall/router and the device
needs to be able to pass GRE Protocol 47 traffic. If its a consumer grade
router that can sometimes be problematic. Some routers can be enabled by
configuring for "PPTP Pass Through" or "VPN Pass Through" or automatically
pass GRE Protocol 47 traffic if TCP Port 1723 is opened. Consult the owners
manual for the router. Sometimes a firmware upgrade will fix the issue and
If the PPTP VPN sever is behind a router on a corporate network contact the
You can test this by running the tests detailed in the "PPTP Ping" and "VPN
Traffic" sections on this page.
See the last part of this page for help getting the test software on your
Al Jarvi (MS-MVP Windows â€“ Desktop User Experience)
Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
How to ask a question
"Ana" <[email protected]> wrote in message
> I am away from home and connected via a public wireless to the internet.
> (first time, I always connect from home). When trying to conect to
> server via IT connection manager, I get error 806:
> The VPN connection between your computer and the VPN server could not be
> completed. The most common cause for this failure is that at least one
> Internet device (for example, a firewall or a router) between your
> and the VPN server is not configured to allow Generic Routing
> (GRE) protocol packets. If the problem persists, contact your network
> administrator or Internet Service Provider. (Error 806) For customized
> troubleshooting information for this connection
> I could not find any usefull information on it manager help page.
> Does anybody know what do I have to do in order to be able to connect
> successfully? Thank you!!
Click to expand...